- 40.7LEGITIMACY SCORE
- 41.2SAFETY SCORE
- 4+CONTENT RATING
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Toyota App Complaints & User Negative Comments 2024
Toyota app received 91 complaints, negative comments and reviews by users. Have you ever had a bad experience using Toyota? Can you share your negative thoughts about toyota?
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Toyota for Negative User Reviews
✓ Slow loading; PricyFirst thing first, I have the remote engine start feature etc. Which they charge you around 80 dollars a year, 80 dollars per year really doesn’t count as a thing but for something/some product that process like crap I’d pay 0 for it. Every time you try to lock/unlock or start your engine via phone app you’ll have to wait for the app to respond to your command that takes up minutes long… looking for my keys would be faster tbh… Edited: Also forgot to mention one more thing, although the app reminded me very quickly that I forgot to lock my vehicle, when you enter the Toyota app, it takes forever to refresh/update the vehicle status, it’s stuck from 10-20mins ago. So I’d have no idea if my car is successfully locked or no, not if I keep manually refreshing the page for over 5-10 minutes, I could’ve just got up and walk outside and lock the vehicle with my key fob myself instead of waiting for the app to respond. I can’t say this enough, the status literally won’t refresh, it takes forever and the message just pops up saying it’s taking longer than usual please try again later, lol imagine in this gap of time my vehicle is stolen because I forgot to lock it and your status won’t update?.Version: 2.1.5
✓ Absolute GarbageThe worst Toyota product ever invented Slow, cumbersome, digital key setup is hit and miss… A 1980’s Lada is a more reliable better made product compared to this piece of slimy wet dog poo!!! Very disappointing.Version: 2.1.15
✓ Error alwaysFor the whole year i used it without issues and now suddenly it is showing error always or operation timed out even my subscription is still good until 2026.Version: 2.1.15
✓ Few IssuesNo way I’d pay any money for this app. Has some neat features, but should be 100% included with the purchase of a new car. Why does it take so long to do anything? Definitely not worth using to actually lock/unlock car. Why can’t the Apple Watch app work independently of the phone app? Step 1: open Apple Watch app. “Please log into app on phone to use.” Huh? Step 2: pull out phone and open Toyota app. Step 3: use Apple Watch app. So dumb. You have to force close the app when you’re done using because it drains your battery so fast. Useless..Version: 2.0.3
✓ Too many errorsIt doesn’t start the car 80% of the time. It takes too long to start the car when it does thank goodness I’ve only got a trial to try it out because I definitely will not be subscribing to that, don’t really need it. I just liked to play with it but got too frustrated. I can go out, start the car and come back in the house in a fraction of the time, but that’s not the point of having remote start is it? It couldn’t read the Vin number. I had to manually add it, and then it wiped everything out a couple days later, and had to add it again manually. It gives errors when trying to open it tells me that it’s taking a while and it will be opening shortly. Who’s got time for this? Thank goodness the car is more reliable than the app. Which definitely needs lots of work…..Version: 2.1.15
✓ This app is a pain, and leaves us wanting so much moreThe idea of the app is fine in theory, but there are so many issues that make it the biggest pain to use. First, it takes over a minute to load each time, and half the time it doesn’t load properly and you have to restart the process over again. Secondly, the lock and unlock buttons regularly don’t work, and will send alerts that my car is unlocked, then when I go into the app I’ll try to lock it and I’ll get a message saying “the car is already locked”. WHY, that just makes me worry for no reason! Also if you press certain buttons the app will completely freeze up and you are forced to once again close it and restart. Also the app will crash itself if you try to lock the dang car! Finally one of my biggest gripes is you HAVE to allow it access every single time you turn your car on, if you don’t, apple car play won’t connect, and you Bluetooth won’t pair properly. Overall, Toyota needs to overhaul this app because it is garbage..Version: 2.1.12
✓ Tire pressure , now gas gauge, both gone since iOS 15.6Was working OK until recent iPhone iOS update. Now all the get on the app is my VIN and the latest service info. Why is this app so hard to fix??? Hey! Here’s the latest: I just learned if you’re having issues with the Toyota App that comes with the purchase of a Prius, you MUST continue to subscribe to Safety Connect ($80+ a year!) after the first “complementary” year if you want features like tire pressure, fuel guage, mileage, etc to continue showing on your app! The App Store doesn’t tell you this; the books and pamphlets don’t tell you this; the dealership doesn’t tell you this; the service tech doesn’t tell you this. Even the app itself doesn’t tell you this when it fails to display what you expected to see. I only by happenstance found out by calling and talking for a while with a lady at the Toyota support line for multimedia services. I’m writing all this to help all you other Toyota owners that have been frustrated by this app. Now you know: the app is merely a way for a huge corporation like Toyota to make a few more bucks off an unsuspecting public. Is this the best way to promote brand loyalty?? Caveat emptor!.Version: 2.0.4
✓ Trying the app againWhen I initially bought the vehicle I tried the app and I hated it so I deleted it but then I decided I wanted to use Alexa in the car since I love it in my home. Every time I open Alexa I have to go to settings and select hands free turn on every time. I say Alexa and the vehicle doesn’t even recognize it. When I select the talk button it doesn’t recognize Alexa either. My vehicle is a 17 so I would understand some of the features not working but I believe this is basic. I love my truck and would love it more if this app was more user friendly and functional. I also hate that it said says the app has to be visible in order for this to be used. As long as it’s open it should be considered “visible”. I use the app so that I may listen to my XM stations that I am unable to access over 200 and something. I also wish when it played an XM station it’d at least show the artist and song like I had it turned to XM. I guess the latter is more of apart of a wish list..Version: 2.0.12
✓ Just plain bad, and they want to charge for this??So, so, soooooo slow to open the app. Half the time if doesn’t work properly. You go to lock the car and it says it’s already locked… when it’s not ! Start the car? Sometimes is says it cannot connect and start it, even though it updated the charging data from the car so it is connected. The worst part? Toyota wants to charge for this!!! When the free subscription period is up, I’m deleting the app..Version: 2.1.15
✓ Good intentions, poor deliveryI love everything about my Camry. It pains me to see how drastic of a quality difference there is between Toyota’s cars and their mobile technology (and this is coming from someone who works in the field). The mobile app is great when it works, the unfortunate reality is that it never works. Usually takes 4-5 attempts for the auto start to actually connect and work, and at that point I’ve invested 5-10 minutes in attempting to start my car. The loading logic is very slow, every attempt can take anywhere from 30 seconds to a minute. Very cumbersome when you have to do 4-5 attempts to get a successful response. On top of that, this is a paid feature. While I don’t mind paying $8 a month for the convenience, it’s very frustrating to pay this and arguably have the app never work..Version: 2.0.14
✓ $8 Monthly Subscription for remote start?While I know subscription based services is all the rage with video games, movie streaming platforms, and music platforms, but for remote start on a vehicle? A pregnant woman could really use the remote start to warm up the car to drop her oldest child off at school without having to risk slipping on ice. The same can be said for the elderly when they leave their house to grab breakfast with a friend at their local diner. I know “back in my day you had to walk out and do it yourself”, but we are now past the days of walking up hill both ways in the snow. We have come so far with technology that it opens up so many doors. The dissatisfaction with this app (and Toyota) stems from my pregnant wife no longer being able to press a button to defrost the car without paying a globally known car manufacturer an $8.00 monthly subscription fee to do it from inside the house. Toyota, my request is that remote start alone be a free service for the sake of making life easier on its customers. Until then it looks like I will be “walking up hill both ways in the snow” to warm up the car for my pregnant wife..Version: 2.0.11
✓ Pointless waste of timeAlthough the Toyota Entune app was not flawless, I was able to use it. However, I guess Toyota made some changes so the Entune app would no longer connect to my Prius, presumably to “encourage” people to switch over to their newer Toyota app after all the annoying little popup messages urging us to do so. Well I reluctantly downloaded this newer Toyota app and entered all of my info to create an account, but the app refused to allow me to add my 2016 Prius! I tried scanning the VIN number, scanning the barcode, and even typing in the VIN manually, but the app kept showing a message asking me to confirm that I had entered the VIN correctly. Finally I phoned Toyota Customer Support for help, only to be told that I would need to provide proof that I own the car!! I bought it new from a Toyota dealer in 2016 and have been getting it serviced at a Toyota dealership for all recommended periodic maintenance ever since, so they must have it in their records! I finally decided that whatever benefits might be offered by the app were not worth my going to any more trouble. I have deleted this app because I am DONE..Version: 2.0.5
✓ Doesn’t work and can’t uninstallI wish I had come to read these reviews sooner. I’m having the same problem with the update, where I would tap on the “app suite” section in the app and nothing would happen. No connect button shows up, no way I get app to connect to the car so that I could stream music using the app suite. I thought maybe an uninstall/reinstall would help (I would have known better if I had read the reviews on the recent update), so I tried to uninstall. Now my phone is stuck in this Toyota app purgatory. The app pretends to uninstall, but when I reboot the phone, there it is, sort of. It’s not listed in the installed apps in settings, yet when I go to the App Store, it just has an “open” button, as if the app is already on my phone. I can’t open it, I can’t delete it. It is beyond useless. I’m can only hope that if/when an update happens, it will fix this disaster of an app..Version: 2.0.1
✓ Truly Awful ActuallyLet me start with this. It is absurd that I paid as much as I did for a Prius Prime Limited which is supposed to have the top technology and it doesn’t even do the bare minimum. Why can I not unlock my car through the app? Why don’t I have the sharing feature? What’s the point in buying the highest trim for the most mediocre technology I’ve ever seen from a 2022 car? I also cannot even set up a charge schedule through the app. I called and asked and they said “well you should be able to, just uninstall and reinstall the app” but despite having done that twice all I get is a graphic that reads “set the timer schedules in your vehicle” that I can’t click on at all and doesn’t engage. The only two things that supposedly work for my car is the remote start and climate control, and those only work once in a blue moon. Toyota got to the top 10 years ago and it seems they’ve decided they’re going to make zero progress in their interior technology since then. Glad my Rivian will start building within the year. Toyota has fallen far and seems to have no interest in pulling their chute..Version: 2.0.2
✓ Chevy>My girlfriend recently got herself a 2024 Chevy Trax, and let me tell you, Chevy’s software is tremendously more responsive and user friendly than this awful app. Toyota, you have lots of work to do..Version: 2.1.15
✓ Disappointing -- Toyota can do much betterJust got a Grand Highlander and at first I was impressed. Nice app, can unlock my car from it and start the engine, etc. Within a few days problems began. The app bothers you to connect to the car every time you start the car. You think, do I have to? If I don't, can I still use CarPlay? Bluetooth? Can't tell. It failed 5-6 times to download the digital key. Does not instill confidence since it's *the car key* and has to work all the time. Once it's successful, to start the car, you need an internet connection and their remote connect service. So how does it work when signal's low or there's network trouble? It doesn't. So it's not worth much. The wifi trial bothers you *every time you open the app* to sign up. Annoyed by it, and want to cancel? The app just kicks you out to AT&T's website which only prompts you to sign up for an account. Most egregious, on 6-7 occasions now, the app has completely crashed in the worst way possible by entering a state where the screen flickers endlessly, and I have to *force reboot the phone* to recover. That's right -- I can't switch apps or force kill the app. And this is a modern iPhone 14 Pro. Embarrassing for Toyota. The app's obviously designed for upsell and not much else. How they release it with a straight face, I don't know..Version: 2.1.9
✓ App does not work for me and nobody can tell me whyI got the app and I got a message that the doors were unlocked on my 2019 RAV4 hybrid. So I tried to lock the doors. I got a error message: Request could not be completed. Please contact your dealer for assistance (42). So I tried to start my car with the app and it started. The app shows my tire pressure, mileage, etc. but it will not lock/unlock the doors. So I went to the dealer and showed them that I can start the case but I cannot lock/unlock the doors. We pushed the button in the car for assistance. We were told that the app is connected to my car but there is a problem with the app and I was given a phone number to call. So I called that number yesterday. I was transferred 3 or 4 times and explained my situation to each person. Then I was told I needed to contact my dealer and the man offered to transfer my phone call to them. I’m glad this is a trial period because I will not be paying for an app that doesn’t work and nobody can tell me why or get it working for me..Version: 2.0.11
✓ What’s the point?Pretty much useless if you don’t pay. $60000 vehicle and can’t have an app to go with it. Probably enough to make me look for a vehicle from someone else other than Toyota next time..Version: 2.1.15
✓ Subscriptions BasedSuper frustrated that you pay a lot of money to get a car starter installed that will have the ability to start with the app (selling. Feature for the company) and then after a year they make you pay $10 a month to be able to use it. Total crap that you pay for a car starter made by Toyota instead of a third party just to have the phone starting feature and then they start charging you monthly for it. I’ve already paid for the product so it’s just a money grab from the company to then have to pay monthly to even use it. Toyota is scamming people because I asked about a subscription at the dealership and they told me they don’t do that, even after I clarified never have to? And they said yup, we don’t do subscriptions. Lies. It’s all just lies to get your money..Version: 2.1.5
✓ PHEV charging report data are very wrong… plus…I just started using this app with a 2022 RAV4 Prime XSE and am underwhelmed with the user experience for the battery charging history/scheduling/etc. Most disappointing is that the charge history info that is reported is just bad (erroneous) info. It reports incorrect start and end charge state percentages and many entries have bad time stamps. Some charge events seem missing and others are sortof duplicated. These may be due to bad handling of time stamp data in the software…. Point is, this is inexcusably buggy. Why would I be happy paying $8/month for the Remote Connect subscription service, just to be able to monitor bad info in a clunky interface? That said, the other features of the app seem to work ok (door locks, etc). So much of the app just leaves me feeling Toyota’s heart really isn’t into making this a great app at this time..Version: 2.1.2
✓ Winter in CanadaYou think Toyota would listen to their customers about finding a solution for this app. A group of 5th graders could come up with more of a reliable solution than any Toyota employee..Version: 2.1.15
✓ The latest update is awfulThe previous version of the app was very useful and generally organized well. The latest update completely revised the interface and it is awful. Very difficult to use, links and words mushed together and generally unintuitive to use. The revised app places priority on unimportant and rarely used functionality like insurance policy's or scheduling a service visit. These are in your face but the important links like current vehicle location, tire pressure, sunroof and window status, mileage, remote start, door locking etc are very hard or even impossible to find. No excuse for this. I was planning on keeping and paying for the Toyota remote services subscription once my trial expired but not anymore. Toyota cut your losses and please go back to the previous version! Go back to the previous version! Go back to the previous version. Go back to the previous version. Go back to the previous version. I cant say it enough! And yes i left feedback through the app too! 8/1/23 update. The app is now fully functional again but wish it didn't have advertising in my face. Not only do i pay for the yearly service but the advertisement banner gets in the way of the app controls.Version: 2.1.9
✓ Can’t get it to workBought my car in the US and moved to Canada a year later. Even though I have the app set to Canada it still is in the US version. Useless..Version: 2.1.15
✓ Not workingAlways shows they are ripping off people every month automatically renewing Remote command service was interrupted.Version: 2.1.15
✓ Finicky remote startThis is a great idea but not executed well. My remote start usually fails because my wife doesn’t lock her car when she gets home. I’ve installed cheap remote starts on my other vehicles that work 99% of the time with a two-way remote that doesn’t require a subscription from almost a mile away. For the $8 per month, it should always work. You probably need to just combine the lock and remote start feature like every other remote start. It would also be nice if it ran longer. We live in Alaska and 10 minutes is not enough time. Maybe add a setting for 15 or 20 minutes? I’m also constantly getting “check your rear seat” notifications. We have two car seats in the middle row and the back row is folded down all the time. There should be a setting to zero the weight on the seats or add a car seat option. I bet most people that buy a Highlander have children so I’m guessing it’s a common annoyance..Version: 2.1.12
✓ Waste of TimeThe updated version of the app is a waste of time and space. The home screen that I have does not match the home screen in the tutorial or what is shown here on the App Store. The only thing I can see is my tire pressure is OK and my engine is OK-it also looks like I need to schedule maintenance and gives the impression of being overdue when that is not the case. There’s nothing anywhere in this app that shows me if my doors are locked, if the hatch is open, if the engine is running. I feel like these are all things that showed up in the previous version. I don’t look at it regularly because I really don’t have a need to, however tonight, my daughter accidentally locked the key in the car (how is that even possible??) I remember the dealer saying we could unlock it remotely using the app. Nope! There’s nothing even showing that the car is locked let alone an option to unlock. Aside from all that, I set up the app on my phone initially because I picked up the car from the dealer. My husband download it and tried to create an account. Nope. So then he tried to login using my credentials. Nope. Apparently you can only have it on one device so if your significant other wants to be involved, you’re out of luck..Version: 2.0.1
✓ UnbelievableCan’t believe they will make us pay for that slow app… and i went and buy a 37000$ car but that is not enough to give you a free app that dont even work properly...Version: 2.1.12
✓ Barely usefulI just bought a 2023 RAV4 Hybrid and the dealer installed the Toyota app. I like that I can see how well I’m driving, mileage, gas level, etc. It’s not really important, I usually know it off the top of my head. But fun. Remote start is nifty and locking/unlocking is cool; but I likely won’t pay for it when the subscription ends. Not worth $8. Maybe $2/month. But the app leaves much to be desired. It always reminds me to pay for more crap that I don’t want. But it went away finally. Takes a while to load. Always sends me updates that my car is unlocked and windows are open; but when it’s parked in my garage. I wish it had an ignore feature. Like “ignore till I drive again”, or “ignore for X hours”. Might end up turning notifications off. Which defeats the purpose. But the most ANNOYING big is that always asks to “connect or ignore” when I get in my car. I even turned off Bluetooth and it asks. Just ask once and never again. But every time I get in my car? Toyota really needs to fix this. I’ve looked on forums and no solution has worked yet. I don’t understand why it’s so hard to fix it. Especially after what sounds like years of issues. Toyota - if you want us to pay for a subscription to an app, make it worth the cost. Or reduce the cost. The vehicles are top quality. App is not..Version: 2.1.15
✓ Frustrating AppFrustrating app. Half the time my car doesn’t start. Logs me out. I don’t know what Toyota was thinking but when you command start and then open the car it turns off. Typical command starts keep going. Runs for all of 10 minutes and only allows 2 cycles. You then have to go out to start it due to a security feature. living in Canada it gets cold. This is a big inconvenience. I would ever pay for this app to use on a $60,000 vehicle. Do better..Version: 2.1.15
✓ What's the point now?I’ve been a loyal Toyota owner for years, and the Toyota App used to be a valuable tool in managing my vehicle. However, I’m extremely disappointed with the recent decision to remove the connected app features. This change has rendered the app nearly useless for me. Previously, I could check tire pressure, and even locate my vehicle if I forgot where I parked. These features were incredibly convenient and made my ownership experience much more enjoyable. Now, with these functionalities gone, I find myself questioning the purpose of the app altogether. While the interface remains user-friendly and the basic information about my vehicle is still accessible, it pales in comparison to what it used to offer. The loss of these key features has left a significant gap in the usefulness of the Toyota App. It feels like a step backwards in terms of technological convenience. I sincerely hope that Toyota reconsiders this decision and brings back the connected app features. Until then, I find it hard to recommend this app to fellow Toyota owners who, like me, relied on its convenience in their day-to-day lives..Version: 2.1.12
✓ Worst quality and useless appThis app was installed use for CarPlay and remote engine starter. Especially engine starter function is terrible. Occasionally, the engine start request is interrupted because of no reasons and every response is too slow. This app will be based on subscription after 2 years, but I definitely do not use it anymore because it is same meaning with wasting my money and time..Version: 2.1.15
✓ Recent update=decline in functionalityThis app was getting by to begin with. The recent update has made it worse. It has now become slower with hit or miss functionality. It also bugs me that I keep getting a notification to buy Toyota genuine parts. It’s a new Toyota, why would I be needing parts? Why clutter the app with such “offers” ? Also, the status of the car is often not updated And even though I may have received a push notification with recent status, the app displays status from a while ago. It’s annoying to see that my car is unlocked, lock it with the app, receive a notification saying the car is already locked, then see the previous notification saying the car is locked. The app also doesn’t close by itself and runs in the background with the blue outline around the time in the top left corner of the screen. What is this app doing to warrant running in the background like this? Is it actively navigating? Is there a call in progress? One thing the app is NOT doing is updating the status of the car. I always have to manually shut down the app which is annoying. This could just be a functional and easy to use app of Toyota could get rid of the clutter..Version: 2.0.2
✓ Awful changesThe prior app was working great - as long as it was open on my phone I could use the connected apps on my Highlander. With this update I have to manually go into the Toyota app, scroll down to select the app suite, which brings me to another page where I click a “connect” button. This happens every time I drive and occasionally I have to sign in again despite selecting “keep me signed in”. UPDATE: STILL GARBAGE. They have fixed the issue of not having to go through steps and manually connect anytime I re-open the app. HOWEVER- the sound through the iHeart radio app doesn’t work. The first time the app is installed and opened it works. But each time after the sound is so quiet through my car it’s not even audible until >35 (which would normally be way too loud). I tested it out just now, I re-installed the app and the sound worked just fine with audio coming through the car. I then closed the app, turned off my car, then reopened the app and turned on my car - back to no sound unless my volume is almost maxed out on my car..Version: 2.0.3
✓ Will not stay connected to carI don’t know if my new car isn’t working properly or the app or what, but literally every time I get in my car I get a notification that I need to allow my phone to connect to the car. Every. Single. Time. Sometimes I’ll click allow & two minutes later it’ll ask me again. And once I hit allow, the Toyota app tries to open, but it just spins & spins. And then CarPlay won’t come up on my car. So I don’t have music or directions or anything. It is driving me insane. I will literally get out of my car to run into a grocery store for 5 minutes & come back out & it wants me to allow it & open the Toyota app again. Why can’t they just stay connected? Why do I have to allow it every single time? Is this normal? If so, that should absolutely change. I’d almost rather have my 2015 rav4 back with just the Bluetooth connectivity. It never dropped and was never an issue. Now I’m in the middle of driving somewhere using the directions on CarPlay & the whole thing just disconnects & wont come back up. And you have to click through multiple screens to get it to come back up - not safe while driving!.Version: 2.1.12
✓ Not good for places with WinterThis app takes 48 to 72 hours to connect - or so they say. I “re-activated” the app on Friday. Today is Wednesday. Not sure why it costs $10 CAD when it really should be part of the original purchase of the vehicle..Version: 2.1.15
✓ Not worth the moneyThe fact that you have to pay for an app that rarely even works blows my mind. It takes MINIMUM 4 tries for the start feature to work. I rarely use it as it’s not worth the hassle. We also use the ford app and there is zero issues with it, and the remote start option came with the purchase of the vehicle, no monthly fee..Version: 2.1.15
✓ Not appropriateIt freezes so many times and is always super slow!!.Version: 2.1.15
✓ UnreliableCar loses connection to the network and the buttons do not work all the time..Version: 2.1.15
✓ Why is it so bad?I don’t know why this app is so bad. It takes forever to load. And everytime—every. Single. Time. I get into my car it pops up and interupts whatever I am doing and asks to communicate with me car. Why does that happen EVERYTIME??? It clearly tells me my car is unlocked. And I go to it and it is locked. In the freezing cold mornings I try to use the remote start and 9/10 times it says “sorry, it’s taking longer than usual to connect.” The car is in my driveway. I just learned that you can hit you lock button on the fob 3 times (holding it down on the 3rd try) and it will state the car. Why am I paying for an app???? Also, I don’t know who to complain to but apple play used to be so much better. Now when a text comes in—the car reads it but doesn’t mute the radio. So I can hear it. And then it’s already read so I can’t go back, turn the radio down and rehear it. The same thing happens when I compose a text. It doesn’t mute the radio so it picks up all this ambient noise. If anyone out there knows how to fix this I would be forever grateful. Thank you..Version: 2.1.15
✓ ..Garbage.Version: 2.1.15
✓ RipoffPaid $58000 for a new Toyota and they want me to pay $10/month on top of that for an app with a couple useful features. You would be better off getting an airtag and installing your own remote start. Ripoff cash grab by toyota. If it was free (which it should be) I would give it 3 stars..Version: 2.1.15
✓ Never works consistentlyWorst car star app I’ve ever used..Version: 2.5.0
✓ Once your tires are rotated, the app is uselessHad my first service with tire rotation. About a week later, I get a low tire light. Pull up the app to see which one, and go to put some air in it. I don’t see the number changing so I put in more air, that’s when I notice a completely different tire is going up in pressure and I have gone a ways above the normal pressure. So then I go around inspecting all tires to see which one is truly the low one. That’s when I found a screw in a completely different tire, the one the app was telling me I overfilled. Had to get the tire replaced and all tires set back to factory specs. The service guys said they have no idea why the app is not connecting the tires to the right location and there is nothing they can do for it. Tried to send a comment through the Toyota website regarding this problem, only once I enter in all my information, the submit button doesn’t work. Just poor design and customer support all around..Version: 2.1.8
✓ Almost uselessThis app is a mess. The sign in permissions are wack and all over the place. It wont let you keep it open in the back ground and still function. Sometimes it decides you need to resign in with passwords rather than your set Face ID. It’s really all over the place. Just use Face ID it’s not like you can steal the car with it. Face ID is secure enough for my whole wallet. Not to mention it’s slow. Any action is a press to hold. The majority or the information is quite useless. If you pay $8 a month you can lock and unlock your car and remote start it. But it honestly takes longer to pull your phone out figure out the sign in and then press and hold the button for 5 seconds than it does to just use the darn keys. 8$ to get anything some what useful land you can’t pay for that though Apple so pull out a card and enter it manually in the app. It’s pretty much junk Toyota..Version: 2.1.15
✓ App needs serious improvement.I have always enjoyed Toyota’s products. But this app is borderline trash. The latest update straight up broke the feature to schedule appointments directly. That was one of the best functions provided. Plus it will randomly log me out of the app upon closing it without allowing for FACE ID to quickly log me back in. This is cumbersome when I am short on time and need to make sure I have locked my car after walking far away or I need to start it to cool off the inside and leather seats on a hot day. It pains to to include the subscription plan for remote start has also been crappy. First off the prices are a bit high up there for a simple remote start function when the software doesn’t even work half the time. It ruins my experience when I remote start the car during hot or cold days only to come to a car that didn’t turn on or it was on and then shuts off right when I unlock the door. It is very counter intuitive. Not to mention, three subscriptions instead of just one? It give the feeling that Toyota is shifting toward a heavy business oriented approach rather than the quality of service provided to the customers..Version: 2.0.10
✓ I like my car and don’t like the toyota appThis app is way overpriced in my opinion. Toyotas are delivered with incredibly weak transponders which limit your range to the point where you may as well just walk to the car and start it by hand. Rather than improve the key tech they offer a pay app. The app will start your car and allow you lock or unlock your doors (most toyotas do not have lock on exit as an option). The app will let you know that you forgot to roll up a window or lock the doors. Rather than offer a common “lock on exit” function most other cars have, toyota offers a pay app. How about offering upgrades to the car and transponders? I would gladly pay 80 bucks to have my doors lock automatically when I walk away, and to be able to remote start from more than 10 meters. My office window is about 20 meters from where I park and the transponder fails to work at that distance. It’s ridiculous that you pay such a premium to have a reliable vehicle, and the solution to the cut corners attitudes are pay apps. How about just selling cars that function as advertised? I already had the dealership force an ATT plan on me to get hotspot functionality from the entertainment system. I already have hotspot on my phone and I don’t need that in my car. I don’t want to need my phone to open and start my car. This app should be offered for free as a consolation for the ineptitude of the vehicle designers to deliver the functionality you expect as part of the deal..Version: 2.1.11
✓ Glitchy- left strandedThe digital key is glitchy & not 100% reliable. The idea is very convenient t to have your phone as the key- but I did get stranded about after one month of use. I have a 2024 Prius. Luckily I was home and grabbed the fob key, but I no longer trust it for long drives. Also what needs work is the look feature. When I park, exit, I hit the door lock button on the handle, but it never senses the digital key in my phone- so I have to open my phone, double check blue tooth is blue and not red on app, then open & close door and then the lock works. I even changed the sensory to be available at the max distance so that theoretically my phone could be in my purse- but it’s just glitchy and does t work well. I hope Toyota figures out how to improve it, whether on their side with the app or with communicating with iPhones. I was shocked that I’ll be expected to pay $80 a year for this service and that what I have now is just a one year free trial. I definitely wouldn’t pay extra for a glitchy key- but I’d be tempted if it worked well & was reliable..Version: 2.1.15
✓ Stop Advertising and Using my Location!The new version of the app looks better but, as other reviewers have stated, some features are now harder to find than in the old version. The “announcement” that pops up on the screen every few days is very annoying. I have chosen to not share my driving data with insurance companies, so I don’t need the “announcement” about Insure Connect. No matter how many times Toyota asks, I will NEVER share my driving data with ANY insurance company, so just stop asking. Or, at a minimum, provide me a way to stop the “announcement” from appearing. Just like the previous version, this app will always use your location, even if the app is set to only use Location Services when I’m using the app. Every other app developer on the planet has found ways to not constantly track my location, so I don’t know why a company like Toyota can’t figure it out..Version: 2.0.1
✓ Bad Customer ServiceI upgraded my service and couldn’t finalise the upgrade. While I was paying (for a service I couldn't activate as the codes weren’t generating), I was given the run around and now they don’t answer my emails. Lost 10$ in the process. Don’t waste your time or your money..Version: 2.1.15
✓ UselessI don’t use many apps but when I do, this one sucks the most! As with all of Toyota’s info/interactive it is in the dark ages. Doesn’t work half the time, and the fact I have to pay for this crap after my “free” trial period is ludicrous. Do they make good vehicles? I’m not sure. I don’t like 21.9 L/100 km’s fuel economy. I had better fuel economy (by far) in my 2004 chev crew cab 4x4. Sorry, wrong review!.Version: 2.0.3
✓ FrustratingThis app seems like it could be so confident to have, but it’s not. Half the time the notifications come late indicating unlocked vehicle. It takes a long time to connect to start or unlock. Canadians only have the option to pay monthly while US customers get a discount for paying for an entire year. Disappointed that this app isn’t included when purchasing a new vehicle..Version: 2.1.15
✓ I want to love it…but don’tI’ve had my 2023 Corolla Cross Hybrid XSE for four days now. The app is wildly slow to respond to the point that it’s practically useless. I’ll unlock it from the app as I’m walking out of my house but have to try again and then I just give up and unlock it since I have the key on me. Yesterday I was trying to load up my car and tried to use the app to unlock it…I literally went back inside for my keys because it was so slow. It notifies me in the grocery store or gym it’s unlocked or the door is open when all doors are closed and I locked it as I walked away…which makes me go back out to check and find it’s all locked up. I keep getting the notification to check my back seat which is completely empty. The only aspect I really like is the remote start since there isn’t a button on my key for it…so when and if that wants to work from that app that’s great. Other than that the tracker and health status are nice..Version: 2.1.9
✓ Leap year appToday on Leap day 2024 I have a new updated app. I preferred old one. This one not as friendly..Version: 2.5.0
✓ Cant connect once paying for subscriptionWont let you activate with the code in the vehicle after paying the subscription through the app.Version: 2.1.15
✓ So DisappointedI had the App, stayed disappointed & let my Remote Services expire. Decided to give it another shot & well, that was a literal week long fiasco to get operational again. Not to mention calls for assistance, communication barrier, forwarded higher up because no one can solve, week long wait so yeah...not pleased. Second time around & equally disappointed. Never stays working without having to start the sign in process all over, get verification codes, run downstairs to garage & scan VIN. Half the time, I don't even get the alerts as to vehicle (RAV) status. It might work, it might not on any given day. The amount this costs & sells itself as being able to do, compared to what I actually get is NOT worth it. Probably the most under-performing App I've ever had & I'm paying for that??? Don't advise I need to do "this or that." I repeat, sometimes it works, sometimes it doesn't. Works less this 2nd time around. I won't miss it when it expires..Version: 2.1.1
✓ I read these reviews but…Toyota doesn’t read them or care. There’s only a couple of lame responses to call them. LOL this was some junior executive’s idea, (obviously a relative), that got a half assed go ahead but no one knows what they’re doing and nobody’s in charge. Corporate fail from an otherwise able car company. 😞.Version: 2.1.15
✓ Toyota app leaves much more to be desired, 1starIn my honest opinion this app can only get a 1 star because that is the lowest. My reason for this is based on 2 primary reasons. First, the whole idea of this app is bad because Toyota is trying to make recurring money off customers and features that other automakers just give their customers on their key remote (remote start). The fact that my Tacoma doesn’t have a remote start on the key fob, at $46k is, quite unacceptable as this was intentional to get you to subscribe and pay monthly to access that. I don’t want to buy features every single month - awful customer experience! Sure, there could be some advantages to be argued which leads me to my second reason for the 1 star review. Practical functionality: Toyota highlights the use of the app for via Apple Watch, which looks great. However, the watch functionality is virtually useless because it forces you to get your phone and unlock it and open the app and try the command from there. THIS RENDERS THE WHOLE SMART WATCH FUNCTIONALITY USELESS. I have tested this repeatedly and it seems that unless I have opened my app on my phone within only the previous couple of hours, the watch commands will not work. Again this is so frustrating and literally ruins the practical real world functionality of the this. I hope this gets ready my folks in development..Version: 2.1.3
✓ Prius Prime XSE 2024/2023 no remote defrostI hope this comment reaches out. Found out some 23/24 Prius Prime owners do not have the option in the app to remotely activate defrosters or heated steering wheel / seats. Some do, it’s inconsistent. Moreover , remote starting often fails with a notification in Spanish rather than French ( Quebec, Canada ) I checked in the Toyota Remote Connect FAQ and the PP is listed has having full connectivity with the app including the above mentioned features . It would be highly appreciated it’s fixed . One of the main reasons one would remote start a car in cold climate is to actually defrost windshield and rear window ..Version: 2.1.15
✓ Fails oftenGave it 1/5 stars as it seems to only work 1/5 times you need it. Toyota vehicles are reliable, but their app must be made by Ford….Version: 2.1.15
✓ Very poor appThe only thing working with the app is lock/unlock doors..Version: 2.5.0
✓ “Great” updateApp craps out when looking at Trip Details & tips. Need to log back in and it craps out again, same place …. I sort of like this “feature” WHEN IT WORKS! How about a new “update” that WORKS..Version: 2.5.0
✓ App has lots of bugsI downloaded this app after purchasing a 2022 GR86. When I first got the car, the app worked really well with connected services, and then one day my remote connect completely stopped working. If I tried turning on the car, the app would spin forever and give me an error. There is terrible support documentation for the connected services and often takes multiple calls to get working. I called in and was redirected a few times and finally was instructed to call in my car. After calling using the SOS button in the car, I tried getting them to disconnect and reconnect the car to my account multiple times, none of which worked. Brought my car into the dealership and they had no idea where to start to get this issue fixed. Said it would take multiple days in the shop just to reboot the computer and troubleshoot and I decided the convenience of the app was not worth the headache. Car behaves and drives perfectly fine, just no connected services..Version: 2.1.9
✓ Makes your brand new super expensive vehicle feel like a cheap piece of tech.Toyota makes my favorite vehicles, I had my first Tundra from 2010 to 2020 and recently got a 2022 Tundra, I’ve always loved toyota for their reliability and capabilities. But this app and the expectation to pay $15 a month to use the features of a 50k$ plus truck is absurd, especially when the app constantly signs you out and takes 30 seconds to load every time you open it. I drove a Ram power wagon for a year and their app was free and everything worked seamlessly and quickly. Not to mention the key had a quick start double tap to pre-heat or cool your truck, a feature that has been standard in most vehicles for the last 5 years is now blocked behind a pay wall. This app is garbage and Toyotas entry into a subscription model to use features you payed tens of thousands for is not going to help what is otherwise a reliable brand..Version: 2.1.3
✓ Very slowThe app is very slow to load up, and very slow to acknowledge your request. Sometimes the app will crash, give false information about your vehicle from being locked/unlocked last parking location etc. Realistically, the app should be smooth, fast, accurate, and consistent updates to the last vehicle update. More like 30/60 minute updates within the app, not last time used the app. When you open the app, it should have a recent update. Also, it should pair better with basic maintenance information, oil change, fluid change, filters change, dealership appointment settings, etc. The auto start function is a joke. You should be able to unlock the doors and open them while the feature is on. And to fully unlock the vehicle, the brake must be pressed and the ignition button pressed, obviously fob is near by. Chevy does it, along with a few other manufacturers. Please fix these issues Toyota..Version: 2.1.9
✓ Super Slow !!!It takes 2-3 minutes to open the app on the phone- regardless of your Wifi speed - ridiculously slow app to open and execute any command…..Version: 2.1.15
✓ SOoo FRUSTRATED by this app!TODAY- the app decided to lose ALL my information on my vehicles and myself! I can’t get back into it, it says there’s a server error! It is -20* outside AND I CAN NOT REMOTE START MY VEHICLE! 🤬 Why have this if it doesn’t work? Why doesn’t Toyota put the remote start ON THE KEY FOB?! Then there’s no relying on satellites and updating computer software and servers! OMY TOYOTA!! Plus, can you please explain to me why my husband can’t be on the SAME app so when HE drives the VEHICLE HE can remote start it from his phone? It only allows for ONE person at a time!!! I bought this vehicle! It’s mine and if I want my husband AND myself to be able to remote start OUR vehicle then we should be able to!!! If I add him to the app as a guest then it kicks me off and I have to go through the ENTIRE process of linking my VIN to the app ALL OVER AGAIN!!! 🤬🤬🤬🤬🤬🤬 Utterly RIDICULOUS!!!! This is by far my most favorite vehicle I’ve owned in my entire life- but this app IS STUPID!!!!!.Version: 2.1.15
✓ Had the car and app 3 years - still does not work ??Bought 2 Toyota’s in July 2020, app was ok (a bit hit and miss) but now after an upgrade (and my phone) nothing happens. ‘We cannot process your request’, ‘The remote request was interrupted..’ The kicker is that this service is not free CA$24 per month for something that does not work. Remote start should be FREE on any new car! Really poor !.Version: 2.1.15
✓ Zero starsWhy are the only 5 star reviews from Ian and Mohammed from some random Toyota dealership for setting up the app? It has nothing to do with the app itself. They are having every new customer add these reviews to artificially inflate the rating. How are my legitimate reviews constantly removing while these are allowed? Just create a simple app that actually does what customers want. Since you don’t know what that is, let me tell you. We just want to start our vehicles without spending 20 minutes fighting the app. We just want to be able to see the tire pressure, gas level, lock and unlock, mileage. We want to be able to have it run one remote start for more than 10 minutes. We want to be able to open the doors without the engine shutting off. Such ridiculous and unnecessary “safety features”. Please fire your entire development and QA team and hire some qualified professionals. I know 12 year olds who could create a better app than this…seriously..Version: 2.1.12
✓ I am so happy but …I had a 2009 Prius with an “idiot” light to indicate that one of my 4 tires had low air pressure which meant that I didn’t know which tire required inflation. I saw that my 2021 Camry Hybrid LE (“LE” means Least Expensive and Least Equipped) had the ability to calibrate the TPMS so one of the very first things that I did upon receiving my car was to make sure that all of my tires were inflated to the correct PSI and that I set (calibrated) the TPMS. To do that was challenging since I had to remove the wheel covers to reach the tire valve stems. Getting the wheel covers back on was VERY challenging (I thought that I was playing “Whack-A-Mole”). Anyway, I discovered that I didn’t get to see the individual tire pressures and was back to the problem with the 2009 Prius AND I had to deal with taking wheel covers off and putting them back on! I even purchased a very expensive high end OBD2 reader by BlueDriver hoping that it could read the individual tire pressure but I discovered that even though the Camry knew it I couldn’t access it! But now the most recent version of the app lets me see each individual tire’s pressure! I hope that in the near future I can check remotely via the app if my doors are locked or unlocked!.Version: 2.0.2
✓ Doesn’t work in cold weather?!So Winnipeg gets cold. Really cold. Because of this, one must start the car or else the battery dies. So when the app WON’T start your car (siting pre-conditions must be met), the point of a remote starter is rendered useless. When it does work, if you don’t drive your car after 2 starts, the function is disabled. Really??? Toyota seriously, this is a HUGE FAIL not recognize when this function is deemed critical in certain climates For the developers.. can you please apply some common sense to your rules? I have been away for more than 7 days and the remote start won’t work because my car has been sitting. Your restrictions are rendering this app useless..Version: 2.1.15
✓ Horrible AppI am renting a Toyota Camry and, unlike most vehicles, you have to the Toyota app. The one app cost money and the second app won’t accept the 2023 VIN. It is an easy decision that I will not rent or buy a Toyota product again. Thanks for making future decision easier. Brutal..Version: 2.1.12
✓ Really disappointedI love my new Tundra and I hate, hate, hate this app. It took 40 minutes of customer support to get it working and connected. Once I got connected I came to understand that my new $65,000 truck has features that I paid for that will only work for a year until I’m forced to choose to give up or pay a yearly subscription fee. I can’t believe it! I resent this so much that I’m beginning to wish I hadn’t bought from Toyota. Also, the “big brother” aspects of this app are positively scary. So far I’m seeing this app is slow, buggy and incredibly invasive. I plan do revoke all permissions I gave and delete the app. The features like remote start aren’t that important or worth the hassle. Oh, and get this, the remote start works but shuts off as soon as you open the door. How stupid is that!? My salesman tells me it’s a security feature so that no one steals the truck after it’s started. Well my F150 and Lincoln Continental manage to solve this. You can’t open the door of the running vehicle without the key fob. Problem solved! I really enjoy my new truck but this app is a huge disappointment and has greatly reduced my new purchase experience..Version: 2.1.9
✓ Worst appKeep removing my vehicle from app.Version: 2.1.15
✓ InsaneSo, I paid $55000 for a brand new car. And this isn’t even included as standard? What was Toyota thinking.Version: 2.1.15
✓ Not a great cold weather appLiving in northern Canada means several weeks of frigid temperatures below-40 C. We need to be able to run our vehicles regularly to keep them from freezing up. The latest update to the app where the remote start is disabled after 2 -10 minute cycles of remote starting without a passenger is inconvenient..Version: 2.1.15
✓ C’mon, Toyota…What a terrible, terrible app. Let’s start with the basics: to do anything, you’re paying $8 a month. Start your car? $8. See your car on a map? $8. Lock/unlock your doors? $8. Aaaaaand now we’ve reached the end of what this app can do. Literally useless. Did you forget to turn your AC on during the morning commute, remote start your car from the office expecting it to cool down, and then realize that you can’t actually adjust climate from the app? Ask me how I know. Did you tap the start button from your door (a 3 minute walk away) only to be at your car before the app actually manages to send a command? Ask me how I know. Did you open the app, have to acknowledge the “technical issue” with monitoring tire pressure from the app for 10,000th time, then wait 2 minutes for it to load your car details so you can actually do something? Ask me how I know. Did you notice your phone running so hot you thought it would catch fire, then notice the blue location-request icon in the corner and see the Toyota app running in the background 45 minutes after you left the car and walked away? Ask me how I know. This app is a piece of garbage. Ball it up, light it on fire, back over it with your RAV4 terrible. I really hope Toyota improves it, but I don’t have high hopes..Version: 2.0.3
✓ It’s just not useful and it doesn’t work wellFirst, it can’t do all that much. It can lock/unlock doors and remote start. *If* I set a charging schedule in the car then it will allow me to turn that schedule off from the app but I can’t turn the schedule back on from the app or edit it so if I decide I want to change the charging schedule I need to go sit in the car, turn it on and use the dashboard menu to do it. Second, it’s really hit or miss as to whether it does the the few things it is able to do. Sometimes the app succeeds in locking the doors, other times it times out. How far away from the car I am doesn’t seem to matter. I haven’t tried the remote start yet but what I’d prefer is some way to control the climate prep from the app, which is not offered as a feature so yeah, I could turn the remote start on if it worked but unless I’d set the heat/cool the night before I’d still have to go out to the car to set the temp so what’s the point? I bought this car 3 months ago so I’m assuming the app comes as a trial period, I would certainly never pay extra money for this app though. It’s really not worth anything. Wish it worked better and had more useful features..Version: 2.0.12
✓ Is this REALLY Toyota quality?Heck no! This app should have NEVER passed Toyota’s quality control. It is a disgrace and an embarrassment to the Toyota brand and the family that created that brand. “Keep me signed in” should do just that: KEEP ME SIGNED IN (just one example).Version: 2.1.15
✓ Could be useful but it is notI have had this app for three weeks, the same length of time I have had my new Toyota. This could be a very useful app but it is not! First, the app is extremely difficult to navigate. It is not at all intuitive. I can’t find a damned thing on it even though I’ve seen pictures of the features. But I don’t know where those features reside in the app. I have been down deadends in the app and have been unable to find my way out. Second, there seems to be a problem with the interaction between the app “lock doors” feature and the key fob. I have locked the doors a couple of times using the app and when I try to unlock them with the button on the key fob, the doors at first do not unlock! This is a definite failure in the app. Finally, incessant notifications from the app are driving me crazy! I don’t mind notifications, but I get the same notification repeatedly. For example, I keep my car in the garage with the windows open. Immediately, the app generates a “windows open” notification. I clear it. About an hour later, the app generates another “windows open” notification. I clear it. An hour or two later, the process repeats and it keeps repeating! During the whole time, I have not even touched the car! This happens not just for windows but for other things like “doors unlocked” and others. In short, I expect more from Toyota than this app delivers. You can do better, Toyota—much better!.Version: 2.1.9
✓ Worst AppThis App keeps on disconnecting. No tire pressure information and telematics features..Version: 2.1.15
✓ Frustrating Sales PitchThis app sucks so bad It won’t connect 75% of the time Keeps asking me to sign in and then has no clue who I am !!! Auggg Also maintenance is nothing but a phone number, that is not helpful as I am not stupid, I do know how to call my dealership. I would think that maintenance would remind me or show me when I should schedule my next visit. Wow that would make more sense. The WOW start your car from anywhere, is such an oversold bunch of garbage as well. If it works it’s nice. But mostly it can’t connect. I am SUPER disappointed with it so far.Version: 2.1.15
✓ App is uselessWorked for the first two months then stopped connecting to the car..Version: 2.1.15
✓ An embarrassment for ToyotaThis app is horrible and Toyota should be ashamed of it. The worst thing for us living in really cold climates is that sometimes it doesn’t start the car. It says that the car was started, but when you get there, the car is not running. When it’s 30 or 40 below, that’s not pleasant. Even if it did start, 10 minutes is often not enough. Let us select that time! Next, if I have a key on me, and an app, and I started the car from the app, why do you stop the car when I unlock it? You say it’s for security, but is your security so bad that someone could drive my car away without a key, if they can just open it? I can’t do that. To drive a car, the key needs to be inside. Don’t shut the engine if I unlock the car using a key or the app when I’m close to the car. The watch app is useless because the phone app has to be open as well. Why can’t I open and close windows? Why can’t I access the cameras? How about the gas mileage history? I could go all day. This app looks like you offered it is a project at a bad university, and then the worst team got this assignment. What are we paying for? The app is non-functional at this point. This app would be a 1-star app without dozens or possibly hundreds of reviews thanking “Ian” and “Mohammad” from Tyson’s Toyota for being awesome sellers!? What kind of scam are these two characters running? Why are you letting these reviews stand, while you deleted my previous 1-star review?.Version: 2.1.11
✓ SLOW!!!SO SLOW!!! if i can only send this w/o a star..Version: 2.1.15
✓ It works, but the experience could be betterThe app seems to be fully functional, but continues to use location services continueously even after the app is closed..Version: 2.0.3
✓ À quoi sert-elle?Avant j’avais une Ford Escape, leurs applications fonctionnent parfaitement, avec celle-ci ma Toyota ne veut pas démarrer une fois sur deux… Cette technologie n’est pas nouvelle, faites la fonctionner..!!.Version: 2.1.15
✓ What happened?This app use to be great. I have a 2020 Prius so it didn’t unlock the doors; however, the app was useful for seeing fuel level, odometer reading, and TPMS data with a diagram indicating tire position. It sounds as if those features have been rolled into a paid subscription as the app photos in the App Store still show those as options. Since my car doesn’t really fit the subscription paradigm, those useful bits of information are no longer available in my case. All I have is an image of the car and options for service, roadside assistance, and the manual. I’m extremely disappointed. It’s bad enough that the qi charger in the car never really worked; the gps app and Alexa were always spotty and seem to be phased out; but now, this an app that was once useful, reduced to basically a still image and credit card advertisement. Please revert the fuel, odometer, and tire pressure sensor readings to the basic features and restore the usefulness of this app. Otherwise, I don’t really see a need for keeping it anymore..Version: 2.1.11
✓ Insult to 2021 ownersHow can such a recent car not be able to integrate new app features. Toyota is ripping off good paying customers and penalizing those to take a chances on new release models. Shame on you..Version: 2.1.13
✓ THE APP IS POINTLESSI locked my keys in the car and have been trying to navigate this app. the process should be simply yet I’ve been trying to get in my car for the last 2 hours. It’s freezing cold!! The app doesn’t even give me the option to unlock my car….i then found by using the 3D feature you can try to unlock but i paid for a subscription to be told that I am not subscribed and I’m assuming that’s why I can’t access the unlock car feature. Shouldn’t have customers paying out of pocket for something that DOESNT WORK. I am enraged and more than likely have to waste money hiring a lock smith…Do better Toyota I am not impressed. It’s no one’s fault that I locked my keys in the car but the process shouldn’t feel so impossible to the point that your customers are defeated with no solution to their issues. Very disappointing. Feeling very much inconvenienced this morning..Version: 2.1.12
✓ Not reliableThe app worked for the first two months and then stopped working properly. I still get notifications but the app will not allow me to access the app, I get a “sorry for the inconvenience, but app isn’t working” message. I tried signing back in and I’m still unable to access the app. There’s no way I will be paying for this app once my free trial is over if I can’t reply on the app to work. I’m very disappointed because when it works, it’s a great app..Version: 2.0.7
✓ Toyota appIt’s only remote key App has nothing we can’t start heater we can’t set temperature before we had to car so it’s worthless and they charge for it I don’t know for what Toyota is car king company and I never expect this kind of app form them Not satisfied.Version: 2.1.15
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