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EBay Motors: Parts, Cars, more App Complaints & User Negative Comments 2024
EBay Motors: Parts, Cars, more app received 39 complaints, negative comments and reviews by users. Have you ever had a bad experience using EBay Motors: Parts, Cars, more? Can you share your negative thoughts about ebay motors: parts, cars, more?
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EBay Motors: Parts, Cars, more for Negative User Reviews
✓ TerribleUnfortunately this app has so many flaws it is nearly impossible to get through the list a car I’m a dealer and I’ve been listing on eBay for 20 years we need apps from eBay motors so we don’t have to load pictures continually on our computers this is why we try to use it but this app has just flaw after flaw it’s a very unfortunate and very hard to use I’ve been using it since it came out Please fix it ASAP.Version: 1.52.0
✓ Only in AmericaThis app should allow to be used in other countries another than America. I am in Australia and I cannot find or list any vehicles..Version: 1.56.1
✓ Good concept but useless in CanadaLove thr concept but makes it useless in Canada..Version: 1.18.0
✓ E bay motors.I have tried to edit pictures some people let me know they are just 18 pictures then others say they have 24 on theirs . I have tried to relist five items and it will not let me it just goes to a blank page then I can’t get out of it .I just want to put them in my store..Version: 2.68.0
✓ Photos order bugI tried to list a car for sale. As I added more photos, the app keeps reordering my photos. I tried to drag a different photo to first position (the highlight photo) but the app keeps changing which photo is there. Highly annoying. Went back to the Website..Version: 2.1.0
✓ Pretty good dedicated appThe only real quirk I see is that it won’t let me scroll thru the pictures in the preview screen when looking at cars. I have to open the ad and scroll thru. When the car is on the list, it shows the dots below the pics but the second pics and beyond are just a broken link image?.Version: 2.50.0
✓ ListingI have used eBay in the past for purchasing all sorts of different things. It’s been a fairly simple to use and I’ve had good experience with it. Now. I have just decided to give it a first time try as a seller. I typically use Facebook marketplace because it’s free and been a good tool for purchasing and selling vehicles but I thought I’d try eBay out this time around. anyway due to item pricing the listing was flagged. Then after a couple of calls to customer service I was told the verification process was passed and the listing would be able to go live. this is the second or third phone call where I was told everything would be all set. It’s now over a week since I was charged for the listing and the item is not even live or able to be delisted. At this point I would not pay to make a new listing being concerned the same thing would happen. I also found it difficult to manage any account issues because they cannot be done from within eBay motors parameters and I had to navigate back and forth between the eBay website and app. So far the customer service reps have been pleasant and it seems they are helpful but the problem has not actually been resolved..Version: 2.29.0
✓ Surprise disappointmentWould expect eBay to be the leader in terms of GUI, seller experience, ease of use, etc. Being that they are the market leader. This app is horrible. Will not allow sending pictures in response to questions about vehicle. Will not allow adding pictures. Horrible and clumsy at best. This app was clearly thrown together to have something to offer. Would rather not have an app than use this frustration box. Can it and start over Even worse every response from the developer is an attempt to excuse or explain issues away as user error. That’s how giant corps get their lunches eaten by innovative companies who listen to their customers..Version: 1.65.0
✓ No car partsThe old app had the ability to search car parts, which was great. I used it all the time when searching parts for my ‘65 Mustang. The garage feature was really handy as my car is a restomod with several model year Mustangs combined into one. I could easily switch between cars to search the specific parts (ie: I have a 302 from a ‘77 Montego, front brakes from a Granada, etc). The new app is just for buying and selling cars. Kinda disappointed..Version: 1.18.0
✓ New AppI like the clean look and feel of the new app. Especially the saved searches with push notifications for new listings. However, you are unable to create a saved search for a vehicle that is not currently listed. This is something that would definitely come in handy for those hard to find model/year combinations..Version: 1.52.0
✓ No Canadian SupportThis was constantly advertised to me just to be useless. As of this review, no Canadian vehicles are listed. If you’re from Canada, Don’t get this..Version: 1.14.0
✓ Social Media MotorsUsed to be a straight up buy/sell site, now it has digressed into a social media platform. Seriously, what is the benefit of allowing people to give their opinions in words or emojis of what someone is trying to sell? So what if someone is asking too much? DON’T BUY IT! So what if it looks ugly? DON’T BUY IT! So what if you think those models are crap? DON’T BUY IT! Now, eBay is allowing mob rule (people’s opinions, and worse, opinions of people that aren’t even going to buy it) to affect people’s chance of selling. Pitiful!!.Version: 1.18.0
✓ It’s almost all good!!I’ve purchased many vehicles over the years off eBay motors and all except one was fair. However, the fraudulent listing was not covered well by eBay and it cost me 10k (on a 30k auto) to learn the fine print of buyer protection guaranteed on what the car is supposed to be valued at vs what the car IS valued at...is based on the fraudulent price rather than what I paid and thought I was purchasing. My vehicle even came with a bogus car fax check that was found to be inaccurate. Oh well, I’ve made many good purchases too so it comes out in the end. I still wish they would cover fraudulent lemons better somehow. Thanks.Version: 1.16.1
✓ Is this a beta?If this were 10 years ago it might pass as an auto app from a random unknown company...like an early competitor to Autotrader or something. But it’s not. It a multi-billion dollar global corporation’s app and its laughably incompetent. Who approved this crap? And I’m a seller on eBay who’s sold and purchased multiple cars and motorcycles. I deleted this app the same day I downloaded it after discovering its glaring deficiencies and will likely never give them another shot with it. Just stick to the regular app folks..Version: 1.28.0
✓ GlitchingI installed this app and while easy to use as a buyer, it keeps not allowing me to get to the messages I have to chat with customers about a vehicle purchase. When I log into the eBay app it makes me use the motors app and doesn’t work. I have over 500 active listings and am well versed I using eBay and am not happy I can’t respond to users questions about purchasing a several thousand dollar vehicle. This app is now costing my business time and money..Version: 1.25.2
✓ YOU STILL HAVE A SCAMMER PROBLEM!!I STILL have scammers trying to send me messages on this app. WHY DONT YOU MAKE IT EASY TO REPORT SCAMMERS!!??? MAKE IT SO WE CAN JUST CLICK THEIR SCREEN NAME AND REPORT THEM!!??? WHY IN THE WORLD DONT YOU REQUIRE PEOPLE TO LIST A VALID CREDIT CARD TO BID!!!??? I should NOT have had to pay for my last listing because I needed to change my ad. And I couldn’t, BECAUSE TWO SCAMMERS BID ON THE CAR!!! They weren’t even real people. But. Because they made an ultra low bid, I couldn’t change the wording in my ad. I’m going to report this app and the screen names to the FBI’s cyber crime division. Then I’ll write an email to my congressman & senator to have them call EBay onto the carpet as to WHY you’re doing NOTHING to combat this..Version: 2.8.0
✓ What a jokeThis app has the potential to be a great tool for finding quality new and used vehicles but the developer has apparently decided to put next to zero effort in. This is extremely frustrating as the app looks and functions beautifully. Ebay needs to take their customers seriously and offer regulation, maintenance and customer service. Maybe then the outrageous price to submit a single post can be justified. Multiple posts of the same vehicles from different accounts. Unable to save searches for easy updates and new posts. No subscription service available for serious dealers or private traders? Zero customer support. Next to zero quality content due to inflated pricing. This is why facebook will make you obsolete..Version: 1.44.0
✓ Listing issues - NO ControlWas promoted to download the app following my attempt to list my car. Loved the interface and “quick” listing ability - loading videos etc but I have re-done my listing 3 times and it still doesn’t show up in the app. Doesn’t make sense. Like others reviewing, once completed and re-entering info my listing is still not visible. I only have 1 EBay account and am running the latest version of IOS - IPhone X MAX. Again, love the ease of use and listing features but it doesn’t seem to be operating correctly and I am not looking forward to being billed multiple times at $95ea...!.Version: 1.16.0
✓ TerribleDoes anyone actually test these apps and pc version before making them usable. I had to start the add in app only to lose it twice. Finally the pc version saved in the drafts so i could update. I literally had to use motors app, ipad and pc to create 1 car auction. Very frustrating! Now I get messages from interested buyers, some have to be answered in motor app and others can be answered normally thru messages on iPhone. My advice,, throw the motors app away. Also need more than 24 photos for cars.. i have no problem paying for that..Version: 2.68.0
✓ App is really glitchyThe main part of this app that needs a LOT of work is the pictures area, any type of pictures you add into anything is a bad experience. Updating the car on your garage, you can choose a photo and instead it’ll choose a different one. When you choose multiple photos, it gets one of them and makes them all duplicates. Same thing for posting cars, it made it a nightmare, adding a single photo at a time. Not to also include that it organizes the photos of posting a car as (exterior, interior and other) where it randomly puts a interior photo in my exterior section and it won’t let me change it. Needs a lot of work, not to also add the high prices to post a car. Extra 1: deleting a photo will sometimes delete 2 or more, needs a lot of work Extra 2: sometimes the photos you put come out blank, and you need to re add then again, making this process extremely annoying.Version: 2.33.0
✓ Some good potential, but misses so basic user functionalityNice interface, searching, and viewing listings, but a miss on usability with eBay. Favorites don’t sync with watched items, texting to sellers is not great in that on numerous occasions the seller doesn’t reply and I have to use the website to email. Saved searches don’t sync as well. It is like the App and the website are completely different owners and basic functions and not aligned.Version: 2.9.0
✓ AmericanOnly in the US.Version: 1.18.0
✓ AwfulI’m running the latest iOS on iPhone XS Max. The app doesn’t let me add a new listing, once I manage to get something listed trying to revise it is an infinite loop of hitting revise in the app then having an eBay web browser open within the app that says I must use the app for any revisions. Half the time any current items being sold don’t even appear in the app, and messages just don’t exist, meanwhile I get them via the old regular eBay app. I only have one account, so that’s not the issue. Listings cost $100 each and I have zero control over them after the initial post, I’ve spent and lost way too much money because of this nonsense..Version: 1.14.0
✓ It’s okayI mean I am holding it up to the standards of CarMax and EBay itself...and it’s not there. It loads a conglomeration of vehicles which may be fun to browse but if seriously shopping for a car you likely want to search before just seeing a bunch of listings. Second, and this is a big one, no way to save individual photos..the only way is to take a screenshot. When I view More Details to go to the HTML view on a listing and press and click Add To Photos the app just crashed. Another big con... no trim filtering! Say if I want to only look at AMG or M models, I have to wade through a ton of irrelevant listings. It doesn’t come across as a nice experience as CarsAndBids or BringATrailer, which allow for conversation between seller and buyers in a transparent manner. Pluses: - loads quickly - Listing Detail view is well laid out P.S if you are looking for a developer you should hire me! ;) Update: Developer response seems defensive and only addresses certain things so adjusting rating to 1 Star. But to answer: Browse is what I was looking for so my mistake there. But, no trim filtering is still a big con as mentioned. As well as not being able to save individual photos. The Community tab does not really make much sense. It should just be on the listing itself, like the sites I mentioned. Chat sounds beneficial, though I would think of that as a needed feature if buying something as expensive as a vehicle..Version: 1.34.0
✓ Piece of junk appFirst I try to revise an item that is SCHEDULED, eBay say I must use the EBAY MOTORS APP, once I go to the APP there is no option for finding the SCHEDULED listing, Which is no where to be found!!!! Lost in space. So I return to CHROME to make the listing active, and then go back to this stupid APP to revise the pictures...only to find out the picture CROP option does not even work. Maybe eBay should consider hiring people that actually list and sell cars on eBay motors helping and testing the designing these dumb APPS, instead of people who have not sold one item car in their life..Version: 1.60.0
✓ CrashHave to support previous comments about it needing to include a purely canadian car section - with the constant flux of the cdn $ vs the US$ there is an active economy back and forth across the border of US vehicles and Cdn vehicles and so a purely cdn vehicle option would not only be useful for those Canadians looking to purchase in Canada but also those in the US wanting to purchase a cdn vehicle (particularly cars from the 50s and 60s) to bring back to the USA.Version: 1.20.0
✓ Garbage.There is no integrity in the reviews or ratings of sellers on eBay. If you buy a vehicle from them and find the vehicles garbage and cancel the sale, you cannot leave negative feedback for the seller. You can’t trust anything from eBay. I spend over $1000 to fly to another state to buy a vehicle. It was not at all as described. I left negative feedback for the seller. All he had to do was cancel the transaction and my feedback was deleted. If you think your seller has good feedback- guess again. You have no idea how they really are. eBay was no help. They said I have not recently left enough positive reviews for them to leave the negative review for that seller. I rarely left negative reviews, however, if you don’t leave enough positive reviews (or no review) you don’t get to leave a negative one. It’s a joke..Version: 2.56.0
✓ The app is good… for buyersI have attempted to sell 2 cars on eBay motors. I sold my corvette twice on the app and neither time has the buyer even responded to me. The buyer has little to no consequences for bidding on your vehicle and not taking it. Furthermore everytime someone does not take the vehicle, you have to pay again to repost it. Even if the buyer never contacts you. It seems pretty good for the buyer, especially since you have zero obligation to actually buy the thing you bid on. I think Ebay does not want to require a down payment on vehicles because if you do not sell it you’re likely to repost, which makes them more money. It does get 2 stars though because the buyer usually has a good experience with Buyers protection.Version: 2.29.0
✓ Not able to change countrySeems only for USA customers and no way to change country even if you wanted to use it elsewhere!.Version: 1.6.0
✓ No Canadian supportWasted data downloading this only to find out I can’t even use it....Version: 1.27.0
✓ App needs work…..and lots of it!I enjoy eBay. I frequently purchase items from the eBay app. However, this motors app is not very reliable. It crashes very often. I often receive the “ooops….something went wrong on our end.” I have been trying for over a week to upload a video of an automobile I have for sell. There is no where on the app I have been able to find to do this. One would think eBay would be able to monitor their app and make repairs for as much as eBay charge for an ad! Seriously! 👎.Version: 1.63.1
✓ EBay motors reviewNeeds to be made global not just United States.Version: 1.16.1
✓ Only USADeleted immediately. Which is a shame. I would’ve really liked to browse this as often as FB, but unfortunately there’s no option to change the location..Version: 1.72.0
✓ Not enough filtersI find this version of eBay has less filters. I want a filter to choose what countries. The item I want is not available in USA but eBay hides many international items. To sort items by distance this app forces you to enable location services. This is just an information grab so they can sell your information. There is no reason for you to force me to share my location..Version: 2.44.0
✓ Clean App, But Needs Work...Biggest problem is its not a stand alone app and requires you to go back and forth between it and the eBay app. Would be much better it you could list and manage all aspects of your listing on the app. Biggest improvement I can think of would be to show the “views, bids and saves” numbers (critical information for buyers and sellers) front and center on every listing view. Zillow does this for real estate and its great! The pricing for eBay motors includes a Auto Check report as an “added value” but is worthless to classic car listings. While the new fixed price listing setup for non-dealers is not outrageous, I would prefer to have a minimal listing fee combined with a reasonable final value fee. It would result in more listings, but still generate revenue from every listing. I’ve had scammers with new (0 feedback) accounts contact me first on both of my most recent listings. EBay needs to get a handle on this if they want to maintain any lead on Craigslist and other platforms. As of now, there doesn’t appear to be a one-click method of reporting scammers..Version: 1.17.0
✓ Great but with problemsIts a great car buying app but the main problem is that you cannot change the location. At present it only shows vehicles and search results from the good old U.S.A fingers crossed that over the next few updates that this problem/issue is solved..Version: 1.8.0
✓ Stop the insanityIn general, the app is wonderful for searching and viewing ads. However, I believe the main purpose of the app is the ability to bid on vehicles. If so, then why in the world am I required to log in EVERY time I open the app! Every single time I open the app for a new session and try to save a favorite or bid on a vehicle, I have to sign into eBay AGAIN...even though I already signed in three times in the same day. And, to make it worse, nearly 50 percent of the time, “something went wrong” with the sign in. Connecting the app with our eBay account should be a ONE and DONE. Please fix this terrible user experience..Version: 1.25.0
✓ Only US?Need to be able to change location..Version: 1.13.1
✓ Can’t navigate pictures with my mouse anymore.I hate when you update a app and you LOSE features rather than gain new relevant ones. For example. I just updated my app and found out that I can no longer manipulate pictures within listings with my mouse. Thus causing me to use my finger to navigate the pictures now vs using my mouse. Terrible. Update in response to a developer response. I am using a Apple Magic Trackpad 2. I use it to navigate around the iPad. I found after the most recent update that support for scrolling through pictures for vehicles posted on the app are spotty at best. Most of the time it will not allow me to swipe, I have tried to click down on the trackpad and hold. That as well does not work. I wish there was a clear cut solution to this problem as while it’s not a huge deal to use my finger to navigate the pictures of the vehicle listings. I would prefer to use my mouse as my setup lends to the ergonomics gained from using a mouse with the IOS operating system..Version: 1.26.0
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