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Hertz Car Rental App User Positive Comments 2023
Hertz Car Rental app received 23 positive comments and reviews by users. Can you share your positive thoughts about hertz car rental?
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Hertz Car Rental for Positive User Reviews
✓ Love hertzAlways great service.Version: 4.6.3
✓ Delayed application of CDW code causes the reply box not to respond on new Hertz app. ThanksThanks.Version: 3.4.6
✓ App not workingApp does not work on iPhone 8 or my iPad 7. Keeps crashing after I enter date and time. Uninstall and reinstall several times but still no joy. As a result, I have been taking my business to Alamo..Version: 3.8.3
✓ Can’t even open the appNew app is constantly crashing. So frustrating to use..Version: 3.1.16
✓ Facile et fonctionnelTrès facile à utiliser Donne les bonnes informations Très content Michel de Montreal.Version: 4.33.1
✓ The App seems to workCouldn’t reserve through the browser interface (only country option in the drop down menu is China??). Only the app seems to work. Don’t know why?.Version: 4.32.0
✓ Been away from traveling. It seem very difficult to get my car booked. Also All my points are gone.As I have already stated above.Version: 4.19.0
✓ Kona Airport delivered my first terrible experience with Hertz in 20 years.I have rented with Hertz for over 20 years and have until Friday received consistently very good service. That streak was broken at the Kona Airport Hertz. First of all, my name and others were not on the board. So we all needed to go inside to the counter. The main reason I am a Gold Club member is so I don’t have to wait in such long lines. Turns out the reason was that the car wasn’t close to being ready. Which no one had the consideration to inform us. So waited along with several others similarly treated for 35 minutes with the others affected in the same way until the vehicle finally shows up. I am seriously rethinking my sole allegiance to Hertz. SteveV.Version: 3.5.5
✓ Good app but often crashesHate to get to the end of a reservation or modification and just see the “loading” message. I would expect more! Must go back and repeat the action, then it worked...!.Version: 3.4.6
✓ There is only one downsideI like Hertz... A LOT. They are hands down my favorite rental car company. The only con with Hertz is the extremely limited selection of “premium” class vehicles. The only car available in this class is the Chevy impala. The LT trim is not “premium” at all, the premier trim is cozy but the car itself is just not a good car. The transmission is horrible and I’ve had 3 different impalas rented from Hertz conk out on me at red lights in the past 8 months. Add more vehicles to this class and get rid of those impalas..Version: 4.2.0
✓ Good AppThis is a good app and good car rental services. My friends got us great cars and SUV many times. But as a canadian citizen, I can’t put on my ZIP codes cause it does only accept numbers. And unfortunately, Canada it’s like this: A0A 0A0. Thank tou for understanding and keep the good work.Version: 3.6.3
✓ Worst experience with reward usagesDon’t book a vehicle using reward points it doesn’t work. I booked a reservation with reward point using this app but end up paying the full rental charge and reward points was not applied. Hertz customer support was not able trace the problem. I would recommend to call hertz for reservation rather using this app.Version: 4.10.3
✓ Priest location is the bestI don’t know how much attention puts hertz as a company to this reviews but I tell you right now my company provide me a rental car every day of the year I been doing it for the past 2 years work with multiple companies Turo,enterprise,Sixt,Avis,budget, I have an account with all this company’s and meet managers and representatives by hundreds and this two guys WALTER , and BILL from priest location on Tempe Az, are the most professional,attentive and they have a WORLD CLASS SERVICES .. hertz you’ll be losing the best employees you have when these two get tired of you’re company so take care of them because as an experience market costumer there the best you have.Version: 4.10.0
✓ VacationExcellent mobile app, so easy to navigate.Version: 4.37.1
✓ Impeccable service & new appIl always lease to go and pick up my cars with Hertz. The level of service is always impeccable anywhere, with everyone. They are just kind and caring. Loving the new app experience. The update is refreshing and up to par with what’s best out there. 🙏🏼💜.Version: 4.36.0
✓ Best car rental companyHertz is a premium car rental coming that offers their services at an affordable rate. I always rent from Hertz. It’s reliable and efficient.Version: 4.9.0
✓ Be mindful…Overall good app (great features and ease of use…can add res to my wallet for faster processing if it’s needed) but one thing seems off with it. Had a res for a mid-size car booked at a good rate. Logged into the app to verify my res a week later and it asked if I wanted to upgrade to a large sedan for for a little over $4 (in a pop up)…thought why not for $4. It did not state per day or total, just do you want to upgrade for $4.xx. Yea…that was not the case. Looked at my new res and it was $160 more than the original. The $4.xx was def not the upgrade cost and something was a miss with the system somewhere (the math did not really add up). So, note to self…no longer trust the pop ups. Called cust service and they were not able to go back to my existing res. They had to cancel the whole thing and then rebook. On the plus side though, they gave me the full size for a few bucks less than the original. Happy with customer service, just wish I did not have to go all through that..Version: 4.32.0
✓ App is good but could improved.The location pages are black at the top. It looks more like a margin that a data entry field. Fools me every time.Version: 3.7.23
✓ GreatGood app, easy to make reservations and log in with faceid..Version: 4.42.1
✓ Cannot select same day return. Better app thoughWhen making a reservation, I can not select the same day as return, it simply doesn’t work. The app is still better than the previous one, miles apart.Version: 3.7.7
✓ Poor app constant problemsI have deleted this app in the past my husband and I spend thousands in rentals a year for business. Some times I get so angry trying to book I just get on the Enterprise app and book other times I call the store or 800 number sometimes I book they Priceline just due to the issues with the app. It’s sad as much money as this company makes it can’t have a good working, bug free, easy to book app. It has cost Hertz money and bookings from us and I prefer Hertz. Guess I will be deleting the app yet again!.Version: 4.0.1
✓ Counter intuitiveThe Apple phone app seems like it’s missing a couple of steps up front. There was no choice of one way or round trip. There was no way to select a vehicle. And the only thing you could select was the location. The problem is that if you’re looking for a particular kind of vehicle it would be better to just pick a city that may have multiple locations and let it find the vehicle and tell you where it is. I got so frustrated trying to use the app which used to be better that I had to call and make my reservation by phone.Version: 4.1.3
✓ Do not bother with this app!Save yourself the trouble. Another couple of years go by and this app still doesn’t work. - More often than not, it won’t let you log in. I frequently see the error that we’re having a problem with our service or something similar. - Once in the App, it NEVER lets you pull up an existing reservation to view, modify or cancel. - Type of device, age of device, iOS version…makes no difference. - I keep coming back to give the App another try because years ago it worked quite well, but I always end up being forced to go to the Hertz website to complete anything..Version: 4.12.1
😕 Hertz Car Rental Negative Reviews
