- 91.1LEGITIMACY SCORE
- 91.6SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Weverse App Complaints & User Negative Comments 2024
Weverse app received 132 complaints, negative comments and reviews by users. Have you ever had a bad experience using Weverse? Can you share your negative thoughts about weverse?
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Weverse for Negative User Reviews
✓ Reporting accountsI adore this app but it’s way too easy to report other accounts. my acc was reported by homophobes because i made a post for pride month. like c’mon now. :/.Version: 1.6.0
✓ Terrible customer service and tech-supportAbout a month ago, my Weverse app stopped, allowing me to view ALL my paid content. I had to contact their support several times before I could get a reply that said they would actually look into it. Once they did, they made me jump through several hoops, and answer several questions regarding my issue, which you would think would mean they would look into it. I gave them all the information they needed, and they replied that they would look into it and get back to me in a few days. I didn’t hear from them for over two weeks, so I followed up with them. Their solution? Try to find another device to watch the content on. So now I’m out all the money I spent on this paid content and I can’t even watch any of it anymore because they can’t be bothered to actually look into my issue..Version: 2.4.0
✓ New updateThe new date with vlive and weverse merging sucks. we cant even have dark mode, we cant have cheer notifications and we have to press a button like 10 times until it works. also the whole layout is badly done.Version: 2.0.0
✓ Not updatingFor some reason, my weverse hasn’t updated since October. Many ARMYs have said BTS have posted but I cant see anything..Version: 1.4.8
✓ Adding too much western artistsOkay I liked it when bts was in weverse only and not a few artists, but now they’re adding everyone they can (to get money or?) why lil huddy? that man is a tiktoker and do you expect us to go well on him? he doesn’t deserve it lol , just that ty, also stan txt.Version: 1.6.4
✓ Not worth the download AT ALLWeverse is not inclusive of all fan base it doesn’t understand that there are people in there that don’t just want to post BTS stuff they want to post positive memes and scenery to lift peoples spirits. They ban your profile if you do this instead of giving you a warning and telling you not to do these things but yet they allow other fans to abuse other fans about their races and I was abused about my braids in my hair and love for BTS. A lot of the fan base and army are crazy but yet they allow them to continue to do these things most of the people on there are underage and very immature and crazed fans and they allow it but won’t allow positive memes and scenery that could uplift someone that really needs it. I wouldn’t bother downloading the app you don’t even get included because everyone speaks in Korean and if you aren’t Korean you won’t understand..Version: 2.0.9
✓ Please lower the shipping fee 😭Everything’s fine, the packages arrived always on time there are just time that the packages are damaged. ALSO THE SHIPPING FEES ARE INSANE 😭😭 shipping fee is more expensive than the product itself.Version: 1.6.7
✓ GroupsI noticed that stray kids, ateez and a lot more groups were excluded from this app, i would really appreciate it if you would add them back in.Version: 2.5.2
✓ Why you gotta Do thatRecently I decided to redownload weverse, but it kept telling me to update, I have a older version of the iPad so that may be it, I think weverse should be compatible for all devices not just the 14.0 versions. If you do something about it, you will be praised. Thanks!.Version: 2.4.0
✓ Some functionality allows for harmWeverse is definitely great to stay in contact with your favorite artists, however their report function can be used to harm minorities on the app. I was reported on multiple instances for mentioning LGBTQ, for encouraging acceptance and tolerance from the community who was hostile on one Weverse, and my accounts across all artists’ Weverse I’ve joined was locked. It’s been a week and my account has not been back online. I seldom post and only reply to artists, however Weverse customer support did not attempt to help me regain my account back despite deleting the reported post, only sent a list of reasons why my account was disabled that had nothing to do with me being LGBTQ despite it being 100% evident that I am the victim of bigotry as my only recent post was calling for the community to stop the hatred on LGBTQ members’ posts..Version: 2.3.1
✓ ErrorI’ve gotten a new phone and I have been trying to download Weverse but apparently there’s a “temporary” error and I can’t access the app..Version: 2.12.0
✓ No moderation on posts and commentsPls add some moderators for weverse lives so there is safe space for both artists and fans without having to deal with spam and insensitive questions..Version: 2.10.3
✓ New Update is AWFULThis app used to be leaps and bounds better than Its counterpart(Universe). I can’t say that anymore. The new update is riddled with bugs from the start. I’m seeing stories from months ago, and new artist stories load 50% of the time. Other times it’s just a black screen. You are flooded with unwanted content(Weverse highlights and ads) on the main feed and the responsiveness is not great. The app used to be simple, sleekly designed, fast and easy to use. Now it’s just a mess. Being it’s so early into the new update I hope most of it is addressed but as of now it’s a steps down from the original release..Version: 2.0.0
✓ More Community + Harder To AccessThough the app is good, I’d really appreciate it being harder to access it. Maybe have a quiz before being able to access a specific artist's weverse? The way that it is now makes it much too easy for people who want to spread misinformation and hate to access it. I’d also like more opinions to talk with fellow ARMY. Like being able to follow each other and having a home page made up of those I follow. The home page as it is now is so chaotic, I hardly talk with anyone. I love the community aspect of ARMY, and I feel like I’m missing this on this app. As I said before, the app is good, but I think with these adjustments, it can be great!.Version: 1.5.8
✓ CommentsApp is good and useful but please ban comments when there are live concerts. Sometimes it the only way people can see their fav groups..Version: 2.2.1
✓ TranslationIt is rather uncomfortable that no translation is available on W- Lives in comparison to VLive. I do understand that the translation might be inaccurate but at least some english words could allow viewers to get a grasp of the context..Version: 2.0.2
✓ Very glitchyGlitches all the time. And subs are way too small. Have to go the the website to watch properly. Also it would be great if you could chrome cast.Version: 1.4.5
✓ Why?You shut down this app and are making me use Weverse which, doesn’t have a bunch of k-pop idols or groups. Now, I won’t be able to see so many of my favourite K-pop idols’ posts..Version: 2.5.1
✓ Needs moderationPeople can post anything. There should be a limit to how much someone can post in 24 hours. That would be a very good idea. It’s supposed to be a safe place but people can still post inappropriate things, threats, gore, whatever. Sometimes reporting is not enough is serious investigation or banning needs to be done. Maybe don’t allow certain words. Protect the artists. There is a 16+ age limit but people lie and clearly their are kids on there that have no common sense or brain cells spamming and saying weird things. Also let me change my account email. I wasted money cus I had to use a new email, but had to make a whole new account instead of keeping the same account and just changing the email. Besides that I think it’s fine. It shouldn’t be like any other regular social media. It should remain more anonymous and regulated…It needs an algorithm for removing posts. And implementing something like followers is unnecessary..Version: 1.6.7
✓ Where is the membership contentCan not access any of BTS membership only photos. Where have they gone?????.Version: 2.0.9
✓ Live video does not have captionsPlease add captions for live videos replay. Most subscribers does not speak korean language..Version: 2.10.3
✓ Ateez whenYou decided to add a white boy from tiktok into weverse while we could’ve gotten nct ateez twice or itzy. please rethink your choices and take that musty crusty white tiktok boy away thank you !! <3..Version: 1.6.4
✓ Laggy + no sub optionI’m an I-army and honestly I’m so sad that BTS have started doing lives on Weverse instead of vlive as the overall quality is much worse. For a start, it is extremely laggy, I was watching Jungkook’s live today and couldn’t comment because the comments wouldn’t load and he also had to end and restart the live because it crashed. Second, there is no option for subtitles to be added to lives, so international fans of all groups cant understand what the idols are saying. Please sort out your app or we will all boycott it and go back to vlive(I’m kidding that’s probably impossible) but it would be very much appreciated if you could sort out these problems. Other armys/other groups’/idols’ fans please review so we can improve the app for everyone, it’s such a nuisance honestly..Version: 2.0.7
✓ Just two little things🤏When I first opened Weverse, everything was fine. But after I deleted it for a few days, it started doing weird things. It won’t send me notifications when someone comments on my posts or when I’m talking to someone through the comments. And lastly,now,(after I re-installed it)when I’m trying to make a post, I press the images button to put a picture in the post, but when I do, it just freezes the whole app up and I can’t do anything until I close out and open it up again. I hope you can fix this, Thank you!😊 P.S- I will give you five stars if you fix this and I would’ve given you five if this wasn’t happening.Version: 1.6.9
✓ BuffersIt’s seriously laggy on BTS lives! … also please start adding subtitles to the lives for international users 🥺 Also worth noting that Hobi’s Lollapalooza was bugged with issues and he was the main event 😔 please fix before Busan concert!!!!.Version: 2.0.7
✓ TriggeredHonestly in the beginning I was super happy. Only BTS. They slowly began to add more artists and it was all good until they started adding western artists. This app was supposed to be for kpop idols to connect with their fans. I feel like bighit will do anything for money these days. Smh. Bighit = snakes..Version: 1.4.9
✓ Add jyp groupsAdd stray kids, nmixx, vcha, twice, and itzy.Version: 2.13.1
✓ Bug problemI am an army and im in LOVE with bts so when i heard this app i wanted to get it but the problem is once i download it i log in and stuff like but then i just kicks me off the app. Its not my wifi because it fine and ive triend uninstalling and reinstalling the app but it still kicks me off it. deleted the app because it was no use now im sad i cant use it 😒.Version: 1.6.6
✓ CaptionsThe app needs the subtitles asap, at least from korean into english.Version: 2.6.6
✓ Cool app👍I think it’s an amazing app to connect with your favourite idols. But every time I want to translate something a Korean phrase to an English one, it makes no sense. If that’s solved the app is perfect 😁.Version: 2.0.0
✓ Cannot watch on smart TVImpossible to watch videos on smart tv. No chromecast. No mirroring working. No integrated feature in the app.This needs fixing, we are 2020, past the era of watching videos on small PC screens here....Version: 1.4.3
✓ If ur gonna to push notifications to all fan base, what’s the point of subscription scheme?I deleted the app during the notification error and I’m giving it a second chance. I will and know how to manage my subscriptions. Dont u dare to force push notifications again..Version: 1.6.3
✓ Latest updateThe app is great, but the only issue that I have is the latest update. I have an iPhone 6, which is too old to have the iOS 14 update and I don’t have enough money to buy one that does. And now that this update has come in, I can’t access anything on the app. Would it be possible to create a solution that works around this?.Version: 2.0.0
✓ Honest opinion about weverseWeverse used to be such a nice app I only downloaded it so I could be up to date on BTS’s posts and lives but now it’s a horrible place to be It’s full of negativity, fans being rude to each other, fans saying negative things about their favourite artist, fans commenting weird things on the artists lives and whatever else happens on there plus sharing dodgy groupchat links I had to end up deleted my account on there because it’s such a toxic place to be There should be at least an age restriction on there or make it 18+ so it isn’t so full of negativity I’m glad there’s a block button but it doesn’t really help if you block someone because they can always make another account and they can still respond to you (happened to me) and there isn’t enough options to report an account on weverse either There so many people who aren’t even fans or fans who don’t respect an artists privacy Improvements are needed for this app for both fan to artist interaction but also fan to fan interaction.Version: 2.8.1
✓ No English subsThis is supposed to be a global platform but blackpink lives aren’t being given English subs like Vlives used to get. It’s very unfair that only a few fans will be able to understand and benefit from weverse lives while the rest of us can’t benefit because a BASIC FEATURE such as English subs is not being added to the lives of weverse.Version: 2.5.2
✓ LIL HUDDY 🤬Whyyyyy 😐 Why is that white horse on Weverse?! Weverse was amazing with all the K-POP groups, but when you started adding tiktokers... uh BYE- Whats next Lil Huddy photo cards!? Damn that’s gonna be hella annoying🙄 Can you like get him out 🙏🏻 STAN TXT, ENHYPEN AND BTS!!! THEY ARE NOT “OVERRATED”.Version: 1.6.4
✓ 😕Why is it glitching.Version: 1.6.6
✓ Major Spam IssuesI’m only giving it one star because I like BTS and some of the other acts on the platform. However, the spam — particularly on the BTS side of the platform — is out of control. Almost every post is either a phishing link or people posting about creepy BTS themed Telegram chat rooms that are for “girls only.” Unfortunately, these spammers found loop holes so that they can continually spam the site without any repercussions. I’ve reached out to WeVerse several times about this issue and all they told me is to report the spam posts. There are two problems with that: 1) The spam is out on control. There are thousands and thousands of spam posts. It could take me a day to report it and that still wouldn’t be enough time report them all. 2) The other issue is that WeVerse actually limits how many times you can report on the platform. Sometimes I can’t submit a post twice in a row. I have to wait a few minutes before I can report the spam posts. It’s a completely illogical system. How am I not allowed to report a post twice in a row but you have spam accounts posting at least 10 times in a row? I want to like WeVerse a lot, but they have a lot of fixing to do on that platform. It’s becoming extremely frustrating that nothing has been done to address this problem..Version: 2.12.0
✓ NEED SOOOO MUCH MORE IMPROVEMENT!To make the move from FanCafe to weverse was an extreme downgrade. 1. The app/website is not made to handle high traffic. As soon as one of the members post, everybody opens the app and translations don’t even become available because everyone is using it. It also often crashes out of nowhere and autocorrect is not allowed... consequently, I make a lot of typos. This is probably a personal problem but it’s still bothersome. 2. (The most important) There is no form to protect the artist. Everyone has access to it and can post pretty much anything. Moderation of posts non-existent. I think it would be smart to implement a level up mechanism like in FanCafe where only a few can be approved to post at all. I honestly don’t care if I can no longer post as long as the artists are not constantly being harassed, defamed, and bossed around to their face by teenagers who think they owe them something... when in reality they probably don’t even purchase any merchandise and claim have been in the fandom for 10 years when they don’t even know the full names of the artists. They probably call them oppas too. 3. You can only report a small amount of posts before your own account gets temporality suspended, and it’s quite unfortunate because the app is full of idiots. Oh! But they allow to post spam! Ironic. I swear Amino has more control over its users than Weverse. 4. Costumer service does not exist. At least not the shop..Version: 1.4.3
✓ CAPTIONSPlease add captions I want to understand their saying.Version: 2.11.1
✓ LilhuddyIm mad on lilhuddy being added to this app ✋.Version: 1.6.4
✓ Weverse needs to get their act togetherI really like Weverse as a fan-artist platform but wow does it have so many issues, and so many more since they had the big update. But the BIGGEST issue is that right now they are allowing their artists to go live on the platform but those lives are not being subbed for international fans. Prior, bts and other groups would go live on VLIVE and after a day or two the live would have translated subs for users. So far none of the artists I enjoy have had theirs lives subbed. What is the issue here? This is a slap in the face. If the live feature was not ready to do, why did you roll it out? Right now, it should be disabled and the artists should use the vlive platform. I cannot believe you are allowing this to continue with our any communication to the users on what the problem is. Fix it!.Version: 2.0.7
✓ CANNOT POST PICTURES!The only thing that doesn’t work for me is unable to post pictures! It keeps saying invalid access. I have sent enquiries to customer support and received no response yet. I am using iOS 14.0.1. Please fix the issues..Version: 1.4.7
✓ Just badThis app needs to put in banned words or something, just about anyone can post a death threat towards an idol or send a nasty comment towards another person on the app.Version: 1.6.9
✓ American ruin thingsI don’t get why American people are on here like i thought it was for Kpop and that only but i’m very confused with the three American groups/soloist like i really thought it was made for Kpop but when i seen gracie i got mad and confused cause like she can tweet or instagram cause she owns that but not bts or any other groups cause there mangers own that so this is the only time we get time with our groups but then your kinda ruining it with brining Americans in like always like it’s always getting ruined with American like can’t Kpop have there own thing for once, and you still haven’t brought TWICE on here yet so like hurry up.Version: 1.5.4
✓ Many work still neededIwish that we could post our own headers then it would be perfect. I also wish if we could edit our posts as well as private some posts since now everyone can see my older posts which i do not want people to see but i also dont want to delete. If they also have a live option where bts could go live here instead of VLIVE. Then we could stop using that app once and for all. And most importantly, why don’t we still have a reply option??? There has been so many times where I wanted to reply to someone commenting on my post but I couldn’t. Please work on getting all these features then I could give a higher rating..Version: 1.4.4
✓ V live was betterCan we pls bring V live back 😭😭.Version: 2.5.1
✓ Lil huddyThey added lil huddy.Version: 1.6.6
✓ Can’t Use AppI downloaded this app maybe 3 days ago made an account and it was working just fine. I had the app crash once and it kicked me out of the app and I’m usually fine with a bug like that as long as I can use the app. But as I said I got the app 3 days ago and now I can’t even use the app, it just kicks me out immediately. I downloaded the app again to see if that would fix the problem and restarted my phone but none of that fixed the problem. Please fix this app soon so I can use it again. I guess I’ll try to use the official website instead. Hopefully the website works..Version: 1.6.6
✓ No translations on livesI am absolutely upset with the new weverse. I now hate this app. I’m used to BTS going live on VLive and then translations come a little later once the video has been uploaded for replay. Now the members are starting to go live on weverse and we don’t get any translations once the live is uploaded for replay. It’s like international fans don’t even matter anymore. I am furious because what’s the point of using an app and watching lives without translations? Also when there is a post on moments, you don’t get any translations there either. I can’t even connect with my favorite artist. Isn’t that the whole point of this app? The developers really just failed at their goal.🙄 I truly like the previous version better. The app functioned just fine and translations were always there. They weren’t always accurate, but they were there. I am so frustrated and upset..Version: 2.0.2
✓ TranslationsI enjoy weverse for all the celebrity contents and interactions, but it is disappointing that the live feature does not allow translations. Many fans are willing to translate the live videos, so it would be great to include this feature..Version: 2.0.7
✓ So buggy on ipad ;((Better fix it b4 vlive merge.Version: 1.5.4
✓ It was so good but...I love Weverse, it’s a pretty friendly place to interact and see updates on idols, though this recent update, you need to add and it won’t let me add the updates so I can’t use the app, I’m really disappointed and hope it gets fixed 💔:(.Version: 2.0.2
✓ NEEDS A LOT OF IMPROVEMENT1. Artists who use your platform for live videos have TONS of international fans. There are videos from months ago that still do not have subtitles. Some artists have moved from very capable platforms streaming live videos that do not crash, do not lag and have subtitles up a couple days after the live ends. THIS NEEDS TO BE FIXED AS SOON AS POSSIBLE. 2. Your platform lags tremendously and crashes too many times acceptable. During live videos, for viewers and the person live, weverse will crash. This is both aggravating and uncalled for from a platform that is supposed to enhance artist-to-fan communication and multimedia content. 3. Also, as soon as an artists makes a posts, uploads a moment, or comments on a post, every fan opening the app is dealing with slow loading response, mistranslations and error messages. Please for the love of god, FIX THIS..Version: 2.0.7
✓ DisgustingI'm sorry if this is a bit much but please remove lil huddy from the app. A ton of kpop fans especially army moas and engene are furious with this and have asked for him to be removed yet you continue to ignore. He uses BTS for clout and has called TXT "overrated prettyboys" he is also racist and just gross in general. if taylor swift and justin bieber being real musicians didnt join weverse, how the hell did he? i also don't understand how he calls TXT overrated when he got clout for lip syncing like... sit down. 👹.Version: 1.6.4
✓ NEW WEVERSE UPDATE FEEDBACKWeverse was great until they removed the option to save moments without the words and also when saving a photo, it turns into a 10 second video. I hope you bring these previous features back into weverse please !! ALSO, please add translation to lives !!.Version: 2.0.4
✓ This is Dumb.The app would’ve been good, but it’s not since apparently we’re just adding random racist problematic white people who talk crap about other celebrities, and I know for a fact that Weverse knows he’s racist and problematic, but still decide to add him to the app, but act like they don’t know who other k-pop artists are. Y’all probably doing this for clout and money like the money hungry people you are and I don’t know if y’all got hacked or something..but y’all need to make up something and take him off the app.. If you don’t understand let me explain. TikTokers don’t need to be on every platform there is. Just bc he makes music doesn’t mean people want to listen to that crap.I’m deleting this app. Y’all don’t even have that many k-pop groups on here but can add a TikToker- If one of the groups on this app that I Stan post on here..It don’t matter bc I’ll probably get that same post somewhere else. And unlike this app V Live doesn’t add random TikTokers so that app is valid and has my full respect. But if they do happen to add a TikToker then I’ll be damned I’m deleting that app too and I’ll get the post some where else. Until I find out we don’t have random problematic TikTokers on this app then sure I’ll consider downloading it but looking at this app disgusts me..Version: 1.6.4
✓ New Update Created New Problems:(Ever since the last big update where Weverse’s layout changed and the LIVE feature was added, the app has been more complicated to navigate. I’ve noticed that multiple users have trouble keeping track of artists’ comments for example. Personally, notifications of artists’ comments will appear in my notification center but once I click to view one, the rest of the notifications disappear which didn’t used to happen. Another part of the update that is unfortunate is that subtitles are not available for Weverse lives. A lot of fans are unable to fully enjoy lives due to not having subtitles available in any languages. Before Weverse added this live feature, vlive had subtitles available about a day later so it’s a bit frustrating to experience this now:(.Version: 2.0.9
✓ No subtitles for liveAs the new update occurred for artists to have their lives on weverse, trying to watch any of the replays of the live does not have any subtitles, lives from even a month ago still have no subs..Version: 2.0.7
✓ The update is a painBasically it was all fine before the update and now after the update it won’t even work like iOS 14.0 won’t come onto my iPad and I can’t go on to weverse anymore.i hope weverse founder fixes this ..Version: 1.6.9
✓ LAGGING every time when I tried to join my favourite artist live!!!!!!! So disappointed!!! 😑EVERY TIME WHEN THE BOY.Version: 2.12.2
✓ No Subtitles on LivesWeverse replaced VLIVE but unlike VLIVE, it doesn’t have a translation service and each group is responsible. This is very poor service for a platform that claims to be global..Version: 2.6.6
✓ Some stuffIt’s a small review but I just would like to know why the discover button doesn’t work for me, I’ve pressed join now but it wouldn’t let me and it would say my account doesn’t work so I’m not too sure what I should do, when I do press join now it just takes me back to the home page :/.Version: 1.4.1
✓ RacismThis app enables racism and ignores all the complaints regarding the racist posts made in it, it reports harmless posts but allows racist posts to be made easily and freely and does not remove those horribly racist and official posts even after hours and days! really disappointing especially since the app "claims" to be a "safe space" for fans but so far it doesn't look like it..Version: 1.6.1
✓ They doesn’t have intention of protecting the people who should be protectedOn this app, it has been posted pornography, explicit descriptions of sexual behavior, provocative descriptions of murder and physical damage, and mental abuse for months, but the app's reporting system is poor and doesn’t able to properly block them. The situation in which the app cannot resolve user complaints about offensive content continues to cause unbearable pain to ordinary users, and the damage is severe. Posts that correspond to sexual abuse of minors are continuously and repeatedly being posted, causing users, especially children and underage users, to suffer from difficulties to recover. In addition, the app manager only sends a macro reply that even if the app manager is requested a deletion of inappropriate posts by 1:1 inquiry, the response is very late and deceive us as if the inappropriate posts were deleted even though they were not fully deleted. This means that the app administrator is not monitoring or deleting any inappropriate posts. The app should have the appropriate system to block the malicious user’s unreasonable behaviors and properly deal with users’ just reports upon the offensive posts..Version: 1.6.9
✓ Great appIt’s a great app to be able to meet with your fav celebs and other people who like them too but when there is a live and everyone decides to comment it lags the app so can’t watch it. People don’t have respect for those who want to watch the lives all because the comments are on so everyone comments as much as they can.Version: 2.2.1
✓ BugsThe idea of the app is to be able to provide us with the ability to connect with our favourite artists, however i believe that there should be more security to enter each groups weverse. There is an absurd amount of spammers and random people just entering any group weverse and spamming useless words or emojis therefore taking away the opportunity for actual fans to be posting to their artists. I also am quite worried about the future of this app in regards to bts' fame. To my knowledge this app began as a bighit artist hub however upon the addition of other groups etc it is very hard to manage when things are happening at the same time due to the sheer amount of how many bts fans there are, at the current time this app simply cannot handle how many fans attempt to use this app at one given time, for example: when there is a bts member live and an artist from a different weverse posts at the same time there are always errors making it impossible to get onto the app due to the amount of traffic. If a live function is to be introduced then i believe there should also be an option for subtitles as weverse is marketed as towards international fans. there is currently no sign of weverse implementing subtitles and there is also no option to add in fan created subtitles making it very hard to access certain content. definitely due lots of fixes before it even should have been put on the market.Version: 2.2.1
✓ Poorly Moderated, Racist UsersNot only is this app poorly moderated, but the amount of reports I’ve done to the racist users who have said things to me as a black person on that app so far. For speaking up about black issues that related to our fandom. I was berated and mass reported by users who were very anti-black. I have seen two graphic pictures of a black man being hung. I have seen users saying multiple racial slurs to me and other members in the black community. I had to create three acounts as they reported me for calling other fans out on their ignorance. It has caused me so much distress. This app is supposed to be a safe space for everyone but if this cannot be a safe place for black people, what is the point? If I could rate this app zero stars I would. The moderators do nothing. They just delete posts speaking up about racist situations from the fans by black people and keep it moving. The poor moderation and distress I’ve been going through due to this app is unbelievable. Do better..Version: 1.6.1
✓ International fans!This weverse update has been a failure! There’s so many issues BUT the biggest one is SUBTITLES! Do y’all not understand that y’all have so many fans around the world! Shouldn’t y’all be catering to the ppl who support y’all. This is ridiculous. There should be translations for EVERYONE! English, Spanish, French, German, you name it! Stop leaving us behind on stuff because y’all can’t seem to grasp the fact we wanna know what’s being said! We spend just as much on supporting these groups as anyone else. Also the app is LAGGING too much! When you try and click to see a comment or a post from the artist it doesn’t pop up and it will seem to look as if they deleted it. When in fact you click on it from the notifications and it shows it. Why even launch an app with so many issues. Not to mention that it looks so unorganized. I can’t seem to concentrate on one thing. Maybe hybe should have stuck to having hybe artist and not ventured out to trying to monopolize the whole thing. There’s probably so many ppl on the app at once it crashes. ALL WE WANT IS TO GET THE ISSUES FIXED! Stop leaving INTERNATIONAL FANS IN THE DUST!.Version: 2.0.5
✓ WhyWhy is little hoodie here now?.Version: 1.6.4
✓ Weverse adding lil huddyWhen i first got into kpop, weverse helped me learn and communicate to groups and fans like me. it helped me explore more of their content. however when announcing that lil huddy would be joining my respect for weverse had vanished. first of all he has a very dark past and had offended communities and individuals by saying the n word and received huge backlash for it and still is. ofc many would continue to hate on him on this app. in my opinion i just think that there r more deserving kpop soloists and groups to have a weverse account to communicate w their fanbase.Version: 1.6.4
✓ Change it back to normal I can’t even download just because I don’t have a new phone (not fair)👎🏻👎🏻.Version: 2.0.0
✓ PLEASE help me 🙏🏼I’m on an older device and it asks me to update when although my updates section doesn’t show weverse to be updated, but when i go on the app and it asks me to update i click ‘ok’ and it brings me to the app store where i update and i click the button and it asks me to download older version, when i do it asks me over and over again and i keep clicking it doesn’t end up working though and i wanna use the app so can u please help if there wasn’t this issue my review would’ve been 5/5 stars but this issue i haven’t been able to fix myself so i decided to write a review, so i’m hoping you can help !!.Version: 2.2.1
✓ Money greedy pigsAll of these new updates yall are adding to this platform is only gonna cause your own downfall. What do you mean that fans will have to start paying if they wanna have live translations during lives? We gotta pay to comprehend what our idols are saying in real time? The bare minimum? Scums of the earth, free bts from y’all ...Version: 2.8.5
✓ Still waiting on my confirmation email to be able to use the appRegistered on the app but still waiting in limbo for the confirmation email to access it. It has been ages not and no email confirmation- nothing in the junk folder either..Version: 2.2.1
✓ SUBTITLES EVERY LIVEI do love these app but the only inconvenient about this or need to be improve is the subtitles because not not being able to understand what they’re seeing is so sad because you want to watch their live but you cannot understand them. Please put subtitles Weverse..Version: 2.7.5
✓ The “upgrade” made it worse!I use Weverse as one of my main ways to stay connected with BTS. The supposed upgrade and the moving of artists’ live streams has been a nightmare. The lives crash and/or lag all the time. Plus international ARMY have been accustomed to lives being subtitled quickly on Vlive, but Weverse has supplied NO subtitles since the transition from Vlive. Volunteer ARMY translators have been scrambling to interpret the lives. This isn’t acceptable! I am trying to learn Korean, but until I master it I am relying on translations/subtitles to maintain a sense of connection with the artists. Previously I was able to download non-membership photos that were posted but now I can’t. Also, when I try to view the digital content I purchased, the app crashes repeatedly. Weverse should correct these problems as soon as possible..Version: 2.0.7
✓ Still no option to change emailWas really hoping that the new update would include the ability to change our emails if the need arises, but disappointingly enough, that’s still not an option. It’s just really unfair to your userbase that we still can’t change our account emails. Purchases aren’t transferable, and it’s honestly a load of bull that people don’t have the option to change their emails, especially if they need to change that information for their own safety. That can be a lot of money lost due to losing access to previously purchased content. Having had to make a new account for the aforementioned safety reason before, it’s made me not want to buy any digital content because I could just end up losing access to it if I have to make another account, and I’m sure there are others who have similar experiences and feelings regarding this. Plenty of other websites allow for their users to change their account emails. I don’t see why Weverse can’t do the same..Version: 2.0.2
✓ Did I miss something or did y'all screw up?I wanted to give this app a try after hearing vlive merged with it, and y'know, like any other K-pop stan, I'd want to grow closer with my favorite groups, but the problem I have with it wasn't anything in the app, cause I couldn't even get in. I put in my email, made a password and user, but when it came to the terms and conditions, I skimmed through them and clicked I agree with terms and conditions, it wouldn't give me anything else, nothing sent too my email, no button to move on, there was only an X in the corner that would just take me back to the screen to make an account. I don't know if there was something I was missing or this was just a screw up on the app designers part. I don't know what other people are saying about the actual app so I can't back that up, because I couldn't even sign up..Version: 2.12.0
✓ New update=👎🏽The old version of weverse in my opinion looked better in general but this new update is not it. The layout is confusing and when i try to translate a moment the translation is small and hard to read. Please bring back the old version Weverse!.Version: 2.0.1
✓ No SubtitlesI thought that the lack of subtitles would be a temporary thing but only old videos which used to be on Vlive have subtitles available. It is very inconvenient for those who do not understand. It’s been months..Version: 2.5.1
✓ Deleting member post without any reason is not the best way to build user trustI’ve been using Weverse for over a year. It’s been overall good and it’s been advertised as a platform for open communications between fans and artists. However, what happened today is not acceptable. One fan’s post was deleted without any reason, and more importantly, it has an artist’s comment. Enhypen was just debuted on 11/30 and member Heeseung commented on a fan post on 12/1 afternoon, but by the evening, the original post was taken down for no reason (unsure if it’s a system glitch or user report.) The original post does not violate any rules based on what I saw, and it hurt the feelings of fans and artists a lot. Now the original poster’s account gets taken down as well. I don’t think randomly deleting user post without any reason is the best way to build trust. 2 asks: 1) Recover the post and original poster’s account 2) Build functions to appeal for any post deletion / account deletion Thank you! As Big Hit embarks on the platform play as a core strategy, it’s critical to build trust with the users. I really hoped that you could have done better and I’m very disappointed. Best, Yuki.Version: 1.4.9
✓ GlitchyLivestreams are awful quality and so glitchy and people keep getting kicked off of the app when watching live streams. This kept happening to me while hobipalooza was on and it was so sad because I kept missing parts. Please fix this weverse.Version: 2.0.2
✓ We need subtitles!The recent changes are not user friendly for International fans. While many of us are learning to speak Korean, we cannot yet speak nor understand and rely on subtitles to connect with our favorite artist. Additionally, the Lives crash multiple times during a Live. Lastly, there needs to be a moderator of some sort! There are many underage users (10+ years old) who lack the maturity necessary to posts respectful comments for the artist. There are multiple instances where users spam the comment sections with inappropriate comments. Weverse, you need to fix a lot of issues that are being reported (especially underage posters), but nothing is being done about the reports that have been sent to you. I would love to rate this higher but it is not user friendly, especially for international fans..Version: 2.0.7
✓ Let older ios download this appPlease let older ios download this app because i been wanting to download but my phone is too old please fix this.Version: 1.4.9
✓ Weverse is an OKI would be lying if I said weverse was a bad app of course there are different experiences when it comes to apps my personal experience with this app is ok sometimes it is a little bit wonky but most of the time it works I will say two thing that have been happening to me lately one is that weverse is running a bit slower now two the app is not sending me anymore notifications like when a live start or someone posted something like I get nothing before I use to have hundreds of notifications now I get zero for example enhypen had a live recently I got nothing to inform me about it so that annoying😤but another than that weverse is an OK app.Version: 2.5.6
✓ No subtitles for international fans, buggyI miss vlive! vlives always had subtitles added after live broadcasts but for some reason this "global fan community" does not; also, live broadcasts are buggy and keep crashing, as well as comments freezing. please fix these issues asap!.Version: 2.0.7
✓ SubtitlesWe have been begging for months to provide us subtitles. For some of us this is the only way to see our artist. Absolutely useless. The app also lags and crashes? What was the point of this? Bring back VLive!.Version: 2.4.0
✓ I would acc rate it no stars if i couldDespite all the fun and games, the people controlling this app are so toxic and racist. They literally silence advocates and people who bring awareness to social issues. ITS MAD, how they allow racists to upload senseless and vile posts. Im absolutely livid by the coldness and lack of consideration they shown to those who may have been potentially effected (negatively) by cyber bullying. ITS TIME REDEEM YOURSELVES AND DO F****** BETTER. Im sure you would take action if it were one of your loved ones. SO TREAT THE APP USERS THE SAME ASWELL because at the end of the day we are all members of one body!.Version: 1.6.1
✓ The feed room needs to be confiscated for as long as necessaryGenuinely the most disgusting and ugly hearted comments filled with hate and prejudice. I have seen gore images posted there, even some of black people being lynched. The entire chat room for enhypen needs to be confiscated, it will give less of an opportunity for fans to spread hate towards black people in the fanbase. There’s apps like Twitter and Instagram that can fully keep fans updated any projects going on. Or Weverse should get rid of the feed option, so fans can still use the app without spreading harmful messages towards others. Weverse doesn’t have to do this for long if they don’t want to, just a few days or weeks until fans learn fo resolve their own conflicts. This is not meant any hate towards the group, I am expressing my concerns in the fanbase and the fanbase only..Version: 1.6.1
✓ Terrible!Failed at streaming the biggest concert of the year, BTS Yet to Come in Busan. The absolute worst. You’re embarrassing Weverse..Version: 2.2.1
✓ DisappointedI’m really disappointed that I can’t order here in the United Kingdom I tried to buy things but won’t allow me says my address isn’t allowed. Please update where we In the Uk can order we are fans of Korean music too..Version: 2.0.0
✓ I have 1 thing to sayREMOVE LILHUDDY !!!!.Version: 1.6.9
✓ Not as good as beforeThe app was much better before the big update. The live feature just doesn’t work; keeps crashing and lagging, not to mention the lack of subtitles for international fans. I (and so many others) missed most of J-Hope’s Lollapalooza performance due to the constant crashing. The layout is now confusing and many features are a lot harder to find such as the membership content as it has been smooshed together with the media tab. The app is also very slow. For example, when clicking “translate” on a comment on the old version, it was pretty much instant. Now it takes a long time to load the translation. And I’m sure the introduction of NFTs is not far away, which is when I will switch to a 1 star review as NFTs are a massive scam and I thought Hybe was better than this.Version: 2.0.4
✓ Terrible moderation systemThis app has a shocking lack of effective moderation which has enabled racism and other bigotries to bloom on the platform. violent hate speech goes seemingly unchallenged by any perceptible means; it seems the report button may be a mere decoration. the “hide from artist” function grants hateful users free license to run their mouths against oppressed minorities because i can guarantee they wouldn't spew half the toxicity if they knew their idols might see it.Version: 1.6.1
✓ Opening appWhen I open the app it automatically closes I have tired downloading the app again but still hasn’t worked :(.Version: 1.6.6
✓ Racism on the AppThere has been many racist posts towards black fans and pictures of black people being lynching and you have yet to do anything about this on your app. It’s disgusting that you are allowing it to happen. Do better!.Version: 1.6.1
✓ How do u sign up?Hi, I can’t sign up, only login......Version: 1.2.0
✓ HsbcbdLiterally no one cares about your reviews neither do I , I don’t even have this app but I’m gonna write sum. STAN BTS OR NAMJOON WILL RUN YOU OVER WITH HIS BIKE AND WILL SERVE YOU BURNT BREAKFAST WHEN YOU ARE IN THE HOSPITAL AND WILL MAKE SURE YOU SUFFER FROM EVERY BITE. Stan bts😍😍.Version: 1.6.9
✓ Lil huddyGet rid of lil huddy right now.Version: 1.6.4
✓ NO SUBTITLES IN LIVES안녕하세요 Please add subtitles for International ARMY on BTS Lives. I know it’s a new feature since the update but it’s extremely disappointing that subtitles are NOT available, unlike VLive. Jimin was posting on Weverse today and an ARMY said, “If you do a live please go to VLive to do it as there aren’t any subtitles for International ARMY.” Jimin said he would. It’s not a great promotion for the app if even the artists are saying they’ll go to VLive instead. Please fix asap. 감사합니다.Version: 2.0.7
✓ Lil huddyWhy... how about twice? How about itzy? Why.Version: 1.6.4
✓ KpopmamiSince the update, I can’t access the Weverse Shop at all. A message keeps popping up telling me to update the app - even though I have the latest version installed. Frustrating to say the least..Version: 2.0.7
✓ QR code for smart tvThis won’t work for me nothing happens.Version: 2.0.4
✓ Maybe a change?I love this weverse app a lot. Army’s can get closer to their bias and be on a one to one level with the group [if you are lucky they reply to you]. However, as we all know, BTS speaks Korean as do many of the other fans. We don’t really know some of their language (Japanese, Arabic, etc.) and they may not fully understand our language. I was really happy knowing that you can translate post but I was also disappointed that the translate aren’t even close to correct. I think that this is a major problem on communication and I believe weverse should find a solution to this problem. It would be a whole lot better if BTS and army’s can communicate and understand each other after all weverse is a place where you can get closer to them but it would be pointless if lots of users can’t understand each other. A suggestion can be that when BTS replies to an army the very first post in the comment section can be a translator’s translations of the army’s post and BTS’s comments..Version: 1.4.1
✓ What do I do?I’m trying to update my weverse and it’s not working. Every time I go into the app it tells me to update it but when I go into the App Store to try and update it, it doesn’t let me! Pls help, what do I do?.Version: 2.0.2
✓ Still no subtitles.Its been months, yet it seems that Weverse is incapable of providing subtitles for some of their artists lives (while providing them easily for others). This is blatant favoritism, and is unfair for all international fans of the artists without subs. I’m a MOA, and back when lives were on Vlive I watched nearly every single replay. Now that there aren’t subtitles, I’ve had to rely on our lovely translation accounts on Twitter who do it for FREE. Surely Hybe can manage to pay someone to do the bare minimum for us? It shows how little you care about the fans, despite the support we give to the artists. Weverse was literally designed for TXT, so the fact that they still dont have subtitles and BTS does is not ok. Love interacting with TXT on weverse, but I miss the old Vlive..Version: 2.4.0
✓ Purchase suddenly disappearedI purchased digital content several months back. It was Bon Voyage season 4. When I tried to re-watch it recently, the app showed that I had to purchase it again. Why? I have already paid money for it. And I can't seem to contact anyone about this!.Version: 2.0.9
✓ Subtitles for livesIt’s clear the app has the ability to provide subtitles to Live streams after they have ended. But the fact that hundreds of artists are migrating to the platform but only ONE group offers subtitles is outrageous. And I’m a fanclub member- I expect subtitles for my artist’s lives. I will keep giving reviews until this is addressed and subtitles are provided to all groups..Version: 2.4.0
✓ It won’t let me post picturesSo, when I opened Weverse app it asked my about accessing my photos, something like that, and I chose “selected photo” but then I changed it to “all photos” and, when I tried posting a picture it said “invalid access” even if I write something, it just posts the message not the picture. I tried logging out, and I even deleted the app, and yet it still doesn’t work!! I gave it a 3 star because it wont let me post pictures. How do you fix this? Please fix this!!! Thank you.Version: 1.4.6
✓ WhaWhy did you guys add LiL hUdDy.Version: 1.6.4
✓ GlitchesIt’s to glitchy and and bad quality and needs more artists on here.Version: 2.12.1
✓ Bring vlive backkkThe app is ok but I prefer v live il tell you why there are no translations in this app but there are in vlive there isnt groups like Itzy, twice,skz and etc but vlive had those groups tho there are only groups in bighit while there are many groups from different companies in vlive everything else is great but I liked vlive better and y’all can’t add other kpop groups but can add tik tok artist like I thought this was for kpop idols.Version: 2.6.0
✓ Lack of moderationWeverse is seriously lacking when it comes to moderation. While this definitely an issue with the spam in general posts, the issue is most glaringly obvious when it comes to Weverse Live comments. Twitch streamers with considerably smaller audiences and fewer resources than artists like BTS have incredible teams of moderators set up, and yet Weverse Live comments feel like the Wild West. Every time a BTS member goes live, the comments are flooded with spam and inappropriate, invasive comments, to the point that it hinders the enjoyment of both the artist and the fans. To make matters worse, concerned fans cannot even attempt to report the spam or inappropriate comments in an attempt to help keep the chat bearable ourselves, because Weverse rate limits reports. If you try to report more than two comments in a row, the function is locked for a full minute. Maybe if they rate limited commenting as diligently as they rate limited people reporting comments, everybody could finally have some peace..Version: 2.10.3
✓ Live SubtitlesIt would be really great if you guys could be able to hire some translators to translate lives for international fans so we can enjoy the live all together. I see V-live is doing a good job at it but Weverse still has yet to catch up, thanks..Version: 2.2.1
✓ Lil huddy 👎Why add dis man.Version: 1.6.9
✓ SLOWI’m trying to watch my man live but it keeps glitching!!!!.Version: 2.10.2
✓ New updateThe new update is terrible. The layout is confusing, I’m not getting notifications, the translation button doesn’t work, it’s laggy… Even idols have said the update is bad!.Version: 2.0.2
✓ I love this app and all but get Lil Huddy offNo this app isn’t for Lil Huddy it’s for real idols with talents, thank you <3.Version: 1.6.7
✓ Add other groupsAdd groups like twice, itzy and more ESPECIALLY TWICE.Version: 2.11.6
✓ Weverse updates are terribleThe old Weverse was pretty good. The new Weverse looks better but the functionality is terrible. It’s hard to read the subtitles, if subtitles are even used. The app notifications are late or don’t come at all. The app often crashes. The in-app notification Artist posts are incomplete and make it difficult to find the content for individual band members. Doesn’t Hybe have a QA team to test these things? Please bring back the functionality of the old Weverse before trying to make the app look cool. Without subtitles for your artist live streams and digital content, there is no reason for me to use this app or pay for digital content. Your subtitles need to be easy to read, not illegible because they are placed on top of Korean text. Seriously—hire a decent QA team or just ask some high l fans to beta test for you because these updates are very disappointing..Version: 2.0.2
✓ LilHuddyRead the title..Version: 1.6.4
✓ More optionsCap we get retweets/republishes, a way to see followers, gifs.Version: 2.6.6
✓ Full of racistsBecause of the current situation many fans have been going to Weverse to spread their hatred of black people and the worst part is weverse is doing nothing to stop it, they’re not deleting posts or removing accounts.Version: 1.6.1
✓ Screen Mirroring no-goThe app works well, until you try to use screen mirroring to watch videos then it’s no… wasn’t always an issue so I’m assuming a recent update is to blame. Hopefully this can be sorted out ASAP.Version: 2.0.7
✓ GET RID OF LIL HUDDY 🤢🤢🤮🤮As all the other are saying lil huddy should even be on here he’s a tik toker not an artist 🙄🙄 I never thought I’d be giving this app a one star, because I cried happy tears readying messages from my favourite artists.Version: 1.6.4
✓ Love this app but hate the payment methodI love this app so much and i’ve used it everyday. i’ve bought a lot of content and it was nice just paying for it with my card instead of jelly. the jelly is so expensive!! more then the actual content. today i was going to buy bts in the soop, and before the update it was about $28 for the whole package. but now it’s 125 jelly and the jelly costs up to $60 just for 240 jelly. it isn’t fair. i think you’d get more money when people can just buy the content then having to buy the jelly. please do something about this, it’s unfair for fans to spend that much on content..Version: 2.9.1
✓ No subtitles!!!I like the idea of Weverse that we can communicate with our stars but the new Weverse live doesn’t have subtitles for us international fans which is very disappointing! At least in V Live the subtitles were there even though it took about a day (surly it is possible to do subtitles quickly?) but not being able to here what they have said is very sad for me - nearly a week after RM live and still nothing. They need to realise people all over the world want to know what they are saying and unfortunately not all of us speak Korean.Version: 2.0.2
✓ SUBTITLES AFTER LIVES????We all NEED those subtitles after each live, everyone is hating on weverse because of that one major issue. please get it resolved for the international fans.Version: 2.1.0
✓ They aren’t letting me post, no reason?I have not done anything wrong and they decide that I cannot post anything? Why? They should at least check posts before doing this. Now I feel I’m bad person. Next time you should really try and check before making them not post for days. Overall the app really good. 🤩😥.Version: 2.0.5
✓ Frustrating and ChaoticI have been using Weverse for a very long time… Long before everything was being transferred slowly over from Vlive. I still find this app, extremely frustrating and chaotic and hard to maneuver. Trying to find something is like looking for a needle in a haystack! Trying to watch media shows that you have paid for, and the screens keep freezing up and crashing on you… The series episodes do not go in order and go backwards from the most recent to the oldest. That doesn’t work when you’re watching multiple episodes,For example, like BTS, bon voyage… You have to start from the first episode to the last. Just very frustrated as an international user..Version: 2.5.5
✓ UpdateCan I find out why I’m not getting notifications anymore despite all my notifications are turned on in the settings? I’ve missed 4 posts from the artists, never had issues with the previous versions.Version: 2.0.1
🙂 Weverse Positive Reviews
Weverse works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Weverse.
⛔ Weverse Problems
