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Me@Walmart App Complaints & User Negative Comments 2024
Me@Walmart app received 33 complaints, negative comments and reviews by users. Have you ever had a bad experience using Me@Walmart? Can you share your negative thoughts about me@walmart?
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Me@Walmart for Negative User Reviews
✓ Interrupts musicNo really, it does. Anywhere. At home listening to music and want to check your work schedule? Gotta pause your music for you. Listening to music before your shift and want to take a look at your hours for the day? Pausing your music for you again. There’s no functional purpose unless your intent is to pause the music of associates are currently on the clock. This is just as dumb because 1. If an associate was on the clock and on their phone and as bad as that function would make them out to be, they probably wouldn’t be looking at the associate app, and 2. Your good associates look at the app on their breaks usually, if not just to find merch when they aren’t on break.Version: 1.2.1
✓ App does not workWalmart fix this app and give everyone the opportunity to clock in and out through it. Our time clock is a mess and doesn’t work better either. It’s really nerves wrecking struggling to clock in at work cuz time clocks are not working. Since the introduction of this app I have used it twice and that’s about it. Am literally standing inside the store and the app tells me in need to be close to clock in am wondering what close it’s really talking about. I have gone to the break room, by the customer service desk, towards the pharmacy, by the SCO, by the door, outside the building and nothing seems to work cuz according to the app am not even in the store facilities 🥵.Version: 1.3.1
✓ Check nearby storesIn the latest update that I had, there has been a change to the locations shown when you are checking inventory nearby for a customer. I used to be able to check a lot of stores but now it only gives like 6-8 stores. This does not help the customer if they are trying to find an item and need it right away. If I can’t tell them in which direction they may be able to locate the item they need then they may choose another retailer. We need to be able to see more locations with in stock inventory..Version: 1.18.11
✓ Ask SAM has room for improvementAs an associate at Walmart, I believe that ask SAM is one of the best things introduced, however Sam isn’t always the best when it comes for searching for an item. For example, searching for an item using a description has a chance of Sam searching using keywords and not your entire search bars content. Additionally I think it would be a great improvement if Sam could be used to look up an item based on its merchandise name for example “Gv fzn peas” (that’s not an actual product I know) but if you could type in just the merchandise name and get the exact product that it matches it would make searches a lot faster, that being with Sam using descriptive words as a search description when looking for a product you don’t know the name of. Other than that, the app works great and I’m really happy with it. I think Sam has a lot of potential here and if these things are introduced it might help a lot of people find things quicker..Version: 1.17.1
✓ I can’t open the appThe app was working fine yesterday but now when I go to open it now says that I need to create a PIN number, except I can’t. When I go to create my PIN number the number pad on the screen appears enlarged with the 0 being cut off. Also the numbers on the pad that do show only show the top half, and the seven eight and nine buttons will not respond when touch. So how am I supposed to set a PIN and access my schedule and other features in the app if everything that is supposed to show doesn’t and what does show everything still doesn’t work. I have already tried uninstalling and reinstalling the app and restarting my device, but that does not help. Now the app is useless to me. I can’t scroll down either..Version: 1.1.0
✓ New updateIt’s been 2 weeks since the new update and during those 2 weeks I haven’t been able to login to the app at all. The app crashes completely every time I try. I haven’t been able to assist customers as well as I usually did when I could use the app to find the items they are looking for, and I still cannot clock in and out through my phone. It’s pretty annoying that I’ve been clocking in and out through the other way all across the store, when I used to clock in and out through my phone easily. Please update the app again and fix this problem, im tired of having to deal with this every single time I work..Version: 1.6.6
✓ Missed the markI’m not sure what the app designers were going for but this app needs major work. Everything I would want or need the app for, this app can’t do. Want to check your paycheck? You can’t you have to go to Walmart one. Need to call in an absence or a tardy? You can’t, you have to go to Walmart one. I work in the distribution center and we’re not even allowed to use the app to request time off. We still have to fill out paperwork. Need to put in time for a vacation day? You can’t our distribution policy is that you have to put in time specific time as in I work a 10 hour shift so I have to put my time request in from 6:00AM to 4:00PM. You can’t do that on this app it puts your request in as a 24 hour time off request automatically and you can’t fix it! These are just a few issues I’ve found with the app I’m sure there are more. I would love to recommend this app to my coworkers but I can’t..Version: 1.8.10
✓ Major problemsFirst lets start with this app constantly trying to access my background data and facetime (why is it even trying to access facetime?!?!?!) and when trying to scan it constantly tries to turn my microphone on when trying to scan an item(which it’s scanning barcodes why does it need the microphone) Secondly when scanning items it consistently tells you the wrong location or that it cannot read this upc also if yu side by side them with a working scanner(handheld) it comes out completely different then the app and yu still need a handheld because yu cant fix shelve counts or anything and crashing every 10-15 scans Do not use this app!!!.Version: 1.1.1
✓ As a People Lead I should be able to see Overtime and other features!The app does amazing things, but needs a lot of improvement. Not only is the rollout for features slow, they don’t come out with things before decommissioning on other devices. I noticed that salary managers have access to seeing people related metrics such as overtime. Hello… people leads should have access to all functions that salary managers do on this app. Also a message feature to go along with the walkie feature would be great. I’m talking about text messages, almost like a time clock message for the app. We should be able to leave messages when the associates clock in..Version: 1.5.1
✓ Clocking in and out issuesLately I have noticed when it’s time to clock in and out from my shift it freezes. I’ve had to turn my phone off and on to make it work. Now I have to delete the app then loading it back on. Having to start over for my password ect. When I think it’s working I get an error message. Then I have to log on a computer to see if I was clocked in. I have had times where it says I clocked in and I wasn’t. The time was saying I clocked in at this time but I didn’t start work till 1 hour later. It’s confusing and time consuming. This issue will have us thinking we are clocked in and started working when in fact we have not due to this glitch. This issue will put our jobs in jeopardy. So please fix this ASAP. Thanks!.Version: 1.2.0
✓ Location settings bugI have been working for Walmart since February of 2023 have had little to no issues with this app. However, since the last update I have not been able to clock in, go to meal, come back from meal, or clock out on this app. I have signed out, reset the WiFi on my device, deleted the app, reinstalled it and still nothing works. It keeps giving me a location error even when I am in the store and have my location on for the app. Would love to see this issue resolved..Version: 1.17.1
✓ UpdateUnable to pull WOSH and OT data for my store. Says I’m not allowed even though I should have access since I am salaried. Would like the ability to view/download my paystub from the app. I know many of my associates would also appreciate this option…also the option to print the paystub to the main laser (or another printer in the store) through the me@walmart app would be amazing as well. Similar to how the mod flex tool can print to the main laser. I have several associates I help each week with printing out their pay stub and it can be time consuming especially for those who have trouble remembering the log in information needed..Version: 1.4.3
✓ It get the job done, but recently I’ve been locked outI think the app is very streamed line and simple to understand alway room for improvement. I just can’t come up with one because I’m not a app developers or someone with a idea. The only problem I have is a big one in my opinion is being locked out of the app. I’ve been locked out over two weeks I think at least, me, fellow employees and even managers have tried and failed to resolve my issue. It keep telling us that I have to setup a 2 step verification. We tried that and also tried to remove the number to no headway made I hope this problem can be resolved or maybe someone can assist my issue thank you for reading my cry baby essay.Version: 1.5.1
✓ Time Clock disappearedSo this app was working really well at first, and then about a week ago, my time clock option disappeared and I can’t clock in and out from the app. Also, when I click on the “Me” tab, my name isn’t there. My name says Not_found and my hire date says Invalid date. My role also says Not available. Like..am I no longer an associate there or something??! I’m really mad because no other associates seem to have this problem. I can still see my schedule and associates working so that’s the only good things. Also, the walkie function doesn’t work. Or I don’t know how to work it..Version: 1.0.14
✓ Constantly signs me outThe app constantly signs me out on both my personal phone and work issued phone, and I am required to create a new pin each time once logged back in. This happens once to twice a week. It is nerve racking to have to do this. I hope there will be a fix to this issue soon! And why do I need to create a nickname to submit this? Simply imputing my first name should work! Why make it so difficult? I don't want a nickname. I want to use my name! First name last initial at best. Multi billion dollar company can’t make things easy! Shame..Version: 1.8.0
✓ An app thats so unintuitive it can (and has) costed people their jobWhen requesting to use ppto your only able to use it in 15 minute intervals, perhaps thats more so something with company policy but that isn’t the issue. the scroll wheel by default STARTS at 8 hours. There is no induction that this can be changed unless you figure it out by sheer luck or if someone else physically does it for you the first time to show you. Second there is no system in place to double check if or confirm that you made the right selection. now keep in mind you need to work 30 hours to earn 1 hour of ppto. The way its set up, and ive even checked Reddit for a solution on how to recover my own ppto and apparently the same issue seemed to have been present two years ago and absolutely nothing has changed. literally all it would take to fix this is an extra screen that has what the request is, a small 5 second timer before you can select anything at all other than to go back and change (and even thats not entirely necessary) and a message says “are you sure?”. the lack of effort (by whoever runs the app’s systems or the higher ups within corporate, not necessarily within the individual stores) put into fixing this problem is insulting..Version: 1.5.1
✓ As of now this is crud.Every half a year it seems this gets an useful update. Such as the cross reference. But with that update the camera has slowed when trying to scan. Press it and it won’t load press it again won’t load then when it loads you hear tick sounds for however many times you had press the button. Then there is the inability to change shelf caps. A shelf cap of 30 items on a shelf that can only fit 3 is not helpful. So when things are picked you get more but have no space so are sent back only to be picked again the following day. Please show some intelligence and give us access to EVERYTHING you took away when you took the TC70 away..Version: 1.6.1
✓ Use to be A Great App but Major Problems that no one knows how to fix.I used to be signed on to this Walmart App. But when I got a new phone and download the app and the verification for it. And try doing the two step verification. It kept denying saying that the wrong numbers for the step verification. And when I tried to go in and delete my two step verification it won’t let me delete it or add another. And with HR saying that soon they will get rid of time clocks how will I be able to clock in, going on meal, and clocking out when they app refusing me and other people. With HR not knowing how to fix it. Putting in tickets for it to get support on to fix it. Been past 5 months and still haven’t gotten it figured out for us people who are having these problems..Version: 1.4.4
✓ It’s okay.My main issue w the app is that I will enter my PIN I correctly by accident, so I type it again. It’s wrong, I doubt it but okay. Do it one more time, wrong again. Have to reset PIN. Even if I enter it correctly it says I didn’t. It’s easy to reset, thankfully. But when I need it rn, the PIN likes to screw up. I been w Walmart 3 weeks & already had to reset it 3 times 🙃. The clocking in function works for me, but it always says “can’t verify current status”. I look at it tho, and I am clocked in. Takes forever to load though. Also, many items I scan don’t have a spot, but use a team member’s device and it most likely has a place. 😑 Why does it make a difference? For the most part, it does what I need it to do..Version: 1.4.4
✓ Needs workHonestly it’s not that bad of an app. The idea of it is good but there are something’s that need fixed. The app every 2 weeks for me locks me out and makes me make up another pin. Sometimes it refuses to clock me in, even if I’m sitting in the breakroom, it’ll say I’m not on Walmart property or it’ll take my entire lunch break for it to meal start I’m just glad I can adjust my time in the app itself. It’s just the random little things that need fixed but other than that the idea is nice. I just hope they get fixed before they get rid of the time clocks at my store..Version: 1.5.1
✓ Developers need to fixFirst: the app is great, when it works. I love having my schedule at my finger tips, and easily being able to see available shifts. However, since day one of trying to use this app, I have had a constant issue with it just signing me out and then no longer being able to load it or sign back in to it. I worked with app support for over a week to get it back the last time, only for it to kick out again after only a few weeks🙄😠. I am obviously not the only one with this problem, yet nothing seems to be being done to fix it🤷♀️. Please, Development Team or App Support, do something to fix this. Since this is supposed to be such an important tool for us to utilize, make it possible for us to use it. Thank you..Version: 1.5.1
✓ The Ask SamSince working at Walmart this app has helped a lot with my needs. I’ve never had any issues before and clocking in and out has never been a problem. Same goes with everything else, scheduling, scanning, and logging in. But.. since the new update on this Iphone the ask sam feature is not working. This makes it difficult to help customers or to find items. I’m a shopper that runs around the store so it’s a big inconvenience if i can’t find my items. I’ve tried updating my phone, deleting and reinstalling the app, clearing all my history with app, and nothing has worked. Please fix this issue, and I am not the only at MY JOB that has this issue. Multiple people are asking to fix this problem..Version: 1.10.1
✓ GlitchyWhen I clock in/out, sometimes it will say punch fail and I have to wait 1-3 minutes in order to try again. sometimes it gives me a proximity error even tho I’m connected to their wifi. Everything else seems fine, it’s just that when it comes to clocking in/out it gets annoying when it doesn’t wanna work the first time around. It’s my 4th week at Walmart and they wanted me to use this app since they are gonna get rid of the actual clocks, therefore idk how to actually clock in with my badge, so this app is all I got..Version: 1.3.2
✓ Very t’d off is the least I could sayThis app has continuously logged me out and not allowed me to log back in. Yesterday I worked a 9-6 and the app worked just fine my entire shift. My shift ends and the app won’t let me log in and EVERYTIME I try to it says “invalid credentials” my own team lead doesn’t even know what to deal with this. I reset the app I updated it re-downloaded it. Nothing works. I can’t check my own schedule to even see when I work. Not to mention the time it takes to clock in and out through the app and how it clocks you out on its own. Y’all are a billion dollar corporation and you can’t even afford to get an app right. How am I supposed to see when my next shift is? I have no clue if. I work today or not. This is completely unprofessional and watch somehow if I miss work I will still be held accountable..Version: 1.8.18
✓ Me at WalmartI’ve worked for the company for 7 months. I was hired for stocking associate. My first day they stuck me in the freezer. So my job was to pull items that were needed and put them on the shelves. Also to put the overstock items back into the main freezer. Let me say I did the job amd figured it out. So I was stuck where no one wanted to go. It’s brutally cold at -10 degrees in the main freezer. Also stocking the shelves is cold. But the problem is they don’t provide you with cold weather gear. That’s on you. So all the other employees get a nice cushy job while you freeze in the clothes you brought. So you have to buy your own gloves and jacket and hat. No reimbursement. Then come to find out that no one wants to work that department. You are on your own. It’s cold and the work just piles up. There is no way one person can do the job. Oh. And if the job isn’t done…they reprimand you. Lol I put my notice in yesterday. What a joke. And this is the company that brings you your food???.Version: 1.5.1
✓ Frozen White Screen Glitch/App Not WorkingSo a few weeks ago I was trying to help a customer find a product on the app but it was taking a really long time to load so I decided to try uninstalling the app and redownloading it because that usually fixes the problem but ever since I did that, every time I try to go in the app it’ll make me agree to the terms of service, ask whether I wanna enable my location and notifications, and then it just does a blank frozen white screen… And when I say a white screen I’m talking like the entire screen.. like there’s nothing to click on. I’ve tried refreshing the app, uninstalling the app then redownlading it, turning my phone off and on like literally nothing fixes it. I thought it might’ve just been a problem with my phone because I had an iPhone 6 at the time which is pretty old but I just got a new iPhone SE and I still have the same exact problem I did before so it’s clearly something to do with the app. Like the app is quite literally useless to me now because I can’t use it at all..Version: 1.4.4
✓ Please fix your appEverything i list is a problem not only i, but every associate in my store has had with this app. the biggest issue is with it being very slow. there have been numerous times that i have had problems with the app upon clocking in that caused me to be late and have to use my ppto to cover. many problems with it saying “proximity error” whilst inside the store and attempting to clock in, usually takes several tries to get it to acknowledge that i’m in the store. “unable to get time zone” is another pop up i get often as well as just flat out refusal to accept my time clock punches. lots of issues with the “item information” scanner, again, mainly with it being very slow. there are many times when i will scan a item and it will say “unable to get item information” or do something along those lines. has issues with linking to a printer for case labels and/or will print the labels incorrectly. sometimes the scanner will not scan barcodes at all. here lately i’ve had a lot of issues with the app randomly crashing and also with the screen continuously loading when trying to print a case label. all of these app issues make my job very frustrating and take time away from doing my job effectively. a lot of these issues are not new and have been going on for months. it’s disappointing for a multibillion dollar company to produce a app this faulty for its associates. please do better walmart.Version: 1.5.1
✓ Glitches really badThe app does work sometimes but there are times where when I got to clock in or out that it won’t accept it and sometimes glitches and won’t let me clock in or out or allow me to start/end my meal breaks. Everything else seems to work fine though. My main concern is the clock in and clock out. My badge doesn’t work and this app is the only way for me to clock in or out at this time. It was just this morning I clocked out and it said it took it then I loaded back into it after I had left the facility so I could check my schedule and it told me there was an error with my clock out time and therefore I had to turn around and go back to the facility to clock out. This isn’t the first time this has happened to me and it really is quite an inconvenience. Please fix ASAP!.Version: 1.1.1
✓ Won’t let me swap shiftsSince the newest update everything has been working fine up until now. I requested to swap shifts with one of my coworkers but after a couple days they never accepted or denied it. I asked them about it and they said they never got anything in their inbox. I canceled the request and tried again but he still never received it. He then tried to request to swap shift with me for the same days. I got a notification that he requested to swap shifts but when I opened the app there was nothing in my inbox. I have tried several times with other coworkers but nothing ever shows up in their inbox or in mine..Version: 1.0.15
✓ Limited use on iOSI have this app installed on my work phone and it works great; but on both of my iPhones, this app has issues with anywhere I try searching for information. ASK SAM, he will only let you see his answers while the keyboard is on the screen; if you try to send the keyboard off screen to easily read; the screen goes white until you reopen the keyboard. Same issue in the MY TEAM section. And when the keyboard is open on my team; you can’t see anything useful so I can’t even use that section of the app. I have tried seeking help but they just tell me the new update has fixed this issue; but I have uninstalled the app, restarted my phone, and reinstalled the app and it still has this same issue..Version: 1.5.1
✓ Great conceptI am enjoying the new features. I couldn’t use the clock in feature today because I worked past midnight last night and it made my time all wacky. The walkie feature never sends the message, it’ll send the notification of it being sent. But then nothing comes through and no way to replay it. Also, the roster not having it sorted by time is super sad and not being able to plan for the next day is a bummer too. I am excited for the direction and hope the bugs get worked out soon!.Version: 1.0.11
✓ Needs WorkI have been an employee for about a month. Each time I go to clock in or out while in the store, the app just spins for a period of time. Eventually, most of the time, if I go out and back into the app I will be signed in or out. There is a flag “unable to determine clocking status”. This has caused me to go home only to discover I was still clocked in. I had to contact my Team Lead to do a correction. Also, lately there has been a red punctuation mark on Tasks but there are no tasks to complete. These issues are very frustrating. Please fix! The app is not working at all now!! This is crazy as we cannot check our schedules, clock in/out nor can we help customers locate items..Version: 1.7.3
✓ Can’t handle transfersI transferred from a store in CST to a store in EST, and though everything has transferred over work wise, the app still assumes I’m back at my old store, and still lists that as my old store and position weeks later. I can’t review my schedule, it clocks me out an hour in the past so I then have to adjust the next day that way I don’t lose a whole hour of work each day, and now, it won’t let me clock back in from lunch because I still have “23 minutes left before I can clock back” even though I’ve been on lunch for a whole hour. Everything I’ve tried hasn’t fixed it yet 🤷🏻♂️.Version: 1.2.1
🙂 Me@Walmart Positive Reviews
Me@Walmart works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Me@Walmart.
⛔ Me@Walmart Problems
