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Nebula: Horoscope & Astrology App Complaints & User Negative Comments 2024
Nebula: Horoscope & Astrology app received 153 complaints, negative comments and reviews by users. Have you ever had a bad experience using Nebula: Horoscope & Astrology? Can you share your negative thoughts about nebula: horoscope & astrology?
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Nebula: Horoscope & Astrology for Negative User Reviews
✓ Rip off!!Absolutely furious! I did not click on a subscription package and I couldn’t get out of the site. There was no way out then it said I chose the premium version account!!! I do not want anything to do with this joke of a website! I’m living on disability alone and would never pay for this nonsense! There is nowhere on the site to cancel the account. I have emailed the “support team” 3 times to get this canceled and have received no response!!! I demand a refund immediately!!.Version: 4.8.0
✓ FraudHONESTLY FRAUD. You have the people popping up to you acting as if they’re professionals and have a profession but really they are just reading your profile, your status and your horoscope. I’m just trying to add a little story to it which is false because they just want the money from the points and coins. you have some of them just pop up just so you can reply just so they can collect the coins and then they’ll say no more to you. It took £20 from my account. I did not know it was £20 after the free trial ridiculous. Do not download just go and get the free wine. I forgot what it’s called but it’s white and red. It’s more accurate and you don’t have to pay and it’s not fraud.Version: 4.97.0
✓ ScamDon’t do it. This is just about your money in their pocket..Version: 5.05.0
✓ Who Got Fired?My friend and I used to use this application daily, and boasted about it to everybody we knew. It was extremely accurate, and provided so much interesting information. However, now the daily horoscopes have become general positive quotes and are being recycled through different signs … It’s a shame, please bring back whoever wrote the previous horoscopes :(.Version: 4.26.0
✓ Charges are ridiculous.$10 a WEEK for the same features is ridiculous. Then anything else in the app costs more money on top of that, and is not clearly explained until you put in all the info and it finally tells you the cost. Not to mention- the very first time I did the compatibility, an option to get a more specific report was in a box on the screen within the description. When I put in all the info, the app alerted me that I would receive an email by 11am the next day. I did not, and reached out to the support wondering why. While the replies were timely and informative, they did not have a solid answer for why it told me that and didn’t follow through. They said i didn’t pay, but i was not prompted to. When I went to cancel the subscription, there are roughly 20 different pricing options and the cancel option. How was my pricing determined? Needs work- onboarding would make a huge difference, and being upfront with cost as well..Version: 2.5.0
✓ A scamI have tried to use it before few months and I already cancelled it but they still keep on deducting my money. It was suppose to be a free trial and now the app doesn’t allow login. Please be aware. I am definitely going to look into what more can be done as they just keep on deducting my Money and I haven’t used it once..Version: 4.97.0
✓ This is a scamThis app has been charging me for 3 months on a weekly basis for approx $13-$14 per week!! I have never agreed to be charged for the app or signed up to a subscription service! Be warned when downloading the app! I have submitted an enquiry with the app support team and am awaiting a response as I type this review. So far with this being the experience I wouldn’t recommend this app at all..Version: 4.10.1
✓ No coolI picked the 3 day free trial and they charged me for 3 months! I need my money back!! Who can I contact asap.Version: 4.21.0
✓ Give my money backThis app tricked me into buying subscription for $89!! How the hell do I reverse this!!!.Version: 4.26.0
✓ ScamStupid app deduct money from account idk know.Version: 5.03.0
✓ Free three day trial isn’t so freeI have had an app for a while and never paid for it as I wasn’t using it that much and was okay with the content I could access. Recently it was suggested on IG as there was a free trial for a few days and I decided to give it a try. To my surprise I found a charge of $28 for this “free” trial. In the Q&A they said you must have selected the option for a paid subscription by mistake. What kind of scam is that?! I contacted them to get my money back and no reply..Version: 4.97.0
✓ Charged me 77CAD when I cancelled within 3 daysI can’t believe I downloaded this app and fell for it. I wanted to try it out. I never though it would charge my card within 3 days. May I please have my money back? This is plain out robbery. I have no idea who to contact regarding the charge back on my card.Version: 5.02.0
✓ Just noWithin 30 minutes of setting up just to look at my own chart I began being bombarded by offers of readings and interpretations, all completely unsolicited. Some didn’t even both to ask if I was interested, just straight to pulling cards and giving meanings. Bots, people, whatever, completely insane. The chart itself is great, lots of info and lays it out just fine for someone trying to deepen their astrology knowledge or start out, but no better than numerous other places that aren’t going to bombard you with people/bots (feels far too bot-vibed to me). Number one rule for ANY reading or interpretation assistance is they should never approach you, you should reach out first. If they come flocking to you simply because you exist? It’s likely a con or a scam..Version: 4.97.0
✓ Appalling Rip-off!No stars. I am disgusted with your unclear and misleading rhetorical blabber on this website. You target vulnerable individuals with this cynical ‘help’ and remove swathes of money from people under the guise of ‘subscriptions.’ You took £70 from me for ONE horoscope which lasted 3 minutes. I have reported you and hope someone from Google Play has the conscience to remove your dreadful app immediately..Version: 4.66.0
✓ Very surface level, basic astrology.This app claims to take a ‘deep dive’ into astrology. However, I don’t agree. I think this app only entails beginner, surface level astrology. There’s only information regarding your sun sign, they don’t delve into the other deeper elements such as personal or house placements. This app is only useful to those who are new to astrology and don’t want to delve deep into their full chart..Version: 4.20.0
✓ BewareI downloaded this app and it said 3 days of free service and after that they charge on weekly basis. I downloaded it and they charged me for whole year $66 with in 20 minutes. I will say do not go for this app..Version: 5.03.0
✓ Be careful, unclear payment charge’s.I am in no way happy with the payment details on this app. I thought I was buying a horoscope, next minute I’m being charged for a 2 week trial then I somehow wandered into paying nearly €50 that I thought was a lifetime membership but turned out not to be. I had to consult my PayPal sales invoice to figure out that it was for a 30 min consult which is certainly not what I was expecting, I will not be renewing any subscription and have already turned off auto-renew before it has a chance to take any more of my hard earned money..Version: 4.77.0
✓ App fromReal userI’m giving us a three star because when you sign up you do get a 38 page report for free, the app does do what it says it does, I removed stars because it is not intuitive on how to cancel the subscription. But I will say that the customer service was friendly and prompt, and the people out there that are giving it one star and calling it a scam, aren’t really being fair. Yes, this is a subscription service and it says that when you sign up. As far as people not getting refunds, no they do not give refunds just because you forgot to cancel your subscription, that’s on you. I didn’t like this app as much as I like costar, which is why I canceled, not because of the fees. It was easy to cancel, I just sent an email and said please cancel my subscription and in less than one day I had a response letting me know that my subscription is canceled. From a real user 👍.Version: 4.12.2
✓ Be extremely carefulI accidentally selected membership instead of the 3 day free trial. There was not a clear way to select the option and I assumed the 3 day free period was standard. Unfortunately, when I confirmed, what I thought was the 3 day trial, the full membership option lit up and I was charged $127. I IMMEDIATELY contacted Nebula and explained what had happened. I also contacted Apple’s help center. I was told that I am, for reasons unknown, ineligible for a refund. I’m extremely disappointed that I have been forced to pay such an incredibly large amount for this app. I signed up out of curiosity and am paying dearly for it. I am now stuck with either not using it and wasting my hard earned money, or using an app I DO NOT WANT. I can assure you that when this unfair subscription has expired, I definitely will not renew and will take great care to make sure this company never receives another penny from me. I’ve read through many reviews and have come to the conclusion that Nebula is VERY aware that their subscription process is confusing and causing a lot of people to mistakenly lose out on a LOT of money. This is obviously intentional. They are obviously doing it because they know they Apple won’t require them to issue refunds. This is extremely dishonest and shows a complete lack of integrity..Version: 2.4.0
✓ Hiding Cheaper Subscriptions....Went to my subscriptions menu in settings only to find that there wee MULTIPLE payment options that they’ve hidden away...? You can pay $1.39-$13 for a week, OR $50-$100 for a year..? I confuse..Version: 4.7.2
✓ I want to stop the weekly fee thingI only used the app for the free 7 day thing I think. I didn’t want to continue on using the app because I just wanted to check it out first. I uninstalled it after the free days have stopped. Because I also didn’t want to pay. Since I’m not using the app I’ve been charged for an app I don’t even use any more. I’d like to have my money back or I’ll have to take some actions. I don’t want to keep paying. Can anyone please help..Version: 1.9.5
✓ Good for daily horoscope, but readings feel rooted in greed.This app is very well made, and it is great for the daily horoscope and other information like your birth charts and much more information about you. However, I feel as if the prices for the readings are rooted in greed, and the paywall would be best for those making $100,000 per year or more. You get 3 minutes for free then every minute is 30-60 pts. 10 points is the equivalent of $1. So a ten minute conversation by text will cost you roughly $30. Not to mention the reading people will be on and off the conversation sometimes so you are occasionally paying while they are talking to someone else. This is definitely a critical issue. They need to rearrange the app to where you can schedule a 15ish minute reading for a reasonable price and have the reader exclusively. Some readers go up to 60 pts or $6 dollars a minute. I have local readings at a place that charges about $70 for 30 minutes. So I certainly feel like the prices on the app are quite excessive in my opinion. They are also basically sales people as random readers text me in the app every day to chat with them for money per minute. Decent app but a minute goes by instantly and it can take 2 minutes for them to even respond or look at your question..Version: 4.99.0
✓ ScamSays $1 trial & then charges $30.Version: 5.03.0
✓ THEY TRICK YOUBe careful when trying to get app for free trial because they trick you by selecting the year subscription and making it hard to see which option is chose. Just spent $70 on nothing..Version: 4.98.0
✓ An error right away?So my birthday is August 23rd, which I know is on a cusp. However, in the app it says August 23rd is a Virgo, yet it says I am a Leo in the app. I understand the whole cusp thing gives me qualities of both, but in the app it lists the beginning of Virgo as August 23rd, but yet it categorizes me as a Leo, which ends the 22nd? I definitely listed my birthday correctly. I don’t understand why it would categorize me as a Leo, when even in the app it begins Virgo on the 23rd? Is it a fluke? If you’re going to categorize me as a Leo, then at least change the dates you categorize with so there is at least an explanation. Don’t categorize me as a Leo, but then say Virgos start on the 23rd when you won’t even categorize me as a Virgo. As for the app itself. The daily horoscopes are nice and even though it categorized me as a Leo instead of a Virgo, I was happy that I could still view the Virgo horoscope. As for the other features, you would have to pay to get anything else out of the app. Yes you get a free compatibility report, just one, if you wanted to try another you’d have to subscribe and pay. Honestly, I wish I could get past the Leo/Virgo issue I had, but it really bothers me and I think I’m going to have to delete the app. Please update your dates or fix the issue of having August 23rd-ers categorized as Leos when even in the app it says August 23rd is a Virgo..Version: 1.6.4
✓ Extremely priceyHaving no subscription. means nothing happens.Version: 4.62.0
✓ Money thievesTook money out of my account. No way to refund. Says through the App Store but I never downloaded the app..Version: 5.06.0
✓ Beware of subscriptionI enjoyed this app until I signed up for a free trial to one of the features and then couldn’t see the actual subscription being active in the settings, not in my Apple ID or anywhere via the app. I was then informed the information is in the fine print that you have to email to cancel the subscription. It should be much easier than that and I find it very unethical to not have it show in the apps accounts settings. Very expensive monthly fees, not impressed!.Version: 4.6.0
✓ Web purchase and App cancellationOpened the link sent to me from them after trying this on the web, and it told me I needed to restore my purchase. Yet they still charged me afterwards saying I didn’t cancel in time..Version: 4.7.0
✓ Very complicated app to understandVery hard to understand and takes money from you without explaining and and making it obvious it’s doing so. Started from a relationship reading which I never got and two payments left my bank without my realising. As I thought I a done a 7 day free trial. So confused. Too scared to press anything on app incase in takes money.Version: 5.03.0
✓ Inaccurate readingsMy ascendant sign was read very incorrectly for some reason and so therefore all my house positions were completely inaccurate. Not sure why this is since my time, date, location were all entered perfectly and every other reliable source I have used has not given me the chart that nebula did. This is unfortunate as I was quite looking forward to using the app based on my quick encounter with it before realising it had gotten it all wrong..Version: 1.9.1
✓ Too expensive, some messages unhealthyThe price is not affordable. I got told I needed to loose weight, I’m actually a very healthy weight now and to loose weight would be unhealthy. Please make sure the messages you are giving are positive, life affirming and portray healthy ideals. Other than that, the design of the app is nice..Version: 1.7.3
✓ SHADY - They’re a scamDO NOT give your information to these vultures. They DO NOT warn you before charging you £20. They WILL NOT refund you - regardless of at which point in time you contact them for a refund. They DO NOT operate an honest business. DO NOT download this app. £20 gone and no use of it. Total and complete scam. Had to open a dispute with my bank and God knows when or if I’ll see my money back. Absolute disgrace, should be banned from the App Store..Version: 4.48.1
✓ Very basic astrology, and my app doesn’t work any moreIf you are after some horoscopes for yourself throughout the year, and some key points about your own chart, then this app is fine. But you cannot upload or register the birth chart of others, just use a basic sun/rising analysis. If you want to learn astrology beyond basic horoscopes, this is not the best app. I was enjoying the monthly horoscopes, but they don’t work any more - even after deleting and updating the app, I cannot read anything except the daily horoscope. If I click to see tomorrow’s, the weekly or monthly forecast, all I can see is the daily. So if someone could fix that, awesome. Also, the nebula talk is just a bit of a waste of time, and there is no way I would pay money for a reading on this app having no idea where it is coming from..Version: 4.21.0
✓ Unresponsive after awhileOne of the advisers was really nice at first and I actually bought more credit to talk to her but afterwards she went MIA and somehow my credits are also being drained even when she isn’t even responding. And right now she is online but does not respond. I mean talking to another advisor means I have to start from zero and pay more money. Is this a tactic?.Version: 4.97.0
✓ DO NOT DOWNLOAD!!Hi, I’m very disappointed, I was charged $19 without my concern, not even was advised before getting charge, that is an abuse, at the beginning was told it was only $1 for a 2-3 days subscription. I know this is not a lot of money but how many people are getting scammed, plus this suppose to be a business to support individuals and what Nebula is doing is completely opposite. I’ve cancelled my subscription, and working on spreading my voice so no one else get scammed. I’ll report this “business” with the ACCC, Ombudsman and any other department needed and I’ll take it further if I don’t get a refund and compensation for the assault, stress an inconvenience. I appreciate your prompt action to solve this matter..Version: 4.97.0
✓ The reading never arrived and when I cancelled they said it was cancelled and kept charging meAwful ! I bought a reading that never arrived. That email was not answered, I cancelled the recurring payment and got an email - but they charged me again! Twice! Their details on cancelling myself through the app didn’t work. It’s opaque and a total rip off. Do not touch!.Version: 4.83.0
✓ PLEASE READ THE REVIEWS ABOUT BEING CHARGED!These guys are good! I was charge after downloading the app and it of course prompted me to try the premium version for 3 days free so I did and then when I subscribed it charged me for a 3 month subscription! So I had to search to find the info to reach out to support since they don’t have any of that information within the app and I reached out to them and the first person that responded tole me that I just already used a free trial with them before and that’s possibly whey I was charged. I never even heard of this app until today when I seen the ad on Instagram! I then received another email response from some Jim stating “ In our Terms and conditions of use clearly stated that only Apple can decide to refund as the payment went through App Store.” And who is going to read any of that before downloading an app! I’ll never download anything else Instagram recommends and this app is just as generic as all the other horoscope apps! What a waste of time!.Version: 4.18.0
✓ What the actual?No mention of money for ages, and then when I pay for the trial, I just get pushed to chat with psychics? I wanted to see my hand-lines reading! This was such a mind-truck..Version: 5.03.0
✓ ScamI selected 3 day free and then pay and it immediately charged me a full year..Version: 4.99.0
✓ Still Awaiting RefundI ordered a reading for around $120. My question read - “My partner has been my rock since my Mum passed away and I want to know about our future health, kids and marriage. The reading response... Told me my partner is a bad match, there was absolutely nothing good said about us, everything was terrible - and we have a pretty awesome relationship... It also said my health is a concern, that I need to be careful; same with my partner. It was completely fear inducing, unethical and unprofessional of any Astrologist. I have sent two emails asking for a refund with no response - the astrologer who gave me the reading, responded, saying if I have questions... I could order them online - for more money. His profile is now removed from the App. I have many Mediums, Psychics and health care professionals as friends - to tell a person they will have health concerns; after they tell you their Mum has just passed... and then ask you for more money is completely criminal. It’s prying on the vulnerable for financial gain. Organise my refund immediately or I will take this further. Extremely disappointed and disgusted with this experience..Version: 3.2.0
✓ Tried to cancelI have tried to cancel as they instruct on apple subscriptions but it t doesn’t show up in my account? Have sent emails etc .. would like full refund please in money spent. All I wanted was my compatibility of one person then I was going to cancel straight away so I wasn’t charged for Ongoing subscription but it’s so well hidden in how to cancel that you’ll be duped of your money!! Not impressed Now I’m charged weekly??.Version: 4.16.1
✓ I paid for minor purchasesIt never came and u never got to have a vendic reading. How do i get my refund for this?.Version: 4.24.0
✓ Refund nowPretty sure it said one month free trial but somehow I paid 2.00 that day and a week later hey took out around 50 bucks directly from my account, I have no clue how to delete the subscription when it don’t even show up on my apple account. Then I wrote the company and no one will write me back.. I want my god dame money back please and thanks..Version: 4.7.0
✓ ScamOnly4days and charged me 100 Canadian. I have never even used! They have it all fix soooo very hard to cancel. DO NOT unless you have lots of money that you can give away to nothing. SCAM!!!.Version: 4.98.0
✓ Charging unsubscribe programI just paid around 70p for the reading after that it keeps on trying to charge 9 to 15$ they try to charge 4 times till now but i don’t much money more than 8 $ they couldn’t charge but today they charged 7$ I dispute with the bank account for refund so I again got back my7$ from nebula itself but this is unsafe clearly..Version: 4.97.0
✓ Waste of money and time!I keep getting messages from SunSofia! When I have no interest in talking to her! Therefore taking some of my credits Credits have been taken with no proper answers given! I would like my money back?? But didn’t receive refund! Advisors replying back to you after 2 days and saying they need you online to answer questions … as soon you receive a notification and open the app, the advisor has messaged and is no longer showing online! Unnecessary credits taken with no real questions asked! No breakdown how the funds had been taken for usage of time! Messaging an adviors telling them when you will be online with credits being taken! Total SCAM.Version: 4.93.0
✓ Inappropriate identity questionsThe app asks for information that is inappropriate and could be used in identity theft if leaked or used inappropriately. Not comfortable giving this level of information for an app that was just going to be for fun. You don’t need to know where I live or what city I was born in to let me read some vague horoscope. Deleted app before even completing the data asked for..Version: 4.16.1
✓ Not worth itI’m paying a lot to talk everytime with an advisor, I get answers after ages!!! It’s been 4 days I’m waiting one… also they are superficial answers and they make you pay more and more to get into it, and they always answer shortly…. A couple of credits are from 20 to 180$ and they run out in a couple of minutes!! Not sure if you can trust them and if they say true things or they make you believe them….Version: 4.68.1
✓ Don’t download app. ScamDon’t download this app - you’ll pay more then expected app and all options are built in a way to charge you more. I subscribed for a free trial but ended up with subscription which automatically renewed, not in app subscription list. App is earning money on this “legal” ways to fool customers. Unsubscribe is not easy- website showed an inexpected mistake while cancelling subscription and still app charged 20 USD in 2 weeks again. Low behavior. Scam.Version: 4.98.0
✓ Falsely advertisedSaw on Facebook and in the headline said learn what your palm lines are and get your palm reading (not exact wording) Took me through scanning my palm and then told me to join for my reading. I downloaded app and joined and no palm reading. Page and app look great but to get someone to subscribe for a service that’s not offered is wrong! Especially for so called spiritual services..Version: 4.97.0
✓ Worst ads i have ever saw!Garbage.Version: 4.7.0
✓ Wont stop charging my cardI have tried to cancel a subscription to this app that I did not intend to get 3 times and it won’t stop charging my card..Version: 4.8.0
✓ They got worse :/Used to love it to check sign compatibility but now they make you pay or invite another person just to know compatibility and they ask after you fill personal information of another person, just weird they should switch it back when you only had to put the signs and watch a add. Getting to greedy for money..Version: 5.06.0
✓ Don’t even try the get a refundLook at all the bad reviews!!! First of all it is low quality content (from an astrologer). But that is not even my complain. I purchased the 3 day free trial (of course, who would buy without trying?) and instead it automatically chose the full $49 option. When I clicked purchased I realized the error and it was too late. So I went ahead and requested a refund explaining the situation. Technical problem, no intention to putt chase. And they said NO. Tried to dispute, because it is the truth, and accepted and then declined. Doesn’t seem reasonable or caring for its customers. But not only that. If the app was actually worth the money I would just keep it, but it is worthless. Even the newspaper horoscope, lol, seems better than this. I went forward to report as a scam, I noticed this happened to other people and did a charge back on my credit card..Version: 4.70.0
✓ Real quick to take your $$Be careful with this one!! About 2 seconds after answering the introductory questions these guys had already gone into my bank account not once, not twice, but 3 times!! Then the image on my screen just froze so I've never even actually seen this website!! Try to contact anyone to explain what happened to get my money back and this is the only way to leave any type of written message! Pretty brutal customer care department!.Version: 5.03.0
✓ ScamI paid the amount for the palm reading (which I have still not recieved!) then somehow accidentally clicked the wrong button and BAM $50 and I’m subscribed! It all happened so fast I had no idea what had happened. There was no way to cancel the payment so I used what I got for that $50, which was 3 whole minutes of texting a random psychic. Not worth the money and super scammy..Version: 5.00.0
✓ Nebula are SCAMMERSThey are fully aware that they are sneakily signing people up to their WEB services which are separate to their app subscriptions, so people are unaware until they get a surprise $$ charge. Im generally pretty good at preventing unwanted subscription charges but Nebula was a whole new level of sneaky and hidden. WEB SUBSCRIPTIONS do not appear in the app, apple ID, google play store etc so need to be cancelled on their website/by emailing them. After some reading it seems they have tricked a lot of people and continue to do so. Very dishonest business model to earn money. Deleted the app and hopefully my web sub cancellation request goes through and unauthorised charges stop..Version: 4.45.0
✓ Waste of time and $$$I downloaded this app thinking it would be worth wild, however, I was sadly mistaken. I’m a HUGE astrology enthusiast who has already done most research into my birth chart. After seeing an ad for the app I thought, “WTH why not give it a shot.” When it comes down to it this app has a lot of work to do to not only for convenience but also functionally. After downloading the app the first thing that rubbed me wrong was the amount of times I was asked to subscribe (sign-up for a membership). The first time I was prompted I didn’t know it was optional until I noticed the X (close button) in the top right corner. However, after closing the subscription screen I was prompted several more times to subscribe in order to do almost anything on the app. The basic functions of the app are horoscopes and your personal birth chart, which are free. These can pretty much be found on ANY website for free and are just as accurate if not better on other websites. Secondly, I noticed that I accidentally put in the wrong birth time. When trying to correct this mistake I realized that there was no way to correct it or at the very least it is very difficult to find. Overall, in my opinion this app is not worth the time nor amount of $$$ for the features. The only thing I like about this app is the features it has such as the palmistry, however, you need to subscribe for $119 (annual) or 9.99 (monthly) to be able to access many or these features..Version: 1.8.7
✓ Scam Advertisement - FraudulentTo people who are lucky and wise enough to click on Most Recent reviews, you will be surprised by how many other people were charged money unexpectedly and never get their money back. I was charged $19 after paying only $1 for a stupid report that’s too general and not even personally based on my survey like what they advertised. The thing is, they DO NOT let you know that $1 would be for a subscription, they let this happen very subtly. They utilize your carelessness, put you in a situation where you commonly tick “I have read all the terms” and make you ineligible for a refund based on their stupid and merciless policy. Making dirty money out of people. Smart move. I had a same situation with an another service before but I was lucky enough that they still refund to my account very peacefully and professionally. But today, luck is not on my side anymore. Well, lesson learned and I learned it in a very hard way. P/s: Nebula, please do not response this with your ‘copy paste’ answer that I agreed to a automatically renewal. You have the ability to change the whole situation and make people feel better but you still decide to take their careless money for your profit. This is the last time I put a slight trust in horoscope services..Version: 4.32.0
✓ Updated ReviewCharged my credit card for a transaction I did not authorize. And customer service is very very useless. ——— Update ——— Got my refund, updating my review to 3 stars.Version: 5.03.0
✓ Beautiful App! Might need to update some informationThe app is stunning! I love the graphics and beautiful wallpaper, with an lovely mystique. However, the information isn’t accurate as such. For example, the ruling planet is determined by the sign on the ascendant, not the sun sign (ie, Libra Asc = Venus, not Mercury - my sun sign). I think it’s important to give accurate information, as people try to learn about themselves and the world at large. The journey to understanding someone’s nature is amazing and profound, but deeply disturbing when given the wrong information. (Happy to help and consult if needed, I am an intuitive, and completed a diploma with the Sydney Astrology School) Blessings!.Version: 1.8.5
✓ Theft. Fraudulent. Scam.Update: it’s clear that you don’t treat your customers well because it a consistent theme in the reviews and i’ve already contacted your support with no response. so your reply to me review is a straight lie. Scam, should not be on the app store. They take money without permission. They use a “web subscription” which can’t be seen in your apple subscriptions, infact can’t be seen or canceled anywhere. The only way to stop is to email, which they don’t reply too. Forced to cancel card to prevent more fraudulent charges..Version: 4.66.0
✓ Takes money without permission. SCAMI tried to purchase one item which it flashed up with an offer offering me for $4.99 but then I have just seen on my bank statements it has taken 2 payments of $9.99!!! I have emailed them about this but received no response. How can people take money from your account you have definitely not approved? I have already emailed despite their reply below ignoring this fact and the company show no effort to fix the issue and simply send back preplanned replies. Awful service, PayPal dispute started..Version: 4.9.2
✓ Messages and PostsI would love this app but the chatting forum and direct messaging are screwed. I can hardly write a post, comment on other’s posts, or send direct messages because I keep getting “Unknown Error: Message contains inappropriate data” when I don’t say anything derogatory, I don’t say anything personal, I don’t say anything hateful or hurtful, and I don’t say anything offensive. There’s no reason for my messages, comments, or posts to be blocked but they get blocked very often and it’s very annoying. There are many times I try to help people who make posts about stuff they are struggling with and I can’t say anything positive or helpful because it gets blocked for “inappropriate data” without any indication of what is inappropriate and I reread what I wrote and see nothing inappropriate at all! Someone needs to fix this because I’m sure it’s common words that someone who wrote the rules for posting/commenting/messaging marked as inappropriate when these words, common everyday words, are not inappropriate in any way shape or form. If this issue gets fixed I’ll change my review from 2 star to 5 star..Version: 4.68.1
✓ Will take your moneyDon’t sign up for a “free” trial, they’ll still charge you. Totally shonky and a lot of broken English used. Astrology advice is so so. I would maybe have liked the app better if they didn’t help themselves to my money. Certainly not worth $16-$17 per month AUD which I did not agree to. Hard to cancel, cancel option nowhere to be found on the app and also didn’t appear through my App Store subscriptions either, had to report a problem via PayPal and then gave me the option to stop it..Version: 4.38.0
✓ DO NOT DOWNLOAD THIS APPThis has been by far the worst experience I have ever had with an app. This app drained for than $25 from my account in SECONDS due to a technical failure. When I tried to get assistance for the situation the customer service team sent me through a loop asking for countless screenshots which I provided, I continuously asked for updates and they would only ask for more personal information, including a screenshot of my phones details. Although they admitted this was their fault, they refuse to refund the money and even made jokes during the interaction we had about leaving them a "positive review" as my feedback had put a "big smile on their faces" - I wish I trusted the other reviewers when they said this app is a scam and the customer service is anything but helpful. They want your money, they aren't looking to improve your life - this app is predatory and notifications will bring you directly into a transaction if you click on them. DO NOT DOWNLOAD THIS APP. You'll regret it, I promise..Version: 4.9.3
✓ ScamOnly gave it a two star because I was able to get a refund. I curiously downloaded this app and within the first few minutes, this “win a prize” pop-up filled my screen. I spun it, got a “free lifetime subscription worth $89” and then checked my bank account later, realising $89 had been taken out. Apple helped me with the refund but Nebula tried to further sell me the subscription. Not a fan..Version: 4.45.0
✓ AppropriationThey have appropriated Irish, African, Hindu etc practices and are passing it off as “New Age”. If you know anything about anything this will give you a good laugh. lol had to delete..Version: 4.99.0
✓ It was great untilThe ads for one downloadable feature or stickers or something arbitrary one day became pop up annoyances, I can handle the typical pop up ad window and watch some bs clip of some bs product I’m never gonna consider buying a couple dozen times a day, without question, I’ve even enjoyed a service enough to shockingly pay to subscribe and turn off ads as a side effect of the other membership benefits one appreciates. As mentioned this app was enjoyable and consideration to become a member would have easily lean in the affirmative, yet one particular ad was presented, closed and presented again like five seconds later, closed in an effort to glean the insight that I was accustomed to understanding daily and before the sentence content could be determined the ad reappeared again, a different ad may have been less frustrating, but the same ad like a dozen times in a row, no shirt, was frustratingly annoying enough to compel me to share my encounter with the strange uncle and the bad touches I felt. I hope one day it will reconsider recent alterations and restore a user..Version: 2.5.2
✓ Not paying for “credits”Disappointed to be paying for a subscription and having to pay for “credits” to get answers or details is rude and unprofessional. To pay for a subscription should include most things in a subscription fee/service. Have removed the app and unsubscribed..Version: 4.91.0
✓ This is not what i signed up for nebs.I do not like that every hour i get harassed with 69 notifications from Svetlana saying “Find out when you will get pregnant 😍💭” or “When will you get married? ❤️💭”. No Svetlana i will not let you take advantage of me while trying to steal my money for a generic answer thank you very much and also i cannot get pregnant so i would like if you didn’t remind me of that every time i check my phone. Anyways i have to get back to developing my archery skills goodbye for now my lovely’s and blessed be to all 🖤🥺.Version: 4.9.3
✓ DO NOT DOWNLOAD NOR CLICK ON THEIR AD. SCAM!This app is a total joke. even if you don’t intend to purchase anything they made their website hard to navigate. They will let you pick the price how much are you willing pay to get the “compatibility report” and once they get your bank details, it will keep offering you different things then eventually you will accidentally click on something that will automatically charge your card with the additions you don't even want. I emailed them for a refund and they agreed to refund it on my account, 30 days later still haven’t received any money from them. Do not download, not even click on it when it appears in your ad. It’s a trap and likes take your hard earned money..Version: 4.75.0
✓ If I could give 0 I wouldScam download it last night the free trial was charged for a premium subscription this morning.Version: 5.06.0
✓ Frustrating BugsI really like the accuracy and different features of this app, but I have had it for 3 weeks now and have had some of the same recurring issues. I never know when the app will connect. It will either keep me on the spinning “Nebula” screen or tell me that something is wrong and to try again later. This is really frustrating as a fairly new user. Also, since day one, my widget has not worked on my home screen. It is completely blank and displays no information. At first I thought maybe it was just mine as I got a iPhone for the first time and maybe I was doing it wrong. But then my friend who has been using nebula for quite some time said that her widget hasn’t been working recently either. These bugs need fixed soon or I will be finding another app for my daily horoscope..Version: 4.9.3
✓ Dodgy subscriptionI haven’t even got a subscription to this app in AppStore and it’s still charging me for something I can’t cancel because I have subscribed!!!! NO STARS FROM ME!!!.Version: 4.35.0
✓ Couldn’t get past the third page!I think there must have been a glitch in the app, as I couldn’t select the city I was born in. The only cities which were available were in the US. I checked my location settings and they definitely weren’t part of the problem. I’m disappointed, as I was recommended the app by a friend. Hopefully I’ll be able to use it at some point..Version: 2.8.1
✓ DO NOT DOWNLOAD THIS APP!!!I agreed to the free 7-day trial, on the 6th day, I could not find the unsubscribe link, so I emailed. Andrew” told me my request was received, and that I am now unsubscribed. After that, I was charged $9.99 three times. I emailed them about this, and they told me I did not unsubscribe in time, and that the subscription link was sent to me in an email, I should have used that to unsubscribe. I never received this link. All I could find in my emails is the support email. But they kept telling me I need to use this non-existent link. I went back-and-forth with them through e-mail, and all the while they were telling me that I cancelled too late and I am not entitled to a refund. This morning I got my fourth charge from them. They still have not cancelled my “subscription” which I never signed up for, nor have they sent me this link they kept telling me I received, which I didn’t. I now will have to contact my credit card company and hope they will do something about it. Do not down load this app, unless you want serious headaches down the line. Read the other reviews, they corroborate this horrible experience and terrible customer service..Version: 4.9.3
✓ HIDDEN CHARGES WONT SHOW UP UNDER PURCHASES OR SUBSCRIPTIONSBE VERY CAREFUL WHEN DOWNLOADING THIS APP. I signed up for the free trail but cancelled after I realized I wouldn’t be using it. I verified this under the subscription tab on my Apple account. HOWEVER, I soon started getting charged 9.99 WEEKLY from Apple and could not for the life of me find out where the hell these charges were coming from. Apple support could not help because they couldn’t see where the charge was coming from either and suggested that someone else in my household made the purchase. There is no one else connected to my account. I ended up moving all the money out of my bank account to avoid these charges. For months I’ve been inspecting every purchase I’ve made to see where it could be coming from. Finally after checking with my computer and cross referencing my phone purchases I see a Nebula weekly subscription charge for $0.00 4 days after the original purchase. Note that this charge does not show up on my iPhone X under purchases or subscriptions. After checking the app, I realized the in-app purchases add up with the random and constant attempts from apple to collect $9.99. As well as stating I am still subscribed to their weekly subscription. This subscription shows up as CANCELLED under my subscription tab and should be CANCELLED. This app is engaging in fraudulent and dishonest activities BEWARE..Version: 2.3.1
✓ Great app but unfortunately misleadingFantastic & very informative & I found it to be extremely accurate & it would have been value for money if I had signed up for the subscription but I didn’t & am a struggling disability pensioner who unfortunately got the shock of my life to see that they have taken about $200 from my bank account. The last one just a few hours ago. I don’t understand how this has happened but it’s left me in a bad predicament & because I wasn’t even aware of it until I noticed the last payment taken today I could have at least got my moneys worth from the app I found once I tried to find out how to stop these payments from coming out. So I probably would have rated it 4 to 5 stars had it not have been for them taking money that I wasn’t even aware of.Version: 4.97.0
✓ THEIVESDO NOT DOWNLOAD APP OR BUY ANYTHING FROM THIS COMPANY! They are absolute thieves! I purchased a one off horoscope report which was completely inaccurate to so they know nothing about astrology! They advertised the report for $4.99 but charged me $9.99. I let that go but then 6 days later they charged me another $9.99! I did not sign up to anything or consent to them taking any money. I have emailed them so many times with no response! They are LIARS and will completely ROB YOU! STAY AWAY.Version: 4.9.2
✓ Scammer/fraudI had to cancel a debit card because of this company. Not only that but I had to go to the bank and the bank had to flag the 3 attempts of false charges, because after opting out and deciding against the app subscription.. they still attempted to charge my bank account 3 times. All day I didn’t have access to my money in my account, had to change my debit card number and wait for it to be mailed to me, because of this company. I understand the need to pay for something if it is worth it, but this app/company isn’t worth the risk. **with the amount of reviews of STOLEN money from people, I truly HOPE they get sued and shut down. /update for the developers response./ I will not be contacting any “support team,” from this company. For all I know clicking on that website alone will result in another false charge. My bank is investigating the charges and I was assured they filed three separate police reports for the fraudulent attempts on my bank account. It is evident that this isn’t a horoscope app, it’s a front to steal money from innocent people. You take advantage of people’s curiosity and like I’ve said previously, I hope the company is sued and permanently banned..Version: 4.97.0
✓ Unauthorised paymentsI have had two payments removed from my bank account now, and I have not authorised either one of them. My bank is aware and is investigating, but I cannot cancel my subscription on the app. It will not allow me to do so. I have also complained to trading standards and I’m expecting to be contacted by them soon. Please be aware before showing any interest in this site and contact your bank to report any unauthorised debit and they will deal with it..Version: 4.99.0
✓ Scam app don’t believe fake reviewsThis app is a scam. After trying their free trial and seeing it’s not all that great they charged me after the trial was over. I cancel it and think nothing of it but next thing I know they’re charging me $9.99 a WEEK for this, mind you I never signed up for this subscription. I go and cancel that then realize the next week they’re still charging me. After a month attempting to find a way to contact these people to cancel the app and having no luck I had to ask my bank to block this app from making charges. Skip another week or so and they’re STILL trying to charge me 9.99 daily and I get a warning from my bank everyday that this app is trying to charge me luckily it doesn’t go through but the fact they’re still trying is absurd. DO NOT TRUST THIS APP!!! If I could I’d give this app -100 stars for this shady activity. Stay as far away as possible from this!!! Also notice all the 5 star reviews for this are titled with random names obviously fake reviews.Version: 4.9.3
✓ Can’t cancel easilyMy teen got this app as a free trial without my permission. I have not been able to cancel the trial and there are no settings in the app where you can cancel. I do not want this app, I do not want to pay for it at the end of the trial but cannot figure out any way in my phone or in the app to cancel it. I have looked it up online and tried to cancel but again, Im not able to..Version: 2.0.1
✓ Zero stars if I couldThis app stated 3 days free on their subscription, it immediately tried to charge my card. Now I am unable to update any app on my phone or download new apps. I have asked for this to be fixed multiple times and no help was given! Extremely disappointed in this experience!.Version: 5.03.0
✓ It’s pretty much a scam site“Advisors” stall the chat which you have to pay by the minute. Take funds from your account Don’t provide what they’ve promised And NEVER get back to you when you try to contact them..Version: 4.97.0
✓ Sneaky subscription service WITHOUT CONSENTI paid for one report and they have signed me up for a weekly subscription service of 9.99 USD. I received no email confirmation of the subscription service either. Instead after paying for the report I received an email saying that the premium feature is automatically unlocked once I downloaded the email. Nowhere did I have to consent to a subscription nor had any control of unlocking premium features. This is no way to run a business and intentionally misleading..Version: 4.12.1
✓ This app is awful.This app is a waste of your time and phone space, seriously don’t get the app unless you want to pay which is stupid. DO NOT GET THE APP it’s a total waste..Version: 1.7.7
✓ ScamThey automatically subscribed me after I paid $1 for a palm reading. I had to verify myself if a subscription was made in my name and it was even if I didn’t check anything. Really bad..Version: 5.05.0
✓ Good appThis is a really good app and i love all the features but an option for non binary needs to be added so it is more inclusive and possibly adding other genders too would be great.Version: 4.3.1
✓ Desperately trying to cancelI have paid hundreds while trying to cancel my account - I’ve canceled my card and a hold was still placed! No one is replying to my numerous emails and online chat goes no where - I’m going to have to completely close my bank account..Version: 4.87.0
✓ LibraWhy does it say I’m a Libra when I’m a Scorpio!? Very very frustrating so can’t get any good readings So unfortunately not purchasing this app.Version: 4.99.0
✓ Pay, pay, payCan’t do a whole lot without paying for the subscription. App is always forcing to buy/pay subscription fees. I deleted the app and found something better..Version: 4.8.0
✓ Money pit app- trapped with continuous payments even after you stop using the app:This app is intriguing but at every turn they attempt to take your money and don’t get me started on the subscriptions. It’s so well hidden you cannot easily unsubscribe. So you are stuck paying for a non service. I spoke to a medium/ advisor. She was believable and intriguing but after paying £20 I got 5 mins to ask her questions until they could take more money from me. I just want to delete the app and unsubscribe from all fees, Nebula. My point is I paid for that ladies service. Ok. However continuous payments that are so difficult to cancel especially when you stop using the app. Who wants to pay for a service they are not using. I spent days on the app just trying to cancel my payment. That of the dodgy part. Avoid this app like the plague! Signed an unhappy customer!.Version: 4.83.0
✓ Do not useThe report I received was for 2023 instead of 2024. The only reason for the 2 stars is that it’s easy to cancel.Version: 4.99.0
✓ InaccurateI really enjoyed this app for well over a year now until i found out that because of this, i’ve been going around with the wrong rising sign.Version: 4.12.0
✓ Would have been 5 but it stopped workingIt wouldn’t load my horoscope after several attempts - I even uninstalled it; refreshed it, all that I could think of. I am greatly devastated as I was enjoying it up until this point. Hope you fix the bug soon so I can install it and use the software again..Version: 4.1.0
✓ Still trying to take my $Although I canceled this app, it continues to try to take $ out of my Apple Pay 🤬🤬🤬.Version: 5.07.0
✓ My horoscope still says August and it’s the middle of SeptemberI just bought this app no more than a minute ago and was going through everything. I swiped over to the month horoscope and it says August for two of the categorizes. It’s in “love and relationships” and “health.” I kinda seems to me they just copy and paste and forgot to switch the months. I still have a trial and will probably be cancelling. I don’t know enough about the app yet but it dosent seem very genuine to me. I also tried to find a customer service email address so I wouldn’t have to post a review. Maybe it’s just a mistake from someone who got confused? But like I said it looks like it was last months post and just got recycled. I have pictures too if they need to be shown. Idk I’d at least like to have the right moths in my horoscope that costs over a $100 a year, or $9.99 a month. Everything else seems cool tho, but very run of the mill stuff you can get on any horoscope app or even websites where you put the same info in..Version: 1.6.4
✓ Stole Money After Cancelled/Closed AccountDo not download this app! If you do, please do not sign up for the trial/premium plans. I downloaded this app in July and signed up for the trial which was $1. Agreeing at the time to pay bi-weekly, within a week of having the app I decided I didn’t like it and would be closing my account. Now it’s the end of October and I was confused why I kept getting charged $19 bi-weekly from Obrio Limited. Turns out even though my account was closed/cancelled, the company that owns this app continued to charge me. That’s over $130 since July that was stolen from me. Money that would’ve been used to put food in my children’s mouths! I emailed support immediately to resolve this issue, their response was because the payments weren’t refunded within the first 30 days of initial purchase/signup I’m unable to get a refund but can get free materials to an app I don’t use/deleted my account with. Yet how was I supposed to know they were going to continue to charge my account after it had been closed and cancelled? So again I do not recommend this app..Version: 4.41.0
✓ Waaaaay too many adsI really like this app, honestly, it’s info is great and and it’s interesting and works well, all that. But why must there be a video ad that takes me to the App Store literally any time I click on something!!!?? Like a ridiculous amount of ads.Version: 4.37.0
✓ Absolute LIARS! Scammers?I saw their advertisement in Insta or facebook and it said to pay so you can get your astrological readings and all … So I payed and yet nothing … I did not get anything!!!! The browser page on my IPHONE PRO started acting HALF AN HOUR like its loading on their page and just like that nothing !!!! And I paid something do Im starting to think they even stole my cards details like I don’t know. They set it on automatic payment !!!! And i want to cancel that for sure 🎀🎀✅✅✅✅✅.Version: 4.88.0
✓ DONT TRY FREE TRIAL!!!!!Such a rip off!!! I started a free trial thinking I could cancel it just like the rest of my apps I download. But NOPE after cancelling my subscription with Apple and deleting the app it kept on charging me! $80 later in 6 weeks. I tried to figured out why I was still being charged, and there is a WEBSITE.... I had to physically cancel a plan on the website. So stupid!!!! DO NOT TRY CANT DO ANYTHING WITHOUT A SUBSCRIPTION AND MAKE SURE YOU CANCEL ON WEBSITE!!!!.Version: 5.01.0
✓ Very greedy appConstantly making offers of “free trials” within the app. The web version is VERY DIFFICULT to cancel subscriptions. EVERYTHING in this app is an add-on requiring further payment..Version: 4.83.0
✓ Refund requestI have asked repeatedly that they stop charging my credit card and to refund my money. I cancelled my subscription..Version: 4.98.0
✓ New update isn’t goodThis new version is all over the place! Where is the section where I know when to cut my hair, water my plants, go to the doctor etc. whatever you did to the app it’s just become harder to understand… and why is there always tarot readers messaging me? It’s become increasingly annoying..Version: 4.64.0
✓ Why is it in spanish?You have to watch 2-3 30 second ads just to unlock ur horoscope for the week or if u wanna see ur horoscope for the next day. My horoscope of the week is currently all in Spanish yet my horoscope for the day is perfectly in english????.Version: 4.15.2
✓ FrustratedEnjoy the horoscopes - when the app opens!! For the past couple of months I constantly have to delete and re add as it doesn’t open just freezes. Hopefully this glitch will be fixed..Version: 4.22.0
✓ Not impressedCan’t leave a review for the actual psychic. The messages written were terrible and hard to understand no grammar ! the person I spoke to clearly didn’t read my messages and seems like they copy and past a script as they confused pronouns and seemed to have no idea what the previous msg I had sent said. Genuine conversation in an app like this would be appreciated. Especially seeing as you are paying for the service.Version: 4.88.0
✓ Stole my moneySo I had a reading generated and paid 0.79 which I was cool with. Then today I get a notification that another £16 was deducted from my account and I hadn’t subscribed to nothing. I paid for the offer and that was all I expected to pay. I will dispute this with my bank as it’s not a good look to be able to randomly dip into someone’s account without prior consent. 🤨 If I were able to leave zero stars I would..Version: 5.01.0
✓ Scam!Scam! They say free day trial but charge you right away and Apple won’t help you at all. I deleted the app minutes after download and was still charged immediately for a week..Version: 1.9.1
✓ Be wary of unexpected chargesFell for an ad on Instagram, thought I was just opting in to pay what I wanted to try the service. Turned out I was, without my knowing due to a lack of clear communication on Nebula’s end, opting in to a recurring charge of $19 every 2 weeks. Nebula’s support was at least, after a bit of negotiating, willing to give me a full refund (after at first only offering a 50% refund). So that was a pretty good experience. But be careful of the $ gouging and sneaky subscriptions — especially on the web interface coming from Instagram ad; it’s seriously not clear at all that you’re opting in to a $19/2 week subscription… they make it seem like it’s a free trial and you can pay what you want to try it, that’s it. Nebula devs, take note of that experience in particular.Version: 4.97.0
✓ I want my money backIt said 8 dollars something a week and you took 144 out of my account give my money back.Version: 3.7.2
✓ Offered me a palm reading, which I never gotOnce I paid for it, instead of giving me the reading, I was offered an unlimited vortex of additional pay for service features never got my palm reading to me. It resulted in a scam. I’m glad I only paid a dollar I better not get charged anything else because I cancelled minutes later. No Bueno in Canada here.Version: 5.06.0
✓ Misleadingly expensiveAds tempt you with some personalised reading.. it’s just a horoscope app 🙄 not personalised reading. Paid for the tarot reading on sign up - never received. Chat with the advisors is pretty cool to be fair but at $20 for 3 mins.. and it auto tops up without warning? Was not expecting to spend $80 on a 12 minute chat 😵💫 Sold as an app that will give you amazing insights but the app just connects you to pay more. Disappointing.Version: 4.92.0
✓ DisappointedCharges are high and they won’t refund credits when you get nothing for your credits They ignore requests for refunds.Version: 5.04.0
✓ Careful you’re not scammed into 40 bucks a month! Many have!Not a bad app to access your daily horoscope - too many pop ups tho which is annoying. But I specifically declined my weekly payment of 9.99 to the extent they offered me a discount to 2.99 a week. I didn’t want it. Next thing you know I’m being charged 9.99 per week for their pro option - I didn’t notice until I stumbled into the receipts in my junk mail. I contacted them and was given some blurb that it’s shown on their sales page on their website (I’ve never visited their website I’ve only used the app) basically suggesting I’d not been remotely observant. Check the reviews. So many people get done in this way! It’s sneaky and VERY unclear (i believe intentionally) and still have no recollection of any of the confirmation pages they refer to that they mention. I kicked up a bit of a fuss on email and got my money back. So that’s the only positive thing I can add about the business side of this app..Version: 4.12.2
✓ I NEED A REFUND IMMEDIATELYCan you please change the way the subscription advertising is set up? What a dishonest scam. It clearly shows in the centre the free trial option in the centre - but highlights the option on the right so you pay $66 dollars right away! I thought I was selecting the free trial since it was dead in the centre. I did not notice the lit up border on the option on the right. I just paid $77 CAD for no reason. IMAGINE IF IT IS AN OLDER PERSON or someone who is not that great with technology, they would totally click on the option I did!!! it’s totally preying on people. So disgusting..Version: 4.2.0
✓ ScamScam.Version: 4.85.0
✓ It’s okay I guessRight off the bat I’m going to say I’m eleven. I downloaded this app because I think zodiac stuff is interesting. So as I was setting it up and got to the part where you select your birthday, I noticed if you use 2010, 2011, 2012 etc, it would automatically go to 2009. I do not know if it was programmed this way or if it’s an error. I was really disappointed with this. I believe the app should let people use any age they would like, whether it’s for their children, a friend or just anyone, because zodiac stuff is super fun! Even though it isn’t always quite accurate. I hope that people will be able to use ages younger than thirteen in the future with this app :/ — btw I believe this is a great app, again, I’m a bit upset that you aren’t able to use ages under thirteen 😕 Response to developer: Okay, that makes sense. I would be looking up to the update if it comes out! Thank you for letting me know..Version: 4.30.0
✓ RefundI agreed to a free three day trial, but was charged with the first three hours..Version: 4.2.1
✓ BUYER BEWARE. 3 DAY TRIAL CANNOT BE CANCELLEDI “purchased” a subscription with a 3 day free trial attached to it. When I went into my subscription management section on my phone to cancel before the trial ended the app was not listed at all in my subscription list. So I could not cancel it! I email developers immediately requesting cancellation. 3 days later I’m charged on my card and receive an email from developer advising it’s out of their hands and to contact Apple. They said something about a lifetime access purchase dues not show up in your subscription section of your app management - which means they CANNOT OFFER a 3 day trial in that if that’s the case. This is FALSE ADVERTISING! Do not click yes to the lifetime access with 3 day trial option! Apple have also rejected my request for a refund. I am furious!! To top it all off, I no longer have access to my premium features (nebula turned them off?) so I’ve been tricked into paying $80AUD for nothing!! DO NOT buy this app - they cannot be trusted..Version: 4.77.0
✓ Free trial doesn’t show everythingNot going to lie, apps like this are not worth the money or investing your confidence or time in. There is very limited access & options to explore on a free trial. The app really doesn’t allow you to truly understand your sign or personality because it’s all been prewritten and working on predefined characteristics instead of very persona results. The summaries also seem very simplistic and almost superficial from what I am allowed to see. I would recommend a personal astrologer over an app if you want far more insight and personalized readings..Version: 3.2.0
✓ I feel trickedI accidentally subscribed for the free trial to this app in a moment of distraction and have been trying ever since to cancel the subscription . The subscription is for a year of services and over $150 dollars!!! Ridiculous!!! Once you are inI keep being redirected to cancel the subscription and nothing is working and I can see the charges looming. Please save yourself this level of stress and do not download. I feel duped and I want out..Version: 1.7.3
✓ Great astrology app! too many notifsI love this app, easily my favorite astrology app, and I actually much prefer the graphics and aesthetic over other apps, ones that rhyme with MoStar. HOWEVER, there are waaay too many ads for the paid services within the app. I sometimes get like four in a row, all trying to advertise the in-app purchases, specifically the astrologers you can pay to speak to. I used this service once and was happy with the answer and speaking to someone however I will use the service again on my own accord, not when it’s advertised to me three times a day. In fact— it makes me less likely to use it again when there’s so many notifs. There should be an option to customize push notifications! Overall very solid app and I would definitely recommend!.Version: 4.9.3
✓ The app is very comprehensiveBut it charges me saying there could be astrologists answering my questions, and each question costs you a bit of money. I have paid, not much, but there is no respond since two days from the astrologist. It is quite irresponsible given they used that as the selling point. I will cancel the subscription and it’s a no for me. The interface is also not good enough. cheers..Version: 4.40.0
✓ ScamI downloaded the app out of curiosity and used the free three day trial and cancelled my subscription within an hour or so of downloading the app. I was charged nevertheless and multiple requests for refund were denied by Apple. Very disappointed in this app, and also, Apple..Version: 5.05.0
✓ Money stealersAs soon as you agree to the free trial it takes the top subscription fee from you bank account immediately. It tells you it will charge you for one week after the free trial has ended but instead takes the amount for the highest subscription immediately before you can begin the trial. There is no where to request a refund and I’ve seen on the app that it has done this for others who are also having trouble getting their money back. Do not buy.Version: 4.98.0
✓ ScamDo not subscribe and do not purchase anything. I accidentally clicked on a very misleading link which said i would be charged £1 for a relationship horoscope reading while looking at website via instagram and it instantly took £44 out of my bank. They are ignoring me now and I still haven’t been refunded after asking several times..Version: 4.97.0
✓ JdjdjdkdjsCannot find a way to edit the information because I learned my birth time was not accurate. So I’m just going to delete... the other apps I use was easily edited..Version: 1.8.3
✓ Can’t do a thing without moneyI read a review which was talking about how you have to pay a subscription. The app replied to say that there was lots of content available without payment. So I downloaded the app, filled in my details and after calculating, it asks for payment. You can’t exit it or click back. There’s no way to access the so called “free content”. Pretty disappointing..Version: 1.7.7
✓ OkI installed the app mainly for the palmistry but I was a little disappointed to be honest. The reading was very basic - only a small paragraph for the head, heart and life lines each. For the money they want to charge for a subscription it’s not worth it since you get that information on the Internet. Aside from that it was hard to find the palmistry stuff as it’s hidden away in the profile section. Given that you scan as you sign up I figured it would be a main feature but it’s not. Otherwise the info seems ok..Version: 4.2.1
✓ RidiculousI was given a free trial for this app but I had to subscribe. I cancelled the free trial within half hour of downloading this app. They still charged me for the full year. Typically if you cancel the subscription within the free trial period they don’t charge you for the year. This wasn’t the case and I was charged $82…. If I can give a zero star rating I would..Version: 5.01.0
✓ Great concept, weird notificationsI got this app because my boyfriend got it and suggested it to me. At first, I was happy to find an app that was accurate and gave me more information than other astrology apps. Over time, it started sending me at least 3-5 notifications a day and the WORST PART was that they all said something along the lines of “Talk to an astrologer—find out when you will get married” or “Find out when you’ll have kids”. My boyfriend hasn’t received a single notification like this (about marriage and kids). I am not even near the average age that people have children and got so fed up with these notifications that I deleted the app. I also didn’t enjoy the interface and noticed quite a few grammatical errors, but this wouldn’t have made me stop using the app if it wasn’t sending me misogynistic notifications all day about personal life events that I don’t even care for at the moment..Version: 4.12.0
✓ Nebula (is essentially for beginners)When I first got into this app and my spirituality journey it felt like this app was very accurate and I feel in love with it. However now it feels like the app doesn’t understand me anymore. I’ve made a drastic change in my journey and for some reason it’s like the app can’t see that I made this change, and is instead still trying to teach my past self something instead of new me. I feel lost, and when I came to this app for guidance, now I find none. Daily horoscopes feel repetitive and daily tarots feel inaccurate to my current situation. The app is still beautiful starting off with your spiritual journey, however now I feel like I have nothing else to gain from this app and now I need guidance from stronger and smarter individuals..Version: 4.83.0
✓ DONT USE!They take your money left right and centre. Once they have access to your bank card they charge u discretely without reason. I have had hundreds of pounds taken out of my account whilst i haven't even been active on my phone to even buy stuff. I have been battling backwards and forward through email and they are no help and pure rude. If you read other reviews they have done this to other people , so its not only me. DO NOT USE!!.Version: 4.97.0
✓ AggressiveIt’s so aggressive and constantly pops up with things to say to you or make you pay money. Want to take a screenshot? “Hey, you just took a screenshot, how about sharing that with your friends? Here, I’ll open the contacts for you immediately so you can share it.” Want to skip through the tutorial? “Hey, here’s a random section where we force you to type a question in and press send so that I can open the payment options and hope your finger slips and presses confirm!” Like, really? Clearly all about money and getting popular. Congrats developers, you made an annoying app..Version: 4.8.0
✓ CHARGED ME WITHOUT PERMISSIONI downloaded the app months ago and never signed up for a free subscription, I deleted it shortly after and today it’s taken $30 out of my account that I was meant to use for my baby’s formula. Absolutely shattered and disgusted.Version: 4.77.0
✓ I'm Not SingleThis horoscope stuff is great and all but it's really catered to single people. Telling me that I'll spark up a new relationship is very disconcerting and even though I know horoscopes are just for fun, it's really making my partner look at me weirdly as I do have some sort of belief in these things. I'm in a very loving relationship, it would be great if this app catered to my personal horoscope and circumstances regarding my love life with my boyfriend..Version: 1.8.5
✓ FriendsI love this app and getting to know and understand myself. But when I found the add your friends, I was very disappointed I couldn’t register my child considering the too young of age. As I want to get to know myself I would really like to see how I can understand my child better and do better for him and his progress through life. To do so, I have to seek outside of nebula services and I would appreciate not having to. considering how much I depend on nebula for understanding myself. As well, there is some compatibility glitches. I once checked the compatibility with an Aries and when it came to modality it said aries was a mutable sign instead of cardinal, but when you go to Aries specifically it says cardinal sign. I would do some extra proof reading in the app if I was the creators. I don’t want to be misinforming my friends when I direct them to nebula..Version: 4.45.0
✓ BE CAREFUL WITH THEIR “MEMBERSHIP PLANS” hugely misleadingExtremely overpriced. I was also charged $54 for a 3 month subscription but wanted the first 3 days free option, yet was charged straight away. Apparently it’s because I have had a free trial before. Very deceiving and cunning to not give a pre warning notification that you will be charged straight away..Version: 4.3.1
✓ They charge you even if you canceled your subscriptionPlease do not put any card info in their app. You will get a recreating payment even if you cancer your subscription!.Version: 5.03.0
✓ Dishonest scammers!Beware of this company, you cannot buy a report without signing up for a subscription BUT they don’t make this clear anywhere during the billing process. In fact they even say on their website that the report is a one-off payment but then won’t give you the report without having a premium account (beware this is the subscription!) Very disappointing, this company has no scruples..Version: 4.12.2
✓ Terribly misleading with subscriptions - avoid at all costs!As many have mentioned, the subscription process is grossly misleading. They have taken $180 from my account! Who in their right mind would pay that amount willingly? When I emailed, they referred me to Apple, who simply blew me off not even bothering to review this and help me in what is already distressing financial times. Terribly disappointing, terribly misleading. I never write reviews, but felt I had to in this instance. This is how bad this whole customer experience has been! :(.Version: 2.3.1
✓ READ THE PRIVACY INFONebula’s an aesthetic masterpiece. It also has gimmicks similar to the ones candy crush uses to get you to spend money. It’s a feel good app. I’ve noticed a few interpretation errors after double checking against non-AI-generated readings. There are a bunch of typos. They want you to pay for personal readings so there is a red dot (the only red dot in their UI) on that button (so anyone with social media conditioning will click it thinking it’s a notification…more than once). Most importantly: you can see how they use your data right in the App Store below the app description. They store and use your personal info. Most astrology apps dont. The one thing nebula has going for it is it’s the best interface I’ve seen on an astrology app. It makes you want to open it and read and click around. If you’re vulnerable to in-app spending you will likely end up paying them lots of money for more serotonin..Version: 4.15.2
✓ Woooow sneakily asks for moneyThis app is so sneaky with money. I downloaded it, put in all the info like my date of birth for my horoscope, and as it’s walking me through how to use the app, it FORCES me to click where it wants me to click. It guided me to the page where you can “chat with a real astrologer” and made me write in a question. I wasn’t able to click out of it but I didn’t want to ask a question. So I typed a random letter and pressed send thinking I’d get out of it and immediately the screen charging my credit card pops up for me to confirm with Face ID. The app never indicated that I would have to pay for anything. If Apple didn’t have the security measure where you double click the side button, this app would’ve charged me $10 for typing a letter. Insane..Version: 4.7.2
✓ Scammy?I signed up for this app on my phone from an Instagram ad and it is nice looking and well designed but the $19 subscription that I was somehow signed up for takes away anything good I had to say about the app itself. I tried to cancel my subscription after the trial and the app said I didn’t have a mobile subscription. I tried canceling the web subscription by entering my email and nothing happened. So I assumed it cancelled my subscription. WRONG! They’ve been charging my card for 5 months. When you go to their support page and submit a help request you get an email saying if you can’t cancel your mobile account it probably means you have a web account. Probably?!? I don’t want to delete this app before I get my refund but I’m definitely not recommending anyone else sign up for their “free trial”..Version: 4.87.0
✓ Very awfulNot worth it. A total scam..Version: 4.97.0
✓ InterestingFound it interesting and a bit vague and can’t quit the app.Version: 4.99.0
✓ FAKE FREE TRIAL WITH ACCOUNT CHARGE, AVOID THIS APPI am so so unsatisfied with this app, I was offered a 3 day free trial which I hesitantly accepted, and within minutes my account was charged the full annual fee. I cancelled it within minutes and have not been refunded, and also lost access to the subscription of the premium they charged me for. I have been trying to resolve it but there is nowhere on the app to speak to anyone to help. Avoid this app. If I could put 0 stars I would.Version: 4.33.0
✓ I like it but not accurateI really loved this app and it would be 5 stars but for the past 4 days alone (and at least 2 times a week before this) my focus of the day and horoscope have been relationship or based on my relationship… which I don’t have! I selected single when I first put in my information for a reason. It’s super annoying and I’m considering deleting the app..Version: 4.12.2
✓ DO NOT SIGN UP, SCAMNebula is evil, they put pop ups throughout their website everywhere which leads to you accidentally clicking on things and then subsequently being charged ridiculous amounts of money. Their billing and payment information is well hidden and confusing. The option to cancel any subscription is hidden very well also. Very sneaky and immoral, taking money from people in exchange for bulls***..Version: 4.97.0
🙂 Nebula: Horoscope & Astrology Positive Reviews
Nebula: Horoscope & Astrology works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Nebula: Horoscope & Astrology.
⛔ Nebula: Horoscope & Astrology Problems
