Promova App Negative ReviewsSleepSci

Promova Negative Reviews

4.5
4.59042 star

Total 130 Negative Reviews

Promova App Complaints & User Negative Comments 2023

Promova app received 130 complaints, negative comments and reviews by users. Have you ever had a bad experience using Promova? Can you share your negative thoughts about promova?

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Promova for Negative User Reviews

Deceptive advertisingThe ads for this app show a user reading with the ability to look up words directly from the text. This feature is nowhere to be found in the app (Spanish). Also the lessons seem quite limited without paying more for lessons etc..Version: 5.3.1

Cancel subscriptionI'm trying to cancel the subscription four months ago. I wanna CANCEL my subscription!!!!!!.Version: 2.5.6

That’s too early for say, but I hate pay to all tings on the wayI don't like to know that I have to pay for more things after having paid for 3 months, so play fair and charge for a single course, if those things are possible to pay to get, here's the tip, it makes me feel cheated right away from start.Version: 5.7.1

Waste of money - Thieves!Even though my level was defined as “advanced”, the teaching in the app was for beginners and as many other people stated, the translations are wrong. Don’t spend your money unless you’re a real beginner and have no knowledge in English. (Then you wouldn’t understand this review at all :)) On top of this, they have been charging me for three months with a tricky subscription system! Even though I cancelled my subscription on Appstore, and it wasn’t shown on my subscriptions in Appstore, they still withdraw money! Because I needed to cancel it on their shady website which doesn’t allow me to cancel. Total thieves!.Version: 4.20.0

Not so advanced!I liked the app learning format and structure. However, advanced words and phrases are very limited. I purchased this app thinking that I will get new words and phrases on a regular basis. However, it doesn’t seem like it. I completed my whole advanced lessons and now I am left with no advanced words and phrases to learn. Also, although it says advanced, only a few are advanced. What kind of advanced learning is learning living room, bedroom , kitchen ? The app is good but lacks good amount of words and phrases. I can have a better word and phrases database for you to use into your app. I don’t understand how difficult it is to just update the database content. I am seeing this app already got similar reviews in the past. I want to request for a refund of my purchase. I don’t want to waste $20 on something that’s not useful to me..Version: 2.10.2

A massive conCharged $80 when I was Simply looking at the app! Disgusting methods! Waiting a refund or going to ombudsman!.Version: 3.7.2

Unfortunately disappointing appThe app seems pretty basic for someone who started its learning journey. It also seems to be created for younger audience in mind with the milestones’ awards, the kitten and the mid-lesson congratulations. The translations to Polish are very often incorrect thus defy the whole purpose of studying. New lessons don’t seem to load on time. Generally, I would not recommend as there are much better apps available..Version: 3.6.0

Lame new logoI like the cat logo so I'm just never going to update this app now :) also the free options are very minimal.Version: 5.7.1

Be carefulI subscribed by mistake but neither appke support nor app developer didn't help me to cancel and refund. The money is more important for them..Version: 3.7.3

I would give 0 if I couldThis app is a total scam - read terms and conditions before purchasing it, there are no customer rights whatsoever. It’s impossible to get the money back, customer service is not responsive at all. The content of the app is questionable too, the translations of words’ve literary made me cringe..Version: 3.6.0

BEWARE!!This is a scamSo I saw the ad on Instagram for a great Spanish podcast read along and signed up for the week trial. When I downloaded the app, it was a Duolingo type of app. I was so confused, I reached out to them and they actually told me that the podcast read along does not exist at the moment, it was recalled due to some issues BUT look at how great our app is. I asked for a refund because what I signed up for does not exist. She actually said that I had to use the app everyday for a week and show that I used it for her to give me a refund. Ha???? That makes no sense. I lost the money because I’m not willing to jump through their hoops to get it. I would have actually signed up again when the read along came back but now NO WAY!!!!!!!!.Version: 4.20.0

Very disappointedIt’s only a paid app where you have to subscribe for each month..Version: 3.13.1

Very bad appThe first day works ok but after that I can’t do anything because it’s just has advertising, it is annoying you try to study and learn new stuff but if you don’t pay you can’t use this app at least with restrictions.Version: 4.14.7

Very bad experienceI didn't like the learning method and wanted to cancel my subscription the same day. I appeal to everyone to be very careful before paying for their membership on the app. The unsubscribe process is unnecessarily long and to get your money back, support agents will tell you to use the app for at least 7 days. They expect you to change your mind by then. You should be persistent and immediately say that you do not want to use the application and that you want your money back! Only then will they tell you that the company's policy is that they try to keep you for 7 days and they will tell you that you will still get your money in the next 14 days. All of this is very unprofessional, frustrating and a waste of your time..Version: 5.3.0

Worst app ever!!!It's a scam app, as soon you get the trial you don't get to cancel your subscription anymore!!!.Version: 3.19.0

Not recommendedI highly do not recommend this app. If you decide to unsubscribe, you will have to reply to a bunch of emails asking you not to unsubscribe. I spent more than a week on this correspondence to get my way..Version: 4.3.2

Doesn’t workI️ signed up, paid, got confirmation emails and went to log on and it says there is no active account with my email. Even though they sent me 4 emails?! Now I️ have paid and it won’t even let me reset my email. Only to contact customer service. They should really have these glitches worked out with an app that has been active for a couple years..Version: 4.14.8

Cancel subscriptionI want to cancel my subscription. But don't know how. this app automaticlly continue cost is 20$ . i want to stop it!.Version: 5.7.0

Deceiving AppIt asks to choose a plan without any access to features and the way it’s designed you can easily click on to start trail without noticing that you are tricked to pay a recurring subscription of $6.99. I saved myself, you do too..Version: 2.2.1

Native Language not listedHi So I don’t have my native language listed down. There was no default to pre check. I don’t mind getting all explanation in English. For now I used Tamil and I’m getting all explanations in Tamil. But not helping me. What should I do?.Version: 2.9.11

Disappointing, way too basic, buggyI responded to a FB ad for something called Spanish Booster. After taking a vocabulary and grammar test I was offered a high level Spanish course (level C1). What I got was Word Booster which turns out to be a super simple course for absolute beginners. Even if it was any good (which it is not) it keeps crashing. Piece of trash. Waste of money. Avoid..Version: 4.8.1

ScamDon’t have Latvian language there and you can’t skip the option you I have to select something random. And then before your even looked at app they ask you to rate it. Or wrote review. What can you write or how can you rate if you haven’t even used the app and next thing they offer is an upgrade. Sounds like someone greedy desperate. Like a scam.Version: 2.7.1

Promising but not there yet …..I really like the look of this app but there are a few issues with functionality and accessibility. 1. I started the level above beginner for the Chinese course. I realised I had overstepped myself and wanted to go to the beginners course but could not find a way to do this. 2. Secondly there is no pinyin. For someone who can’t read Chinese characters this troublesome. I already speak some Chinese and would love to learn more words but the lack of pinyin leaves me guessing at pronunciation and tone. A long way to go to catch up to OkyDoky or HelloChinese ….. I hope you continue to improve, I feel that the app is heading in the right direction.Version: 4.18.1

UselessThey want Money and review before we start using it.Version: 2.5.3

MisleadingI found this app through an add on Instagram. After a short quiz where I stated that my native language is English and I would like to expand my English vocabulary and grammar it said that for $20 I could have a personalised pdf course to improve my English. I have never received anything. The app is super basic, like for a child learning the language - to top it off they made it also translate into Spanish - I never stated I wanted to learn Spanish. I sent an email complaining and haven’t heard back. Absolute scam - do not recommend!.Version: 3.8.0

Angry and unsatisfiedI’ve bought this app but it doesn't working. They say about free a time for testing it but the value from app already was discounted in my account. I wanna my refund right now!.Version: 1.9.5

FakeThis is so fake, I want my money back.Version: 5.7.2

Annoying and over bearing but besides that okThey literally make you write a review because you will get scammed until you write on. Also they try extremely hard to get you to buy their up sell which is also annoying… because after every lesson 50% LIMITED TIME ONLY. Besides that the app is okay…..Version: 5.6.0

Terrible app and develeporsMy mum downloaded this app to improve her English. She bought the premium subscription which was 30 dollars for 2 months I think and was a ‘special discount’. Later when she checked her bank account she found out they had charged her 60 dollars instead. Not only that, when trying to login with the premium subscription account it would not let her in saying no such account was currently active..Version: 5.4.2

It’s paid onlyYou cannot use it for free. They should have made it clear on the app store that it’s a paid app. I don’t need to download it and go through the onboarding to find out it costs $10 a week! One star for wasting my time..Version: 2.3.3

Not interestedTrash...on the simple fact they still want you to pay something to try it out for a week!.Version: 2.5.6

No fiction reading functionI downloaded this app cuz the ad which shows the easy reading podcast and reading function in ig. After I downloaded it and used it and purchased for the premium, there is no reading function in this app. I was wasting my money!.Version: 5.7.0

Not like the Ad at allThe ad showed someone improving on their English. It was displaying ways to enrich the English language, taught in English. So I downloaded the app and the first question they ask? What language do you want to learn? Seemed weird if I was going to enrich the English language. But maybe I could select English and there would be a way to select that later... Nope! The next question was what is your native language? And because I’d already selected English, it was not an available option. I was annoyed this was nothing like the ad, but now was curious. I picked a language I could read, and before it would launch me into the app, it required me to either purchase their program, or give payment info for my 7 day free trial. I declined both, but was never able to enter the app. Ps your iOS release notes have grammatical errors..Version: 2.5.3

I want money backI found the add and subscribed for premium member for 12 weeks last night. Then I found out that you are requested to pay more to get rid off the add in the app! This is ridiculous! Then I sent email to support team or whatever team immediately but no answer or any email back from them. If you (developer) is reading this. I wanna have my money back!.Version: 5.0.0

This is an unreasonably greedy app.I canceled my trial subscription WHICH I HAD PAID FOR one day before it expires only to find that I lost my full access to the app. This is ridiculous. Meanwhile, the reason I opted out is that the $49 lifetime plan offered upon installation is not an upgrade option when you start using the app. That is to say, this app discourages customers from continuing to use it while annoying them by some treacherous tricks. How can you be silly and greedy at the same time?.Version: 3.10.0

Total ConThe promise of a ‘Personal Learning Plan’ is complete nonsense. I’m an intermediate/advanced learner. The work on the app is pretty much complete beginner level and in no way reflective of my level in the questionnaire. I completed ALL of the work in a couple of hours and am expected to complete a ‘7 day streak’ taking screen shots etc to get a refund. Why can’t I give zero stars?.Version: 4.18.1

ScamSo I speak intermediate Spanish and I downloaded this app. I used it for a total of 1 minute before I realized it is a very unreliable way of learning Spanish. The computer generated voice mispronounced every word I clicked on. If you didn’t know any better you would just be learning Spanish incorrectly! I asked for a refund and they said I have to have a 7 day streak to get a refund!!! What a scam. BEWARE DO NOT PURCHASE THIS APP!.Version: 5.3.1

Very badVery very bad , scam software.Version: 3.14.0

The app is good! I would like …… on each exercise to see the original translation in my native language and, with the right choice, hear the pronunciation. So it will be easier for me to learn what this word means..Version: 4.18.1

RubbishWhat kind of English teaching app uses text-to-speech to teach English pronunciation?! Avoid!!.Version: 5.4.2

Buyer bewareThis app auto renews on a monthly basis at nearly $30 per month. Although there are links for a tutor with the premium subscription, you need “credits do use a tutor, and zero credits are offered despite the $30 per month fee. What remains is a very simplistic grammar school style textbook where are you see words review them and if you get them correct they disappear. The words are always in exactly the same order and always with visual aids so that you can recognize what they are. Some of the exercises are confusing or pointless, such as adding alternate letters to complete the spelling of a word in the second language. I had high hopes for this app but I have been very disappointed..Version: 5.7.3

Very disappointedI found this app on instagram. Their instagram ad shows a great way of learning English ‘reading book’. However there is nothing like this on the app. If you are looking for something advance, It’s a very basic app..Version: 5.1.1

What you see is not what you getI was drawn to this app after seeing some adds on insta gram that shows really fun learning tools like reading a book in Spanish with English translation. But once I got in the app and even payed to be a premium user the only resources I have access to are simple vocabulary lessons like every other app. Disappointing purchase for men.Version: 5.4.2

The trial is not freeI started a “free trial” and got $25 debited straight away, cancelled it straight away.Version: 5.7.1

Where are the books in Spanish and the podcasts?I paid for the premium membership and all I had access to were vocabulary lists in topic courses. That is a particularly ineffective way to improve your language skills. I signed up for the books and podcasts advertised on social media but looking at the questions from other subscribers I am not the only one who didn’t get what was promised..Version: 5.3.0

AudioEn mi opinión los párrafos de demostración deberían tener sonido y una traducción. De esta forma se puede retener más vocabulario.Version: 5.3.0

Waste of $0.99 for trailThere is no such thing in the app as shown in advertisements. Waste of money and time to install this app. I will ask for refund..Version: 4.5.1

Not as advertisedI got an instagram ad of a guided reader of a podcast with video of the speaker. It looked like a really cool idea even if it were somewhat limited in offered videos. They force you to subscribe for a free trial to even see the app. The app is nothing like advertised. The lessons are silly and super basic. There’s no guided reader, no podcast offering, nothing remotely like the ad. There’s also a video section of English lessons even though I added the Spanish course? It’s clearly a scam and I should have read the reviews before donating them $1. At least I canceled immediately and didn’t fall for the autorenew weekly for $10!!.Version: 4.18.1

Horrible!!!!!!It automatically renewed my subscription!!! But I don’t even subscribe!!!! I deleted app as soon as I downloaded it!!! It’s a terrible expereiece!!! Don’t even try to download it!!!It will just charge you instantly, and the app is not even good!!! Give my money back!!!!.Version: 2.5.6

PoorI wanted to learn Russian but this app is way too fast pace and not useful at all, after 5 minutes i went trough like 20 new words which i forgot straight away and the only way to rehearse them is to go back and complete the same task all over again. For such a price id imagine you let people save the words that didnt stick to go back and learn them later. Also i wouldn't expect my first Russian sentence to be “butterflies in my stomach” or “cat got your tongue” how is this any useful….. 🤯.Version: 5.4.2

Double charged meHi I paid once $19 per month and then when I downloaded the app it charged me again more for $16 per week. How can I refund my money.Version: 3.9.0

Expensive and not worth the priceFocus on their bottom line only Not friendly with different levels of educational focus and easy to access resource So expensive.Version: 4.16.0

Very expensive scamTricks you into joining a “trial” then charges $15 A WEEK. $15 A WEEK. This app is a scam and I have reported it to Apple on the App Store unless I am promptly issued a refund of 3 months of charges during which the app was not even installed on my phone. Do not download..Version: 3.6.3

DisappointedVery very... very disappointed! Not only that the courses offered are not worth the price that charges you, it also charges you without even warning you by renewing the subscription without having consented! They come to use themselves on your credit card as they please and when you write to them to ask for explanations, no one answers you! Stay away from this application!.Version: 5.0.1

Not for freeAvoid. This app is too expensive and you have to pay after downloading..Version: 4.11.1

ErrorExiste un error en un ejercicio de completar. La app no permite terminar el ejercicio, ni tampoco denunciar el error del ejercicio..Version: 4.14.0

Makes zero senseAs a native English speaker this app makes zero sense..Version: 4.16.0

ElenaI bought a programme, but it’s not convenient to use it. If you know words they keep repeating and you are wasting your time. There is no cancellation , so I waste of money. So pity I did not read a review above ! The person was right..Version: 2.2.2

Nice interface, but incorrect translationsSimilarly to the other review, I noticed incorrect translations straight away. Most definitely pulled from google translate. It tells you in Japanese “get in” is 到着する which means arrive. It says “get out” is 逃げる which means escape. Tells you “put in” is 投入する which is a word used only for sexual connotations in modern Japanese. Among others. I can’t comment on the translation quality for other languages - they could be okay - but this is actually hurting people’s language learning rather than helping due to gross mistranslations. Immediately cancelling my free trial..Version: 2.6.3

Complete waisted moneyWhere is the the book for reading and check the words ? More and more premium. Where can I cancel it ?.Version: 5.0.1

0 free content....Version: 2.3.3

DisappointedI was promised a personalized plan for advanced vocabulary leaning. I spent the time taking the assessment and bought the app subscription, but was never able to find my plan. I reached out to customer service and when I finally got a reply from the team, after more than a week, I got this standard message asking me if my request was still valid, then my ticket was closed right away without allowing me to reply. Reached out them again and still no answer. Very dissatisfied..Version: 3.9.0

App for beginnersI have advanced level of English and I didn’t find anything new to me. Probably it will be good for the beginners, but it was also advertised as app for all levels which is incorrect..Version: 3.7.0

Dont download thisDownloaded it and cannot unsubscribe to the app. It forces you to automatically pay for it. I am reporting it as a scam..Version: 3.9.0

Please do not waste your money !Really very basic, no grammer teaching. Advertised as $49 but charged $79. This developer is stealing money from the buyers. This app deserves no stars. Unbelievable that this app is allowed to rip people off..Version: 3.4.0

Never ever buy this fake appNever buy you will loose money.Version: 3.8.2

Frustrating serviceThis app team are very unreliable and frauds. After requesting to cancel my subscription and refund money back; they are in denial and claiming that they didn’t find my email address or subscription details. Many times I sent them a PayPal receipt of my subscription and details however; they don’t want to return money back. Guys please careful before do any transaction or download this app..Version: 3.15.0

No wayThis is nuts its a click bait application, this is a paid app, i saw in facebook ad regarding this application and according to that, they guaranteed you will learn fast in english and its says its free but after you download this even the free trial has a payment. How disappointed 😒.Version: 3.9.0

This is a scamThis app takes money out of your account and you cant unsubscibe. It's located in Cyprus. Total scam, beware! It looks really good but is the first time I've been conned. You have to cancel your bank account as you cant unsubscribe. Customer support is a hoax by the way-not cool at all.Version: 5.4.2

SCAM ALERT!Saw the Words Booster ad on Instagram. Paid on their website. I haven’t received any confirmation from them but paid with my credit card. Now I have the app, but very disappointed with it, and it’s impossible to cancel premium subscription if you pay not via Apple Store. I emailed the Words Booster team, no response for days. Please be aware and report them to Apple Store. Scammers!.Version: 3.2.1

Don’t have Native language to represent allI was excited to use this app seeing all the advertisements on social media, I couldn’t start off from the very second sign in question about native language. I am from Nepal and I couldn’t find any option for Nepalese language in the section. My suggestion is that it is better to acknowledge language and people from various countries which helps building a strong diverse client background..Version: 2.10.0

FraudThis app is fraud. So many withdrawals from my bank account automatically. Fraud group.Version: 4.12.1

ScamThe worst app I have ever used. I paid £40 for a subscription and it was a complete waste of money. I finished the lessons within a day and they didn’t help me improve at all. It is designed for a child, and doesn’t look any thing like the adverts. I contacted them three times to ask for a refund and to cancel my subscription over the past two months and haven’t received a response..Version: 4.14.7

Does not teach you new language properly.The reason why I bought the app was to be able to learn French. However the way the app is constructed is not allowing me to do so. It is basically teaching me English words, even though I had English as my native language. I have tried to change the setting to teach me French but it does not work. The app in my opinion is not of an ESL for English speakers but does not have a reason space to challenge you and help you learn a new language. The app had a lesson teaching me what a kitchen, bedroom and other locations in a house are, in English. Even though I put in the app I am an English speaking. When doing French lessons they put the word I’m supposed to be learning in English and the definition in French but quizzed me for the word in French.... does not make sense. This app is not what it is advertised to be..Version: 3.7.3

Waste of timeIt tries to trick you into paying. One of those marketing scams. Beware.Version: 2.9.9

Not GoodNo grammar and super expensive for what is abailable..Version: 3.3.1

Not what you want. And App needs to have better translationsI download it to learn more “advance” vocabulary but the app is “teaching you new language” which is not what I intended to do. Anyway, I put down my mother tongue which is chinese and it had horrible translation. Simplifies chinese mixing with transitional Chinese. What a ridiculous mistake. It’s like mixing English with spanish together. And the my mother language Chinese translation in this app was harder to understand than the English words I am going to learn. The app needs better quality control and it’s way advertising it’s product..Version: 2.9.11

Useless, Poor structureFor using the app you MUST choose your native language. My native language wasn’t on the list, so I couldn’t choose any. Then, I couldn’t go further and use the app without selecting a native language. You can learn English by using synonyms and English word explanations. Why is selecting a native language an obligation to use the app? Does the app translate the words? If so, it is absolutely a wrong way to learn a second language..Version: 2.5.6

False Ads. Total ScamThe app claims to boost your vocabulary but its designed for people who have minimal understanding of the English language. Anyone with a high school degree will realize that this app will add little to nothing to their vocabulary. Even their “Advanced” section has basic words like “agenda” or “flawless” (I’m not kidding you thats the most advanced level you’ll find). That might be useful to someone who is just beginning to learn English but its not even middle school level vocabulary. They also charge OUTRAGEOUS AMOUNT OF MONEY. An “auto-renewing WEEKLY SUBSCRIPTION OF $9.99.” They ripped me off for the lifetime subscription with a $50 cost. In my 12 years using the app store and downloading countless apps I have never written a negative review until now. They are total SCAMMERS..Version: 3.1.0

How do I end 3 day Trial?Don’t want to pay for this app, how do I end the subscription before Trial?.Version: 2.0.0

SCAM. SCAM. SCAM.When you sign up, it says as long as you camel more than 24hrs before your free trial ends, you won't be charged. This is a LIE. When I contacted support, there were all these other requirements (I had to use the app for 7 consecutive days, I had to contact them directly, all within a 14 day period, AND 24hrs+ before the free trial ends. It was not clearly stated during sign up, and who can keep track of all that anyway? Also their $15 "workbook" is 5 pages. R i p o f f I've been practicing Spanish for about 3 months, and wanted to try a new program to broaden my learning. After a quick scroll through the lessons it was clear that I would be starting at square 1- the lessons were sooo basic. Customer service answers promptly, but isn't helpful and will just try to push a lifetime membership. EDIT: I received a one time refund of the subscription after I told them that I think their operation is a scam and they could keep my $40..Version: 4.18.0

But where’s the Ukrainian course?One of your PR team must have thought it was a great idea to slap Ukrainian flags on your mascot because it was the only reason I clicked on the ad. Unfortunately for you, this means 1 star for wasting my time because I can’t learn any Ukrainian from you. Russian, however 🫠.Version: 4.17.0

Scam! NO FREE TRIALThe app mentions free trial, but there is no such thing. The company wants proof that you used the app up to a certain level and then take screenshot, to get the money back. THIS IS NOT THE CONCEPT OF A FREE TRIAL. Various hidden upsells in the app. I browsed through the English practice, which is EXTREMELY BASIC, it is best suited for beginners and not to upgrade vocabulary. The marketing & advertising does not match the offering. I also tried the Korean practice, which, compared to other apps out there is pretty bad. Waste of time and money. I never hated an app more than this one. Also, used car sales practices does not a customer service make..Version: 4.14.7

Notification of theftI purchased one month subscription. It was really bad. Then I wanted to cancel my subscription after about 5 days after it, but this app doesn't have a clear option to cancel the subscription. When I cancelled it, a year's cost of the subscription was taken from my account without my permission..Version: 5.2.0

Rediculous and racist.Absolute rubbish. Had to delete the app 10 seconds into downloading as it does not even have all the native languages. Developers should use google and have a look at a few more native languages spoken by millions of people around the world..Version: 2.6.3

Swamped, arduous, affluent games are wrong ones because there are a lot of glitchesEs are wrong ones because there are a lot of glitches.Version: 4.20.0

Fraudulent deductionsDon’t even think about taking a free trial.I got a free trial which I unsubscribed after two day and still they’re deducting $29 per month and i just don’t understand what to do so they stop deducting amount from my account..Version: 3.13.1

Subscription terms are not transparentI found the app quite nice but after going through the introduction “test” for the level of the english language I found out that the vocabulary is too limited for advanced level. In order not to miss and pay subscription that I doesn't want I checked in the subscription in my apple id account and in the application. My subscription plan was not there. After 7 days I was billed for the monthly subscription (which I didn’t want) and I am very angry. Looks like the developers intentionally made cancellation not easy (by writing an email to them). Very disappointed!!!!!😠.Version: 4.2.0

This is a scamI ordered an advanced level Spanish course to hopefully learn from videos and reading in Latin American Spanish What I got was a cheap platform with generic Spanish Videos were in English There was to personalized plan (it started from the most basic of Spanish ) App is not even in the subscription section of Apple to be able to cancel (it’s purchased though) Now I have to waste my time reporting this garbage.Version: 5.3.1

Marble34All apps, doesn’t not show one buy one, how much it is, and when do you accept!!! USA DOLARS CHARGE IT, AFTER CHARGE IT, after checking other charges doesn’t showw!!! THIS IS TOOO SHIFTY!!! Apple side you are checking nothing show!!! Which one buy! Inside specifications doesn’t SHOW AGAIN!!! HOW MUCH IS GONE BE CHARGE!!! WHEN IS CHARGE!!! Any way. DO NOT BUY IT. WHEN DO YOU USE ANY INFORMATION HOW CAN YOU USE IT!!!! Anytime some page is open the app, then. WHAT ARE YOU DOING!!! You don’t know and any ideas!!!.Version: 4.14.7

Native language optionIt doesn't include my language (or other option) to choose as a native language..Version: 2.7.6

No podcastTotal rip off. The adverts shows a podcast, with subtitles. This feature does not exist in the app. And they send you to Apple to get a refund on then subscription !.Version: 4.17.0

Overpriced beginner flashcard app, misleadingTl;dr: just use lingodeer or even duolingo Got served their insta ad, usually I ignore them but I've been looking for good audio content with transcripts and that seemed to be available! Took their lil placement test for Spanish and it said "yes we have stuff for you!" (I'd describe myself as high intermediate), went out on a limb and bought the three months, even though I see now it's only $10 cheaper than the lifetime price?? Either way, not worth it. The only audio/video content is for non-native English speakers learning English. The flashcards are an ok selection, but grouped by category with no sense of path or difficulty--probably because it's all pretty beginner. I thought maybe having Chinese as well would redeem it, but it's also too easy for me, and they don't include pinyin! So no reviewing those in public I guess. Frustrating.Version: 5.3.1

I install to test 7 days free trialI install to try for 7 days trial and cancel just 10 minutes after to subscribed, and they charged me in the same time for 6 months! I sent a message and didn’t received any answer from admin of app! Don’t try to test 7 days because they will charge you for the whole period!.Version: 5.7.2

It is impossible to unsubscribeI wanted to cancel my subscription and get my money back. it was their mistake, because the application says that I do not have a subscription to them, but they withdraw money. I asked to cancel the subscription and return the withdrawn money, but in response I received requests to stay and then they simply closed my question and no longer respond to letters. money is not refundable. do not recommend this developer!.Version: 4.1.2

Reading functionHi, how do I access the reading a book function?.Version: 4.14.7

App access problemI used different to my Apple ID email when I purchased 12 weeks subscription and it is not possible to access the app and personalised plan Also tricky bundle offers , annual subscription fee was not visible when I chose 12 weeks offer , which is only £10 less than one year subscription?! 3 days no reply from support . Requested full refund.Version: 5.7.3

HorribleThe app is nothing like advertised. Its not even close to worth spending money on. It didn’t give me a free trial option, so I paid for the month. And quickly realized how unhelpful the app was in my learning process, so I asked for a refund. They pretty much beg you to stay as a customer. And won’t give a refund unless you use the app for 7 days consecutively… why would I use an app that I dislike for 7 days to get my money back?.Version: 4.18.1

Bad experience with the paymentI had a bad experience with the payment. I decided to try the app and liked it and didn’t cancel the subscription. Then I was suggested to get the lifetime membership and to enjoy it all. I was charged $78. A few days later I was charged again for the monthly subscription- about $28. I thought if I get the lifetime membership, I don’t pay the monthly fee. No one gives any explanation. I emailed the customer service and they told me they are not in charge for the App. So who is in charge? And another thing. There are no more new lessons. I finished the topics in a few days. And no more new topics. Waste of money..Version: 4.12.1

SCAM! No Latin American SpanishDuring the onboarding process they have you choose between Spain spanish (castellano) and Latin American Spanish. Yet the app only offers Spain Spanish once you purchase!! It’s obvious once in the app they don’t have Latin American Spanish and only offer it to cash in and not loose customers who are looking to learn Latin American Spanish. I reached out to customer service and they couldn’t help me but cancelled my subscription because they know there is no option for Latin American Spanish. The app is fine but now I don’t trust the company and will not be back for other language lessons..Version: 4.17.0

.Saw an example on insta. Seemed like a cool app. Then I found out you had to pay. Lost interest. Don’t think the value provided is worth money, could probably find the same service on google..Version: 3.7.1

Fraudulent !Completely fraudulent and cheater and lier ! They got money from my account without my permission ! I protested , but they just confused me from this email address to another ! They say if you were not satisfied , we will refund your money , but they don't say that you HAVE to use this app from this level to this level ! So , they didn't refund my mobey at all ! Really sorry for you !.Version: 4.7.2

Total ScamThe blurb says that if you download this app you will not be able to cancel your purchase? How are you supposed to know if you actually want to use the app until you’ve downloaded it.Version: 3.0.0

For beginner onlyNot only the advanced level is not an advanced level, but a beginner one, and the translation of a lot of words is incorrect. Waste of money..Version: 2.9.0

Great design, nothing else thoI’ve selected an Advanced level and was still offered basic phrasal verbs like put on, get off. The Russian translation is pulled from Google—I guess—as it was sometimes incorrect. I’ve also noticed misprints. Sorry guys, but you should work harder on the quality..Version: 2.5.6

Not worth to buyApple store couldn’t refund the payment because of this wired app policy 😡.Version: 3.13.1

Does not worth even half its priceCostumer support doesn’t respond, apple store support doesn’t get the refund, very poor selection of words which you can find easily in internet, I regret i bought it, don’t be fool like me and avoid this app seriously..Version: 3.1.0

Don’t botherReally unhappy to have invested money as a premium user to find the promise of what is there doesn’t exist. Using the Spanish course there is about 2 weeks, if that, of lessons, and when asked they just say they are working on more. The app and the way it works is good, but honestly as developers they shouldn’t launch unless they have the content to offer - fluent in 3 months, not a hope as there’s nothing to learn!!!.Version: 4.14.6

Fraud and poor customer serviceI purchased premium for a month and then I cancelled the subscription. I’ve been charged even after cancelling and no one returns to my emails or issues a refund. And first of all their content isn’t worth their crazy pricing! I’m not sure why there’s a 70CAD charge on my account when it doesn’t match any of their pricing plans. I need Promova support right now. And Watch out buyers !!!!.Version: 5.7.2

Worthless app & customer serviceBought for developing advanced skills after a test which should have been useful for tailoring your personal learning plan. Unfortunately the course doesn’t match the description and the customer service doesn’t reply to my emails (3 so far). A refund should be granted immediately. Apple store should not allow this kind of company!.Version: 3.6.0

It so expensive.I would like to get a premium subscription but it costs $10 weekly. That’s insane. If I would have it for one year, it will be 520 bucks. That’s crazy. For that money I can get a ESL course or several hours of personalized classes. When you lower the fee I will suscribe. Be more reasonable. There are many apps as good as this much cheaper..Version: 3.7.1

TerribleA rip off.Version: 3.9.0

No value for money, useless applicationI don't write much reviews but for this I want to tell that this app is only made to charge you money. The charges were 10 dollar for 7 day trial and 48 dollars for lifetime. So the second bait sounded better and I went for it, but when charged it deducted my card for 78 dollars for lifetime. Moreover, the application is made for kids and complete wastage of time. There is simple vocabulary that you might already know. Don't waste your money here..Version: 2.10.2

Avoid this — horrible experienceThrough an Instagram ad, I responded to a free trial and then after trying it decided I was not interested. Within a day, I messaged the support team through the app and asked for a cancellation. They asked me why and I said I wasn’t interested. They tried to give me other offers which I ignored. I just found out they charged me $20 and I am absolutely furious and have opened a PayPal dispute..Version: 4.2.0

How to cancel it?I used the trial one day, it automatically describes and reduces my bank account money. How could I cancel and complain?.Version: 3.3.1

Not as advertisedThe content in the app is nothing like the advertisement I saw - in which there was a podcast and you could highlight words and see their meaning. I Also took a quiz that promised me a specialized plan for my level but there’s nothing tailored in the app - it’s all basic vocabulary lessons and introductory grammar rules. Feels like a scam. Two stars because the interface seems fine if you’re truly a beginner and just want to learn some basic Spanish (or whatever language)..Version: 4.20.0

Not as advertisedThe ad I saw implied that I would learn better English vocabulary. Yet, when I open the app it asks what language I want to learn. I don’t want to “learn” per se. So I picked English, my native tongue. Then it asks my native language. Well, English, but now I don’t even have that choice. The name is Word Booster. I want to BOOST my words, not learn a new language of words. Oh, I guess once you go further, you can pay a whole ton of money for English to English..Version: 2.9.10

Scam. Lifetime subscription is not workingAsks me to pay for the subscription each time I am opening the app. I have purchased a lifetime subscription. No response from the support, not sure if it exists. Terrible experience so far..Version: 3.7.0

I was cheatedThis app doesn’t work and they got the value out of my account. The app keeps asking for a plan that I have already chosen and I already paid one. I wanna my money back!!!.Version: 1.9.5

Pricing??How come the sterling pricing is the same as the dollar pricing? On the app you advertise a dollar price for a week and then when you select that, the price comes up the same but in pounds. Cheeky sods. No way Jose. And virtually every review shown gives it one or two stars but overall it’s been given 4.3 out of 5. Whaaat?.Version: 2.7.8

Scammy, ad-filled, not the right Spanish for my areaThis app was advertised showing a podcast and vocabulary used, highlighting it and helping customers to learn Spanish. When I got the app, it wasn’t at all like the ad, and in fact just was mainly more ads, and it’s telling me words in Spanish that aren’t the words used in my area. I am unsatisfied and want a refund..Version: 4.17.0

Good not greatThe lessons are straight forward flash card style learning and then fill in the blanks to remember words. Good to have to expand your vocabulary but this app won’t teach you how to speak the language. It is a good supplement to Duolingo, I use Duolingo to learn sentence structure and words while this one I just use for vocab. To take this app to the next level it needs more options to learn a language (reading stories or listening to them). It would also be nice to have more lessons on different tenses and putting sentences together (in the future, past, and present).Version: 5.7.2

The worst language app I’ve tried so farNot sure where to start, bunch of not connected content, without a good way of practising already learned words. Half of the pronunciation is done by a robot. They give you written description of grammar rules, without practising them. They give you words but don’t teach you how to put them in sentences. Also when you show a word it’s good to play it so it goes through multiple senses. And when you ask about a word pleas ffs tell me what word you want and not only show me bunch of letters to do puzzle with eg la _a__a_a with bunch of letters to pick from but without telling me you expect “the Apple”..Version: 5.3.1

False AdvertisingThe Insta ad showed the ability to read children’s books in two languages; i.e. Spanish with English pasted directly below each Spanish sentence. This feature does not seem to exist. The crazy thing is that it would be ridiculously easy to build based on what I’ve learned in my App Development class, so I might just build it myself for my final project and take this company’s customers..Version: 5.7.3

Not for Native English SpeakersI think the advertising could have been more direct about who the target audience for this app is. I downloaded thinking it was a means to enhance my vocabulary in my native tongue. I quickly discovered that this was not the case. So, wanting to give the app another chance, I pursued improving my intermediate Spanish skills. Selecting “English” as your native tongue wasn’t a choice when it came to learning another language. I could choose Korean as my native language (if that was my native language) and choose Spanish for the language that I wanted to learn. I could pick German to Spanish, but I could not pick English to Spanish ..Version: 3.6.3

HorrificIt costs money but the app is free. There is no free option..Version: 3.13.1

You are kidding meMy native language is not on the list. And because of that I can’t go further. I should be able to choose at least other or Asian. This is ridiculous.Version: 2.5.6

Even do not tryDo not subscribe it is useless and also trikcy that they always try to upgrade your subscription to be paid more money:/.Version: 5.7.3

False advertisingI bought this app after seeing their advertisement on Instagram showing verb conjugations. It wasn't until I paid for a full life time subscription I found they don't even offer verb conjugation on their app!! Totally false advertising !!! I have requested a refund. The rest of the app is unimaginative and simplistic with very little word repetition to 'boost' words. So many better apps available..Version: 4.10.1

Bullshit appHow do i unsubscribe this app .. this app is taking money from my account and not even gives me any receipts ..??? What have i paid money for.. I want my money back.. can someone please help...Version: 3.8.2


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