- 93.0LEGITIMACY SCORE
- 93.5SAFETY SCORE
- 17+CONTENT RATING
- FreePRICE
DraftKings Casino - Real Money App Complaints & User Negative Comments 2024
DraftKings Casino - Real Money app received 62 complaints, negative comments and reviews by users. Have you ever had a bad experience using DraftKings Casino - Real Money? Can you share your negative thoughts about draftkings casino - real money?
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DraftKings Casino - Real Money for Negative User Reviews
✓ GarbageScam Site, junk, don’t waste your money..Version: 4.27.0
✓ Account restrictedThey have restricted my account for no reason. It has $800 which I need to withdraw. I have emailed them hundreds of time. They have never given any response, I have called on the helpline and they tell to leave a voice note which is never replied till date. This is so stressing. I have submitted my credit card statement and license proof. Still they are not doing anything..Version: 4.12.0
✓ Fun to playThe slots are fun to play and keep me going for hours without losing all my money. I’m giving a 3 star rating because they don’t have my bank listed to make deposits, I tried discussing this with customer service through emails and they don’t comprehend the problem nor attempt to fix. I understand they may not be able to fix a problem out of their control but they don’t understand what I’m telling them that in the long list of banks, mine is not there. I wish I could just enter the account information manually. I will still keep playing and may have to get a new bank account with a branch that’s listed. PayPal gave me problems as well so that’s also not an option..Version: 3.24.0
✓ Used to be top tierAfter using this casino app for over a year, I’d say it started out great and fizzled to a dust collector. I’ve had my share of bad beats and my share of great wins. However, there’s nothing much that it offers anymore. I used to get a lot of “play $5 and receive $5 credits” or “play $10 and get $10 DK dollars” and now those types of bonuses are nonexistent. I’ve heard the stories of “if you lose more they’ll give you more” but my recent track record hasn’t been too pretty and at most I receive a “15% deposit bonus” which is pennies to the nickel. I used to have a lot of fun winning or losing and the small promos kept me returning. Now I transitioned to better casinos like betmgm and barstool with much better promos, win or lose. It’s a shame as they used to be the only one I used. 2 stars when it could’ve been 4..Version: 3.25.0
✓ They mail you your winnings? This is sketchyStill waiting a month later for my money back.Version: 3.31.0
✓ Horrible Verification ProcessAs soon as you enter the app it’ll ask for your location, then make you sign up or sign in and give all of your information (SSN, address, license, etc..), if you sign up and the app can’t verify you automatically, then good luck getting an email for verification. They said it’d take 1-2 days to receive the email, but it didn’t come, so a week later I send the support email a message, about an hour later, I get a response (wasn’t expecting it to be that fast, I was impressed), and they asked me to further verify my residence, which I did. They said they still couldn’t verify me, so they asked for my SSN over email, and that’s when I told them to just close the account. I don’t recommend DraftKings if you want to gamble and not have to worry about trying to prove you are who you say you are numerous times..Version: 4.18.0
✓ Doesn’t stand by what they offerThis app offers daily promotions. I have had a couple of times in which they say if you play $10 we will give you $10, and they don’t give it to you until you send them a message. One time they even tried to argue with my telling me I hadn’t opt’d in even though I showed them a screen shot that was time stamped that I actually had opt’d in successfully. They eventually gave me the money after several emails with them. Today they have a play at least $1 on any slot and get $1 in DK dollars for every dollar you spend up to $10 maximum. I played my $10 but they aren’t rewarding the $10 in DK dollars now. I have emailed them and they said you have to play 10 different slots to receive the promotion but that is not what they have stated in the terms. I have withdrawn my money and will be looking for a new casino. I can’t handle the dishonesty and the headaches making sure they do what they offer..Version: 3.3.1
✓ FanDuelSo I’ve been a player of both DK and FanDuel casinos for years. MOST of the time on FanDuel because while there’s a clear expectation of losing in a casino, you actually get to play and occasionally win on FanDuel. I stay away for the most part from DK cause they pay one person over a million dollars, make a big deal about it, but forget to tell you that the rest off us are now screwed cause they’re only required to pay a certain percentage back to players and when they one person over a million, the rest of us are now screwed. I tried playing again tonight and they took my money in no time with no winnings, no bonus rounds, nothing but glitches in every spin leading me to think they were fixed. I’m done with DK. Back to FanDuel. BTW—FD gives you many many more opportunities to win or at least play on your money for a while. Bye...Version: 4.28.1
✓ L AppI’m Canadian and getting ads and can’t even sign up cause it’s only American based L App.Version: 3.31.0
✓ Never win this app fNever win this app all you money take this app.Version: 4.29.0
✓ Waste of timeThese guys have possibly the worse customer service I’ve ever experienced. I signed up for this app thinking it would be a fun time thanks to the reviews. I saw they had a promotion were you get your net losses back which was a big factor to me signing up with them. But for some weird reason the minute I signed up my account got restricted. I never even made a deposit. My account stayed restricted for a week and when they finally unrestricted my account I made my first deposit thinking I would get the money back if I lost it. But of course they said the promotion was only good for the first 24 hours of opening the account. I contacted customer service who said they would get me my promotion back which I stupidly trusted. I just had to contact them after the first 24 hours of my first deposit. When I did contact them they ignored me for a day or two and finally messaged me again saying they’re unable to get my promotion back. I’ve been going back and forth with these guys for days over this. They literally screwed me out of my promotion. What a waste of a download..Version: 4.21.0
✓ No help centerSo just set up this app and I made a mistake with my first deposit and needed the help center. This is not my first rodeo and I’m mad at myself for making such a stupid mistake however I’ve never not been able to connect with a agent right away with any other casino app until this one here I sit still waiting for help and the longer I wait the more I just want to withdraw the $$ and delete app. It makes me uncomfortable when it takes so long to get help it makes me question the whole app and how it’s run, to me if it doesn’t have good customer relations department then what am I getting myself into I mean normally with all the other casino apps it’s immediate that they get back to you. I’ll change my review if I ever get help and can use the app. Tired of waiting.Version: 4.2.0
✓ Constant crashingThis app works and then it crashes. The game is lost and so is your money. If you decide to use it just be aware that this app needs a lot of help before you invest. Also it has a bad pay out..Version: 3.34.0
✓ Rip off.It was okay at first. I was playing one day and I had hit a decent bonus on Cario Link & Win and the round got stuck and wouldn’t let me spin the rest of the bonus spins. I tried over and over again so then I contacted support they couldn’t help me, they just kept telling me it was my connection which it wasn’t considering I tried it on several devices. Then they told me that they were gonna contact the game provider to get the round unstuck, Which they did 4 days later but they also took the bonus spins, and the money had already won away. I provided numerous screenshots and share recordings showing that I had bonus wins. I kind of feel like that is a rip off and not really fair. So I will not be playing draftkings anymore. I don’t like being ripped off..Version: 4.23.2
✓ Good and badI love the app and playing on it! Most of the bonuses or rewards are awesome too. You just have to really pay attention to what your receiving versus what they tell you in the promotion you will get. I’ve had to reach out to customer service a few times already in regard to bonuses not showing up. You either get an answer really fast or get ignored for days. Then one rep tells me it will be rewarded that night before 12am and the next representative tells me I didn’t qualify. LoL very conflicting information and it doesn’t put me at ease that these are the people I’m trusting to help me. So yeah deposit a little bit and have fun. Just keep track of all the bonuses you opt in on and take pictures as proof..Version: 3.21.0
✓ The app crushes all the time it can’t be about not having updated softwareI been putting money on this app for months and the most I won is 190 I play atleast 7 different casnio online never this kind of luck . I watched the screen jump when it was it was clearly going to drop on bonuses I screen recorded the the game I played several games same experience. Everyone is complaining about same thing we just all can’t be sore losers . I called my bank and made them aware of all this thank god I got someone that understood . And saw on my account that I play several casnio and get plenty of wins so due to draftking scamming it’s customers I received all my money returned . Please don’t download or play this app you will win something first couple days to keep you coming back but after a few wigs it wouldn’t be worth the Pennies I am calling the better business bureau because the crashing and skipping is be done by casnio it’s not the app or your locations it’s the people controlling the app ..Version: 4.8.0
✓ Customer service & account locked?Okay so I just turned 21 back in March. I’ve always liked to gamble and play lotto tickets and stuff so I figured I’d try this app here. Well for some reason, after I put $100 in my account, I got locked out of my account. When I tried logging in they asked me to leave them and message and they would get back to me so I did, and as of me writing this review on April 7th they have still not said anything back to me, I have no way of logging in and withdrawing my $100, and ultimately feel bamboozled about the whole thing and quite upset about it as I had been looking forward to it ever since I heard online gambling and sports betting was coming to Michigan. It’s wrong and I want my money back but I don’t see that happening anytime soon. Best of luck to any newcomers trying out this app, wouldn’t recommend at all..Version: 3.3.0
✓ We proved they rig rocket.My friend and I sat next to each other with separate accounts, and proved today that an algorithm is watching every button, you click.. even when you were not in a bet, if you get a notification and delete it, you are controlling the rocket for every other player. you will loose. It's rigged. Because on the second account, the bet increase does not effect base explosions on rocket, but on the account with less money in it, every time we increase the bet or click something else on the page it will blow up. We switched the amount of money in the accounts, and proved again that when the money goes to the lesser account, it's trying to directly take it and an unfair advantage..Version: 4.32.0
✓ Completely rigged. and programmed to make you lose!Roulette is completely rigged. and blackjack is completely rigged. These games are not mindless games of chance. they’re programmed. for instance if you put chips on the roulette table in such a way that there’s very little room for loss. the roulette table will directly go to where you did not put the chips. it’s very obvious how the algorithm works! Blackjack is the same way. with blackjack if you go all in. or half in. it will purposely give you a bad hand. I’m not an angry customer it just isn’t fair. because I deliberately tested this. I deliberately wasted my own money. just so you won’t waste yours. The algorithm they have is designed to make you lose your money. And the sad part is. this is the best app of all the apps for this kind of thing. If you want a decently fair Game. go to a real casino. That’s reputable. and has a reputation for being so..Version: 3.36.1
✓ Terrible Player “Advocacy”My husband has been trying to get his account unlocked from being restricted for 2 weeks now. I had an account, and so did he and we were told his account was restricted due to another account having the same information. We use the same bank account for deposits and withdrawals. When we tried to explain this to “customer service” (bots) they asked for everything from photo IDs to bank account statements. We thought this may be a normal practice for casinos, but now realize it’s an attempt at fraud. Don’t be naive like us. They’re stealing money and your information. We lost $150 that they refuse to give back due to this. I guess that’s how they payout big to a select few lucky users by stealing from the rest. I definitely would not recommend DraftKings, and heavily regret ever attempting to play their games..Version: 4.24.0
✓ ScamThis site is a scam do not use it they will give you 100$ but make you spend 3000$ to withdraw do not use massive scam site.Version: 4.3.0
✓ LaggingSometimes it lags and it’s extremely frustrating!.Version: 4.28.1
✓ Blackjack seems very “sus”I have played their standard blackjack game extensively over the 5 days since they launched in Michigan and here is what I see: When dealer up card is a 5 or 6, they RARELY bust out. Considering these are generally a 42% bust rate in an 8 deck shoe, this just feels off to me. If anything some of the other up cards tend to bust more. However, since those big bust cards are the ones that a player will tend to double down against, this give the house a big advantage. If I had unlimited funds to research this, I would love to actually keep a running long term tally of the number of busts, and the 20 or 21s the dealer makes when they have a 5 or 6 up card. If the up card is 5 it feels like the down card is a 6 (and vice/versa). I feel more confident about doubling a 10 or 11 in my hand against a 7 or 8 than I do against a 5 or 6. If this is happening, playing “by the book” goes out the window. And don’t get me started about how often doubling my 10/11 against 5 or 6 gives me a 15 or 16. I know this review will get a boilerplate response, but I just want to put this out there to see if others feel the same. On the plus side, I have fewer technical issues with this app than other blackjack games..Version: 2.50.1
✓ I have it 2 stars2 stars because the apps fun but they watch you and see once you start winning they don’t let you get bigger than double or triple what you deposit unless your lucky. It’s a rigged app as soon as you start winning on a game and your up you can switch to any other game in the casino and you will not win anymore they just take from you and when you win it’s only a few hundred never even enough to keep you happy. I’ve played it for years but the past year this app has taken a turn for the worst as far as payouts. Like I said they just take and I will be deleting the app and downloading BetMGM casinos instead. They have alot more jackpots and payout 3x more than this app does. Very poor setup..Version: 4.19.0
✓ Worst gambling appThe computer games are completely rigged not worth playing it, better play at a real casono!.Version: 4.26.0
✓ SeriouslyThis is thee absolute biggest scam online today. Please listen to me, and don’t let your gambling habit enter this crooked scheme of taking money straight out of your pocket. You’re going to see good reviews of this app, most likely. That’s because they’re one of the very, VERY, few people that have actually came out on top. I’m not saying this because I got on this app and lost all my money and I’m upset. I’m a Aerospace engineer for one of the most respected air-craft company’s in the entire country. I have studied my schooling just as hard as I have studied black-jack and many other gambling strategies in my life time. And what I will tell you About playing this game is that is simply isn’t realistic. And that the company’s have to meet a quota. Well, they don’t have to but, I’d imagine that they’d like to? What better way to do that then create a computerized system to where they can program it to essentially do what ever they please........... than for your time. Don’t be a fool..Version: 3.5.0
✓ Don’t waste your moneyIf I could give this negative stars I would. I tried to give 0 and couldn’t even do that. I used to play just for fun, knowing they cheat. It’s gotten so bad there is no fun involved anymore. The slots don’t pay out at all anymore. It used to be I’d get bonuses every once in a while. Like if you played for 20 minutes you’d at least get one and be able to stay relatively close to even. Especially when running a promotion. Not anymore. Just keep losing. Or you get disconnected from the app right when there should be a big pay out coming. And then customer service says Update your device (whether it’s up to date or not). If you enjoy having no chance to win money and having customer service laugh in your face when you bring up an issue, this app is for you. Otherwise, stay away..Version: 3.22.0
✓ It’s better than other casino apps in some waysThere’s more games to choose from over other casino apps or online gambling I’ve done and way more and better promotions. But a lot of the times it really doesn’t seem “fair and regulated” like they say. For example the rocket game someone just put $1000 down multiple times and they were winning every single time with it going past 3x, but I put $2 in and it blows up immediately. Or like the War card game or black Jack say I bet $5 for example I’ll lose repeatedly multiple times in a row until I have no money left but say if I switch to bet $1 I’ll miraculously win a few times. The slots I’ve spun some games betting the lowest amount allowed and gone through $10+ and don’t win a single spin. It really does seem rigged because when I first started playing or if I stop for a while I’ll win a decent amount but after that I lose it’s like they purposefully want to get you hooked onto it which doesn’t seem very “fair and regulated” at least to me..Version: 4.19.0
✓ Seems to be going downhillI used to love/enjoy playing DraftKings casino but lately it seems to being going downhill I mainly only play 2 slots majority of the time and it has been continuously booting/kicking me from the slot being played multiple times and then the slot will spin insane amounts of times without even 1 win it’s understandable that it’s gambling and wins or making money is a risk that is not guaranteed but it has never been remotely close to what it has been lately and then ontop of that there are glitches on the app/myaccount that keep reflecting promotions that have passed and says they are active or need to be claimed I’ve told so many friends and family members about this online casino but now I’m beginning to think I may need to find an alternative online casino.Version: 3.20.0
✓ ScamBlackjack is completely rigged, anytime you bet high the dealer wins, also when I first signed up I won $1200 in one day, it’s been 2-3 weeks of playing and it has been nothing but losses. They let you win so you can bet more and more and then you are chasing your money, refunds need to happen and this company needs to be shut down, I have been studying how the black Jack game plays and it’s unfair..Version: 4.28.0
✓ RIGGED AS CAN BEThis app is the absolute worst, Do not install, besides from HORRIBLE CUSTOMER SERVICE THAT NEVER RESOLVES ANYTHING I HAD MISSING PROMO DOLLARS THAT I NEVER RECEIVED, the odds of actually winning anything on the slot games are horrific, easily went though 100 dollars at 40 cent bets and won NOTHING not even 1 dollar.....the slots are so rigged it’s pathetic you can literally see the reels glitch and just happen to miss every single scatter/win etc, I’m taking my business to MGM draft kings casino is the most absolutely rigged casino I’ve ever played, so many times have I actually got the scatters to trigger the free games only for the app to pop up a message saying an error has occurred and then reload the screen without the scatters, I’ve played at many real casinos and other online casinos as well but I’ve never played something with such horribly rigged odds as draft kings casino..... Do not install this app unless you are looking to throw money away without any chance of winning anything..............................Version: 2.50.0
✓ It’s goodWish there was a daily free spin of some sort.Version: 4.4.1
✓ Promos/creditsNeeds better promos and more free credits.Version: 3.29.0
✓ Stole my depositI received a promotion to sign up for DraftKings as a new customer. The promo was to deposit $100 risk free and receive $100 in casino credit. Well, after playing through over $100 of casino credit and still having a balance of $191 (I played black jack and won a decent amount of money). I went to cash out my $100 deposit and just play with my $91 casino credit. Upon attempting to cash out, the app stated if I cashed out at that point I would forfeit my casino credit. Okay, no big deal, I had already been playing for a few hours and just wanted to make sure I got my deposit back before playing anymore. Well, DraftKings took my entire $191 balance rather than just my casino credit effectively taking my “risk free” $100 deposit. I immediately reached out to customer support to correct this error and was told there is nothing they can do. I’m not sure what the purpose of a new customer promotion is supposed to be if not to provide a customer with a positive experience so they continue using your app? I would have been fine to forfeit my free $100, but taking my deposit that was supposed to be risk free just ensures I will delete the app and switch to MGM..Version: 3.20.0
✓ DO NOT BELIEVE THE REVIEWS, THEY’RE FAKETake one look at the idiotic generated usernames of all of the positive reviews…they’re bots. This app is sooooooooo bad. Someone with enough power, money and solid moral compass needs to conduct an investigation into DraftKings because they are legitimately cheating people out of money on a daily basis. If you have an issue or complaint, their customer service (who are bots) that have a different name for every single message will just lock you out of your account. They don’t even try to be discreet anymore with the manipulation of hands/games etc. There has to be a time where you ask yourself, “If I’ve played over 100k hands and won MAYBE 100 of them, is this “bad luck” as they chalk it up to? Or is this rigged?” The frequency and perfect timing of hands dealt and won on their part aren’t even humanly & mathematically possible. I’m sure my review won’t even be posted as they have the ability to pick and choose which ones get posted or not. I’ve had multiple employees (both current and former) tell me that they would NEVER play any games on the app..Version: 4.16.1
✓ Appears like it’s only available in the USSo disappointed- I tried to register but this appears to only have States. I am in Canada..Version: 4.0.0
✓ DO NOT GET INVOLVED!!!Played on this site live blackjack. Was the only one sitting on the table and an auto bet was placed for 350 during the end of a shoe. I repeatedly asked the dealer to pull the bet back while he was shuffling bc this was n error. It took him 12 min to shuffle and I was told “I pressed the button for assistance “. He went and dealt the hand with me being the only one at the table after I told him 13 times I did not make or want to play the hand. Then I was disconnected /reconnedected 4 times all while my bets and hands were automated losing over 1k. I wrote emails No responses. There is no contact phone number to call. This has happened on 2 different occasions. Stay away from this site. You will regret it!! I would post my photos as recording of this interaction but site is not allowing for it. DO NOT USE THIS SITE THERRE ARE MORE LEGIT SITES WITH ACTUAL PEOPLE TO CONTCT SHOULD AN ERROR OCCUR.Version: 3.5.0
✓ Rigged100% chance the slot machines are rigged. When playing with credits you can see the amount you win on a spin before the slots even stop. Bonuses don’t pay out. It’s pretty sad when a bonus pays less the what a spin is. Out of all the online casinos DraftKings is the slowest to pay withdrawals. And the lack of slot machines in Pennsylvania is comical. Drive over the bridge to New Jersey and there is over 300 options, why only 124 in PA? Often times a symbol changes as the slot lines are about to stop when it is about to be a win or bonus. 12 days of Christmas gimmick is a joke!!! During any week you have the slot of the week and play $10 and get $5 credit. The “12 days of Christmas “ play $20 to get $5 credit!! Straight joke!!! Tis the season RIP OFF How do you get a bonus and win ZERO during the bonus?????? It’s because the slot machines are rigged!!.Version: 2.49.0
✓ No Wins HereSpend your money elsewhere You will not win anything playing here.Version: 4.30.0
✓ Just patheticFirst off the fact that nothing is instant except for the money being taken outta anyones account is pathetic it’s funny how it takes 30 seconds to take the money but it takes 3 days to get anything back . Second you guys need to make it very clear that not every state is eligible to play for money or else your gonna be stuck in my situation with depositing money just to find out you can’t play anything like why did I even get that far into this app and yes I know it says not every state is eligible but cmon if you really believe every single human being on this planet reads every single word of the terms and conditions of anything your delusional I’ve seen plenty of apps that won’t even let you sign up if your not in their playable region but oh no not draft kings they’ll let you waste your time and money just to tell you that there’s nothing you can do. But hey what does it matter the people who made this app are rich and could honestly care less about what money people like us wasted..Version: 4.0.0
✓ About to uninstallBarely any of the games work and if they do they disconnect saying not available in your region so you have to sign in again and confirm that it is in fact available in your region. Could be great, app makes it terrible.Version: 4.5.0
✓ Scam app do not useMy deposit disappeared from my account without being used and now customer service is ignoring my emails regarding this issue… it feels like I have been scammed. Dont use this app.Version: 3.33.0
✓ Like come onI read the bad reviews and still decided to give them a chance, seriously regret that. Made 2 deposits both of which never went to my account. Customer service doesn’t exist so never got my money back. DONT WASTE YOUR TIME.Version: 4.26.0
✓ No funGarbage.Version: 3.28.1
✓ FaleThis game make you buygar You put money you win but he take all money back 🤬.Version: 4.33.0
✓ Keep your moneyKeep your money some of the worse games and the whole app is buggy and trash.Version: 3.34.0
✓ Free spinsI love the games I like the fact that I can play them for free but I wish there were more no deposit spins..Version: 4.7.0
✓ Yes good promotions, yes go to app, but in the end if you don’t win all of that means nothing.Yes they do have pretty good promotions. But, they make the promotion so unattainable that if you’re lucky you’ll get $50 and you’ll get knocked out of that position within minutes by someone else betting and typically end up with a zero. Customer service is clearly from another country, they do not understand your questions by any means. It Hass to be repeated over and over and over. Just exhausting. The variety of games they have along with Mohegan Sun are the same. Except Mohegan has the rocket game which I really like. The only difference between these two are the types of things they take some don’t take online some don’t take particular credit cards. That’s how I ended up here, so that is very easily changed. I will be opening up a bank account that is acceptable to Mohegan on Monday morning and moving my families accounts. All of my business friends and personal friends and I will spread the word throughout the town through my community Facebook page as well. I will praise the company that does best. And that is who will get the customers..Version: 3.24.0
✓ Been playing a few months and haven’t won literally ANYTHING.I’ve been playing for the last 3 months. I haven’t put more than $200 in total—it’s because so far I haven’t won more than a few dollars (talking maybe 5 at a time and not often) and usually it just takes all my money within minutes. Other casino games where I can put in $10-20 at the least and I’ve won money in the triple digits or at the LEAST enough to play for more than 5-10 mins at a time. Why put money into a casino that never lets me win?? My bf hasn’t won anything significant either. Also—-their wagering requirements are ridiculous. I won a $1 bonus and they wanted me to play $20 before I could get the dollar? lol that’s crazy to me. You should have a 1x play through and that’s it. It makes the promos pointless..Version: 4.32.0
✓ Constant issues!I literally get booted off app in the middle of my games, a minimal of 6 times a day. It’s exhausting. Yes it picks up where you left off even during a bonus round… except for games like Mouse Coin Combo… I lose all my bonus coins every time! I’m really going to miss this app and it’s games but I can no longer keep losing my money because of your apps glitches. I’ve tried reaching out to customer service about the issue and is turned into a email tag game.. it’s exhausting and The issue never gets resolved. There’s too many issues to type. Ughhhh Update: it’s actually worse now. Been waiting on an email back regarding them stealing my money. App didn’t pick up where it left off when it glitches now. Still constantly kicks you off app. App literally stole over $150 playing marvelous mouse and can’t get a response back from company. It’s fraud and theft. Worse experience to date. They need to be sued!!!!.Version: 4.6.0
✓ Use another app. Fixed slotsNo big wins with slots that are pretty decent on other sites..Version: 4.33.0
✓ Depositing issueI deposited $30 twice but it’s not getting into my account “scam”.Version: 4.13.0
✓ HorribleThis app is horrible first let me start off with I’ve only had this app for a few months . I have not been able to play any slot games on this app for over three months now. Customer service has done nothing to help I’ve contacted them over 25 times by email to the point where I wanted to speak to someone in person. I asked for someone to call me a few times by email and got nothing. They continue sending me different ways to troubleshoot the app and I i’ve done it so many times it feels like I’m trying to do their job at this point and none of the advice has worked. It’s as if they’re just sending random ways to try to fix something that they haven’t even really looked into carefully to figure out what’s really wrong. I was fed up so I decided to close the app completely tried to withdraw my money to do so and I’m stuck with this app because I couldn’t even do that. Download MoheganCasino instead!!!.Version: 3.32.0
✓ Money PitPlayed here for a few weeks to check out their games. Don’t waste your time and money. Unless your betting $4 and up per spin, payouts are minimum to none. Clearly not enough players here as the machines are empty. A $4 bet may get you a hundred bucks if you’re lucky. It’s as bad as OLG these days. Most Ontario gaming sites aren’t paying out anywhere near what the sites use to pay before Ontario gaming stuck their greedy hands into online casinos..Version: 4.33.0
✓ Draftkings pledge to run a fair system is an absolute false statementNormally when you see a post like this you think it’s your typical angry person who’d lost their money. Now, I have lost chump change here and there but the amount of bogus cards it pulls on blackjack is unheard of, nearly impossible, and a scam to the Max. It will let you win maybe 1/100 times you play.. and I mean let you actually profit not give you a hand every 1/5. If you draw 20 right off the bat, 8 times out of 10 the dealer will draw 5-6 cards and magically pull 21. Further in depth, if you manage to draw a decent hand, we’ll say, above 17, 5 separate hands in a row the dealer will some how pull 1 number higher than you each hand, and just when you’ve lost your 8th hand in a row and you think it’s not possible to lose the next. Wrong, dealer gets black jack when you decide to bet up, increasing your losing streak to 9. Moral of the story is, this is the most unfair casino table game app I’ve ever experienced by far..Version: 3.6.0
✓ Rigged by ThievesA couple goes at this app and it’s obvious they rig their computer automated dealer and basically just steal all your money. It’s a complete farce…. And easy to predict exactly what they are going to have in their hand. It’s a complete farce and a total waste of money as this app is clearly designed and operated by people who just want to cheat people out of their money rather than play a stand up honest game. What a frickin joke.Version: 4.16.0
✓ Decent app but bewareThis app is okay for the most part it has a lot of games and there are decent wins from time to time, just BEWARE there promotions, for example I was just sent a promotion telling me to bet $5 and get $100 in casino credits, so because of this I decided to make a deposit and okay for a bit. I didn’t get the casino credits so I wrote support, they checked and verified they sent me the promotion but claimed it was a mistake and accident and I shouldn’t have recieved it… after I spent money because of it. This is the second time something like this has happened. It seems like a scam to get people to deposit there money and not have to honor there promotions, after customer support acknowledged I was sent it by mistake they won’t respond to me about it, what a joke. Be very careful and don’t count on getting the promotions they promise apparently they can claim they are mistakes and screw you out of your end and credit. BEWARE. Other then issues with promotion honoring and customer service simply ignoring, the app is decent it was my favorite until this, shows how they treat return customers. They only care about getting new customers and not there existing ones clearly..Version: 4.33.0
✓ Extremely slowAnd no it's not my connection. App very slow to respond..Version: 4.10.0
✓ Game malfunctionsI’ve played only 3 games on the casino. 2/3 malfunction badly to the point where I just don’t even want to play anymore. The Finn swirl game constantly kicked me out with error messages almost every time I hit a win or pressed re spin. The rocket game is the reason I signed up to play it was a great idea to be able to have fun and not have to go to the casino. Well after 10+ malfunctions of playing where it wouldn’t allow you to bail out and collect your money I had enough! I wrote the customer service and the gave me a credit of $50 which doesn’t even cover close to what I had lost due to the game malfunction. I found also that when I placed the minimum bet of $1 I wasn’t getting this malfunction as much I still did have it happen a few times. I also have to add it states you get a 20% bonus when you sign up and it never gave me that either. I just found it’s a bunch of lies and it’s very disappointing..Version: 3.23.0
✓ Good luck getting them to close your account and delete all dataI sent many emails asking for my account to be permanently deleted. I get an email asking if I want a temporary or permanent closing of account. I already said I want it permanently closed. They later send me an email saying account had be permanently closed but In order to have my data erased I would have to contact a different department. So I contact the department they told me to, about the eraser of all data and I get an email asking if I would like my account temporarily or permanently closed. I already got an email saying account was permanently closed. Moral of the store being that they may close your account but they hold on to your information. It’s probably to make money of your data..Version: 4.13.1
✓ The house always winsThe site functions well, good game selection and outside of consistently checking your location and making you prove over and over you are where you say. The app works well. However as most of the biggest places to bet are. The algorithms make it seem like a far site at first for a bit. Then as most do they change it to drain people who don’t know better. I can afford to lose what I decide to spend but most think their getting a fair chance for something bigger with a bet. That’s just not true, This does not in any way offer fair gambling it offers a place to lose money with a kick back to people here and there’s but you might as well come in expecting to give them your money. As always it’s to hard for people who run this type of business to realize that not turning off customers with Bering options that wouldn’t pay if you played for the next week straight would far outweigh a quick grab for cash, but that’s not how these places work..Version: 3.20.0
✓ Good and badDraftKings promotions, far outweigh any other casino app. But there are a lot of hidden issues. Everi games you can win on them but if you’re paying attention, you were losing a lot more than you were winning. An the issue is these games freeze a lot from this company. We’ve tried it on laptops, Apple phones, Samsung phones and it’s always the same exact issue. You can’t run a hot machine. It will freeze and then you have to log back in then whatever run you were on is gone another issues we’ve noticed is it freezes a lot at the end of your spin and if it’s a losing spin they leave it when you log back in. You don’t get your money back it’s is completed as it froze. However, if it’s a winning spin that freezes at the end they will return the cost of your spin instead of paying out the winning. Now that we avoid that particular company it’s a lot more fun and you don’t blow through 500 bucks in an hour where are Spent most of the time having to reboot the app anyway..Version: 4.6.0
🙂 DraftKings Casino - Real Money Positive Reviews
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