McAfee Security for Metro App Negative ReviewsMetroPCS

McAfee Security For Metro Negative Reviews

4.6
4.61292 star

Total 23 Negative Reviews

McAfee Security for Metro App Complaints & User Negative Comments 2023

McAfee Security for Metro app received 23 complaints, negative comments and reviews by users. Have you ever had a bad experience using McAfee Security for Metro? Can you share your negative thoughts about mcafee security for metro?

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McAfee Security for Metro for Negative User Reviews

Do not use!!!!Buyer beware. I had to switch to this program because metro dropped the lookout program for their phone insurance. At first I was impressed, However over time I found issue. The VPN shuts itself off without warning. It doesn’t actually scan your phone for issues, just your WiFi. It eats up your data running the location all the time. It doesn’t always warn you that your phone software isn’t up to date. It only backs up your contacts, NOT your secured files in the “vault” !!!!!IT DELETED ALL MY PROTECTED FILES WITHOUT WARNING!!!!!!!! And all they said was, sorry. It basically doesn’t do near anything it says. It checks your WiFi and tells you your WiFi is safe..... randomly at 3 in the morning!.Version: 1.08

Media vault eats picsYou’ll never get your pics back! Don’t use it. The app obviously has a useless developer. They built it and let it go just hoping all would work. And as for metro pcs, they don’t care about there current or long time customers. They only care about getting more but once your on board, screw you shut up and don’t complain. If you want some advice, port your number over to another service once a year to get a new phone cause metro only gives deals to people who port there number over from another service. Long time customers get nothing but grief..Version: 1.08

ServicePoor service.Version: 1.14

Need email spelled correctly iCloud not iCloudI have asked several times to fix my email address the iCloud is spelled wrong so I can’t get a new pin and how are you protecting my phone if you don’t have the correct email address. I sent a email and chat into the app several weeks ago and still same issue. What a waist..Version: 1.0.6

Safe browsingWhat’s safe about it? It never works. Doesn’t turn on . Is it broken ? Try getting in-touch with customer support that’s another issue is that broken too..Version: 1.0.1

Still scanningWhen running a scan the scan never stops on iOS 7plus.Version: 1.13

Does nothing I know I have a virusApp is completely fake does nothing I know I have a virus and it says that it scanned it and nothing is found so this is a complete bull$@:? app.Version: 1.14

Already have app from the McAfee Total protectionI already have this app on my phone because I have McAfee total protection now it’s on my phone twice a PCS Metro is charging me a monthly fee for its use Bith McAfee and PCS Metro are claiming it’s each company to fix this double fee. So I am going to quit using both next month what are terrible rip off from both companies. I hope now that T-Mobile owns PCS Metro maybe they will fix it as fats a McAfee Kasperkey is sounding much much better every day PCS Metro and McAfee are sure terrible companies I know I will never hear from either one. They are both billion dollar profit companies so their messages is scree you.Version: 1.0.1

Media vault garbageI like every thing except for the fact that I added tons of pics to the media vault only to have them all disappear and I can't add anymore pictures to it either. Lost a lot of personal stuff. Pretty upset..Version: 1.0.6

Doesn’t workDoesn’t let me log in it says I don’t have a metro number but I do.Version: 1.0.1

He said / she said gameWhen I set up this app I did not have my glasses on and I got my email account wrong so I contact Mcafee to fix it and they say they can’t only T-Mobile can... and T-Mobile says they can’t. My biggest question is why can’t I change it in the settings part of the app!!!!!! I have to say this is really frustrating!!.Version: 1.0.1

Pleased/not so muchI am pleased with the product and what I pay for AND when there is a problem and I have to call or go into the store... it makes me want to yell! I know I am a bit more informed on how workers should treat their customers right down to facial expressions and body language. I trained first therapists to conduct therapy at KERN COUNTY MENTAL HEALTH. I then trained the entire clinical staff 200+ to improve what used to be called “Bedside manner” I know my business and Metro Staff need to be trained to focus only on the customer in the office or on the phone and avoid crosstalk and about ten other standards that they do not meet. They need to be trained. They would remain at their job longer and enjoy it more if they learned some simple skills that most people who must work with people really do not do anymore. It’s a lost skill. If you are a pianist and stop playing for five years it will take months of intensive practice to get back to your prior skill level. Too bad. It would only take a few hrs to help MCS staff to improve a great deal! Warren E Justice AS. ARPS, CDMS, CADC* CCIMS, CAS.Version: 1.0.1

A fakeAfter each scan, this app always shows that everything looks good even when your device has a virus or has been hacked. This app is not reliable..Version: 1.10

Needs to be more user friendly!😫Need more help with instructions for people with little knowledge of computer world..Version: 1.09

Seriously?I have mcafee on two computers. Why isn’t there a log in option? I shouldn’t have to create a separate account for my phone!.Version: 1.0.1

HackedThere’s a pirate network in my settings that prevents me from getting on my home network ever! Your security is horrible..Version: 1.09

Horrible!!!!!Paying for this service thru MetroPCS and can’t even get passed the number verification. Talking to McAfee customer service is pointless as they just continue to say they are working on the issue as it is not working for all customers. That’s crazy when I’m PAYING for the service. Get it together McAfee!.Version: 6.13.0

Media X-FilesI'm giving it three star for now. I'd like to try it first before I gave into to all the hype. This is the first I have used this type of online personal security monitoring. As a first time subscriber, it would be on best interest to experience the service myself, besides getting help from the previous and recent members. The idea is to get the full benefits and experience. On how when they preach Safety is the main concern here, . I will follow up in couple of months..Version: 1.0.6

No connectionI have had this app before and for whatever reason AFTER THIS WHOLE COVID -19-LOCKDOWN AND THE iPhone 13.1.5 Update it hasn’t been the same .....Version: 1.09

CrapDoesn’t work properly and never completes a scan.Version: 1.16

Won't let me log inIt won't let me log into my current account. It's forcing me to create a new one. Please add a login option.Version: 1.0.1

It doesn’t work,,I downloaded and I start scanning my iOS but still “ scanning “ ( more than 6 hours) , ,,,,,.Version: 1.16

What happened to safe web??I really like the app easy to use, but I upgraded my phone from an iPhone 5s to a 7 and the safe web (VPN) is gone. It’s still available on the 5s but not on the new 7 phone. If the app doesn’t have the safe web (VPN), I’m wondering if it’s worth keeping..Version: 1.0.6


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