Family Island — Farming game App Negative ReviewsMelsoft

Family Island — Farming Game Negative Reviews

4.7
4.75875 star

Total 164 Negative Reviews

Family Island — Farming game App Complaints & User Negative Comments 2024

Family Island — Farming game app received 164 complaints, negative comments and reviews by users. Have you ever had a bad experience using Family Island — Farming game? Can you share your negative thoughts about family island — farming game?

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Family Island — Farming game for Negative User Reviews

Please fix.I loved the game first levels easy as any other game get lots of energy as you go about the levels it’s harder and harder and the production times are ridiculous on some things. i’ve been enjoying the game spent some money to get energy in order to upgrade my workshops however in the past week a lot of the items i’ve made mind you i’ve taken days to do so turns out they are gone just like magic. First time I noticed was when I was producing bowls for the lion well i logon to the game and turns out i only had 1 left from 7 I already had made (no I did not exchange them not used it for anything else. Yesterday I had chopped some trees to get cinnamon it never collected the cinnamon so I just gave up on that festival thing. Now today I logon first time I do I noticed i’m a stake short to upgrade the stone workshop which I have been producing since 3 days or more ago i get that going and log off the game well when I come back to the game I only have 3 stakes left. please fix it i enjoy the game just dislike to log in and notice some of my things are missing..Version: 2022184.0.19736

Need more energy!Really love this game but as others have said the energy recharges to slowly.... Rubies & keys seem hard to get without purchases which I understand but wish there was another way around! I don't mind doing the occasional purchase but it seems that you can't complete quests without purchases which with today's climate of high bills just isn't as easy as that!! Can see having to wait this game because of this which is a shame..... So developers if you read this please make energy at the very least easier to get! Thanks Btw this is the first game I've ever left a review for!!.Version: 2022156.1.17228

Ridiculous costsI would really enjoy this game if it wasn’t for how outrageous & difficult it is to collect resources, some items cost over three times the amount of energy that you are maxed out to like 75 max energy but to break down a large stone costs 255 energy.. Yeah, sure, there are rewards for collecting things when there are events going on but even the amount you collect from the gifts for getting to a certain section isn’t even enough to complete what ever it is you are trying to accomplish for the next task. I have spent more time waiting on this game than actually playing it, the game is fun when you can actually play but most the time you can only collect 1-2 resources before you’re out of energy again & then it’s another TWO HOURS for you’re energy to be regained. This game is so hard to get anywhere in, I’ve been playing for about a month & I haven’t been able to upgrade anything, this game requires constant checking in & resources take literal DAYS to collect for 1 thing. If the cost of everything went down and/or they stopped maxing out the energy at such a low amount it would be fun. I think this game just needs new developers who actually listen to the reviews & make it a more playable game because after all isn’t that you’re supposed to do?.. play!.Version: 2022226.0.24922

Constantly freezing and crashingThe app was such a time waster . Within 5 minutes it crashed and would continue to crash every 5 minutes. The game fully froze three times and my device stopped responding for a little while. Its just not worth it with how much theses were happening, good concept of game but needs work..Version: 2021100.0.11288

Great game- rude support staff!?I would give this game more stars but the rudeness of the support staff members are outrageous if the game has a glitch or a bug in an event island it’s automatically your fault not there’s or the game but yours for example on explorers island I’m supposed to collect 15 presents I have collected 14 now but the glitch is making it only count 10 I have been told that I have to collect only the orange with green bow presents but I only can count 12 in the game so how am I supposed to get 15 to complete a task if there are only 12??? Also the same with the thorns I’m supposed to chop the green thorns to collect the task but it allowed the purple one to complete the task the staff member is refusing to help me so it’s now caused me to fail this island in completing it really not happy they don’t like cheating but allows there games to cheat! Other than that the main game has plenty to do.Version: 2021154.0.12209

Good but ...Mostly enjoyable but the constant upgrading of everything is getting frustrating and annoying. Will be another game I ditch when it just gets too hard and long winded..Version: 201909.1.5089

$$$Unless you plan on spending your own real money, don’t do it. The cost of EVERYTHING is outrageous and it takes weeks to construct everything you need to make a simple upgrade, if you ever even can. I’ve played for months and I’ve been able to upgrade one building. You aren’t given enough energy to cover a smidgeon of what you’re required to do to keep moving up. I’ve completely given up on the special islands that they do every three or four days, no doubt just to make extra $$ off of people. RIP OFF. What kills me is, this game has SO many more bad reviews than good, yet they continue to not change a thing or make it better. It’s stupid to not realize how much money you’re losing by making it where so many people can’t play. It’s not fun. Not in any way. It’s frustrating and stressful. So stupid. After reading the developer’s reply, I’d like to add that almost continuous play is necessary to complete adventures, and each upgrade takes more and more items that each take more and more items that you must craft; ie causing you to either have to play constantly or spend your own money. New adventures start every few days and they’re utterly impossible to finish without spending cash. Developers obviously do not want people playing who are not willing to spend their hard earned cash in a game that is absolutely ridiculous anyway. I have better things to spend mine on, thanks..Version: 2022206.0.22287

Disappointed & DisgustedIf you asked me yesterday I would probably have given this game a 4 star review , I enjoyed the progress although it’s always been hard getting enough resources together for progressing, however thinks had drastically Improved with much better rewards for fulfilling Merchants wish list and the rewards for swapping goods for a key ! Today it’s taken a huge st backwards giving piffling little energy rewards making progression difficult and the only real way forward to spend a lot of money ! I have made quite a few purchases of the last couple of months , but not now , I won’t spent another penny ! For children with parents steer them away from the greed of the developers of this game ,.Version: 2022122.0.15263

MehThis game will keep you amused for maybe 7-10 days when it’s all new and you can build up momentum. After then, everything slows down and you can’t possibly keep up with the tasks being set, events to participate in and upgrades necessary to accommodate all of these things you’re meant to do. You also can NEVER have the appropriate energy as it runs out so fast (like.. do 2 things and it’s gone). So the developers have amazing ideas and lovely graphics but no concept, it seems, or how to keep a gamer engaged fully. If they set tasks and events, great, but the energy and storage doesn’t reflect that so you can’t actually participate (without, I can only assume, spending a LOAD of money) So whilst I would be happy to support and probably spend a bit on this game, they’ve overshot it hugely. So, as a result, it’s boring and I lost interest very quickly..Version: 202014.0.10492

It made me restart the gameI was really enjoying the game and made it to level 35 and then it glitched and wouldn’t let me load the game. I re downloaded it and it didn’t save any of my progress and made me restart. Customer service hasn’t replied and I’m very frustrated. Not sure if I will keep playing.Version: 2021142.0.11922

Great concept but .....I love this game and the whole idea of it but it is frustratingly slow after the first few days! As others have said you use your energy in a couple of minutes and then nothing to do for ages as you need lots of energy for all the tasks. Also cannot replenish salt quickly enough to make more food for energy. Energy needs to fill up more quickly or have a much bigger limit, it only goes up by very few each level! PLEASE could we have REWARDS for logging in each day like other games do. I know there are parcels to collect but there need to be more rewards and incentives and more sustainable energy. I will probably be fed up of this soon and it’s such a shame!.Version: 202014.0.10492

Wish I could give it 5 stars butI love the concept of this game and I enjoy it HOWEVER there’s just too many things to do at the same time , while I have to craft items in the same machine which takes me ages to create. Then the boat arrives way to fast. Should be once a day not every 2 hours. There’s just too many things to do, makes me feel like it will take me absolute ages to get anywhere in this game. Please change that. Please don’t require 10/20 items to upgrade stuff while it takes ages to craft the items, and then in addition to that, there’s million other things to upgrade, then the shaman then the boat. Change that!.Version: 2021060.1.11105

This game is a time wasterThis game is a big waste of time, the energy is always too low to play, in order to get more you cook, eat and forage. The energy needed to complete tasks far outweighs the recharge and energy level increases. Gathering resources is hard because you need to limit to the storage capacity or upgrade which uses resources you make but you need heaps and if your storage is full then you can’t collect or make unless you dump resources. Gathering more requires energy, making it a cycle of wasted time. The game glitches. One example is a task required 5 feathers, I collected 10 and it would not recognise them. Frustrated with yet another attempt to extort money from players, it’s now deleted..Version: 202104.1.10960

Great game but expensive to obtain extra energy and rubiesI was testing this game to see if it was good for my young nieces and nephews to play. Although I enjoyed the game and it looked promising for the kids the energy reserves deplete very quickly and purchasing extras seems reasonably priced until you work out that the further you go in the game the higher the energy cost for items. This then means that to play for more than 5-10 minutes at a time stacks up to buy the extra energy and rubies. Due to this I chose to delete the game and find something else for the kids to play that didn’t have me spending half my weekly pay on credits..Version: 2021184.0.12838

More money than funI like this game and would give it 5 stars if: A) you didn’t have to pay to progress and B) your progress wasn’t reversed and only able to be restored to what you had previously completed by paying…. I get that they need to make money, but I’d much rather pay for a full version of the game upfront-or even a monthly $2.99 subscription or something then have to spend money every time I need a key or tool. It’s frustrating that obstacles appear where you have already taken a lot of time to clear and arrange your space. Then, on top of that, these obstacles can only be removed with things you have to buy. So every few days giant logs and things appear in the open space and I have to buy a key to open a chest that the golden saws or whatever may or may not even be in there. These are not things you can find any other way in the game. So when the objects you need aren’t in the chest, you just have to repeat the process of paying until it randomly gives you what you’re looking for. Once you progress that should be it. Not right to backtrack you and charge for it. I won’t be spending anymore money on this game and would recommend others do not either as it’s just disappointing. Fees like we’re being taken advantage of..Version: 2021154.0.12209

App won’t loadHaven’t been able to get into it for a week please fix app :(.Version: 2023168.0.33973

Awful and laggy!Wow. This game is useless. There was no adventure in this awful game. How could people possibly think that this is a good game? All that happens in it is LAGGING AND BEING THE WORST THING EVER. I saw it on an advert AND OH MY GOSH IT WAS SUCH A WASTE OF TIME. Yeah, rescuing people and improving your raft is fun, BUT THESE PEOPLE ARE ALREADY RESCUED! I seem to think that this awful game thinks we are not good enough to rescue the people on the ad WHICH TOTALLY OFFENDED ME! Some ads do not lie. THIS ONE DOES! Thank you to the games with ads THAT DO NOT LIE! If somebody is wanting to download a GOOD game that you need to rescue people, do NOT choose this one. I am writing this review in MY PJs and this game HAS NOT MADE MY MORNING AT ALL. IT TOTALLY OFFENDED MY MORNING! Do not choose this game it is the worst game ever that I have played in my life AND I HAVE BEEN ALIVE FOR EIGHT YEARS NOW! Please pretty please can you fix this horrific thing whatever it's supposed to be. Bye..Version: 2021060.1.11105

SloooooowThis game potentially has the means to be very good, visually and longevity, also the fact you don’t have any annoying adverts pop up every 30 seconds!! The main aim of the game is to clear the island of obstacles, ie trees, rocks and build with your resources. But the major issue for me is the energy bar, they do not give enough! When you first log in after few hours you’ll have a full bar, but being confronted with large rocks and trees, two, three chops and bashes.....energy gone! Game over, yes you can build resources, but there is nothing else to do. So the game has potential, but need ways of getting more energy to make you stay longer..Version: 202101.0.10629

Great game, but too slow to gain energyIt’s a great, relaxing game. Trouble is, once you’ve got rid of all the smaller energy items it’s extremely hard to do more. The larger rocks and trees are over 100 energy, so you can partially cut down then have to wait ages to build up energy to finish. Even with the “food” it isn’t enough. Completing shaman, and the boat orders only gives me enough to then chop down 2-3 items before needing to wait for energy to build up again. Nice game, but getting frustrated with the lack of energy. I can’t complete challenges on the special islands or the home islands because I can only partly clear one item before being able to progress in the game. The ability to sell excess items for energy (instead of XP) May be a way to improve this?.Version: 2021134.0.11792

Game keep restartingGame won’t start. It appears to start for a quick second then you get the message “oops something went wrong” click ok and restarts....never ending loop. Game worked fine up until I was forced to update today and now won’t work..Version: 202010.0.8725

It’s basically the croots lolIt’s ture.Version: 2023170.0.34416

Updated, still Engaging but frustratingUpdate 3/21: game play is expensive. I at level 23 and game play cost lots of energy and you only gain 78 depending on your “house” upgrade. I have one are that I need to investigate but can’t get past large rock that needs 169 in energy. I can’t even use what energy I have to knock it down each time I am awarded energy. Other farming games have this option. I have spent actual money playing this game, but I have never been able to complete a special island due to the expensive energy. Occasionally you get to watch videos for energy but it’s never enough to get 169 you can’t do anything. I’m not spending any more money for energy. It’s just not how I want to spend my fun money. I will give this game a few more days, but as others have complained, I too will be deleting the game. If you can’t progress, the game isn’t fun. The game is engaging but needs more fun. There should be a way to use energy for all items. Example: cutting a tree needs 154 energy but all I have is 54. I should be able to use my 54 energy for that tree. I still would need 100 energy to finish the job. It makes me want to come back and play this game. I don’t spend money on games to buy energy or rubies. So progress through the game is slow and basically not much fun..Version: 202104.1.10960

Okay but could be a lot betterThis game is a lot of fun, and I truly do enjoy the gameplay. However there are several issues with it too. For the amount of energy you have, the tasks take a lot more energy that you can afford. I can wait all night and only save up about 75 energy the next day, with can be used up in seconds by cutting down two trees and a bush in one of the events. You can get statue boosters in your island, but those only last about three charges of energy before you need you refill them with expensive and time consuming time balls. I can never play the game cause I never have energy. Also, I downloaded MyCafe for an offer of 100 rubies for Family Island. I completed all the tasks and even got an email saying that I should be receiving my rubies shortly. I waited all night but they never arrived. This is apparently a common problem, and I feel scammed and ripped off. I went to the help section, and was basically told it was my fault and that I must not have done the requirements, even though I did. A good game, but not worth downloading until these problems are fixed..Version: 2021152.0.12131

Need to fixI had this game, really enjoyed playing it but then I had to delete the app due to other issues not due to the game. All and all I tried to get the app back on my phone installs the game, after I open the game tells me oops there been a problem. I have uninstalled the game and downloaded it again 10 times already not working still!.Version: 2022214.1.23388

Too hard to complete challenges unless you spend real moneyI’ve been playing for a few years now and the only time you have a chance to complete challenges is if you spend real money, which isn’t acceptable, I wouldn’t recommend this game unless you have deep pockets to spend spend spend.Version: 2021222.1.14070

Great game, but slow/hard to completeThis is a great game that can get you hooked for hours in a day. Graphics is good and the quests make it interesting to keep playing. Unfortunately as with most games with in-app purchase, the developers of this game has similar things in their mind. Making it really hard to complete quests and also upgrade your buildings that either: 1. You gave up altogether cause it takes so long to upgrade a building, and also near impossible to complete a quest without buying gems for energies, or 2. You shell out your hard earned money for a game where it’s sole purpose in your life is just for entertainment and nothing more but actually wasting your time (think about it, yes it may give you satisfaction when you completed a quest or upgraded a building, but how much time have you wasted in your day/life that you could actually have used it better such as for exercise, sleep, or even make more money!).Version: 2021172.0.12610

Waste of timeIn a world the developers live in this is an exciting game. In reality it’s a waste of time. 1) they don’t fulfill the actual rewards it’s based on their rules where you have to play 24/7 to get the big rewards. (so unless you’re in with the developers you get nothing) 2) the energy system is the weirdest and most exhausting part of the game you upgrade a house to get a few more energy bars. Most other games with energy used increases upon leveling up (being a high level with 60 energy because you didn’t level the house up 🧐🙃) 3) they don’t want their customer support team bothered with feedback they want you to join their Facebook group and when you provide feedback they delete it so no one can see it 😂.Version: 2021100.0.11288

Never enough energy!This game was fun, graphics are cool and I like the story line. That being said everything require SO much energy to complete and you hardly ever get any free energy. So if you want to pay you can but otherwise you’re just playing for a few minutes before your stuck waiting for your energy to recharge. It’s gets boring if I can only play for 5 mins at a time..Version: 2022202.0.21777

App won’t connect to internetGame was working for two weeks now suddenly it will not connect to the fully functioning and working internet. Have tried to connect developers to no avail. Annoying esp as I have spent money on this game grrrrrr..Version: 202008.1.8017

Fun at firstWas fun at first and quickly became impossible. You need the exact energy so at best you can get one thing cleared and then have to use the balance on items that take small amounts of energy. Would be better if you could use the spare energy to reduce at item so when you come back you can continue to clear. Deleted after 4 days because it was impossible to do anything.Version: 2023117.0.27473

Needs some workThis game is fun to play, but it’s ridiculous how much it takes to complete a task, or how much it takes to make something or update something. Sometimes it’s impossible. Especially the events. You give us 2-3 days to explore this new island and complete tasks that need too much to complete. Also the time it takes to make something is outrageous. And it’s not easy getting energy unless you constantly buy more. I enjoy playing this game. But honestly I don’t see myself playing it much longer. Takes days of getting energy and making stuff to just update my house or a workshop. And don’t even get me started on the storage!! I’m constantly having to get rid of items so I can have more storage! And updating storage is even worse!! And please don’t respond to me of ways to earn energy, like through the bathroom, shower, treasure boxes, etc. we all know about them. But they still don’t give enough energy to cut down more than one small tree!! You have a good game here, just need to lower the amount of stuff it takes to make/update an item!! Or it cost 158 energy to cut down a tree and the tree only give you 3 pieces of wood!! When I need 40 pieces of wood to make 20 boards to update my house!! Smdh.Version: 2022124.1.15439

BadIt sucks so bad worst game ever I hate it stupid game.Version: 2023168.0.33973

Didn’t receive RubiesI was told in a message from the game that if I downloaded their cafe game and got it to level seven and joined a township I would get 100 rubies. I didn’t get any rubies. Not at all happy, especially as the cafe game is so incredibly boring. Also, this game takes ages to build up enough energy if you don’t have money to purchase it.Version: 202101.1.10636

Sooo expensiveI love the game and all its options and adventures. However it is one of the most expensive games I’ve come across. Energies don’t last long because everything you do takes a lot of energy. I purchased some rubies to get more energy to do an expedition on an island where I finally reached a stack of gifts containing energy (1500 of them) and then as I was opening them they went into a piggy bank where now if I want those I have to pay to open the piggy bank!!! I understand you need to make some return from the game but the amount of money you need to spend actually achieve anything is way too much..Version: 2022134.1.15922

Newer updates are super buggyI’ve been playing family island for a while now and I have issues with how many items it takes to perform upgrades and how long it takes to make items, it’s really quite frustrating but I enjoy the game so I persevere. But lately the game is almost unplayable it just crashes every couple of minutes and force closes. If you can get passed the frustration of waiting and working hard to progress in the game, you’re thwarted by the fact it’s currently not playable. I hope you guys manage to fix it ASAP because otherwise I’m going to have to delete and find something else to play 😥..Version: 2021100.0.11288

Was okay at firstThe game has some positives, like the graphics and the adventures but there are more negatives then positives. 1) the narratives - god, all I want to do is play. I don’t care about the story and it always pops up when I’m trying to move through the island. There should be a way to turn it off. 2) You have to spend money to get anywhere in this game. If you try and play for free it will take so long and you get bored quickly. You will never be top dog in the competitions if you don’t spend dollars. 3) You never have time to work on your home island to build up your reserves to trade for keys or clean up the island (as grass, trees etc keep growing on your island) etc. All your energy is spent usually on the adventures because you will get prizes with more energy so you can compete. 4) A lot of things take up more energy to clear then they should. Example grass can be 8 energy or 26 energy. 5) they have clans, but you can’t talk to anyone and you can’t help each other. I did spend more than I should have on this game, but no longer. I’m going back to my other game where I have more interactions with others and where we help each other through the game. Also, you can play for free and progress easily. So if I’m going to spend money, it will be with that game..Version: 2021210.0.13548

Frustrated and Unhappy.Twice now this game has reset itself wiping the days progress away. This has now happened on an event island that I paid real money to play. I’ve spent so much money on this game and I bitterly resent it when this happens. The game is horrendously expensive . You get no where without money because so much energy and resources are necessary to complete tasks. Today’s I lost everything . Progress, energy, money ,gold tools. Is the universe telling me not to waste time and money. Probably. If you haven’t started playing this game . Don’t! Have to laugh. I’ve just read other players comments/ complaints. Hilarious how the developers promise to take player comments into consideration and made revisions to game play. Complaints from 12 months ago still exist today. Nothing has changed ..Version: 2022100.0.14253

Not bad but way too expensiveGame is fun, and I used some Christmas money to top up my energy and rubies in order to achieve things but now that’s run out it’s clear you can barely get anything done on this game without paying for it. Which of course is the prerogative of the app designers because they need to make a living. But if you can’t or don’t want to spend buckets of money - move past this one!.Version: 2022110.0.14561

Time Consuming and UnfulfillingI gave this game a shot because I love the graphics, the personalities of the characters and the basic idea of the gameplay. But I quickly learned that you have to craft an overwhelming amount of time consuming items to get anywhere. And at a certain point you have to craft those items just so you can further craft different items. The problem is, each upgrade to a building, each repair of a staircase, a building or a ditch requires loads of those items as well. THEN if you want those keys that open the chests with the golden tools (which are required to remove randomly placed wooden obstacles on your land), you have to hand over loads of items you labored over (meant for something else) to the dude with the boat. So essentially... you make very little progress, you spend all of your time crafting and waiting on crafted items, and very little time actually playing a game. I've resorted to logging in, getting crafting started, and then logging out to play a different game. I did purchase gems to see if it helped. But I really made no no measurable progress. So as cute as this game it. I think I'm just going to delete it. In my opinion, it's just not rewarding gameplay. Shame. It has a lot of potential..Version: 202010.2.8876

Greedy game developersI first started playing the game about 6 months and I loved it. The graphics are amazing and the different challenges are good. BUT unless you have millions in your bank account, I wouldn’t bother. You need energy for everything and trust me when I say it is very very hard to get energy without spending rubies (which you have to buy). Quests have become impossible to complete without spending money. It’s a shame the developers don’t listen to their players because despite people complaining, they continue to milk you for everything you have. They CAN do better but they don’t or rather won’t..Version: 2021134.0.11792

Needs your moneyThis is a fun addictive game that gets you in. As you progress you discover you can’t finish any of the challenges without spending money. I on occasion have spent a small amount but there have been a number of times I have been charged without purchasing, and other times when I have actually purchased a ‘special’ buy that supposedly had bonuses, I was charged more than the advertised price. About half the time when I disputed the transaction, I was not refunded. The last time this happened the amount charged was more than double that was advertised. I am yet to be refunded the difference. The “help” section auto prompt questions are no help. Hopefully you get enough enjoyment out of this game to not mind it debiting you for amounts you have not approved..Version: 2021202.0.13234

Fun, but only for the 1st dayI played this game and it was fun for the 1st day. So much to do. But then after a day it became slow progress unless you spend loads of money to buy rubies. It takes too long to wait for energy and to clear an item it then costs too much energy. So youre only clearly a few items each day. I want a game that can keep me occupied and entertained. Not something that is so slow that its like watching paint dry. Updating my review following their response... My feedback still stands unchanged. Even with all their suggestions on how to find more energy through exploring, the game is still far too slow. They need to lessen the the amount of energy it costs to clear obstacles and then it would be worth my time to play. Maybe even reduce the cost of buying rubies, then I might be more inclined to spend real money..Version: 202006.1.7513

FreezingLoved this game until I updated it. Now I can’t get past the loading page to get into the game. It’s been 3 weeks of trying to play. I’ve deleted and redownloaded the game 23x now but I still can’t get in. Frustrating..Version: 202011.1.9290

It is terrible game, whoever designed it is clutteredI was so disappointed with this game. It has so many things happening extremely resources. They just want us to spend money on rubies. It is most cluttered game and when you achieve a task then it gives you absolutely. It is a cluttered game with no end to the tasks. the developers just want make money and they not interested in the gamers at all. there is no beginning or ending to the tasks. just more and more tasks and no resources. Gamers were still going into shops to buy these upgrade packs, but a cheaper expansion to a favourite game would take revenue from a competitor’s brand new, full price game. This did not stop new games being developed; indeed, it encouraged ongoing franchise development with refreshed full price evolving versions of games starting to appear. I do not want give it even ONE STAR. It is absolutely crap game..Version: 201910.1.5305

Addicting yet costlyThe game is very addicting, yes story line is a little much at times. I generally skip then look at quests. First few levels very quick to get through. Updates need better attention. Things disappear that shouldn’t like treasure island, tells me to make keys yet there is no island at level 14. Takes a long time to fully recharge. Can get more energy from filling ship but only once in 8 hrs. One rooster to feed shaman and again 8 hrs. Trees take a bit of energy so have to be patient and strategize. Same for clay and stone. The only other way is to buy energy and gems are pricey. One small explosive 15 and it cost $3.99 for 70 gems. So if patience isn’t for you then sorry. A new update dropped. Memory island well I can tell you my memory is very good lighthouse had 7 parts and was getting crazy, after update it now only has 3 great yet I was on level 4 of construction all that work and supplies are lost. Not a great advantage for those who have put in a lot of time. Also no option to update later. This is what I wrote when I first tried. Now over a year later after seeing they did some newer updates it’s not much better. Easter island is three islands really three but what is worse is every islands thing gets more expensive. You never get charged enough to get the items unless you buy it. One ice costs 315 and only one gem. Come across bonus isn’t a guarantee the only guarantee is your going to spend money. Rating down.Version: 2023126.0.28677

Impossible to complete most eventsI keep hoping they will improve the probability that most people could finish an event but since I’m in 1st by a landslide and haven’t gotten past the 1st of two islands to explore on this event which ends in 18 hours it’s highly unlikely the developers are listening. I agree with every comment about how difficult it is to get energy in order to accomplish anything. I understand you can “make food” or fulfill boat orders but it take a ton of items to do that and the max you get is 60 energy! I can’t cut down 1 tree for 60 energy. I keep coming back thinking the next event will be reasonable and I might have a chance to get close to completing it but im pretty close to deleting this app because these developers clearly aren’t listening. Be prepared to be annoyed if you add this game. Thanks for your response but on this next event I’m a day and a half in - I’m in 7th place and I haven’t opened a single gift for completing tasks yet. Positive your Facebook posts won’t help so don’t bother to respond. Sad how much you have destroyed the fun of this game by making it impossible. Takes 3000 energy points to get 50 free ones from a gift. Silliness..Version: 2022122.0.15263

Used to be greatThis used to be my favourite game. You could easily play without having to spend real money on extra energy and gems. The extra island events used to be really fun, I easily could finish them within the time limit. But now everything requires a ridiculous amount of energy. One thing sometimes cost around 135 energy to chop and my max energy is only 90! And the amount of things you have to collect in the events is crazy. It’s definitely all about making money now for the game developers. I contacted them to complain and was told to save up my energy and they can’t change the amount of energy needed to complete tasks…. Yes you can, you are the developer!! I have spent real money in the past, but no more. It used to help complete tasks and events but not anymore. I’m off to play other games..Version: 2022178.1.19302

Be careful with the adsI enjoyed this game and you can progress through the levels even without having to pay for gems, through perseverance. I do have a very big issue with the ads that come with free lives or gems. I have, on multiple occasions, seen the ad for King’s Throne: Game of Lust. This is a blatant age-inappropriate marketing when this game is listed for ages 12+. I have also seen other similar ads targeted to the older audience. Either this game needs to be listed with the right age category, or the developers need to seriously review the ads that the game features. This is dangerous for parents who unknowingly allow their children to be subjected to adult content, masked in an innocent enough game..Version: 202101.1.10636

It should be easier to get resin and candlesLove the game. Started playing it because I was trying to get a 750 dollar Shein gift card 😭😭. Never got the gift card but fell in love with the game. Anywho, it is very fun and relaxing and I play it several times per day. I don’t mind how long it takes to make things. I will use up my energy getting supplies, make the things that take the longest time then close the app. Like I’ll make 3 bricks (3 hours) and when I reopen the app hours later my bricks are finished. I enjoy traveling to other islands and filling merchant and Shaman orders. In my personal opinion, the worst part of this game is how difficult it is to collect resin and candles. I’ll probably never upgrade my bathroom again because I need FIFTEEN resins and the only way to get that is by opening chests to get tools and you need keys to open chests and the game doesn’t allow you to accumulate keys that easily. I don’t even know how to make a candle because every time I click on it, it takes me to a foggy area my characters haven’t advanced to reach yet. I do like how easy and abundant energy is. When I run out, I just know it’s time to close the app. Still a very fun game despite its flaws. I will probably only stop playing it if mostly all of my upgrades require resin or candles..Version: 2023123.0.28227

OfferDid an offer to get 10,000 vbucks for Fortnite did everything it said to do but haven’t received any thing yet.Version: 2023170.0.34416

Completed Polar Island but was forced to start again !!!Loved the game until the festive islands were introduced. Polar Island still needs more work. I had completed all the quests (the last one where I needed 200 stars to cut down the Christmas tree. For some strange reason when I reopened the app to play the game from where I left off, it said there was an error. This ‘error’ has taken me all the way back to before completing the quests in Polar Island. Now I have to start all over again. Is something wrong at the back end of the game? Not very impressed with this and I really hope it is addressed soon. Please can the developers look into fixing this issue? Perhaps more testing can be done before releasing a new aspect of the game to the public? Other than that, the game has been great so far!.Version: 201910.1.5305

Good gameIt’s a good game but since the last update keep crashing. Fix it..Version: 202010.0.8725

UpdateWhy so many updates getting out of hand.Version: 2023166.1.33855

Horrible stereotypeThis app reinforces gender stereotypes. Haven’t we moved beyond this!!??.Version: 2021192.0.13007

Gets boring after a dayRead the reviews but thought I’d give it a try. Agree with ALL the reviews that say it takes way to long for energy to refill. You get one bit of energy every 4 - 5 minutes... but if something takes 45 energy to chop down it makes for very slow and boring progress. I read all the makers standard reply’s and yes you can get extra energy from a few bits on the island, but the further you get into it, the fewer and farther between these become and it’s never enough. After getting salt from a few star fish, these disappeared and never got any from where it said you could find salt, so couldn’t cook anything. The storage situation was annoying as well. Storage maxed out so couldn’t pick up any production bits, which meant I couldn’t put anything else in production queue, which would have freed up storage! Found myself trapped in a frustrating circle!! All in all the game got deleted because it just took to long to do anything and I got bored of playing after 24 hours. Maybe, rather than just posting your usual standard reply about finding energy around the island, you should actually take on board peoples suggestions and frustrations and make energy refresh more quickly......Version: 202017.1.10615

Energy expelled greater than energy availableI have played other farming games before but this is cumbersome. Very few ways of being able to get the energy required to complete quests or progress. Often I can do one thing and then have to close the game and wait. If there were breakout challenges to be able to earn energy that would be good. It seems like a game I would enjoy for a long time but I feel that I will lose patience with how slowly the game allows progress (and yes I waste time watching every ad to get energy). Chopping a tree down uses 129 energy credits but feeding the family 3 meals only gives you 79 energy credits, including watching the adverts!.Version: 2022104.0.14408

Game won’t open after last updateI cannot get the game to even load after this latest update....please fix.Version: 202010.0.8725

Family islandWas totally addicted to this game until the halloween islands 😑 But the last update has been a headache. It keeps freezing & disconnecting. Very disappointed & hope yous can fix it.Version: 2021212.0.13626

Make easierIt’s too hard to download my phone spy app, and I need this for verification I want to spy on random people that give me their number.Version: 2023166.1.33855

Good but has issuesGood game and very entertaining. But have had problems with it crashing and issues with unauthorised payments when I haven’t made the purchases. Haven't been refunded because of this issue I unfortunately will be uninstalling..Version: 2021165.0.12472

WthWhat is wrong with the game? Cannot connect to server. Super irritating..Version: 2021144.0.12000

Game Has Changed for the WorseSo I’ve been playing this game on abs off for about a year to a year and a half and it has completely changed. At first, I didn’t like the game and quit playing for a couple of months because of the energy demand and how it affected gameplay. But then things seemed to get better with more opportunities to earn energy, keys, and gold items. Things were great! I started playing more regularly and spending more money on rubies and such. I was also getting more involved on the social media posts for the game. However, within the last month to two months things have DRASTICALLY CHANGED. It is near impossible to complete events because it consumes far too much energy, far too many resources, and there isn’t enough time. Because it costs SO MUCH energy to complete tasks now, purchasing rubies/energy is useless as you still won’t be able to get any where close to completing the game. Gold items are nearly impossible to get. And all players are no longer rewarded for interacting on social media, only a select few. I don’t know what happened in the company, but whoever suggested that all these changes happen lead you down the wrong path. The game isn’t fun anymore, just a cash grab. Reading comments from the developer make it seem that these changes are permanent, so I think I am completely done with this game. It was fun for a while at least..Version: 2022114.0.14880

Good game, needs improvementThis could be such a good game! There are a few things that need addressing, energy vs quests is one of them. Unless you spend actual money, there is no way of finishing the tasks. The amount of items to get before you can finish a task in some of the quests is ridiculous, and most of the time end up not even competing half of the quest, waiting for the energy to be refilled again. Ads used to be available and it was a good way of getting diamonds and energy, but hasn’t worked for months. I enjoyed playing the game in lockdown, now I just find it frustrating. This has been said before, and no improvement has been made, I guess developers are more interested in reaching our pockets! Hey, money moves the world after all! 3 out of five..Version: 2021200.0.13187

Energies disappear and support is uselessBoth my husband and I have been playing this game, it is a great game in concept. However my husband has deleted his as he had over 600 energies and they disappeared overnight. I had a few hundred that also disappeared the same time. Supports response (which takes over a day) was that nothing was wrong and they had apparently checked and stated we had used all our energies collecting rocks and sticks. This is not the case. We both contacted multiple times. And both got the same standard responses. Then today I came back on from this morning and had lost over a thousand energies that I had received as a reward for completing all the tasks on the previous island. I too will be deleting this game, because of what appears to be dishonest or at the very least incompetent conduct from the support team..Version: 2021194.0.13111

Love the concept, but....I just wish I could play it for longer. It takes me about 2 minutes to use my energy on clearing around 3 items... then I close the app again & have to wait for more energy to build up before I can do anything. It’s annoying. Feels like it’s going to take forever to actually get anywhere in the game & I refuse to spend money buying the items required, which is what they ultimately want me to do. I know the developers are responding to people saying they need to accumulate their energy... but where’s the fun in that? I’m meant to log on several times a day, collect the energy & do nothing else whilst I wait? Then use it all in one hit trying to get rid of a large item? It’s just irritating. Also in order to get energy from the merchant or shaman I need to complete their orders.. which I need energy for to get the items in the first place. So it doesn’t help 🙃 If energy wasn’t such a pain I’d love this game. I see so many other people say thing the same thing..Version: 202012.0.9541

Freezes most of the timeIf you like to stare at games that freezes most of the time then this is the game for you. I can’t compete with others when this game freezes all the time. You watch ads for energy . It plays the ads but when it get to the end of the ads it says “oops something wrong” and you don’t get the energy. Lost count of how many times that happened. I wrote to them multiple times but the only solution they came with is to turn the phone off and back on again. Lost count turning in and off phone when it doesn’t work at all. The capacity hold mostly rare things which you can’t get rid off. It’s taking so much space and I can’t get rid of it. How can that be rare when I got more than 600 emerald and more than 700 candles etc holding most of my capacity? And I don’t use those things often.I think we should be able to choose what we should keep even if it’s rare or not. Instead of coming up with more challenges which I think they are fun. Family island should concentrate on fixing the problem..Version: 2021210.0.13548

Falls flatI started up this game and loved it, I spent real money on it because it was so addictive and fun but there are golden tools you need to remove tree stumps and other things which you cannot buy and are hard to collect and you clear an area but then a tree will grow and you end up with stumps everywhere that you can’t get rid of which is so disappointing considering the rest of the game is really fun! I just don’t want to spend more money on a game and end up re-doing everything to clear an area, especially when you can’t buy the tools to clear it and some things take LOTS of energy to clear in the first place when you only get a certain limit (which is also based on your level and house upgrades). Sorry just falls flat even when you spend money on it..Version: 202009.3.8528

Love the game, too hard to complete without $$I absolutely love the game but it’s getting harder and harder to play without out having to outlay $$ to play. The constant events are too many, and too difficult to complete without paying for energy or rubies. Gold tools needed to play the events are harder to get. I used to get a few for each chest opened, now I’m lucky to get one. When I first started there were no pop ups, now there’s several to offer items to purchase with $$. Annoying when you miss getting the adverts for energy cos of all the pop ups getting in the way. To the developer response: you have completely missed the point of my review. There’s no technical issue with game play it’s the cost which is making it harder to play. For example the elephant that fills up so you can buy energy was affordable at around $5.99 it is now $22. I suspect if you make everything cheaper people will spend money. It’s a game and I like many others who have talked on FB won’t pay more than $1 - $10 max especially when the rewards are so little..Version: 2022142.0.16172

Awful unless you spend lots of real moneyThis game is obviously built to get players to spend money. You need energy to do absolutely everything and you only get a tiny bit for free. As you move through the levels, you need more and more energy to achieve even the most basic tasks, which is impossible to get. The issue is that you need energy to make energy, which is completely counterproductive. For example, to make food (which gives you small amounts of energy) you need certain items which cost energy to get, so you can’t make deciding progress. The free energy that accumulates has a low maximum level that only allows for approx 1-2 mins of play time. Even if you buy energy with really money, the game is designed to stop you progressing as you can’t build on that amount by making food, it won’t let you if you are over the maximum level. There are never-ending missions to go on - all of which need tons of energy. When you first go to the mission islands, they reel you in with free energy, but as you progress through the mission the energy runs out really fast. Then, when you get deeper into the mission, the free energy gifts are significantly reduced, so you can’t complete all the tasks unless you buy energy. I’ve stuck with this game for so long and tried to find ways to enjoy it as the game could be fun if the creators wanted it to be, but it’s set up to make you fail or spend money, which isn’t fun, so I’m now deleting it..Version: 2021222.1.14070

In-game purchase theftTwice now I made purchases in game and items did not arrive. I contacted support first time and they told me they had, then when I pushed it further, miraculously they realised they were wrong and credited the items. It happened again today and they again told me I was wrong and items had been credited. I told them this was the second time this had happened and they needed to check again because I know I’m right and they ended the support chat! Now taking it up with Apple to be refunded. Do not give money to this game! Unethical thieves that don’t respect those that pay money to play their game. Disappointing because I have loved this game….Version: 2022170.1.18411

Fraudulent ActivityAfter making my first purchase on the game it crashed and logged me out of my account which was linked to my FB so I wouldn’t lose progress right?? Well after trying to log back in, it started me at lvl 1, and then it kicked me out again and the app was a blank icon. I tried reaching out to developers more than once (including social media) all to get the same automated response. I was new to the game barely playing for not even a week but got pretty far and wanted my information especially after spending money on it. The links they sent to my email didn’t work, I sent proof and screenshots everything they asked for only thing is if you don’t have your old ID name they can’t and won’t do anything for you, if you lost your progress and you’ve spent money on this game it’s gone. After trying and a whole lot of nothing coming from customer support, useless links, and no replies, I deleted the game issued a refund and got denied. Filed an dispute explaining everything and still got denied. Don’t bother with this game, if you don’t want your money stolen. Apple support was useless even after explaining everything that happened in detail willing to show proof they decided support a game that steals your money and doesn’t work as advertised and the way it was supposed to..Version: 2021124.0.11600

Don’t DownloadTo start, I’ve been playing over a year and they still haven’t even completed the main island. Too busy with repeated “events” to make you pay money. Impossible to win unless you play all day every day and pay for extra energy. Their little “tips and tricks” for extra energy gives you 5-10 extra sometimes. I’m level 42 and max energy hold is 99. In the event right now, for 2 flowers costs 60 energy, you need 25 for one single bit of a task, including 65 energy per cobweb thing which you need 5 of per little task. I’ve spent $30+ on this event alone and its over in 5 hours and unless I drop at least as much, it’s impossible to finish. And what’s my reward for 4th place? 250 energy, 1 key and experience. 250 doesn’t even cover 5 of those flowers, and I’ve had to pick at least 60 by now, not including all of the other ridiculously high energy grabs. And playing just the home island isn’t a fun option because they have not finished it. This is getting absolutely RIDICULOUS. Ive spent probably 15,000+ energy on this one event and I get one key and 250 energy back for 4th place. I could have bought a key and 1500 energy for a few bucks. The events arent even fun anymore cause they’re all the same islands and events over and over. Don’t download..Version: 2022132.0.15694

I love this game but..It’s been awhile sense I got stuck on a game I usually don’t even play games on my phone. But I’m hooked to this one it’s super fun and I love games where you gotta micromanage in a way and you have tasks and fun islands to beat. But what is disappointing is once you start getting higher up in levels and all that things cost more in energy and you need more of things to upgrade but the rewards are loooooowww and stay the same always! I would image that the higher up you get in the game the bigger the rewards from the boat guy and the shaman man but no it’s ALWAYS the SAME which is so annoying and doesn’t make sense if you need like 30-50 of one thing out of 3 to upgrade something and they give you 25 energy wow big deal cause to get the stuff you need yo even make 1 out of that 30-50 takes pretty much all that 25 energy. Anyway I’ll probably have to stop playing cause it’s just getting annoying at this point and I don’t wanna spend a bunch of money on a game I hate games that do that even tho I already spent way more then I should or ever have on a game lol..Version: 2023140.0.30261

Game stopped working with the last updateHi; The game stopped working with the last update, basically brings an error message, as as soon as you click, restarts the game and the same error message comes, and this is a loop. :(.Version: 202010.0.8725

Has potential but too slowThere’s a lot to like about this game: the different missions, trying to organise your factories, searching for treasure chests etc. But...it just takes too long to do anything. Energy runs out very quickly, sometimes there is only enough to chop one tree or break one pile of rocks. You might need to do hundreds of these tasks to complete a mission. And then the energy takes so long to refill, I just lose interest. There is no way to play this game at a reasonable speed without spending A LOT of money. I wouldn’t even mind spending a bit of cash here and there, but not at the level that is required to complete missions. It could be so much fun if they made it more playable! But it’s just a bit of a failure..Version: 202104.1.10960

Love the gameI have been playing for a while now and am on level 42 but I find that there are very long periods of time where there is absolutely nothing to do. I need to get the level 43 to open a new area but getting the stars in virtually impossible. I have made every item numerous times and completed all the quests but I am now stuck. I have filled up all my spaces with items but have nothing to use them on to get stars. I have spent literally hundreds of dollars and am not just disappointed and bored. When is the next upgrade or next level going to open up? Please do something as I am losing interest in this game now. Thanks.Version: 202017.1.10615

Would love if it . . .Didn’t crash every two minutes. Please fix before I delete it. It looks like the kind of game I’d really enjoy..Version: 2021154.0.12209

Something wrongEvery time i open it since yesterday it keeps popping up the message oops something went wrong !!! can’t play it anymore.Version: 202010.0.8725

Similar games are betterDon’t let the ads fool you, there is never a part where you collect stuff to build a raft. I hate it when apps show things in ads that aren’t actually part of the game. It takes way too long to build up energy. played it once before deleting it. If you’re looking for something similar but better try hay day..Version: 2021130.0.11629

Money VampireThe only way to advance in this game (without it taking a full week to level up or be on constantly) is to spend a significant amount of money on the game. The game itself, along with storyline are really good. But, as much time and effort made to level up; max energy should be significantly higher. It’s nearly impossible to make decent progress on the adventure islands, and the prizes are no where close to as valuable as the resources and energy you spend on it. The most recent adventure, wizard island for example: 35 energy to get one particle of emerald dust is absolutely ridiculous. 42 energy for the purple flowers..3 of each to make ONE wand. 231 energy use required per wand, needing multiple wands to advance. Not to mention having to clear the paths using energy also….At level 15 you max energy is 75. The concept and stories are good like I said but the game definitely needs a major rework for energy max and usage. Impossible to do anything without spending a significant amount of money, or never setting your device down. Currently waiting 25 minutes for food so that I have enough energy to break down a rock on the new adventure giant island……..Version: 2022104.0.14408

Lagging and Pop upsSo, I usually play on my iPad, but occasionally I change to my phone when I’m on the go. I’ve noticed that I often lose large chunks of progress that I’ve already done and have to repeat large chunks of islands that I’ve already completed. This puts me behind where I should be and causes me to lose my place in the ranking, disrupts my motivation to keep playing and distresses me that I have to repeat so much. I even try to wait 30 - 45 minutes before switching devices. Is there something you can do to speed up the data dumps to your servers because this is very distressing!!! The number of pop ups is really getting annoying. First it was asking if I wanted to be notified on every little thing happening in the game. The answer to that is NO. If I wanted notifications I would turn them on. Then pop ups started coming every time I changed screens to show all the things I could buy. If I wanted to buy things, I would click on the icon to buy them. I don’t want them constantly thrown in my face. Lately every time I come close to running out of energy I get a pop up to buy more energy. All these pop ups detract from the game. I understand that you are trying to intrigue people to buy things, but every few minutes is ridiculous. You need to give players a way to permanently opt out of all the ANNOYING pop ups NOW!!.Version: 2023106.1.26157

IT IS SOOO HARD TO PROGRESS!!!!It’s a good game but you really struggle to make much progress. Everything is just so hard!!! I’ve just spent the past week making and collecting things to make the mixer in order to fulfill a request from the Sharman. This morning I thought I’d finished the mixer and went into it to make something for the Sharmans order only to discover I need to keep building/collecting things for the mixer - I can’t use it yet!!! Aaaaarrrrggh This situation is representative of the level of difficulty. To top it off I need energy and lots of it to collect these items and when the merchant comes in he offers energy but only if I give him stuff I’ve collected for projects like the mixer!! How are you supposed to get anywhere???????? I know I can get energy from totems, watching ads and feeding family ect but it’s only a tiny amount t compared to what’s needed. Chopping down a nice big tree to make boards, resin ect you will need around 140 energy which in most cases is near impossible to get seen as how the energy bar only goes up to 80 or something!! Think I’ll delete the game and find one a bit easier.Version: 202015.1.10526

Unfair practices and gets very expensive to complete tasksI absolutely loved this game, especially during lockdown, when they were in the early days. It was stress relieving and fun. I could complete tasks and enjoyed the storylines. Now, I can’t complete a single event, let alone finish in the top 1-3. And I spend ££. There are small things in the game to insure you NEED to spend. I am telling my experience here since they do not approve negative (yet honest) comments on their Facebook page. And I am frustrated. It all feels very dishonest and unfair to their players. Yes, It has been my choice to spend. Yes, it’s only a game. Taking a break…maybe I’ll try something new for a bit..Version: 2022152.0.16771

Keeps freezing!!!!I LOVE this game, but the down side of this game recently is it continuously freezes when I want to do something, especially when I select the free 20+ energy or the 30+ treasure box energy. It freezes my screen then kicks me out to my home page of my phone. You guys better do something about this fast, otherwise you’re going to lose all the loyal players like me..Version: 2021091.0.11274

Not GoodHave just uninstalled the game for the third time. We can’t even get past the loading screen as it gets to about 80% loaded and then tells me I’m not connected to the internet, even though I am. Not a good game if you can’t even play it 😑.Version: 202013.0.9903

Costly gameI really enjoy the game but the wait time is a big issue and I am almost done to the exploring it cost way too much for way too little why does everything have to have hard to get products just to get through the next section. I came in first place with with the dolphin island but I put way too much money into it but I think that 1000 points should last at least through 1/2 of the island not 1/2 of of one little section with gather the shells and making items should not cost 150 points just to make 3 wheels plus the cost of hatching the other items. I enjoy making things for the game but because of the cost I believe I may have to quit playing I am on socsec and cannot afford this game and another thing after the time is up the island disappears and I really liked the island. I would rather have it then the three that never goes away. Dolphins are a favorite which is why I kept paying to help them. Please make playing less costly and I will stay but I am ready to quit with nothing to show for the cost except two aquariums and a dolphin in a child’s play pool. I am scared to check my bank on how much I put into the game. Thank you from a disabled grandmother..Version: 2022206.1.22525

Only 3 stars for nowI really like this game. But has recently has not let me into the game. By saying “something went wrong”.Version: 202103.1.10816

Impossible quests even with real moneyI started out loving this game…it’s exciting exploring the different islands…but then the timed quests started back to back with no time in between…a few of them are doable without spending money if you are willing to be on the game 24/7…most of them you will have to spend money on if you want any hopes of completing them… the amount of things they require you to do is ridiculous in proportion to the amount of energy you get free… I have went through 500 gems worth of energy so far with this one and am no way near completion… 50 gems gives you 500 energy to give you a better idea of how much energy it takes on these timed quests…I right now have 3 pits to fill in and a set of steps all of which need these special balls that look like rubber band balls that are made on the island…each one of these takes 2 flowers to make…you get 4 flower spots that take 2 hours to regenerate… so you can make 2 balls every 2 hours… now the steps need 6 so there is 6 hours just to fix the steps… and the pits need 3 or 4 each…it’s impossible… they are ridiculous and no longer fun… too many back to back quests with slim chances of completion… no time to work on your main island and arrange things or decorate it… and no time or resources left to work on the regular quests that are not timed…I will be deleting this….Version: 2021140.0.11857

DisgustingI’ve been playing this game for quite a while and I’m used to the amount of ads, but today there was an ad that promoted a game that incorporates sexual assault. I’m beyond words. The mini game has you forcibly removing the clothes of a tethered woman. It’s unbelievably disgusting. Do the makers of this game not check into the ad content before allowing this? Melsoft is as much to blame here. Not funny..Version: 2021142.0.11922

Game is Fun and awesome. Customer service is awful.I was having a great time with this game until the Christmas event. First it came in early and completely broken and I was wondering if it was even fixable but really the game just needed to update. It updated and got fixed and my event progress got reset as expected. Then i played through the event a second time and got quite far into star island before it got reset...again. Apparently there were more bugs that needed to be fixed so progress needed to be reset and thankfully the time got reset too. But the second play through i bought the smallest gem pack and collected some gems that i specifically used to buy energy so I could get stuff done quickly and progress in the Christmas event. Now i received 300 gems for my progress getting reset and was told that I would get my gems i spent also in the event time refunded back to me so id be officially at square one with compensation for having to do it again. But i never received my extra gems. I went to support and they repeated you got your gems in every way possible without actually helping me with the situation. I paid money but they really didn’t care about giving me compensation for that money that i paid which turned me off of the game almost immediately after. I really liked the game but I dont want to play it anymore because if I encounter a problem that only affects me directly I know I wont get the needed support..Version: 201910.1.5305

Bad connectionI’ve seen really good reviews and even ads that made me get the game but when I tried to go onto the game it would just crash and take me back to my home page. I don’t know if this is my internet even though the wifi’s great or if it’s just the game or my phone but that’s just my experience with the app. I would love to try out this game if I could though!.Version: 202101.2.10643

Support Service is TrashHave tried contacting support services multiple times with no response, unable to log into my account on a new device, incredibly disappointed with this games support management and method of saving and accessing this game. Do not recommend..Version: 2022226.0.24922

This game constantly crashesI’ve downloaded and deleted this game multiple times. It’s fun but it constantly crashes so gets frustrating pretty quick..Version: 202009.3.8528

Was fun, now crashingI played this game all the time for the past year or more. Not sure what is going on now but it keeps crashing or saying “oops something went wrong” :( I keep checking for an update to fix the bug… Help!!.Version: 2021154.0.12209

I’m addicted but wish I wasn’tI’ve been playing this game for over a year!!!!!! It’s so addicting because you are curious as to what’s next and constantly waiting to reach that goal of completing something. I wish I can just turn it off sometimes but I haven’t found a game like this anywhere…..and trust me I looked. The game has cute and fun stories that keep you wondering what’s happening next but the downside is that 1/4 of the time you can actually finish those quests….which becomes annoying if you spent 3-4 days trying to complete a story and spent $20 too. If you don’t spend money on these quests you will not finish them, trust me I know. I’ve been at the end of quests and haven’t been able to make the items in time and lost out. It’s frustrating. I give this game 3 stars because it is fun….but you often don’t get the prize. I understand that the game needs to make money and nothing is free but can’t you make these quests complete-able ever? I used to be able to get the prize at least 2 out of 3 times now I can barely get any and I’m at level 50!! If this were to change I’d play the game more but now I’m taking a break from quests and just focusing on the main story. Hopeless.Version: 2022190.0.20407

Energy exhaustionGame would be a lot better if energy required was at such a disconnected level as to what you can actually produce. You cut one tree and you are out of energy, so unless you want to spend a lot of money, this game is a waste of time..Version: 2022114.0.14880

Don’t play unless you want to spend money.I’ve been playing this game for a while now and as much as I enjoy pottering around, filling sharman orders and boat orders the events require a lot of effort, they don’t give enough time for you to finish the event without spending money, yes I understand that the developers need to make money and this is their job but the cash required eg. $50 per event is extortionate, if you wanted to just play for a couple hours a day then just forget it, you will not win or even complete an event ever unless they change the format. Eventually this will probably go the same way paradise bay went and just finish as people are leaving the game in droves due to how expensive it is..Version: 2022114.0.14880

CrashingSince updating I am constantly frozen out and crashing. I like the game but it’s becoming very frustrating having to wait for it to reload just to have it crash again. Any solutions?.Version: 202011.1.9290

Time consuming with little rewardI really like the concept of this game, but too time consuming for little progress. I have been playing this game for a couple of weeks now and find I am putting a lot of time into it with little reward. Each building takes so long to construct, once you have constructed it you have to upgrade it you it. All this takes a lot of energy sucking resources, energy that is far less than the game needs. Very slow going. To top that off, trying to clear and move forward in one island is difficult, then every cou0le of days a new adventure begins, i was lucky to finish one, but the others have been extremely difficult. I had 50 points to go to finish the quests and I still needed 18 axes (1440 flowers)to get those 18 axes, impossible to complete flowers every 2 hours, energy needed for rocks with little reward. I.Version: 2021190.0.12921

Love this game BUT…This is without a doubt my favourite game and I play it all the time. I don’t mind occasionally buying gems or energy to progress but recently I think the developers have become greedy. The amount of energy you need to make things to get you through gates etc on the event islands has become too much and this does NOT make me spend more money, quite the opposite. Often I quickly realise that I’m not going to get to the end without spending a load and at that point I just give up. Come on developers, be reasonable otherwise you will end up making less money as I can’t believe I’m the only one who thinks like this….Version: 2022104.0.14408

$$ hungry gameThis game is really fun I loved it!! But by level 20 and Over $40 of my real money buying energy and rubies I notice little things like items I’ve made not being accounted for. Or when I use my energy to gather items it looks like I’m getting the items but when I go to use them, they are gone! It takes more energy then you can earn by waiting to gather most items. So you have to gather small items to make meals for energy. When your energy if full you can eat the meals to get extra energy after the bar if full to then get bigger items or if your like me you buy the items with real $ to build your village. Then I also discovered that you have to build the same thing up several times before you can even use it. For instance the light house and other things are built in stages you think by gathering and making supplies then putting then towards a building it would finish it but nope that’s stage one then for the same building you have to gather lots more supplies and make items to build stage 2 of the same building. So by the time you’re missing items you were supposed to receive and missing items you build it’s gets frustrating oh also some times your energy won’t ever fill up all the way even after 8 or so hours! So... If you put real $ into this game you’ll find it’s a big ripoff since so much stuff goes missing!.Version: 202014.0.10492

Frustrating to playLove the game but it’s so frustrating at how much power it takes to play the challenges. To get anywhere on the challenges you need to buy power and now the darn purchase page keeps popping up the minute you run out if power 3 times I had to cancel the purchase because it jumped in at the moment I touched the screen. I am just thankful I have my settings set to confirm any purchases or it would have gone through. Fed up with the constant purchase page popping up all the time. That is a personal choice and I don’t need it shoved into my face all the time…. As for the email options it would be nice if we could delete the message rather than having it sitting there all the time……...Version: 2021184.0.12838

UnrealisticThis game is very expensive. They don’t have any clear directions so you have to figure everything out on your own. It gets very frustrating. The deeper you get into new islands and events, the more expensive it gets. It relies solely on energy, keys (priced at 12 for $9.99) saws, shovels & pick axes you get with keys and maybe catch a break and win some in event accomplishments. So, if you run out of energy, either you pay more starting at $3.99 for 70 rubies. 15 rubies for 100 energy and 50 rubies for 500 energy. Seems like a lot? NOPE! In an event you might go through 1700 energy just for a short section. Waiting on new energy refills at 78/78. That’s it. Watch. Videos for 20-30 energy or 1 ruby to 6 rubies if you catch the offer. By the time you’ve gotten 30 minutes into the game, you’re more stressed than you were coming in. And the ads? Don’t get me started. Could be fun if not so expensive. If you’re Christian, there’s witchcraft. I avoided this game until I came across a survey opinion on it worth $50 or so. Only to find out I have to complete level 67. I’m only on level 26 and I’m ready to delete it. The survey stopped being worth it when I had already spent over $50 on the game. Waste of time and money. My question is what was the plan? Because if this was the plan, I’ll be surprised if you last long..Version: 2023130.0.29194

Fun, but…I started playing this game two years ago. I actually really like the game and all the adventure, but recently there have been some changes that take the fun away from the game. Yes, this game takes a lot of energy. I also know there are plenty of ways to earn and make energy. My biggest complaint is not necessarily how much energy is spent, but if the amount of item you get for that energy is balanced. For example, in the last couple of adventure there have been a few items that cost well over 100 energies to get, but stead of getting multiple items we only get one or two. I would like to see this more balanced especially if this is an item you are going to need a lot of to complete the quest. If I’m spending over 100 energy on something to get items I need, then I should be able to collect 4 or more of that item. You don’t need to make it overly complicated or hard for players. If you don’t want anyone to finish, make the adventure longer or more things to do. Many people don’t want to spend real money, and we should not have to. I’m ok with not completing each adventure, I just want to enjoy it while I’m playing..Version: 2022218.1.23866

Good fun game but...Basic premise is to clear the land of trees, shrubs and rocks/clay. You then use those gathered resources and improve your buildings and enhance your technology. Was really good fun at the start and some of the trees and rocks take a lot of energy to remove, more than you can achieve at early levels. I have managed to get to level 15 and this is where it is becoming less fun as the game now puts trees and rocks back on land you have already cleared. What’s the point of spending to clear only for you to stick a tree in the middle of my settlement requiring a lot of energy to remove when there is still so much to do anyway. If this continues the enjoyment will diminish and it just won’t get played. Don’t keep trying to mess up areas that I have worked so hard to clear..Version: 202010.2.8876

GlitchingThe ADs in the game are making my phone glitch and has started to freeze, sometimes just starting the game, it will freeze and go back to my Home Screen. It’s starting to get really annoying..Version: 2021220.0.13905

Events are unrealisticWhen I started playing the game, each event would last about a week and I was able to collect the reward at the end or at least rank fairly high in the leaderboard and get some keys and energy. However we are now only getting three days for HUGE event islands that have lots of obstacles that take up a lot of energy to get even 10% progress (and forget about the leaderboard tasks, which are even harder to complete now). I feel like the developers want people to spend money on buying energy/keys and making the events short is a way to force people into it because that’s pretty much the only way to complete the event. Sad to see them getting greedy when they’re already getting ad revenue. Very close to deleting the game..Version: 2021164.0.12451

GreedyDisgusting greedy people. I am not in the US but you want to charge me in USD. No problem, I normally offer funds to games I enjoy, but not for you… greedy, greedy.Version: 2023170.0.34416

Good gameThis is a cool game but Still having problems when ever paying for rubies... payment goes through but no rubies are given.. or it says something went wrong. Fix this problem!.Version: 202005.1.6898

Enjoyable but slowLove the concept of the game, it find it so hard to get everything you need to move on. I have played for a few months and found I have had to buy rubies to complete each event. Not enough time is given for the events to consider all levels of players. Also lack of storage is an issue, if you could store a substantial amount of items it would make things easier to prepare for events, but it’s hard to get the items you need as you can’t store enough. It takes so long to do things and gather items needed, if you could have more than one machine that would be helpful, but often you need to use the machine to make several items needed and it’s just so hard. I have spent a fortune on the game and feel I have not progressed much after several months of playing, I am deleting the game unfortunately, which is a shame as I loved it, but I like to feel I am progressing which I’m not.Version: 2021060.1.11105

Would be greatThis game is fun and it makes you want to check in throughout the day to finish tasks. But, it will not load. I have deleted and reinstalled so many times, I’ve checked internet connection and it’s fine. None of my other games have this problem loading. It gets about 45% loaded and a box pops up that says. You need internet connection to play this game. Check your connection. Ok, so i searched online and found others have ‘this same issue. I did everything that was suggested. Yes I even have VPN and use it. I decided to write the support team in hopes of a resolution. Took them 2 days to send me a canned speech to try everything I’ve already tried. The bad part is I explained everything I did to correct the problem on my end. It appears they don’t take the time to read what people are saying to them. I’ve gotten to play this game 4 times. I’m just so tired of trying. There are plenty of other games that don’t have this annoying issue and their support team actually cares. I’m not going to write in the support team they seem to the link they attach to these reviews because I’ve already tried that. Don’t buy rubies like I did. You won’t be able to use them..Version: 202007.1.7699

Slow grind..I’ve been playing this game for ages now and I love it. It’s cute and it’s addictive! The artwork is great and same with the concept. But.. The grind is so slow? You got so little energy to do anything with. And by the time I finally get all the resources to upgrade a building, I need to start again because it takes so long to actually upgrade that the next upgrade is waiting! And then you have to decide whether you do the special events that pop up every four days or do you focus on trying to upgrade your island? It’s getting to be a bit much, now that I’ve levelled up a bit, so I might take a little break from it, sorry! 😔.Version: 2021192.0.13007

You won’t get very far without spending money… or WAITING…The game is fun and cute, and when you first start playing, it can keep you pretty busy. But the energy you need to complete tasks and events depletes so much faster than the amount of time it takes you to earn any of it back. Of course you can purchase more energy, more tools, etc, but no matter how much you spend, it won’t last long… then you’ll be right back to the point of buying more or waiting… and waiting. When I play a game (which is not very often AT ALL), I want to PLAY the game and at least feel like I achieved something during that time, even if it is just a game. I have spent way too much time and money to be right back to the point of waiting. If you choose to wait it out and are able to avoid spending money, you’ll get to where you log on just to collect the items you were waiting on, add more items to be made, then log off and wait some more. I’m sure that’s a business strategy (since, who really wants to wait that long?), but during all of this waiting, I’m now looking for different games that don’t feel like such a waste of time and money..Version: 2022176.1.19009

So little advancement for a lot of workI have almost thrown the towel in a few times due to the fact that I don’t seem to get anywhere. I have spent money thinking that would make a difference & it does for a very short time, I thought I had finally finished the mixer then the game is asking for another lot of improvements before I can use it - I have practically given up on the lighthouse. I can play for only a few minutes before running out of energy/options & the only way to go forward is to spend more money!! I have decided NO MORE MONEY, if I continue to play it will be only for those few minutes before shutting down and switching over to a different more satisfying game. I really did enjoy Family Island when the game moved forward, not when stuck in a circular hell of making things for a project only to have to sell them to the merchant to get more energy to continue to make things for a project. Come on developers listen to what the players are saying- I am not the only one frustrated by these issues..Version: 202102.0.10659

Too expensive!!!I’ve been playing this game for over 2 years, it used to be a fab game and really enjoyable. There has been no new permanent islands for months now, the special events islands are often repeated and are made more difficult each time they are re-introduced. The only way to finish these event islands is to spend (a lot of) money. I am level 65 so have the high energy foods unlocked but even using these I find it impossible to complete event islands unless I spend real money. I have spent lots of money on this game so far, but it seems to be getting more greedy with each event. I understand developers need to make money but it is just getting too expensive especially when some of the events just keep getting repeated..Version: 2022200.0.21425

Take the pop ups and in game purchase offers awayTo many in one go pop up in the centre of the screen you want to improve make things use energy and less stupid pop ups have them in the corner or as a message in the message tab not in the middle of the game and every time the energy drops to 20 it’s annoying asf.Version: 2021184.0.12838

Good idea, needs some changes.The idea of this game is great. It plays well, doesn’t crash and there are some interesting ideas. However, the constantly changing island every few days is way too much. You are fighting to finish and that to me takes away the pleasure in the game. Every island is the same work, requires so much energy you have to pay out to complete and quite honestly the whole thing is way too repetitive and feels like forcing you to pile money into the game. I’m all for paying for things but this game seems to want too much to proceed. I know they say you can make energy but you would never be able to make enough to complete an island adventure. I think this game forgets that most people cannot sit on a game all day. It’s a shame because the idea is good..Version: 2022190.0.20407

Had to deleteThis game has been a firm favourite of mine for 2 years now. I’ve played religiously! I’m gutted I’ve had to delete the game. It’s way to expensive to play, I get zero enjoyment from it since the developers decided to become greedy ganits. Max energy is 137 and most obstacles you have to clear are 30-50+ energy so basically you can make two moves every hour which in turn means you CAN NOT complete an island or a task without spending real money. Salt is hard to come but so you can’t even cook for energy now never mind being able to get clay to make bowls to cook with. Things that don’t require bowls require ingredients that take ages to generate. Keys and gold tools are literally like gold dust. You used to get plenty of energy and gems as you played along…. Not anymore. They’ve now put obstacles in front of energy boxes that require gold tools which you don’t have as you can’t win them, find them or give enough to the merchant to get a gold key. They have an island with a key maker that you have to have gold dust for….. again these are in chests locked behind obstacles that need gold tools….. kinda defeats the point really. So unless you are rolling in it and have £100+ to drop on this game, I would t download it..Version: 2022176.1.19009

ProblemsStill having loads of moments when im trying to play and it freezes and causes my phone glitch really badly and wont let me exit the app to stop it..Version: 2021184.0.12838

It’s fun but kind of boring after a while. I mean I’ve been playing for a year and a half.I’ve been playing this game over a year and a half I really do enjoy it. The only thing is I think that when it comes to the energy and trying to get the activities that you need or the things to make certain things, the energy is too high. They need to bring it down because you go through energy way too fast. Yes I know I can go through and make energy with the food but it takes you like 20 minutes just to wait on the food and then why you’re waiting on food? Yeah I know I can go and watch like a 10 minute sorry 10 second video to get 20 thing of energy in my opinion I feel like that’s a waste of time because I have to sit there and watch so many ads just to get very little energy. And you have to go to the other islands and they expect you to get so many energy. Yeah you get to the other side and you finish it so you can get your little boxes of energy but you don’t get it because by the time you’re getting to the next item you’re all done with our energy so then you have with a way to get more energy with the food in the boxes and the little videos honestly I’m getting quite bored of this game and like I said half it’s a fun game. It really is but I get bored of it..Version: 2022220.0.24015

Fun? Kind ofI’ve had this game for roughly 6-10 months. Not entirely sure. I’m on level 24 I believe? I’ve participated in many events. At the start this game is really fun, it was so easy to level up and build things. Then as you go on, having the materials to build new building takes a lot of time and resources. Then there are two steps, which seem ridiculous because it takes so much for step one. You also have to wait incredibly long amount of time for materials that are HIGHLY needed to be done. Gold tools are very rare and hard to come by, which can cause a standstill in your gameplay. You also have to sacrifice so many things just to complete one project, because things like bricks and hammers take so much time. The animals also take a long time to produce materials. An hour for a single rooster to produce one piece of meat that I need to cook and give to the Shawman? Very ridiculous. While the game can be entertaining and satisfying to see your diligence pay off. It can be extremely frustrating. I would give it two and a half but that’s not possible so three is the best option. Personally if you like a game that makes you wait get this, but if not then download hay day instead..Version: 2022172.1.18706

Constant pop-ups, glitches, crashes and bad customer serviceThe game is fun, but wading through the constant sales pop ups, the slow energy renewal meant to push you to buy energy, the many glitches and crashes make it more trouble than it’s worth. Finally after I had to deal with their customer service when I made the mistake of making a purchase which didn’t show up and they seemed absolutely uninterested in fixing the issue and told me to wait and it would likely fix itself. I explained that because the purchase was specific to a limited time island in the game and would only work for that island wouldn’t be useable if it showed up in a day or two after it closed. Customer service essentially said “Ope, well too bad, thems the breaks.” I then asked if they would please just go ahead and cancel it or issue a refund and she left me on read for nearly ten minutes and then said no, sales are final and my only option was to report it through apple to get them to refund it but then my account would be at risk (I’m assuming they meant my game account with their game). I told her that was fine because as soon as I got my refund I was deleting my account with the game and the game anyway. Stay away from this game. I understand glitches happen, & things go wrong, but refusing to cancel/refund when your game messed up and a purchase won’t be usable and then threatening someone if they report the purchase to get a refund for that unusable product? That’s fraud..Version: 2022220.0.24015

I used to like it moreI started playing more than a year ago. I originally thought events would be short and occasional. I quickly realized that events were long and more than just frequent. In fact, there is always an event island. ALWAYS. At first there were very few or no pop ups saying that I could give them money… $2, or 9.99, or even $20… I was so excited to pay for people to make the events that happened so frequently that there was no excitement to see that there was an event. They say that you can get energy producing decorations by completing events. It takes so much energy to complete an event that I gave up on completing events. I also learned that most the energy items are limited use anyway. When I first started I was excited to make meaningful progress to developing a thriving island that I can explore. I’m not sure that they have given access to the entire whole island to any players. The characters can go to a new island every few days and demolish huge barriers but they can’t seem to cross a bridge on their own island to see what is right next to them… So I can make meaningless progress, spending energy and golden tools where it does little to no good, while their actual home collects stumps and disarray because there is no more energy left and there are no more golden tools. I’m not sure how well thought out this plan was..Version: 2023114.1.27171

Cost it way to muchSo I love the game don’t get me wrong but the cost of these items are waaaay to high like you need 10 grapes or something and the grapes are like 147 then you only get one that’s just an example it be so upset because I just got past a very hard and expensive challenge just to get over a thousand bolts just to lose then on one thing then 15 other things are also needed like come on and the story line is Aggy also I’ve played and it says you 3 of one item I get the 3 items I count them as I buy them and go to complete the challenge and need one more like come on I’m really starting to hate this game I’ve even spent my very own money on this game just to past some of the quest and they are gone in seconds because the price of these challenges something needs to be done I read the reviews before writing this review because I know I was not the only one that thinks this is outrageous and for y’all to see them and reply and still do nothing about it is beyond me we the ppl that plays y’all game want a change ijs what if ppl just start deleting the game because yall asking to much I’m not understanding why a bunch of grapes cost 147 bolts just to get one grapes like really you know how long o had to wait to get 147 bolts just to get ONE GRAPE out of a bunch that makes no sense y’all are scamming us please update the game for the better or I’m uninstalling thank you.Version: 2023142.0.30488

Islands are Impossible to Finish!Love the game but the islands are impossible to finish. I’ve never completed one yet. That includes playing all hours of the day and night, using all energy and gems, buying extra energy and gems and tools. It’s ridiculous. Tasks either need to be cheaper or much longer time to complete the tasks/ islands. Also way too much dialogue and too many pop ups. Keep the adds for additional items or offers if you like, but don’t pop them up every time you open. So annoying. Waste half my time closing dialogue boxes or adverts 🙄.Version: 2023112.0.26896

Clear the developers have not listened to feedbackFirstly it is a good game but it has a major flaw. The balance between energy needed to play and energy earned is severely damaged. I am only level 9 and I have had to give up progressing on any of the “main” storyline as I need all my energy if I am to have any hope of completing an adventure event (which I never can). All reviews have been saying that energy cost is too high, and earning is too low yet it is clear the developers have done nothing to change it. Seems to me they only care about roping in new players and don’t see a need to maintain players if they won’t listen to the very clear player feedback.Version: 2022140.0.15993

UpdateKeeps crashing since new update.Version: 2021165.0.12472

Irrelevant comments by the characters in this gameI downloaded this game after it came up as an ad on one of my social media accounts. I’ve been playing it for 2 days now and I was halfways through level 8. When I first started playing it, I was reading the little story it has about how the tribe left the island or whatever but then as the game goes on, the little kids (in the game) ask random questions about the creations of life for example “where do trees come from?” And “what comes first, the chicken or the egg?” And then parents have the two options to respond with like Mother Nature or ( i can’t remember the exact phrase but said something in regards to a higher power) God or gods and I even got to one where the responses said “the dev...” I got annoyed and deleted the game. From as far as I have gotten, I only noticed word phrases in regards to a higher power and hear a lot more about Mother Nature. Nevertheless it doesn’t seem to fit the story of the game. Like it’s a game how could you talk about something so serious and the only answers the parents (characters) can give are Mother Nature? These random questions from the characters are quite frequent. Talking about Mother Nature and the devil and whatever do not seem to fit the story of a GAME called Family Island. Like? I thought it was supposed to be a game about a family rebuilding an island? I mean they literally look like little cavemen cartoons!.Version: 202102.0.10659

L’énergie insuffisanteJe trouve votre jeux très amusant et j’ai envie d’y jouer souvent mais je trouve qu’on manque trop rapidement d’énergie alors je voudrais vous conseiller sur comment vous pourriez faire par exemple vous pourriez baisser l’énergie des object à déplacer ou à cultiver et possiblement rajouter le fait de quand on fini une tâche de soit disant l’agriculture ou faire des roche aussi rajouter de l’énergie et de baiser le temps avant qu’ont aye de l’énergie donc à la place que ce soit 1 minute 30sec que ce soit par exemple 30sec ou 45, en plus ce serais extrêmement agréable et appréciable pour moi et comme ça je vais pouvoir jouer plus souvent à votre jeux J’espère que vous prendrez mon conseille😁.Version: 202014.0.10492

Keeps crashingKeeps crashing after latest update.... “oops something went wrong “ is the pop up caption....Version: 202010.0.8725

Don’t botherWould give it zero if possible... tried twice to get the game. It would download, but would not open. Message said that I had to be connected to the internet, which I obviously was if I could get the the App Store!!!.Version: 2022112.0.14719

Not enough energy to playThe game is good, but virtually impossible to progress. It takes to long to gain enough energy And there aren’t enough resources to make your own food to gain extra. So you just give up.Version: 202104.1.10960

Misleading and offensive adsNot sure why in their ads they show the wife getting a positive pregnancy test and then the husband kicking out the wife. Then showing building a raft and collecting things. I thought this was called family island…sure isn’t my idea of how how families work. Shame on the app developers for using these types of ads. BTW - I’ve played previously and there is no rafts or anything and it gets boring fast because of constantly waiting for energy..Version: 2021144.0.12000

Lost its charmI loved this initially. I’m not a big gamer and I don’t spend money but by being clever and tactical you could have a lot of fun and it kept me engaged for months, but that all changed. Festivals got pointless: Shaman island was an endless stream of impossible tasks and clearly people were just buying everything they needed and finishing in record time. I gave up. Now Treasure island returns but only for 2 days 14 hours when last time we had 4 days plus. Then I look tonight on the leaderboard and people have finished the whole thing in 7 hours so they either cheat or spend a fortune buying energy and gems. Either way I’m outta here.....Version: 202014.0.10492

Would be five stars if it wasn’t so buggy and expensiveThis game would be great if it was made with user experience in mind instead of profits. The events are impossible to finish without spending large amounts of real world money, even if you spend literally all day with it open. The events end up just being extremely frustrating. They also reuse island formats and just change the names, which is so boring. They run several events at once so you really don’t have a hope of finishing, even if you’re willing to fork out tons of actual cash. Then come the bugs. It is SO buggy, and customer service is non-existent. Do not buy this game, save yourself a headache and get stardew valley instead..Version: 2022172.1.18706

Was a great game but now. Oh dear!I have really been enjoying thia game for the past five months or so but now oh dear. An update was done about a week ago and have had nothing but problems with the game ever since. It crashes after 30 seconds. Te load and works for another 30 seconds and so it goes on I’ve contacted the support and the first time I was made to sound like I was imagining things. I was not impressed. They then replied again and admitted there was a problem with iOS platforms. It was suggested I needed to be patient. It could take 72 hours to sort out. Well some 168hours plus and nothing is sorted still. I’m not the only one encountering this problem. It really needs sorting as it’s so stressful. No longer a pleasant relaxing game..Version: 2021110.0.11384

Reinforces gender stereotypesFrom the very start of the game the father and son craft tools, hunt, mine stone and chop trees, and figure out all innovations, while the daughter and mother keep the hearth warm, clean, gather, cook and serve food, and at best use a loom, while the mother constantly expresses how safe she feels about their future when she looks at all the supplies the father provided. At one point the daughter asks if the family shouldn’t have left her behind on the old island in exchange for 100,000 rubies (the in-game meta currency). In 2021 I find it unacceptable that in a family game you’d reinforce the notion that men should bring home the bacon and advance the civilisation while women should learn self doubt, that seeing themselves as currency is appropriate, and that simple service labour is the best they can amount to. Parents - please do not get this game for your kids until this is fixed. Developers - please fix the sexist dialogue and division of labour, so we can enjoy the beautiful art work and fun mechanics of the game..Version: 202102.0.10659

Time and Energy requiredI liked the look of this game so thought I would give it a whirl. I am really enjoying the game however it is painfully slow and frustrating to do anything. The ratio of energy to the activity is so far out of proportion it’s silly. I can log on the game, remove one tree and then that’s it until I refill. The alternative is to purchase energy but even with this you won’t get very far, especially if you only purchase a bit. I’m going to see how the game pans out but if the ratio doesn’t change, I will delete as it’s unreasonable. Other than that, I am enjoying it..Version: 202017.1.10615

Broken AdsPlease fix yours ads. If i have to hear the orange haired lady scream hheeeelllppp one more time 😂 your ad is broken - you can’t mute it, it plays behind the ads intro video; you cant even play the mini game in the ad cause it glitches. Really had to install it just so i can write a review that you’ll see. Doesn’t really inspire confidence if even your ads are buggy.Version: 22022154.0.16998

Can’t playI downloaded the new app version today and it won’t let me play. Each time I open it, it tells me something went wrong, and reloads. But the. It says the same thing, over and over..Version: 202010.0.8725

Oops something went wrong.I spent a lot of time clearing debris and full filling quests and as a as I finished “exploring Nearby Island” I can’t get back into the game. I keep getting the message “oops... something went wrong”. My daughter got to the same point in the game and is experiencing the same super frustrating issue!.Version: 202010.0.8725

EnergyIt takes way to long to renew energy. Tasks to chop trees and break up rocks use up way to much energy! You can do 1 or 2 things by the time your energy is depleted. Too long of a waiting game..Version: 202017.1.10615

Save your moneyThis used to be a great game but now the developers are blatantly more interested in taking players’ money rather than their enjoyment of the game. Event islands were challenging to complete but it was possible to do so without spending a lot of cash if you were willing to watch a few ads. Now it is impossible to complete an event island without spending copious amounts of your hard-earned. You are now also constantly bombarded with pop-ups which push various spending options which is really annoying. Sure ongoing development costs money and people are entitled to earn a living, but things have gone way too far!.Version: 2023120.0.27880

Valley girlWhile I have been so happy with the game and do get sucked into spending money, it’s the ongoing issues when the game is updated and yes my device is updated in fact I can’t even sent a message for support because it crashes, it’s a game that relaxes you at the end of a long day but since the past 2 updates I can’t play it which seems to be so common with other games from the same company so unless it’s fixed and I can play I’m done with these companies that are so bad at making communication with us or realise they are losing people’s respect for their creations..Version: 202007.0.7639

An ok waste of timeI’ve been playing this game for a while now, just because I needed something to occupy myself in short spurts. After all this time, I’m honestly not sure why I keep playing. As the game advances it becomes almost unplayable because the amount of energy you get VS how much energy it takes to do anything means you get to click maybe one or two things and then there is nothing to do for hours. On top of that, I’m starting to be convinced there is something scammy going on with the ads. When on my iPad (which is needed since everything is so so tiny on the phone). You get opportunities to watch an ad and get some energy or gems, but pretty much every time you get through the ad when it comes time for your reward, the game crashes. This means you watch 3-4 full ads before one doesn’t crash, meaning they are making you actually watch way more than they are rewarding you for. Or if you click the X to leave the ad and it takes you to the App Store, when you go back to the game, it restarts and no reward. Maybe the game devs don’t know or don’t care but this is a major problem since playing the game for me has basically become just 15 minutes of commercials and I get to chop down one tree. The art is cute and the game could be sort of fun if it was more playable. The point of a game is to be able to play it, but there isn’t much to do..Version: 202017.1.10615

Good but expensiveI’ve been playing this a little while now and I do enjoy it but there is now such a disparity between the energy you have and how much energy things cost to harvest. For example in the current quest of magpie island to harvest just 1 wild pumpkin is 75 energy. That’s outrageous! In the previous halloween quest it was just 25 energy to harvest. The quests are particularly bad and even with all the extra energy gift boxes scattered around you just can’t get anywhere without spending real money. I understand this is how you make your money for a free app but it’s impossible to enjoy without spending. Please reduce the amount of energy you need to harvest items within quests, I’m likely to delete the game if this doesn’t improve..Version: 2021202.0.13234

Needs some workDon’t bother playing I’m sad I wasted so much time and effort on this game figures the first time I leave a good review on a game and it then decides to crash every single time I try to play I’ve only been playing for maybe a week and I do see some things that could use a bit of fixing but otherwise I’m addicted to this game -game crashing during ads This is the biggest one I’ve experienced recently I play a lot so I use energy like crazy and rely on the pop ups for 20 energy for watching an ad -not enough items I feel like there aren’t very many items you can buy in game (using game currency) to help level up while also doing the tasks -too many tasks at one time I’ve got at least 7-8 tasks that all need similar items sadly I use those items for the deliveries and competitions as well -resources cost way too much energy I get why they cost energy obviously but say for stone I find a large Boulder and it takes 79 energy ok easy enough done but now I have to get a smaller Boulder in the same place for 33 energy then again at 15 Honestly if the game didn’t crash during ads, had more store items, less tasks at one time, and made it so you only had to go through the resources once I’d have no complaints but I enjoy this game but it has its downsides it won’t stop me from playing but it could be better!.Version: 2021152.0.12131

😞I liked this game so much but the problem is it’s getting too expensive and leaderboard points is disappointing we spent tonnes of energy but how much we get only not even 1/4 of energy back of what we spent. And gold tools is crazy what you required us to used, we don’t get that much every day I can hardly fulfil the merchant request cause he ask too much sometimes as well. I love to compete I play hard but sometimes I get disappointed to see you are forcing us to spend money every event. Like the old players says this game isn’t like this before and as a 1 year player in this game when I started I have so much fun now is stressing and not so much fun anymore.💔.Version: 2022210.0.22895

USED IN A SCAMIt’s disappointing because this game is actually kinda fun, but they are giving it to a scammer claiming you will get $750 for Shein if you get to level 9. I played just because I liked it, but I don’t want to anymore because this is so dishonest and I don’t support any company or app that participated in scamming and robbing people of their money. I say that because the scam to get “free money” requires you to pay for a lot, promises just this game then it’s 20 games and subscriptions you don’t even want. Even reaching level here, u still don’t even get the $5. Please be more mindful of who u allow to use your app for these things because if I came across this in an ad, and played like I did, I would have given 5 stars because it actually is alot of fun and you don’t need to pay much to play. However, being tied to a scam that’s being advertised on TikTok and other social media platforms with bots faking that the deal is in any way real. Sorry but again, major put off because now I’m sure there’s something up with your company and scammy as well. So if you came here and saw this review after seeing that ad, DO NOT DOWNLOAD AND PLAY! It’s honestly shocking companies are still pulling this scam. Advertise your game yourself, it’s not bad it’s actually good. Step away from those who will tank your app and give it a bad name and just do the right thing. It’s so sad because you don’t see the known games EVER on these scams. Because they don’t need to lie…..Version: 2023128.0.28959

ChargesI love playing this game, but it seems like someone it charging me for purchases not only once but serval times. I thought I actually made these purchases and forgot, but I finally realized that I didn’t make one and took action. Because of this I’m going to watch this very, very carefully and if it happens, I’ll delete every game I have. I will not be scammed by so call trusted companies. I need to protect myself from everyone out there. Our money is our money, not yours. 🤬🤬🤬🤬😡😡😡😡.Version: 2023166.1.33855

Was great now notThrough fb groups we have found out it’s not fair. Some players get things like 200 gold bars and some get 2000, the merchants/shaman orders and payment/rewards e.g chicken feed, energy a key. Some people get up to 200 energy some 60ish. The mini island games every few days are taking soooo much energy, gold tools now. My last order with the merchant cost me far more in resources, stools, sackcloth beams and what not to anything in return like energy from 120 to 60. For what it takes to make them it costs you so much more than what you get. Things you have made get taken. I made 3 tambourines which probably takes you 8/10 hours from start to finish. Woke up in the morning to find one had vanished. Had a few things vanish. Lots of other players have noticed this to. The developers are now just seeing £$€ signs and want you to pay over the odds to get anywhere now. Report anything to them about missing things they say your lying 🤥 lots of other players will say the same. Check out the unofficial page on fb because the official one removes anything we say negative about the game..Version: 2022122.0.15263

Waste of time.Can’t find my last review. I don’t know. It was long. I’m deleting this game today after about 3/4 months. I will just say a few of my frustrations. It’s really unfortunate that you can be one item away from finishing the merchant order and you don’t come back in time - so despite having the item made - you missed the bonus and have forfeited all those items. You end up with a bonus that reflects wasting less resources than you did. It’s not fair. I don’t know how many times I’ve been finishing up the last item and he leaves and I’m left with no key for chests after forfeiting a ton of resources. It’s not right. I’ve been double charged multiple times for in app purchases. The amount of stones you’ve needed to harvest to make scrapers and stakes and boards for this latest event is RIDICULOUS. I spent $20+ over the last few days and regret it because it barely even helped. I play regularly. So disappointing. You invest so much time and energy and it just takes and takes. And then your bathroom breaks. And you need to use rare resources to repair it - all so you can get an occasional sprinkle of like 10 energy... enough to pick grass. The cheapest option for purchasing in game is $4!!!!!!!!!! Not .99... not 1.99... the cheapest option is 3.99. It’s sad. It was cute for a while. I enjoyed the dialogue. Now I’m just disappointed and moving on..Version: 202013.0.9903

Disappointing serviceI have been playing this game for a looooong time and have had issues along the way. I kept playing even when I was at maximum levels because I enjoyed it. What I don’t enjoy is that the developers are happy to take your money but not reply to messages or compensate you when things go wrong. For example just the other day I was on level 42 and then the game reverted to level 1! Yup and no one replied from support for days and when they did was told sorry and no I can’t compensate you for anything. Mind you they’re still happy to take my money. There was no goodwill and it’s one issue after another. I think I’ll stop playing soon mainly for the reason that I can only support a business with good ethics and customer service..Version: 202008.0.7899

Good game but not enough energyThis is a good game the only downfall is the amount of energy you need to complete the tasks to get further through the levels, which makes it super hard to go on especially in the mini games that last a few days. You need several items to complete one small task but this uses lots of energy (for example my energy bar is 96 but one item is 87 energy) so unless you pay ££ for more energy you’ll be waiting hours for your energy bar to refill so you can move on. Think I’m just going to delete the game as it’s getting annoying. Maybe bigger energy rewards would make it worth while..Version: 2022206.1.22525

Good luck if you need any support in this game!!Worst customer service I have ever experienced in a game. I notify of glitches or errors when I can, not only in hopes of being reimbursed for whatever went wrong, but also in order to help the game run better. All that customer support will do is tell you you are wrong and there is no glitch or issue. Pics or it didn’t happen. Since I don’t know when glitches are going to happen, how would I know to take screenshots?? They also start special events and then randomly delete them, wasting your time and energy. The gameplay itself is fun. It’s a good game. But I can never support paying money into a game where the customer support is so terrible. I put a little money into games I enjoy playing to support them and keep them around, but this game is now strictly “free-to-play” for me. They are not getting one more single dollar from me..Version: 2022172.1.18706

Way too many energy wastedI’m here for the same reason everyone else is complaining about this game , first of all we are spending money on items that cost more money than what they are charging, like when you purchase them they tend to go up and up , from 2.99 to 9.99 each time you purchase them!! I’ve asked for a refund for items I didn’t authorized but they didn’t refund my money back to my account, I was told to just play the game without buying any thing I’ve been stuck on the same level now I updated my items and now it’s telling me to upgrade to a higher level now that’s costing me more energy and rubies!!! They need to fix this problem cause they are charging all of us to play the game!!!! Tired customer, plus each time you run out of energy you have to keep buying it it’s really costly and it’s not right because you should not have to pay more money each time the piggy bank gets full , all the energy goes in it and if you don’t pay it it leaves and the order goes away as well !!! Developer stop saying you guy’s know how we feel and do something about this issue people are having, the only thing you’re saying is blah blah follow us on FB to get your game more review.Version: 2022114.0.14880

Support cannot be contactedI have been playing the game for some time. I have an issue and no one to contact. We are promised things that don’t eventuate. (Like levelling up). Going through the contact form is ridiculous and impossible. Always the same ‘reload the game and submit again. Sorry for the inconvenience’. REALLY! What’s the point in having a form to fill in? I have been trying to contact support a number of times each day! MOST of the things to do to progress in the game are beyond comment. Wayyy too hard and takes an impossible amount of time. I don’t spend money! Can’t see much logic in making things impossible to build and repair. A few of the ads we have to watch are adult content and should be removed! (And reported!) I’m looking for another game!.Version: 2021110.0.11384

Had potentialSucks cause this game could have been great but you need energy for everything and it takes forever to get any. Not to mention you need more than what they do give you. Just a money grab..Version: 202101.0.10629

Great game awful supportThe game itself is fun but getting help from support is next to impossible, once you open a chat you can’t close it so my chat has been open almost a week, missing items in the game missing purchases all not addressed..Version: 2023170.0.34416

Used to enjoy gameSince last update it just keeps on freezing, battle to even switch my iPad off! Then if I do get back in it just freezes again in seconds! Just not worth the trouble..Version: 2021100.0.11288

Game was amazing until updateSince. Yesterday’s update the game crashes upon opening.Version: 202010.0.8725

UnsatisfactoryHi have played this game for nearly half a year and have found that it is very enjoyable. The only thing is it takes too long to try and construct new workstations. I have come to a stand still point where no goals are being met due to the high demand of items that take an hour plus to make and when you do try to make it you do not have enough energy to go around hence you must prioritise certain things which will delay you on other things. Will be deleting the game due to length of playtime compared to success in the game as unsatisfactory. This is what you get when you follow an ad lol.Version: 2022200.0.21425

Great if you’ve got lots of money to spend!I’m really enjoying this game, but - and I never usually write reviews - it’s super irritating, as you literally can’t complete a challenge without forking out… energy restores to about 72ish daily, which is less than chopping down 1 big tree! There are gifts, but they never amount to much when it comes to clearing a path or gathering resources….. Each island challenge is a 2/3 day event, which means you’re never likely to complete without paying A LOT for extra energy or crystals… I have paid for the odd bundle, but I refuse to pay to play each evening… that’s more than a bloody PlayStation game! Please can it be just a little more economical and less greedy!.Version: 2021172.0.12610

MehUse to be a good game, other than never enough storage space to get everything you need to upgrade and essential items almost impossible to get. Since the last update, the game no longer loads. Time to delete and find a new game.Version: 202010.0.8725


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