4.8
4.81691 star

Total 25 Positive Reviews

D&B Rewards App User Positive Comments 2024

D&B Rewards app received 25 positive comments and reviews by users. Can you share your positive thoughts about d&b rewards?

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D&B Rewards for Positive User Reviews

App is great but needs one more upgradeLove the app and managing/reloading the cards is easy. Would love to see an option for the user to move chips and tickets from card to card in the app. It’s great that I can place a hold on a card but asking the staff for help moving chips and tickets from physical card to app (no physical card) proves difficult and I’m often met with “we can’t do that” until they find the one person who knows how. Take the burden off your staff and let the user truly manage their cards. Update: The most recent update include the ability to manage cards in the app and make transfer of both credits and tickets. Great update, however there are limits to how many times you can transfer to and from your cards within a 24 hour period which is a control I don’t necessarily understand..Version: 3.1.0

ReviewThanks for letting us have fun and letting us disconnect from reality for a while and be a kid again and have the childhood memories I should have had as a little kid. I love this place. I am a registered nurse been working going on 15 years. I haven’t taken a vacation in over 4 years and I love that you support us because sometimes we just need to disconnect from reality lol Anyways what really is reality? It’s just our own interpretation of what we are able to see and hear and sometimes smell. I know this sounds weird but I love the way it smells at D&B. What do you use that makes it smell good? Anyways I would love to work with you guys sooner than later. Thanks again for everything it was awesome!!.Version: 2.9.2

Great App - Even better if had Dining ReservationsHas everything you could need to know about your D&B players card. The only missing elements with this app/account is the ability for Dining Reservations at your favorite D&B location and more achievements/challenges as you play. I mean, no hidden challenge achievement for completing all the listed challenges? How about a 5,000 games played achievement icon, hidden achievement of playing at two or more D&B locations in one day, etc? Wish there were some more badges to be awarded. D&B, it’s an easy & great ways to incentivize more play :).Version: 2.5.3

Didn’t receive chipsI made a purchase and chips didn’t get added to my power card. Wrote to customer service through app and no response. Sent email no response. Finally I called and got a return call a couple days later. Sent in the required proof but still haven’t gotten chips or refund. That was 2 weeks ago. My advice, don’t buy through the app. The establishment itself is fun for the family and food is great as well but they can’t get it together for a simple refund..Version: 1.9.1

Awesome Feature.It’s about time. This app is well developed. User friendly, finally about to keep track of all your power cards and tickets. You don’t know how many cards I have roaming around. I love that you can transfer all your tickets and chips. Some suggestions, be able to reserve tables and pool tables for app users. The menu for your designated restaurant would be helpful. Lastly a reward program. Keep me coming back and spending money and let me accumulate status and free meals or something..Version: 2.9.0

No benefits from Eating at D&BThis app does little for the user at D&B. There is little information, no opportunity for discounts or deals and it’s just a money grab to entice spending more at D&B. Too bad. Furthermore, my rewards for eating at Dave & Busters never register. Then, when I reached the free appetizer level there was no way to redeem the reward. I have to ask for customer service to fix all the things that are suppose to happen automatically. Finally, the challenges are a joke. Achieve one of them and you get a “Nice Job”. So what? This is supposed to be a reward program to incentivize users to come back and eat and play, but an atta boy is hardly an inducement to spend more money..Version: 2.3.0

Uninstalled, but still see it on phoneUPDATE 08/31: After the first day when I uninstalled the app, I no long have the issue described below, so I guess it was a temporary issue. When using the app, my main problem was the recharge transaction failing (and then not telling me it worked when it finally succeeded). Maybe there were connectivity issues or something. I’m changing this rating to 4 stars, because my uninstall problem is gone, and they responded to my review with a phone number at least. I used this to some degree of success (I had great trouble recharging credits), but after I uninstalled it, I still see a screen from the app occasionally when I unlock my phone, which is extremely obtrusive and annoying..Version: 1.16.0

Lots of fun at the Tempe placeHad lots of fun and spent a lot of money haha. Everything is decently priced and the arcade part was very energetic and fun but the food took a long time and the service was generally slow. The waitress was very nice and apologetic though so it wasn’t to bad. The selection of toys you can buy with your tickets is a little weird but not to bad. Oh and the credits for playing games are weird and usually have a decimal cost that stacks up (ex: 12.1 or 7.3) all in all amazing place to take teens and young adults (also very kid friendly lol).Version: 2.6.1

Nice Option When you want itThis is a nice option when you want it. Also, I only use this on my phone to reload my play card, wand, or lanyard that I can use the power tap feature on. They have recently updated the app to some new kind of scan sort of thing, but I am not sure what that is about. Anyway, I normally only go to a Dave and Buster’s when I am on vacation and I have loved it every time. However, I would love it if they would bring one to my state. Sadly, they can’t seem to find enough space to place one in any of the areas that would work best for them. So, I’ll just continue to visit while on vacation and have fun when I can for now..Version: 1.12.0

Pretty comprehensive, a few growing painsGetting yourself set up with the app can take two or three tries to get it complete. For whatever reason it wasn’t initially taking my email address until I tried again a couple of days later. That might be bad. Biggest complaint, is that there is a little bit of a delayed response in what you see on the app and what is or should be real time. having said that, once everything is set up, the layout is really good, it’s easy to add game cards to your app, although I think if you want to unify play cards, you have to do that at the counter. Lays out all the challenges you can get in order to get more free stuff. my son really enjoys going there with me..Version: 3.2.0

Just one issue otherwise awesomeThe Clacksmas D&B in Oregon. Great place nice people decent prize selection clean facility. Would have been 5 stars but the server at lunch was required to make us give her a credit card to “hold” when we sat in the booth to order food. We are two early 40’s adults with a 10 year old son. We ordered 3 meals and 2 apps and 3 beverages. Nothing unusual. I am a manager with one of the two largest banks in the US. This practice is a huge risk for fraud, card loss, etc. A card should not be out of the owners possession in that manner. I gave her a card we don’t use and let her know that was not the method we’d be paying with. She was polite and explained the policy is to prevent dine and dash. I’d rather have simply been given the opportunity to pay right away prior to the food prep. She said the procedure is mandatory. I also could have paid cash up front. This is not a good process and made an otherwise terrific visit uncomfortable. And what if I had no cards? Not a good look. We are from out of state so we are not here often but this bears mentioning. We won’t eat here again..Version: 2.8.2

Can’t handle cards worth beansI have been a patron of Dave & Buster’s establishments for years, and over the years I have accumulated many, many Dave & Buster’s cards. In this current release of the app, I am finding it almost impossible to manage my cards. Each time I try and open the section for cards now, it gives me an error message since it can’t pull information from the server. It didn’t used to do this, but suddenly the app has become virtually un-usable. I’m hoping the next version of the app resolves this issue with card management..Version: 1.16.0

ImpresssRead the whole review. I’m pretty much fed up with every business, restaurant, etc. coming out with an app, pretty much because most of them are clunky, and the interface is terrible. This one on the other hand, I was pleasantly surprised. It’s easy to use, actually helps me keep track of tickets and cards, because I tend to lose them, gives me free food, and let me keep an ion how many credits my kids are using it any point in time!.Version: 3.2.0

Love it!We are a frequent D&B visitor at the Auburn Wa location, as well as a couple other locations when out on business trips with a local D&B. This app allows me to view, transfer, and add funds to my players card so I don't have to worry about having to leave my game to reload my card. Super easy to navigate. I just wanted to make mention that my local D&B has the most amazing security guard EVER! My 7yo son absolutely adores him to pieces and I love seeing him run and give him a big hug everytime he walks through the door..Version: 3.0.1

Making Wishes Come True!!Like Paradise on earth, where my brother Vikor learned to be victorious in all that he does. Amazing staff, great food, but man they need to replace those stairs with escalators on NorthSide hahah. Always a delight to see family. Taught a dear friend of mine, Maria Wargo, that family is made of people who choose you and make you feel loved, no matter what. Remember to always follow your heart and believe in who you are. Even if you fail, you will always be the product of something great as long as you choose that for yourself and yourself alone. Also, swing by Prestige and Blessed barbershop, Peter Wargo is the best! NUMBER ONEEE 🙏🏻! All Glory to God🦋.Version: 3.1.2

Buggy but decent appOverall it’s been a good app for me, I’ve been able to sign in and see my rewards without issue. However a consistent problem I’ve been experiencing is trying to add my existing power card to my account. I’ve even tried transferring and getting a new power card to make it work, but no success. I tried contacting D&B corporate over the phone for assistance but nobody picked up or called back. I’ve submitted feedback in the app multiple times and still haven’t heard back. Can we please get a fix or some assistance for adding our power cards to the app?.Version: 2.2.1

More informationWhile I am enjoying the new app, I do wish that it would supply you with more information on challenges such as how many more times you need to play a specific game in order to complete. I also wished the challenges were more specific to each individual. My son mainly plays car racing games so he finished that challenges eons ago and has yet to complete any of the other ones due to it being for specific games.Version: 2.2.2

Overall, pretty good.I've used the app and wallet features without issue but I arrived at D&B in Concord, CA, and couldn't reload. The only solution the team could offer would be a new card, plus activation fee. 🙄 It was fine last week at the new Fairfield location. 🤷🏻‍♂️ Well, it's a great app when it works. I find syncing issues with wallet versus the app, but I refer to the screen on the game to give me real-time information. Hope you get this fixed because I love feeling like a kid again! Leaving 5 stars because it's a simple bug that can be fixed on the next update. Overall, the app is pretty good and convenient so you can have one less physical card to carry around..Version: 1.16.0

Great family placeD&B is great! I fell in love with it on my first visit!! It would be nice to combine coins from old cards on the app instead of going to the counter to have an employee do it. The staff is very friendly and knowledgeable! I’d love to celebrate my birthday there next week. I love that no matter the age there is something for everyone here. Also I think it’ll be a good idea to have a raffle at the door to maybe be able to win coins, prizes, or even tickets food or drinks. One person that really saved the day for me and my family was the game mechanic he fixed our games and even reembursed us the coins and tickets we thought we lost when the game broke..Version: 2.6.1

Quality FunI live in Wichita KS and the wife and I go to D&B at least once on month on Wednesday’s since it’s discounted. I give it four stars for a few reasons. As far as staffing goes, it’s lower quality so it takes longer to get food out as well as drinks and anything else that has to do with any dining options. Upon receiving any of those options, I would just consider them decent. Not fantastic, nor awful, just decent. As far as the games go, they are all pretty fun, and there’s lots to do, but I can’t help want more games, maybe even an expansion of store to provide for more space for games. I know the place profits plenty. It’s almost always packed when I go so get more games going. All in all 3.8/5 for the Wichita D&B.Version: 2.6.1

Very Good app to downloadIf you like going to D&B on weekends or vacations then this is the app for you, the D&B app is amazing for players all over the world The app allows you to put your card on your device then you can check how much chips and tickets you have. This app also has a leveling system if you level up you get rewards Another fun fact is that if you use a certain amount of chips you get free rewards such as a free burger or a free meal from D&B there’s also fun challenges you can do! I think this app deserves a 5 star rating.Version: 2.8.2

Love it/could be improvedWe love that we can turn our tickets into gambling at gambit. Then turn winnings back into chips. Not a great conversion. 500 We love that we can turn our tickets into gambling at gambit ambling tokens take $1500 tickets for 500 gambling tokens but to convert was to chips. It's your token winnings divided by 18. Example you bet 30 tokens on a game which cost 90 tickets, you win 36 game tokens and the transfer to 2 playing chips. The conversion could be a lot better or the win isnf really worth it..Version: 3.1.0

Great Credit TrackerThe app does a good job of tracking your playing cards and the credits on each. Allows for easy transfer of credits from card to card. Easily redeemable rewards. It can take some time for credit use to update but this is within 30 minutes to a day. Same with updating your rewards level. Keep an eye out tho. It does glitch now and then. My sister and I used up $115 worth of credits in one day and the system never logged it. But I contacted support and they fixed it within a few days..Version: 3.2.0

Love having the app when I am with the kids and at the bar.You want to have another drink? Single dad cute no ring girl keeps looking over. Check that app see how many credits are left when it getting to low and your still trying to man up and say something, recharge that card before those kids come running back screaming Dad my credits are gone. Then just like that she going for the guy sneaking a hit off his ecig because you didn’t give her the heads up on the kiddos. Chances are that female loves seeing a good day. But trying to hide is where they get ya..Trust me you freshly divorced men, This the is key to success..Version: 3.1.0

Finally!!I like many other reviewers and D&B lovers, have been having a hard time using the app since the new update and or reward program. I had the same issue as everyone trying to log in and states has an account already. So today I went through the steps using the same phone number I always use, only difference is that I used a different email and BOOM I'm in. I can now see my card with the chips since our last visit and my many tickets that I've been stacking up. Hope this helps those that are still having issues getting in. 😉 I'll update my review once we have our outing at D&an today if any issues arise while using the virtual card ETC..Version: 2.1.3


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