- 90.7LEGITIMACY SCORE
- 91.2SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
RTRO - Film Camera by Moment App Complaints & User Negative Comments 2024
RTRO - Film Camera by Moment app received 48 complaints, negative comments and reviews by users. Have you ever had a bad experience using RTRO - Film Camera by Moment? Can you share your negative thoughts about rtro - film camera by moment?
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RTRO - Film Camera by Moment for Negative User Reviews
✓ Great app hindered by its own limitationsHonestly, this is such an amazing app that has so much potential. Unfortunately, it misses the mark by not including obvious features expected of a photography/editing application like adjusting filter strength or more importantly, photo import! 🤯 How it can exclude that really blows my mind. I can tell the developers and artist are trying though and very talented to boot. I hope to see some of the bugs I’ve been experiencing patched as well and features added to make this the well rounded app I know it can be..Version: 1.6.1
✓ Mixed feelings.Filters are rather attractive but doesn’t seem “professional” or “high-end” enough to pay over 50$ for one time fee. it doesn't seem reasonable. There are many other apps that offer professional editing for much less... Also there is way to record from the front camera ?! I think I’ll pass..Version: 1.2.2
✓ Still to know availReceived an email response from support team assuring me the bugs were fixed and surprisingly the app worked fine, for 3 days, now we are right back to where we started unable to use without purchasing the - already purchased multiple times - app. Deleted the entire app, I’m out, fun app if it ever worked, running on iPhone with no prior issues until iOS update 15 and beyond..Version: 1.7.2
✓ It’s promising, but not great.Moment does it again, the idea is amazing. I love the fact that we have the de-squeeze option available for the anamorphic lens, I love the filters and I get the idea of a subscription. The reazon I give this 3/5 is because of the prices. I mean you already charge $1.99 per filter if you don’t want to pay for a subscription, that’s fair. But does the framerate really has to be locked down to the subscription as well? And after purchasing the yearly option we don’t have basic exposure control. Will this be added at some point?.Version: 1.0.1
✓ Love the potential, but...I understand that Moment is still early days with the app. But. My immediate frustration is using the app only to have it continually crash. Download it again & it’s more wash, rinse, repeat. Just a tiny bit...not happy making. I’m a long time fan of Moment & don’t mind the subscription model, so gonna stick around to see what happens. Oh, and please give us the option to remove the watermark. Thanks!.Version: 1.0
✓ Doesn’t work properlyI’ve subscribed to edit an existing video and it doesn’t allow me to export it, app just crushes everytime I try to do that. Moreover the same situation happens when I try to send feedback. I wanted to check tips (maybe I just missing something) and it asks me to login and then just doesn’t proceed with a further actions. I like the filters, but I can’t do what I’ve paid for, so would like to get a refund..Version: 1.2.2
✓ Not very goodAll images were turned into low res bitty images with terrible colours.Version: 1.0.1
✓ This app crashes a lotWas trying to make a little story, some clips got deleted itself along when i exported, some clips went to other “stories” when i wanted to check and fix it, whenever i hit edit the app crashes (even tho the features are nice but the user experience isn’t the best) i’m using iphone xs with the latest updates for your reference.Version: 1.2.0
✓ Buggy... iPhone 11Pro is not older iPhone!App will not move past “Exporting Story”. ‘Hang tight this will only take a minute’ message must not mean 60 seconds. I’ve reported to RTRO Support but they only said they will look into the issue. No follow up response or update. I’ve even deleted and reinstalled app... and was charged again when I restored purchase. Very Frustrating! 😡 Update! Moment response was they are working on an update for OLDER iPhones... mine is an iPhone 11Pro. Did I miss a bunch of new iPhones???.Version: 1.0.2
✓ There is another app for cheaper!So there is another retro camera app called retrocam and it has literally every exact feature as this app...minus hidden charges to access full app...retrocam is wayyy better than this app and its cheaper...I highly recommend getting that app instead as they seem to be more focused around the customer’s ability to use the app and not focused around making money off you..Version: 1.6.7
✓ Can’t save the video!!I just purchased and sooo exited to convert my videos to these cool Retro style! But, none of them are successfully done to save..... it keep saying that “error to save, but you still can see in Story!” Please fix this problem and be worth, Moment! I know you can do it!!.Version: 1.2.2
✓ Not soldYearly membership is not appealing. I purchased the Moment App to shoot with their lenses but you cannot switch between video and stills without having to adjust all your setting again. Totally ridiculous. Downloaded this- 2 free filters only then $25 per year. Other apps doing filters for much cheaper..Version: 1.0
✓ Subscription for a camera? No thanks.I don’t rent my Moment lenses that I put on my phone, and I don’t rent the Moment pro camera app. I don’t rent any of my pro camera apps. I wouldn’t subscribe to an app that basically does filters even if I did have the money, and a $50 lifetime subscription is a joke. Do a $10 one time purchase or something like everyone else and stop jerking us around with this BS. I mean, you know I can buy Filmic Pro, Filmic Remote, and their Cinematographer add on for less than your lifetime purchase, right?.Version: 1.3.1
✓ Fantastic idea but insanely glitchyI’ve been using this app for the last couple of months. I love the concept, I love the filters. The amount of glitchiness is almost unbearable at times. I’ve had clips “green-out” after exporting. Clips disappearing altogether. The filter I start shooting with will change itself to a different one halfway through for no apparent reason. When editing I’ve selected certain clips to delete only to have different ones delete instead. I select to export without sound/watermarks & they export WITH sound/watermarks still attached. The list goes on unfortunately. Keep waiting for the update that will solve these grievances but sadly nothing yet!.Version: 1.3.1
✓ This app screams Moment!Big fan of Moment, own several lenses. I decided to download the app to see where they were in the digital world. It's exactly what you expect from them. Trendy hipster type filters and simple layout which is great! They're selection is amazing and filters are very well executed. Unfortunately I ended up deleting due to "Membership". Having a membership for filters is ridiculous, also the one time purchase of $50 is silly..Version: 1.7.1
✓ Crazy subscriptionNo one-time payment option. Waste of time and money..Version: 1.1
✓ Watermarks & Subscriptions!?Can’t remove watermark unless you subscribe! The subscription payment model undermines all the work you put into the app and makes it feel like a cheap Retro Camcorder app from 5 years ago. Compared to your other high quality products this is very off. It feels like the Moment “Mobile-Pro” brand was used to sell some old failed app made for middle schoolers..Version: 1.0
✓ Nice lookI like the look of the new filters but they are very expensive for just 1 filter.. the app is slow and seems to output lower res photos than the iphone camera, also confusing- i never know if it is going to take video or photo when i press the button.. i certainly wouldn’t subscribe or buy more filters at this pricing level.Version: 1.6.1
✓ No Flash/ Hard press bigSo far I like that app and they have great filters but I haven’t found the option to turn the flash on in anything. Can someone help? Also when I try using the hard press option to track a subject it closes the app..Version: 1.5.1
✓ Really nice app with a big paywallI can understand the business model here but unfortunately the subscription model just doesn't fit with an app like this. Except this tho the app is really polished and works flawlessly!.Version: 1.0
✓ Expensive and uselessI’ve played with it for a while and probably I would bought it if it cost up to $2 to make funny Instagram video once in a while but subscription is too much for me. I might subscribe to an app that I will use daily or weekly but not once in year like this..Version: 1.0
✓ Not really worth itI guess overall it’s not a lot of money anyway, but the filters aren’t as filmic as I thought they might be. The artefacts and grain on the filters look kinda cheap and overall it just doesn’t do much to make it look ‘retro’..Version: 1.7.3
✓ Phone overheatingI paid for the pro plan so I could import pre-recorded videos and add effects but when I do import the video plays back at about 1 frame per second, my phone over heats and it won’t actually let me finish the import..Version: 1.2.2
✓ Watermarks and frame rates locked behind paywallYou guys should make the frame rate adjustment and watermark settings available for purchase a la carte. They are locked behind a subscription paywall. It kind of defeats the purpose of allowing each look to be available for purchase separately, just to get a paywall popup when you want to adjust the frame rate or remove the watermark. Imagine buying a filter then when you use it you can’t set it up the way you want unless you subscribe. Then it defeats the purpose of buying that filter in the first place because the subscription also unlocks the same filter... except this way you end up spending $2 more for the exact same features. Kind of stupid if you ask me. If you’re going to provide one-time purchase for filters they should include all settings to modify them..Version: 1.0.1
✓ ErrorsWeird glitches where the half the screen goes black and then take a picture with the picture moved up and a black box on the bottom. There is an option for no watermarks on pictures but cant seem to find one for the video, which seems weird to not have for people that are paying for the subscription..Version: 1.4
✓ SkipNot worth your time unless you are in the mood to add another monthly subscription - if it was like a VSCO type of range for filters and some paid yes but it’s 3 🙃 also this logo design for both your apps is way too basic !!! C’mon guys you are better then that..Version: 1.1.1
✓ Promising - But there’s the fine printI’m a happy owner of 2, soon to be 3, Moment lenses and, after catching a well done promo I had hopes for some fun experiments with Rtro. Oh but wait.... There’s a subscription to unlock the still camera? Or $2/ filter. Really? Come on Moment, you could do a little better with ‘free’ features. I wish you the best with the app. For myself & what would likely be only occasional use, paying for yet another ‘subscription’ means my experiment here is over..Version: 1.3.1
✓ No photo capabilityIt is quite a disappointment that the developer falsely advertise photo functionality. I purcased the presets and the app doesn’t allow me to take photos. Even after purchasing preset films, you still have to take out a subscribtion to allow photo taking. The app only allows one minute videos..Version: 1.3.1
✓ Not many options before payingTwo filters available in this freemium offer! So many other options available elsewhere. Now, you can edit your video in the Photos app on the iPhone..Version: 1.0
✓ Not worth a subscriptionIf it was a one of payment that's reasonable I'll try it but this subscription nonsense is killing most apps. Sorry not for me.Version: 1.4
✓ Paywall for nearly everythingSkip it..Version: 1.3.1
✓ Poor Choice Of Filters, ExpensivePointless, £1.99 per filter for any ‘decent’ filter which to be honest you can find elsewhere for free..Version: 1.0.2
✓ Don’t bother 👎You barely get any functionality in the free app, and they want to you to pay a hefty annual subscription instead of a reasonable one-time payment. Thumbs down.Version: 1.0
✓ Loud audio hiss and white noiseThis app adds a massive amount of hiss and white noise to the exported video. The native camera app captures pristine clean audio, but this app creates very annoying and noisy audio. I want retro video filters, not horrible sound. Can you please fix?!.Version: 1.4.2
✓ Lag?Is it supposed to be laggy?.Version: 1.3
✓ Camera won’t even openThe camera, after the second launch of the app doesn’t even load properly. Like the screen is just dark blue..Version: 1.7.3
✓ Could be betterThis app is nice. The better filters are locked which is a bummer. I bought two filters which i feel are the best ones which im gonna use all the time for $3 each. Would be nice if it this app has an option for flash so i can use it in the dark since thats what polaroids are usually about.Version: 1.6.1
✓ Difficult ChoiceI'm a fan Moment gear and the main camera app, this one leaves a little something to be desired. Extremely limited test app and the only other choice is a subscription for a month. I think it's fair that we all hate subscriptions. I get why to use it, but without a full trial of the app, 24 hours even, I hate the thought of having another subscription that I just forget about and cringe every month paying for an app I don't want or need. A full free trial for even a day would take away the possibility of regret. It's just the feeling of I don't know what I'm paying a subscription for, I'm not allowed to get a feel for it, I'm going in blind. I really considered paying full price for the app but again, I can't justify spending $50 on something I can't try out before I buy and have limited to no recourse to get a refund if I don't like it or it doesn't meet expectations for spending $50 on a single app. Other concern is I spend $50 on the app and the promise of updated looks. How long will that go on? At a moment's notice that can go away and I'm left on the hook for the pricey app without future support..Version: 1.3.1
✓ Polished but free version is very limitedFree version is simply: - 3 filters - Watermarked footage - 3 crop options - Ability to mute/unmute If the watermark was gone &/or there were more free filters I may use it but not as is..Version: 1.0.1
✓ Ugh1 star it’s stupid always lags not free no point of downloading u can get um for free on Instagram.Version: 1.0
✓ Everything is Subscription. Pass!Let me start by saying, I love moment! I’ve used their lenses since the early days & they only had a couple, and I just recently purchased EVERY LENS available. So I’m not afraid of spending money. However, I am NOT a fan of subscriptions! I love trying things out and giving detailed reviews. Give me a purchase option and I’ll give a fair review. Until then, you get one star, and it should be zero..Version: 1.0.1
✓ Should NOT be a subscription modelThe app is decent, but the best feature are behind a ridiculous subscription paywall. I’d consider for a reasonable one-time purchase fee. All these apps going to unreasonable subscription fees is just wrong..Version: 1.0
✓ Love the filters but needs improvement!Hi Moment! First of all, I want to say I love the app’s interface and the filters in it. I really enjoy that you allow the user to purchase each filter or subscribe to RETRO+. Personally, I’m tired of subscriptions but since I really liked the filters and pictured myself using them, I thought was better to purchase them individually. I was trying to find if there was a setting to remove the watermark when I found it, I was disappointed that the app makes you subscribe for this feature. You should let us purchase the feature as you do with the filters. If I would’ve known that in order to remove the watermark you have to subscribe, I wouldn’t have purchased the filters. I also wish if the app allowed me to take pictures in addition to video. And also the ability to import from the camera roll. I want to take my time and try the filters on my footage or photos and your current solution only allows you to select a filter prior recording. I also noticed that the app freezes and acts slowly after using it for a couple of minutes. Overall I’m excited to try this app and I hope you guys fix these issues and add new filters and features in the future..Version: 1.0
✓ CrapBuggy UI, pushy subscription sales and the film looks which are too strong and primitive. If you are after real instant film looks - stick with RNI Films or VSCO..Version: 1.6
✓ No point listing this app as freeFew seconds in and I see basically everything setting is locked behind a pay wall. So disappointing..Version: 1.2.2
✓ Definitely needs improvementFirst of all the subscription idea is kinda dumb for an app that you’ll rarely use. Sure, charge $2 for it once off but not a subscription. Also it crashes and freezes and automatically starts recording when you open the app which makes it crash. If you fixed these two this app would be hectic.Version: 1.0
✓ Ehhhh.So many apps are out in the store that can almost do the same things. I will say the filters are SUCH a good vibe and I love them but like... the watermark... I would just like to pay a small fee to take it off. I don’t want a whole subscription. Also the “scroll” for the opacity/strength for each filter is kind of in a weird spot and hard to actually increase/decrease. That needs to improve!.Version: 1.0
✓ Love the idea, not worth the effort and moneyI think this is a very self-indulgent app which looks like is full of possibility but is actually incredibly limiting. The UI/UX is good, the colours/effects are neat and interesting, but it is not worth the sub, especially if you take a moment to honestly ask yourself how much you’re going to use this. You(Moment)need to free up and open the app as much as possible before charging to be able to do something as basic as taking a picture. You’re charging premiums for something that just isn’t worth that much. This is a good example of high and fun concept, but truly terrible and purely capitalistic execution. Btw the “Buy for 1.99” above each colour is misleading. Makes it seem like that’s the price for the pro version. I deleted this app after I realised I had spent a ‘cup of coffee’ for ONE colour. NO. Get FILCA instead. The free version is far more superior and I use it often. (I don’t work for them, it’s just a much better app that is similar enough in concept to this one) In short, remove subs entirely and lower the cost of looks. Phones are not the main way to take stylistic pictures...yet. You are too early. Ease them into it. Don’t push it..Version: 1.3
🙂 RTRO - Film Camera by Moment Positive Reviews
RTRO - Film Camera by Moment works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact RTRO - Film Camera by Moment.
⛔ RTRO - Film Camera by Moment Problems
