- 94.4LEGITIMACY SCORE
- 94.9SAFETY SCORE
- 12+CONTENT RATING
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BTS Universe Story App Complaints & User Negative Comments 2024
BTS Universe Story app received 43 complaints, negative comments and reviews by users. Have you ever had a bad experience using BTS Universe Story? Can you share your negative thoughts about bts universe story?
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BTS Universe Story for Negative User Reviews
✓ It’s okayI played this game. I was reading on of the story’s and it was very inappropriate. It was a jikook story. I love jikook but this made me confused. It was using words like ‘sugar daddy’ and ‘baby boy’! I deleted it and I want it to again do I can make my own story but too disgusted to download it again. If you have this app pls be careful. I am 13 and I am way too young to know about these stuff. It is a good idea but I think you need to have some restrictions. I sorry if I was a bit mean but it just scared me cause I love BTS..Version: 1.5.0
✓ No bootyThe characters are flat as chopping boards - fix this netmarble.Version: 1.0.0
✓ Server Not WorkingThe servers aren’t working we would really appreciate it if that could be fixed please 😊.Version: 1.0.0
✓ HmmmI like the game okay, but you would think a POC group would have some POC characters. Black people come in all colors, but for there to be only fair skinned characters and ONE dark skin girl that you have to PAY FOR is t very fair. They get to be themselves for free so why do darker skinned players have to pay to be themselves? Make the colors diverse, and include the colors with the male characters as well. There are darker skinned men playing this game too ! Plus! Black people are not the only people who have brown skin so be inclusive with the features and don’t just paint a white character black ! Thank you!.Version: 1.0.0
✓ “System error”I’m so disappointed. I pre-registered, I was so excited but I haven’t been able to log-in and play even once. Every time I try all I get is a red screen and a “system error” message. PLEASE release an iPhone fix. This is extremely frustrating..Version: 1.0.0
✓ Lowkey sad you have to buy everything-Finishing the first chapter was great and all but with a game like this you expect to be able to do more because of the advertisements but that’s not the case.Version: 1.1.0
✓ Negar and FarnazThis app really needs to be monitored, their are to people on here Names Negar the other Farnaz who basically write soft porn! It’s disgusting. Negar romanticize emotional abuse and promotes self harm! Netmarble you need to ban these writers. If you ever looked at the community board and seen the complaints of these particular two people you would then know they need to be banned from this app! The disrespect for the rules is awful and still you allow it! There are kids 12 years old with this app and these two tell the readers to go to Wattpad to read more filth! Apple or Netmarble someone needs to take responsibility and not allow these two on this app!!.Version: 1.3.0
✓ The Creator is Good, but App Overall is FlawedThe creator has tons of options, you can literally make anything happen that you want. That's pretty awesome. What's not awesome is that when reading other people's stories there can be "premium choices", and make sure you look very closely because they won't ask you to confirm, they'll just take jewels out of your account. Jewels are in-game currency that are hard to earn and expensive to purchase. One accidental click on a premium choice could cost a $1 worth of jewels each. I lost all my free ones I had saved up from doing missions so I could get one, literally just ONE item from the draw. Another down side is that you can only really earn things by getting people to like your story, but there's no way to share it in the app and they only promote the "pro" stories that already have thousands of likes. Not everyone's a story-teller, so it would be nice to add some element to keep people who just want to read the stories interested. It was fun to make a chapter and experiment with the options, although extremely time-consuming for someone that has a job and school or any kind of life outside the app. It took me all day just to edit the one chapter. It's also a lot of teaching yourself how to do everything since there isn't a tutorial to help you out, so that can get really confusing. Overall it's a cool idea, but needs work on the features outside of story creation. I don't have time for it so I ended up deleting it..Version: 1.0.0
✓ App is not regulated anymore!I really love the app, and the editing tools are great for the players who like writing stories. But many of the featured/recommended stories on the app’s front page have broken the rules set by the app itself. People have reported these stories but the app refuses to take action. In fact, the app doesn’t seem to be regulated at all anymore. PLEASE DO SOMETHING ABOUT THIS, BECAUSE LOTS OF WRITERS HAVE LEFT DUE TO THIS ISSUE. Thank you..Version: 1.3.0
✓ Good, but a bit disappointingListen, it’s a bit of a disappointment because ARMY had the idea of a game that would be more like Life is Strange, GTA, or The Sims... but we got Episode instead. I will say, the character models are good, and it’s a good game but my own problem is really just the fact that the easiest way to get currency is by making your own story. I didn’t download this game to make or read what is essentially BTS fanfic that doesn’t pertain to the normal BU. Though, I do get why this would please some ARMY, but it’s just not my cup of tea. All I want to do is read through the main storyline, but you need gems to actually read them after Namjoon’s. The BU is something I like to invest in... but at this point I just want SuperStar BTS back... this game seems great but Big Hit... there’s a lot of stuff that could be improved for the ARMY that are not interested in the fan made stories or story making..Version: 1.0.0
✓ I could not even open ittttttt!!!!!!!!!!!!!!!I am 12 years old and I’m an army and when I saw this app I was so excited but I could not even open it. I signed in and everything but when it reached the first story it was not being shown and it was not opening and it was being exited from the app please solve this problem pretty please. thank you.Version: 1.4.0
✓ False advertisingI love BTS and I was so excited for the BTS universe game. But I have to say I think the trailer led me on... yes, the game is very well made and the animation is honestly amazing. But I was really upset to hear you had to pay 30 dollars for the HYYH storyline, and it was only 43 chapters. That’s not a lot, they go by quickly. I would be willing to pay 10 dollars but 30 is just too much. I feel like the trailer was false because the trailer showed a lot of acting from the members themselves in real life as well as shots of them all together (Run MV, etc) but it’s actually not there. They didn’t add any acted shots and all the chapters are individual (jungkook story, namjoon story, etc) and I just feel kinda tricked. It’s fun but it’s not what I had in mind. I really would compare this app to Episode, I really will keep it, I just hope they make more official stories FOR CHEAPER!! I’m an addicted BTS world player and I know netmarble can do better. I’m excited to play others stories, until I can actually do something about the BTS HYYH storyline. Big hit, lower the prices and give us what you advertised!.Version: 1.0.0
✓ This game ain’t even diverseThe game is good and all but how you going to only do black and white girls and not boys? Do K-Pop really think that there’s only girls playing this game?.Version: 1.3.0
✓ You HAVE to pay to be able to play the official booksI got this app thinking that it was about how BTS started and how our choices would affect their rise to fame, but when I got the app I realized it was something like Episode or Choices, which isn’t actually the issue. The issue is that after playing two initial official books, for unlocking the third one you need 200 diamonds (whereas at the beginning of the game you start with 20 diamonds, and playing the official books at least doesn’t yield anything). And to get all the books, you have to actually pay around $27 in order to be able to play. The rest of the stories are fan-made ones, which are fine on their own, but thank you, I don’t need an app to read visual BTS fanfiction, I can read them online and use my own imagination. And the good thing about Episode (since these two apps are very similar) is that I don’t need to pay to play. In other words, this app failed to deliver. Such a disappointment, especially when you’re using a name as big as BTS that definitely doesn’t need that money..Version: 1.0.2
✓ Worked beforeI used this app for 2 days since it came out. It worked very fine and I loved the app! But then when I opened the app again it said “system error” I didn’t know what to do and it didn’t let me tap the screen or anything! Pls fix then I’ll give 5 stars!.Version: 1.0.0
✓ It keeps crashingThe game is good, and j really love it. but my issue is that it crashes every five minutes. doesn’t matter if i clear out a little more space, re-download, or anything. it just crashes by itself. it’s also such a hassle to click on it again and wait for another 5 minutes for it to load just for it to crash again..Version: 1.0.0
✓ Lack of Character Skins is Very DisappointingI think this game is a really cool concept and I was very excited about it since I love the BU storyline. However I’m very disappointed in the lack of diversity in character skins. There is one black character & you have to buy it. Very disappointing as BTS has a lot of black fans, myself included. How can I insert myself in the story when there isn’t even a character available that looks like me unless I buy it? I hope they fix this issue because the characters that are free don’t fully represent the fandom..Version: 1.0.0
✓ Bring back superstar btsIt’s basically like other apps ‘episode’ and stuff and i read that it wastes a lot of money. All of this idc u can do whatever u want with this game but PLEASE PLEASE PLEASE bring back Superstar BTS I devoted my life on it and was devastated it was suddenly not functioning. I really loved that game and can’t get over so pls consider bringing it back..Version: 1.3.0
✓ Please FixOn the app, you get free gems every day but mine has stopped! Plus can you also add a feature where we can buy gems with coins because some people can't get the membership or purchase diamond packs and it's frustrating because I want to enjoy the story without having to pause/ leave the story just to wait to earn more gems... Or at least make more gem achievements!! Please!.Version: 1.0.2
✓ I haven't played it yet but it won't downloadI think it's going to be a really cool app but I haven't played it yet because it's taking forever to download she can you please fix this BUG!.Version: 1.1.0
✓ Almost everythings lockedSeriously? you have to use in-game currency (which is hard to get) to buy accessories, which then you have to roll to see what you get. mind you, some of those accessories can only be put on exclusively by ONE character its absolutely ridiculous to lock something like that only for you to roll for something thats exclusive to ONE character this obviously drives away new storymakers who never knew how limited the accessories + hairs they provide you, which that ALSO requires you to roll for an even higher price mind you, the currency you use to purchase them (jewels), you can only earn like 20-30 a day. which is absolutely ridiculous compared to the prices and the restrictions of the accessories i honestly expected sm better than this.Version: 1.5.0
✓ Too expensive for no reasonDownloaded this in my phone for the girl I babysit to make sure she doesn’t read anything too weird. It’s basically “choices” but with BTS. The first story for BTS storylines (RMs) was free, and it’s good, but it was short. You have to pay something ridiculous like 200 gems (which costs like £5) to unlock just ONE of the next stories, and I think there are 2 (so 3 stories for BTSs storylines so far) It’s a pretty good game in terms of graphics, but it’s too expensive. You need a minimum of 32 Jewels in order to make just ONE of the “good” choices in a story 30 gems cost around £1, so you need to pay at least £2 for 60 gems to make ONE choice? Disgusting It wouldn’t be too bad if there were ways of earning gems, or if they refilled to 32 per day, but there isn’t. It’s also expensive to buy the stuff needed to create your own ‘story’ with coins and gem (Member outfits, backgrounders etc.) It’s not worth it. It doesn’t make sense considering this games demographic is clearly significantly younger ARMY, like 10-16 year olds, who barely have any money. And if they do have money, why waste it on a game when you can save for merch?.Version: 1.0.2
✓ BEST GAME EVEROKAY...SO AT FIRST I SOMEHOW DIDNT REALIZE THERE WAS SOUND BUT THEN I TURNED MY RINGER ON AND DAMNNNNN EVERYTHING CHANGED. this game surprised me so much,,becuase it was just so...flawless?? i really give credit to the manufacturers of this game, i really love that it’s also based on the “save me” webtoon!!! there is nothing to criticize about it since it was made absolutely perfectly!!! i don’t think i could stress enough about how good it is: the animations, the background music, the story lines,,,,ugh this game is by far the best app ive ever had and i’m jungshook.Version: 1.0.0
✓ I Will Always Support BTS but This Game Could Use Some ChangesGood stuff first: -The graphics are amazing! Everything looks so good. -They really put a lot of thought into what to add for the story creation section. There’s so much to choose from, and once you get comfortable using expert creator the possibilities are almost endless. -The earning of free gems for daily check ins and the wheel is always helpful for us that don’t have/want to spend their money. Now not so good stuff: -Just as I said the free gems from the check in is great, but only for the first 7 days that you play? Why can’t it keep going like in BTS World? -The limit for the tickets. I know you can technically have more than 4 but it does stop around 8 I believe. And it 5 hours is way too long for them to replenish. -You basically need to pay to read the actual BU stories, which was really the only reason I wanted the game. I definitely read other stories to pass the time and they were great but I mainly wanted the storyline. It honestly seems like everything comes down to money with this game. I don’t like feeling like I’m being cornered into spending cash to really enjoy the game..Version: 1.0.2
✓ CrashingThe game is alright but I’m more interested in it to make my own stories since you have to pay for the main ones. Also, when it try to view accessories from the shop on the members, the app just crashes completely and I have to start the whole thing up again!.Version: 1.0.0
✓ UhSo uh i tried to sign in yesterday with email and for the verification link, it said unauthorized access.. so i tried coming back a bit later to sign in a different way, but then there was a system error. so i came back the next day and the system error screen is still there?.Version: 1.0.0
✓ I’m disappointed.Honestly as a huge fan of BTS I was extremely excited for this game. But when we got through to the main storyline we had to purchase each section of the main story and not even all of it was out. The whole game is a massive cash grab and to even get good endings for stories you have to pay for gems. I’ve had the game all night and have played a couple stories. I already had to pay 40$+ to get good things in the game. I’m really disappointed with this game and wish it would be more fare to the players. There isn’t even a way to earn gems apart from daily check in events or the spinning wheel that gives you 1-3....Version: 1.0.0
✓ Good but expensiveI’ve played the game for about three months and it’s been a good quality game, but I find that the jewels are overpriced and very inaccessible. It’s taken me three months to get a very small collection of things for my stories, and I still have really big gaps in my collection. I think what would be a really great addition to the game is instead of getting coins from creator points (generated from BOTH PAID jewels and FREE jewels), you could get jewels? This way there’s almost like an economy of jewels being passed from readers to author, and rising authors would be able to expand much better. Jewels improve an author’s ability to write their story, and the readers pay the author with jewels, so it makes sense and would help authors and improve reader’s reason to use jewels..Version: 1.3.0
✓ A lot of money! DisappointedThe game is basically just wattpad but you have to pay! I’ve just started the game and I can’t even play the main story because they want you to pay £30 or 200 gems which are expensive after reading namjoons story. I thought at first it was a pay to play now or wait a few hours type of thing but no! The main story isn’t that long either! The character models are beautiful, but 1 outfit cost 365 gems!! And with no real way getting gems in game, it just feels like a smack in the face to any army who have been waiting years to play this game!! Really disappointed!.Version: 1.0.0
✓ System errorNot much feedback because I’ve recently just started using it and now I’m blocked. Please fix the system error that blocks users from entering the game. After researching how to fix the issue, a couple of articles suggested that a possible fix would be to clear the app cache. However, on version 14.0, the app doesn’t have that option. I would have to delete the app and re-install for it to work again. This suggests to me that it’s a recurring issue and honestly, I think it would be too cumbersome to the user if it’s not fixed on the app dev side. I hope this gets addressed in a future update..Version: 1.0.0
✓ AnonymousKeeps coming up with [Game servers preparing to open] message every time I try to log in 😔😭.Version: 1.0.0
✓ Over Abusing The AppMy experience on BTS Universe has been great so far but I have come across MANY stories that involve shipping the members together, over sexual content, raping, abusing, self harm, etc. I personally think this stuff should not be allowed and should be banned from this app. People should not be able to promote these types of things because it is really just disgusting. Some of the authors I follow are now not updating their stories until something is done about these exact problems. Some are even wanting to “BOYCOTT NETMARBLE”. Please do something about this immediately so we can get through this and many more problems do not have to occur, thank you..Version: 1.3.0
✓ Needs improvementWell the graphics is superb , probably the best I’ve seen on mobile ..I’m not a BTS fan so i didn’t download this app just to see them. I expected a well crafted stories, judging by the trailer.. I thought It’d be like life is strange or something but instead it’s just like every story app on the AppStore and my huge problem with this game is that it’s filled with community stories , some of them can be good at times but they always become disappointment..cause there’re a lot of normal people that have no experience with writing stories..what I really wanted was more official stories but there’s only one with different perspectives..I didn’t download this app to write my own or read fanfic stories. I’m really disappointed.Version: 1.0.0
✓ Please change ticket wait timeLove the game but please change ticket waiting time it’s so unfair to have to wait 6 hours for every ticket it should be at most 3 but even that is excessive.Version: 1.0.0
✓ BTS World is betterThis game has potential, but paying for gems? No thanks. For premium choices (the only way to choose a good option in a story) you have to pay around 30 gems. For the first week of playing, you get 30 gems every day.. but I don’t get any gems now, yet the announcement still appears. You can spin a wheel for watching an ad and get at most 6 gems a day, but if your unlucky, it can take up to ten days just to be able to pay for ONE premium choice. Yikes. Don’t waste your money. It’s around 100 dollars a YEAR for a membership. I could buy like three albums with that money. Keep trying game, I’m not wasting my cash. For BTS world, it’s way easier to get gems without paying. So I recommend playing that other than this if your an Army and want to play some games..Version: 1.0.2
✓ Its ok i guess..........Ok lets start here soooooooo............ BTS is nothing compare to the story so I wanted to be more realistic like what happens in the real life. And in my opinion this kinda makes Amy sad to think like RM being inside of his apartment it’s all messy people in hospital. But it is actually a pretty Cool game but I don’t know if I recommend it for armies who have been liking BTS for a year like me because they’ll understand that this isn’t the story line I want to hear..Version: 1.5.0
✓ What’s with the tapping?Maybe I’m used to the graphics of other games where I don’t have to tap just to figure out the next scene or what the character’s are saying. At first, I was patient, taking my time processing the stories then I found myself getting restless because all the character do is talk and all I do is tap. What’s worst? I ended up not reading and tapped the screen so I could move on to the next chapter hoping it’ll get better. Nope, I tapped the night away. The app didn’t get any better for me, sadly. I’m happy to give my money towards BTS World, though. This is not a game for people who are hyperactive but for those who have patience..Version: 1.0.2
✓ Trop dur à utiliserJ'comprends rien aux mécaniques c trop compliqué.Version: 1.5.0
✓ No soundNo game sound for me at all even though my sound is turned all the way up on my phone and in game settings, I’d there a way to fix this it kinda ruins the experience, thank you if you can..Version: 1.0.0
✓ Just one major problemI miss the days when people actually listened to the rules and DIDN'T write shippy fanfiction between members. It's literally in the rules somewhere: no romantic stuff between members. Some time ago, that seems to have fallen by the wayside, because now there are at least two Taekook stories on the top stories per week, and Netmarble hasn't done anything about this. I did genuinely enjoy this app before it apparently became a breeding ground for even more shippy RPFs. These days, I'm just waiting and hoping for Netmarble to actually do something to enforce the original rules. I know that if I were one of the members and even saw the *home page* of this app with the most popular stories, I'd be extremely uncomfortable..Version: 1.4.0
✓ DisappointedNone of them look like real BTS members as a new fan I wasn’t happy with how they look Jimin is made taller and in real life he’s the shortest member. And doesn’t have broad shoulders..Version: 1.2.0
✓ Kinda confused but the game is okayI had the game pre-downloaded, but it somehow deleted itself from my phone... I have no idea what happened, but this game is awesome. You get a first/hand experience with the members, and the updates keep making the game better. I wish it was free to get some of the stories, because literally I have to wait weeks to accumulate enough gems to read something since I am broke. Also, the lack of diversity is depressing. Literally, you’re supposed to feel like you are in the game, but how am I supposed to do that when I need to pay $8.99 for my skin color... Fairer skin types are cheaper which is suspicious considering the time we are in today, and for that this game automatically gets a 2-star from me..Version: 1.1.0
✓ PaywallI want to love this game but I can’t ignore the huge paywall that’s staring right into my eyes. After getting everything set up you can play Namjoon’s story. I did as such and decided I’d like to play Yoongi’s next. I clicked on it only to be greeted with a popup saying I’d have to pay a couple hundred gems to access it. How much money is that? Oh like $9. I’m not willing to spend money on a mobile game like this. I don’t even have that type of money to spend freely. As much as the graphics are lovely, what’s the worth of a game where I can’t play the main storyline because I can’t afford to pay like $9 per person for 6 people. If you’re going to make an hyyh game, at least make the hyyh storyline playable. And no mobile game is worth paying that much on. Save your money..Version: 1.0.0
🙂 BTS Universe Story Positive Reviews
BTS Universe Story works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact BTS Universe Story.
⛔ BTS Universe Story Problems
