Flip.shop Negative Reviews

Flip.shop App Complaints & User Negative Comments 2024

Flip.shop app received 21 complaints, negative comments and reviews by users. Have you ever had a bad experience using Flip.shop? Can you share your negative thoughts about flip.shop?

Flip.shop for Negative User Reviews

✓ Feeling a bit let downI originally had my doubts, and thought this app was some sort of loose pyramid scheme. I decided to give it a whirl and spend a long time accumulating enough credit to justify a box. I was super excited to get basically a whole new wardrobe addition with the credits and pick a piece or to to buy with additional money. Right before I had decided to order I read a policy change that the money I earned now only applied to 30% of the purchase which is saddening. I try and thrift and get second hand clothing to limit my contribution to fast fashion and fabric-caused pollution so buying new clothes is something I do on a rare occasion and as a bit of a treat as I am unfortunately a young broke college student type. Doubtful i will be able to afford more than 1 or 2 pieces and I really loved the concept of this app. The policy change with no option for those of us saving for so long to raincheck the original policy is truly feeling like a breach of trust from my new source of new clothes shopping. Also there is a new update and there are now only videos. This takes alot of data and can have lag and loud sound. There should be more options and a mode to only view either pictures, videos, or a mix of the two. X0X0, Heartbroken and beat down. Would love to order a box soon..LizardChiefVersion: 3.0.1

✓ Definitely a scamI downloaded this app after seeing it as an ad on one of my social media accounts. I ordered my first box and only liked on item so I returned the entire box basically. Didn’t necessarily check my bank account on the charge bc it was only $20 and I knew I had credits totaling more than that on the app. I ordered my second box, referred friends, voted everyday. I was able to up to $300+ showing in my credits. I got my second box and had a few pieces I liked so I kept all but two items and sent the box back. In my mind, I had $300+ credits therefore I had the total covered. Wrong, half of my credits were taken and my bank account was charged over $180. Now that I’m reading through the reviews apparently no matter how many credits you have only 30% of your orders total can use the credits. I’m highly disappointed and disgusted. This was never explained. It’s also Christmas time and part of this money take. was of course being used towards Christmas presents for my children. Had I know my bank account was going to be charged I would have sent everything back. DO NOT DOWNLOAD DO NOT USE DO NOT WASTE YOUR TIME..AmbbellaVersion: 3.1.6

✓ Complete SCAMStay clear of this app, I accumulated over $200 over the past month. I was kicked out of my account several times, each time would return my credit back to $0. This is a huge waste of time and quite frankly stealing your money and time. Also, if you are looking to download this you should know.. you USED to get clothes for “free”, because you could pay it off with the credits you accumulated. Now you can only get a 30% of your order covered by credits, which isn’t very much because the clothing is on a high end range of $100-$200 PER PIECE.. Overall, you work for hours gaining cents to get a 30% coupon. Complete waste of time and your money, just turn to online shopping and reliable stores unlike this one. Download HONEY to get discounts & coupons to buy clothing from a RELIABLE RETAILER. I hope Flip Fit learns that everything isn’t about making pure profit. They are making money off of usage of the app, promotion of clothing, and from their customers... Simply just another scheme, run away please..HnuxvjinVersion: 2.2.2

✓ I hate this app!!!The idea of this app is great but they are not very clear. You vote on clothes, accessories, skincare products or more and you get credits for your votes. You can then get products sent to you once you have enough credits. I ordered $500 worth of stuff and returned half. Half of the things I ordered I couldn’t even return because I already opened them which is ridiculous. Then whatever you keep you get 30% off. What is the point of me having $750 worth of credits if I can’t use it as real money? Now I owe them $200 and I don’t have that money laying around. I tried to chat with someone but they were not understanding and made me absolutely furious! I even said I could pay but I just can’t pay right this second. If I had known you’d have to use real money out of pocket and not the money you earned by voting then I would have never downloaded this app. If you are fine with paying then this app is for you. But they DO NOT MAKE IT CLEAR! They kept fighting with me too and sending screenshots and I felt like I was back in high school. I AM FURIOUS! I also looked online and several people have had this problem!.Kellyd777777Version: 3.2.5

✓ Terrible customer support - never rcvd orderAs cool as the app is and as cool as the concept is, the customer support is horrible. I ordered on November 26 and received a notification that my order shipped on November 28. I reached out via chat on Dec. 1 that my tracking stated my order hadn’t shipped. I received a response on Dec. 4, and was asked for my order number and then received an automated message that they had higher than normal inquiries and to check their FAQ (which didn’t help). I followed up on December 6 and was sent the tracking link which still showed the order as not shipped. I responded that it was not helpful and received no response. I followed up again on December 7th with no response. I tried calling and got sent right to voicemail and the mailbox was full. I went to the website which had an error message and could not be accessed. It has been a very poor and frustrating experience.Jenna Bee 💁Version: 5.0.8

✓ Great idea but interface is hardI’ve used this app for over 2 years and LOVED it from the beginning, especially when it was just beauty. Once the app started expanding into other areas the “shop” section has become almost unusable. Under Shop- When you are in the beauty section - it shows EVERYTHING all combined - it no longer shows you different product types featured so it’s easy to look for different categories like bronzer, concealer etc. in the sort feature it doesn’t have the product categories either so it is nearly impossible to scroll and find the types of products you’re looking for without scrolling thousands of items. It also used to show you the brands in an easy to view format but now the only way to view brands available is through the filter / sort feature. I really loved this app but the expansion has just thrown all of the products together and it’s so hard to actually find what you’re looking for!!.Rl-01010Version: 5.0.7

✓ Used to love this appI used to love this app, when they allowed you to use unlimited credits, and only charged $20 per box. They recently changed the terms and now only allow you to use 30% of your credits. Most of the items posted are very expensive as it is. Not a fan anymore and I know all of my friends stopped using it as well. I’ve wasted so much time and energy voting on things and adding them to my closet. I’ve accumulated over $300 and probably won’t be able to use them. They should grandfather in the people that have been using the app with their previous terms. There is no point to this app anymore now that they changed the terms. And I’ve been reading all the responses they have to other reviews who are just as angered as I am about this new change. They ask you to email them so that they can explain. I don’t care for an explanation as to why you changed the policy. Make it right by all. There are obviously numerous people angered by the same issue..Briy7Version: 2.2.8

✓ Super disappointedI was super excited to try this app, it’s hard to find clothes I like that fit since I had a baby 5 months ago, so when I ordered a box to see how it would work out for me, not only did they charge me 50 cents(not too big a deal) but it’s been a week and it’s still waiting for “my personal stylist to put together my box” A WEEK. I’ll be waiting to see how long it takes to change, but so far it’s been a week and I’m super disappointed, I have everything filled out and completed, so why is it taking so long? I have a looot of clothes in my want/requested closet so it shouldn’t be so hard to put together the clothes with the sizes I put in, yet here we are a week later, I hope it’s fixed soon cause I was super excited and would’ve been more than willing to order again and buy if the clothes worked for me, unfortunately that’s not the case since I haven’t even gotten an update for anything :/.Jacetroye.coVersion: 2.2.0

✓ Waste of timeI saw this app advertised on tik tok and was very excited about the idea of potential getting items for “free” by building up credit and voting. Everything about the app seemed great. I gathered over $100 in credit and went to get a box and it wasn’t until I went to place an order that I was informed of the change from using all of the credit to using it up to 30 percent off an item. I was extremely disappointed with the customer service because just days prior I chatted with someone on their team who informed me that you could put all of your credit towards an item. I was never notified of this change and definitely feel like I have been cheated out of my time. I was planning on becoming a avid user of this app and probably purchasing things in my box that went out of the credit that I saved up, but as of now that won’t be happening. I also chatted about my unhappiness with the situation to customer service and they did not seem to care in the least bit. Awful business practice. Don’t waste your time..CaitgelgotVersion: 2.2.0

✓ Disappointed, but not surprisedLet me just say, when I first downloaded this app it was fantastic. I recommended it to all of my friends and we’ve been hooked for about 6 months. Since then, I’ve been voting nearly everyday to build up my credit and I have almost $400. Since this was enough for all the clothes in my “closet” I went to order a box. I assumed it went through until a few days later when I got a message from my stylist. She told me that I didn’t have enough clothes in my closet. Apparently, you have to have at least 15 pieces of clothing picked out and they choose from those. That was fine by me. I added more clothes and asked her if I was fine. She said yes, but then told me they only had 2 of those 15 in stock. I cancelled my order and told my stylist I would wait until they had more pieces in stock. They still charged me $0.20 for making an order. Today I went to make that order again in hopes that they would have more available. However, when I went to confirm my order, they had changed the charges. Now in-store credit can only be used for 30% of the purchase, and they charge you $20 no matter what. I don’t have $400 to spare, and that means 6 months down the drain. I will say their costumer service was very helpful and the clothes are beautiful and high-end, but I’m beyond frustrated that their “update” screwed me out of my money..SarahgriesVersion: 2.1.4

✓ 0 stars bc this app is a scamWhen I originally downloaded this app the concept was almost too good to be true, you were to vote on clothes and earn credits, which transferred to a cash value, and then you could use that cash value to purchase clothes- you saved up your credits ($10 a day max) and saved clothes you like to your “closet” then when you saved up enough credits you ordered a box curated based on the clothes you put in your closet. It cost .50 cents to get your box, and then you were able to choose which clothes you wanted to keep and apply the credits earned to purchase the clothes and send back the ones you didn’t like/ didn’t fit, so virtually you were getting clothes for free. The clothes are very expensive - averaging about $50-$100 an item- so I saved up $300 in credit (which took me about 3 weeks) when I went to go place my first order (I was so excited bc I had worked so hard) Flip’s policy had changed (no email was ever sent out to users warning them this was coming) the new policy stated it now cost $20 for a curated box and then you could get up to 30% off each item - this is not a deal considering before the clothes were potentially free. Don’t waste your time and don’t download this app..Avarie cVersion: 2.1.4

✓ MehA little about me: fashion is not my strong suit - I’m very casual and an app like this seemed like my dream come true. Being able to see how people wear clothes and then getting feedback on whether or not you should keep an article of clothing was seriously beyond amazing. However, I updated the app and just found the new version extremely disappointing. I’m also the kind of person that does NOT care for makeup/beauty products and all of a sudden with the new update, they are the main things that show up on the feed now. Extremely frustrating when I’m trying to find inspiration for clothes. If I’m lucky I’ll find 2 articles of clothing To every 25-30 beauty products. Their messaging platform is pretty janky but they do respond pretty quickly. Turns out you can’t control what’s on your feed.. so I’m stuck with all the annoying beauty products I have no interest in. I do hope this is something they’re going to fix sooner than later. If you like beauty products then this is your app..Jyp0110Version: 3.2.3

✓ Okay execution, needs work.I was excited to have a beauty “feed” to shop from, but this app has a major downside that may make it unusable for me: it doesn’t allow you to vote on the video itself. The “vote” that you give only counts toward the PRODUCT, meaning “do you like the product in this video,” rather than “do you like this video?” Swiping through my feed, I’ve already gotten several videos that I’m not interested in (for instance, I’m not interested in reviews from darker skinned insta models, I need to see shade matches and performance on my skin tone and/or texture, and I prefer review type videos to the “snap and look how glamorous I am” type videos), and a few videos straight up not even using the product as intended. But there’s no way to tell the app that you’re not interested in a certain type of video, so that it can tailor your feed. From what I can tell, once you downvote a product it won’t show it to you again for a bit (so there’s not a way to tell the app “I’m interested in this product, but would like to see shades/reviewers other than the one you showed me”). If they could find a way to do this, allowing the feed to become more personalized, this app would be pretty good!.WhisperedariaVersion: 4.1.6

✓ Not worth itThis app requires you to sit and watch videos for rewards sounds great I earned almost 40$ in rewards but when you try to use it’s only about $5 that is allowed or 30% so you cannot use all of your rewards at once, second for you to earn any money you have to spend several $$$ and lots of time creating videos to even possibly get 1 review, it’s not as easy as they make it seem to you, they want you to purchase all their product and spend time doing reviews and you may not even get views or comments or anything so essentially your just wasting your own money and making nothing back, try it at your own risk, but I don’t have money to be wasting specially when they make their ads seem like it’s super easy and affordable way to make money #scam just like every other app like this. All the reviews that say this is soo great must be the people who have several followers therefore life is great for them but if you are just now starting good luck they do nothing to help you..MD@!5572Version: 4.3.6

✓ Wish I could put 0 starsI recently saw this app on Tik Tok and thought it would be a great idea. Unfortunately, there is a lot they didn’t mention. My family doesn’t have much money and I thought that this would be amazing. Maybe I could get these nice looking clothes for free! Well that was not the case. I spent just about a whole month gaining money on this app and reached 100 dollars. I was excited because I had enough to get the two items I had in my cart. When I went to order the box it said that I could only use that money for 30 percent of the price of my order and there was a 20 dollar fee no matter what. Disgraceful! This is just another example of how nothing is free these days. I wasted my time and am extremely disappointed. I also put my debit card in and it will not let me remove it which is horrifying considering I don’t trust them at all now. Thank you Flip Fit for tricking me into thinking maybe I could have something nice for once. Maybe show people what they are truly getting into first..JoplitsmVersion: 2.2.2

✓ SCAM!!!!This is the biggest waste of time. saw it on tik tok and seemed like a good idea. DID NOT ADVERTISE ANYWHERE THAT WHEN YOU PURCHASE ITEMS ONLY 30% OF THE MONEY YOU EARN CAN BE USED TO PURCHASE. I AM APPALLED. spent so much time and energy finding things i like. then when i finally decided i would get one item and use all the credits i had saved up to get 30% off that item I FIND OUT YOU HAVE TO HAVE 15 items IN YOUR CART. i’ve also seen so many stories about people being charged for the items because the return policy is so short of a time. this is such a waste of time please do not even bother downloading this app!!! WASTE OF TIME. WOULDNT EVEN LET ME DELETE MY CREDIT CARD INFO SO WISH ME LUCK WHEN I HAVE TO CALL THIS HORRIBLE COMPANY TO GET THEM TO DELETE IT. I hope everyone can see this and reconsider and not waste any of your time!!! PLEASE READ THIS AND SHARE IT WITH FRIENDS THINKING OF PURCHASING ON THIS APP. COMPLETELY AWFUL!!!!!!!!! edit : The response to this review is even more upsetting!! Thank you for once again doing nothing!! please like reviews that show an unfavorable side of this app and help others to not purchase anything or waste their time!! THIS COMPANY IS PITIFUL!!! NEVER HAS ANYONE TRIED TO COMMUNICATE WITH ME FROM YOUR COMPANY!! YOURE COMPANY IS CURUPT!!! trying to trick people into purchases with an unreasonable time frame of return and scam them out of their hard earned money. DISGUSTING!!.A person who wasted their timsVersion: 2.1.4

✓ A little misleading from advertisements.Pretty disappointed that I can't post videos AT ALL unless I buy the products from the app and whatnot - Just to say it twice, I'm not able to post videos to review the products I've recently bought just because I didn't buy them on the app. I get that's probably a great way of making profit for the app, BUT - I could definitely see WAY wAayy more downloads if that changed. Maybe to make sure it's the real deal (because scammers are everywhere) people could scan the barcode on the products so people or idk something I'm not to sure how that works. Also I put that I was interested in Makeup and Skincare but a lot of popular Makeup brands I like I can not seem to find reviews on. I think the discounts you can receive from watching and interacting is great because it will help me save money, One because the discounts and Two because I can stop wasting money on products that don't work for me. Will definitely circle back to this review in a few months and hopefully be able to give it 5 Stars. Sadly most reviews go unnoticed or they aren't actually able to do anything about what people actually want. I'll see though! Look forward to see where this app goes..Janedoec8Version: 4.3.5

✓ FrustratedI downloaded this app in Mid-March and thought it was the perfect way to spend the quarantine time at home. I could vote and get friends to join the app and get free clothes. From all the reviews I read, I would only have to pay taxes on the clothes. A few days ago, I had earned $440 from voting constantly as well as getting twenty of my friends to sign up. I was ready to order a box. However, flipfit decided to change the price to 30% off instead of the free clothes they had originally promised. This was a waste of my time and energy since I even got my friends in on the app and flipfit didn't deliver what they originally promised. I would suggest that flipfit deliver on the original promise of the app especially since that is why I downloaded it in the first place. Other than this issue, the app is great. It is well designed and easy to use. I like that you can see the clothes you add to your closet as well as how other people are wearing them. The customer support is excellent with the live chat feature. I really enjoy this app overall, I was just taken aback by the sudden change and feel as if I am not getting my money's worth..[!]Cece[!]Version: 2.1.4

✓ Charged for nothing 😟😤In the beginning, I thought this app was an awesome idea, so I wanted to try it out. I entered my credit card number and pin and I ordered a flip box. I wasn’t planing on keeping anything Bec I just wanted to see how it works. My live chat partner was super nice and extended my time Bec I had trouble returning. So once I returned everything and ship she said she got it, so I was like great. Few days later, I wanted to check if they charged me and they did. (Over $700+ )The quality was kinda trash despite the price. I returned everything and I don’t know why they are charging me. I also had $50 dollars in credit but they didn’t even take 50 dollars off. The fact that I cannot remove my credit card information is so sad. Like I didn’t buy anything and the fact that she isn’t responding to me doesn’t help. Would not recommend Bec if u have trouble it’s hard to get a hold of them. Pls fix ur flip system and also stop scamming others specially during this time. :((( quick update I think they remove me from there email or something bec I told them that I didn’t purchase and it’s not nice to scam people during this time. Sigh 😔.J02gVersion: 2.1.0

✓ So far misleading and disappointedTook me a few minutes to learn the app but so far it seems misleading… so reading about what the money you earn is actually for you can roll through and interact review and supposedly earn hundreds of dollars through reviews and interactions and friend invites… So this far this is what I have found… I know I had two friends sign up using my link and nothing in return not even a notification that my link had been used at all. At this point the advertising is filthy misleading lies you don’t earn any money for interactions or reviewing products. I feel like this is a waste of time because I’m not seeing where the advertising was being honest. Al the Misleading advertising created by influencers lying about what this app is and how you receive cash rewards for interactions that you can cash out is a lie and I’m giving this app a negative review due to misleading advertising by social median influencers saying interact make cash look at all the money I’ve made and it’s all a lie… I’ve accumulated over 200$ went to cash out and nope nothing no way to cash out or redeem the money the app shows I have earned so yeah I’m pretty sure it’s a scam and a waste of time and effort for nothing… at best you might get a discount but thus far not what I have seen advertised all over all social media..Pheroshis PherVersion: 5.0.6

✓ FrustratedFirst of all, I love the idea of this app. It’s an amazing concept and I was really happy with some of the items I picked out. HOWEVER... you only have 5 days to schedule the return of the Flipbox. (I’m sure this policy was written somewhere and I overlooked it... ) But sure enough on day 6 I have a $570 charge to my bank account- which I CANNOT afford.... so my suggestions are: 1. to give more time to return. Most stores have a policy of 14-30 days; FIVE days is unheard of and unrealistic. 2 make it wayyyy more clear that the account will be charged in full. I think customers should have to sign something to be charged that amount. Certainly I’m not the only one who feels blindsided?? 3. Make a limit for how much a customer is willing to spend-PERIOD. That way if they don’t return the items, they aren’t struggling financially like I am now. I would have liked to create a budget to ensure that I don’t spend more than I afford. Other than that, it is a great concept. It just needs to look out for the consumer better. I’m trying to get in contact with the support team to see if I can either get a full refund or credit back. I’m very sad :(.Julie morellVersion: 3.0.8

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