WatchPAT ONE Negative Reviews

WatchPAT ONE App Complaints & User Negative Comments 2024

WatchPAT ONE app received 21 complaints, negative comments and reviews by users. Have you ever had a bad experience using WatchPAT ONE? Can you share your negative thoughts about watchpat one?

WatchPAT ONE for Negative User Reviews

✓ Terrible app and deviceSays serial number not registered and help line can’t help at night .... gee when do they think problems would show up except at night when you try to use it Guess we wait until morning and dirt it out to try again.Joed2020Version: 1.5.1

✓ Bad experienceI am an average guy 5’11” and weight 170 lbs BMI 24. The finger probe was so tight on my finger and kept hurting. Customer service is terrible and never returned my calls. I called them 2 times and left voicemails. Not recommended at all! Go to cpap.com and see the difference in customer service !.JoejoekikiVersion: 1.8.2

✓ As other had said yes this is a scam productPaid 360 for the sleep test and it just kicks you out.Slickricksta9Version: 1.8.2

✓ Scam product and customer serviceDO NOT USE THIS PRODUCT. After using the device the first time, the device did not record. Another device was sent a few months later. The records were never sent to my doctor who prescribed this product. I have called customer service at least ten times and have not had a return call or follow up after leaving messages. The customer service seems to be a home-based service with different people answering calls, transferring to voicemails or not answering at all. It’s been almost a year and the test results were not sent to the doctor as requested. Company needs to be reported for fraud and questionable handling of private patient information..Poppy_29Version: 1.8.2

✓ WatchCRAPYour cheap plastic crap doesn’t work. You’re a joke..FgshhshhshhdbdgxhhduudhshehVersion: 1.4

✓ SCAMA malicious app. It lies about the data it collects and the set up is intentionally misleading. I entered the wrong PIN number and now the app doesn’t let me use the device at all. There is no fix for this issue, you literally have to purchase a new device because you entered an incorrect PIN number. Other reviewers have encountered the same issue. Get a refund ASAP if you can..Bxp21Version: 1.7.0

✓ Get a refund nowThis is my second time trying to do a sleep study with this app and their partner device. I am currently trying to get my permit for DOT this is a need thing. And I can not move forward until this is done. I have waisted three weeks now with this. After having issues with my first device and being told they got the data and to wait the time period only to find out they never received the data. Operating this is super easier I don’t think they could make it easier. Which is why it’s so disappointing that it has not worked and waisted my time.Green eyed freckled girlVersion: 1.8.1

✓ Lost data, blank entrySet up the device and app per all instructions. Did not like the access required but did allow. Everything looked good, app have the message “Goodnight” or something similar. I assumed all was well. Woke up in the morning and the app simply stated “Thank you”. Again, thought all was well. Waited 2 weeks no call back from doctor or anyone. Place a call with the sleep center, a week later got the message that the O2 sensor did not record any values. The sleep center simply stated that I made an error. Really? Your app told me everything was ok and good to sleep. Now over a month later you want me to purchase another kit to redo the study. Couple of questions. I paid for a study and got nothing. Either refund my money for something I did not receive Or replace the defective kit with another one. I can not recommend this product until then. E Stokes.E StokedVersion: 1.8.0

✓ Terrible appWon’t allow you to put in your “passcode” - only shows few numbers. Doesn’t allow numbers after 4 to be used. Frozen screen. Terrible app..BossmaniaVersion: 1.5.1

✓ There is no zero !The pin they gave me has a zero in it and the app doesn’t have a selection to choose a zero on it. What a joke !.Ben AblesVersion: 1.5.2

✓ Not privateRead their policy document. Under "Devices" they clearly state the personal data they collect and hold. The header here which states "nothing collected" is at best misleading ..PixelriotVersion: 1.7.0

✓ Data corruption/loss. Less than useless.My doctor told me that the upload failed and the equipment can be reused. So I have to drive two hours to get it again. This seems very wasteful. It seems like this device does not conform to Bluetooth specs as it is easily corrupted. This product is not ready for general availability. I would pull this app from the store until the data corruption issue is resolved..RubTheLampVersion: 1.5.2

✓ Expensive 1-time Product that down workApp is to support the sleep monitor product. Only good for one time use and if there are any issues, you cannot restart. You mush toss it in the trash and buy another. overpriced, cheaply built, bad for the environment and if you get past that it probably still doesn’t worrk..MM9x69Version: 1.8.0

✓ Crap45 minutes after test and my results are still not uploading to doctor. Just sitting at 0%.Mr GirlingVersion: 1.5.2

✓ Privacy Alert - ConcernsI had to complete a sleep study and was told to use this device. This is great I thought, so convenient, until I discovered the app wants access to photos, media and files on my device. Why the heck does it need access to these items to conduct a sleep study? It’s ridiculous to think the company needs this info to conduct an analysis of one’s sleep cycle. It’s a complete invasion of one’s privacy. Considering it’s very similar to Fitbit, minus the heart monitor and ability to send info to doc, and they do not have access to said files, again, why does WatchPAT need this info? And how long do they retain said info?.@MsLatinaVersion: 1.7.1

✓ Useless uncomfortable waste of moneyBiggest waste of $25. The finger monitor hurts to wear all night. No idea if it recorded anything as it doesn’t confirm jack squat. Never sent report to the Dr. The app doesn’t tell you if anything was recorded just prompts you to start your study again. Never got a prompt after I hit end sleep study..Sabian711Version: 1.7.2

✓ Disappointing — constant error messageI keep getting a constant error message that the “probe is not connected,” despite (1) my phone clearly shows I’m connected to the watch and (2) the watch blinks red once I put the battery in and then green once it’s connected. I continue to remove and replace the batter, but nothing changes—I keep getting the same error. No troubleshooting guides, no mentions of this error anywhere… now I’ll have to hope my doctor has an available appoint and pay for another watch to do a test on….Alex fron NYCVersion: 1.9.0

✓ Feels like I’ve been awake all nightI’m sure the device works well for some, but the sensor that goes on the finger feels bulbous and awkward. I don’t struggle to sleep at all, but this feels like it’s kept me up most of the night. Not great for a system designed to track sleep..DeviantrugratVersion: 1.8.1

✓ Bad designVery poor design, finger hurt all night making it hard to sleep did not get good results.Pdh098Version: 1.8.2

✓ Intentionally Arduous to Access Privacy Details & No BatteryIntentionally Arduous to Access Privacy Details & No Battery Seeing other people’s comments about the information that’s collected and not noted in the App Store made me nervous so I read the entire terms and conditions (which simply start with by using this app, you’re agreeing to the following (!!!)) and it doesn’t say anything about collection of information so I thought I should go back and check out the link to the privacy documents, which are seven separate documents that you can download to view one at a time, and after you tap to download and view one of them, it takes you back to the main screen of the app so then you have to go back to the terms and conditions menu, scroll all the way down to find the link to the privacy documents, tap to download view that document back to the main screen back to the terms and conditions, scroll down to the privacy link tap on the next one download and view that document, etc. etc.. There’s a form that you can fill out & submit to find out what information they collect from you, with a checkbox either to find out what information they collect & possibly share about you OR asking them to delete the information they collect about you. You cannot submit one form to do both. On top of this nonsense there was no battery in my sealed kit, which will put 90% of patients in a last minute bind. Luckily I watched the preview in the app which stated “check that the battery is in the box, and if not, go get one” lol not impressed..Sara3beyVersion: 1.8.2

✓ Frustrating pile of crapThis was the most frustrating thing. Didn’t work out or box called tech support and they where no help.TrrashVersion: 1.8.0

WatchPAT ONE works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact WatchPAT ONE.