4.2
4.29873 star

Total 138 Negative Reviews

Sam Smart TV Remote- Things TV App Complaints & User Negative Comments 2024

Sam Smart TV Remote- Things TV app received 138 complaints, negative comments and reviews by users. Have you ever had a bad experience using Sam Smart TV Remote- Things TV? Can you share your negative thoughts about sam smart tv remote- things tv?

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Sam Smart TV Remote- Things TV for Negative User Reviews

Beware!!SCAM! Do not buy this it’s not the correct app for Samsung.Version: 3.6

Have to reconnect each time after phone goes to sleepIt’s very frustrating that each time my phone goes to sleep, I have to reconnect to the TV.Version: 3.4

UnusableCould not even use the app without paying for something, everytime I clicked on anything the same ad came up.Version: 3.2

Don’t botherWhat an absolute waste of £20, don’t bother. Functionality is very limited and it doesn’t connect to the TV despite having the top internet package through Sky.....total rubbish I’m trying to stop the payment going through.Version: 3.4

I want my money backNever in my life have a bought such a crap app , it breaks trading standards rules and I will be pursuing iTunes for my money back. Don’t waste your money on this people, it does nothing apart from play adverts !!! Complete waste of money and I want my money back..Version: 3.6

Useless app.Times put after a few seconds so the free version is useless. Demands you pay £20 to use it. Pointless rubbish. Might as well use the remote control.Version: 3.4

Didn’t even get started ask for £23Hardly got it installed message pops up asking for money, total bull ship. After this review will delete...Version: 3.2

App not working with my tv.I there, how do I get a refund for this app purchase as the app does not work with my Samsung smart tv...it connects to the tv and once in the app no functions work..Version: 3.4

Does not connect most of the timeCrazy price for an app that is often asking me to pair with my TV (over and over). I feel like an absolute idiot having paid that much for that app. It’s obvious that there’s zero investment been made in this app in reliability, UI, or UX..Version: 3.6

ScammyScammy app tries to trick you into paying a $27 fee.Version: 3.4

An okay appIt’s okay if you wish to skip a physical remote, but it’s nothing special in my opinion. Especially for $20. A number of improvements could be made to make it worth the cost. My biggest requests: - change the screencasting feature to mirror the screen, not just videos from your personally recorded videos - a KEYBOARD for typing stuff like passwords or internet searches (you can only use a mousepad type feature or the hunt and click arrows, just like the regular remote).Version: 3.4

Had issues and reached outI should have known something was up when the app said I tap the search for tv a “few” times. I bought this app because it came up when I searched specifically Samsung remote. However I can’t connect to my tv at all even after paying for pro. So I did what any reasonable person would. I emailed them directly through the the faq on there own page... that was ... 5 days ago...I would like a refund for you product that not only doesn’t work it would seem you support team is too busy?.Version: 3.8

Stops working after a few daysThis worked great for a few days while I look for my real Samsung remote that is misplaced. However on day 3 the app refuses to work when I press any buttons the app tries to force me to purchase the monthly "premium plan" for $6 a month. Who the heck pays for a tv remote control every month? That's dumb. I could maybe understand a small one time fee but not a monthly charge as if this is a service and I will never find or replace my physical remote!?!.Version: 7.0

Doesnt workDoesnt work.Version: 5.7

MirroringLast update was 5 months ago. When will mirroring be implemented?.Version: 3.4

Won’t connect if u don’t got a remoteA bit disappointing ngl, we tried to use a smart remote because remote is broken and we are unable to find a replacement for the time being, we tried to use the app and once we tried to connect it but then a pop up came to the screen where we had to click allow, it is kinda hard to click allow with out a remote. So those who are in need of a temp remote, this won’t work for you, just go buy a new one instead of wasting time..Version: 5.8

Latest update has me frustratedNormally this app is brilliant. I paid for premium months ago. But after the latest update I have to completely shut my phone off and restart it every single time I want to use it..Version: 4.2

Super disappointingI am not usually writing reviews, at least not bad nor 1 star type of reviews but after i bought the TV and the app, i was expecting the app, which is extremely expensive... should definitely be free. Still after paying 24£ for an app i am expecting that app to be functional and helpful, which in this case is not. Crushes every single time i use it. I need to search for the tv every time i want to use it. Tried to ask for refund, nobody answered. Been using an Iphone 11 pro max for the app... i don't think that it should be on the app store if is not well optimized for apple devices..Version: 3.4

Free version is terribleDon’t download the free version. These shifty developers make you purchase the premium in order to simply turn your TV off..Version: 4.3

Why upgrade?I payed the extra money to have all of the benefits, but there was no difference, except for minimizing the ads, what is the point of the app page (for customizing) when the apps don’t even appear??.Version: 3.6

Paid $20 for what?!Bought a brand new Samsung 7series a few weeks ago and was directed by the setup to download this app for convenience. Did so and then saw that there was $20 price tag. Not wanting to deal with ads every time I clicked a button in the app, I paid the $20. The app has had extreme difficulty connecting to, or even finding my tv from the start (again... thought it was an issue that the paid version would fix). Now with the latest update, the screen just goes black. Feel like I was scammed. I’ll never download/pay for an app like this again. TO THE DEVS: I paid my $20 for your service and your app is failing to deliver the promoted result. You need better fixes for problems other than “uninstall and reinstall the app” or anything else along those lines. When you update, it’s a pretty good practice to test things before releasing your update. Fix the problem immediately. As I see it, YOU/YOUR COMPANY/YOUR APP has breached the Apple store terms of service by failing to appropriately rectify customer issues as well as falsely advertising your product’s end result (and it’s obvious I’m not the only one). FIX THE D*MN APP I PAID TO HAVE AND MAKE SURE IT REMAINS OPERATIONAL HENCEFORTH!!!.Version: 3.3

Total waste of timeI want my money back!!!! It keeps disconnecting. The mouse pad does not work at all when searching a web browser and can not type. No screen sharing option. All you can do is change channels. What’s the point ?.Version: 3.6

Smart Remote App not convenient to useHello , I downloaded smart remote app to use as remote for my Samsung TV and paid for lifetime today . After using it , I realized that it’s not convenient to use as remote and looking to get refund . After switching off the tv , I am not able to use as remote to on the tv again and it ask me again to allow through Samsung remote to pair the app again . Please help how to get refund 27 CAD . Thanks.Version: 3.4

UselessWon’t work if I don’t want to try the premium version or pay for premium. Deleting that crap application that is forcing people to test premium and then force them to fight to cancel the test to charge them a weekly fee. fraudulous.Version: 7.1

This App Does Not WorkI see in previous reviews that one has to exit out the app and renter it to use the remote but months later it still does not work. I couldn’t even use a button without paying for the app and to pay and have this is unacceptable. Please update this app so I don’t have to exit and reopen the app in order to use the buttons. To pay and have this is not ok. By the way, I wanted to email without having to write a review and the message kept saying it wasn’t sent. Thank you, a concerned customer..Version: 3.4

Feel I got ripped offThe app charged me 27.99, then refused to connect to my tv after 5 minutes. Says I need to approve it with my remote. I LOST MY REMOTE, THAT’S WHY I BOUGHT THE APP!!!.Version: 3.4

Very poorIt basically does not work, no key board, terrible customer service.Version: 3.4

Excellent… but only once connectedI wanted to use for 4 household QLED tvs around the home. Once connected the App is excellent. But when the TV is turned off the App drops the connection and you have to start again. Seems to only show 2 TVs at any one time. It would also be very useful if it was possible to name each TV rather than having to settle for the name arbitrarily assigned..Version: 5.5

Beyond bad!!Worse than useless. Just an app to put ads on your phone with no intention of providing any use.Version: 4.0

PATHETICCan’t even find a device so slow , do not get it.Version: 6.9

Instructions please!So far all I have only been able to mirror onto my TV has been videos and photos, and not any other Apps. I cannot understand how the blue screen works and have been unable to locate any instructions..Version: 3.4

Rip-off App that doesn’t work properly.£20 for something that should be included with the cost of the TV and it doesn’t even work all the time (TV set isn’t found despite me sitting looking at it). Very disappointing. Just use the remote..Version: 3.4

RubbishIt can only find one of my Samsung TVs even though they are both on the same wired network. Even then it does nothing to the tv it finds. Sadly I paid for the no add version, feeling totally ripped off. Pete Very quick response from the developers and after following their suggestions everything is working fine, great app, better than the remote. Hence my rating change from 1 to 4 stars. My only wish is that when text input is needed a keyboard pops up, but otherwise great. Pete.Version: 3.2

Should be way betterKeeps trying to sell me the $34.99 version... only using this app while I wait for a new Samsung remote that works for my 2 week old tv..Version: 3.6

Buyer beware!!Don’t download! You need to reconnect each time you want to do anything. Their “Contact Us” doesn’t work so I’ll never get my $27 back..Version: 3.4

How to share????It says you can share the app but I don’t see how to do this 🤣????.Version: 3.6

Don’t buyBiggest regret... I thought I needed this app to work my smart tv but it never recognizes it and I hate that I cant unsubscribe.Version: 3.4

Don’t install unless you are prepared to pay for the appToo expensive.Version: 6.0

Tricks you to pay moreCan’t stand the way you are given two choices when it loads up and both are hidden upgrade buttons transferring you to apple for a further payment. DELETED APP.Version: 3.2

Doesn’t workHave to reload my app over and over again and now it won’t connect to my tv. Requesting refund for this garbage. Cant even get ahold of customer service. What garbage..Version: 3.4

Worked in a pinch - tip for Samsung smart TVAfter tearing the house apart looking for our Samsung remote, downloaded this app out of desperation. I guess I wasn’t paying close attention because I paid $20 and thought it was free. Anyway...it has some cool features and it might be worth $20 if I didn’t have to keep reconnecting every time I wanted to adjust the volume or something. Tip for Samsung Smart TV- did you know there is a button on the back of your TV that works like a joystick? You can press to turn TV on or use as enter button (which you will need to connect this app) and press the edges to navigate. Press and hold to exit back to home. If I had known this I probably could have just used the button until I could find my remote and save $20..Version: 3.4

Literal garbageI can’t believe I bought this for $50. Have a question for someone in the room and want to turn down the volume ? That’ll be a quick 10 minute start up on the app before you can access any of its buttons. Even if that app had just been opened and in use… that alone was enough for me to go and purchase a handheld remote..Version: 4.0

UselesTerrible app. Doesn’t do what it’s supposed to do what so ever. Very disappointed ! I’ve spent well over 10k on Samsung TV’s in the last few years and I hope this app is directly related to them..Version: 3.4

What is thisJust want key pad , over priced , received nothing worth paying for - awful.Version: 3.4

Shocking, pay to turn your tv offRubbish.Version: 3.2

Not worth it at allRidiculous cost for a remote . Definitely not worth it.Version: 6.0

PointlessThe app works but constantly bombards you with advertisements. Also no real advantage over using the remote control..Version: 3.4

Not Working ProperlyI feel ripped off spending £20 on this app considering how much I paid for my Smart TV it never works properly and every time I get onto the app it doesn’t always find my tv, controls don’t work properly either I will be getting a refund off Apple..Version: 3.4

Waste of $20My stock remote carked out so I downloaded the free version of this app. Eventually it just completely blocked me out behind a paywall so I spent the $20 to unlock unlimited use with no ads thinking I wouldn’t need to spend the money a new remote so why not. Little did I know that switching to any other app on my phone would completely disconnect my TV to this app and not only would I need to reconnect but I have to completely shut this app down and open it again, refresh search a few times until it (hopefully) detects my TV and then reconnect. Don’t waste your money, just get a new remote.Version: 3.4

Don’t waste your money!!I paid the $20 for the premium and it doesn’t work!! It will connect to my tv, but the remote doesn’t work. I can cast videos to the tv, but no functions on the remote work. I bought the app a while ago and sent in this email before, and never heard from anybody. I found my remote and didn’t really think about it till now. My remote has stopped working so I remembered that I purchased this app. I’m going to post this to the reviews as well. Please get back to me..Version: 4.1

Over priced why botherReally don’t understand why anyone would pay good money to use this app. Full of ads if you don’t sign up for a subscription. What a joke..Version: 3.8

PAID for the subscription and an doesn’t even work half the timeI paid for the subscription and a few days later it just wouldn’t connect to my tv. I even uninstalled and reinstalled the app and all it did was say “connecting to (my tv)” but would never finish connecting. other than that it works well only IF you pay for the subscription. if you don’t, it’ll work but you’ll have a bunch of ads..Version: 6.3

TerribleI bought this app only to find out it didn’t even turn the tv on and when you close the app, you have to go back and refresh it before using it. It stopped working today even after I refreshed it. Please don’t buy this app..Version: 3.5

No instructionsWhere are instructions.Version: 3.4

So far, so goodGreat app, would get 5 stars, but 30 dollars for a remote app is a lot, I could get like 3 actual remote controls for the house with that. Will upgrade and purchase lifetime premium too 5 stars if I see a more fair price, in my opinion 15 bucks maybe, and that’s if the app works flawlessly. But so far good app just not really fair for something you don’t even physically have in your hands..Version: 6.7

Mario CThis app sucks , worked one after paying for life time subscription now it will not work.Version: 3.5

Basically a scamNever pay the premium price, the app doesn’t even work correctly. It’s input delay is extreme and the app screen has no function. I will seek a refund.Version: 3.4

Waste of moneyUseless. Finds my TV about 1 time in 10. When it does connect the features are not user friendly. Not sure if this is a Samsung product but they recommend it in their start up pack. My TV is a brand new 2020 model I’ve had to delete and reinstall the app several times all to no avail. I’ll stick to the remote that came with the TV..Version: 3.4

Ambient Mode Button?I downloaded the smart remote app for my Samsung Q90 in order to use the photo background function of the ambient mode on my TV. Once I paired the remote with my TV, there was no ambient mode button to choose from within the app. I was able to download photos to the TV cast tab within the app, but that doesn’t give me the full functionality of displaying multiple pictures when I access the ambient mode on my TV through my actual TV remote..Version: 3.6

Rubbish AppThis doesn’t find my TV even sitting in the same room and pressing “find” multiple times (more than ten)..Version: 3.4

UselessDon’t waist your money. It is not connecting anymore. For the price of the app, I feel I’ve been robed! And when it did connect, there was no advantage other than when we lost the actual remote....Version: 3.6

LololHad this app for a while and finally decided to use with my Samsung Smart TV. Linked up quick and immediately asked me to subscribe to use it, lol. I figured I would try the free version before I have to subscribe and CONSTANTLY pay for it. App works like crap and extremely lagging. I hit the controls maybe (10) times and now can’t use it unless I subscribe. Very simple fix… replace batteries and use the stock one that came with the TV, and free up space on phone by deleting app. Bye Felicia.Version: 7.0

Reconnect poorI found this app difficult to connect, constant attempts were made before it finally connected. When I went back into the app, it had disconnected from my tv and wouldn’t reconnect. I have a Samsung frame. Very frustrating..Version: 2.9

Price 😳Don’t think I’d pay the price PER YEAR Maybe as a one off… but a ripoff..Version: 4.1

Cash grab of an appI bought a Westinghouse tv with Roku on it. I found out there was a remote app. It’s free and does so much! It’s honestly a great app. So I then figured let me check to see if Samsung has an app for my living room Samsung. I found this gave it a download and then found out I can’t use this for free. I have to pay 20 bucks for something that has an interior design to something else that’s free. So why should I pay 20 bucks when my Roku has a free app that does more then this app. I’m very disappointed in this cash grab of an app. 20 bucks is way too high and thank you but I’ll pass.Version: 3.6

Need Real Remote To Work! Not Worth $20!!!You’re better off just buying a new remote! It does work with my Samsung Q7 -BUT- you still have to have a Samsung remote available to “allow” the app to connect in the first place. Which defeats the purpose of me downloading and paying $20 for this app. I only bought it because I lost my remote and figured I’d download this app to replace it. Unfortunately, it was useless until I got a hold of a real Samsung remote from a friend, to allow the app to connect to my tv. Then I found out that the app doesn’t even stay connected to the TV even after the “allow” step. I have to constantly allow connection for the app to work. Which means you need a real remote on hand... to allow a digital remote to control your TV but why would anyone need to download this app if they already had a real remote?! They wouldn’t. And the app itself doesn’t stay connected to the TV despite not needing the “allow” process. I find my self continuously having to close the app and then reopening it and then going through the process of searching and selecting my TV every time I exit that app to do something else on my phone or just close my screen. It’s too much of a hassle to use for $20. Worth more like 0.99 TOPS! A real legitimate Samsung remote costs even less than $20, with no constant fuss of reconnections needed. UGH!.Version: 3.4

Waist of moneyIt’s worth nothing, most of the time it’s not getting connected.. Options are not improved 👎🏼👎🏼👎🏼.Version: 3.2

TvDoesn’t turn on tv, only connects once tv is turned on with hand held remote.Version: 3.4

Not even see my Samsung tvJust bought new Samsung tv and it can’t find it in the same network..Version: 3.6

RubbishI cannot access the app. Every timeI try I constantly get a pop-up which is trying to force me to purchase the premium version even closing the pop upit constantly returns.Version: 3.6

Absolutely uselessDoes not find Samsung Q80 when in any mode other than TV plus and even then it is a bit touch and go. Cost over 34 CAD and yet every time you try it there is a pop up message to buy 'smart remote' for another 27 CAD.This is the most complete waste of money. Should be illegal. Come on Apple, this doesn't come close to reaching the bar..Version: 3.6

GarbageI accidentally paid for the full version of this app. Now it won’t even connect to my tv! Don’t waste your money! NOW it keeps needing to be verified by clicking ALLOW on the regular remote, which defeats the purpose of having an app on your phone to do it. NOW it also keeps trying to get me to go to another “ free” app that is a monthly subscription!!! NOT OK! I want my money back, am going to contact Apple.Version: 3.6

What’s the point?Having connected previously, it now keeps asking for permission, so I have locate TV control. Can’t see the point yet..Version: 3.6

NothingDoesn’t work.Version: 3.4

DreadfulThis app does not work..Version: 4.1

ComplicatedAnd not working as expected app! I would rather use a remote control.Version: 3.4

Very disappointing👎👎👎.Version: 3.4

Doesn’t work!Paid for the app. Worked for a day. Then it stopped connecting. And now it tells me it’s not available in my country?? How do I now get a refund for this ridiculous app?.Version: 3.6

Too expensiveIt’s cheaper to go buy a universal remote at the store or Amazon..Version: 7.0

Very poorRemote won’t work most of the time. I want my money back. Vastly overpriced for complete rubbish!!.Version: 3.6

Wouldn’t recommend premiumAbsolutely disappointed.... I bought the £20 unlimited premium and I’m still being limited for how much I can use the remote app. It states that by buying premium, you can use the remote freely but it’s a load of rubbish. Every time I click on the remote from my phone the same add comes up..Version: 3.4

Useless appYou can not use it without subscription so you can not evaluate it before paying 35 dollars. Do not download it and waste you time..Version: 3.6

Failed to workDoesn’t seem to work for me at all. Even if it’s me that’s doing something wrong, I have decided that I will never again pay in advance for any other app as expensive as this one, without a free trial first. So it has been a worthwhile lesson, if nothing else..Version: 3.6

Works pretty good... for a dayMy kids (presumably) lost the remote for my TV yesterday. We have torn the house apart looking for it, no joy. After several hours of this, I went looking for an app that I could use until it is found or until the quarantine is lifted and I can go buy a decent universal one to replace it. Tried a couple others that did not work with my TV or had limited functionality, then stumbled across this app. It worked GREAT! That is, until 24 hours later, when it would no longer do ANYTHING except try to make me pay $20 to continue using it. Thanks, but no thanks, I'll find another app..Version: 3.4

AwfulWorks for a couple mins then won’t let you control tv without a premium subscription I press one button and a pop up thing that says “Get premium” gets in my way..Version: 7.1

Samsung can do betterThe remote is not free .. after you use the remote for a few minutes it stops working and prompts you to buy and does not work.. I used to have a free remote like this for LG TV and there was no need to buy anything.Version: 3.4

Need to pay to useNeed to pay to use.Version: 5.5

Rubbish and doesn't workUseless and they keep charging weekly subscription.Version: 5.2

Terrible appConstant connection issues. Barely any videos play without losing connection at some point. Now the app doesn’t work at all - just a black screen when I try to load it. Total waste of money I want my money back..Version: 3.3

Too hard and not intuitiveToo hard to drive and far too many ads.Version: 3.6

What a messYou know you have gone down the wrong road with choosing an app when, after the app has demonstrated that it doesn’t work at all, and after discovering that the only things on the “Settings” menu have nothing to do with setting any functionality of the app itself, you use the app’s function to send an email to support and when you touch send to submit your message the app locks up completely, blocking you from reaching any such support. Some things might not be worth a few dollars, but not being worth free is a total fail..Version: 3.4

Can’t even set up WiFiThis app allows you to use the directional pad and access the basic buttons on any normal remote. However, without paying for a membership, you’re only allowed a certain number of clicks before you’re locked out and the “pay for a lifetime membership” screen pops up and the remote won’t work. Couldn’t even use this app to connect my TV to the internet. I understand ads for a free app, but not allowing your customers to use the remote for more than about 10 clicks is ridiculous..Version: 4.1

BadFirst worked ok, then asked me to purchase full version. Payed £20 something for the app which I can’t use. First been saying Verifying receipt for a few hours, now when press the app controller buttons have a message on tv Not Available. Hope my money will be refunded as absolutely useless..Version: 3.6

Impossible to useThe App keeps trying to sell you the pro version instead of functioning..Version: 3.6

SCAM!!!!Do not pay money for this app it does not work it connects for a second and won’t stay connected you get horrible customer service and will not get your money back.Version: 4.3

TerribleWaste of money. Connects one minute then not? Would kindly like a refund please.Version: 3.4

Save your money….Bought this for the lifetime price because I have two Samsung monitors and was immediately disappointed. My new 32” wouldn’t connect through the setup guide broadcast on the screen. Bizarre because it tells you to download the “pay-app.” And yes it’s on the same network. However I have a 65” and the “pay-app” saw it right away. Unfortunately this app crashes on a minute by minute basis. Especially when you start to mirror or cast. Super frustrating. Save your money and stick with Samsung remote (which unfortunately is super small and you’ll need Childrens fingers)..Version: 6.2

TrashWhat the hell it won’t let me turn up my volume. Why the hell should I pay to have access to volume level control?.Version: 5.9

Works great as long as you don’t need itI usually do my research before buying an app, but I had misplaced my physical remote and purchased this so I would always have a remote no matter what. Unfortunately this only works if you don’t need it, and is useless without the physical remote to allow access to the tv. I have used the roku remote app for this purpose and it’s great. This is not- total waste and I feel scammed. Should taken more time to read reviews and not just trusted the description for developer. Lesson learned.Version: 3.6

Rarely used but now it won’t connectI loved the idea of this remote because I’m always losing my physical remote or it’s just not conveniently located. My cell phone is always close by. I used this app about 2 weeks ago without a problem. But for the last two days, it won’t connect to my tv. I try to connect, and I see the message on the TV that I need to approve it. I click approve and it looks like it worked. A few minutes later it says it never connected. I’ve tried about 10 times now and I’m giving up. I had hoped that there was an update for me to this app that I needed to apply, but that doesn’t seem to be the case. 😢.Version: 6.3

BUYER BEWAREWe’ve gotten used to having phone remotes with our Roku so it seems to work fine. But for $20 this doesn’t work half as well as the free Roku remote. if you can’t click into the search bars and type on the keyboard from your phone, what is the point!? Update: after several days of trying to use this app, it’s completely worthless. It won’t connect or stay connected. It doesn’t see the TV most of the time. It needs to be authorized FROM THE PHYSICAL REMOTE which makes having a secondary remote useless. The functionality is poor. And on top of it, the section of your webpage to report problems or questions is broken, which means you know it’s a bad app. Have requested refund..Version: 3.4

Utterly uselessThis app is totally useless. It can’t find my Samsung Smart TV even when I’m standing in front of it. Don’t bother to download it.Version: 3.3

If I could give it -5 stars I would.I have never deleted a app so fast. You can’t press a button more than once without it pulling up a add or it trying to sell you premium. I seriously couldn’t do anything without something being pulled up. I get wanting to make money and advertise but if you want people to actually use your app maybe you shouldn’t try to shove adds down there throat to the point the app isn’t even usable. Worst app I’ve ever used..Version: 5.5

Barely worksI paid $20 for this app and it NEVER connects or runs correctly. If you click off the remote app for even a second, you have to close the app and completely reopen it (hoping it eventually connects with the tv again) just to use it to make a switch or control anything! It takes me on average of 20 tries to even get it to connect or recognize my tv. I follow all of the instructions and it barely connects and stays working. Very disappointed!.Version: 3.4

Doesn't Work - Absolute Rip Off Avoid At All CostsPaid £20 and the app finds the TV but doesn't control anything, no response at all. Impossible to get my money back and no help whatsoever from developers, this is a scam, do not make the same mistake I made..Version: 3.6

GarbageWhy are we paying for this app an it doesn’t work? You can’t even turn the tv on with it cause it needs to be allowed?? Like what does that mean how is something off going to tell you your allowed to use it. We are paying for it it should just work. The biggest scam I’ve ever encountered. Please fix this I love my Samsung tv but if this doesn’t work then what’s the point? All of these people complaining about how garbage your app is an you can’t even fix it? What a joke you are. Roku is deffiantly better an I’m upset I didn’t stick with it, cause this app is a scam an everyone paying real money for something that’s fake..Version: 7.1

Have to pay for itWon’t let me use it for anything unless I pay the £23 annual fee so thanks but we’ll no thanks.Version: 3.6

Doesn’t workDon’t down load.Version: 3.6

Do not use or purchase the extraPaid thousands for my Samsung TV I assumed I could get a remote for free. Nope. Downloaded this one as recommended on Samsung website. The ads so brutal I purchased the unlimited version for over $35. Worked or a day then “referred” me to a secondary app to start the process all over again. I’ll be reporting this app and demand my money back. Samsung should have free remote apps for TV!!!.Version: 3.6

Pop upsThis app won’t allow you to do anything, it has different pop ups every second. You have to go premium to use functions… no free trial.Version: 5.5

DisappointingThis was a $25 mistake. You have to reconnect every time you out your phone to sleep or switch to a different app on your phone, even if the remote app is running in the background. Plus, every time you reconnect you get a pop up asking you to download a different smart tv remote app that also costs $20+. The remote function works alright, but it’s too much of a hassle for what should be a simple application. And the price is just ridiculous..Version: 3.6

Need to reconnect after every useThe whole purpose of getting this was because my bf keeps losing the remotes and to have a back up sometimes. Well you have to ask and accept permission from the tv every single time you turn it on or even if it’s just been a few hours. Needing a remote. I was gonna give it 5 stars because functionality and design is great but with this it’s practically useless. We’re missing one remote rn and If I want to use this one I literally have to pick up the remote and use it so what’s the point in switching to the phone. And the back and forth is so annoying. I would be less harsh with my rating cos the app itself is great but this sure wasn’t worth $40. Could’ve and should’ve bought another remote..Version: 7.1

Scam!Dont get this app. It's a big scam..Version: 3.9

Had to signup and pay before tryingDidn’t work for me Was SO easy to sign up but I still can’t work out how to cancel the subscription.Version: 6.0

Don't even botherThis is literally the worst remote app. I need my tv remote to be able to connect it to the tv. I'm what circumstances would I need a tv remote app if my real remote worked. You get about 6 free button presses, then it tries to charge you. Don't waste your time.Version: 5.5

Don’t download unless willing to pay the $20I recently downloaded this app to use until I could get a replacement remote as mine has been messing up. However the app Is designed for the paying customer and not someone willing to watch ads. The app within 10 minutes of downloading stopped working unless I paid the 20 dollars, when looking on the FAQs for this app the developers notated there is limited use allowed for non paying customers. Question to the devs what makes your app superior, justifying a 20 dollar price, over buying a replacement Samsung branded remote for less than 10 dollars with all the bugs other reviews have brought up?.Version: 6.3

I DO NOT accept these charges ..I will contest and ask for a refund if ANYTHING is charged to my account !.Version: 3.4

Does not work withoutDoes not work without paying Does not work without paying £23.Version: 3.4

Charged when it said ‘free’I downloaded this ‘free’ app only to see I was charged for it! Absolutely disgusting, not even worth the money as you need an actually remote in order to use it, what’s even the point?!.Version: 3.3

ABSOLUTE WASTE! Do not buy!!!Absolute waste of money. App doesn’t even work. It forced me to purchase another app for my remote which didn’t work either. Seriously what a joke. Apple didn’t refund me either. 0 stars!!!!!.Version: 3.6

Remote appThis remote app doesn’t turn the tv on Not very useful if it doesn’t turn on the tv It seems to work ok when then tv is on but I haven’t used it enough to give a complete opinion.Version: 3.4

Mot worth the moneyKeeps losing network when trying to cast. Having to constantly go back and start over. Was told this app would work seamlessly with iPhone to Samsung TV.Version: 3.4

Rubbish and waste of moneyHaving to reconnect every time you open app and having to use manual remote to give access seams absolutely pointless.Version: 3.6

Don’t buyThis is rubbish I want my money back! I should of kept the free version the full version is crap.Version: 3.4

GarbageDownloaded and paid the $30 for lifetime updates so I wouldn’t have to worry about it. Worked once, now it doesn’t see my tv and when I try to get it to search for it, asks me to download another smart tv app and pay another $30.... useless.Version: 3.6

App is no goodDoesn’t connect to my tv at all. Contacted technical support and they tell me “they’re away, leave a message and they’ll get back to me”. At pretty much $40 that is not acceptable..Version: 6.7

Its scamIts totally waste of money, I paid 60 dollars and it doesn’t work. Each time it ask to connect with tv using TV remote which I dont have thats why I bought this application.👎.Version: 3.6

Disappointed and not worth itI had the free version that I used often when the kids lost the remote on the old tv 2016 but version l is slow, confusing, and I keep having to restart for it to work. I only bought it because I thought it was required to use the casting. Big mistake. Hopefully they fix the bugs, etc to make it worth the money. Otherwise just make sure you protect your remote and keep using that.Version: 3.4

Charging for the app??After spending $2600 you would think the app would be included ???.Version: 3.4

DONT BUY SCAM!!!!!I was looking for a remote I can use for my tv and got this one. Had to buy a plan before I could even see it (this should have been my first clue). Got the app but was charged $45 not the $29. Remote doesn’t even work with my tv. Went to help and sign says not available. Went to App Store to get help from Apple and site says problems connecting (tried another app and had no problems getting to report problems. SO DO NOT BUY!!!! Will change if I get money back..Version: 5.5

Great, but what pay 27$?????Yes, Great feature but not worth $27.Version: 3.4

PainfulUseless.Version: 5.8

Don’t Buy!The ads were so horrendous that I could not even see how this app works. I thought it was the one my TV told me to download. So I paid $30 only to then see this is not the correct app for my TV. Tried to contact support and their website is not working. Don’t Buy This!!!.Version: 3.4

No thanksSamsung is having a laugh here. I just paid 500 quid for a telly (that comes with 2 remote controls) and this app wants me to pay a further £20 to get the app to do more than absolutely basic stuff 😂😂😂.Version: 3.4

Not as good as it seemsI am disappointed because when you want to cast your photos you can only choose once and then you must restart the app to be able to choose another photo or video and also you do not have the option of being able to delete the photos that you have already seen and it is too late for me because I already bought the membership. 😞.Version: 4.3

Bullied into purchaseRemote could be better if you could actually use it without being hassled into purchasing the premium. If you are going to offer a remote, offer the basics. Channels, volume, the home button. Basic things that should come with a remote. And everything else can be offered at a premium. After a few clicks it stops working and just directs to the premium pay page. I would’ve absolutely purchased the lifetime remote if I didn’t feel bullied into it. The crazy thing is, the price is reasonable! I just dislike feeling forced into making a purchase. Also, I’m not sure if this is an issue because I hadn’t purchased the premium at that time but I also don’t like having to get permission from the tv to use the remote after I’ve already connected it to my tv. In order to answer the question I need the actual remote! Lol it isn’t helpful if I’ve lost it and that’s why I’m trying to use my phone smh lol..Version: 6.0

Scam - Warning on PurchaseThe App has bugs and not fully developed. Complaining about it got no refund from Apple or the developer..Version: 3.4

TerribleThis thing could at least connect to my tv and it didn’t terrible product!😤😤.Version: 3.2


🙂 Sam Smart TV Remote- Things TV Positive Reviews
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