Zogo: Learn And Earn Negative Reviews

Zogo: Learn and Earn App Complaints & User Negative Comments 2024

Zogo: Learn and Earn app received 24 complaints, negative comments and reviews by users. Have you ever had a bad experience using Zogo: Learn and Earn? Can you share your negative thoughts about zogo: learn and earn?

Zogo: Learn and Earn for Negative User Reviews

✓ You suddenly have to pay to redeemRecently Zogo changed who can redeem for gift cards rather suddenly. They had already made changes that meant each time you redeemed, the next gift card would be larger/take more pineapples to achieve. But with the change, it doesn’t matter how long you worked or how many pineapples you built up. You can’t redeem them at all without paying for “premium.” I had been a long time user of the app but not anymore. For me, all the pineapples I earned are lost but they profited off the data I helped generate while interacting with the app. It’s ironic that an app geared toward teaching people finances is charging users on top of compiling their usage and quiz data..HypsypoleVersion: 1.1.70

✓ Its great but...The app is great and it actually has redeemable gift cards. Other than that I do have a few problems with it. The first is the points, my sister has this app as well and recommended me to it and for some reason she earns around 300 pineapples per module while I earn 90 which is probably a glitch but still. Second thing is they keep logging me out of my account and the only way to log in is by phone number. You also cant use a phone number by app so. They should realize not everyone with a device has a phone number so it gets really annoying to have to get help from a friend or not be able to use the app in a whole. For my sister she has already earned $60 dollars within a week but i can barely make $15 because of the bugs and errors in the app such as freezing and errors. Please the app is great but can you please twitch a few things and also I sent a gmail a week ago and i haven’t gotten a response so please reach back to me..XoXureilaxocVersion: 0.9.0

✓ Didn’t get my Gift CardI got recommended to use this app, and saw that it had worked for my sibling. So I thought why not give it a try. It worked awhile back for my sister. She went to her email, and boom, it was their. That may have been some time ago (I’m not to sure). When I got it and finally reached my goal for the gift card, I bought it, and didn’t end up getting. So I decided to wait 3 days, since some people didn’t get it until then. I waited the 3 days and my gift card has yet to get here. It’s been more than 3 days now and I’ve still yet to receive it. Plus, when I check Zogo, it says I bought it. I even tried to send them email about it and they didn’t respond. I’ll keep waiting I guess, just so In case I do end up getting it..Unknown Reviewer 124Version: 1.1.36

✓ Suggestion please read very helpful!!Hi I love this app and it is very educational and helps me learn. I find myself though losing motivation because the amount you need to earn to get a gift-card gets higher and higher. If you could make it so we could choose a 4K or 8k gift-card still or keep learning to get to the amount we need to I think it would make it easier and make me more motivated if I get rewards like that when I reach points such as right now I have to get to 20k points and have 4K if I could purchase a gift-card right now I think I would and start again it makes me more motivated to so if you could make something like that, that is my suggestion thank you for reading love your app!!.Cutecup87Version: 1.1.3

✓ Made it to $50 gcThis is a good educational financial tool. It takes a lot of time to read, earn points and to earn rewards. I received all the rewards gift cards with no issues. However When I made it to $50 gc after tons of hours spent, tried to redeem and then they told me that I had too many emails and phone numbers associated with the account and could be fraudulent so they declined the reward. If they checked, all my rewards were sent to the same email and number associated with it. IDK if they just don’t wanna pay out the higher gc or what. So u less you just want to learn or get the lower amount gc, I wouldn’t recommend spending/wasting any more time on it. Time to delete..Seagurl808Version: 1.1.42

✓ Great, in the beginning.In the beginning of using, it’s great way to learn financials. It’s a great way motivator to keep learning, however, I’ve hit stumbles along the way without an easy way to contact support. After restarting my phone, my issue is this, the “general questions” section is completely empty. Nothing!! White screen!! Not even drop down boxes have any info, questions, etc. I’m unsure what the app refers to as “the bubble game”. Since the topics are inside a “circular icon”, I’m assuming that’s what’s considered, the bubble game. lol. Seems my connection to “support “ thru Apple store doesn’t seem to show up. “Contact us”, will not allow me to fill in my email. So, hence the 3 star rating. Was at “5 stars”, actually, until this simple “info and contact issues” cropped up. I would love to continue using this, as it’s a great learning tool with good idea on motivation. Hope this can be fixed easily. Thanks..Sjh2kVersion: 4.9

✓ Kicked me out and lost pointsI used to use this app and I got up to about 10k points and suddenly when I tried to log in, it kicked me out. It brought me to the login screen but when I entered in the same phone number I used to make my 1st account, it automatically created a new one where my points and modules were back at the start. I was so annoyed I quit using the app even though I liked it before that. This happened awhile ago, and I just went back to zogo and it made a new third account i’m pretty sure when I logged in with my same phone number just to see the app again. The actual content on the app is fine it just seems it’s purposely kicking people out when they try to redeem points..Miamuo8890Version: 1.1.61

✓ Very informative but hard to actually cash outI’ve had this app for 2 days now and I’ve already earned $5. I try to cash out but it says that I need a sponsor, which is understandable. I actually enjoy learning about the topics provided. The way the creators designed it makes it interesting and fun. The only problem is that I’ve seen multiple people say that they were never able to receive a sponsor, which worries me. One even saying that they’ve had the app for a month and still had no luck. Another saying that this app doesn’t pay out for new members. I will continue adding up my points and waiting. I know covid-19 may have some sort of play as to why it takes awhile to get sponsors. I currently have 25 in my area so I’m hoping I can get one very soon! If you only download the app to learn the topics then this app is great! But if you download this for the rewards then it may be awhile till you actually get any or if the reviews are right then you may never receive any at all, so please take that into account. Otherwise this is an amazing app and I will keep earning until a sponsor finds me. Hopefully the other reviews I’ve seen are false..It's sooooo coolVersion: 4.9

✓ Disappointing first experience…So I am a Fetch Rewards user (best app in the world!) and a buddy of mine has introduced me to Zogo, another app that rewards you free gift cards if you collect a sufficient amount of points. I mean, who doesn’t love free stuff right? So I decided to try this out to see what this ‘alternative’ rewards app has to offer. Unfortunately, my experience was a disappointment. I wanted to earn a $5 Apple Gift Card and needed a ton of pineapples to get it. So I play a ton of the learning games to rack up the amount of points needed to earn my gift card. As soon as I successfully racked up the required amount of points for it, I redeem it and… my reward was denied. Why? Well, it turns out my account was flagged for suspicious activity. I’m sorry what? Suspicious activity? You gotta be kidding… It was ridiculous because I did nothing wrong. All I did was play games to earn points to redeem for a free gift card and all of that just to get denied for suspicious activity? And not to mention that the points I redeemed were subtracted from my total but I’m still empty handed with no reward. What a joke. I wasted my time with this. Please do yourself a favor and stay away from this app. I highly recommend downloading Fetch Rewards instead! It’s a very rewarding app and I promise it’s worthwhile. I’ve been a loyal user there since 2020 and I’ve gotten tons of rewards there!.Johnnyyy0729Version: 1.1.58

✓ IDI really like this app because of the way it’s tying to teach finance to younger people especially if they didn’t get that much education on it in school. I only gave this app 2 stars though because it ask you for your ID (driver’s license, identity card, passport) which is not that safe throwing your information around on an app. And if you can’t earn money then what’s really the point of getting this app. In addition this app says it’s for 12+, teens are not going to have an ID card. I know it’s for safety purposes but someone hacking into your account and taking $5 is not a big deal. Personally I don’t think sharing your personal info on this app for $5 you could find on the street is worth it but for the leading experience then yes!.Shamila BadilaVersion: 1.1.42

✓ Doesn’t give you giftcardsI would answer the questions after reading the modules and once I got to the amount of pineapples need for a gift card, I would purchase one. Unfortunately the only gift card that came was the first one for five dollars. The ones for 10 and 15 dollars I had to personally email the Zogo service and got the gift-cards after weeks of emails. They took awhile to get back and sometime did not answer. When I tried to redeem my 20 dollar gift card again I did not get the gift card in my email so I email Zogo service. I emailed multiple times back forth with days in between before they answered. Finally they stopped responding to my emails. I still have not received an explanation or my gift card from my work..Sam smith the kidVersion: 1.1.22

✓ Waste of timeIt was good at first, i had redeemed two gift cards back in November and everything was fine. my account was verified and i had no issue. but i come back to the app and decide to work up for another gift card, and i finally get enough pineapples to redeem, i redeem the reward and suddenly my account says “verification failed” and i couldn’t figure out how to fix it. i emailed customer support and was given a list of reasons why my account may have been flagged, and it included reasons multiple accounts with the same ID and stuff like that, and NONE of those reasons were applicable to me. this app was such a waste of time after the hours and hours i put into it working up to an expensive gift card. it’s worse because i never did anything wrong to become unverified..KittyTiff0918Version: 1.1.61

✓ This App Is TrashFind the negative reviews ( they were trending) here and heed the warning, as I didn’t. The very same thing happened to me that another user warned of. I got about half way in to earning my gift card and the app quit working. I had to uninstall and reinstall, but it wouldn’t accept my password. So I had to start over, so I chucked it up and started again to earn the pineapples. Finally I get to the reward, and it then asks for very sensitive info?? My full name address Drviers license number AND a picture of it, front and back. I go ahead and submit it. But get this—- it then asks for THREE selfies. I hesitantly attempt to acquiesce. Then the system abruptly starts over asking for my license Id and photo again. I continue in this perpetual loop. I contact customer service. I really had to dig to find an email address. These ppl do not have a registered company name that I could find. Customer service gave me the runaround, but I stayed the course. After canned responses and accusing me of gaming the system with 2 accounts??, their final reply— I need to log out and log back in to the original account , which is where it all started — I could not log in. This company wreaks lack of transparency and misuse of GDPR and personal data. All of these details about ID should also be stated clearly upfront. My final analysis is this app is total garbage..SpellrxVersion: 1.1.57

✓ Too Many Bad Changes & BuggyI love the idea of learning; however it seems Zogo continues to make bad changes with this app. It started with a Daily Challenge early in the day where you would be able to answer questions based on learning beginning at 6:00 p.m. Well, that wasn’t bad but a continuous bug made it impossible to use the app to do it at 6:00 p.m. Next, they changed this challenge to a “Party” at 10:00 p.m. This was good except when you have to work the next morning, Zogo doesn’t take precedence. More recently, the app started the party at 9:00 p.m. - the issue now is that Zogo doesn’t provide any information prior to the challenge questions, it goes right into asking timed questions! And it appears that you cannot earn large incentives of pineapples (or at least I haven’t). So, needless to say, I am growing more and more uncomfortable with this app. And I don’t think I will tell anyone to use it anymore. I’m giving it a few more weeks and if I continue having issues, I’m gone..757CTVersion: 5.4

✓ Asking for a bit too much personal infoI like Zogo- I don’t find anything bad about their modules and quizzes. But recently I’ve gotten enough pineapples for a gift card. When I tried to redeem it though, it asked for verification with either my ID, passport, or driver’s license. As most of you know, this is some pretty sensitive info, which could easily be used maliciously. I don’t think it’s very fun to be forced to put my trust into an app that I don’t yet know the legitimacy of, and I know many other people who feel this way too. Also, I heard that they didn’t always ask for this information… So, in my opinion, this app would be great would it not be for the personal information they ask for..AThousandPaperCranesVersion: 1.1.36

✓ 2 and a halfTo be honest, I love zogo. It helps kids and teens with learning what they need in the future and earn quick gift cards while studying. Recently though, zogo has partnered with stride where you have to submit a usa ID, passport, and drivers license. Which I’m pretty okay with since a lot of bots or people create new accounts to earn even more money and lie. The problem I have is the selfie part, most parents are most likely not to do that for their children, so they will never be able to cash out. The ID part is totally understandable, but the selfie is very unnecessary. Another problem with this app is that gift cards are almost never in stock. Before this app updated or had the verification steps, I was always able to see when and how much gift cards where left, even if one was left I was still able to see. These days I can’t cash out because I wait for Monday midnight ET, the next day I woke up at 7AM-8AM and checked and already it says they will be restocked/refreshed at Monday midnight ET with 0 cards left. I hate this glitch or whatever it is so much. This doesn’t only happen to me, but to other people. I get that zogo is not responsible for the giftcards, but someone else is, I just feel like zogo should maybe communicate with these people as customers and learning children should not go to that much trouble..Meta PGogeta BrVersion: 1.1.43

✓ Zogo what happened to my giftcard?So i’ve been using this app for a couple weeks now, grinding pineapples every day in order to get gift cards. I have gotten a couple gift cards while using this app no problem. But when I’ve finally gained 20k pineapples by doing modules and referring family members they decided to cut me off from redeeming. I tried redeeming the 20 dollar apple gift card option but said it was “under review for suspicious activity.” I never hacked zogo or did anything to manipulate pineapples. When I contacted customer support they only send a automated message and never responded back. I’m also sure they locked my account for some odd reason because of this. It was good while it lasted I guess..BJTHEBOY16Version: 1.1.66

✓ Teaches you a lot, but can be slow and laggy. Also issue with rewardsUpdate - if you’re going to download this app, keep in mind that they only allow you to cash out 3 gift cards. Rack up as many pineapples as you can, cash out for $10-20, don’t bother with $5. Also don’t bother creating a new account, they verify you via driver’s license (then maybe take the 3 gift card cap away? just a thought) This app does teach you a lot about finances. I’ve noticed that it takes up to 30 seconds to load each section. Also, I’m having an issue with rewards, and I really hope they add new modules soon. The old reward system let you cash out at $5, now it’s $10. I’m sitting around 8k pineapples with one module left to complete. I’ll be sitting there for some time if they don’t add more. It’s been like 2 months since leaving the above review. I’m stuck with 800 pineapples left before I can cash out. They’re adding new modules veeeerrryyy slowly, it’s going to be another 6 months before I’ll be able to get a $10 reward. Then Zogo is getting uninstalled. Oh, the app is still very laggy and takes forever to load each section..Electronic_lizVersion: 1.1.74

✓ WhyWhy do I have to send a photo of an identity card, Driver’s license, or passport to redeem a gift card? I redeemed my first gift card with no problem. Why has this been added? Bots? This is 13+. Why do you do that? It’s impossible or not easy for teens 13-16 to have these things. What is this? I am not submitting my personal stuff just to redeem a gift card. You guys teach us about safety and now you’re pulling our safety away. I sent this app to my sibling and 2 cousins. They’ve signed up and have been working their way up to their first gift card and you’re expecting this from them? Two of them are 13, the other is 14. How would they have access to those things? And why would their parents submit that type of stuff to an app? I’m telling them to log off this app, as will I. Things need to change..Flowergirl564Version: 1.1.40

✓ NOT THE SAME ANYMOREWhen i started this app, i was happy and thought it was the perfect app. I loved it, BUT NOW i have the say the opposite because I have been saving up my points to get the gift card and now it says I maxed on getting 3 gift cards and the points I saved up is useless. I REGRET not using it previously. I CANNOT BELIEVE IT. I use Zogo everyday and even have a reminder to make sure i go on to get my daily knowledge and points. Now, it doesn’t seem worth it to go on it daily. Maybe once a couple of months but if i really wanted to learn something then i can just watch a video at this point. I’m just upset with this sudden change and would want to get my gift card for the points. Please change it back to how it was previously!!.Clarmander81Version: 1.1.72

✓ Was fun and a great app.. for only awhile.Okay so i’m going to make this quick and short. so i am a fetch rewards user! (was amazing until things changed.) So i saw this app on tiktok and saw good things about the app, so i tried it last year and it was amazing. I deleted it and decided to re-download it for the holiday season and is trying to get my mom something for this christmas. Long story short i went to go check out the marketplace to see what giftcards i want for my mom and need to save up for, only to see i need a membership in order to not only view but redeem giftcards? you have to be joking right. before this you didn’t need a membership? company’s are really raising there prices and standards..Poopheaduckhead12346Version: 1.1.72

✓ Great for learning!So i would give this game 5 stars, as the topics really interest me and i feel rewarded whenever i get a new gift card! However, zogo’s support really isn’t the best. I made an account, cool, now it’s time for verification. I fill out the verification, and even though i used a license and got it verified it didn't work. I email support because i probably didn’t take a clear enough photo. (which also is really hard for some reason??) A WEEK goes by and i still get no answer. I get zogo has business days and such but i shouldn't have to wait a week (plus more! i still haven't gotten an answer!) to re-do verification. I’ve made a new account but even this one comes with it’s quirks. The gift cards always seem to have none in stock and even when i wait until the next week, theres only like 5 in stock. Not to mention the fact it’s severely behind on updates (poker and more). Anyways, if it wasn’t this hard fir support to reply to my emails, i would rate this five stars..SumpereliumVersion: 1.1.42

✓ DisappointedI was loving this app until it had some problems. I had told my pre teens about it to encourage him to earn some gift cards for somethings things he wanted but now the reward system is really disappointing. You only get +5 points for getting a question right. Now it takes forever to even get close to a $5 gift card. Referral is only a 100 pineapples now which is .10 cents! I know you guys weren’t ready for this app to have such a huge turnaround, but reconsider tweeking the point and referral system again. Developer response: “Hello, we partner with financial institutions to make financial literacy accessible for everyone. As as result, we had to focus on our commitments to local communities, which is why you may have experienced a change in the reward system. We’ve recently increased the number of points per question and referral that you earn (even if you’re not with one of our partnered financial institutions)! We’re continually trying to increase the number of communities that we swerve (so that people everywhere have a better experience)! Ok thank you responding, but on your website it states this was made for kids how and you’re telling me that you’re supposed to be partnered with a certain credit union. You guys don’t state that in the app whatsoever or website. It’s overall confusing. Update: the good thing about Zogo WAS the mini game points now they’ve lowered that too. Are you guys trying to loose users on purpose?.LadyluckdealsVersion: 3.8

✓ No voip numbers / data harvesting privacy policyCan’t sign up because they don’t accept VOIP numbers. I have yet to encounter a learn and earn app that has this restriction. Some of us only have VOIP numbers. It’s not enough that you harvest all the other demographic information you require to sign up? Developer response: You should not categorize all VOIP numbers as “fake numbers.” I use it for anything outside my family and friends I would rather not have companies harvest and sell my data. Your assurances are hollow after viewing your privacy page. It says right there that phone numbers may be collected. It also says information collected can be used for your “business partners,” “ determining your location,” “including to market our services.” When discussing WHO you may disclose information to, your privacy policy includes “affiliates,” and “business partners.” THAT is exactly the reason I don’t give my real number to double speak apps like yours. I already get enough caller spam to last a lifetime, I don’t need another app selling my phone number..SD777xVersion: 1.1.30

Zogo: Learn and Earn works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Zogo: Learn and Earn.