IScan - PDF & Document Scanner App Negative ReviewsSome Company

IScan - PDF & Document Scanner Negative Reviews

4.5
4.52227 star

Total 63 Negative Reviews

IScan - PDF & Document Scanner App Complaints & User Negative Comments 2024

IScan - PDF & Document Scanner app received 63 complaints, negative comments and reviews by users. Have you ever had a bad experience using IScan - PDF & Document Scanner? Can you share your negative thoughts about iscan - pdf & document scanner?

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IScan - PDF & Document Scanner for Negative User Reviews

Trash will not format your scanThis app will let you choose the borders you want and then crop half of the document and only offer it as a pdf as a half document. Absolute trash..Version: 5.0

Cancellation issuesI cancelled my subscription the day I downloaded the app and am trying to confirm it’s canceled to avoid being charged quite a lot of money. I didn’t get a confirmation email and I can’t contact the company as their links go to a 404 Not Found page and an expired domain. This stinks. The app is ... fine? I just don’t need it badly enough to pay what it’s asking for..Version: 4.6.1

ScamI got this up because I needed something really quick to turn a picture into a PDF document firstThey advertised a free Three day trial so I got the free trial and it charged me almost $30 for a free trial then when I tried to export the PDF file the people that I sent the PDF file to told me that there was nothing attached and this was before I canceled my subscription I am currently awaiting the response of the Apple store and I have filed a dispute with my bank if I could rate zero stars I would.Version: 4.8.5

Bait n switchI was looking for an easy cheap scan tool and found this app. It was allegedly free and then I find a charge not once but twice. I contacted Apple and I will have the charges removed.Version: 4.8.5

Steals MoneyIf you want to get money stolen from you without any answers from the support of this app, sure download it. I signed up for a 3 day free trial and this app immediately charged me $90. When i reach out to the support of this app there is no response. I will never recommend this app and highly suggest you look elsewhere..Version: 4.8.5

DO NOT GET THIS APPI downloaded this app a few months ago to scan work for my dissertation and since then it has charged me £5 weekly without me knowing! if i could give zero stars i would, it isnt even very good never mind the ridiculous charge to use. I strongly suggest to stay away from this app.Version: 5.0

I cancelled within 3 days and I still got charged. BEWARE this app is a ripoffI go charged and I emailed this company and advised them I was not interested with one day of signing up and I still got charged. This company is a ripoff. Buyer beware. I want to be refunded immediately..Version: 4.8.3

Scam. Charged before free trial endedI signed up for a 3 day free trial but got charged £15.49 for a monthly subscription on the day I signed up. Also, terrible quality scans. Don’t bother..Version: 4.6.1

Rip off ( and I NEVER write reviews)Quality of photos is awful and when I tried to cancel the app it was difficult to do so, this was charged foe the full year before the trial period ended!! Bad quality, bad customer service!!.Version: 4.8.1

Terrible. Does not crop and edit properly.This app would let me edit and adjust sizing but then it still would download with a weird crop that I didn’t select that cut off half the document page..Version: 5.0

ExpensiveExpensive.Version: 4.5.6

Total waste of timeI just cannot see how to this app out. Whenever I go to try to trial in set I end up in the premium version for £48 a year. I may well happy to pay if it’s any good but I want to try the app first . I could see no obvious way of getting a months free trial or any option to cancel the subscription within first month . I would give zero stars if this was possible..Version: 4.5.6

Doesn’t do the text recognition that I can see.Zero instructions, no text recognition which is what I wanted and way too aggressive marketing..Version: 4.6.5

Re: SubscriptionI wanted a one week subscription but clicked on the one year in error. So I have canceled my subscription for one year. Can I get a refund of of my balance please? Thank you.Version: 4.8.5

AppI got this app for a 3-day FREE trial and asked to cancel it a day later. A day after that I was charged the first weeks’ fee. I have made contact, which was difficult to locate, asked for the cancellation and a complete refund. Very dissatisfied and very unhappy..Version: 4.6.1

DeceptiveI am getting tired of downloading apps that don’t share the cost of using them until you download them. Will now delete regardless of how good it maybe as I feel deceived..Version: 4.6.1

Not easy to cancelNo clear way to cancel subscription. I have been trying to for weeks and it is costing me! NOT OKAY!!!.Version: 5.0

TerribleIt does not work. After scanning 7 files app just shuts off. No not recommend..Version: 5.3

CancelHow does one cancel this subscription???? They took money out for a full year because I can’t find where to cancel ????.Version: 5.0

Complete scanThis app does not give you the capability to unsubscribe. I thought I had and just found out it’s been charging my card for months..Version: 5.5.3

Rip offAvoid this app.Version: 4.7.1

No starsDon’t know what I have paid for.Version: 5.5.8

Misleading..I downloaded this app is free it comes up under free. After u downs and enter your information it asks for credit card. Very misleading. This is something I am looking for but I won’t use it monthly..Version: 4.6.5

AvoidThis is a basic office app that you can get for free else where. They make their trial very short so you forget to cancel and get charged a fee. Not only is the interface horrible but you also have to pay to use it after. Nothing but a money grab move on.Version: 4.8.5

Lies and copied applicationThis app makes you pay to use and still throws ads in your face lot of it is copied from other applications except PDF quality was worse than any other app. I do not recommend..Version: 4.8.5

Worked Until It Didn’tSeemed to be going well until it continually crashed once the pdf was 50 pages in. And it didn’t even put them in the order I had deliberately scanned them to be. Oh well. I’ll be using a different app from now on..Version: 4.8.5

TerribleThis is no where near as good as the ad makes out! Do not waste your money.Version: 4.5.6

This app is not worth paying forI am very disappointed it opens pay options to convert to PDF and the quality is rubbish. I paid for annual subscription and will be requesting a refund..Version: 4.8.5

Cancelled within 3 day free trial, charged anywayI downloaded this app to try it out and signed up for the 3 days free. I used the app, didn’t love the quality of the PDF scan, so then cancelled my subscription and deleted the app. After 3 days I was charged for a full month of usage..Version: 4.8.5

Tried it…I tried to scan 11 receipts from various companies but had no control over the scan. The auto function never settled on the entire receipt. It had all these various shapes and none were rectangular. Tried manual and a similar result. I wanted to move one document into a different folder but no luck there either. I bought a $90 yearly subscription but had to cancel. I’ll keep looking..Version: 5.5.3

Scam! DO NOT USEThis app claims to be “free” but has been charging me several times a month for varying amounts and they give no phone number, email address, or any kind of contact information to resolve the issue. I had to go to my bank and have the charges reversed. This was a huge headache that I definitely didn’t need. I never even gave them my card information or permission to charge me- it just immediately started charging my apple account. Absolutely predatory..Version: 4.6.5

The scan quality Ugh! Do Better & fix it!It is easy to scan documents! 2 stars for scanning. No stars for transfer of scanned documents. When I transfer as a jpeg it is blurry. Then, the recipient requests to send again. This messes up the flow of business and reliability to get things done efficiently! When I try to transfer document as a pdf file, leaves a check mark exported, but it is not exported, or if it is where did my documents export to? I spent so much time transferring scanned documents as pdf to an email and it does not or it is going to a iCloud that I am not able to access. Frustrated & disappointed! Ugh Do better & fix it!.Version: 4.8.5

Not impressed.I signed up for a free trial of this app and instead the app put me down for a yearly subscription which is 119.00. Which I didn’t sign up for. I can’t find a way to contact them at all to fix this situation I do no recommend this company!!!! When you hit app support it takes you to a blank page, absolutely ridiculous. 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻.Version: 5.0

RubbishianCrap. Lost pics several times. Russian.Version: 5.0

Scan AppSome of the words were in Russian on the capture window. Wasn’t sure what the instructions were. If this is an English app please use English.Version: 5.0

CrapUseless.Version: 4.5.6

How to cancel??Downloaded not knowing that I would end up paying over $100 eventually and now I am trying to cancel it. Don’t want to just delete the app because I don’t think that would help. Has anyone tried canceling & know how to do so?.Version: 4.6.1

Tech is okay, but language is in Cyrillic script!I like the program in principle. It makes great scans. But when I need to respond to written choices onscreen, they appear to be in Russian or some other language written in Cyrillic characters, which I can’t read. And there does not appear to be a control to modify the language. I will need to cancel my subscription..Version: 5.3

Terrible serviceI tried the trial, but I could not scan more than one document. Then that document wasn’t able to download. I tried reaching out to them, but it’s impossible to receive support..Version: 4.6.1

Purchased Pro - Wont send as PDFUpdate : sent an email to support and it came back undeliverable - beware I purchased the pro version so I could specifically send legal documents as PDF and it doesn’t allow me to send as a PDF, message keeps popping up need the Pro version, click on ok and message comes up that I already have PRO Version, so fix it or refund my money - do you do any testing at all before putting stuff out to sell.Version: 4.6.5

???I have to say it’s a good app for free functions and I was just about to go pro, but what disappointed me was that when it says saved in my iCloud, there is nothing there! What the hell are you doing? I need to send my assignment!.Version: 1.0.1

Extremely blurry, horrible interfaceTried the 3 day trial of this, I can’t fathom people paying for it let alone using it for free. Each document comes out like it was printed in 1854. Horrible quality despite clear as day document in front of me..Version: 4.8.5

CrapWish they stop sending it.Version: 5.5.9

How do I cancel the subscription?I can’t delete this.Version: 4.8.5

DisappointedWorst.Version: 4.8.5

Requesting refundAfter 1 week I paid the monthly fee, but I did not use the program. I hope Watermelon will refund because I was not going to buy the app..Version: 4.8.5

Unable to unsubscribeDownloaded the app, tried the scan but did not suit my need as I need. Tried to contact support to unsubscribe an no reply. No explanation of where you can unsubscribe. I guess they do it on purpose to keep our money..Version: 4.8.5

AppI’m not even sure if the app works with my iPhone or does what I got the app for. The app immediately asks for money. A free 3 day trial with your card number of course.... at least let people into the app to see if it serves the customers purpose. Limit access on the app and if the customer likes the app they will pay for features. I am not paying weekly for an app I’m unfamiliar with or has not been proven to at least do what I need it to do..Version: 4.8.5

BadDoesn’t worth the amount they charge.Version: 5.0

NOT FREEThis is not a free app!!!.Version: 4.6.1

No translation really worksI tried to translate some Dokumentes from German to English and it doesn’t work. The only good thing is that the camera works fast and the app recognise the Dokuments fast so you can work with it..Version: 4.6.0

Quit soliciting!!!!!!I don’t want this! It pops up several times a day! If I needed it I wouldn’t buy it because it has been such an annoyance! Please quit sending me offers!!!!!!!!.Version: 4.8.5

ScammersMy initial experience was great. The app works well. However, I wanted to export to a document as a PDF and when I went to clicked the button to do so, it said you need the pro version. Underneath, it presented a button that says “try for free”. I clicked the button and it took me to a screen to choose a subscription. Like most free trials, I figured the subscription was for after the trial period. However, I was IMMEDIATELY charged $13. Shady app, don’t download it unless you like being scammed. The developers replies to other people with similar problems claim they can’t give refunds either. Slimy, shady people..Version: 4.6.1

Free version is not worth to haveCannot scan multiple pages into 1 document. I haven’t tried pro version, however there is no description saying pro version supports multi-page scanning either..Version: 4.5.9

Free trial is NOT 3 daysI am furious. I need to talk to someone to get this refund. It’s an okay app for free, but it is subpar for what I was charged for. Today is the 3rd day of my free trial and I got charged on my account already. I can’t even contact the developers of this company - I get an error or a fake website when I try. The people better respond to this so we can work this out. Very, very disappointed and upset..Version: 4.6.1

Cancelled SubscriptionHi there this was very expensive and was unaware that $164.99 was to be deducted out of my account and I am needing those funds deposited back into my account as app didn’t suit my needs so can you please help me as there is no contact number deal with this problem urgently.Version: 4.6.1

IscanHow do I cancel this service so I do not get charged ? Iscan. How do I know I will not be charged after the first free week. I did not agree to continue your service?.Version: 4.4.6

HELP! Where to cancel?!?I’m trying to cancel my subscription before my 3 day trial ends and there’s no way I can do it. When I click on App support it just pulls up an error page..Version: 4.8.5

It steals your money.Even after denying app purchases, I check my bank account a few weeks later to find this app has taken 33$ away from me..Version: 5.0

Pointless have to pay for pdfYou can export as a picture, have to pay for a pdf. POINTLESS in the free version. I could have just taken a picture with my phone..Version: 4.6.1

It’s not freeJust as good as any other, but expensive one time charge in understand but monthly not worth it because there are apps they offer same services free.Version: 4.4.9

Paid my $53 membership end never worked.I contacted them to get a refund and nothing. I was unable to upload what I needed during my home closing. True inconvenience and still no answer to my email and request for fill refund..Version: 4.8.2

DisappointingI used this app at the recommendation of a professional and it has been terrible. Glitchy. Overcharges. Now with a ongoing subscription- has to pay again to attempt a full document export..Version: 4.6.5


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