OnX Offroad: Trail Maps & GPS App Negative ReviewsOnXmaps, Inc.

OnX Offroad: Trail Maps & GPS Negative Reviews

4.43161 star

Total 17 Negative Reviews

OnX Offroad: Trail Maps & GPS App Complaints & User Negative Comments 2023

OnX Offroad: Trail Maps & GPS app received 17 complaints, negative comments and reviews by users. Have you ever had a bad experience using OnX Offroad: Trail Maps & GPS? Can you share your negative thoughts about onx offroad: trail maps & gps?

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OnX Offroad: Trail Maps & GPS for Negative User Reviews

No navigation…1. I was frustrated to find out that there is no navigational aspect to this app. The reason I paid for a premium off-road app is to avoid buying an inconvenient GPS device. It seems like an obvious feature that is missing. It should be more intuitive to find a trail and then start directions, navigate from to and from your own waypoints. 2. The other major feature missing is the ability to favorite or pin trails. I can’t remember all the trails I find when I’m in the discover tab. You should be able to create lists and favorites so you can plan trips better. Overall, the app is decent but missing some glaring features. I’d love to be able to make this a go to app when I’m doing a Backcountry Discovery Route, but it’s just not there yet..Version: 22.9.0

Not much in the way of interface / options / legend / keyFirst, it doesn’t rotate from portrait to landscape. I use a mounted iPad in landscape to navigate Offroad. I can’t really distinguish what trails are what compared to any other path. It doesn’t seem much better than any other map app as there ( near me at least for a hundred miles or so that I scrolled ) there are no more or less info here than any other map software. I ( maybe it’s me ) don’t see any difference between a driveway, small road and a “trail”. If I zoom in, I see the same as any other map. What designates this as “motor use” legal trail vice a walking path ( like the Appalachian trail ) which by this app looks like I can drive on it. The satellite view is clear, but again. I don’t see a noticeable difference over cheaper solutions..Version: 5.9.0

Seems good needs improvementsThe App seems to function well in vertical mode on a device in horizontal mode it’s like all GPS apps, you lose 90% of the functionality. Most people that use these off-road for side by siding especially people with a Can-Am Maverick x3 with a factory tablet hold. We know that the tablet is meant to be in the horizontal position. With this app like many, you can not touch a waypoint you have already set and get the info or drop down. You lose the function bar at the bottom in horizontal view that you see in the Vertical view. I think If you change or rotate the device I think the app should stay the same. Kind of disappointed because I paid the money to use this in our SXS and the functionality is gone how we intended to use it. The device we have iPad 10.5 will not fit in the tablet holder in the vertical position. Please if you can change this and I would be willing to re-rate my review. Also are you planning on a snowmobile version of this? Thanks..Version: 20.18.0

Want to use it but..Seems like a cool app and has a bunch of features I would use but since it basically doesn’t have any trail data where I am in the Northeast I can’t use it for anything really. Not to mention some of the trail info is not completely accurate. That’s not to say it’s incorrect but it just doesn’t include everything about a trail(like ATV’s being allowed). I have made suggestions/corrections for the trail info near me to see how fast the turnaround is. That was months ago and save for a few confirmation emails I haven’t seen any changes on those trails. In summary, I want to upgrade to onX off-road pro but I can’t justify the expense with little useable features. Suggestion to creators: if you guys are having trouble collecting trail data why can’t you incentivize it’s collection? Dish out some perks? Heck, I wouldn’t even need the incentive. If given an easy way to add trail info I would do so for every trail I can get info on. I won’t delete this app yet, but if it remains unusable, phone storage will take precedence!.Version: 21.7.0

ImpossibleMany people online say this is a great program. However, there is nowhere in the world you can find any detailed step-by-step instructions on how to use it. For instance some “article” on their web site says you can tap a discover button at bottom left. On my iPad there is NO discover button!! So I’m lost before I start. Before I updated the software, I had a discover button. When I used it and found a featured route I wanted to try, there was no easy way to figure out how to download it so it could be used offline. Now I can’t even “Discover” nearby trails!! Do not get this app unless you have a friend who can take several hours to show you exactly how the SOB is supposed to work. Their “customer service” does not exist. Probably because they don’t know how to use it either..Version: 22.29.0

Not sure of valueDownloaded this app to help find trails and dispersed campsites. Didn’t really help with that. Started looking at some trails I’m familiar with and it was lacking. It’s difficult to interpret the what all the dotted lines mean without going to search “Help” for the legend - not sure if I’ll have access to it when I’m off the grid. I was considering paying for the subscription, but based on the free version, the paid version better have a ton more content. Unfortunately I don’t know how much more content the paid version has and not sure I’m willing to pay to find out. App developers really should offer the premium version for 6-12mons for free while they continue to build on a potentially great app. If I knew exactly the quality of the content I was getting, I would have no problem paying for the subscription..Version: 20.18.0

Discouraged with purchaseI paid the $30 for this app and it’s not great but just ok. Very frustrated that the first thing you see when you pay the $30 is that you should have paid the $99 if you actually want to use the app lol. I wouldn’t recommend this app unless you plan on paying the $99 and even then I’m not so sure it’s worth it. Especially since you have to pay $99 every year! Way too much money if you ask me. I will not be continuing my subscription next year. I live in Utah which is home to ATV and UTV trails and the first time I used the app I ended up in a dead end River bottom. I’m sure it’s not the apps fault but I wish it were user friendly and a way to see where you are on a map without cell service. This is useless when in the mountains. Maybe I should have paid the $30 and an additional $99 to have this feature??.Version: 22.9.0

Closed Trails not closed on appI use OnX off-road exclusively when riding in Western Arkansas as well as for hunting. This deer season, I travel down a road/trail that is on OnX maps, as I had for years. This road is now closed; with NO closure sign, gate or earthen mound. I parked and proceeded to hunt. I received a $230 fine for having my SXS on this trail. I showed the officer the map, he said it’s the wrong map. I showed him the road is not closed on Avenza either, nor on the Forest service map that I carry. The US Forest Service Officer stated that the only up to date map is the MVUMs (motor vehicle usage maps). ONX-off-road and Hunt apps need to ensure their customers are provided with the most up to date and reliable maps. They should ensure that they are using the appropriate MVUM or have a KEY to show which trails have been verified to be open and which have not. Otherwise there’s no real reason to pay for an app that is gonna lead you down a trail to a $230 fine..Version: 20.46.0

Non-intuitive nightmareIt looked like a great app for off the grid adventures at first.I got a special deal for the first year membership and thought why not. But once I got into the app I was thoroughly confused. Poor, confusing user interface. Search for a trail and it will continue to display dozens of other local trails making it extremely difficult to zero in on the one you want. Trying to save trails for off-line use is a nightmare to figure out.I could honestly see this app putting me in harms way or I to use it in a real world setting. Seems to me that it’s just a glorified map for getting you to the trail head in your car. And over all terrible user experience. Would not recommend for beginners or professionals..Version: 21.21.0

Not Great, has some shortcomings, but has potential.Overall the app is not horrible. I have an upgraded membership and I feel I’m paying $29 a year to test beta software. You cannot access the tools menu if your tablet is in horizontal mode. You cannot change the direction of travel on the screen without physically rotating the device. Both of these are major shortcomings in my opinion. Hopefully they will make some quick improvements. If you want to do work on the web browser it will not allow you to add pictures it says your membership needs to be higher. As it turns out this functionality doesn’t currently exist in the web browser..Version: 21.21.0

A struggle to use.First, finding your off-line maps makes no sense. Having found them, try to edit one. It switches from landscape back to portrait mode. Swivel your device back to portrait to match, and now your off-line maps are gone again. Display your maps and then swivel back to landscape, and all the stuff to the right is missing because something still thinks it’s in portrait. Swivel back to portrait and everything to the left AND right is chopped. Stuff that should be easy is a struggle. It’s not actually 1-star bad, but I’m in a foul mood after struggling with it all night. Good God, limit it to portrait if you have to, until you figure out landscape; don’t release software in this condition….Version: 22.33.0

Worst navigation app everHow do you get people to pay for this!?!?🤣🤣🤣 Almost every other app I have used is better, and actually works. This app is trash. 1: I can’t put in the GPS coordinates in degrees and minutes. A lot of my gps coordinates are in that format. Not in decimal. 2: it doesn’t navigate. It uses google or apple to actually get directions. So the map (that I was forced to download in low resolution) that I downloaded was nearly useless. Of course we were 40-50 miles out in Timbuktu and and when I get out of the car, it closes the “navigation” app (google maps) and now I can’t get directions to get out. We spent 6 hours driving around trying to find our way out, till we were low on gas. And mind you the gas company had punched a plethora of unmarked roads through the area too. So several trails on the map didn’t even have tire tracks. And in low resolution it didn’t even have any kind of identification on the roads on the map. Complete trash. The app wouldn’t even track my location on car play once the phone screen turned off. I definitely will cancel my subscription and go back to Gaia. Oh and Gaia has land owners listed for $30 a year. What a joke..Version: 22.31.1

It’s OKThere are a few things this app needs to be great - 1) have a way for users to report trails that are closed for whatever reason; 2) once you find a trail there is no way to get directions to the start/end of the trail - the app just locates the trail but then it leaves it up to you to find how to get to that trail - building in integration with Google/Apple Maps and/or Waze seems like it should be intuitive but it’s not; 3) there is no way to contact the developer or support in the app - there should be a way to provide this feedback right in the app instead of having to leave a review here to tell the developer. In any event, it seems like a solid app - didn’t crash and provided nice offline maps that you can set the area for to download so you can view them without any cell signal. Hopefully the developer can add the features above and if so I will update my review at that time..Version: 20.42.0

Not reliablePaid for this thought it would be great finally went to the off road park “Barnwell Recreation Area” Gilmer, Tx. Map doesn't stay open while app is on so had to keep touching my phone while trying to navigate through trails and off-road terrain to look at map, also lost cellular signal and so map just kept freezing up. Got to a spot with signal tried to use the “Offline” map option it is trash just screen shot 5mile, 10 mile or 150 miles section of map doesn't give you trail names or anything as it does when you have signal, don't get stuck thinking you can navigate with this app it is not for hardcore off-road enthusiasts. If you stick to where there is cellular service and can open it to look as you please while trying to navigate it will work great for you..Version: 20.34.1

NahIve been (trying too) use/using this app for a little while now. Im a paid subscriber. It was working great up in smaller national forests but im currently on a trip through some pretty large forests with LOTS of trails and its been bricking the app. Freezes every 3 seconds for 5+seconds. Makes trying to locate a new trail impossible .i thought maybe downloading the map area for offline use would fix this but NAH , still does the same. Honestly i think it has to do with the “in your area” feature trying to populate all the trails, but who knows. Really frustrating when i see an area i want to check out but its rake 20 minutes of freezing/stopping/crashing and having to use competitor apps along with this slow one to ultimately use my physical map to get the same/better info. TLDR; app is buggy, freezes and ultimately provides a frustrating solution to something a printed map does..Version: 20.32.0

Landscape! Apple car play!I have been using the app for over two years. Premium subscription. I use it for real while off-roading and overlanding. I do love it for this purpose. However, I beg of you to develop this to allow landscape orientation and plead for apple car play. I must use my iPad (so I can see it) and then must use it in portrait mode. Portrait mode does not work well with my vehicle setup. Landscape would be much better. But alas, Apple car play would be the best as it make use of the large screen I already have! Please make it so. I have started experimenting with other apps that are able to do this. OnX has everyone else beat except for this rather serious omission. Thanks!!.Version: 21.41.0

It’s not you its meI want to love this app. All of my friends agree shes cool but she drains my battery, she glitches when I need her the most. And… I have come to the realization that I am only with her because she does cool things in my car while I am driving. If I am honest I love another app, she happens to be this apps sister and she wont do that cool thing in the car. Its a hard live keeping two apps, I have to download maps for both, have to mark waypoints for both, pay for both, and to be honest it feels wrong to be with both because even though they are sisters they don’t communicate with each other. But I do really like what this one can do in the car!.Version: 22.43.0

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