4.7
4.79114 star

Total 34 Positive Reviews

Whisker App User Positive Comments 2024

Whisker app received 34 positive comments and reviews by users. Can you share your positive thoughts about whisker?

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Whisker for Positive User Reviews

Litter Robot Wrong again!The Litter Robot is awesome for convenience and helps your cats stay nice and clean. However, the app/communication from Litter Robot device to my mobile phone is usually inaccurate. I literally just emptied the drawer and still telling me the drawer is still full even after emptying the drawer and pressing reset. This happens more often than I’d like to admit. I’ll be honest, the mobile app communication/technology is absolutely horrible in comparison to mobile app functionality that I’ve experienced elsewhere. I hope somewhere down the line, there’s an update or release that fixes all the bugs this mobile app has..Version: 1.0.8

Time wastedThey don’t mention it anywhere but only one device can be linked to any one litter robot. Spent HOURS trying to share the app...Version: 1.3.6

FreedomSomehow, we have 3 cats. Well, you what happens when you have more than one. More love (yay!) more cat hair, more litter box cleaning. I was over the scooping, the litter that ended up in my crocs, the smell when they’d drop a poo bomb in my office. A friend had gotten a Litter Robot, sang it’s praises, and I was convinced. No more smell, mess, waste of litter. I am a smitten kitten with more time for getting the love from my three fabulous felines. We also bought a robotic vacuum in the last year, so less cat hair on the floor. Hint: if you want less cat hair on your clothing, wear a down vest when they are snuggling on your lap. Thank you for coming to my Pet Talk..Version: 1.1.1

FeedbackI was surprised. My 2 year old cat used it on day and has ever since. She and I watched it go through a cycle together and I left treats at the entrance. Love it!.Version: 1.3.9

Awesome AppOnce I was able to get the LR4 on the wifi network, I was able to add it to my home assistant smart home. I really love all of the features that this app offers, and it complements the LR4 really well..Version: 1.3.3

LoveThe RobotLitter is sooooo great!!! And I would definitely recommend the Wi-Fi & app works amazingly….love love love.Version: 1.0.9

Litter Robot and Automatic FeedersThe litter robot has been a dream! Honestly, I was afraid to spend the money for the litter robot but I am so profoundly happy I just did it because it has seriously been a game changer! I sometimes would have a really hard time maintaining the normal litter boxes I had and now it’s not so much of a stressor and not as time consuming to do. So Worth It!!! The feeders are great! I love that they hold such a large quantity of hard food so that I can fill each one up once and not worry about it for about 2 months. The app feature is pretty basic and easy to use. I appreciate the notifications for when the litter box is full and also to be able to have some time options for when it rotates to dump into the drawer below. My only wish is that I have lost connection just a couple times but it was unable to indicate and/or notify me what was disconnected and since I was out of town having others check on my animals it made it more difficult to troubleshoot to make sure the feeders were actually dispensing food for my cats while I was out if town..Version: 1.0.9

Serious issuesUpdate: Although this issue occured for 3 long, stressful, exhausting weeks, it does seem to have been fixed. And I’m thankful for that. It’s one less major thing I have to worry about. Upgrading from 2 stars to 5. The app is great when it works, devastating when it doesn’t. Most of us purchase the Connect version because we need it, for the same reason we have security cameras. It brings peace of mind when we are away from home. I have been having serious issues with the app as of late. Ever since the update, now it frequently goes offline. Doing a hard reset usually works, but to have to do this several times a day is exhausting. Also, I am not at home currently and just tried to pull up the app to see the status of my robot, and it is prompting me to “add robot” and go through the whole set-up process! I’ve had this for 7 months, and never encountered such ridiculous and time-consuming issues until recently..Version: 1.0.9

Français wifiIncapable de relier sur mon réseau wifi, il dit que mon mot de passe est incorrect. Le nom de mon réseau wifi détient le mot "réseau", l’application ne peut pas lire d’accents et remplace le "é" par d’autres symboles, serait-ce ça le problème?.Version: 1.1.1

App is super glitchy… but it is now fixed.I love my Litter Robot but I do not love the app. I keep getting notifications every 30 seconds telling me it completed a clean cycle. It’s killing my iphone battery. Is it the app or the robot? Someone please help me!!!!! Everything used to work till 1 hour ago!!!! Argh!!!! Ty Update: I reached out to support and got a response within 2 days after the issue resolved itself. I fixed it by unplugging it for 4 hours and then it seemed the issue was no longer there. I told them it was fixed and they admitted there were issues on their end but are no longer. I now love this again like I did before! Thank you!!!!.Version: 1.0.8

Pretty good, wanting moreMy setup was a liiiiitle buggy. when initially connecting, the app didn’t show my preferred wifi network and since i was too lazy to retrieve wifi passswords for visible networks, i decided to try and connect via the litter robots wifi network. it was never worked so i found the password and just connected over my home wifi network without any trouble. it’s been working great ever since, i just wish i could tune the settings more to my liking. for example, i wish i could program the box to cycle every OTHER time or like every three times (rather than every time) it senses my cat because sometimes she’ll just hop in there and sniff around and won’t even go. the preset 8-hour sleep time is fine but again, wish i had more control and could save a little more electricity.Version: 1.0.9

One of the best Christmas presents I’ve ever been given!I’ve had cats all of my life. I am not kidding but I’ve had probably 40 cats in my entire life and I don’t know what I was waiting for. I thought that I had to put in expensive cat litter and that it would just run the bills up but in the meantime I developed a ganglion cyst in my right wrist that won’t go away now and it hurts to shovel cat clumps so this is wonderful because there’s no more pain, there’s no more shoveling and the best part as I can use any litter I want! Bravo to the developers and the marketers, thank you so much. Please don’t raise the price because I feel this is the max limit for most of us as it is a treat for us cat lovers and our spouses, lol! If I had only asked my husband 9 years earlier to shovel cat clumps I would’ve gotten this much sooner😘.Version: 1.0.9

Amazing!I wish I would have bought this sooner! I have two large cats. One went in right away, the other one took about 2 weeks to get used to it. It’s easy to clean the drawer! Bye bye scooping!.Version: 1.0.9

Stinky Spacecraft FTW!I had a litter robot years ago, 2005ish and loved it. Then we moved and no longer had room for it. I sold it. Years went by, kitties got old and passed and we were almost a decade without a cat (torture, right?). I hit my limit and demanded we get another cat last year. We quickly went from manual scoop litter box, to a rake style automatic one (I’d rather scoop manually!), and finally broke down and bought a refurbished connect. I loved the old model, but man, what an upgrade!! This thing is awesome! I can literally load it with fresh litter and then forget about it until a notification tells me it’s full, or there’s a fault/interruption (I have a cat that likes to ride it when it’s cycling… 🙄) Wonderful product for the lazy cat mom, thanks!! 😊.Version: 1.0.9

Both my cat and I love this litter boxThis is hands down one of the best items that I have ever purchased. My cat is fascinated by it and watches with happiness as it operates, and I am still amazed at how incredibly convenient and enjoyable it is. I can’t give it high enough praise. It takes all of the hassle out of taking care of a box and minimizes the smell that you typically get from a standard box. It is also extremely efficient. It honestly . Pays for itself in its efficient use of litter, especially if you also use sifting bags or liners. I will never go back to those days. Try it and you will be happy that you did..Version: 1.0.9

Drawer capacity sensorAs others have said the drawer full sensors or threshold is way too sensitive/conservative after the most recent update that affects the LR4. After only 7-10 cycles it indicates the drawer is full or near full. In actuality It’s not even half full after two days but the indicator says it’s full so it does not cycle automatically. It did not do this upon release. I have resorted to using doubled sided tape inside the bin to get the liner to adhere as close as possible to the bin walls as suggested but this has not solved the problem. This issue really makes the product more of a paper weight for pet owners who travel. Please recalibrate the sensors!!!!!.Version: 1.3.5

Customer serviceFantastic customer service.Version: 1.2.3

App is great, some sensor issues with the litter boxI’ve enjoyed using the app. I never knew how much excitement I’d get out of seeing my cats use the litter box, but the whisker app is now one of the frequently checked apps on my phone. I’m like the big brother of the bathroom now. The only issue I’ve noticed in the past couple weeks is that sometimes the litter robot falsely senses a cat during a cleaning cycle. Causing the cleaning cycle to freeze. If I’m at home then I’ll check on the litter robot and reset the cleaning cycle so it can finish. But if I’m not at home, I’m afraid my cat is stuck in the litter robot and I don’t want to reset it. I think resetting the robot fixes any sensor issues. That’s the main issue I’ve noticed so far. Also, it seems the cats track quite a bit of litter on the floor so I bought a bigger litter mat to collect it. Overall things are working well and I’m enjoying not having to worry about the litter box filling up..Version: 1.1.1

App needs a bit of loveOverall, app is good. It has 2 issues: 1. It won’t let you switch Measurement type to Metric. Loading icon will spin forever. 2. No feedback on adjustment of the litter robot settings. I had to close the app and open again to see my changes..Version: 1.3.9

LR AppNot a review, a question. How to I reset my robot to clean after I empty the drawer??? It is no longer on the first page of the app.Version: 1.3.3

GREAT LITTER SYSTEMTransitioned two cats from traditional enclosed litter box to Litter Robot IV. One girl took to it immediately, one girl was a little hesitant. I had to completely remove the old litter box before they both used the Litter Robot IV consistently. I think they find the cylindrical surface somewhat foreign to be digging around in. Overall it has been very successful but my girls still bring litter out of it and it GOES EVERYWHERE! However, it’s a small price to pay considering there is NO ODOR and NO SCOOPING. I do put the Litter Robot IV in sleep mode from 10 pm to 6 am and that seems to have made them both more inclined to use it. Although the Litter Robot IV is super quiet, I think they like knowing it won’t cycle during those hours. I am VERY HAPPY with this purchase and highly recommend it. The phone App is easy and informative and I’ve even monitored my girls’ activity from out of state. I even know one of them needs to lose a little weight!.Version: 1.2.3

The Best cat box yet!!We have had ours coming up on 2 years. This thing is a game changer for sure. We clean it every month to keep it in good condition and no odor. The only complaint I have is recently it has started stopping in the middle of a cycle. Not every time but often. Unfortunately it’s while we are sleeping or gone so then the cats have to decide if they can hold it or go potty right next to it. I continue to look on line to troubleshoot but there is nothing related to this issue so I will have to reach out to company on a fix. I swear by this machine and hope there is a fix because spending $500 every 2 years is not a good thing and makes it no longer the best on the market. Feeling optimistic to make the call though..Version: 1.2.3

Greatest invention since the wheel!We have two cats and despite promises from my kids that they would clean the litter box, somehow that detail fell to me. One litter box and two very cleanliness conscious cats who would never step their paws into a soiled litter box, meant that if I wasn’t on top of it at least twice a day, I would find their alternate litter boxes in other non sanctioned areas of the house. The litter robot is by far THE GREATEST INVENTION OF THE 21st CENTURY! I simply empty a drawer every other day. No scooping on my knees twice a day. No looking for alternate non sanctioned litter boxes through ghost the house No more keeping an eye on dogs who have a taste for litter box treats. I love this thing..Version: 1.3.8

Robot litterI like it. We have 4 cats. It does keep you from scooping which is nice. We debate on buying a second one, and we may, if I want to spend the money. Everything has been great I would just say you have to randomly check the inside dome to wipe and disinfect it to avoid any debris that may stick from time to time so your cats to rub up against it. We bought the white one and we had one issue with it circulating 5 months in to owning it but Whisker customer service was very great about helping me out and sending me a new base asap at no cost as long as I sent my current one back clean in the return label box provided. It is better then scooping your litter box twice a day :).Version: 1.3.9

Bitty Box, 4 cats, 3 Weeks to train, no more Scooping!We love our Litter Robot. It is very well thought out. We named it, Bitty Box, in honor of our youngest cat, Itty Bitty, a Calico, who was the first to use our Litter Robot. She encouraged our other three cats to use it. The last hold out, our 14 year old Yellow Tabby, had trouble adjusting. Once we took the advice of Brandon, in customer service, to get the stairs, we finally got the last hold out, to become a regular. We change the litter drawer every three days, and add one or two scoops of new litter. (Do not use heavy litter, the unit is weight sensitive) We do a complete interior cleaning once a month. We use the Auto Pets App which is easy to set up and sync with the Litter Robot. It basically tells us how full the drawer is, when it is time to change the bag, and allows us to run a complete cycle, from the app. We had a few issues, at the beginning, but customer service replaced our base quickly. We added the extended warranty, (3 years total) we and our cats love it. One very happy home! (Our son has one, our next door neighbor has two, we have one) Although expensive, worth every dollar! Robert & Dottye Wesley Chapel Fl..Version: 1.0.9

Best Auto Feeder!This app and the auto feeder is the best we have ever had. We had used one before but we had many issues with it and our cat was able to open up the feeder on his own. This feeder is secure and accurate in its feeding times and amounts. I feel confident when we are out that his food is being dispensed on time. We could not be happier!.Version: 1.2.4

Litter robotI love it. To bad it doesn’t say add litter. When litter is getting low. Otherwise i like the app.Version: 1.0.9

UPDATED ITS WORKING —Gauge disappeared, just a stupid blank screenNo value, it shows the shop and home icons, no tray gauge. Cannot log out. Asked company for help, they suggested cleaning the litter robot. Really??? Well I did still NO APP FEATURES and still cannot logout…. It just keeps repeating “logging out”…very disappointing 9 April 2022 update. Tried again with whiskers support. Delete app. Did it. Turnoff phone did it. Reinstall app. No go. Delete the app from ICLOUD. Impossible. Call Apple to have them delete the app. Impossible. Still same problems app shows and I am logged in and whiskers can see the robot and gets messages, but I cannot see the gauge, cannot log out and cannot delete the robot from the app. Not an Apple friendly product. Nice customer service, useless app. Waste of money for the connect. April 21 Update: The app mysteriously started working this week. Now I am happy, no longer having to constantly go check if the robot is working. When the app works I can work. Cats are happy!.Version: 1.1.1

WowI have had cats before when I found this kitten under a car at 3 weeks old he was doing good but the litter box smell always drove me crazy so I was constantly cleaning I have told everyone I come across if you have a cat and don’t have this litter box your nuts my apartment has no cat smell at all and I only change the bag once a week and that’s amazing. I’m a regular person work all the time this is a life and time saver. These litter boxes have to be the one big investment you do I don’t write good reviews but I can’t say enough about this. Just try it in the three month trial you will say I’m keeping it. I thank the people who made this awesome invention thank you so much..Version: 1.2.3

Really nice app with amazing potentialI have been using this app for about a week, and I am very impressed! The getting started process is extremely simple, commands are extremely responsive (such as starting a cleaning cycle), and configuration is good in general. There are still a few bugs and plenty of room for improvement. For example, when setting the sleep schedule for a LR4, there were a couple of times when my schedule didn’t save. Additionally, the app didn’t let me start a weekend sleep schedule with any time ending in A.M. (I get the idea of sleeping in, but I’d prefer the LR4 not cycle overnight while I’m trying to embolden my scaredy-cats). That said, I would really love to see is a simple way (either in the app or on the website) to report bugs and make suggestions. I looked for a way to report the issues I found, but it looks like the only options were emailing support or writing a review here. There is a better way to do this, and I truly believe it would help improve the user experience tremendously!.Version: 1.2.2

Won’t connectI just bought my litter robot just one week ago. Now, I have been trying to connect on my phone and iPad for hours it won’t work! I paid extra for this service very frustrating! I honestly believe paying extra doesn’t worth it! I just ignored people saying about the app! I thought this has been updated but I was wrong! It’s not working please fix it! This is false advertising! Very disappointing!.Version: 1.0.9

If you can afford it, it’s great!I held off purchasing the Litter Robot exclusively due to cost. Even having co-workers singing it’s praises I still held off buying one. A good friend of mine who’s also not one to make purchases like this told me his wife finally got him to buy one and he has zero regrets. He wished he had bought one sooner. That was enough for me to take the plunge. I have four cats and I used to have 3 litter boxes spread throughout the house. All 4 use the Litter Robot now and I have to say I’m 100% satisfied. It’s much more efficient with litter usage and even with 4 cats, I find I only have to empty the bin about once every 3 days or so. I love that I can easily check the app on my phone and tablet to see if I need to empty the waste bin or add litter. I also like the weight readouts so I can tell which of my cats are using it. In addition, I’ve used the remote controls a few times to initiate cleanings and although a bit of a party trick, it’s still kind of cool..Version: 1.2.5

Very good device; good appI think the Litter Robot 3 is more useful with the wifi control unit and this app. In particular it means I have some idea of my cats use of the machine even when I’m not near to it and it helps me anticipate when the waste drawer needs emptying. With two young active cats that’s roughly every 2 or 3 days. The meter seems to not be as sophisticated as I first thought and is essentially a count of number of cycles since last reset. The waste drawer full sensor triggers independently of the meter reaching “full”. Still it’s better than nothing and gives me some idea. The history graphs seem to be referring to the wrong data (at least the last seven days on the week view doesn’t seem correct; I’ve not checked exactly what is wrong but the two graphs don’t agree for the last seven days that’s for sure). Also the average cycles per day treats days before the unit started as if they were days in use with zero cycles, as opposed to excluding them from the calculation. This means the averages are incorrect for that first week and month respectively. Overall though I like the app and the device itself is very good..Version: 1.1.1

Better than the litter robot appThe title says it all. Could not live without my litter robot but the app was horrendous. An app update was very welcome news in our house..Version: 1.0.8


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