Disney Movie Insiders App Negative ReviewsDisney

Disney Movie Insiders Negative Reviews

4.8
4.85198 star

Total 50 Negative Reviews

Disney Movie Insiders App Complaints & User Negative Comments 2024

Disney Movie Insiders app received 50 complaints, negative comments and reviews by users. Have you ever had a bad experience using Disney Movie Insiders? Can you share your negative thoughts about disney movie insiders?

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Disney Movie Insiders for Negative User Reviews

I can’t sign in !?!I just downloaded this app for the marvel content especially the falcon and the winter soldier game, but I cant even make an account it keeps saying that I am not eligible to register on the site, I tried with all of my emails and I am 20 so it’s not an age problem either... what’s going on with this app !?!.Version: 1.4.5

Lack of iPad/landscape supportMy iPad has a keyboard case, and I use it in landscape almost all of the time. This app does not fit the screen, nor will it rotate to landscape. Automatic one-star review..Version: 1.4.5

Veronica HMy biggest problem with the app is that I can never redeem my monthly rewards. I haven’t been able to redeem them since December 2020 and I have emailed customer service and still the problem isn’t solved. That’s almost 8 months of rewards I wasn’t able to claim..Version: 1.4.6

Disappointing!It’s disappointing that they seem to only have pins, posters and dvds/blu ray. I miss when they had actual collectibles and toys. I finally have a lot of points with nothing I want to spend it on...Version: 1.4.18

Useful but buggyUseful app and easy to use. But when I try to filter any rewards it freezes the app and I have to not only restart but I then have to scroll through everything based on latest..Version: 1.4.16

App is unusableApp worked great before I was forced to update it. Since then it doesn’t work. Won’t load pages, doesn’t get the codes properly from email, can’t review rewards plus more. This app was decent and functioned well until Disney decided to upgrade the look and setup and it just keeps getting worse. Also the old reward system was easier to use, but now it’s annoying and worthless. They also haven’t updated rewards in a few years. Mainly DVDs/posters/pops/etc I don’t have use for or already own..Version: 1.5.1

TerribleNothing will load! What is the point of this app if I can’t even do anything? Just use the website. At least it loads sometimes..Version: 1.0.2

I was happy with this appI was happy with this app, but for some reason now it doesn’t want to open once you hit to check the rewards for each movie. Well, just making constructive criticism . Once we get back in the game, I will update the Feedback..Version: 1.5.6

App is just okI've been a member of Disney Rewards for many many years. However, the new versions of the app just seem to get worse and worse than before. Everytime I try to filter the rewards, the app freezes. This is not just a one off problem on my end as there are countless other users that state they have the same problem. Also the rewards are getting more and more expensive and honestly just arnt worth it anymore..Version: 1.4.6

App crashes when filtering search results.I used to be able to use credits to get BluRays and current movies, but it seems like everything is now either a digital poster or some sort of subscription. Not even able to filter search results because of a glitch that causes the app to crash while filtering search result categories..Version: 1.4.16

Why doesn’t the newsletter link work anymore?Use to work so smoothly from the link in the newsletter. Now it forgot who I am, and reset my app, or it does not open, or crashes. Haven’t been using the app as much due to recent Disney movies. This app use to be the link for Disney movies, showing extra content to get excited for the stories told in the movies. I use to pop in and check upcoming releases, but the new movies have nothing I want to go to the theater for. Now the app is broken? Fix it soon please..Version: 1.6.0

App crashesHave not been able to open in the app for 3 plus weeks - crashes! Is there some way to fix this?.Version: 1.4.16

Seem like a great app but can’t create an accountI’m so disappointed it seemed like a great app but when I try to create an account I keep getting the same message telling me that I am not eligible to create an account.Version: 1.4.5

Buggy and pretty useless in CanadaAll the offers say “not available in your country” and anytime you try to do a Browse items to redeem it glitches and freezes as many people have said..Version: 1.4.5

Not partial to this appThere’s ups and downs to this app. The ups, it’s easier to redeem rewards. However, to that point. When I was doing the filter to look at available rewards, the filter would only stay for a few minutes and then do it’s own thing. I was putting in the filter for high to low points. I was scanning through and before I knew it it would show the thinking sign and then list a whole bunch of redeemable items which wasn’t being listed by points. So then I had to go back to filter and press a different button to list a different filter before I could go back to high to low points. The. I would go back through the whole process again. If none of this is coming through correctly, that’s cause I can’t see anything that I’m typing other than what’s being put on my word suggestion list as I type. I would show a screen shot of what I’m doing, but I can’t see anything... anyways, another bug to fix apparently. ... I’m going to type onto another format and then paste it into here so I know what I’m saying will be saying correctly and I can get my point across. Cant see what I’m at or what’s being done. I typed out a whole thing and ‘paste’ is not a option. So major bugs are here on this app. Well if you want to know the rest of the issues, email me cause I can’t paste them and finish what I was trying to communicate about. MAJOR BUGS..Version: 1.4.1

Error messages it won’t let me input new points ?The only problem is.Version: 1.3.4

TrashWow Disney! Can’t you afford an app that works? This program change over is weak, and this app absolutely doesn’t work on my iPhone XR updated to newest IOS. It doesn’t even redeem the store bought movie codes, but the website does. The other reward program actually had quality redemptions, this new program and app are trash. Too bad from such a mega corporation!.Version: 1.0.3

Ok for nowThis app was great, then it updated and has become unusable. I was having to log in on my web browser on my phone. But I deleted the app and reinstalled it. All seems to working ok for now. I’m not completely sold yet. But when an app updates, the customer shouldn’t have to delete & reinstall it to get it to work again..Version: 1.5.1

Reward Sort doesn’t work!Reward Sort now gives zero results when any sort is selected. Want to see a reward by value? Start scrolling - sorting by high to low or low to high shows zero results. Doesn’t work on my iPhone SE (claims app is compatible) or iPad (not compatible). Computers have been used for sorting data for 60 years - is it really that difficult to get this working on iOS? Maybe Disney can hire some middle school kids this summer and get it working..Version: 1.5.7

It could be betterIt keeps crashing on me when i use it. I try to redeem my points and search for stuff but it keeps crashing when i scroll through items to redeem.Version: 1.6.0

My points are not addingI am not very happy with Disney insiders at the moment. I typed in a bunch of codes and they all said success but only two of them added their points to my account and point history. Please fix whatever bug this is as soon as possible. Thank you..Version: 1.4.18

What the Fu kIt’s been loading for 24 hrs what’s up with this dumb app.Version: 1.1.0

Too many bugsFor as long as this app has been around you’d think they could have found and fixed these bugs and their email links. Any other company that sends me emails will have the links open in their app that I have installed. In this app it opens in a web page which I then have to log into to receive my points, etc.. This seems like an easy fix that they are ignoring. They fixed it for a short time but it’s broken again. Inside the app if you want to redeem points and choose one of the category filters you get zero results. Also, Disney, change up your rewards more frequently. The majority of the movies for instance have been in the rewards for years. I’d love to redeem my points but not for movies I already have or some of the other sad choices of movies or rewards. Throw a more current movie in once in a while. Otherwise it’s more like torture than rewards. Disney’s not making it easy to be a Disney insider. Developer, please don’t respond with your email address asking me to contact you about the problem. Frankly, I see the issues described in this review in about a hundred reviews going back at least two years with the exact same developer response and the problem is never solved. I and the other people reviewing this app have clearly explained what needs to be fixed and we don’t need the same excuse response that gives the impression you want to fix the problems when you clearly have ignored them for years. Just fix it already..Version: 1.5.7

Please fix this problem!Haven’t been able to use the filter option for searching through the rewards part for quite a while. All it does is freeze the app when you try to submit filter and you have to close it. So annoying that I don’t really use the app anymore.Version: 1.4.18

Can’t redeem pointsLove the layout of the app but I can’t seem to redeem my points anytime I click on one of the items to redeem the screen never loads.Version: 1.4.5

Changed for the worstI hate movie insiders. Yes it looks more modern and technically it’s cool there is an app but the rewards are all gone. It used to be so fun collecting points and exchanging them for fun rewards. I really hope they bring back the physical rewards like the DVDs and the Blu-Rays because this sucks now..Version: 1.0.7

Points not updatedTwice in a row my points have not updated…including my “birthday month” points..Version: 1.4.6

App doesn’t workI downloaded the app ever since the Doctor Strange and the Multiverse of Madness red carpet trying to get that pin they advertised and this app has never worked. When I open the app, none of the tabs work except the HOME Screen. The PLAY, EARN, REDEEM and MOVIES tabs just change color but nothing loads so really can’t do anything. I wait to see if it’s just loading slow but nothing ever happens. Then when I try to just go onto their website in a browser, it just redirects me to the app.. that doesn’t work. I deleted the app and reinstalled the app multiple times but the same issue occurs. They definitely need to fix this issue. It’s been over a month now since I’ve had the app. I get notifications to redeem codes for points but can never do it in the app..Version: 1.5.0

So frustrated.I can’t scroll down on the rewards pop up to the button that would let me upload a picture of my movie tickets. What’s the point if I can’t even get my points counted? And the website isn’t working any better..Version: 1.0.7

It used to be amazingFor the last few updates I have waited to see if the glitches are fixed so I can use my points or earn more from my movie tickets…all to no avail. All I get on those parts of the app are the spinning wheel of death. The home page is fine and my profile page is fine…play, earn, redeem and movies are all spinning wheels of death. Any time now!.Version: 1.5.2

Disappointed Disney owns thisContent in the app is lacking. Where is the insider info?? Nothing new? No joke, an average YouTuber will give you more insider info than this app. Points are given when you make movie purchases. Not many so it will take time to bank up before you can cash them out for a prize. Prizes are terrible mostly Blu-ray’s, dvds, and movie posters. The prizes are mostly items you can buy from any retailer for less than $30. So nothing unique really. Their charges for shipping these prizes you claim are high too. The only prizes that really sell are the gift cards. Free money is free money I guess. The value is not much. The big selling point is the gift cards is that they look like the ones you can get from the parks with certain characters or franchise logos besides the normal Mickey ones you see everywhere. Basically they forgot about this app..Version: 1.5.2

Used to work fineI liked it when it use to work. I thought maybe my phone was too old. I got a new phone and like so many others recently reviewed, still nothings works. It wouldn’t accept my movie tickets for the past 4 movies I’ve seen in theaters. Now nothing will load and can’t even get my monthly newsletter points. Basically pointless now..Version: 1.5.2

PrivacyThis app only exists, with its exclusive rewards, to take away our rights that are protected by using a browser. I’m annoyed by constant pop ups to use this instead of what I want to use. I’m blocked from some rewards unless K use this app. Then this app opens a browser and makes me log in every time for half the stuff I want to do anyway..Version: 1.5.6

UghTerrible and useless app. Barely functions and when it does, it’s maddening. Don’t download, just use the website (which is also annoying). I miss Disney Movie Rewards..Version: 1.0.2

SUPER GLITCHY!!Ever since the update about a week ago, the app won’t let me scroll thru rewards! It keeps popping back to the top of the list with the Haunted Mansion stuff. When I click on the “movies at home” tab, it won’t load them; it just keeps showing all rewards (which still won’t scroll down without popping back to the top). Very frustrating!.Version: 1.6.0

Single WORST phone app I’ve ever used.Crashes at least once a week and I have to reinstall. App tells me repeatedly that it can only be used in the US and I need to adjust my location settings. Then when the settings load, guess what? United States is already applied! What a complete piece of garbage. So sad to see such a terrible product with the Disney name….Version: 1.5.4

Signing OutIdk why, but the app has been signing me out every time I access it. And I’ve heard it’s been happening to other people’s phones as well. It’s starting to get annoying and sometimes I just don’t use the app because of that problem..Version: 1.5.5

Get some better rewards.I’ve got thousands of points that I can’t spend, because you are only offering old movies and posters... give us clothing or toys....Version: 1.4.5

AppI was excited to download the app But I never get any more points it always says same amount even when they say I receive points for certain things Disappointed.Version: 1.5.7

Forget about redeeming pointsThe “new and improved” app does NOT work. Go ahead. Try to redeem your points. Apply the filter with the category “Movies at Home” and tap Show Results. NOTHING. It conveniently freezes EVERY TIME. Why collect points when you can’t redeem them for what you want. We expect much more, Disney..Version: 1.4.1

Won’t let me log inEvery time I go to log in I get a screen asking me to change my password. If I click “skip” nothing happens, if I click “change password “ nothing happens, and if I close that pop up I return to the screen where it asks me to log in or create a new account. I have an iPhone 12 Pro running the newest software from Apple . Frustrating.Version: 1.4.6

Better than the old systemThis is better than the old movie rewards. As a customer without reliable internet for years, lost an amazing amount of points because I didn’t log in enough…...Version: 1.5.2

No good rewardsEver since the update and name change, all rewards are not valuable. Where are the movies or figures. The change was mostly for the benefit if disney and not for customers..Version: 1.2.0

Doesn’t workI haven’t been able to see any of my reward info. Always an error loading. Clicking the prompt to link my Disney+ account, it just keeps loading. I have tried uninstalling and reinstalling to no avail. I also wish there were longer time limits after seeing a movie. We are just getting used to going to the cinema again and scanning our tickets..Version: 1.5.7

GarbageBring back Disney Movie Rewards. So cheap..Version: 1.0.6

App constantly crashes.I have a iPhone 5s and the app worked fine up til a few months ago when I click on the app it comes up the crashes every time. I’ve wiped the hard drive totally clean and still the app crashes. It doesn’t go any further than coming up and crash! I’ve downloaded it and reinstalled a dozen times and no changes. Plenty of hard drive space too. The app will update itself no problem and it says nothing about needing iOS 15 to continue like a lot of apps do today. Please help!.Version: 1.4.16

LoginWon’t let me login as it just sits on the screen with the loading screen of death..Version: 1.1.0

Requires sign in way too oftenWhen the website started requiring me to sign in and reset passwords more often than I thought needed, I migrated to the app. It was fine for a year or so and now the app requires me to sign in every time I use it. Multiple times a month..Version: 1.5.5

UnusableClearly developed for a large-screened phone. Cannot get past the first screen, as the “Continue” button is off the screen and it won’t scroll..Version: 1.0.7

Waste of timeUseless app. Doesn’t even work half the time. Less than half..Version: 1.0.3


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