- 63.1LEGITIMACY SCORE
- 63.6SAFETY SCORE
- 4+CONTENT RATING
- $19.99PRICE
NDI HX Camera App Complaints & User Negative Comments 2024
NDI HX Camera app received 49 complaints, negative comments and reviews by users. Have you ever had a bad experience using NDI HX Camera? Can you share your negative thoughts about ndi hx camera?
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NDI HX Camera for Negative User Reviews
✓ Great use case for an App Store refund featureEssentially nonexistent configurability. Competing apps allow you to specify your resolution and FPS in advanced settings to tune as needed for your environment. This app has a cryptic 3-way toggle that doesn’t provide much info. Additionally there are serious issues between this app and the OBS NDI plugin causing audio stuttering on all sources if conditions aren’t absolutely lab-perfect. Strongly regret the purchase..Version: 2.4
✓ No support for new phonesApp has been by NewTek, no app updates or support for 60fps on new phone, no support for other cameras..Version: 2.6
✓ IOS + Wndows SetupThis app is awesome for iPad, but does not seem to work for my iPhone X.For the price of the app I expected more.....Version: 2.3
✓ Latest version won’t retain settingsThis app was okay until the latest release. The release last week broke the little bandwidth dial so badly that we are looking for alternatives. We always use it at the highest setting (1080p), but now every time we launch the app, it reverts to the middle setting (720p), which results in major problems downstream..Version: 2.4
✓ Waste of timeMissing any kind of meaningful documentation or guides to show how this is supposed to work. Won’t connect to any network I’ve tried with all kinds of different settings. Useless piece of software that I am not even being granted a refund for. This company will not see another penny from me..Version: 1.2
✓ No IPhone to Mac broadcastingThe NDI tool you need to broadcast from your iPhone to your Mac is the NDI Virtual Input. This tool is currently not available for Mac, so there is no way to broadcast your IPhone cam footage into the Apps you use (Zoom, Teams, Skype etc). It would be nice to know this BEFORE you download the tools and go through all the setup. Useless for IPhone Mac combo..Version: 2.1
✓ Don’t waste your moneyLousy product Support non existing Very disappointed Can’t use on Studio 6 or Vimeo.Version: 2.6
✓ Resolume 6 wont support cameraWe downloaded this as a trial to try some fun things live with resolume. We are getting the need to update sdk that the app says it will do if it can’t receive it. Looking for work arounds?.Version: 1.1
✓ Better camera control requiredGreat that I can get my phone camera over the network but anyone using this seriously will want to see better camera controls for setting shutter speed, aperture, iso, framerate etc. (Learn from or team up with Filmic Pro) Also would be nice to make use of the additional lenses on the newer devices. Also the app overscans slightly on iPhones with no home button..Version: 2.4
✓ Had promise but overheats my iPhone 6s PlusTechnically the app is simple and just seems to work. Unfortunately on my 6s I can only go for about 10 minutes before it overheats. I have no case on my phone and it was mounted in a cradle arm so it had good airflow around it. I haven’t tried on my other iPhones because I can’t risk the phone shutting down during a presentation due to overheating..Version: 2.3
✓ Cannot Input Server AddressI have a Mac on the Internet I need to which I wish to send video. The Mac has a real Internet address. I find no way to enter that address into NDIHX Cam. U can do it in NDI Cam, but I don't see any video from that app..Version: 2.3
✓ Does not work with Macs.Wanted to use this for a Zoom/Skype webcam for my new Mac mini - no go. You can use the NDI Monitor software to see/hear the feed but no way to integrate it into apps like Zoom. I guess if you are a Windows user it may be a good option, but don’t waste your time if you are Mac user..Version: 2.1
✓ Works Well, Lacks Features99% of the time it works all the time, but that’s not why this review matters. Auto-focus doesn’t lock properly, you can’t switch between various lenses on the front or rear cameras (like, you cannot use your wide angle lenses at all), white balance is a nightmare / non-existent, you can’t lock exposure properly, and updates are very few and far between. ¯\_(ツ)_/¯.Version: 2.6
✓ Is not workingPlease don’t spend your money in this app is not working, 1 start is too much for this app.Version: 2.6
✓ IPhone 11Very poor performances, doesn’t connect half of the time, very unreliable.Version: 2.6
✓ Needs a caring developerAs this does not cater for the current multi camera phones. It just uses one lens so there is no high quality method of zooming in to your subject, just degraded digital zoom. Also greater colour control such as white balance & gamma would make this app much more appealing..Version: 2.6
✓ Bugs or snake oil?I purchased this app exclusively because it said that it will transmit video in 4k@60fps. Upon downloading NDI 5, it’s only recognizing video stream in 2k@30fps. On top of that, I can’t record video even in 2k@30fps without SIGNIFICANT lag. The only way to stop the lag is to switch to low bandwidth mode. I have an iPhone 13 Pro Max, a high-end gaming laptop, and as well as a gigabit fiber optic internet connection. I know my phone is capable of recording 4k footage @ 60fps and that my laptop and internet is more than capable of handling the bandwidth. PLEASE look into this! If I’m paying for an app, I expect it to work as advertised..Version: 2.6
✓ Didn’t work when actually needed.Ran all kinds of tests with this app connected to OBS. Never had an issue. Tonight I wanted to use it to add a camera to a livestream. Again, have tested this. Refused to work and there was no way to know why..Version: 2.1
✓ Couldn’t get it to sync for streamingPurchased this based on a recommendation to sync it with OBS and it doesn’t function as instructed. It’s not quite the same as the NDI camera that was available before. Barely any options and no instructions or troubleshooting is available. Got what I needed from iVCam. I’d like a refund..Version: 1.2
✓ It WorksHello. Like this product :) it is good for normal people I am using obs with 3 phones. all have this app.. and as I use an haswel laptop I have some problems with cpu usage and HW accelerated decode is not helping that mouth …. just wish to have more options in video quality output… 3 quality presets is not enough for me :) the app has really not great support for an notches on the phone - is looking really hideous it is reliable app ;) hope this app gets som love from designers and developers :))) right now just 3 stars sorry.Version: 2.6
✓ Its uselessI bought it and installed the ndi tools drivers and obs pugin. The video is sluggy. And the video encoder service task on mac is usün 100% CPU. Frames are dropping on obs. My mac is 2017 macbook 2017 2.9 i7..Version: 2.6
✓ Lock you at 30fpsIt stated on they website that this tool can do 4k at 60 fps, however it lock you at 30 fps regardless of the pixel density you choose. Also there is no way to use a wired connection from you phone to you computer. Real waste of money..Version: 2.6
✓ Not ready for Mac streamingThe camera app for iPhone is fine, since it controls the internal camera. But there’s a utility missing from the Mac tools package that is included in Windows: NDI Virtual Input. Without this, you cannot use the camera output in third-party apps like Zoom. So yes, you can stream into your MacBook or other MacOS device, but it’s strictly one way; you can’t output via other apps yet..Version: 2.1
✓ Currently not working in 15.2.1 ☹️Not working with current iOS.Version: 2.6
✓ That’s it?!?This is is way to expensive for the lack of features. Frame rate, resolution, and camera selection should be standard options here. For the cost of this I should at least be able to use all of my phones cameras. Can I get a refund please?.Version: 2.6
✓ TrashIt doesn’t work at all.Version: 2.2
✓ Don’t buyI literally just bought this for Streamlabs OBS and it lags really bad. I have solid internet and I stream on a daily basis with a nice PC setup. For the price this product should offer a usb to pc connection. For just straight reliance on wifi I would not recommend buying this. Waste of $20. I want my money back. Like seriously don’t buy. It’s sounds great but the performance is horrible. I have an iPhone 11 Pro as well so the quality should be amazing. Literally like a 2 sec delay compared to my Logitech c922..Version: 2.3
✓ Was working fine with XS MAXWas working fine with my iPhone but now the connection shows up when connecting over WiFi yet is nothing but a blank screen. Tried virtual input aswell on desktop which does nothing to fix this issue..Version: 2.2
✓ It works, but it does have latency.Simple to install and configure. However, it had about 1 second of latency on a iPhone 8 Plus into vMix with wireless router just a few feet away-no other traffic. App bandwidth settings don’t matter..Version: 2.6
✓ Needs more controlsIt would be nice to have full control over choosing which lenses to use on iPhone as well as full control over locking all settings manually and what resolution and frame rate..Version: 2.6
✓ Decent but developers don’t address feedbackWorks, but has pretty basic functionality. People have been requesting simple improvements such as multiple lens support for zooming in and out, but they have not added this for over a year..Version: 2.6
✓ Lacks professional featuresThe performance of the NDI stream is great, even at higher bandwidth modes. The biggest disappointment for an app in this pricing bracket is the lack of manual framerate, resolution, white balance and shutter speed control (I would like a 1/48 shutter angle running at 24fps). The exposure compensation option is not good enough. This app is severely crippled due to these basic pro feature that are missing. I do not recommend this app for professionals..Version: 2.6
✓ IPhone has 3 rear cameras - this only uses 1I purchased this to use with iPhone 11 Pro Max wide angle camera, unfortunately the app appears only use the main rear camera or front camera. Disappointing..Version: 2.3
✓ Cannot get it working with OBSDon’t work for me I have it on IPhone 12, and I can only get audio on obs. The screen is blacked out. Then can’t find the obs enabled in the privacy and security setting..Version: 2.4
✓ Video is laggingIt keeps buffering not good for live streaming not worth the 20 dollars if I can get a refund I would have ask for one running on 1gigabyte internet.Version: 2.3
✓ Poor performance, Not ReliablePoor Performance for a great Idea, I’m tried it with 260 Mbps down and 29 Mbps up, the app has lag and stuttering to the point that it’s not usable at all, I will not recommend to use this to do any streaming too expensive and it doesn’t deliver what they offer. You Better buy “Shoot - camera fees” cheap and reliable as the connection is made through your logging cable, I have use it for 2 iPhones as cameras as the same time and works perfect, you will gain so much screen view without being concern about performance issues, highly recommended..Version: 2.3
✓ Does not workWhilst other NDI devices work fine, I could not connect my phone to my laptop on three different networks, including my hotspot. Every time I would be met with the horrific “No NDI Sources Found” error. To compound this supporting documentation is sorely lacking. In my searches for a solution the internet provides me the official set up video, which provides no troubleshooting steps, and then forum post after forum post of people detailing similar problems with this app, to no response. Truly an awful experience for a paid app..Version: 2.4
✓ Network laggingSometimes outputs a Green and Red Line at top , and even in low bandwith mode , can barely do 5 fps. Even though the Wifi is running 1.3 mpbs it is not working well. Network runs any source , including other computers on Wifi better than this app on iOS . Dissapointed , especially that Newtek should problably pffer it free with this kind of unreliableness ..Version: 2.3
✓ Not working at allThe website is not clear, the software it is not friendly to use. Terrible investment for my teaching classes..Version: 2.4
✓ Doesn’t workFirst, there’s very little info on how to make this work with SLOBS. We get tons of frame loss and there’s no info on how to fix it. We even tried directly wiring it to the router and there was still frame loss. This app is a total waste of money. Don’t buy it..Version: 2.1
✓ Ultra Wide Angle?Please enable the Ultra Wide Angle option for a lens on the iPhone 11 Pro..Version: 2.2
✓ Request to REFUNDIt has big problem with using for me. When I tried to use this app for streaming before it was not work goodly. Connection wasn’t stable. Especially, This app just only can use Wi-Fi I coulnd’t using through desk top situation Please refund for me.Version: 2.6
✓ No Mac SupportBEWARE! I spent the whole morning trying everything to get this to work on my Mac, only to find that NewTek does NOT provide the necessary driver (NDI Virtual Input) for Mac! I had to search in the comments to forum posts to find this out after trying everything! Don’t waste your time or money if you’re on a Mac!.Version: 2.1
✓ Badly needs support for switching between the various iPhone camerasThe app streams very smoothly — as usual, NDI is a fricking great protocol. Unfortunately, *besides* the quality of the actual streaming, everything else is terrible. UI is very basic, basically no features. To be frank, that’s not a huge deal, to me; the point is the streaming, and it does that well. The one really, really serious issue, is that I can’t control which of the three cameras (wide-angle, normal, telephoto) the app uses on my iPad or iPhone. As far as I can tell, you’re stuck on the normal camera, period, until they update with more options..Version: 2.4
✓ Gives us camera selectionIt would be nice to have options to select what lens to use from wide angle to tele lens on iPhones..Version: 2.6
✓ Incredibly unstableFeels like it was made by a teenage in his bedroom. I wouldn’t trust this for anything other than gimmicks. Have no other issues with NDI sources on my network however this cannot maintain a standard video from my iPhone 13 pro for more than 10 seconds. There are no settings in this app that allow you to tell if anything is working correctly. Nothing is configurable. You are completely blind when you cannot transmit any video. No debugging or diagnostic options. Rip off at this price. Companies need to do better and stop taking consumers for a ride. Trying to get my money back ASAP..Version: 2.6
✓ It’s a good startI love the NDI tech over cat5 but over witless is not stable enough. This is a great app for testing signal but the latency over WiFi makes the camera and audio almost useless. I wish I could also connect via Lightning cable like OBS camera it will be a huge improvement but I understand it won’t be using NDI tech at that point which makes it null..Version: 2.3
✓ Serious Audio BugThis app has not been updated in over a year. I’ve been using it since May 2020 on my iPhone 11 to send video and audio to OBS on my Macbook Pro 16-inch 2019 - there have always been intermittent audio issues. After recently upgrading my laptop to Monterey and my iPhone to iOS 15.2, those audio issues are now permanent. The signal sounds okay as I monitor in realtime, but the audio on recordings or live streams is extremely choppy and unusable. Support? Non-existent. Sent a support request on Jan 17, 2022. Received an automatic reply saying “an analyst will be providing a response to your message, generally within two business days.” Nine business days later, still no reply. Eventually found a far better app with NDI that is updated regularly. I have no further interest in using any Newtek products..Version: 2.6
✓ Unclear and confusingThe app is unclear and confusing with no help or instructions. There's no direction on which of the five macOS downloads need to be installed in order to use the camera app as a video source in e.g. Zoom. Pretty technological achievements are nice but the usability just isn't there..Version: 2.0
🙂 NDI HX Camera Positive Reviews
NDI HX Camera works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact NDI HX Camera.
⛔ NDI HX Camera Problems
