Walmart InHome Delivery Negative Reviews

Walmart InHome Delivery App Complaints & User Negative Comments 2024

Walmart InHome Delivery app received 16 complaints, negative comments and reviews by users. Have you ever had a bad experience using Walmart InHome Delivery? Can you share your negative thoughts about walmart inhome delivery?

Walmart InHome Delivery for Negative User Reviews

✓ Terrible serviceThey came to pick up items that I returned and never refunded me. I cancelled the credit card that was used on. Over a month later (emails and agreements say 24 hrs), when I threaten to contact my bank, they refund me my money and tell me it would be Walmart credit and now it is going back to a card I wrote off in bankruptcy and now I will never see that money again. They were rude. I have tried countless times to cancel, but every time you click on something it takes you around the world and you can’t cancel. I called Walmart+ and they say that they aren’t the same. And they will not cancel nor refund you your money if they fail to provide the service they have promised. Quick to charge you but will put you through the ringer to refund you if at all..ChoozbytamVersion: 1.11.0

✓ First In-home orderThis was the worst experience I have ever had with Walmart. I have been getting deliveries from Walmart since they started home delivery. Over the couple years I’ve had some minor mix ups, but nothing is utterly ridiculous as today’s in-home order. First of all, they texted me and said they would be here at 2. They actually got here at 4:55. The problem was that they kept updating me saying that they’d be here in 20 minutes and then it was 12 minutes and then it was back to 13 minutes and then it was 6 minutes and then it was 11 minutes. It went back-and-forth like that for almost 3 hours. I will not be ordering from Walmart in Home again. I am actually going to try to get my money back from Walmart for my year subscription..KGA1950Version: 1.9.0

✓ Complete failureNo confirmation of order for two hours making me miss window to add or edit. Notified that order would arrive at 9am. Cannot access inhome app as it was having technical issues. Home page of Walmart app says arrive by 9am. Open tracking on Walmart app and says arriving at 12pm. Exit, open again. Now arriving at 1pm. Exit, open again. Now arriving at 2pm. Exit, open again. Now says tracking not working. All this combined with a 9 hour window of potential delivery is unacceptable. No, thanks. Cancelling free trial today IF I can access my account which so far I can’t..MmamaLlamaVersion: 1.5.1

✓ Meeting?The app said that the first time groceries would be delivered doorstep and that the associate would knock so we could meet. That didn’t happen. I simply got a text that said my order had been delivered and it was on the doorstep. In a 4 hour delivery window, I would have thought the order would be delivered closer to the start than 4 minutes before the window closed. Thinking I’d rather tip and have a more predictable delivery time..YippeeSkippy65Version: 1.10.0

✓ This App Isn’t WorkingThe InHome app hasn’t worked properly for me in 3 weeks. Emailing Walmart customer service was a waste of time. They gave me canned responses & seemed to think that you could use InHome from their website. I have sent them screenshots. They claim it’s just my phone. So, I sent them ones from my iPad & my daughter’s phone. Now they are just ignoring me. This app needs to be fixed. I can no longer see when or who is delivering my groceries. I cannot leave feedback. I cannot watch the video. I just get a message that says “Sorry we’re having trouble connecting to the server. Try again later.” This has been happening for THREE weeks..Protesting by review? Sad.Version: 1.5.1

✓ Used to love this app until....I downloaded this app about 2 years ago and have been a member of Walmart + in which I pay $12 monthly for certain features such as scan as you go bc it’s easier as a mother of 2 when I’m in the store trying to check out. I opened my app the other day trying to scan my 1st item and it won’t let me continue unless I do a software update to a 13 which I cannot do bc I have a older version iPhone 6 at the moment & am only at a 12.5. So basically I’m paying for a app that I cannot use bc it’s only allowed for costumers with a new iPhone or software which is frustrating..Gabby06281988Version: 1.0.28

✓ Just Ok. Tipping a third party is almost better.I live on the third floor of an apartment and it is not easy for me to carry large grocery orders upstairs. I used to be able to leave a message for the delivery person to let them know a more appreciated tip would be given if they left it at my unit door. With InHome, I don’t need my groceries delivered to my fridge, but still would like to have them delivered at my unit door. Two times they left my large order at the first level of the apartment building at the front door, for anyone to take. InHome should have a suggestion box for such cases? Either way, I just cancelled it because I would rather leave a higher tip each time, knowing there is a 99% chance the delivery person will likely follow through with the offered incentive..DenaetereseVersion: 1.8.0

✓ Nice but with drawbacksI’m enjoying knowing my delivery will actually be delivered instead of the mayhem of basic delivery where I had several delayed by more than a day All staff have been very friendly and have gotten my order correct with one exception However groceries need to be placed on the doormat instead of the concrete (which isn’t cleaned). It’s basic common sense. Please revise training. Also it seems a premium service would offer hour windows like the basic does! This is very frustrating bc I rarely have 4 hour blocks of time to be available. It’s backwards and makes me reconsider even continuing the service For those of us who invest more in your services more should actually be provided and I’m not seeing the value yet OTHER than the fact that the basic service didn’t even provide basic service and this does but with more restrictions I look forward to having these issues addressed so I can remain a customer.Amy VanSlamVersion: 1.17.1

✓ So many things…First off the tracking of estimated delivery time is not accurate. It gave me an estimated arrival time and just kept increasing minute by minute. That isn’t really helpful. I had several problems with the items I received. Everything that wasn’t a refrigerated item felt extremely hot. Like it had been sitting in a hot car for hours. I personally don’t like even my non refrigerated items baking in a car for hours. I ordered cilantro and it was wilted and limp. Probably was not kept cold. The Caesar salad kit as always had orange and red lettuce and was not fresh had to throw it out. I had used the regular delivery put did not like the expense of the tips each week so tried the tip free in home. I don’t have them bring it in my home as I am not comfortable granting a stranger access to my home. I really don’t like that there is only two time slots and it’s a 4 hour window. A 2 hour window would be better. That is why everything was super hot. They probably load up all the deliveries for the 4 hour window and it could be sitting in the truck for hours before being delivered..Deba6Version: 1.15.0

✓ So soWalmart used to be my favorite place that shop the prices where great and the products where great and there where always plenty to choose from……. Over the last few months though It is getting harder and harder to get my favorite things from Walmart and the prices seem to vary? The home delivery of a chooses time well that has been lacking too! There as been a few times the deliveries hav been very late or they say my delivery has been made and there is either nothing there or only part of what they say they have delivered! Like my last order I was supposed to have gotten three items I received one of them! If this continues I might have to go somewhere else! Please start stocking your shelves again and actually delivering everything a person pays for. Thanks.Daddysgirl 1023Version: 1.17.1

✓ Paying for them to deliver to my doorstep 🤔I paid for this service because I like the idea of them being able to deliver when I’m not home. I love the idea that they can drop off my groceries inside my home and put the groceries that need to be refrigerated in my fridge. It started out great because they were doing just that. The last three times they have just left the groceries at my door step. Why am I paying for this service if they are just going to leave the groceries at my doorstep if I want them to bring them inside?.Michael BarbreVersion: 1.13.0

✓ An app that is not convenient for me yetI love the idea of this app and when the service works it works wonderfully as far as Walmart grocery. My problem is that voice over support is still very poor in my opinion. You still have a lot of images and there’s just a lot of information here that is not set up well enough to navigate by someone who uses voice over. It is a huge disappointment and I hope it gets better. While it would be very nice to have the delivery part of the service in this area, to be inconvenienced still by the voice over lacking in the grocery portion of this app I am an an inconvenienced regular customer who will have to take my business elsewhere..DHazeltonVersion: 1.0.11

✓ Bad experiencesI thought it was an isolated incident, but after months of using Wal-Mart delivery, I feel like they send out the things that can't be sold in the stores. My potatoes had huge gashes in them from the plow where they were farmed, almost every can dented, the dairy and vegetables were wilted or near their expiration days. I've purchased oatmeal that had the seal broken. When I order stuff, it says they have it but when it gets to my door, I find out they have substituted with something else, which is always something that isn't selling in the store, or is more profitable to them. I pay for Wal-Mart plus and have a $7 monthly add on for tip-free delivery just to get their garbage that others won't buy? This is a good way to get rid of the things that should be donated or thrown away, but at least give your best plus and in home customers the stuff that you would pick for your family. I'm done paying you for the privilege to shop your store..Eric DallasVersion: 1.9.0

✓ Walmart InHome deliver is a messI signed up for Walmart in-home delivery, thinking this would be a great thing, having my groceries delivered directly to my refrigerator. I did not realize the delivery window was 4 1/2 hours. This delivery time is totally unacceptable. If you haven’t signed up for this service, don’t. Very, very unhappy. The app stated no need to tip the driver. I assumed Walmart would pass on at least a 10% gratuity. Not so; drivers only are paid an hourly wage. Of course I tipped the driver. What a total waste of my day. I will never use this service again. I already deleted the app!.Does no deliverVersion: 1.17.0

✓ Don’t do it!!Don’t even bother this in-home service is the worlds biggest joke the app is never updated even with itself it is certainly not synced with the online portal you wait nearly all day after getting updates that lead you to believe your items coming in the morning so you waste your entire day waiting for a delivery they either don’t knock or they don’t bring your items today I was missing four major items a shower caddy a candy bar an expensive carpet cleaner as well as toothpaste I’m not quite sure how something like that happens especially when they don’t bother to email you telling you that it was unavailable and then they don’tTell you that it’s shipping later so you basically just got ripped off and then when you try to go online and process a return there’s not even an option for I didn’t get my item so you have to play phone calls and call people that are in some foreign country that you can’t understand and can barely hear I literally close my account today and will not shop with Walmart ever again.Trv FCCVersion: 1.5.0

✓ I feel allBc the things tht I have been getting as well omg like ppl have say u get some greens man it is like the sun drying them up my fruit are old they just pick some up no matter what they look like. And so much more bc I can keep on writing and it is not good at all. Oh got to tell this they sit my groceries at othe ppl door one day a friend saw my food in the hall way. . Need better people not young ppl bc they don’t care just the money get some responsibility ppl to this or shut it down . But I love it the delivery bc I have it delivered to my mom do to her not driving anymore.ZzzzfffffjjjjjVersion: 1.13.0

Walmart InHome Delivery works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Walmart InHome Delivery.