4.3
4.35988 star

Total 31 Negative Reviews

Tracker + Followers Insights App Complaints & User Negative Comments 2024

Tracker + Followers Insights app received 31 complaints, negative comments and reviews by users. Have you ever had a bad experience using Tracker + Followers Insights? Can you share your negative thoughts about tracker + followers insights?

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Tracker + Followers Insights for Negative User Reviews

Wish I could give 0 starsThis app is horrible. 1. I downloaded and immediately had to play a game to get to the app...ok sure. 2. Immediately asked me to try a “3 day day trial, then $35/year”. Ok sure, I’ll try it for 3 days. Within seconds I got a bank notification that my card was billed for $35. Unacceptable “glitch”. 3. I guess I have a premium subscription now so I try using the app. None of the content is able to load. All I can do in the app is view stories of people I follow. Why would I even need that feature as it exists in Instagram itself? 4. Try to view subscription info in settings and got a 404 error message. 5. Attempted logging out and logging back in, deleting and redownloading, nothing helped. Very annoying and waste of time. Oh and stole $35 from me..Version: 2.1

Horrible. Does not work and no customer supportNo support for the app. My app literally does not show new followers or even lost followers. When I click on them they say no data even if I’ve gained 5 followers. I paid $36 for the annual membership and the app literally does not work at all for the three things I wanted to use it for. Under the post performance section, it doesn’t display my last week and a half worth of posts or engagement info for them. I’ve logged in and out of the app, deleted and reinstalled and even restarted my phone several times. So yeah, that and the inability to actually track follower growth/loss means I’ve spent $36 for absolutely nothing. The Instagram insights available if you have a business account, as basic as they are, are immensely better than this app. Do NOT get this app. Two days ago I tried to contact the support team through the app and yesterday received an email saying that domain/email address doesn’t actually exist. This just seems like a fat scam at this point. Super disappointed. The free app I’ve used for years (and it’s not that great) is 10x better than this. DO NOT PAY A DIME FOR THIS APP!!!.Version: 1.1

You deceived us!Why wound you say we will get a 3 days free trial and deduct money for 1 year subscription innmediately. This is not fair enough. Why would I want to subscribe for a year on an app I don't even know how it works. This is a big time fraud!!! At least a week is better, if I like it, I'd definitely extend it. To think that the app doesn't even work. It keeps telling me it is unable to load my profile. I request for a refund please!.Version: 2.1

Not sure what on earth happenedI downloaded this app and got started with the free trial for three days. I was charged a whole year immediately. After continuing to look into the app it showed no data whatsoever on any option, any tab. Nothing at all. I suppose in order for this app to work new data needs to be collected moving forward in order to be displayed on this app to give me the results I’m looking for. But I’ve used other apps like this one that have given me instantaneous results. I wasn’t pleased. All of a sudden I switched back to my Instagram account and I became locked out. It was easy to change my password and get logged back in. The whole feel of this gave me some doubts so I deleted the app and request a refund with Apple. Not sure if there was just a glitch in my experience but I’ll be checking out some other options down the road. Sorry guys..Version: 2.1

Doesn’t work and the free trial charged me!?I tried logging in multiple times and none of the data would load. I had only signed up for the 3 day trial so I cancelled the subscription immediately seeing as it doesn’t even work. By that point, it’s already charged me the cost of a 1 year subscription. Can someone please get in touch to process a refund cause your contact link doesn’t work either. Thanks..Version: 2.3

Lies about their offers! Scam!I recently downloaded this app and was offered a free 3 day trial. When I clicked on it it asked for authorization like it does on all trials through various apps but instead of getting the 3 days trial I immediately got charged for a year subscription of approximately $30. As soon as I saw the charge I contacted them through email and after 2 weeks of waiting I have not received anything at all. I would also like to say that most of the information you are getting charged could easily be found for free. When I try to go through most of the options that are locked by a subscription it states “No data found” even though I updated the app and refreshed my Instagram information. So not only was I charged for the app when I specifically selected the 3 day free trial, the quality of this app is subpar compared to what I paid for. DO NOT FALL FOR THIS SCAM..Version: 2.1

SCAMThis app is scam! This app is scam! This app is scam! On the app it said I can try a 3 day trial so I signed up for it but how can I be charged £35 straight away? That’s not fair?! There is a reason why it’s trial, not charge me straightaway. I would like a refund please I cancelled the subscription straight away. You cannot be scamming people like that with the trial! I want my money back! I want my money back! I want my money back! I want my money back! I want my money back! I want my money back! I want my money back! I want my money back! I want my money back! I want my money back! I want my money back!!!!!.Version: 1.1

AWFUL APP DO NOT DOWNLOADI decided to try out this app, I had others but just wanted to see what this one was like. I signed up to a free trial to find that they have charged me! I couldn’t find any contact information for this company. They charged me for a yearly subscription of round £35, if you look at the comments you can see everyone is saying the same thing. Do not download and if you do then report the problem to Apple as they can refund you as long as you do it soon enough. I managed to get a refund though Apple. Don’t download this app is a scam.Version: 2.1

Worked for 5 minutes—THEN TROUBLE.Worked for 5 minutes after downloading. Thereafter, nothing but trouble. When I first downloaded the app, I couldn’t BELIEVE those who weren’t following me and I was giving some much engagement to their posts/stories & it wasn’t being reciprocated. So I began unfollowing those. However, after about 10 unfollows. My following on IG wouldn’t load anymore via the app. Then I went back to Unfollow app & my account or nothing wouldn’t load and it started to lag. I tried to unfollow those a more tedious way by manukau checking rather than an app & now I can’t see who if the person I am following is following ME! 👎🏼 hopefully, I can my IG back up and running because I don’t want to delete it and start over..Version: 1.1

😬🤔First time downloading an app to know who might unfollow me on Instagram, and saw the 5 rating of this app so I installed it. After I installed it, it will ask to login/signup, then after I logged in my Instagram account it tells me to enable notifications; so I did. It tells “get started” and clicked it, a sec later it sent me on my homepage And I still don’t know what just happened. So I thought it’s just a bug, so I uninstalled it and installed again! Repeat the logging in/ signing up thingy and clicked “get started” NOTHING HAPPENED! I don’t know why it send me directly to my homepage🤔 Wonder if my account is safe ⁉️ When I click the app and waited for a sec I didn’t see my Instagram account logged in, instead it just closed and send me back to homepage 2:04 am Just wanted to try this types of apps where I can see who unfollow me, instead it leaves me confused and worried 😟 I think it’s better to just switch your Instagram account to professional acc, (Just for fun, Fashion, Personal blog, etc) that way you would know HOW MANY UNFOLLOW YOU but it won’t tell who those people are. I’m leaving this review of my experience about this app here.... reviews are too good to be true~.Version: 2.2

SCAM!! Charges you Immediately for SubscriptionI downloaded this app to try it out, see if I liked it. I decided to try the FREE 3 DAY trial to see if I liked it enough to keep it. Personally, it was not worth the money that I would be paying. So I decided to cancel the subscription the same day. In their subscription terms and services, it says as long as you cancel a full day before you are set to be changed, you will not be charged. I canceled the same day I got the subscription. But as soon as I canceled the subscription, I was still charged $38. When trying to reach out to support that maybe there was some kind of mistake, I saw their support feature in the app contained no email address. On top of that, their rights to their website domain has also expired. This subscription is a scam. Don’t download this app..Version: 1.3

False claims if a trial and non functioning App! Do not waste your time!This app is horrible, 1st off they offer a three day trial which clearly says that they will charge you ex amount of dollars after the three day trial period ends, that does not happen. They charged me immediately. I contacted Apple and was told that they would review my request for a refund and that review could take up to 48 hours and after that it could take up to 30 days if they decided to refund my money. 99% of the functions do not work and I have tried multiple different ways to get it do the things it says it does. It will not show me who has blocked me. If someone sees my story in order to see the person the app has to be open at the same time someone is looking at your story. If they block me after seeing my story or if the app is not open on my device it will not show that person at all. Epic failure!.Version: 2.1

Do not download!By far the worst app. I downloaded it and was promised a free trial and was still charged $50 for a yearly subscription before I had even tried it. The contact info does not work and Apple Pay will not refund me. I am so disappointed with this!.Version: 1.1

Useless if you pay firstPay to review:(.Version: 1.1

Not a good companySo in the app description it tells you you can h e a free 3 day trial. When taking this up you have automatically charged me nearly £36 for the whole year. So far for a free 3 day trial. It also states that I have 2 weeks to get a refund...There’s no contact details provided for me to request the refund. I hope the company sees this review as a way to refund me my money please!! Also I don’t think this app is safe, I’ve gone on to the tracker, stated that I’d lost 200 followers overnight.. this wasn’t the case however when going on my Instagram app it had signed me out saying that I may have been hacked or phished. Please be careful with logging into this app with your insta details because you may find your PERSONAL INFORMATION has been COMPROMISED.Version: 2.3

WORST APP EVER - COMPLETE RIPOFFDO NOT GET THE FREE TRIAL CAUSES IT CHARGES YOU. Absolute ripoff and complete trash. Says it’s going to give a free trial and then automatically charges nearly 53$..Version: 1.1

Trash has a new definitionThis is APP is TRASH.Version: 1.1

Thieves!Despite the amount of high star reviews, do not overlook all the reviews further down stating that they take your money immediately when you think you’re activating the three day trial. I have made a formal complaint to Apple, and will be repeatedly seeking a refund this is totally unacceptable. Added to which, although the app largely works well it is glitchy and I have had to log in and out several times as it keeps jamming. But mainly – watch out they take your money straight away. DISGUSTING.Version: 2.1

Wow!Not one review has stated that this app immediately charges you for a one year subscription, even while you’re in the 3 day trial. Didn’t have the app for 7 hours, and was charged for a one year subscription. App doesn’t load most of the options, closed on my 5 separate occasions, and fails to tell you who is unfollowing you, which was the main purpose for getting it. But I’m an adult, so keep the money. Maybe I didn’t read the fine print, and I’m not getting into a arguing match about, because statistics have shown that people lose. But if you are reading this, THIS APP WILL CHARGE YOU FULL PRICE! There is no 3 day trial! This app needs a honest review!.Version: 1.1

SCAMMMERYooooo give my money back, this is actually a scam..Version: 1.3

ITS A SCAM, SAVE YOUR $I downloaded the app and decided to try the free three day “premium” to see if it’s something I want to pay for before actually buying the subscription. It states you won’t be charged unless you cancel before the three days are up... nope, I was automatically charged immediately. Not only that, the app isn’t fully functional in showing the accounts that are “new followers” and “lost followers”. I attempted every means of reach out to their “support” team and tried sending two emails but it was a dead end. I got the kick back emails saying they are “undeliverable” therefore I tried going to their website to review the terms of use. All website links provided are not actually linked to any website. SAVE YOUR TIME AND DONT EVEN BOTHER DOWNLOADING! STRAIGHT SCAM TO JUST TAKE YOUR MONEY!.Version: 1.1

NOT EVEN WORTH 1 STARThis app is a scam. It says you can have a three day trial for the app, so I wanted to do that to see if it would be worth it however, it literally charged me £35,99. I saw it had charged me straight away so I went and cancelled the it and deleted the app because this is stealing money and they shouldn’t of done it. I contacted apple who put me through to iTunes and iTunes just get telling me I can’t have a refund through them as I need to contact the app developer. However this isn’t possible as the links provided to do so don’t work. I will be contacting iTunes each day unutil I get my money back because like I said before this is stealing. DO NOT DOWNLOAD THIS APP. A COUPLE OF WEEKS LATER IM STILL STRUGGLING TO CONTACT ANYONE ABLUT GETTING MY MONEY BACK. Apple are denying me a refund saying I’m not allowed one even tho it states cancelling within 14 days you can have one.Version: 1.1

I wanted to love this!I really wanted to love this out because everything else is crap. Unfortunately, this one seems to be almost as terrible. I was already prepared to get the pro version of this app because I am more interested in the analytics that it provides then the standard, free version. While the banner tells you that it is one price, there’s a different price listed throughout the app. The price is fine either way, but I find it hard to support a developer that doesn’t take the time to have the correct info throughout the app. Contact customer support, you say? Well, I cannot contact support because that link won’t work. Again, The developer should ensure that these things are acknowledged and being fixed. The third issue I have is how long it takes for this app to load. I understand that data has to be transmitted between the two accounts, but I’ve never had an app take this long to load. I love the layout and the look of this app is awesome! But, the functionality is incredibly poor. I’m not sure how it has so many good reviews because no one in their right mind has this much patience..Version: 1.2.1

Misleading with trial and no way to contact support?I downloaded the app to give it a try but there was no way to access anything unless you “subscribed”. Okay, lots of apps are like that and offer a trial. They offered a 3-day trial. It says that you would be charged after the three day trial once you subscribed. I subscribed and then removed the subscription so I didn’t forget to turn off the subscription so I could decide for myself if I wanted to continue. But I saw that they just charged me immediately! The “Contact Support” in the app leads an email template with no “To” email and says that it’s “(null)” and the website doesn’t load at all. This is infuriating and a scam, I want my money back..Version: 1.1

Seems good. But ran into an issue my first daySo far the app seems to do what it’s supposed to do. The only issue that I’ve had so far is when you look to see the people who you follow but do not follow you, the option to Unfollow themCauses the app to crash. Basically what happens is you click on the follower who does not follow you and then it gives you the option to Unfollow them. The issue is when you click the button to Unfollow them the app crashes. Hopefully this gets fixed because it’s annoyingHaving to close the tracker app and then open a Instagram and having to tape the user in to Unfollow that way.Version: 1.2.1

Misleading claim charges for a full yearThis app pops up a “free 3 day trial” button option and once you agree to it, it actually charges you for the full year right away! Usually within a “trial” period you can consider and then cancel the subscription before you are charged if you don’t like the service/app but there is no 3 day trial. This is an upsetting and misleading way into scamming your customers for paying for a full year, please stop :(.Version: 1.1

Give. Me. My. Money.I want my money back right now. That was all my money! I have like a dollar left. I want it back!! I don’t care how much effort this takes I’m getting that money back.Version: 2.3

Three day free trial for over $30?Taped the three day free trial banner being advertised on the app and was charged the year subscription. I’m not happy about this at all! The app doesn’t work ether. I downloaded this app and Reports. Both won’t load! I have given both apps a week to load and I got Reports to fully load twice total! Worked for a total of 4 minutes and then closed out on me and wouldn’t reload again! Emailed customer support twice. No response.I WANT the app to work. I would have no issue paying the yearly fee for BOTH apps (Reports and Tracker) IF THEY WORKED!!!!!!!!!!! But they don’t!! This is nothing but a waste of money! It’s theft honestly. Paying so much money and not receiving the services in return. Idk how this app has so many positive reviews. Is there something wrong with my phone? Or Is there something wrong with the app?.Version: 2.1

Bad appThis app seems fine at first but when It was getting ready to show me my followers and stuff it randomly took me of f it and whenever I press the app to go back on it takes me right off, I’ve tried deleting it and downloading it again and i left it for a couple of weeks and every time I tried to go on it, it would take me right off so my overall rate is 1 star because it’s not a good app and a waste of my time!.Version: 2.4

3 day trial scamWas charged full amount immediately. 3 day trial non existant..Version: 2.3

TrashThey charge your card without authorization now I have to go through fraud. Don’t bother..Version: 1.1


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