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TV Remote - Remote Control TV App Complaints & User Negative Comments 2024
TV Remote - Remote Control TV app received 72 complaints, negative comments and reviews by users. Have you ever had a bad experience using TV Remote - Remote Control TV? Can you share your negative thoughts about tv remote - remote control tv?
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TV Remote - Remote Control TV for Negative User Reviews
✓ Unrealistic price.....27.99$ ? I sell 100 + units a year to clients...... never would I suggest your product for solely the outrageous cost. I tell everyone to use the app from Roku. You may want to rethink your price point. Your device information is included to help the developer track your feedback Device Type: iPhone Device Model: iPhone 8, Bdrm Roku, OS: 12.4 App Version: 2.5 Build Version: 2.5.3.Version: 2.7
✓ No free capabilityWith no real functionality available for free it’s hard to see the point of the app. In theory you could pay £19.99 to use the app but I don’t think the Roku hardware even cost that. Decided to reach an extra 90cm and pick up the real remote instead.Version: 2.7
✓ Includes unnecessary paid subscriptionFor some reason this official roku app requires you to pay the subscription just for you to do simple tasks like turning up the volume to a certain number or operating other buttons on the remote. I don’t recommend this app because you shouldn’t have to pay for something that the other roku app remotes do for free. So what I do recommend is that you download the other roku apps that also let you play tv and do the extra extensions this app has as well..Version: 2.6
✓ GivenIt does not work at all. Whenever I press on something it keeps advertising to me and never does what I want it to do. It is the worst, trust me the worst!.Version: 2.6
✓ You need to pay to use itYou need to pay for a subscription to use the app..Version: 2.5
✓ Worst app everTerrible app refund my money the app doesn’t even work.Version: 2.7
✓ GrrrrWorst app ever.Version: 2.6
✓ Remote to take you to commercialsHate the constant ads.Version: 3.0
✓ Why pay?So I was babysitting my friends kid and her normal remote wasn’t working so I went to find something that I could use since the kid wanted to watch cartoons. Why would someone pay a week to use this app? I would HOPE something like this would be free to people with these TVs since I know the tv itself is expensive. I’m glad there’s a 3 day trial period, because if never pay $5 a week just so I could turn on the tv once 🙃 giant waste of money in mind..Version: 2.7
✓ VolumeSimply does not work. Never mind..Version: 2.6
✓ VolumeYour volume control is absolutely awful..i can not control my volume...you don’t even have a volume control on your remote..Why would yo make this so complex...You guy’s really need to revisit this application..i down loaded your app and it still does not let me turn the volume up or down..Why would you have a a remote without a volume control on it..Please help me understand this nightmare..Version: 2.6
✓ It’s not good, don’t even try it unless you have the money for itI downloaded it thinking oh this would be better then the Roku app thinking it was broken then I tried this one and after a while after trying to move and get to my show, it kept asking me for premium. Not worth it unless you pay for Premium.Version: 2.7
✓ Couldn’t tell youCouldn’t tell you how well the playing media from the phone on the Roku works since that feature costs money. I didn’t bother to use remote features because I can use the free roku made app for that. I wanted I watch video from my phone on my tv and don’t get me wrong I’m not someone who refuses to pay for the apps I use, after spending money on apps that don’t do what they claim to do I won’t spend a dime unless I know it’ll work. My suggestion to the developer is give the app the ability to use the feature for a limited time even if it’s just 5 to 10 minutes give a potential subscriber the chance to see the quality of your product and let them determine if the quality of the product you’re selling is worth the cost. When you block the key feature like that one, the one which is the main selling point considering how many other apps that offer to act as remote the impression given by requiring money prior to allowing your customer test it out is that it doesn’t work well and you’re trying to get a customers money before they realize they’ve paid for something that doesn’t work or doesn’t work well. Not that is then intention of the developer but it is the impression given..Version: 1.7
✓ GarbageDo not get this app. You need premium to even use the controls which is the one part you actually need. I suggest using the app under this one..Version: 2.7
✓ Total JunkI’m staying at a friends place and she has roku but no remote so she told me to download the app and I can’t watch anything cause it keeps asking me to upgrade to premium. I’m not going to pay for something I don’t own. 😡.Version: 2.6
✓ It’s essentially not free, weekly subscriptionIf you don’t upgrade, every single time you use the remote to do anything it will prompt you to upgrade. Then you have to find the small link to continue with limited access. I’m not paying $3 a week or $19 a month to use a remote. If you need money that bad after the ads already on the remote you shouldn’t have released the app until you had the capital. 🤷🏽♀️ this might be my first or second review in years, it was that annoying..Version: 2.3
✓ HaydenI didn’t want premium but it would not let me off.Version: 2.6
✓ Makes me payI can’t use any controls unless I pay? No thanks my TV CAME with a remote....Version: 2.0
✓ ABSOLUTELY USLESS!!!!!Don’t be fooled into downloading this ..there is absolutely nothing you can do unless you purchase a monthly subscription for basically a universal remote you can get for free many other ways.Version: 2.6
✓ Testing RokiBefore purchasing the lifetime use, I wanted to try the free version. During my trial, I found the program spent more time trying to connect to the tv then what I could use the application before it flagged me to purchase and consequently locked up. Not sure if this is just an issue with the free version but I won’t be spending any money to find out for fear that the purchased version will be just as glitchy..Version: 2.6
✓ Avoid!Utter rubbish!!.Version: 2.7
✓ Didn’t mean to purchase appI didn’t mean to purchase this app- (aside from the fact that it wouldn’t even connect to my network after almost 30 minutes of trying) I have no way of contacting anyone to stop my card from being charged the $21 and change for the year. There was no email, no phone number and you don’t accept messages on Facebook messenger... although, that’s what you have listed as your website. I’ve already deleted the app but want to be sure I’m not charged. Sorry for the mixup- hopefully someone can help..Version: 2.7
✓ Works good most of the timeThis app is perfect if you lost your Roku tv remote, works wonderful most of the time. The only issue we have with it is suddenly the volume key starts going all the way up and there’s no way to stop it, literally we have it on 12-14 usually and without pressing any buttons on the app the volume starts increasing til it reaches 100, so I tried turning it down, not working, powered the tv off and remote app volume is still clicking it self up. I removed the app and re added, no change. I hope I can get it to work normal again. It has happened at least 10 times in the past few months. I used to have iPhone 7, now I have a 12 and still has it he same issue with volume increasing to 100..Version: 2.6
✓ GARBAGEAbsolutely a garbage app. Don’t waste your time and efforts. Wish zero stars were an option. Every single click it will try to prompt you to pay for it and not let you use it whatsoever. Definitely don’t waste your money either!.Version: 2.6
✓ HorribleWill not connect to my tv and company will not provide a refund..Version: 3.0
✓ Actually uselessCompletely useless if you don’t purchase the premium version..Version: 2.6
✓ Doesn’t work unless you paySave your time..Version: 2.2
✓ It was fine until they randomly forced paymentI used this because my Roku remote suddenly stopped working. And the app was fine. Gives the basics. But now it won’t let me use it without paying. Anytime I try to click any button it automatically goes to a payment screen. I wouldn’t have to use it if my original remote worked. It’s pretty frustrating..Version: 1.6
✓ Wish I had read the reviews!Absolute terrible app! Advertised as free, yet following me downloading it, and using it once, it then won’t let you use it without going premium for a considerable amount! I did find another app that IS free and continues to be free! Also, app developers I have read your automated response on EVERY review asking to email problems with the app to troubleshoot! DONT BOTHER doing that with me, you can clearly see the problem EVERYONE is having. And still not fixed it! That problem is you advertise as free and fail to mention once downloaded you have to pay a ridiculous amount to use it!!!!!!.Version: 2.7
✓ Power Button AnnoyingThe remote app is great but the power button is annoying. Whenever I am trying to turn on the TV, message pops up about turning off the TV. Hopefully this glitch can be fixed ASAP because I’m waiting on the new remote but this is ridiculous.Version: 2.6
✓ Can I get through???So many attempts to make you purchase the premium version, feels like jumping through hoops..Version: 2.6
✓ GarbageI was able to change the volume on my TV a total of one time. An hour later when I went to try it again the app no longer works, any function you try to use just brings you to the hard-sell page. This app wants $10 a month for you do use a basic remote control function ,the developer should be ashamed..Version: 2.7
✓ Not impressedI’m a physician currently traveling for work staying in a provided apartment with a Roku. I can only compare it to my use of Apple TV with my Apple TV phone remote at home which are FAR SUPERIOR products. I was unable to link my blue tooth headphones for private listening but was far worse was how often I had to relink all devices to WiFi. worse still, EVERY time I went to use the remote I had to first close out of A ROKU ad. Thanks.Version: 1.7
✓ Have to pay to useYou have to pay to use your phone as a remote which they never used to do and is stupid as what’s the point when you got a remote new update is terrible I was gonna get Another ruko for downstairs living room I’m not now as I like to listen to the tv through my AirPods via the app when people are sleeping but can’t now.Version: 2.6
✓ WorthlessI just downloaded this and it will not let me choose my wifi network. Keeps searching for devices on some fictitious “MapleLabs” network, which can’t be changed..Version: 1.2
✓ Why can’t I just use the remote without paying?I don’t have a remote for my Roku so I downloaded this app hoping it would work but every time I try using the remote I have to purchase premium? I don’t get why I have to do that. All I want to do is to use the remote but I have to pay for it? I’ve already paid for my roku why do I need to pay for a remote app?.Version: 2.5
✓ Don’t get this one.Got this app because I left the remote in the other room where my partner was sleeping and my daughter wanted to watch tv. It lets you push a couple of buttons at first so I thought ok great this works. But as soon as I tried to switch to a different show all the app does is tell you to buy premium and doesn’t let you do anything else, can’t even turn the volume down..Version: 3.0
✓ Couldn’t use itIt wouldn’t work after the first 4 buttons I pressed. Instead, every time I tried to hit a button after that, I got a pop up add trying to get me to buy the premium version. It wouldn’t let me use the limited version after that. No matter how many times I clicked to “continue using limited version”, as soon as I hit a button, the ad popped up again instead. Use a different app. There are others..Version: 2.6
✓ Fix this...So this app is good and just like the others but why would y’all want us to buy something just to get to an app faster?? Makes no sense :/ Also my mom has this spectrum app and she can turn off anybody’s WiFi at anytime that connected to the WiFi and you have to have WiFi to use the remote LITERALLY now that makes no sense why do we have to have WiFi just to use an app? Anyways I recommend this to people’s but if your moms like to cute of the WiFi hurry up and download a new one also if you wanna ask why do you need a roku remote app if you wont have WiFi?? Well sometimes my mom wakes me up to take care of my baby sister and she has this tv and she puts me and all my siblings in a group on the spectrum app so she can turn it off when she wants to and forgets to turn it back on and I sometimes wanna put coco Mellon on for her so she can be chill and I could do me and ya so I recommend it to the People that moms don’t turn off the WiFi peace.Version: 2.6
✓ Not bad but bewareThe remote works well but despite me buying a lifetime licence for the app they have repeatedly taken the weekly fee as well. Whilst this is being refunded when I raise a problem with the App Store they keep taking the weekly payment. Very frustrating - get it sorted!!.Version: 2.7
✓ DO NOT USE.That is it. DO NOT USE..Version: 2.6
✓ You can get what this app offers for freeBasic app which offers the same as free apps.Version: 2.6
✓ FooledThought it was Roku remote. Cost me $31 for premium. Do I own this or is this a subscription? I was duped..Version: 2.6
✓ Poor remoteNothing but issues with the remote on my cell.Version: 2.7
✓ Annoying Premium Upgrade BlockadesWorks just fine, at least for my first use of it in the night. Next time I tried using it, all I could do was direct it to a specific channel - any attempt to press the arrows or OK button resulted in a premium upgrade window but no arrow/OK functionality. These did not subside, no matter how many times I tried clicking. Deleting this app and gonna using the official Roku remote app..Version: 2.5
✓ PointlessDownloaded the app to use for NowTV as an interim measure whilst waiting to buy remote batteries the following day. After 3 clicks of the arrows it then wouldn’t let me do anything without the purchase screen coming up. I kept clicking to remain with limited version but every button I clicked after that just kept taking me in circles. Don’t waste your time with this app..Version: 2.6
✓ £20 to use a remoteThis app is a rip off..Version: 2.6
✓ G.A.R.B.A.G.EYou get 5 clicks then it tells you to pay GARBAGE Terible.Version: 2.7
✓ SlowLags.Version: 2.0
✓ Full of bugsIt’s terrible. I got it because my dog kept eating my remotes, but it constantly disconnects and has to be reconnected to my Roku, and now it makes me purchase the app over and over every time I open it. After the purchase is complete, it lets me know that I’ve already bought it and asks if I want to repurchase for free, but it’s still a whole process I have to go through every time I want to fast forward a movie..Version: 1.6
✓ WhyCan’t trust any app anymore. Basically the second you download it throws subscription based plans for a remote control app down your throat. Every button press, and you get a pop up. This is everything wrong with apps now. Just charge a flat fee, if you want to act like it’s free, than make it usable when it’s “free”. Couldn’t get 2 minutes into using it without closing and deleting it. Utter trash..Version: 2.7
✓ Don’t waste your timeIt let me click the buttons 3 times so couldn’t even find a programme to watch then tried to get me to pay to use it again. What a waste of time If I could give 0 stars I would.Version: 2.6
✓ Paywall just to use the appYou can download the app and it will let you connect to your tv. You can use the remote but after five clicks on that remote you are bombarded with UPGRADE TO PREMIUM!!!! You made an app that works guys are putting ads on your app not enough to put money in your pocket or is deceiving people and then making your app a virtual paper weight make you proud. So yeah 1 star.Version: 2.7
✓ ScamTried to make me pay £20 for a subscription rubbish.Version: 2.5
✓ Terrible Service or Maybe None at AllNot able to connect using my iPhone does not recognize the TV on my most important apps like Xfinity so I cannot cast from Apple phone to television!!! Roku has used the excuse of the pandemic to stop in person assistance while every other company in the world is still trying to help their customers and have kept their employees at home doing remote work. Not able to get any help to correct any problem and the automatic replies are such a narrow few that you cannot find most of the problems you will encounter with Roku -I am stuck with the 50”TV I really don’t like and cannot get assistance for - Definitely not a customer oriented corporation. Terrible philosophy and lack of service!!!.Version: 2.6
✓ Not free at allCould have made this free but ads. No choice but to pay for it to use any button. I choose no.Version: 2.7
✓ Relentless premium upgrade ad is irritating beyond belief.I can’t navigate without this ad appearing. It might be a good app but if I can’t use it how can I give it 5 stars? 1 star only and that’s one star too many..Version: 2.6
✓ Worst appTerrible.Version: 2.7
✓ CrapCrappola.Version: 2.8
✓ Needs a lot of workRight out of the gate, the app claimed there was no music content available on my phone. Strike 1. I almost punted then but suddenly, magically, after navigating around a bit, a list of songs appeared. It connected to my Roku fine so I changed to Album view. There was no order to the albums - just randomly listed - so you have to scroll around to find one (I have hundreds so that’s quite inconvenient). Strike 2. Then, when I selected an album to try it, I got a list of the album contents but it was the same song; an album with 16 songs, if song names were sorted alphabetically, it listed the first song 16 times. Strike 3. No other views/filters for music, i.e., by genre, artist, ... To its credit, it did cast the music to the Roku so at least that function seemed to work. Doesn’t seem like this is ready for prime time..Version: 1.2
✓ BruhI just need to find the app what has a working remote because I lost my remote😩.Version: 3.0
✓ Standard design, really overpricedI downloaded this after misplacing my remote. I wouldn’t say this app gives you anything extra from the many other apps out there that allow you to control your tv/stick from your phone. I thought I’d give it a go but unfortunately after 2 or 3 clicks it stops you using it unless you purchase the premium option. I thought it would allow you to at least use the remote still but everything is blocked. Obviously time and effort go into these apps but these sort of remote control apps don’t need that much development and practically just put a different UI on a standard program. Looking at the premium option, weekly you’re looking at £4.99, monthly £9.99 and for the Lifetime (I think from past reviews this has been yearly) it will cost you £19.99. Not really worth it I’m afraid..Version: 2.7
✓ ABSOLUTELY TERRIBLE. DO NOT BUYThis is an absolutely terrible app. i have to buy premium which is very expensive just to control my stick from my phone?? is it really necessary to buy premium to control the stick?????? also, when it says ‘with no premium there will be limited options’ no. without premium you can literally do nothing. absolutely terrible app, DO NOT GET..Version: 2.6
✓ Force you to buy and upgrade instantaneouslyIt should say in description that it is not free but you can try for following days. Delegated immediately, without even using it..Version: 2.6
✓ £20 for a remoteHave a day off. What a swizz haha. Avoid this app..Version: 2.6
✓ RubbishThis app does not work at all in my iphone 11.Version: 2.7
✓ Can't find my way out of this nightmareI had a free one that you just had to watch an add every now and then but my son deleted it while playing with my phone. I put this one on and it was difficult to use because it would say to purchase or continue with limited access. I did not mind the limited access but when I would click that option nothing would happen and you would have to press it multiple times. I accidentally hit the other option and when I tried to exit the app By hitting the circle button at the bottom of the phone it processed my payment. I haven't got the slightest clue how to cancel this..Version: 2.6
✓ Unclear SubscriptionUnclear app navigation led me to a year’s subscription that I didn’t want, to provide features I can’t find, with no option to get a refund. Post response edit: Of course, a developer response advising I must be blind or stupid, (nice)... chiding me for reporting “as I found” and “suggesting” I bump up the rating ... 🤷🏻♂️ Meanwhile I bought a duplicate remote for £12 online - virtually half the cost of the app .. and is not *auto subscribed* year on year. But I was lucky as there just seem to be half size remotes out there now with the wrong shortcut buttons. the app is very laggy Throwing photos to screen and you can’t throw phone videos onto screen or from a website. Although I’m probably just being blind and stupid 😑.Version: 2.5
✓ Roki for rokiI just downloaded deleted and re-downloaded it again .......will not stay open.......I was so excited......what a major let down.Version: 1.6
✓ Works fine, needs to be free :/So I misplaced my physical remote and could never find it, so I thought I could use this app as a replacement until I find it. The remote itself works ok, kinda slow but whatever. It’s just dumb that you’re forced to pay a subscription just to use even the basic features (like the remote). Should be free imo. (EDIT) lol I forgot the roku app has a free remote so uh yeah this app is useless.Version: 2.7
✓ It’s not a “limited” versionFirstly, no offense to anyone who pays the monthly subscription for a tv remote. But I misplaced my remote and instead of looking for it, I thought “hm, until I find it I’ll just the app. But, I don’t wanna pay 10 dollars a month just to use the app.” And for those who use the app exclusively. You could buy a remote for 15 bucks. Why would anyone pay 10 dollars a month? And also, the limited version doesn’t even let me press any buttons without a prompt to purchase. Come on now, talk about a money grab. The app looks good though, so you deserve a star for that..Version: 2.6
✓ Buggy but better than mostWorks much better than most remote apps for other devices, BUT it’s very buggy whenever I try to connect to a device. I literally have to close the app, turn off my wifi, reopen the app, go to devices, turn my wifi back on, and even then I get weird error messages saying I have no devices, above my device list, clearly listing my device? Sometimes it goes away after a few seconds, but if it doesn’t I have to start the whole process over. Basically, the app won’t open or load if my wifi is on, but it also has an issue recognizing authorization of devices on my network..Version: 2.6
🙂 TV Remote - Remote Control TV Positive Reviews
TV Remote - Remote Control TV works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact TV Remote - Remote Control TV.
⛔ TV Remote - Remote Control TV Problems
