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The Information: Tech News App Complaints & User Negative Comments 2024
The Information: Tech News app received 34 complaints, negative comments and reviews by users. Have you ever had a bad experience using The Information: Tech News? Can you share your negative thoughts about the information: tech news?
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The Information: Tech News for Negative User Reviews
✓ Needs to be iPad nativeI used my iPad with a magic keyboard and so seeing the app open only in portrait makes it unusable..Version: 2.0.12
✓ Pricing scam and poor customer service.They charge $399 for the first year and then after downloading the app it says $299. Now they refuse to refund the difference. Just makes for a very bad first impression..Version: 2.1.4
✓ News app with no iPad support = no buenoThis is a news app. A $399/year app, at that. You NEED to have native iPad support, period. Read all the reviews that mention this and listen to your customers before they churn. The content is good, but 1 star app until you have native iPad support (including landscape mode). Will update my review if and when that happens..Version: 2.0.5
✓ Auto renewal with no refundThe Information auto renewed for me without enough warning. I was caught off guard. They also won’t issue a prorated refund after canceling. I should have immediately canceled my subscription after subscribing to prevent a surprise bill down the road..Version: 2.2.2
✓ Not worth the priceFor $39 a month, this information can easily be found elsewhere. It is way too expensive for what it is worth..Version: 2.0.7
✓ ScamThis is a scam really. The app exists for no other reason than to be able to send notifications, any notification you click then takes you back out of the app. Apple should remove imo.Version: 1.1.2
✓ No dark modeIt’s almost 2023 and there is no excuse that a mobile app does not have dark mode. This is the number one reason I don’t open this app on my phone, even though I like the content..Version: 2.3.1
✓ Why am I being sent to a browser?For such an expensive subscription, I’m not sure why the app sends articles written by their own staff to open in a browser. Is it asking too much to have articles open in the app?.Version: 1.0.4
✓ Not Fit for iPadI get emails from TI, and clicking on links takes me to my Slack app, where I also receive all TI articles. But when I click on an article in Slack to see the whole thing, I’m redirected to The Information's iPhone app, which downloaded automatically to my iPad because it’s on my iPhone. Who wants to have to turn their iPad sideways and read articles on a small screen rather than in a browser?? I’ve deleted the TI app from my iPad, but it makes plain the fact that TI needs an app built specifically for the iPad..Version: 2.0.2
✓ Paid for a year, but only got six monthsIn February, I tried out this app and ended up paying for a year of "The Top 10". The most recent update prevents me from viewing the "Top 10" stories, and it displays an up sell for their standard subscription. I can't recommend an app that takes a year of money and only gives 6 months of the product..Version: 2.0.0
✓ Can’t stop getting spam emailLook, the app was fine. But it wasn’t for me. I unsubscribed. But now that I can’t seem to turn off their email after unsubscribing a few times I’m writing this..Version: 2.0.10
✓ GrossNo iPad Pro support. Gross given the subscription cost. Get it together....Version: 2.0.3
✓ Lags when you scrollReporting is great, pricing is fair/debatable whatever- this is a review on the app. It's unacceptable that the app lags when you scroll- it's become so bad that I have to use the mobile site instead. Really dumb, fix your scrolling!.Version: 2.3.1
✓ Great journalism, OK app$900 a year, please add dark mode :).Version: 2.4.6
✓ LimitedDoesn’t work on iPad. Good content though..Version: 2.0.0
✓ Reading in a browser is betterWhile The Information articles are top notch, when the reading experience on a browser is better than the reading experience in your native app then you’ve got a problem. This app loses formatting from the original article, doesn’t have the option to bookmark articles for later (or offline reading for that matter) and is missing all kinds of functionality like a native video player or account management. Please add some of these features that already exist in the browser!.Version: 2.1.4
✓ No iPad AppSolid journalism … on tech … with no iPad app. Boggles the mind..Version: 2.3.14
✓ Please make an iPad native appReally need an ipad native app for this! very disappointed that there isn’t one as the ipad is my main consumption device for all things reading (especially given what we pay for subscription).Version: 2.0.13
✓ Ipad app is unusableIPad app reminds me of when the first ipad came out and there were no native apps — that gross bloated-phone look. I really need to be able to use the app in landscape mode, so the fact that that isn’t possible makes the app totally useless, which is a shame. If your app provided a better experience, I would definitely be more engaged with your content..Version: 2.0.7
✓ Solid writing but missing featuresThe writing is great, but the app really needs baseline functionality like being able to save articles to read later..Version: 2.0.14
✓ Needs an iPad version and dark modeThese should be table stakes for any news reading app in 2023..Version: 2.4.5
✓ Terrible for iPad.Useless to use on the iPad. Slow and the website is easier to read..Version: 2.0.8
✓ Can hardly be considered a mobile appThey essentially brought their website onto the App Store without any mobile-specific changes. The app is clunky and does not work well on the iPad. Save yourself the trouble and stick to the website..Version: 2.4.6
✓ The worst customer service I’ve ever seenDisrespectful and unprofessional..Version: 2.1.3
✓ IPad neededGreat content, app is meh. Really need iPad native version.Version: 2.4.5
✓ Nothing you can't somewhere else for freeNo exclusive stories worthy of the subscription $.Version: 2.0.2
✓ Brilliant publication, worth every penny, but the app on the iPad is absolutely awfulA future looking publication with amazing journalists … and the media world’s worst iPad app..Version: 2.0.16
✓ The app makes my subscription worseI'm most frustrated by not having a dark mode. If I read articles in any other news app, the app is able to match my device theme and have a dark mode. For The Information articles, I need to read them in my inbox or in a browser to avoid blinding myself with the white background. It's not that hard to implement a dark theme - PLEASE DO IT!.Version: 2.3.1
✓ Can’t loginApp won’t recognize the same password I use on the website. C’mon, this is basic!.Version: 2.0.15
✓ Pretty bad appThe news are original and Ok (doubt about ROI with their price). But the app is pretty bad: 1) no dark mode 2) no bookmarks 3) no ipad app And many other “no” :(.Version: 2.3.8
✓ Potential… but not iPad native so moving onHow can you depend on tech information, among other things, from a source that can’t get the basics right? I mean… c’mon… it’s not 2005. Having to 2x an iPhone shaped article or… launch a browser… just gives off the vibe that you don’t have it together. There are solid info sources that get this right. Alas… The Information does not. Hard pass for now. I may revisit if this changes and I notice..Version: 2.0.16
✓ BoringThe Tech Top 10 has no more info than the regular media. And, there’s no refund even if you cancel within 30 days. Better to spend the same money on subscriptions to The NY Times, The Washington Post, Wired, or Slate..Version: 1.0.4
✓ Better in browserTime to make your app iPad compatible. Love the content..Version: 2.4.3
✓ No iPad version? Seriously?I paid 200 bucks but cannot even use iPad to read the articles? Seriously?.Version: 2.0.17
🙂 The Information: Tech News Positive Reviews
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⛔ The Information: Tech News Problems
