Find My Phone, Friends&Family App Negative ReviewsLongwind Studio

Find My Phone, Friends&Family Negative Reviews

3.6
3.62689 star

Total 77 Negative Reviews

Find My Phone, Friends&Family App Complaints & User Negative Comments 2023

Find My Phone, Friends&Family app received 77 complaints, negative comments and reviews by users. Have you ever had a bad experience using Find My Phone, Friends&Family? Can you share your negative thoughts about find my phone, friends&family?

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Find My Phone, Friends&Family for Negative User Reviews

Not helpfulI tried to use this app. It’s not finding my phone or my family’s phone. How do I cancel my subscription and ask for a refund. There isn’t a way to contact the company unless you write a review..Version: 1.2.9

Scam!!!Don’t download!!! I never gave permission and just got charged $114.Version: 1.1.0

TerribleCannot work out how to unsubscribe!!! 29.99 a month and I can’t unsubscribe! Absolutely ridiculous! Please help!.Version: 1.1.0

What the subscription info does not tell youNot only is your account charged when you subscribe to this software but also every user who agrees to be added by you - even if they don’t want to use it for tracking. I downloaded the app to know where a family member was on holiday and they were charged $69 as well as me! Also not obvious at all how to subscribe for one month (I only planned to use it for one week). It works but is not worth $140!.Version: 1.3.3

I hate this appCompletely inaccurate tracking. My location bounces around all over the place. Causing misery..Version: 1.3.3

II was investigating this app and to do so had to take out a 3 day trial. I decided not to Proceed and now cannot find a way to cancel the purchase. This seems very dodgy!.Version: 1.3.3

Cannot cancel subscriptionThought I’d give it a try, since it had a “free” 3 day subscription. After a couple of days, I decided to go another direction. I spent most of the evening trying to cancel the free trial. I could not find a “cancel subscription” anywhere! Not on my Apple ID profile or anywhere in the settings. I can resubscribe, but not cancel. WHAT A SCAM! Unfortunately for me, they have billed me for an app that I won’t use & I’ll post on FaceTime to avoid this app like the plague!.Version: 1.1.0

Total scamThis app is a total scam. It will force you into an annual subscription. You will not be able to get your money back. Do not buy. Do not try..Version: 1.1.0

ScamDownloaded the app to try and help a friend find his phone and before I knew it I all of a sudden had a 74 dollar charge that I can’t get back for something I never wanted.Version: 1.3.3

Fraudulent not as describedThis app tricks you with a 3.day free trial that once you sign up it does not offer a way to cancel from with in the app so it can charge you the ridiculous fee they offer further more the app does not work as described all of these leads to conclude that it’s only concern to get your personal info ,the interface on the app it’s very cheap looking and complicated to use, shame on apple for allowing apps like this operate.Version: 1.3.3

ReviewI don’t like that you have to pay for it it should be free in my opinion.Version: 1.2.1

It is not clear or easy to unsubscribe, this is not user friendly.Don’t apply, try others first..Version: 1.1.7

ProblemSince our subscription was renewed for our second year it will not recognize my husband’s phone, can I get some help with this please.Version: 1.3.3

HELPI’m trying to find my daughter’s iphone and the app won’t let me. if i cannot do that then i want to cancel my subscription to the app. please notify me of how to find her phone or confirm cancellation.Version: 1.1.9

Ariel DunlapI’m trying to cancel my plan now and if you take any money off and I emailed you the to cancel it before three days and Its no we’re on here to cancel it I’m gonna report you to the Better Business Bureau.Version: 1.1.0

TerriblePaid almost 70 bucks for a years subscription and the app almost never works.Version: 1.1.6

Where is link to cancellation?I want to canceling this APPS and couldn’t find the link to cancellation before you charging my due date! Not want to pay! HELP!!!!!.Version: 1.3.3

Cannot Cancel “Free Trial”Would give zero stars if I could. I downloaded the app for the “free trial” but found my phone literally minutes after. Within those minutes, I tried to go back and cancel my 3 day trial as soon as possible, but it still shows as an active subscription and I fear I’ll be charged after the three days after reading the other majority of bad reviews. You all have responded with a “via System Settings > ITunes and App Store....” default message, but it doesn’t work at all. I’m going to report and am expecting a full refund if anything..Version: 1.1.5

Although shows monthly price to upgrade it charges the full year!!So misleading!!!.Version: 1.3.3

Do not download. They steal your moneyThis app charged me $76 without my consent. It was never confirmed and I was never notified the charge was taking place or the amount I was to be charged..Version: 1.3.3

Total Scam - avoid like the plagueMy find my iPhone app had disappeared from my Home Screen so I downloaded it again (or so I thought). Turns out (from what I’ve read, is that it’s an update that removes find my iPhone from your home screen and then App Store recommends this app as top choice so you are led to believe it’s the app you wanted AND then you get notification saying they have charged you $9.99 on a monthly subscription for the privilege. I’m sure many others have been caught out too. Disgusting sneaky way to scam people out of $$$..Version: 1.1.5

No refundI just accidentally click the subscribe button and on other day they deduct my 106 dollars.. now i am trying to ask for refund and they said no refund avaliable for this. 106 dollars are to much for this app.😓😓unsatisfied. i dont know how can i get my money back..Version: 1.3.3

Can’t get worse than thisSigned up for. .99 trial waisted two hours walking where it said phone was! It was at a police station ON two miles away first time said phone was at my bussiness 30 miles away the app is a gimmick doesn’t use true satellite imagery.Version: 1.3.3

RefundHello I would like a refund as I was charged incorrectly towards this account.Version: 1.2.3

My experienceI tried to use this application for a day and it was not good for me. I was charged me for one year subscription without the option to refund. It was a real un happy experience for me..Version: 1.3.3

70 DOLLARS A YEAR?!Thus far, I can’t even get into the app and it wants you to get a subscription and the yearly subscription has a mark on it saying “SAVE 20%” Just get the monthly subscription it is a money saver. Except that “SAVE 20%” thing that is 70 DOLLARS FOR 365 DAYS..Version: 1.2.0

Cancellation of App. Find my phoneI cancelled this subscription with 2 days of receiving the option. Teeth Apple has totally ignored my request and proceeded with the subscription. My previous emails regarding this have gone unanswered, please contact me on this matter otherwise I will take this up with Ombudsman. Ray George.Version: 1.1.8

Unable to cancel my subscriptionWhen trying to cancel my 3day trial, there is a place to tap to “unsubscribe”. That takes me to another site that never loads , preventing me from canceling. I guess the only way to do this is through my credit card company and report any charge as fraud..Version: 1.3.3

I don’t want this.I am trying to cancel this prior to the 3 days of free trial and am unable to do that. All you want is to take my money and I am not interested in this app at all..Version: 1.3.3

Refund ME!!!I just want my $73 back!!! I didn’t want to purchase this stupid app. We didn’t even use it. The purchase was accidental and now you guys aren’t even willing to answer my emails!!!.Version: 1.1.0

I cancelled - today was last day - an just got billed againThis Apple is completely useless waste of money I canceled today because my subscription ended November 2 and I just got a rebuild for $70 is there anyway I can get in touch with this company or a customer service number not happy.Version: 1.2.9

Dont DownloadHonestly, I lost a device this morning and I was trying to find it. Tried out this app, literally EVERYTHING does not work. And if it does, you need to pay for the free trial. Dont download, not suggested..Version: 1.3.3

UnbelievableI get this app to finds friends phone and all the app did was advertise and try and get contacts!!! Not one time did it ask any INFORMATION about the phone we were supposed to find. This app is a joke and should be banned at Apple Store.Version: V1.0.7

Complete scamThis app is preying on people unfamiliar with the apple find my iPhone function. This rip off charges people for a service included with their phone and charges them annually $70 within days of purchase..Version: 1.2.3

Worthless app. Apple provides for free don’t waste your timeDidn’t work at all & Still charged me even after unsubscribing, I kept getting an error message to cancel during free trial and got charged on the 3rd day..Version: 1.1.9

ScamI didnt agree to anything and they took $150 out of my account.Version: 1.3.3

Don’t trustWell I fell in the same trap as the all the other people did and I cannot cancel it so I said well I don’t care this is stupid and I wish I could give a 0 rate u bots.Version: 1.3.3

Did not subscribe and was chargedI was charged more than the yearly price for this app when I did not subscribe to this.Version: 1.0.9

Doesn’t refresh easily.Will not refresh must close out the app and restart. Also there is a delay by up to 12 hrs of showing location. No customer service..Version: 1.3.3

Trying to make me buy something I don’t wantI’m about done with apple. I don’t want any new enhancements or track anyone! I just want to find my own devices when I want. Cut the crap bi have a life and it’s not learning the latest and greatest about invading privacy. Jerks.Version: 1.1.0

Money stealing worthless appI downloaded this app and canceled within the no charge time frame and they still charged me for a year long subscription. It’s not useful to me at all. I want a refund!!!.Version: 1.1.0

DIDNT WORK FOR METhis app does not work for accurate, real time tracking and the locations are inaccurate. My husband was standing right next to me with his phone and the tracker showed he was in another city..Version: 1.0.9

StupidIt’s not free and it costs way too much.Version: 1.1.0

Don’t download thisIt let me find my missing headphone and now my headphones turn off automatically all the time. This app is crap.Version: 1.3.3

SubcriptionI thought I would be notified if I wanted to continue my subscription. I was charged without asking me. I want to cancel the subscription and get a refund back for the amount they stole from me. Im disappointed with the way they handled this app..Version: 1.1.0

Won’t payNot paying for this app DISGRACEFUL.Version: 1.3.3

Don’t even want to leave a single star.I downloaded this in an emergency. It was NOT HELPFUL. And I had to sign up. And not realizing it I was then charged 75$USD a couple days later for a FULL YEAR of this trash. So. I DO NOT RECOMMEND, and 100% DO NOT SUPPORT THIS. Can’t even get a refund on what I didn’t realize I was signing up for in a hurry..Version: 1.3.3

Cancel this subscriptionI downloaded this application by mistake wasn’t too alarmed since it said there was a trial period of 3 days. I am not finding an option to cancel. Can you advise.Version: 1.1.0

How to cancelSubscription was made by mistake. Trying to cancel but can not find a way to make it happen?.Version: 1.3.3

OverpricedWhy pay £70 a year for something thats already on your phone..Version: 1.1.0

IFinderThis app doesn’t work like it says. It’s location service is always wrong don’t recommend this app.Version: 1.3.3

Charged when shouldn’t beI had downloaded this app to help my friend find their phone and the app was free but somehow still charged me a yearly rate, that I did not choose. Now I am locked out of my Apple ID to download other apps until I let this payment go through. I would not download or try this app.Version: 1.3.3

No pointWhy for make this game if we have to pay for almost everything.Version: 1.3.3

PaymentI never used the app and it’s charging my account. I have tried to remove it and it will not allow me to remove my card. I’m very upset and considering totally leaving Apple services all together.Version: 1.0.9

ScamDidn’t even realise and now being charged automatically $114.Version: 1.1.0

Initial upsetI have had a 3 day trial free. Cancellation has to do with Apple subscription settings, must check with identifier first. Thanks to developers for prompt answers on my queries..Version: 1.3.3

ScamThis app advertised a 7-day trial window, until after I purchased it. I was charged $70 after 2-3 days. There is no way to contact customer service. I took a screen grab of their original contract, which is false advertising as it clearly states a free 7-day trial period. I will be reporting to Apple and to the BBB..Version: 1.1.0

Absolutely TerribleSo i wanted to try to find my Samsung kids tablet and i knew how, but when i got on the app i tried to create an account and I created the account but then it kept telling me to pay! If the game costs money, DONT MAKE IT FREE. Gosh some people.....Version: V1.0.7

Cost and availabilityI have to pay to use the app?! I won’t pay cause I just wanted to find my AirPods and nothing else. I would not play a 70 dollar fee just to use a app I will only use once.Version: 1.3.3

Can’t deleteI can’t delete this app off my phone !.Version: 1.2.3

Really manI have to pay for absolutely everything, there is no test run and I don’t get one contact free, how am I supposed to know if I want to buy your product if I don’t know what your product does or if it actually works?.Version: 1.2.7

Absolute ScamScam that pray on people’s ignorance not realising it’s a subscription and a very expensive one..Version: 1.1.0

SCAMTotal scam, thought it was the real Find My IPhone but got charged for $114.00 dollars without my knowledge or consent. I’ve reported to Apple, don’t download this app..Version: 1.1.7

Rubbish1. You have to pay 2. It has access to you’re account 3. You can’t actually find your phone 4. Just completely rubbish.Version: 1.3.3

UselessDon’t use this app I pay $7 but it didn’t work useless app.Version: 1.0.9

DONT BUY!!!I JUST BOUGHT THIS APP TO HELP MY DIND MY HEADPHONE THAT IS MISSING AND IT IS USELESS WOTHOUT PAYONG LOTS OF MONEY!!! TOTAL SCAM BEWARE!!!.Version: 1.3.3

UselessThis is my third review of this app and I’m hoping the developers are paying closer attention than they did the last time. Before when I hit refresh it would show exactly where the other phone is now it doesn’t show that at all I have to scale down in order to see where the other phone is. So whatever changes they made were completely useless. The app still doesn’t update properly and hitting the refresh button is like there is no refresh button so they might as well just delete that option. The app used to be able to show the pace at which that person in the car was moving. now the app doesn’t show that at all and the updates are so bad so poor that the location of the phone can be five blocks or six blocks away before it shows where they actually are. If I could give this app -10 stars I would. I’m surprised that Apple even considers putting this app on any iPhone because it is so useless..Version: 1.2.3

DO NOT TRUST THIS APP or the companyI did the trial for $1.00 but when I saw the price I cancelled it immediately. The company StreamPrima immediately started trying to charge my credit card even though the trial period was until December 20 and it was only December 11. My credit card declined it and asked me to contact them, which I did. They would answer and hang up on me immediately. I tried calling 10 times and each time they hung up. They finally charged my card after numerous attempts but my credit card company is disputing it. So, a fraudulent app and company so beware!.Version: 1.3.3

Terrible support and complete scamFrom word go the support has been zero. The app Doesn’t even work and after cancelling subscriptions on several occasions I still cannot get my refund.Version: 1.3.3

Customer supportWhy is it hard to find the customer support to help with a problem?.Version: 1.3.3

Ripoff ScamClick contine trial during instal commits you to $92/yr subscription. Still can’t find way to cancel. Shameless con..Version: 1.0.9

HelpCancelled subscription same day I was charged. How do I get my refund please help. I have messaged on fb page and no response. Thanks.Version: 1.2.5

Can’t CancelClicked free trial and went to cancel and now can’t. Went to subscriptions under apple id and cancel subscription does not work. Total scam to force you to pay for app and not be able to cancel..Version: 1.1.0

I’m madTo much MONEY IM BROKE BUT I NEED TO FINE MY DAUGHETERR I’m very unhappy with this app 😡😡🤬.Version: 1.1.9

App is in ErrorI already paid annual subscription. By mistake, it was deleted from my phone. Now I am not able to login. “ something went wrong” shows on screen. It force me to buy subscription again. While my original subscription expires on Aug2022..Version: 1.3.3

Totally disappointedThis is a tricky app. They tell you that you will be asked if you want to continue with the subscription but they charged my account anyway and I can’t find out how to cancel the subscription.. they make taking your your money an easy trick but not getting it back or canceling. I have this same thing for free on life 360. This is ridiculous.Version: 1.1.0

Feels like an overpriced scamApp seems to be trying to capture people with a logo that looks like google maps and a feature which is a free component of iCloud “Find my”. Fortunately able to talk my parents through cancelling the extortionate subscription before they were charged..Version: 1.1.0


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