- 93.9LEGITIMACY SCORE
- 94.4SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Vixer – Video Editor & Maker App Complaints & User Negative Comments 2024
Vixer – Video Editor & Maker app received 31 complaints, negative comments and reviews by users. Have you ever had a bad experience using Vixer – Video Editor & Maker? Can you share your negative thoughts about vixer – video editor & maker?
Please wait! Vixer – Video Editor & Maker Facebook comments loading...
Vixer – Video Editor & Maker for Negative User Reviews
✓ Good, but…This app is really good, I can crop it, trim each little video, etc, but when I had finished my first video, I tried to save it to my photos, but it wouldn’t let me, either because of premium, or because of the premium features I used. Either way, I looked back for the premium features I had used (apparently I used 2) but couldn’t find anywhere I had used them. I soon figured out that ‘merge’ was the actual videos I had put in, the actual POINT of which I had downloaded this app. 😩I’m not trying to be mean, because it is a pretty good app, but I wanna warn people, if you’re like me and you’re not willing to pay over 50 bucks a year just to do such a little thing, you will get annoyed. If other people are willing to pay, they will love this app..Version: 3.9
✓ Very disappointed right nowI love this app. It’s very easy to use and does enough for me to create quick content. But I recently lost all of my content since starting my business. It’s been impossible to know how to get in touch with Vixer. I’ve written them on instagram and can’t find any customer service info online. When I first got this account I thought that it would be linked to my iCloud or at-least my email but that’s not the case. I followed the instructions to try and create a account through mail and was unsuccessful. Like why is it so hard to just have a login with email and more sure people work is backed up. I now have to start all over with everything. I have to spend more time finding pre edited content. And when I need to edit something I have to now split everything in order to make proper edits. Very upsetting!.Version: 4.4.2
✓ Export failedWhy? What do I do?.Version: 5.2.6
✓ Disappointed!I used this during the free trial period and couldn’t be more pleased so I purchased the full version today. Now I find that whilst creating a video is great the reason I wanted this is to upload it into Instagram Reels. Here lies the problem and reason for my 1 star..... You have various download options but it doesn’t matter which option I use, when I upload this to IG Reels the video expands and you can’t see any of the added text and the images are too big for the screen. A complete waste of my money. Then, there is no way, that I can easily find to contact the programmer to request a fix or a refund. This is a good app for creating slideshows, cropping video but there are lots of bugs, like I can’t fit a video how I want to a template, it does not allow you to choose the size you want and stays fixed, so really there is no resizing available. Sort out the issue or give me a refund and I’ll happily change my rating!.Version: 3.7.3
✓ Charged for a month even though I selected free trialPlease refund.Version: 4.9.3
✓ BadMoney grab.Version: 3.6.1
✓ Waste of time and moneyIs not friendly to use.Version: 5.1.7
✓ Good editing appThis is a great app for editing. I use this to compose reels as I find it helpful to move sections around, trim, add audio etc which you can’t do on Instagram. There are two big bears though. Between each take there is a transition tool which will pop constantly when you tap on your footage. It gets annoying and also I found I can’t move the text around? It just stays in the middle of the screen. But Instagram prefers it if you use their text so it’s not a big deal. When you pay for app you want it to do everything so I’m not sure if I would pay again. Hope this helps..Version: 3.6
✓ Would love to give higher scoreI’ve been using Vixer for my time lapse videos for my IG business page. Overall, I like the app but it does have its problems. “New” music isn’t actually new. I bought the app because of the music selection but would love to see more and have the selection updated more often. Songs that are not new shouldn’t be labeled as such. Recently, I created a video on Vixer and it wouldn’t download at all. I spent a long time creating this video and it was frustrating to say the least. The app kept crashing/closing then I couldn’t get it to work at all. I had to delete the app entirely which erased all of my videos (it’s supposed to backup on the Cloud and it obviously did not. Everything else on my IPad uploads to the Cloud seamlessly). On the positive side, your app makes it very easy to edit the videos and I like the platform overall. Just wish I could ways rely on it to download reliably and wish the music was updated more often..Version: 4.4.2
✓ Not usefulTried and didn’t find any good..Version: 5.0.1
✓ Waste of money!I have lost HOURS on this app, multiple times, thinking it’s user error but I’m now pretty fluent and can say premium subscription is a waste of money. Firstly, I didn’t choose to pay this - I created a video, it wouldn’t let me save without paying (saying I was using a paid editing tool) so I re-did the entire video and it said the same thing again though I only changed the speed and added music - both free options. I messaged support and they did not respond so lacking time to re-do another on a different app I just stupidly paid the fee. I’ve tried to create another video, it says files were not added as they were damaged which is untrue I checked all images and videos which were all fine. I tried to upload 450 images/videos/live images = failed. I uploaded only live images and normal images = failed. I uploaded 400 images only = failed. I’ve tried x9 tonight as well as updating the app - it just closes completely without loading any content whatsoever. A refund is not going to give me back hours wasted but nonetheless I want my money back..Version: 4.9.6
✓ CANT SAVE A THINGI spent ages making a video with my 2022 year pics and when i finally finished i went to save it to my camera roll and it wouldnt let me unless i paid. That is not something i should have to pay for, that is the purpose of the app!!! to make a video and be able to watch it again should not be a expensive thing! it should be included. Im very angry since i spent a long time making the video and now i cant save it, i tried screen recording it but you get a horrible, huge water mark in the middle which ruins the pictures. I really dont like this app and i dont understand how its getting 5 stars, makes me think the reviews are fake. I hope someone sees this and wont go through the hassle i went through and cant watch it again in camera roll at the end. Bad and Upsetting App!.Version: 4.7.1
✓ Frustrating LimitationsThis could be my favorite app, but I find it can frustrate me when it is controlling and limiting. I really hate it deciding too much impinging on my design freedom at times. Some features I did find that I didn’t find intuitively enough at first. Mainly I wanted to keep my ratios and have a simple app to use instead of iMovie, because I wanted to post illustraton videos to Instagram. But simple doesn’t mean I want to loose control of my options. If this had more user controlled options it would be much better. I might cancel my subscription and look for something else. It really bothered me feeling pressured to purchase too fast too, just to be able to try it. If it is well made it shouldn’t be like that, give me space and then if it does it’s job I will get it. That forceful public relations feel made me feel repelled and got me to regret buying this. It made me feel like I lost trust in the creators’ intentions..Version: 3.6.1
✓ DeceptionJ’ai annulé l’abonnement Apple dans les 3 jours. Mais j’ai été facturé quand même ….Version: 5.1.7
✓ Terrible appCan’t do anything at all unless you pay for premium I needed to use it one time no way I’m paying for something I’m using once in my life, this app is terrible if you don’t pay for premium.Version: 3.5
✓ Couldn’t save to camera rollI thought this was amazing ! Then couldn’t save to my camera roll in my phone, then whenever I tried to save or post anywhere else the “file couldn’t be saved” Incredibly frustrating and wish I had tested it before spending two hours editing a video :(.Version: 3.7.3
✓ My opinions on VixarFirst of all, I did the free trial and on the date that it was supposed to drop off was the date they charged my debit card $99. I used the app a few times in those three days maybe twice I didn’t even get the opportunity to use it but when I did, I did not see it working any different than Magisto which I use and pay $6.99 a month. It has a lot more screens it’s definitely software explaining I don’t know what this app has to offer there’s no explaining and like I said I was not even going to purchase this app because I had been in the hospital the day before with my mother, she has cancer and she’s 82 years old was supposed to cancel it that evening, is that why it came and you still charge me the $99? This app needs to be worthy of what you’re charging there needs to be a lot more screens to choose from there needs to be limits set to where you want them to be set to? I don’t like this program at all. I’m on disability and y’all took my money and wouldn’t give it back to me, that’s my review. I wish you luck in the future..Version: 5.2.6
✓ Deleted my all my editsI spent 8 hours on my video and then went to show it to family via airplay which instantly triggered it to add a watermark. I then paid for the full subscription to remove it… once I saved the video I noticed my video was really short. Only to find 95% of my videos were deleted despite having gone in and out of the app through the day. Honestly would not recommend completely wasted both my time and money..Version: 5.1.7
✓ It’s ok but too expensiveI’ve downloaded this app as I just downloaded that other app they have that was recommended by apple,the problem I have with this app is the price £9.99 per month,let me explain something,I pay £3.99 per month to KineMaster and that app does a lot more than this app ,in fact this app although looks great and is visually pleasing to the eyes it’s not what I would call very professional,it’s really basic in respect of its capabilities,there’s too many apps like this in this sort of category that do a whole lot more for a lot less.Version: 3.6.2
✓ Rip offCharged me the whole year subscription when unsubscribed late for one day.Version: 1.9
✓ A great app, until it wasn’tUsed this for months without issue, and loved it. I even prefer it to CapCut as I find the trimming process cleaner and easier. However the past week or two I haven’t been able to upload new videos, instead getting “there was an unknown error”. I find it will sometimes work for a few minutes after restarting my phone, but I shouldn’t have to do that to use their app. Their Instagram team is wholly unhelpful and doesn’t seem to care about troubleshooting or offering up solutions. Instead, I got “it could be due to videos not taken on your phone—try deleting them”. That should never pose an issue. Content gets circulated between friends, colleagues, family etc., and uploading non-native content shouldn’t prevent you from using the app. Ultimately, I understand that apps can have bugs, but for this to go on for weeks without change, suddenly worsen, and then get the laziest response from their help team—all when I am paying for premium—is making me reconsider paying for it at all..Version: 4.9.9
✓ Nothing is freeFrom what I can see there is nothing free in this app, it well as charge people for it straightaway. I was sad to find out that you can’t even save a basic (using options that aren’t premium) slideshow and save that to your camera roll. I worked really hard making a video for my younger cousins birthday but because saving is also a premium feature, I made it for nothing and she can’t even have it now. So all you can do for free is make a basic slideshow video and just keep it on the app to do nothing with after. I’m sure it’s great after purchase but I wish they had just said that the app costs money instead of saying it’s free. Thanks!.Version: 4.2
✓ Doesn’t save, doesn’t warnWhat a silly app. I got it thinking I could at least make a small video without paying. I filmed, put together, added text and fun details. Then I try to save. Then it says I HAVE to pay to save it. I didn’t even use any premium tools! I got out of the app, thinking that it had at least saved my changes and kept my hard work. Nope. All gone. I spent so much time fixing it up and making it look good and it doesn’t even save as a project. Wouldn’t recommend unless you want to pay an amount of 13 dollars a month. 0 stars.Version: 4.5.1
✓ Très bien fait👍.Version: 5.2.4
✓ Could’ve been the greatest Reel editing app…But the app lowers the quality of a few random photos.Version: 5.1.5
✓ Music is brokenBought a song off iTunes to add to a song. Won’t let me with an “unknown error”. Please fix..Version: 5.2.4
✓ SCAMI wanted to try this app to make reels for my Instagram. First thing it says it's 7 days free trial. But it won't let you try it unless you put your card details in. I thought it was fine because I can cancel it if I didn't like it. I didn't last a minute and didn't continue as it is the same as what is on Instagram already and thought they had extra special features that will make me want to subscribe, but no. After trying it out for a minute, I wanted to remove subscription because I didn't want to get charge for a month. Little did I know that the one week free trial is included in the first month ago it charged me regardless. Absolutely rubbish!.Version: 4.6.1
✓ Quality isn’t as good when you postI love the app and think it could be amazing! I’m a Social Media Manager and when I saw the Vixer ads on Instagram I thought it looked amazing! I bought it and have been using it and find that when I go to post on Instagram (I’ve not used it for any other platform) it really affects the quality of my videos and it’s quite a bit change. The quality of the text that I put in the videos also wasn’t as good as it was in the app..Version: 4.4
✓ Premium Subscription or NothingWas great until they force you to buy a premium subscription. Gotta find a new app now.Version: 5.0.2
✓ Useless unless fog want to spend money.You literally can’t do anything on the app unless you want to pay for it. Scam.Version: 3.4
✓ DisappointingI paid for a years’ premium which ended a couple of months ago. I now cannot save anything (new or previously made video) without signing up for another years subscription?! When I first discovered this app you could save or post to IG etc. before paying for premium. I opted for the premium as you then had access to other interesting add-ons. Such a shame as I wanted to make changes to some of the reels that I had made over the last year..Version: 4.6.2
🙂 Vixer – Video Editor & Maker Positive Reviews
Vixer – Video Editor & Maker works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Vixer – Video Editor & Maker.
⛔ Vixer – Video Editor & Maker Problems
