- 88.1LEGITIMACY SCORE
- 88.6SAFETY SCORE
- 4+CONTENT RATING
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LeafSnap-Plant Identification App Complaints & User Negative Comments 2024
LeafSnap-Plant Identification app received 56 complaints, negative comments and reviews by users. Have you ever had a bad experience using LeafSnap-Plant Identification? Can you share your negative thoughts about leafsnap-plant identification?
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LeafSnap-Plant Identification for Negative User Reviews
✓ I feel trickedI’m not saying the app is bad but I feel duped into buying it, you download the app and if you try it once you get subscribed and you can’t cancel if you’re not happy with the product, seems unfair to me..Version: 1.6
✓ Doesn’t Identify PlantDownloaded this to identify a tree that is in my garden. Took a picture of the leaves and was then asked to identify what I have taken a picture of (leaf, flower, etc). Selected leaf and was then given a list of 50+ trees to choose from, all of which looked nothing like what I had taken a picture of. Image identification has been around for years, this looks like you have re-written the process and not using any of the well refined tools available. Sorry, I have uninstalled and will not be using again.Version: 2.31
✓ Too many loooong adsThis app is pretty good at identifying the plants you want to learn about and I understand there are advertisers who are supporting the free aspect of this service but lately the 5-second ad has been followed by a quite long video which cannot be skipped (in spite of the “skip video” button, which actually doesn’t work). Good app, too frustrating to use very often.Version: 2.29
✓ The first time I used this app it worked great.The second time it asked for credit card information which it said was for verification and targeted ad use only and that I would be charged nothing. After entering info, it then said in small print that I was automatically entered into a for pay targeted advertising program that if not canceled would end up costing a lot of money. Instead of figuring out how to cancel their program, I just paid the balance on my card and reported it lost. I don’t mind paying for good apps, but fraud and charging for unrelated and unwanted crap is wrong and criminal..Version: 2.2
✓ Disappointed with new updateI’ve been using the free version of this app to identify flowers and leaves while hiking with my kids and love it. We enjoyed being able to look back at the photo gallery to check the name of the plants we identified on prior hikes. However, with the new update, I can not access my photo gallery. Now I can not access any of the plants I’ve collected photos of unless I pay a monthly fee. Paying a monthly fee is not an option. I am disappointed!.Version: 2.2
✓ No results foundThis was extremely disappointing to find no results on anything I took photos of.Version: 1.6
✓ OkIt is a good app but apart from the fact THERE ARE ADS EVRY SINGLE TIME I SCAN it takes a few scans to get the correct identification maybe it is because of the fact I don’t use the advanced one.Version: 2.29
✓ Ads can’t be easily closedDue to this app’s implementation of ads, the close buttons end up underneath system top-bar items like back buttons and the battery indicator, so they can be hard or impossible to actually tap. Ads should follow the developer guidelines to remain in the ‘clear zone’ content area..Version: 2.32
✓ Seems much better than older versionsIt’s much better than the old version I had from ages ago. Does a decent job of identification. Too bad there are so many ads. I’d rather pay for the app than see the same ads over and over again when using it. They force you to view it for 5 seconds before you can close it..Version: 1.5
✓ Terrible, just terrible!I paid for this app (monthly premium) so I wouldn’t have ads and... what do you know - I still had ads and it still had an upgrade to premium in the app. Sadly, $4.99 plus tax and I still have to wait for it to load the info only to be waiting for it to populate an ad first! Ugh! So, I went into subscriptions and cancelled it. I found another plant identification app that actually works much better and costs less annually. And... NO ADS!!!.Version: 1.6
✓ Stopped workingLoved the add at first. But gradually it seemed to just spin and never generate identification of plants. I have given up on this app..Version: 1.6
✓ Give me a chance to try it first!Looks like this is a very well-regarded app and I will probably give it a rating higher than two stars... but how about letting me try it first? I downloaded it and I am attempting to put it through its paces.... but screens keep popping up asking me to rate it, to download google (again? I already have it), to re-enable my mail program (google mail already works fine, thanks for asking) so finally I got tired of all the interruptions and decided you were right, I should just go ahead and rate it now. This is the result: 2 stars. But I will revise if warranted... once I am left alone long enough to actually give it a run-through..Version: 1.5
✓ MehNot a good app.Version: 1.5
✓ End of subcriptionI ended my free trial a couple days after starting it and it STILL wants to charge me!!!.Version: 2.31
✓ Difficult to cancelI subscribed to this app in error and I’m now struggling to get any confirmation that it’s been cancelled. I wasn’t even asked to confirm the subscription like I am normally. It just opened, but I’ve now found out it costs £22 a year.Version: 2.30
✓ Beware!!Interesting: Read newest reviews. This is a Class Action waiting to happen. Tricked to getting premium when trying for free trial. Others report this too! Very Inaccurate & a Sham I tried to get the "free" trial and somehow ended with a year subscription. I tried it out on plants I planted and knew. About half were wrong. I tried to cancel the same day after only a few hours and wes informed my cancellation wou junky active at the end of the year's subscriptun. Get a different Plant ID App as this is junk!.Version: 2.39
✓ Free isn’t greatFree app has scientific names listed next to tiny pictures. You have to save the plant (watch a few ads) to see the common name and large images. Searched a pic of what I know is a horse chestnut, first hit turned out to be a tea tree, followed by 5 more vastly incorrect responses. Hopefully the paid version is easier to find results on..Version: 1.6
✓ Be honest with your price!I object to “GET” being in the price box, only to find out the costs AFTER you have downloaded it !.Version: 2.37
✓ Why is Australia not in locations?How come you’ve got a selections of areas instead of specifics..Version: 2.20
✓ ...Thanks for the free Ad that does not want to go away.Version: 1.6
✓ Not helpful!This us supposedly a free app but I cannot access it. I take a photo and press ‘flower’ for it to be identified. All I get is adverts which I cannot delete or get away from. The ‘x’ in the top corner cannot be pressed to delete the advert!!! So, no identifying for me. I guess if you pay you do t get the adverts but it is supposedly a free app. I have deleted it! 🙄😡 I have had a response from my complaint and developers say to send a screen shot of ad and they will get rid of it. The problem is not the ad, it is the ‘x’ in the top right corner which will not work on any ad so I cannot get rid of them..Version: 2.30
✓ SettingsPoor, idiotic and useless. It didn’t do what it says it does . Spent nearly a hour trying to identifying plants and uploading photos which it didn’t and give me 30 ish other photos and I had to pick one and then place it somewhere. It work didn’t either way. IF fact I’m really angry as it has wasted my time and mo et..Version: 2.31
✓ Can’t cancel I’m in free trial period A scam????I want to cancel during free trial. Nowhere to do this and no option on iTunes either or the app as it’s listed as a ‘free ‘ purchase. Hangs on adds on day one with no closing option , keeps happening when you close and reopen etc. Is this a scam????.Version: 2.29
✓ Not great if you want to use it frequentlyNot very accurate with species even if the genus is right. Seems to recognise common plants but it’s not helpful with rare ones. Too many ads and no way to switch them off. Rather appalling user experience..Version: 1.5
✓ CrapI take a pic and it sends me to an Ad I cannot get out of. That’s it. Every time I try I get the exact same thing and the exact same Ad. This app is junk..Version: 2.1
✓ Freezes on advertJust downloaded this app. I know ads are necessary, but when I ask for a plant I’d, I’m sent to an ad that I can’t close without actually downloading the advertised product. I can find no way around this. The little icon in the top right of screen looks like it should become an X but stalls in the shape of an upside down V..Version: 2.17
✓ App cannot recognize a common sycamore tree!Sycamore trees can be poisonous to horses and kill them. I have a number of them in my pasture that I am trying to eliminate. Using this app, I wanted to make sure that I did not cut down a useful tree. This app could not identify a single sycamore tree when I took a photo of the bark through the app system. I had to look up the bark on Google, and make a visual comparison to identify my sycamore trees. This is not a useful app, and I am requesting a refund..Version: 2.37
✓ It’s okayThis app works intermittently. Sometimes it’s relatively quick and sometimes it takes so long to process a person gets tired of waiting. I’m talking waiting 5-10 minutes. As far as accuracy, you have to have a little knowledge of the plants you are looking at. It brings up 3-4 choices and if you have no idea at all what you are looking at, you can get incorrect information..Version: 1.6
✓ Good app to identify plantsI like the way this app has told me the names of my garden plants but I don’t seem to be able to see the information across all my devices. There doesn’t seem to be a way to log in so that what I have on my phone can also appear on my tablet..Version: 2.43
✓ Doesn’t work😫Useless site! Won’t pick up from my photos & won’t allow photos taken using instructions🤷♀️.Version: 2.0
✓ Worst update everDeleted the update.Version: 2.6
✓ Just doesn’t work well for meI.d not inaccurate Annoying ads every single time from companies and services that it’s hard to imagine anyone wants. As if they are there only to irritate. App does not allow me to identify from gallery of previously-taken pics Keeps saying server is down and then failing to connect to backup. Will uninstall and try something else.Version: 2.2
✓ Doesn’t workTook a few pictures made me watch stupid video on amazon .. no identity of leaf.Version: 1.6
✓ Way too many adsThis app has way to many ads and not easy to close them..Version: 2.0
✓ Not quite trueIt showed this was a free app. But, it's only free for 3 days and then you have to pay. It's not as much as some other apps out there but I'm on a tight budget, being retired, and don't have extra money for much of anything, certainly not this. That was the main reason I chose this app instead of others. Disappointed for sure!.Version: 2.30
✓ Advertisements ruin appAn ad comes up every time you use this and the full screen ones are not possible to close on my iPhone so this app is useless. The one time a smaller ad came up and I was able to close it the plant was correctly identified..Version: 2.21
✓ PlantsThis website does not allow me to go to the pics I’ve taken. Also ads every couple of seconds. Not worth it..Version: 2.2
✓ Leaf snap appThis sucks. Couldn’t get it to work..Version: 1.6
✓ Ads are really annoyingI like this app and it does a good job at identification, but the ads are way too intrusive and the subscription cost is too high for only occasional use. There should be more time limited subscription options..Version: 2.29
✓ Bad ads that look like malwareGetting misleading ads that my iPhone from the app when I use it. Tries to look like an error screen saying memory is full. Looks like a malware advertisement..Version: 2.32
✓ Unable to find account settings to cancel subscriptionAccount settings should be obvious and easy to use. As yet I have not been able to find them..Version: 1.6
✓ Very basic with little informationI am quite disappointed with this app. Maybe I misread the description and was expecting too much. I had hoped for a bit more information on how to care for the plant I identify, for example which soil, light or water conditions it likes, when to prune it and so on, but it doesn’t. When you take a photo of a plant it throws up a bunch of plant names of the same family and a basic description if you click on one of the names. For more information it links you to Wikipedia or a professional site that appears complex. If I was a professional, I probably wouldn’t need this app. It is true that you can set reminders for tasks like pruning and watering for each plant, but you have to dig out the information for when and how to do it from the Internet yourself. Not a great help for a paid subscription. Doesn’t make my life easier, so I am cancelling..Version: 2.30
✓ MehMy first 10 seconds on the app and it couldn’t identify a basic flower that I already knew. I was just testing it. After that happened I decided to take another picture of the plant and then attempt to see if it could recognize it again, and an ad popped up with no exiting icon so I had to sit there and watch an ad. Super annoying so I uninstalled I’m sure there are better apps out here then this.Version: 2.20
✓ StinkyYou guys are so stinky.Version: 2.20
✓ Callistemon - MyrtaceaeCallistemon - Myrtaceae, not found this plant.Version: 1.6
✓ Really annoying autocorrectI need to be able to enter genus and species, it’s almost impossible with the autocorrect and I can’t turn it off. Won’t be using this app again..Version: 2.32
✓ Accesses all photos even when access is restrictedThis app ignores the settings of accessing limited set of photos. Could you please fix this issue?.Version: 2.2
✓ Doesn’t do barkSo far it has correctly identified 1 out of 6 trees by their bark.Version: 2.2
✓ Worst app everPathetic...don’t waste your time.Version: 1.6
✓ Leafsnap waste of timeWaste of time unless you are prepared to pay . Like trying to get a cup of water from a waterfall. It should say - pay subscription or waste hours if your time ‘ not’ identifying plants .Am gonna buy a book . Its cheaper..Version: 2.32
✓ App crashingAny time I try to read more about a plant, the ad will show and then the app will crash bringing me back to my phone screen. If I click on the app that is still open, it brings me back to the home screen to take a photo or upload. I was only able to get it to work a few times after downloading it and the crashing continues. Uninstalling and reinstalling doesn’t help either..Version: 1.6
✓ First TryYa I didn’t even get a chance to see if the app worked, my first try at identifying a plant, Instead of telling me what plant it was an ad for some university popped up and wouldn’t let me exit out of it.. had to delete the app to get out of the ad. Pretty annoying..Version: 1.6
✓ No easy way to unsubscribeDon’t download this APP unless you’re sure you want to keep it! The 3 day trial is not really 3 days because you have to cancel 24 hrs before the trial ends. The other thing is if you don’t cancel you’re immediately subscribed for a year. All that being said, we played with the APP using our house plants and it’s identifications were correct about 75% of the time. This was only on 8 plants so not a big sampling. We would not subscribe again!.Version: 2.33
✓ Fantastic! But WAY TOO EXPENSIVE for the premium version. 🙁We bought a property wherr the previous homeowner had very impressive gardens. LeafSnap has been a wonderful app to identify some of the plantings that I am ignorant of. I would love to reward them for having such a good program, but the premium packages are prohibitively expensive! If it weren’t so expensive I would have given it five stars..Version: 2.2
✓ Pop up Ad ProblemsI bought the less expensive version so I expected the nuisance ads. However, the game ads pop up with a very small x in the upper right top of screen that doesn’t work to close. At least the Facebook stuff lets you close their ad. Please fix or get rid of the game ads. Have to force quit to get rid of the game ads. If this can’t be fixed I will uninstall and don’t recommend anyone use the ad version. The identification works relatively well. I have a degree in wildlife biology an have studied plant taxonomy so I have more knowledge to fall back on than the casual user..Version: 1.6
✓ Total scam and fraudDoes not work. Always goes to a google page then it's a deadend. Doesn't even make sense. Can't get back to app. The few times the app allows a picture to identify there's either an error or a can't find. Tried cancelling within hours and that took hours and never happened. If you search how to cancel this app it actually says it will be "difficult." Rather it's impossible. Don't know what will happen in the next few months. I'll report to my credit to dispute and I reported it to apple frauds or scams service. This could be a great service but great is not a word that applies to many things like "LEAFSNAP" app. Put them out of business. Plenty of other legit apps..Version: 2.30
🙂 LeafSnap-Plant Identification Positive Reviews
LeafSnap-Plant Identification works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact LeafSnap-Plant Identification.
⛔ LeafSnap-Plant Identification Problems
