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- 87.1SAFETY SCORE
- 12+CONTENT RATING
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Aha - 100% Local Entertainment App Complaints & User Negative Comments 2024
Aha - 100% Local Entertainment app received 161 complaints, negative comments and reviews by users. Have you ever had a bad experience using Aha - 100% Local Entertainment? Can you share your negative thoughts about aha - 100% local entertainment?
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Aha - 100% Local Entertainment for Negative User Reviews
✓ Apple Pay doesn’t work?I paid thru Apple Pay and the subscription just doesn’t work. The customer care at Aha also do almost nothing to help me out and restore my subscription..Version: 2.4
✓ Worst appGood content in the app. So did subscribed, but while opening the app it continues off. So not able to sign in to app and also if you can sign in also it wont stay long. Every time need to sign in back, I have never seen any app like this. I asked my friends too who uses the app they are also having same problem. Worst customer support no response. I never faced any app closing like this..Version: 2.9
✓ Absolutely messy appI paid subscription for Uk and every update this app mess up my log on creds .. Issue was never resolved it was like a loot .. I would never recommend this app for its pathetic service ...Version: 2.6
✓ Buggy app. The TV version is the worst!!!The app in and all is a bit slow and crappy interface. Main issue i faced with AHA app is the One time password verification. The otp never arrives in time and the verification time is just 30 seconds which is weird because even banking apps give you at least 5-10 minutes to verify the one time password. If you click for the password multiple times, the second password will take even longer!!! Second issue i faced is when you link your account to the TV, it logs in your account but when you try to watch a video, it will ask you to subscribe to a monthly/yearly plan when i am already on an annual plan🤷🏻♂️ This is my second annual plan and i still regret on taking this subscription. I still took it because of my love towards Indian cinema!!! I just wish they take time in fixing the bugs rather than on the promotions!.Version: 2.0
✓ Required improvementsNavigation is bad options don’t work all the time. Forward option doesn’t work..Version: 2.20
✓ Purchased Aha subscription but doesn’t workI have purchased Aha subscription through Apple pay but my activation has not been activated. I have emailed the confirmation details and receipt of purchase to the customer service. Customer service replied once saying they cannot find my email id. I did send the details again they have requested but the customer service least bothered to respond to my email. I followed up with the emails again and again but never got a response from the customer service. They have very poor customer service and I lost my subscription fees.Version: 2.4
✓ Terrible Aha support team,Seriously what’s wrong with you guys , why the heck I need to be behind you guys from last couple of months to fix the streaming issue for Canada subscribers. I made 38CAD payments form my Apple account and not able to login to Aha to watch movies, I have asked for refund but that is also not going anywhere . If you guys can’t handle it leave it.Version: 2.18
✓ Great content but equally disasters AppGreat content every Friday night to binge. Ever since this 2.0 came into live, problems are never ending with logging issues, device linking issues and no proper error reporting. How in the world 1 device linked will notify exceeds number of devices. Every app update will sign out from all logged in devices. It became so much pain in the back every time I open the app. No customer support in US is pathetic. Have to call India toll free number to get login issues addressed. It is testing patience levels but it will not last long if this continues. It’s not a free app. Please understand that and act on it. If anytime I have to opt out of this platform will be because of this freaking app. Kudos to Bobby and his team for delivering this disasters app..Version: 2.6
✓ Account not working and poor customer serviceAfter automatically updating to 2.0 my subscription is not restored automatically and when I am trying to restore its not working. Tried customer chat service and call as well but no luck. Very frustrated with 2.0..Version: 2.0
✓ Invalid login method error case id 00013260Its been more than months since the case logged. this app won’t let me login since update, customer service never responds , worst experience, worst app and lost faith in Telugu OTT which is proudly advertised worldwide..Version: 2.1
✓ MrThe app is very slow, we have literally keep getting out the app multiple times for it to load. Once loaded also it’s difficult to do other actions (pause, forward/backward). It’s the same in both TV & mobile. It’s really frustrating as this problem has been there for nearly 2 months and not been resolved.Version: 2.4
✓ Aha app reviewIf I minimize the app, it is not loading next time. I have to remove the app from history and open it freshly, then it is working. Still it is not working In my laptop.Version: 2.4
✓ App behaves weird on TVInstalled from Canada… having issues with App on TV… sent screenshots n details to support team to fix it… no solution.. Perhaps they did not read my email completely they suggest to reinstall app… which I already tried doing the same multiple times and issue is same.Version: 2.4
✓ Worst customer serviceI didn’t even intend to subscribe but charged automatically on credit card and when I contact customer support they don’t even respond to resolve the issue.Version: 2.24
✓ Worst app and customer supportI have paid full year subscription and my app stopped working after the app upgrade , I tried to contract the customer support many times but nobody responds , finally I got hold of someone and supplied all the proof of subscription (receipt and apple subscription screenshot ) , he disappeared in thin air , bloody scammers took my money and ran away , complained to apple support but nobody really cares anyway ..Version: 2.8
✓ Application wont loadDear Aha developers. Is there a problem with the server. Your movie never play properly. Inspite of having 1GBPS speed, the shows and movies on Aha doesn’t load or play. I am very certain that the total number of Aha users are way less that youtube and Netflix or prime users. How come the app is not able to load the movie. Please improve your server strength..Version: 2.13
✓ Technical issuesContent might be good. Too many technical issues. Every time sign out from account and it becomes hell to login back. Only asks you to subscribe only. Never give an option to login. Some of the content ask password to watch it illogically. Not sure which password to use. Needs lot of improvement from technical side. Feel annoyed all the time.Version: 2.4
✓ AhaI am long standing subscriber of this app. The app had number of technical issues initially, but I stayed on because of the good Telugu content. Slowly they increased the subscription and reduced the number of devices you can login. It with so bad that I my self cannot login to my mobile app. Forget my smart TV or Apple TV. They just started looting money as aha popularity increased. This shame on aha..Version: 2.5
✓ Subscription never activatedSubscription never activated after paying through apple id. Sent atleast 5 emails to customer care and never received a response. Their phone support is a joke and never gets connected.Version: 2.4
✓ The updated app is a disasterI wish I could rate this a zero star. So many complaints after the launch of v2.0 and the app developers are still missing in action..Version: 2.0
✓ Constantly bufferingFirst things first .. I have 600 mbps internet connection with AC WiFi router and devices that can take advantage of the speed. I love the fact that we have an ott service for Telugu content, but the app has few significant issues. 1. Constant Buffering: I can’t watch anything whiteout getting the buffering circle. Even when it’s not buffering, the clarity keeps going in an out, where for a min it will be very clear with content playing at 1080p and then it drops to say 480p. 2. Forwarding the content: this is another annoying thing about the app is you have to forward 10 secs at a time, and after certain number of times it will get stuck. At this point you will have to back out of the content and play again. 3. 10 device limit: this may to avoid sharing if credentials, but why not follow the standard practice of 2 simultaneous streaming? 2 stars for the content..Version: 1.15
✓ Streaming & Link IssuesCan't stream or Link / login on my LG Oled C1 TV. Logged a call with aha support and no update yet. It's been more than 4 weeks no luck.Version: 2.6
✓ Needs improvingBetter because of telugu content, but the app crashes and fails to login especially with apple subscription..Version: 2.0
✓ Pathetic SupportTrying to reach out for subscription status update… as payment gone through and not coming through on account… not available on chat calls does not connect waiting to hour and no luck… this is not the service that is expected….Version: 2.1
✓ Terrible support experienceNo support hotline number to ring. Chatbot is horrible, doesn’t transfer to an agent. And the agents are offline during business hours also. Zero communication/visibility into ongoing issues. Nobody cares to respond to emails sent to support. Disgraceful customer experience for the premium price charged for the NRI subscribers. You are left in the dark when something breaks. Don’t waste your money on this. I’m still unable to login after 96 hours. Support stopped responding to my emails..Version: 2.0
✓ Most Confusing AppI bought a subscription a month back. Worked well without any issue until recently. Doesnot play any movies and keeps throwing error. When asked I have been suggested to check my proxy settings. All others are working fine, proxy settings have been same for past so many years, why to change now. Why only Aha can’t work?.Version: 2.17
✓ Streaming keeps on buffering on tv as well as on phoneStreaming on high quality keeps on buffering, video gets stuck when loading next episode.. user interface for forwarding is worst.. overall lot of bugs in the app.. half cooked app.. content is great but please improve the app user experience...Version: 2.1
✓ Subscription activation issueAfter subscribing i am unable to watch any content on the app..Version: 2.0
✓ Problems with identifying subscriptionI had this problem many time !! App fails to identify the subscription. It’s logs you in and won’t play the content keep asking to subscribe and pay again this is annoying.Version: 2.9
✓ Too many login problemsEvery update requires a login, I have paid for subscription and now unable to login to app using Apple ID. Can’t use the app at all, and no customer support available..Version: 2.5
✓ Worst App on TVNot even one star worth. Aha app in the TV logs out all the time and Every time we have to register the device again and again. Coming to search option is worst on TV it is not letting user to search and will neither search nor allow user to return from the search screen. Continue watching will not work always. Who ever is the IT team they are doing nothing. Instead of asking for subscribers to upgrade package to Gold. Put some effort to update the app to make it work properly..Version: 3.1
✓ Aha 2.0I’ve been experiencing a lot of issues since aha 2.0 was rolled out. I got kicked off from devices very frequently & unable to log back in. It used to say i reached max devices when I logged into only 1 device. Reached out to customer service , Sarayu helped fixing the issue. She was very courteous & patient during whole comversation. I was very frustrated since it happened many times in couple weeks but she stayed calm during whole conversation. Keep up the good work Sarayu.! Coming to aha - team it would nice if you guys have support in US time zones as well . I waited a day to get hold of a customer care agent. And please fix the bugs ASAP..Version: 2.5
✓ Freezes all the time.. and cannot restart a movieCannot restart a movie once opened .. annoying.Version: 1.16
✓ Very slow and does not respondSlow app and does not even allow you to move forward. They charge money no less than prime when using app internationally, but does not even support basic stuff..Version: 2.1
✓ Pathetic serviceSuch a pathetic service, sometimes I do not understand why am I really dealing with this app. Played a chindi strategy of initially mentioning the subscription prices will be shooting up and later after purchase the price has actually gone down. It's their business strategy I'll leave to allu babu. Atleast even after paying the full price, my app on TV is going crazy, it neither play the video throwing an error not gets logoff to relogin. And, finally there is an excellent customer support chat which have no response even after hours of waiting saying 'you're next'. How sir how sir inka inthena..na frustration e matalo konchm bayatiki ochesindi. Please konchm ma dabbulaina ichendi leka service ina ivvandi meeku dannam pedtha lekapothe inkellaka amma or wife annam pettadu meeku.🙏🏼.Version: 2.1
✓ Multiple issues with 2.0App crashing, won’t recognise the ‘region’ and wouldn’t play the content despite we paid in Australian dollars and subscribed for Aha from Australia! Customer service nightmare for us. Don’t even know whom to approach to complain! Saying this, prior to this v2.0, they got good content, really liked to see exclusive Telugu OTT. Hopefully they will overcome these issues and also resolve the same for us..Version: 2.0
✓ TV App is full of bugsAha Video Application one of the reputed OTT platform for Telugu people across the world. But 1. Subscription is not worthy 2. TV app is full of bugs 3. It crashes at least 10 times a day To the developer and team: Please try to fix the bugs instead of new features. It’s so frustrating for any user to use bug application. All I can Say TV application became worst after September 2022, so please fire your project manager, really doing worst If I have chance to give negative ratings I would love to. I am a QA Team Lead and never seen a OTT platform with this many bugs.Version: 2.25
✓ Unable to sync to TVHi, I am unable to sync to my LG smart tv. I had no problems syncing my tv with the phone but later there would be several occasions where my tv would not properly log in automatically or give me trouble atleast for some time and then would sync automatic without a problem. One time , did not sync automatically and i tried to log out. I could not log out. I changed the password on lap top and tried to sync/login. Unable to watch Aha on TV because the account would not sync. Also unable to logout of the tv app to login back again. Also tried uninstalling the app on tv and logging in after reinstalling. No luck. Request you to fix the Aha app for smart tv. LG.Version: 2.24
✓ App was not working even after buyingI have made a payment of about 7 pounds from UK and payment was showing as successful on my Apple Pay but the app is not working, also there is no chat support to help with my transaction I guess this app is fooling customers by taking a money from customers but it’s giving a service which I want to use.Version: 2.1
✓ Not user friendlyApp doesn’t allow you to fast forward or rewind more than 10 secs at a time. It takes enormous amount of time and energy to navigate. There is also no option to start watching from the beginning. The only option is to rewind which again is only 10 secs at a time and very exhaustive to do so..Version: 1.14
✓ App navigation and seek bar are not the bestAha offers content for all telugu audience but lately Aha implemented advertisemnets which are little annoying. When I was trying to find what I wanted to watch, at the start of each video, a set of short advertisements are played. I ended up not watching anything. Although it is undestandable but apple shareplay support would have been wonderful..Version: 2.20
✓ Support is worstDo u guys even have a support team? I have been trying to get in touch with you guys for in like three days! And i have tried each and every possible way to contact you guys, but all i could get was the chat bot saying that the support team is busy due to high volume of chats!!! Really? I have paid the amount for the subscription and the account isnt activated! I have been kept at loss of my money for three days and i dont knw how many days more it would take to get the accout activated..Version: 2.1
✓ Takes the subscription money but doesn’t show up in the appThis is the worst ott application I was using, I am outside India and I agreed the plan for $12/month and the money had been deducted from my apple pay, but it isn’t getting updated in application. And also tried to get the help support, But no use. Really really worst one ever..Version: 2.1
✓ App not testedThe collection is great for Telugu audience but the app doesn’t seem tested. Several trailer videos continue in the background, no way to close them other than to close the app and reload again.Version: 1.15
✓ Worst App and Customer ServiceBought subscription but it only worked for 2 weeks and then after I can’t even login with issue as “some other device logged in”. Mailed to support but no response for last 1 week, and no response to calls. Very frustrating as I paid and can’t use. Waste of money and time..Version: 2.6
✓ This streaming service and app doesn’t work in NewzealandThe app isn’t playing any videos since Nov 21st. This app isn’t working on TV, mobile phones app. The error keeps coming up and the annoying part is we are unable get hold of any customer service team. Please fix this app asap, thank you.Version: 2.0
✓ Chrome connectivity issueHi team, I was able to connect the Aha app to tv via chrome cast before but all of sudden it stopped connecting. It says connected but no video is been played. A black screen comes up, frozen and then I need to close the app and reopen but still no luck Thank you.Version: 1.8
✓ Worst app everFacing issues from begging of the app.Version: 2.5
✓ Buffers a lotIt’s very hard to watch any movie without buffering. Bad customer care. I checked with lot of my friends and have the same situation. Good content but IT back bone seems very bad. Better to act fast to improve before people leave the Platform. Canada..Version: 2.1
✓ Streaming sucksWorst app.Version: 2.1
✓ Poor performanceApp loads very slow, forward and backward options don’t work when watching a video. Controls don’t go away from screen quickly when watching videos.Version: 2.4
✓ AhaI love this app but when we got the version 2.0 it deleted our subscription then when we called them they said to wait for 24 hours and since then the haven’t been picking up the phone and we can’t use the account.Version: 2.1
✓ Less optionsCan go for more movies.Version: 2.17
✓ 0 starsDear aha, you have been constantly updating the movies, you also have a bunch of new web series on the ott. Please enjoy while we take premium money from you while we give out already available content to you. Write this response than writing generic responses about the content on this app. How did you even dare to charge premium to this app, and region specific premium that too. We have to pay 8$ for this stuff ! This app charged me 114 AUD and the content is worth less than 1000 rupees in India. Worthless piece of app I have ever seen. And guess what every time I write something I get the same generic response, better remove the app and save yourselves of this embarrassment..Version: 1.10
✓ SubscriptionHi I have subscribed for Telugu annual plan 4 days ago but now the app is still asking me to subscribe! Contacted Apple and they say the payment has gone through and I need to contact the app developer, hence would be grateful if you could rectify this. Thanks.Version: 2.0
✓ Can’t loginUpdated App on 15th November.. from then unable to login …no customer support number to UK and chat bot not is not helpful either .. app is not recognising my mobile number. Not sure how can this be resolved.Version: 2.0
✓ UserThere is no sound at all, not sure if this only for me or for all iOS users. I have installed and got subscription, to my surprise, there is no sound to any of the content on the app. Annoying..Version: 1.14
✓ Not able to play the contentIt’s showing an error while try to play content.Version: 2.5
✓ Amount debited but subscription not activeApple should remove this app from play store till they resolve issues for NRI customers. I can see lot of people lost their money by reading the comments and their customer service doesn’t exist at all..Version: 2.3
✓ Not activated, not able to contact.. worst experience ever hadI took subscription three weeks back and still account is not activated. I have tried contacting customer support via chat and phone but not able to connect. At last sent multiple emails to support team still no one contacted back and asked for issue. Very frustrating. Im helpless and have no place to go and escalate. Worst worst experience ever had in my streaming life.. I suggest to stop your services and stop new subscriptions if your not able to handle the customers..Version: 2.4
✓ Amount paid, subscription not addedI mailed to the team saying that subscription is not added. But they won’t reply to the mails properly. Now they mailed it will resolve within one week and activated the happy hour pack for 7 days. Now 7 days are over still i didn’t receive any update from the team..Version: 2.1
✓ Pathetic app after recent updateApp has become unusable after update literally. Keeps asking for ‘Subscribe’ literally every time I open the app and taking me to payment page (its been paid off till Nov ‘22). ‘Restore Payment’ what a joke this option is as it keeps saying account is not in existence with current credentials. What a pathetic customer service to customers in USA. Trying to connect to an agent and it just kept saying connecting to an agent for over an eternity. Phone line is always busy. The IPAD app is working only on portrait mode even when put on landscape mode. This is not the case earlier but I’m least bothered about it now looking at the other problems. Please atleast give a chance to revert back to old app. Wish I could give 0 stars..Version: 2.0
✓ Subscription Not activated from 2 years till date …It’s been 2 years now, the amount was paid annually in 2020, I have contacted more than 50 times to the customer service any yet the issue been unresolved. AHA lacks professionalism and customer support..Version: 2.27
✓ Tons of bugs for google sign inLot of issues show up if you are using google sign . Lot of unnecessary checks in the app that ruin the experience and the good content the app has. I have 2 tv in home and every once in a while they sign me out and adding the tv back is a nightmare because of the two device limits. Surprised with the amount of effort they made to restrict to 2 apps, ideally they should restrict to 2 parallel streaming instead. Understand they want to restrict login sharing but they have to fix it the right way, none of the other apps have this issue. Billing also is weird website tells 35$ per year but if you are subscribed via google you will be charged 50 odd dollars..Version: 2.19
✓ Worst app. Paid subscription in uk and now cant useEm dharidhrapu app ra by. Paid for subscription in uk. Card details, email registration and uk mobile antha teesukoni ippudu cant use app because iam not in the same region ani vasthundhi.. No customer support. I dont recommend. No way to complain to consumer or ombudsman… sort ur app before taking money from customers….Version: 2.4
✓ Worst App EverAfter purchase through App Store, it doesn’t let to access, no support whatsoever..Version: 2.1
✓ Customer supportApp installed okay but unable to access my account, access subscription details more over her very poor support. No response to emails or telephone.Version: 2.3
✓ User experience is not good1. Please update the app in such a way that it is user friendly. 2. To forward, it takes forever 3. To buffer/ updates it takes forever 4. Cannot go back to a movie/ series wherever we left…. I need to go and search manually for it. 5. Watching any reality program, If I have to watch the latest episode I need to go to the last episode by moving forward, please update it as last in first out format. Not worth the dollars that I pay for subscription. Need a lot of improvements..Version: 2.27
✓ Money Loot, Don't fall into a trap.Update: Thanks for getting back. I believe the bugs associated with login are resolved now. No live customer support. How can one login from a Apple TV device if there is no login page provided? Link a device does not allow more than one login due to bug. Such a poor design. Can't you testsuch a trivial detail while coming up with policy of single device limit? Learn a thing or two from Primevideo and Netflix..Version: 2.11
✓ Rude customer serviceI have subscribed with my Apple ID for one year. I was suddenly logged out and was not able to login. On trying to contact the customer support , they asked me login with my own id and own password which was funny. Explaining them that Apple ID won’t need a password they reverted back and asked me to try after one hour and immediately disconnected the chat. Never expected this from any customer service. Very unprofessional..Version: 2.13
✓ Disaster App of the yearAha is a disaster app, and definitely it’s not suggestible app to download into mobile phones. Its been half day since I have been using this app and below are the bugs/defects noticed in the app. The main problem is, an account is not synchronized across the multiple devices. Apple TV App: 1. In the official website they have mentioned that it’s compatible with Apple TV, but it’s not really compatible. 2. Even though you have a subscribed user, the profile says “You don’t have any active subscriptions”. And will not allow you to watch anything. 3. With in the app navigation is not user friendly and smooth as when you compare with other apps in Apple TV. Apple Mobile App: I was able to login into mobile app for the very first time and logged out after few hours. Since then I have faced bellow issues. 1. When you try to login using mobile number it’ll not allow you to login. 2. If you try to login with your email, the app is crashing with out any error messages. 3. If you try to login again, app stuck with Blank Screen. 4. If you contact the customer care, they’ll guide you through offload the apps data, delete the app and ask you to reinstall the app. After doing this step you’ll see point 3 issue. 5. Now the agent will ask you to follow setup 4 and ask you to restart the mobile, at the issue is still persists. The next answer suggestion from agent is that, login through web browser and cast to your tv..Version: 2.8
✓ Subscription not receivedPaid a total of $39.54 cad to watch unstoppable, as one of my friend suggested that this show is good, great service, charged the money to my bank account but says no subscription. Tried to chat with aha, says cause of high chat volume they are unable to chat and asks to call b/w 9am-12am IST, I live in Canada, great..Version: 2.1
✓ Subscription is paid but not activated.Subscription is paid but not activated and no support was provided..Version: 2.1
✓ Not enough devicesYou can add only 4 devices to your account, which is really inconvenient, specially to people overseas. Every other OTT platforms allow you to add 10 devices and can watch in 2/3/4 devices simultaneously which is think is better. Now I have to keep removing devices or watch in one device every time if we want to watch aha..Version: 2.1
✓ Worst updateCouldnt login at all after new update.. says that there is another login and delete the device.Version: 2.4
✓ Need to change the player optionsEverything good except the player options. That’s the reason I’m giving 3 stars because every time when I want forward the video it’s very hard. You should include to scroll for forward the movies and also you should include start from the beginning. Please include these in the next update. And one more irritating part is most of the time when I open the app it will keep asking do you love the app? and here you should include the option as never ask and later..! I hope you will include in the next update..Version: 1.16
✓ Not working updateAfter the update of app it logged out of my account and it doesn’t allow me to login again from last 2 days It’s frustrating please fix ASAP.Version: 2.0
✓ Worst appWorst app it is not compatible to tv.Version: 2.4
✓ Do Not Purchase It doesn’t work in CanadaDo not purchase the subscription doesn't work in Canada. No responds through customer care, chat support or email. It’s just a waste of time..Version: 2.4
✓ Worst streaming serviceSupport team does not have proper knowledge on the app or the service. Am unable to subscribe or use the content from different location. Unable to pay for new location subscription too..Version: 2.27
✓ No basic app featuresThis app doesn’t have the basic OTT app features like watch history, continue watching or favourite. No customer service. They won’t get the repeat subscribers unless these fleas has been fixed. Hope they listen to this and update..Version: 2.27
✓ Worst customer service everI paid for AHA week ago still my account is not activated. I emailed 3 times with the proof of my bill still I didn’t get any response. Please stop taking money from the people if you can’t give the customer service ..Version: 2.4
✓ Very poor customer serviceVery very poor customer service. I have paid for my subscription renewal but the account has been activated yet. Tried contacting the support team via phone and sent multiple emails but no response. Extremely disappointing..Version: 2.6
✓ Worst app seen so far.This is probably the worst designed app and company. app constantly hangs on the Tv. Even after deleting all linked devices it does not let me sign in , complains that there are to many linked devices. Have to e-mail customer care to get it resolved rendering the app useless for a few days. App on the TV constantly hangs and gets nowhere , have to un install and reinstall every other day which eventually registers every new login as a new device activation and gets into a never ending cycle ..Version: 2.4
✓ Slow response time on RokuI’m really impressed with the content on here however the response time of Aha on Roku is extremely slow. After selecting an option, I will be sitting there for nearly 15 sec for the response. I have a very high speed internet and the response time of other OTT’s are almost instant. So there’s definitely a problem here with AHA..Version: 1.14
✓ App is crashing and working intermittently. Please fix app issues asapIssues happening with login.Version: 2.20
✓ Amount Deducted but the account says not subscribedHi team, I have tried to reach out several time to your support and no help received even after sending the screenshot of the apple store invoice they have suggested me to do restore purchase which says no account associated message. I have exhausted trying to get in touch with you and I have applied for refund from apple store. If you cannot retrieve the purchases from apple why the hell you provide option to pay through apple..Version: 2.1
✓ Login doesn’t recognise subscriptionPoor app, complete lack of support. I paid the annual subscription. Once I logged out, unable to access any content after logging back in. The app is so poorly designed/managed that it doesn’t even recognise that I already paid the subscription for this login account. Frustrated. When I contacted support, their help was that I should use phone no to login, and when I try phone number, the app says new users should login with email. It’s frustrating, so here I am, paid the subscription but can’t use the account..Version: 2.4
✓ 3rd grade moves and showsEncouraging young and new talents is good . But can’t really see them in lead roles and there over acting E.g. watched CSI sanathan because of its 7.8 rating - dude what’s that over acting 🙏 who gave him a role of lead actor 🙃 , couldn’t watch film for even 1 hr . There’s very limited new shows and movies with good actors. I paid 56 CAD for 4K lol 😂 dude this is what I get to watch for in 4K . Some of the films seem like they were taken will cell phones 😔. Allu Arjun sir , I have a deep respect for Telugu and Aha under your name is brand for telugu movie sir, please keep its reputation at least 25% as high as your reputation 🙏. I have deep respect for your values and Telugu due to which I am unable to give 1* ..Version: 2.27
✓ Terrible ServiceI have subscribed for an year and after the new release App is not working any more. Sent so many emails for last 3 months and no response from customer care as they have got their money. They are least bothered to respond to customer queries.Version: 2.4
✓ Not able to loginAfter the latest update the app have issues with login, once I enter credentials and hit login the screen goes blank nothing happens after I close and open it again it says subscribe. Waste of money..Version: 2.0
✓ Unable to login via mobile numberHi team, Very frustrated with the latest version. I subscribed for 1 year via mobile number and I was able to login in the previous version . But unable to login with the new version. No response from aha support team after couple of emails . There is not even a login via mobile number option in the aha web page .. this is very irritating and waste of my active subscription.. Team please fix it at the earliest or downgrade to the older version ….Version: 2.0
✓ After app upgrade- asks to subscribe and no response from customer CareEver since the app was updated to 2.0, we could not watch videos. It asks to subscribe and restore purchase option does not work. Customer care does not pick call and when emailed got a automated response with case no. It’s been more than 15 days now, issue is not resolved. Paid for yearly subscription and waste of money. I did not expect this kind of service from AHA. I still wonder how could app upgrade cause problems to already paid subscribers..Version: 2.0
✓ Useless app and very slowI don’t know why you even want annual.Version: 2.8
✓ Best worst app of the century!No one can create a app worst than this! Congrats you have own the best worst app of the century! Looks like we paid to app only to practice… patience, ignorance, learn more to count till 10 and pray some power to make the app work each time it gets updated. Ever since i was forced to update the app v2.0 i was never able to login and use my subscription and its more than 5 days now. Are you planning to return the services? Or going to fix only to subscribers who you know and reaching you? Not even a curtsey communication about Ongoing issue and when it would be resolved! Looks like typical low grade streaming company just grab money and leave customers with no option or fix only subscriptions only who were able to reach customer support. If you charging us fee in USD, we expect minimum customer support in US time. Never seen any app down with basic login issues for 5 days now. Frustrating and ridiculous app !.Version: 2.0
✓ Worst app and interface.Worst experience with aha and it’s support. Tried everything but it’s not working in TV after few days of membership. Paid $40 and there is no response at all for emails and even in twitter. Don’t recommend at all..Version: 2.4
✓ Can’t login with gmailWorst app I had seen. I subscribed by using my google account for 1yr and it worked well with the last version but 3days back my app has upgraded and from then on I am unable to login to the account. Tried to chat with the agent but every time it says agents are busy. I even emailed them explaining my problem but no response from them worst service ..Version: 2.0
✓ Failed to replyNo response from the team at all, though I called several times and even sent an email. I have renewed my subscription but not able to login, is this the way the team responds after the payment is deducted 🤷🏻.Version: 2.0
✓ App needs work!App on ipad only works in portrait mode. On Apple tv scrolling. using the remote, the pointer doesn’t move like you expect. Scrolling right doesn’t highlight what ever is on the right. You need to be precisely on the same row to move across the screen. Weird!! You cannot directly log into the app on apple tv. You need to login on iphone/ipad/web and activate apple tv as a device. But it doesn’t let you activate saying max devices reached even though I logged into only one of the above. This is bad app functionality in 2022. Why can’t I login directly into the app?.Version: 2.6
✓ Worst App everThis is one of the worst app I have ever used. It keeps crashing a million times. After every click, this app shuts down. Wonder how this released to public for use. Absolute looters to take money from customers for subscription and not provide the service..Version: 2.20
✓ Worst appIf you can’t hire developers who actually work, better not to release the app in App Store at all..Version: 2.9
✓ Doesn’t sync with any of my devicesSomehow the app kicked me out and I have been trying to login into aha since almost couple of months now. I couldn’t go thru in any of the devices but it records the number of devices in the background. I try to clear the devices and it gives me an error, I try to login and it says too many attempts! is there a person behind this app for real?! Like seriously, no customer service rep would show up on calls even after an hour! I wouldn’t renew your app further!.Version: 2.1
✓ Worst appDoesn’t even load offline downloaded videos.Version: 2.25
✓ Worst customer serviceWorst customer service ever they don’t get connect to their service rep I waited for more than 2 hours but no luck. Raised a ticket through the email got a ticket number 00015094.Im still waiting for more than 2 months now to the ticket to get it resolve.Version: 2.3
✓ Worst OTT appWorst app and worst customer service. Purchased the app via Apple Pay however subscription is not activated. No customer service desk. Had to chat continuously with their chat service. Account activated after a month of follow ups. On FireTV and iPhone, app closes regularly. Even though we come out of the app, video plays in the background which is irritating. Videos doesn’t play, if does closes abruptly. this app is its not worth of hassle and pain.Version: 2.6
✓ Very poor customer service .I have sent so many emails and still no response. After the app upgrade my subscription stopped working . Been trying to reach out for such a long time but no one cares to respond to emails. The contact number gets disconnected after waiting for 10 mins. Zero customer service ,chat box is waste of time . Paid for full year subscription but not working and no response from team..Version: 2.4
✓ Worst experience with new versionForced me out after the automated upgrade. I have subscribed for annual plan in last month October 2021 only. Won’t let me login, used Apple iCloud account for registering, using the same credentials, the app says contact customer support some internal problem occurred. The worst part is customer service call won’t go through and will keep you waiting for 15mins and it will auto disconnect. Chat is another nightmare. It won’t connect to an agent even after trying to connect to an agent and after 10mins it will end session. Just ripped of money with no customer support..Version: 2.0
✓ Very premature appI purchased the annual subscription through ioS and the subscription never got activated. I waited for three days but never gets activated. The online chat is pointless and says the app is migrating and will enable the subscription shortly. Customer service never responds. If customers pay money but cannot access content, the app is very unreliable. I had to cancel the subscription requested refund. At this rate, the app will sorely loose subscribers..Version: 2.1
✓ Worst customer supportI’ve been trying to get hold of customer support but there was no response even after several attempts. Unable to use AHA in nz since October till March so I canceled my subscription n deleting the app too..Version: 2.8
✓ Unresponsive customer serviceI have paid a full year subscription and whenever I want to stream I get a message that I need to subscribe again I have written multiple emails to aha support and never got this issue resolved They do not have an international phone number or an Indian WhatsApp number to call Feeling miserable to see the service in this age.Version: 2.4
✓ Bad performance of AppQuality is not good and no many interesting movies and series.Version: 2.6
✓ Mobile app and tv streaming is not sinkAll episodes showing in mobile app but not in tv streaming please check that.Version: 2.24
✓ Starting itself worst experience.I tried to subscribe from web, after user id/password , it took payment page. After submitting payment we will get “oops something went wrong page” with Vijay Dhevarakonda pic. But there is charge on credit card. There is no way we can reach customer service, tried online chat option and it is no available always. We have to wait for 10-15 mi to get response when they are available. After connecting they will keep on telling that they can’t see any transaction even though we share credit card payment screen shot. Bank tell there won’t be any transaction ids on credit card transactions, there is only reference no. 0898 and provided that to support through email. Still there response or activation of service. After all I don’t have any trust about this service. Try to improve the basic customer experience. I have to dispute the transaction now..Version: 2.4
✓ Multiple issuesHi, I’m facing multiple challenges with the app. Kindly fix or give my subscription money back. 1. Frequently getting logged out 2. Application is very slow 3. Page doesn’t rotate 4. Unable to sign in from today morning. Regards, Ranjith Reddy.Version: 2.5
✓ Worst app everApp is logging out every couple of weeks and I have to login again and remove the app and install again and do the login. Finally when I try to login it says, user limit reached. Kept trying for a couple days and finally now I see a message, “logged in elsewhere and have to remove in order to login”. And I don’t see any devices there. How stupid is that. In order to remove the devices I should be able to login into my account right? Looks like this is a waste of money and I don’t understand why there is a “chat with EXPERT” there where no expert is available to resolve any issues. This app is a big scam..Version: 2.5
✓ Worst app and worst service .Worst app and worst customer service . Its been more than 2 weeks subscribing the app, still my account is not activated and there is no customer service to reach out. Phone or chat no one answers and email communication also not there. I highly recommend don’t waste your money on this app..Version: 2.1
✓ This is the worst possible App there.Every single time we try to login it says log in limit reached when that is literally the only device we are trying in. The customer service is automated which responds with nonsense faq. If there is an answer, it is lost in additional nonsense. This subscription feels terrible. The app interface is horrible. The end result is that it is a hassle to login every single time! If someone from the app is reading this review, please do yourself a favor and fire all your developers, and then fire yourself!.Version: 2.5
✓ Bad interface and bugsIt’s very hard to open episodes and cannot pause forward or rewind while watching.Version: 2.4
✓ Money & Time waste appI took AHA subscription amount was deducted from my account and subscription is not activated. I called to customer care so many times but no one responded. I tried to contact customer support team through an email no use. If they don’t know how to rectify the international subscription issues It’s better to close the international subscription. Please don’t take AHA Subscription it’s waste of money and time. They gave the fake customer support number in AHA app. When we call to that number the IVR is saying please stay on line after 15mins call is disconnecting. I called so many times like this but no use. Thank you..Version: 2.4
✓ This app sucks on Samsung tvFor every 30 mins, the app looses internet connectivity. It is very annoying on samsung tv. I have netflix, disney, prime, hulu and nothing looses internet connectivity like aha..Version: 2.4
✓ App keeps on asking to subscribe although the subscription existsApp keeps on asking for subscription even though it is already subscribed and the app does this thing in the middle of movies r series.Version: 1.16
✓ New update is worstI have paid for the subscription for one year . After the update to aha 2.0 aha app doesn’t work . Tried contacting the customer service by chat which never works..Version: 2.0
✓ Worst overall experienceI don’t have any linked devices in my account still it’s saying you have exceeded the limit, poor customer service..Version: 2.4
✓ Never respond properlyNever respond properly. Tv app is the worst of all the apps. Never open..Version: 2.27
✓ Getting worse day by dayBetter to hire a good software/ technical team. I am rewriting the same comment again...Version: 2.13
✓ Worst app for an entertainment platformIt can even run the movie with full speed wifi band; such a worst app I haven’t experienced; Netflix and prime are the best.Version: 2.20
✓ The worstWorst service.Version: 2.1
✓ Worst appOne of the worst app I have seen Always an issue and need to login every time. Worst user experience. Will definitely not review and certainly wouldn’t recommend it..Version: 2.6
✓ Some issuesI am using apple 11 in my phone not opening aha app speedly it’s taking to open app more than one minute and i am all redy downloaded some movies it’s not opening spped its taking more than 2mts timing taking to play i am getting full angry on aha app.Version: 1.14
✓ Worst app. Received refund.It says account is not registered. Sent an email to support. Nobody bothered. So I have to complain to App store that this app is a scam. Apple refunded my money. You can also try complaining to App store to get a refund!.Version: 2.4
✓ Worst Customer ServiceI have many entertainment apps, never find any difficulties. If at all Find any difficulty there’s immediate support available. In case of this app “AHA”, the worst customer service that I’ve ever faced on this planet. I’m not exaggerating, unfortunately, that’s true! I subscribed in July 2021 for one year, worked for two and half months. After that problem started saying subscribe to watch prime videos. I was shocked and approached support team through emails. No response at all. Called customer support, after couple of tries finally one lady answered and said, “send your subscription details in the email and they (support team) will respond” was the answer. Sent the details after two months they instructed to sign out and sign in. Nothing worked. To my surprise they gave 14 day free trial in January 2022. Again after 14 days connection got cut and was asking to subscribe again. Again emailed to support team, till today no response!!! Subscribed for one year worked for two and half months, and my renewal date is approaching in 5 months. No idiot is worrying to respond till date. I gave one star, since there’s no option for zero! WORST WORST WORST CUSTOMER SERVICE!.Version: 2.6
✓ Waste of moneyThis app doesn’t work. Just within a minute, it stops. I regret paying annual subscription..Version: 2.10
✓ Worst collectionOnly 6 TV shows and movie collection is mostly available in you tube apart from which few are already available in prime .. No special content ...Same collection from past few weeks .. $7.99 USD per month is totally waste .. Guys pls do not subscribe and waste money for the small collection.Version: 1.9
✓ App not working properly in TVThe App is not working in TV as it works in Phone and web browser. No option to start the movie from the beginning if it was left in the middle. Instead of an option if you can make it work how it is working in mobile or browser would be helpful. I am writing this from very long and had multiple talks with the customer care and the response will update in the next release. The release happened and nothing was fixed. I am very frustrated to use the app on TV and getting very irritated as there is no option to start the movie from the beginning. Hope you can take it forward and get this fixed..Version: 1.15
✓ SubscriptionPaid 44dollars annual subscription. But account not active . After numerous emails no response. Response after 1 week saying they couldn’t find my account . Requested to send payment receipt and it’s been 5 days and no response yet . Live chat never works . Contact number disconnects after waiting 10mins in the line . Worst service I have experienced. 5 stars for Apple support team , who has refunded my money in 24 hours . Thanks Apple team.Version: 2.3
✓ App performance is very poor and constant login issuesHi Team, While I enjoy the movies and series, specifically as a dedicated Telugu language movies. I am pretty much fed up with the app performance. It frequently freezes and few times doesn’t show any content. Especially after the app upgrade, it frequently logs me out and ask for login id whenever I want to watch something. Not only on my phone, this happens on all the other devices where am using the app with this subscription. Kindly please look into this..Version: 2.0
✓ Bad streaming qualityStreaming quality not that great. Video buffers often..Version: 2.24
✓ Download for Samsung TVUnable to see the app on Samsung TV to Download the app. Please suggest. Location CANADA.Version: 2.0
✓ Latest VersionI am using the latest version on my iPad PRO , it has a lot of bugs. 1) When I open the app it does not rotate to landscape mode even when I rotate my iPad. 2) While playing the content on a monitor , if the iPad screen goes to sleep, you cannot unlock and use the media control like forward or backward or pause on the screen player.Version: 2.0
✓ Very bad application and customer supportVery bad application or support, subscribed to the service made payment and after subscription wasn’t able to access the content the application still ask to subscribe, when i retry to subscribe it say you have already subscribed to this service, having this issue for last 20 Days. And the help provide in the app is ridiculous, thats is not at all helpful , tried call the aha customer service in the provide time zone and time no representative pics the call called Atleast 10 times and every time the call gets disconnected after 5 to 7 minutes of waiting..Version: 2.4
✓ Change country, it’s hellI migrated from one country to another. Now I’m unable to subscribe here with same credentials. Customer support says to change my email. Why is that so? I’m ready to pay here aswell? Why should I maintain one email for This only?.Version: 2.4
✓ Performance review. Its negative do not think its positiveI do not have words to say how much worst app this is. You charge around 59$ per year and there is not much appreciated content and on top of that regardless of the brand this app do not even meet the requirement of the streaming service. Atleast try to improve the connectivity and maintain the login in any device. It do not even hold the login and it always shows loading even the net speed is more than enough for the movie quality to play. If there is any negative rating i would give more less than this current review..Version: 2.25
✓ DON’T WASTE YOUR TIME AND MONEYIf you are in USA and trying to download this app and subscribe then I highly recommend not to waste your time and money. App is full of bugs. Subscription flow doesn’t work as expected. Money gets deducted from your credit card but app won’t realize about that the payment was done and continue to show the red Subscribe button and does nothing more than that. You can never reach their support either through chat or through phone line or even through email. You will never receive any response in any of these channels. And I don’t know if there is any other way we can reach them other than flying over to their Hyderabad office..Version: 2.1
✓ Doesn’t work most of the timesApp doesn’t work most of the time in TV. Always needs to re-install to make it work. Forward sticks done times. Overall bad user experience..Version: 2.9
✓ App Subscription not workingApp Subscription is not working. Tried reaching support no response. Spoke to apple app store and reported to them that this could be breach of compliance as there is 3 more months left and subscription is not active. This is absolutely worst as even I am surprised on how they allowed this app to be in app store without proper support details..Version: 2.0
✓ Deserves 0 ratingI’ve paid for the subscription but it is never active. Whenever i try to watch any video it keeps asking me to subscribe again. Customer support sucks and basically there’s no one to fix this bug..Version: 2.3
✓ Premium subscription is very badPaying 8 cad for premium subscription, but getting lots of ads, what is the subscription for? Cancelling my subscription asap..Version: 2.26
✓ Why did you start this AppTo the worst service provider in the world and also to the world’s intelligent looters, My holidays are from 28th Dec till 9th Jan and all during my holidays I am just waiting for my subscription to be activated.. You customer care number will never get connected and the support mail id hardly responds to the customer to provide status. Really not sure whom to contact. I think this is high time that Aha head needs to look out for other software provider and customer service provider.. One of the many victims.Version: 2.4
✓ App is very slow with glitchesApp closes all of a sudden . It’s taking days to open in a smart TV . I’ve other OTT apps which works very smoothly. I’ve a membership but unable to use it because of technical and software glitches. When I try to cast to my TV it stops after 5 seconds 😬.Version: 2.1
✓ Sound QualityThe sound quality is bad. Need to turn up the tv volume too high to listen to dialogues. The app needs enhance its volume feature..Version: 1.14
✓ App performance is badSlow app and doesn’t move forward and backward properly. It’s been like this for months, no fixing in the app.Version: 2.10
✓ Worst app and even nobody answering from customer careThe new version not working properly. I live in Europe when new version came up app forced me to update. Once I updated my subscription not working. Initially I thought network glitches I reinstalled it. Still did not worked. Then I reached online customer care he said your details are updated but no use same error message. The worst thing is app even not allowing to restore purchase. I tried with new purchase to see if it works but same story. Finally I have two annual subscription but no use I can’t watch anything. Such worst app… terrible response also from customer care.Version: 2.1
✓ Great platform for Telugu audienceSuper entertaining!!!!.Version: 1.16
✓ App is worst I ever seen and listened yet.I am from New Zealand and I subscribed a long time ago but it’s logged in my new Samsung smart tv and when try to play , it says subscribe . Then I tried to link my account but it’s only say choose your profile but nothing shows up under. So I tried to logout to link from my phone by scanning QR code. It’s never logout, keeps rolling for hours. I tried several times . So I decided not to subscribe any more and never recommend to any one..Version: 2.5
✓ Worst updateCannot login and does not have an option to login with your phone number. Please sort it out. Bunch of idiots developing the app..Version: 2.0
✓ App issueThey can’t respond phone either mails time waste I purchased 2 time still asking subscription, when we are connecting to assistance they are also no respond I strongly suggest move on to prime or Netflix at least save your money..Version: 2.6
✓ Worst appCan’t watch downloaded videos without internet..Version: 2.4
✓ Waste appWhenever if we want to forward or backward it is not allowing and stucking who the bloody hell developed app ?? And except small movies and dubbed movies why can’t you get big telugu movies into aha ?? it’s better shut down aha and concentrate on something else.Version: 2.9
✓ Issues using App in LG TVIt’s a good app, but has quite a few bugs. Especially the issue with moving the time frame. You can’t do it for more than 10 sec at a time.! And if you want to watch a movie for a second time you can’t because you don’t get the option of replay, but just ‘resume watching’ which takes you to the last few seconds of the movie again and again.!.Version: 1.16
✓ App doesn’t workInitially I was happy to see a telugu OTT platform. Subscribed in India as well as in USA. Now I regret paying for the subscription. It never loads in the TV. I get very lucky to see the app load in TV once in a while. No customer support in USA. When I email them, they ask me to clear the cache and uninstall and install. Which I would have done multiple times before reaching to AHA team. Chat functionality doesn’t work in mobile. Content is good but if the app allows me to watch, it would be even great. I hope they work on this issue seriously more than the content so they can retain their customers..Version: 2.10
✓ Don’t buy and waste your moneyPlease don’t buy this app this is worst ever app, I have never seen such a app which just makes us pay the amount and don’t work and there will be no response also from customer service , tried reaching them several times but still no response, I don’t why these people are launching an app and newer versions when nothing works why do they waste peoples money and time If they can’t make it working it’s better to shut this app instead of wasting others money. I wish people are aware of the issues before launching this app in other countries.Version: 2.4
🙂 Aha - 100% Local Entertainment Positive Reviews
Aha - 100% Local Entertainment works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Aha - 100% Local Entertainment.
⛔ Aha - 100% Local Entertainment Problems
