Sonos App Support

Sonos App User Reviews

What do you think about Sonos app? Ask the appsupports.co community a question about Sonos!

Sonos Pros

✓ Airplay2 much improvedSystem software upgrade that you get with the new version has made AirPlay so much more reliable. I hardly use this software now just to perform system upgrades..A2701Version: 12.0.5

✓ DisappointingThe radio cuts out an average of four times per day and needs to be turned off and on again to reset. Wish we’d kept the plug in radio..CilleenVersion: 12.0.6

Sonos Cons

✗ Great speakers, shame about the appI’ve had a Sonos 1 and a Sonos 3 for a while now, and recently added a Symfonisk bookcase speaker from IKEA, which I have to say is excellent. The speakers themselves are wonderful, producing great sound. When they work. That’s the good part. Now for the not so good. The controller app is absolutely terrible. Totally unstable. I have a constant battle with ‘unable to play’ messages, or it skips in the middle of songs. It often can’t even see my system through the app, even though it will work just fine through AirPlay. Sometimes, when I’m busy at home I like to just have a song or two playing in the background, but I can spend so long faffing around just to get the speakers to work, that often I could have finished whatever it was I was doing before I’ve got them to work. There is nothing wrong with my wifi, everything else connected works just fine. These speakers are not cheap, so it’s incredibly disappointing how let down they are by the Sonos software. Friends have asked about them, as they have heard the sound quality and been impressed, but I’ve been unable to recommend them due to the sheer frustration of not being able to use them a lot of the time..Mrs Weston-JonesVersion: 15.11

✗ Good speaker BAD appI don’t use my speaker a lot, but I’ve had it since 2017. I believe it is 8/10 I go to use the speaker and the app, I have to update AND reauthorize. A few times it makes me do the whole walk around the room beeping thing. I am such a casual user that I really feel impeded by this. I just want to listen to some music now while I paint, instead I’m standing at my speaker once again trouble shooting to make it work. Almost every single time I want to use it. THATS what is trusting to me. If I didn’t have to update it and authorize it on a near constant basis, I would give 5 stars. But all I want to do is open and play. I don’t understand why that’s so hard, that’s how speakers and music players of any kind worked before. On, play. This is a 20 minute tech support quest almost every time, sometimes I’m like “f* it, I’ll turn on the TVs music channels instead because they just play” Otherwise I love it. The sound is good and I’m really happy, except when I use it. 🤦‍♀️ The next time I purchase one of these speakers I’ll be looking at these reviews first, because I wouldn’t buy another one that does this. I do not understand how anyone rates this app above 1 star..PinkMartini_4Version: 16.0

Is Sonos legit?

✅ Yes. Sonos is 100% legit to us. This conclusion was arrived at by running over 640,648 Sonos user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Sonos is 92.7/100.

Is Sonos safe?

✅ Yes. Sonos is quiet safe to use. This is based on our NLP analysis of over 640,648 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.6/5. AppSupports Safety Score for Sonos is 93.2/100.

Should I download Sonos?

✅ There have been no security reports that makes Sonos a dangerous app to use on your smartphone right now.