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Ultrahuman App Complaints & User Negative Comments 2024
Ultrahuman app received 31 complaints, negative comments and reviews by users. Have you ever had a bad experience using Ultrahuman? Can you share your negative thoughts about ultrahuman?
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Ultrahuman for Negative User Reviews
✓ The worst appFirst I ended up having to sign up twice because I used an email address for the lifetime charge , that wasn’t the same as iTunes email, should have been clearer, and now I can’t sign into premium on a second device , hopeless.Version: 1.9.1
✓ Promising but not there yetI was excited about the ring, so I pre ordered it. Arrived close to when promised but never lived up to their hype. Battery life was around 4 days but it stopped recording much of the data if it was below 30% charge which was 2-3 days. Much of the data wasn’t particularly accurate but that slightly improved once I switched to a different finger with a tight fit. This is also an issue as their largest size is a 12 and I have large hands. My biggest complaint is that it only worked a few months before it suddenly stopped charging. Coincidentally it was about a week after they announced the new one when the old one wasn’t even out for a year. Support was difficult to deal with and was sometimes only available on India time. After going back and forth with them over 5 days sending screen shots and trying different charge blocks I finally gave up. Update. They are sending a new version of the ring so I’ll update later based on that..Version: 2.14.0
✓ App is brokenThe app used to stream to your tv. Doesn't work anymore and the team seems to not care.Version: 2.6.2
✓ MoneyYou have to pay to use it don’t download.Version: 1.19.1
✓ Not bad but a few things needed.First - give me the ability to turn off the O2 sensor. I don’t need it and I am sure it will save battery. Second - on the battery I go through about 40% battery in a day. Not sure why but it first suggestion could help. Third - This is my biggest one. The movement index seems to depend only on steps. The second day I had the ring it prompted me as I was getting off the bike after 45 miles in two hours that I needed to get moving. Maybe if it wasn’t winter and I was riding outside this would not be the case. Outside you do stop at lights and stop signs so that probably would have added some steps. Inside on the trainer I start up Zwift and just hammer it with no breaks for two hows so no steps. The crazy thing is the software did pull the ride from Apple Health so it knew I had done the ride..Version: 2.25.4
✓ I hate the musicI love Laruga Glaser and I got this app for her class. I can’t even use it with that music playing. I’m trying to do yoga and there’s elevator music playing in the background. It’s intolerable for me. How do I turn it off?!? It’s not easy to figure out..Version: 1.15.1
✓ Needs better functionalityThere has to be a mode to use the app without WiFi The food logging seems to mainly have data in India but this is sold in the UK too so would be great to be able to log local foods.Version: 2.30.0
✓ Downloads when I don't want it toWhenever I try to download something it redownloads when I don't want it to and it's so annoying 😖.Version: 1.17
✓ Great idea! Poor ExecutionAfter trying the app for around 3 months or so, I have given up… too many bugs and too difficult to align with my other apps like MyFitnessPal. The price of the sensors are more expensive and you can simply buy them via Abbott. What is a great idea etc is poorly executed. The price is too overly expensive for such an unreliable connection etc..Version: 2.26.0
✓ Works as a glucose tracker but nothing close to what it claims to doBeen using this for 8 weeks now. The initial app experience was on point but after GA, it seems to have many issues. Redundant notifications are plenty - I would scan before bed time and it would notify me to “scan before bed time” a few minutes later. Support messaging and articles are broken. They don’t seem to want to fix it. Most workouts don’t show a score due to lack of data points. This is a major issue given that there is no noticeable gap in data collection every minute. There are newer an better apps out in the market now for glucose tracking which also use the freestyle sensor from Abbott. Use this with caution to track your ISF glucose and don’t read into much else..Version: 2.0.2
✓ Add all the information neededThe Kris Gethin body series Nutrition plan talks about using a a nutritional formula “below” to calculate macros every four weeks this formula is not included on the app please fix if you are going to charge money include everything a programme talks about..Version: 1.8.5
✓ Great with some important missing functionalityThe ring, sensor and app overall is really excellent. This has a lot of potential but is weak in one crucial area. food logging has to be really smooth and easy for it to be practical. In the app it is cumbersome. Takes too many steps. The food database seems to have a lot of inaccuracies. There is no barcode scanning, etc.. They advertise integration with my fitness pal, but this functionality seems to be chronically broken. So if you want to connect your food consumption to your glucose levels, practically it’s gonna be challenging with this app. I wish they would make integration with MFP work because the app will likely never match it’s functionality..Version: 2.25.2
✓ BEWARE - Lite subscription does not work in UK with NHS suppled sensorsI got my sensor via my UK NHS prescription. The device paired - app charged me £25 for Lite services - but then falsely declares battery not working and to buy a device from Ultrahuman. The device is working exactly as normal in my Libre2 app. No battery issue. Buyer beware this app ONLY works on the CGM devices you buy from them..Version: 2.19.2
✓ Already disappointedI just signed up for this app with the lifetime promo. It hung during registration so I reached out to tech support and they were nice and responsive. They told me they adjusted something on their end and I should try it again. It worked but I came to discover they double charged me. Reached out again and this time I received a much less friendly response. They received manager approval to do a one time courtesy to refund me since I made a mistake. Maybe fix your signup process and then educate your team?.Version: 1.19.4
✓ App stop working after the latest updateThe app stopped working after the last update.Version: 2.29.0
✓ Can’t do anything if you are not onlineI travel a lot. And on planes or the country wide with no data connection, I cannot measure my glucose. The app won’t start unless it authenticates over the internet. But good potential !.Version: 1.26
✓ Free style Libre 2 sensor errorI started the app and put on my first freestyle Libre 2 sensor - all went well; then 2 hours later it stopped working. I try to manually scan and it states “sensor expired” but I just put it on my arm. In the app profile setting it say expires in 15 days…. What’s wrong?.Version: 2.14.0
✓ Has Potential……BUTHas potential. Seems like a great workout app with lots of different movements & workouts. BUT, their videos are extremely long, 98 minutes is a little too much. I think a secondary video will be helpful that only does the actual workout versus the coaches explaining every detail as they go. Shorter versions of the video for those who know the movement but need a program to follow and just want to start instead of waiting for the next movement or having to constantly hit the 15 second fast forward button..Version: 1.15.1
✓ Not bad but could be betterI just switched from Oura to UltraHuman. The rings are great but the app could use some work. It’s A LOT of information where I wish it was simplified into a better UI. There are only 4 tabs at the bottom and one of them is to promote their metabolism product. Great if you have it, otherwise it’s wasted space. The other is Zones which is a social tab im also not using. Lastly is profile, which is really empty and random. I wish it was an actual health profile that lists what my optimal or habitual stats are. Or maybe some goals or things related to me. Lots of good data but they should really spread the info that’s squeezed into the first tab, across the other tabs for a better user experience..Version: 2.28.1
✓ OK but not really great…Would like to see a full integration and full compatibility with Apple health….Version: 2.24.0
✓ HorribleWaste of time.Version: 1.17
✓ Love it but disappointedI love the ring and the app, but for some reasons you stopped the workout log in timeline, and when I asked, I was told you are enhancing it, well if it ain’t broken, why fix it. You should have enhanced it then updated it instead of just removing the option. Moreover, it still does not pull info from apple health, and the exchange is not complete. You need to quickly fix it as your competitors have all of the above and you might lose me and others to them!.Version: 2.22.4
✓ Just really wanted to see the resultOf 3 ratings only. So i tried giving 0 stars to get it to 2.5.Version: 1.4
✓ ConfusedI paid in full for this with a promo, thank goodness, it charged my card & I don’t know if you have to pay for individual series or what because there’s no explanation of what to do. I tried to play a workout series and it wants to charge me for another year. Not an friendly user app at all. Doesn’t walk you through what to do to use the app. Very frustrating and out $$.Version: 1.15
✓ Great product but missing Apple Health sleep stage intergrationGreat product! Was promised Apple health sleep stage integration by company rep, but haven’t received it yet..Version: 2.20.2
✓ TerribleTo slow and only works in one direction on phone.Version: 1.17
✓ IpadI have yet to be able to open the “Home Tab” on the bottom of this app. When i open the app and hit home all it does is spin and spin and spin. The other options come up inside the app. Before this update it never work either. I have this app on my iphone and it works fine. The metabolism, zones, discover, and profile pages work fine..Version: 2.28.1
✓ Not as user friendly as i would have likedHard to figure out how to use for exercise. Not vert user friendly.Version: 2.25.3
✓ Spammy, upselling app interfaceSeems like every screen is littered with one or more blurbs for another product or their subscription service. Irritating when I bought a display-less smart ring specifically because I want less interruption and clutter. Non-zero chance this will prompt returning it. Also spams me almost every time I open it asking me to enable all Apple health access. No thanks, I enabled what I want to enable already. Please stop harassing me about it..Version: 2.29.1
✓ It’s a free app but you have to pay for almost everythingIt’s fine but I can’t pay for it..Version: 1.16.2
✓ Needs workI have paid for a premium account, yet they still display ads continuously. For example every time you finish a meditation they display a full screen ad for their own bio sensor. Gets very annoying. Seems like the whole thing is just designed to push their wearables, which I have no problem with, but then they shouldn’t be charging for the app. 2 out of 5 of the main app icons at the bottom are for their wearables. Close the app and reopen it and you land on an ad for their wearable. The For You page contains an ad for their wearable front and centre. As a paid user that’s not interested in that we should be able to disable the ads. There is a setting to disable the onboarding process for the wearable but it doesn’t stop the ads. From a usability perspective it’s pretty clunky. If I’m following say a 10 day program, it doesn’t take you back to that spot easily where you left off when you reopen the app the next day. They have sections for listening to podcasts and watching videos, yet no way to control playback speed. I listen to podcasts/ audiobooks and watch educational videos in the 2x - 3x speed range, so being stuck at 1x feels painfully slow. There’s no way to control playback quality. So for some reason my videos load in low res even through I’m on high speed internet. There’s also no website, so the only way to get the videos up on a bigger screen is to screencast from your app, which in low res at times looks pretty bad. Quality wise a lot of the content looks like it could be great, they just need to fix it from a users point of you. Right now it’s designed for the owners, not the users..Version: 1.35
🙂 Ultrahuman Positive Reviews
Ultrahuman works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Ultrahuman.
⛔ Ultrahuman Problems
