Cluedupp GeoGames App Negative ReviewsCluedUpp Games Limited

Cluedupp GeoGames Negative Reviews

4.5
4.57136 star

Total 141 Negative Reviews

Cluedupp GeoGames App Complaints & User Negative Comments 2024

Cluedupp GeoGames app received 141 complaints, negative comments and reviews by users. Have you ever had a bad experience using Cluedupp GeoGames? Can you share your negative thoughts about cluedupp geogames?

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Cluedupp GeoGames for Negative User Reviews

Not as expectedI brought this experience (Alice in wonderland) after seeing an advert on Facebook. The advert showed a beautiful scene where there were people walking through a set, with giant mushrooms and amazing lighting. In reality…you go to 10 or so places on the map. When you arrive at each place you have to play a simple mini game on your phone that lasts between 10-60 seconds. THATS IT!! No finale, nothing!!! I really thought (going off the advert) that the end would be inside somewhere with some characters and scenery/lighting but there was nothing. None of the organisers were involved or even present throughout the whole thing. Also after purchasing this event I noticed that the price kept being reduced more and more until it was only a quarter of what I had originally paid. But I suppose it’s in their interest to get as many people as possible participating, since they have no costs incurred to actually run it. No actors, no scenery, NOTHING!! I will never purchase one of this company’s events again. Total rubbish!!!.Version: 4.1.038

Fun…but technical issues that affected the game.We had a great time…fun concept. BUT…several technical issues with the game app. When attempting to submit evidence to labs and interviewing witnesses, the app would not recognize our geotracking location and so we couldn’t engage with the game. It was affecting all members of our team and many other teams in similar spots. In order to interact with those locations we had to circumvent the problem and “buy” the interviews or lab results with having time docked against us. This caused a loss of 40 MINUTES! Very frustrating. Other times it would take several attempts for the app to recognize our location, we attempted to come back through the area and check in again. Lots of walking around to navigate glitches. The concept is great, but with these technical issues and glitches, it makes for a long day and unfair disadvantages..Version: 3.0.120

What a waste of money!An absolute shambles of an event. I thought we were going to be spending the afternoon doing an interactive trail with our 3 primary aged children and another family, guided by the few actors dressed up as characters from the book. Instead what we got was an app that firstly wouldn’t load because it relied on 4G, then was incredibly difficult to navigate round, no way of going back and checking clues incase you missed them and no idea what the actual point of the clues were. The clues were totally unrelated to our surroundings, I presume so you can roll out the same tripe in the next town with minimal work. The result was people aimlessly looking round, trying to think of places in our city centre to fit the clues, naively thinking that the clues would actually be related to the city they were in. I don’t think I’ve ever seen so many people looking so confused and frustrated at their phones! Best part of the experience was when we abandoned the app and took the kids to the park for an ice-cream..Version: 4.0.010

Constant crashes and freezes mid game.Constant crashes and freezes mid game..Version: 3.1.122

Awful!What a fake and full of lie advertisement! Just can say that I am so sorry for the people that are making the earth worse and worse everyday to live!.Version: 3.1.108

Review Wichcraft and WizadryA little long, the app map did not function at times and we got penalised unfairly. Also organisation could check event doesn’t coincide with major events like Diwali !!! Otherwise, a fun walk, areas were not too far from each other and the story was engaging and fun puzzles to solve..Version: 6.0.50

This is not safeThe people the run this need to check where they are doing this. Galt gardens in Lethbridge is one of the most dangerous parts of Lethbridge and having to constantly walk through it on a Saturday was scary between people changing in front of us being angrily harassed and having to keep kids from debris like needles and glass everywhere this was very unsafe for our family I do hope in the future they choose somewhere that’s a lot more family friendly.Version: 5.0.10

Mixed feelings.Went to do a Alice In Wonderland CluedUpp in my town centre. Was hoping for a fun time with employees and decorated streets as that was what the selling point sounded like. As soon as we began I knew the experience wouldn’t be that good. We were wandering around aimlessly on dangerous roads with angry pedestrians constantly bumping into us…and the Cheshire Cat popping up like a jack-in-the-box! The Cheshire Cat popped up randomly in places like: crowded small streets, middle of dangerous roads and just in the worst places possible. Locations were horribly chosen. Only again if fixed..Version: 3.1.122

Alice in wonder land DarlingtonWhat an absolute waste of money, time and energy!! The day before I realised a friend had already been to the same one in august, her response to when she found out we were going was “don’t waste your time, it’s a con and it’s being miss sold, it is nothing like the advertisement, looks amazing watching the advertising video and app looks good but basically there is no one there, there is nothing other than people who all have been connected out of money to run about the town like headless chickens, no one knowing where to start, what to do, the app doesn’t make any sense, we packed in and found a lovely pub, once we sat down we noticed others who had started it like ourselves but had sacked it off, we spoke to the other groups who all said the same, it was one big con, no one to welcome players to the game, guide you if you were unsure or just needed getting started!! WASTE OF TIME AND MONEY! Would like my money back but I know from a pall who has already tried no one answers and your comments get deleted!!.Version: 4.0.39

Not great for childrenTakes too long, not good for children. Answers need to be very short and specific which isn’t clear.Version: 4.1.049

LocatingIt was very difficult to match your location with location of the clue. Lots of going back and forward, crossing streets, until the system decided you were in the right location. The app should be modified to widen the location so that if you are in a wider area you get the clue.Version: 1.13.23

Absolutely rubbish, don’t waste your time in doing this…We went on one of these and it was absolutely rubbish. Everyone we spoke to who was doing it also said it was a waste of time. Basically telling you to roam around a busy shopping place, getting in people’s way standing there with your head in the phone. We genuinely thought there would be something at each chrck point, whether it’s a piece of laminated paper or anything, but no. Literally a waste of data. If you’re contemplating on going on one of these, don’t waste your time! I genuinely think the people who wrote good reviews on this are paid or something because it was rubbish!.Version: 5.1.19

Game story was fun but…I liked the story and the walk around wasn’t bad but the time to complete some tasks was too short such as walking 3 city blocks in 5 min with traffic lights we had to wait for. Also, there was a lot of return visits. It would be better to have a solid circle or path. Also, having different levels of difficulty for those that are disabled, elderly, or families with awards for each division would be more fair. Times to complete games would be adjusted accordingly with prizes for each division..Version: 6.0.41

Very anti socialThis game was confusing, dangerous and antisocial. Some of our clues made us cross roads in unsafe places. We had children in our group that we were reading out the clues for and if the leader pressed the button on their phone to continue, it changed the screen for everyone, whether you were ready to or not. Very frustrating. I can’t believe it was so poorly written when there were so many people here to play. I wouldn’t play again..Version: 5.0.0

If only the GPS workedPlaying is fun. Unless you are in the inner city. Surrounded by tall buildings and the GPS signal is jumping around. Walked circles around the locations I needed. And my gps went the other way. Probably added an hour to our game just trying to get close enough to the witnesses..Version: 1.17.3

Good concept but technology didn’t workThe idea was great but the app did not work very well at all which was extremely frustrating. We would arrive at the location of a clue but it would not open. We tried closing and reopening the app which worked the first few times. More clues would not unlock then would, which really slowed the game down and sucked the fun out. We ran into multiple groups playing the same game who were having the same problem on different types of devices. We had planned our entire day over having fun playing this game and solving the mystery but the app was so bad that we eventually just quit and gave up because no clues would open. Do not waste your money or time, such a disappointment..Version: 1.17.3

Fun but hard to startWould have been nice to have practical visible signs also and someone to help at the start- as getting started away the hardest.Version: 4.1.090

BoringI shopped a lot so that was fun My dog was bored My partner gave up but stayed encouraging.Version: 3.1.122

Not what we thought. Needs workWas way to much walking for your average person They should make it clear you will need to do at least 10,000 steps to complete so not suited to kids, dogs or unfit people Also it doesn’t need to be done in the city centre and the traffic is a genuine hazard. We must have crossed roads 50timed. It could just as easily, in fact more easily have been done in a large park, had no hazards and involved less walking. Also the app is clunky and slow and the team aspect just doesn’t work..Version: 3.0.129

Too much reading - not a fun dayWe had high hopes of this being a fun day of exploring the city , instead we were glued to the phone , frustrated with having to walk down random streets with little idea of where to go , and to top it off trying to memorise the paragraphs of information on the characters. Would definitely not recommend this if you have small children or teens. It is very complex and if you enjoy reading chunks of text , then you’ll find this fun. If you are like us and enjoy interaction, watching videos or listening to text then you too probably would not enjoy this. Made a complaint to the team to be met with a free game as a solution and a question as to ‘what were you expecting’. We were expecting a fun day out but instead were disappointed by the lack of planning. We will try a physical escape room or murder mystery night next time!.Version: 1.16.0

Good concept, poor executionThe idea behind this is great, but the app and the lack of plot makes it disengaging and difficult to use. Certain locations are inaccessible even when you’re right on top of the marker, the gps isn’t accurate and location points have no Lee-way in accessing it. The story, if it even is present, is hard to follow and results in you just moving from point to point without purpose, almost as though you’re stumbling through the dark..Version: 1.17.3

BugsThere was a few buggs.Version: 3.1.122

I did not enjoy thisWalking round Oxford with your head glued to your phone is a total waste of a wonderful city. In addition the organisers of the game had made no effort to tag the locations to the people. We had witnesses in pubs and graveyards yet the map locations were just on random streets. A little more effort to locate witnesses in real locations would have made this much more fun. I expected some sort of real markers of locations placed there by organisers but there was no effort to do this. I will never do this again. It was boring, tedious and a waste of my time and money. There are so many better ways to enjoy your time and especially Oxford. I do not recommend this to anyone..Version: 1.16.0

Not what I expected. Not great for kids. It’s ok as an idea.Went to this Saturday as a belated bday present. Had 4 adults and a 5 year old. We dressed up, which was fun. This was pretty disappointing. I love Alice in Wonderland, and for some reason I thought there would be props or maybe photo ops along the path. Nothing. All in the app. Not even signs at each location, or anywhere. It was incredibly boring for my 5 year old, no matter how much I tried to include her in the games/puzzles/reading. We ended up having to pause about halfway through to give her something to do that would entertain her, losing out on being even in the top 100. The quest itself is cute, and the puzzles are fairly easy. I was a little disappointed by the lack of “Alice” trivia. One of the locations was nearly impossible to get to because the area was blocked off with fencing (construction). I really did expect this event to be MORE than it was. Loved seeing everybody’s costumes, but credit goes to the other players for that and definitely not the company. It would have been nice to at least have some pictures at each location if it’s too much to hire actors to play roles. Maybe have a couple photo ops in areas with less traffic… will not buy again..Version: 4.0.010

Fun, if you want to spend the time on your phone, albeit outsideOnly fun for players if they are also on their phones. This is not a great game for younger kids (under 10). Expect for all players to be on a phone the whole time to participate or enjoy. This is not really what I was hoping it would be. The puzzles don’t really include what’s really around you, and it’s almost all virtual. I was hoping it would involve the actual artifacts, landmarks, signs, etc around, but it’s just virtual. Not really fun, especially on a hot day. It was nice to walk around and explore the area but that was only because we weren’t really playing the game. I’m not sure why this got such high ratings. It was a total disappointment for our whole family..Version: 3.1.122

Alice in WonderlandWe took our grandchildren to Alice in Wonderland and found it very disappointing. The only interaction was through phones or iPads. There were no actual signs, notes, items or characters (real or pictures) for the kids to get excited about finding. You basically follow a map and the app tells you when you have found something. The kids lost interest within minutes so we forfeited the game soon after we started..Version: 4.1.049

App had glitchWe lost 30 minutes because of a glitch in their system (their app). We were at the location we knew Alice to be, we completed everything, and no instructions were being given to us anymore. It turns out, by switching the “LEADER” (so assigning a new leader on the app) solved the problem. We shouldn’t have had to assign a new leader because we were all still together. We figured it was just a glitch in their system. So if you’re getting no new information, try assigning a new leader..Version: 4.1.038

Fun but app not helpfulIt was a lovely day out and sunny. Really like the idea and it was nice seeing lots of people around participating. The negatives I have is that it needed more explanation, managed to get 50 minute time penalty without moving from the first spot for trying to figure out the map. The app is alright but it would be good if it had a navigation, so if you select a hint it directs you too it..Version: 3.0.129

Crappy locationCould have chosen way better venues, and put more thought into the mini games. Only one actually had anything to do with the physical location. Royal botanical gardens would have been a far better fit. Making us walk through an area where there was a food bank with customers lined up outside waiting was not a great plan, disrupting both groups. Will not play again as it is right now..Version: 3.1.122

NoWe worked on this for several hours before getting to a part that we couldn’t access the Suspect even though we were RIGHT in that area! The GPS said we were standing in the middle of the street when we were several feet away. One guy told us that the area we were in was probably too crowded/populated that it wasn’t identifying us as being there when we were right on top of the arrow pointing to the suspect. We went to 3 places (Forensic Lab, Anonymous Tip, and one suspect) that didn’t recognize our location. We walked around in the same areas all with our phones up like we’re looking for a signal before we gave up cause we’d skip it with a time punishment. This took hours of walking around in circles with no open bathroom to use. While this started off fun it quickly lost the enjoyment aspect when it didn’t recognize any of our phones at the location it told us to go to. We asked several strangers who was playing if they could get it and they said maybe the tall building interfered with the gps but either way, it sucked. We all have new and updated iPhones however none of them was being acknowledged..Version: 3.0.120

BoringNothing like the advertised experience..Version: 4.1.025

Bath 5/2/22We had done a previous game which was great fun. This one not so much - I appreciate the weather didn’t help so suggest better time of year to do . We had difficulties with reception so we didn’t always have a full team playing as we kept on being blocked out of game and more importantly when we submitted an answer there was acknowledgment so instead of a 30 minute penalty we ended up with 90 minutes (x2) so we gave up . We did get the culprit right but not the motive. Not clear how to end game..Version: 3.0.94

Alice in wonderlandWasn’t what I expected. Was expecting more interaction from event organiser. Feel was a money maker even with half price discount. Wouldn’t do again disappointed not a family event for the younger family. A lot of walking and in weather. $10 would be more appropriate pricing..Version: 4.0.010

Boring and a waste of money45 minutes of my life that I can’t get back or the £30 NON REFUNDABLE cost. Kids and adults were bored, nothing to do with the actual local area which could have made it at least a bit interesting. Wish we’d paid for an escape room at least it would have felt like we had a target to aim for. Instead of wandering aimlessly around Leeds looking at our phones. For the amount of people that were doing it I would have at least expected a few paid members of staff dressed up at key locations. Really disappointed.Version: 3.1.122

DisappointedNo good not as expected . Such a disappointment. Not going to recommend to anyone. Thanks.Version: 4.1.049

Not what was expected for the moneyThis was a big waste of $120 and we had to drive 2 hours away just to go.. so to say it ruined my daughter’s birthday is an understatement!! We could have had more fun playing pokemon go for free!! A lot of walking not any Alice in wonderland themed decor at all not even a sign, no Alice in wonderland cut outs at clues !! The app developers are just raking in your money with no effort on their end to make it in any way immersive!!! big disappointment and a waste of time and money!! Do not recommend wasting your money!! It sounds great $40 for 6 people but you get nothing but an app with vague clues that don’t match up to anything!! DONT WASTE YOUR HARD EARNED MONEY!!!.Version: 4.1.005

Alice in WonderlandThis app didn’t work for me right from the start. No map was displaying and very slow response. The other phone we were using worked for the first hour and then stopped working, we were unable to finish the game as we could not pass a certain part of the game. The app just froze on us. Very disappointed! Perhaps to many people using at the same time..Version: 3.1.122

SucksWe drove around the worst part of town (downtown Fort William) to locate characters for almost 3 hours. (We saw many drug deals, homeless people sleeping on steps and drunks) we had no idea how to get the feather and more apples in order to ask more questions. You jump all over the place. Would not recommend and will never do this again. Concept is good but it needs to be in order and we didn't like that we had to read everything (it should read it for us) and there were too many individual games like put a picture together etc… i had 1 device for me and 4 kids so not everyone could participate in those parts. I think it has potential if it was step by step (no guessing whats next) and the characters voices reading the text it would be much more fun and not confusing. We gave up with only 1 of 3 quests complete after almost 3 hours..Version: 5.1.19

Very difficult to get startedI would not recommend this game. We ended up forfeiting as we were stood around aswell as 20 other groups for 30 mins not knowing what to do or how to start. Once we had started it wasnt very clear on what you had to do or what to do next, theres not real clear instructions and there is no hints page to help you along. And be prepared to read most of the time in this app is spent reading there are paragraphs apon paragraphs of information thats of no use in which confuses you and makes you get bored of the game there is just far far too much to read, as a whole they need to incorporate a button that talks it out for you which would make the game more enjoyable and easier for dyslexic people and slow readers. Do not play these games unless you are very good readers..Version: 1.17.3

Alice in wonderland experience EdmontonI purchase this game for my family to play and have a family day together. First off it was the worst place that you guys could’ve picked to play in. downtown Edmonton is the dirtiest and The sketchiest place to have a game. There was used needles, urine, faeces all around. The homeless were high or drunk, they were yelling, begging and asking for a numerous things. The whole area is under construction Which made a more difficult to maneuver around. We end up leaving as we had a homeless lady who was high on some kind of drug yelling at us, which freaked out the youngest in the group. Then had other people jumping in and belittling the family, which cause us to we finish the game. As it was unsafe to do so. As we walked back to where we parked and a Parkade one of our vehicles had the window smashed out and stuff stolen out of it. I would like a full refund. Again due to a high crime area. And I will not recommend this to anyone at all. My suggestion is to have it in a safer place like a park setting, not a high-volume with homeless and drug addict wandering around. Especially when families with young children are trying to play a game. Also you guys did not do your research on where it is safe to play. I’ve never felt so threatened in my life and my families life ever. I am disgusted! please refund my money. As I need it to fix the window and the vehicle now. Sheila Hoffman.Version: 3.1.122

Alice - traralgonActually unsafe, so much unnecessary crossing of traffic. For example one time we had to walk into a busy carpark just to hit one location which was not even a location for a clue it was just a distractor. also very disruptive to a small town’s traffic, if anyone got hurt it would be a huge liability issue and a lame warning at the start of the game is not really adequate..Version: 3.1.122

Would Never Do AgainI fell for the misleading social media ad. Again. Shame on me. I expected at least balloons or something at the start or the end. How hard would it have been after collecting money from teams for them to hire some locals to make the game immersive? Just a random game you play entirely on your phone that has nothing to do with the setting around you and literally takes you in circles. Also, the location was terrible for kids. Downtown, on small sidewalks and the bus stop which is not the safest area. It’s May, so they could have chosen the campus, the river walks, parks. Anything. One of the locations we had to solve was a “parking lot”. Yup. So, so disappointed. This is made to rip off people looking for something fun to do with their families or friends. It’s not made to be a good experience. I got it “50% off” and it was still too much. The only positive I have to say is the app worked adequately and some effort did seem to be put into that. But that’s not what people want - Pokémon go is free and still more fun - and that’s not what it’s implied to be from the marketing..Version: 5.0.15

Gold Coast RipperGreat concept and we enjoyed the walk, but storyline is hard to follow, and the app is buggy (gps location is slow and also no one was able to start even though we were in the starting circle. Everyone around us was taking the 20 min time penalty so we did too). The story isn’t clear and I’m still not sure of the motive of the killer. Great concept though.Version: 2.2.7

Alice in wonderland geo gameLocation marker was not accurate and the app kept glitching and freezing needing the app to be restarted which detracted from the game.Version: 3.1.122

Everything did not show on our mapEnjoyed playing game but even though we had 4 different phones with 2 different servers many things didn’t pop up on our map. We went through the entire route a second time trying to find them and nothing showed up on the map. (No pig, cake or peppercorns to name a few) we even walked surrounding streets to see if we had missed something. Not being able to find these made it impossible to finish the game. Once we got to the knaves of hearts we had no instruction on where to go next. I sent messages through the game and it said it would let their people know but of course that didn’t help us today. Loads of fun playing but very disappointing not being able to finish..Version: 5.0.0

AppallingWe went to the Alice in Wonderland event in Columbus, OH. It was held in Franklinton in the middle of a neighborhood near the library. We thought this was going to be an actual event with scenes set up or at minimum characters. There are zero staff present. The hunt is set up and you just follow the app, we walked around a neighborhood on a hot day. There were no trash cans, no restrooms, nothing. Worst of all, they don’t even notify the residents of the neighborhood. The residents had people all over their lawns and porches, traffic and limited parking. This program is extremely disrespectful to the residents of the neighborhood. This should be banned or at minimum held in a more public space such as downtown or in a more metropolitan area..Version: 3.1.122

Alice in Bummerland 👎🏾This event description was severely overdramatized and misleading, claiming that the streets of Buffalo would be “transformed” into a wonderland experience, where in reality you could accomplish this entire event from the comfort of an air conditioned brewery located anywhere in the city without ever setting foot on the actual designated course. There were no decorations, no uniting theme, no coordinators in costume (or at all present at the event to be found). This “immersive escape room” was nothing more than an app lazily ushering event goers around one city block over the course of several hours. The creators of this event made no attempt to incorporate any of the preexisting art or architecture, which would have easily fit into the Alice in Wonderland theme, into the escape room course. Additionally, there were very few patrons in costume for the event, leaving our party who fully committed to theme, feeling awkward and underwhelmed. Do not attend this event with any expectations of having an immersive themed experience..Version: 3.1.122

New vs old schoolMaybe it was our age, but we thought that there would be physical landmarks to find so we used up a number of penalties before we got the gist of the game. Perhaps a short demo for us oldies so you know what you are supposed to be doing before the day would have been great. Also I think it was longer then needed. We gave up in the end as the battery on the phone had nearly had it. I would potentially do another one now that I know how it works, but for new people a demo of the game would be hugely beneficial..Version: 4.1.005

AtrociousDid you forget to come to Paisley and set up?! I bought my daughter & I Mrs Potts & Chip outfits, I took a day off work to give my daughter a fantastic fun day of memories. All we got was a wonder around our town seeing the usual sights. There was not a single welcome sign, welcome arch, characters, nothing! (What we did see what the Lego characters on the Lego tour that Paisley provide every year….and it’s free) The video you display on your advert is a complete lie (can you tell I’m furious?!) My daughter was so upset, do much so she asked if we had muddled up the day! A 10year old does not want to be standing outside a night club next to a bin and a lamppost waiting for a ‘ping’ sound on my phone to read a ridiculous message for us to retrace the path we’ve just walked…… We ended up forfeiting the game and going for food instead.Version: 5.1.19

MehCan’t find our exact location. Drains battery - events should be done in person and not virtually.Version: 3.1.122

Great concept but I execution could be improvedGPS tracking was often ineffective & frustrating in the city with tall buildings interfering with the signal (needs more broad range to prevent walking in circles when the map shows you right on the spot you were aiming for) Forced to cross too many roads/traffic lights (very time consuming) Some puzzles required hints as they were not logical to solve (eg unscramble the letters for a nearby building - still have no idea). Or at least provide answers on the ones scored incorrectly for closure for participants One of the spots we had to go to unlock a character was at st Mary’s cathedral which was a problem because the security was instructing no one to enter the region they needed to for the game (due to a wedding in progress I believe) Takes a lot longer than the few hours claimed in the intro email (took us 5hrs & we didn’t even walk to every spot required).Version: 1.17.3

No interaction with the surroundingYou just walk interacting with your phone… nothing with the surrounding, no interaction with people, kids were bored.Version: 3.1.122

Alice in wonderlandThink there needs to be staff at the beginning of these events as it was new to me and my family unfortunately we have no knowledge of geo cache and wasn’t sure what we were doing and the amount of money you pay I feel is a little overpriced for an app game! There are lots of people doing this event so think a little more could be given back to feel like it’s worth the money you pay … very disappointing and wouldn’t recommend I’m afraid. I find it sad that when writing my review and wanting to use the nickname disappointed it was already taken Clued up think you need to listen to peoples reviews and stop taking their money!.Version: 4.0.010

How has this got so many good reviewsI don’t understand how this has so many good reviews. Me and my fiancee did the alice in wonderland one in chipinham it was awful. All it is a virtual experience in the app, there is nothing in the real world to do with it. It was just a quiz that you could easily find online however you had to walk to different points on the map to get each question. Biggest waste of money I have ever experienced in my life and they do not do refunds..Version: 4.1.049

Clued Up - Jack the Ripper ReviewGreat concept and idea but there was too much information with no real method involved. It would have been more efficient and engaging if it followed a similar format to the Amazing race where you find a clue and get the next to work your way around. Also when investigating a murder each clue you receive would lead you to the next so it would work in relation to that as well. Perhaps using the city’s landmarks as the locations to collect the clues would be a good idea so you aren’t solely relying on GPS. The riddles were really good though and overall it a was a fun day out with the family..Version: 2.1.18

Great concept, poor executionThe idea of this is great, but GPS accuracy and storyline leaves something to be desired, and the lack of a reasonable geofence boundary on the items makes it hard to get some of the items where there is construction happening. Also, the app doesn't work on the iOS 14 beta. The app opens, but the screen doesn't load..Version: 1.17.3

GPS issues.The gps was never accurate and would not trigger that you were near the check point. We followed all given directions on how to have the gps function properly, like wifi and battery saving etc but this did not help. We had to incur time penalties just to get access to information. Puts a downer on the idea of travelling around to areas to gain information for it to not work..Version: 3.0.129

Alice and WonderlandWaste of time - just teaches kids to wander around with their heads in their phones.Version: 4.1.005

CSI High PointReally enjoyed the game and clues, etc. BUT very disappointed about the tracking at times. Tracking had us across the street and inside buildings when we weren’t. As a result, our leader was unable to see two of the clues. One time happened early on so we thought need just an order thing, but still happened at the end of the game when there was only one other clue. So we just had to guess without those clues. If the tracking issue hadn’t have happened, I would have given 4-5 stars, but very disappointed in tracking. Also, a little Leary, of having to do our fingerprints. Will be closely monitoring my accounts..Version: 3.0.120

Not for toddlers neither EntertaintWe signed up first because of our kid. First the place with more clues was smelly and in a street with too much Traffic. And Also the game once you are in the spot and you find the answer , there is no place to click . You can only answer the quest. Which to go next you have to Unclock and have a penalty. Definetely not for kids. I only gave her the phone to shake it and she would have a better time in another place. We forfeited the game. We cant say it was a waste of money because after all you pay for an experience. Just That our experience was not the expected one. It is Definetely only for adults. The little things for kids that were like a Guess question Or a shake the phone game can be done in better , safer and cleaner places. Watching the phone with your in the hand , because there are either homeless people around or Just a sidewalk to stand . It is not enjoyable , one eye on the kid That is getting bored waiting for adults to read and figure the game… they dont enjoy. We decided to leave and take her to a different place..Version: 4.1.005

AndrewIt is only good if you enjoy walking around stairing at your phone like a knob along with a whole other heap of people doing the same thing. Definitely not my thoughts on fun. Waste of money. Only did the first hour and half then pulled the pin and went to a cafe and had more fun there..Version: 4.1.025

Second year of troublesWe absolutely love the idea of this system and love most of it. My friends and I are very much into dressing up, however each year we have issues with with the program. We spend most of our time trying to figure out where we are to go to next. This last one (beauty and the Beast) we had to forfeit because it wouldn’t let us finish. We had no idea where to go next or what do do next. It was very frustrating. The year before Alice in wonderland felt the same way but was a little neater. Also Manchester NH was where we had our scavenger hunt. Next time it might be best to check the spots, we were walking around in full costume in very questionable roads. We had to walk by and threw many homeless and horrible roads. Many of our group were hit on numerous times. We are wondering if we want to continue next year. We love to dress up and enjoy but not for 3 hours and with no real ending..Version: 5.1.83

Fun, but locations were really offWe couldn’t get to some of the clues easily because it showed us as on the other side of the road to where we were, etc meaning clues were in inaccessible locations.Version: 4.1.042

ConfusedNo idea what I was meant to do….Version: 4.1.005

Don’t waste your day!False advertising the ad made it look like it was going to be a magical adventure with a Alice in wonderland props. Absolutely not! You could see the look of disappointment on everyone’s face as they turned up, dressed up and just had to walk around the streets answering questions. Kids were very upset as all they could do was walk around in the hot sun..Version: 4.1.090

Poorly doneIf I could choose 0 stars that’s what I would give this game. The app would freeze on half our team members phones so we would get penalized for them not participating. The places should have been put in closer proximity to each other so that we were not having to go back and forth. Would have been nice if there were props or something. Only the leader could really participate so everyone else was locked out of things and it would say “leader can unlock this” but there was no way for it to be unlocked until the leader completed the challenge…that often wasn’t even a challenge. It was stupid. We quit 1/4 way through and went out to eat. I knew another group of people who went at an earlier time and they also quit. Wish I would have talked to them before we wasted our day! Poorly done and a waste of $60 for the game and $10 to park. If I could get a refund I would!.Version: 3.1.122

Too longTook so long that my battery died and had to forfeit game.Version: 4.1.005

BEWARE: Overpriced Scavenger Hunt AppThis is an overpriced scavenger hunt appt. The best I can explain this app is like Pokémon Go except that app is free. TICKETS: Automatically priced at $40 for 6 people (NOT SOLD PER TICKET) DATE: A date is assigned to you. If you cannot attend that date, you forfeit your money and game. LOCATION: Public park AND in front of neighborhood home. APP: All 6 players download the app. You open the app and it has a map of the location you’re at. There will be a photo of a unknown cards on the map that you’re supposed to walk to. When you click on the card, there will be a riddle or game. You continue walking around the park and neighborhood until you are all done unlocking the cards. *This is the whole process of everything. There are NO WORKERS OR NO DECORATIONS. I would say the most awkward thing is that you will be in front of a strangers house for a good 5 mins or so looking at the app, trying to figure out the riddle or play the game. It is unnecessary for the tickets to be sold for 6 people. This app only allows for 1 person if anything. Walking around figuring out the scavenger hunt will probably talk you anywhere from 1 hour to 2 hours long more or less..Version: 4.0.010

We expected an “escape room”We expected an escape-room type experience and instead found ourselves walking around with other people all asking, “do you know what to do?” Figured out that all you do is walk to locations and there may be a clue there. Or maybe not. We gave up after an hour. Would be helpful to have a person or two walking around helping people. And maybe work with the city to have public washrooms open..Version: 3.1.122

Very disappointed!!!!!!!As title states this was not worth the money you charged plus all the extra customers hire to just walk around the street with no proper direction or even staff, the advertisement was fake and mis leading, for the money they charged there should of been so much more effort, at least some point of contact or some fun statues or props around to interact with…. Very disappointed would never attend one of your events again!!!.Version: 3.1.122

Sydney Ripper 2021A little disappointing: - The map is not particularly clear - The clues are quite wordy - We were expecting the clues to be at least audio or video, but were hoping it was going to be augmented reality, similar to Pokemon Go; it was none of these things, just a whole lot of text to read at each location - It would have been good to have access to the app earlier to learn how it works - We got bored after an hour and a half and ended up just having a nice day out in the city It's a good idea, but I think it could be soooo much better. At least it gave us an excuse to get together and have a day out..Version: 2.3.11

Riddle Me This…… why is this so bad?There are several reasons why this app/game is terrible. Just a couple of reasons why (and I could list ALOT more) this is the case. My group and I, which included 4 kids under the age of ten, did the Beauty and the Beast themed game and it was basically wondering around to find the pinpoints on the map. No physical clues, no interaction with cool characters just us staring at our phones. The map was completely unhelpful and random. Nothing related to Beauty and the Beast except the very beginning. We lasted about half hour into it before we called it and went to breakfast instead. To be honest I had more fun writing this review then “playing” this game. We were really disappointed and the kids had absolutely nothing to do. Would not recommend to anyone who enjoys life. Just. Don’t..Version: 5.1.83

AppApp wasn’t working good..Version: 3.1.122

Due to lack of instructions on the app…This app shattered our family’s reality. My brother had an allergy attack in the middle of the street, because the construction on the road kicked up dust as we wandered aimlessly in circles, due to a lack of instructions on the app. My niece became so overwhelmed that she ran away from the group, had a nervous breakdown, and locked herself in my car, due to the lack of instructions on the app. My friend, who is suffering from a severe toothache, but still got her her teenage daughter out of bed to come with us, is no longer a friend, due to the lack of instructions on the app. My other niece has lost any type of confidence to lead (which she barely had in the first place), causing an immediate spiral into depression, due to a lack of instructions on the app. And me? Frankly, I enjoyed the game, due to a lack of instructions on the app. Watching them spiral was more than enough reward for me. This game was truly a Stuart-sized crap chute, and the only reason I’m giving it one star is that my family has finally agreed to get the help they need, due to the lack of instructions on the app..Version: 3.0.129

Alice in WonderlandWe purchased “tickets” to the Alice in Wonderland “event”. When we arrived we saw a lot of people In elaborate costumes. However, these were other participants. The “event” does not have any props or decorations to make you feel like you are in Wonderland. The game is completely virtual but you have to walk around to play it. You cannot unlock challenges until you are standing in the correct location. This is really just a very expensive app that could only be played during that one day. The advertising for this event was great so there was a very good turnout at the “event”. Unfortunately, most people we encountered were so disappointed to discover that there were no actual experiences to discover outside of the virtual map on the app..Version: 4.1.005

App was slow on géolocationThis game was def not for kids. The questions were difficult and rarely recognized when we had arrived at points of interest. We gave up after two hours. Would not recommend..Version: 3.1.122

Waste of time and moneyInstructions are nonexistent. The GPS doesn’t work well in a tall building environment like downtowns, so you can’t get clues or witnesses to activate, and end up just taking the time penalty to activate it. Speaking of time penalties, there are a lot of them and little to no warning. Our team leader logged in while we were still at home, and we got a 20 minute penalty for not being in the play area. I thought the riddles were all pretty childish. The “clues” are more like statements of fact, and it was ridiculously obvious who the killer and weapon were after visiting just a few of the spots. I’m glad someone else paid for this, because I would be demanding a refund. The only reason it’s not 1 star, is because I did enjoy seeing the other teams running around in their costumes, but other than that, it’s a total waste of time and money..Version: 2.1.18

NavigationUnfortunately the navigation was often delayed or did not match the location we were at and we were unable to collect items without clicking on it and incurring time Penalties.Version: 4.1.049

Bath CSI ExperienceAs a group of the “Older Generation” this was interesting, and forced us to see parts of the city we’d otherwise not have seen! Major downsides to this game were the time involved, the massive drain on a smartphone’s battery, and very sporadic GPS Positioning and slow map updates (quite what the compass symbol was for I’ve no idea, as it had no relevance as to orientation whatsoever) The game (whilst very clever and well thought out) was not pertinent to the city, and at one point, we were walking up a pretty, narrow side street, the story line suggested that we were in woodland, where a body was found!! The game involved a lot of aimless walking around, and returning to many places we’d visited before, crossing our own paths on numerous occasions. The story line seemed very disjointed, and after basically giving up, having found all sites, spoken to all suspects, witnesses, and collected and delivered all evidence to its relevant places, we were still none the wiser. It would have been nice to have had clues on actual buildings, or place names, which made the city part of the investigation. We did however thoroughly enjoy our day I Bath, and the upshot is that we will definitely be going back for a better (less distracted) look at Bath. Despite a seemingly negative review, we had a great day, filled with laughter and much head scratching, and would still highly recommend it !!.Version: 3.0.94

Fun but not quite engaging enough for the kidsWe were so looking forward to doing our first CluedUp - so excited and loved preparing our costumes. It was great fun to be part of it and see everyone else dressed up. The theory of it is great but it just wasn’t engaging enough for the kids (11,10,8,4). Some of the clues were quite challenging to work out so the kids couldn’t be involved and they got very bored while we worked it all out. In the end we ‘cheated’ and unlocked most of the witnesses incurring a 10 minute penalty each time - a penalty worth taking when you have four disinterested kids. It would have been better if some of the clues had been real places to find, or states or other landmarks. Might have held their interest for longer. Might be better for a group of adults - leave the kids at home!.Version: 1.17.3

Waste of time and moneyMy team would’ve coped with the icy temperatures if the game hadn’t taken so long to start working! The Alice in Wonderland statues were described as chess pieces which they were not so it took almost 45 minutes to work out with the first clue! We spent £35 on the game plus £50 in costumes which we wore for an hour before eventually accepting defeat as we could no longer feel our toes! What an absolute waste of time and money! I’d love a refund and will not be participating again .. App deleted.Version: 4.1.025

Complicated and run solely on the appIt was disappointing that there was no interaction with anyone during the whole game. The entire game was based following an app. There was no structure in obtaining the glues, witness statements. The team became frustrated and annoyed during the game which ruined the day. The app should have better videos to watch rather than providing long scripts to read..Version: 3.0.129

Too hard to match locationsA fun game and a good idea but we spent WAY too much time walking in circles trying to get our location to match the one for the person we were trying to find. In the city the location for the phone is far too imprecise for this game. We paused the game for lunch and then spent nearly 10 minutes trying to get the phone to match up with the pause circle, to avoid a 20 min penalty. We walked around and around, watching the phone’s location flick from one side of the street to the other, half way down the block, into the middle of nearby buildings, etc. We did get much better results in the open areas of Hyde Park. Clearly the city buildings were the problem. The target zones need to be much, much bigger..Version: 1.17.3

A very expensive app!After looking forward to the Alice In Wonderland “Experience “ in Northampton for some time, which was for my massive Alice fan daughter, we went and found our way to the beginning as instructed. To our surprise none of the items we had to find were there. From the advert we expected props and CluedUpp team members to be about to make it an experience. What we got was a geo location app. The app itself is ok. It was temperamental on my daughter’s Samsung but ok on my iPhone. The games were largely very easy which helped get my younger daughter involved as well but she on the whole didn’t get it due to the lack of physical things to see. Also, most of the locations didn’t really have any association with the real life surroundings. In summary, please read the reviews before paying £30 or more for an app that lasts for 2 hours or so..Version: 4.0.56

LameThis is the third time we’ve played. We have always loved it so much. This was awful for children- so boring. Not enough fun challenges or riddles like we usually get. Way too easy for the ones we did. Way too much back tracking. We will never play in the city again as the GPS wasn’t as accurate as when we’ve played in more open locations. We ended up giving up and taking the time penalties to just get it done as everyone got bored and lost interest. Shame because we’ve always loved this, but I’m not sure we’ll come back… at least for awhile. I’ve left two stars because of all our previous experiences… this was only 1 on It’s own..Version: 4.1.049

It was okayGames were fun challenges were okay. Wish they were able to implement more clues from the surrounding area though for the challenges..Version: 3.1.122

GPS IssueGame was good and fun for the kids but we had to take a lot of unwanted time penalties as the GPS wasn’t quite syncing with the location. We would be bang on the character on my kids phone and at the exact spot on the map but the marker on the map on my phone and my other kids phone would be outwith the catchment area and sometimes we were unable to unlock the character as the spot would be inside a building or in an unreachable area. Kids were really deflated by time penalties that were not our fault..Version: 5.0.31

App needs a little more developmentThe App was lagging a lot. There were times when all but one person was done, it was when the last person was lagging. Not enough server space for the amount of players that showed up. We completed tasks and it showed failed. Added time when we complete a task. Wish the location was more child friendly. It didn’t seem to be safe enough for children with traffic flowing. All in all, it was a fun way to get out and about… Would most likely not do it again, unless changes are made with the location and server availability..Version: 4.1.042

Less than stellarThe primary reason for one star is the app does not work as intended. As another user from March 2022 stated, the app would not unlock objectives, while others using the same app had zero issues getting near the objectives to unlock them. The saving Grace today was my girlfriend did not have the same issue but we had to stop playing for an hour to let her phone recharge to continue playing. We started the game with 75% battery on her phone and went down to 10% within 45 min. (Battery hog for an app, yes I understand persistent map usage and location causes this; but cleaner coding can be done to make it better). Additionally, for $80 this should have live actors for significant events, witnesses, etc. For $20, I went to a fully cast Art Heist scenario with suspects, police and bystanders with a much smaller area and more interaction. This on top of comments others have added that the entire game could be played from a couch once inside the game zone. This could be so much more for the money and needs to be rethought as we saw no less than 20+ groups running around checking out geotags on an app map with no real need to pay attention to anything..Version: 3.0.120

PointlessMight be fun for the team leader if they have plenty of data, but the rest of the team were bored senseless. Definitely not child friendly, they were stuck dragging around after increasing irritated adults..Version: 4.1.013

Would not recommend if you have childrenWould not recommend to do with children. Hard to keep them engaged, not immersive or child friendly..Version: 3.1.122

Skip itI was expecting a whole themed experience based on the ads. There was no “experience.” No decor, no actors—just lots of lost and confused players wandering downtown and nearly losing babies while staring at their phones. Some of the locations were really questionable and definitely poorly chosen (one of the tweedles was by an abandoned storage container outside a derelict building, for example). The clues to be solved were either way too easy or impossibly confusing. (There was one word puzzle at the beginning no one around us understood, even when we forfeited and got the answer.) we ended up taking a break for lunch and solving most of the puzzles there (taking the time penalties for not actually navigating to the places), and then completed it on the way home. It was, overall, disappointing..Version: 3.1.122

Very disappointedShould have been explained that this really wasnt somthing for younger kids. thought there would be an actual area set up with sculptures and characters as shown in the advertisements but it was just following your a map on your phone. very disappointing kids lost interest after 10minutes and we left. waste of money.Version: 4.1.025

Zero if I couldThis game was misleading. The promo video made me believe it was going to be fun and immersive experience. You literally just walk around the streets interacting with an app. No characters or set up from the company whatsoever. The end is so unclimatic your just standing around with your phone with a bunch of other teams in a location and it’s like okay I guess we solved the game. As a huge fan of games and puzzles and escape rooms, this was a terrible waste of time and money. I’ve had way more fun playing an escape room board game because I know what to expect, I didn’t know I’d just be walking around playing an app the entire time with absolutely nothing else (no actors, etc…)..Version: 3.1.108

Waste of Money, Total ScamOur entire team felt that this game was misrepresented in the previews. There was absolutely no interaction other than with our phone screens the entire time. The goal was to get our families outside and away from screen time. The kids were bored out of their skulls and complaining constantly. There was absolutely nothing for them to do or be involved in because they didn’t have phones. We had two five-year-olds with us who were looking so forward to this and it was an absolute bust. The clues made no sense and were so confusing and hard to figure out. All we did was walk around in circles trying to follow a map that kept freezing and changing direction. There was absolutely no human interaction unless we spoke to somebody on other teams to help us with the clues. from the previews, it looked as though this game was going to have props and decorations throughout the route, people from the company marketing the “adventure” dressed up as characters for us to interact as we went along, fun photo ops and all the family would be involved. It was absolutely nothing like that at all. We rolled out and ditched the game about 40 minutes in. Don’t waste your money! If I could get mine back I would love to know how..Version: 3.1.122

Smurf AdventureDidn’t realise it was a “Pokémon Go” type challenge… was expecting to complete activities eg. Take a picture & upload, - scavenger type challenges. Disappointed and lost interest..Version: 4.1.049

Terrible experienceThis $80 experience was a waste of time due to the fact that there were no engaging characters a glitchy GPS in no way of actually winning.The art was poor, we were basically walking around the downtown area dressed in colourful costumes looking like fools.I expected to have a really fun experience but was disappointed with something brother boring Shawty and there wasn’t even any decor incredibly false advertised and just not fun at all. Headed home in less then an hour. All that prep for nothing..Version: 3.1.122

Not At All As AdvertisedThe app itself glitches and freezes constantly, requiring team members to force restart and swap leadership every few minutes in order to force it to work. The location is highly inaccurate, and often shows users at the far end of a street instead of their actual location. It often does not log team activity until forced restart. It also is a complete power drain for the app size. As for the event? Not disability friendly at all. Many stages require walking fairly quickly, and the final stage today requires the leader to run at a dead sprint (I aggravated my arthritis to the extreme and made it with three seconds to spare, sobbing in pain…and I was the MOST capable). There are no work-arounds for these, so it’s extremely unfriendly to participants with mobility issues or children, especially in busy city centers with many crosswalk lights. The event was advertised as if there would be some sort of decorated scenery or activities along the route. We paid $40 and others paid $80 for this. For that cost we got some people showing up in cosplay so we could wander the Cleveland business district DURING A BASEBALL GAME (good luck finding parking) and stare at construction zones and luxury apartment buildings, all while using a broken app and being unable to fully enjoy or participate due to physical ability. It’s not worth the money at all..Version: 3.1.122

A great start but needs workThis app does not stand alone - you’ll use it in conjunction with a game ticket that is purchased through the CluedUpp company. I played for the first time in May 2022 and felt that the app lacked sufficient instructions for first time users. My team lost many valuable minutes (at a cost to the game outcome) just trying to figure out what the app wanted us to do. Our request for real time help was not acknowledged. So we were left to wander somewhat aimlessly, getting progressively more frustrated that we could have had a better game experience if we just had a little more context for the app. Nothing a pint couldn’t fix, but still, we were there to play!!! For the developer: I would suggest adding a few prompts/help bubbles for the first few actions one must take in the game to be successful. This doesn’t need to give anything away, just hold the user’s hand for say the first 15-30 minutes. While a workflow design would also be advantageous, it may take the challenge completely out of the game. So perhaps the user could opt for an easy vs hard experience, with a small time penalty charged for the easy choice..Version: 3.0.129

Super disappointedThe app is setup ok and sorta works. What is disappointing is that it is super app heavy. The game looks kid friendly but most of our time was spent with fighting children over a phone. We ended up bailing early! Not really a kid friendly atmosphere. The locations chosen were random and there wasn’t any theming with the locations chosen. The Rook castle was near a laundromat and despite there being a real hatter room the mad hatter was some random street! They might as well have just let you choose your location or auto populate a place around your block , would have saved me a trip to Dallas. Finally, there was a real safety concern. There was a protest downtown with several ar15 armed ANTIFA people. This made our exploration less as we were scared to be around armed people who could fire off a gun any minute! Your better off playing Pokémon go or just geocaching in your local area..Version: 4.1.049

We finished the game angry at each otherIt’s a nice idea but the explanation of what the games actually is is sorely lacking. We’d be into a clue before we knew what was going on, racking up time penalties in the meantime. The questions and riddles are not kid friendly and it’s obviously written for Americans rather than Australianised for our audience. We got so frustrated doubling back and forth across the city that in the end we were tired, hungry and completely ticked off at each other..Version: 4.1.005

Save your moneyVery misleading, not what was advertised. Not one person around to greet players and get them started or offer help. Not even a marked starting point. We still gave it ago but lost interest quickly and used massive time penalties to complete the game. Kids were not happy as they expected to see some characters etc. Game states no retracing steps but then adds characters back the way you’ve just been and items you have to go back for. According to the site todays game was sold out but as yet there is only our team yet to complete. Save your money and stick with Pokémon go for the kids..Version: 5.1.19

Daylight Robbery$60 for a “ticket” to walk around staring at my phone for 2.5 hours. The advertising is completely misleading, there is no interaction, my kids were so painfully bored and didn’t get it at all as they’re too young to stare at a screen while walking around. I expected some sort of real life interaction, what was I paying for?? There was nothing physical provided. Biggest scam I’ve ever been stung by..Version: 4.1.049

No clue?Booked an Alice in wonderland event six months ago and the family were really looking forward to it. Was sold as a full experience with the streets decorated etc. Turned out to be all on a phone app with nobody there to greet people so we spent 30 minutes looking for the start position. Was supposed to have prizes for fancy dress but only found out later that we had to load photos of ourselves up by 5pm. Should’ve had someone from the company to greet and take pictures etc. All around we were very disappointed with it all. Could’ve just walked around Penzance and it would’ve been the same experience but without looking silly in fancy dress as nobody local knew what was going on and without the cost. Wouldn’t ever do anything with this company again after this..Version: 3.1.122

Not what I was expectingThe game overall wasn’t great. It’s a very neat concept, but wasn’t well executed. The app is very glitchy, and if you press the buttons too fast, then the app freezes up, and you have to quit and restart it. The basis of the game is that you go around town and put your “dot” within a witness circle, (and it’s hard to get your GPS positioned in the right place) and you solve a riddle, that sometimes makes sense and sometimes doesn’t, then it will open a statement that you read, you can ask a set of questions (doesn’t really give you any info). Once you read enough witness statements, then it’s clear who the suspect is and what the weapon was. It was neat to see others dressed up, but unfortunately it was pouring down rain most of the day. A lot of people got in their vehicles and drove around, which turned out to save a lot of time, as we found out towards the end. It was just okay, and I probably wouldn’t do it again..Version: 2.3.11

Not worth itThis “game” is a total scam. All you do is walk around until you’re in the right location for your GPS. Then it will pop up with a story and you’ll have to do a super easy mini game or solve an obvious clue puzzle. There is nothing real world about this other than the other teams playing who are also walking around. The app took us to generally unsafe areas and had timers where you would have to cross the street and run to another spot on the map within the time limit. The app is also horrible. The app crashed during one of the puzzles so we failed because I couldn’t participate. You have a designated “team leader” who will sometimes have solo challenges on their phone. It’s not very inclusive to the whole group, PLUS anyone can take leadership at any time which is quite confusing. If the leader skips the story on their device, it goes away on all other devices and no one else can read it. My family and I really wasted 2 hours of our life doing this thing. You would be better off taking a walk around a park or going to a real life escape room. Don’t waste your money!!!.Version: 4.0.010

Better for kidsIt was cute but the app kept messing up and couldn’t get my gps location right, I had to incur penalties to unlock things a few times because of it. It was fun walking the dogs around but I think I prefer a real escape room as an adult, as a lot of the puzzles felt geared towards kids - simple digital games like matching icons. I enjoyed seeing people dressed up though.Version: 3.1.122

Beauty and the BeastGame was very interactive with clues. Age appropriate however the 7 year old was bored when she realized Beauty was not showing up. Nine year old was into game as she could read clues. After 2 hours we realized we were less than halfway through and quickly called it a day. I realize a time is hard to give when advertising due to all variables involved however it would have been nice to have some kind of expectation..Version: 5.1.19

Complex webThere was more to this than I expected. Which was a challenge with small children in tow - I would strongly advise against doing this game with under 10s. There was a lot of information to read on the screen to unravel the story, so my 3 year old especially was less than impressed about how much time I was spending with my phone, forcing us to abandon our team. I also think the game should be short enough to not need a battery pack/ recharge. I think it could be better if there was a longer introductory video to watch at home after you sign up to get round some of the reading about characters on the day with further clues (answers to interrogation) given when you solve the puzzles. However the game was very carefully constructed and the few real life challenges I took part in were fun, so would definitely consider doing again one day without children.Version: 1.16.0

The game didn’t workThe geolocation didn’t work properly so you needed to take a penalty each time so we just left. Very disappointing..Version: 5.0.31

App accuracyLocation accuracy really bad. Game play good. But map horrible.Version: 5.0.15

Do. Not. Bother.Absolutely awful. Dont waste your money. Bought the tickets months ago for £10 each. Had a very excited, autistic 5 yr old this morning. We made packed lunches&traveled 30miles to do it. We got 30 mins in before we got trapped in some tom thumb game loop. Instructions are not clear, app is not clear&i havent seen a single to justify any money being charged to players. No actors, no posters, NOTHING. She lost interest&i dont blame her. £30 tickets, at least £15 travel, £2 parking…for NOTHING! Download pokemon go&go to ur nearest park. Dont waste your time!.Version: 5.1.68

Not so good electronicsThe concept and game was good but frustrating when people all around us were picking up the clues but our devise wouldn’t always register. Sometime it did easily and others we just could t lock onto. Didn’t end up finishing it for this reason but the concept was good.Version: 3.0.120

AI Generated assetsLame. Don’t use AI art. Pay actual artists.Version: 5.1.83

Alice ExperienceDon’t waste your money!!! Noooo, I would never do this again. The GPS was so off even though we were at the site. Just play fPoleman go for FREE. Tons of drug addicts and meth heads around us and it smelled like pee with tons of construction around!.Version: 3.1.122

The Product Manager fell down the rabbit holeFrom the debacle of sign-up (ignores iCloud Keychain/strong password) I knew this was going to be rubbish. Then the useless group setup (QR works OK but why does each/any player need to register?), the disastrous photo system that completely ignores iOS’ stunning ability to take photos (why no import?). Apart from that, the game’s framework is just confusing with minimal location interaction - just lazy. A great way of harvesting kids email addresses though - the developer probably needs investigating..Version: 4.1.013

Alice in wonderlandIt was fun. However the instructions to start the game were not very clear It would be great if it was a little more interactive with the theme carrying through the streets and not all phone based Less harsh time penalties.Version: 4.1.005

Worst scavenger hunt game everI bought tickets for my family after seeing that it was an all ages, DEFINITELY not for children only, scavenger hunt around the city. The photos promoting the game show real decorations and people dressed up as part of the game, as if those dressed up where giving you clues. To my whole family’s disappointment and annoyance NONE of the things photographed or advertised were true. This game was 100% a children's one, without ANY enjoyable puzzles for the adults to enjoy and not any kind of outdoor decor or actors. It was not immersive in the slightest and a massive waste of time that even the kids didn’t end up enjoying. It even included characters that had nothing to do with Alice in wonderland. All of the clues and puzzles are completely virtual making this more difficult to do together, the whole experience feeling more like a drawn out mobile game than a scavenger hunt. We have done different scavenger hunts around london before, and they were a hundred times better than this one. If you are an adult and are considering doing this experience I recommend you skip it and buy tickets to one of the many more fun, well planned and immersive scavenger hunts around the city..Version: 4.0.010

Boring :(It was really boring, do not recommend. I wanted to love it but there was no set up at all. We played for about 30 mins and left..Version: 3.1.122

Beauty and the BeastGreat idea and location. We would have liked more items to find or pop up to play a mini game for the kids. They were a bit bored of walking and reading. A little more figuring out would be good too. Thank you for the fun time!.Version: 5.1.19

False advertisingThe advertisements were grossly misleading. We expected a fun family activity that would resemble physical outdoor clues, like a scavenger hunt, utilising actual physical attractions around the city. It was just an app based virtual game using GPS with verbose clues that were impossible to follow if you had kids with you. The kids gave up after about 5 minutes and the grown ups forfeited just to bring it to an end. It left me wondering what actual effort was made on the part of the organisers to justify charging what they did. I will be avoiding events organised by this company in future..Version: 4.1.005

The app is glitchy AF & badly planned routeThe app kept crashing, adding on extra time to our total time. When we paused it to take a break, it added an extra hour onto our time. At the end, it glitched and wouldn’t let us click on the final clue & we had to restart it, adding more time onto our final time. The map isn’t clear and the points we had to stop were in dodgy/unsafe places (such as right by busy traffic lights or down a private road). It’s basically a pricey Pokémon Go. Don’t bother..Version: 3.1.122

No physical gameWe’ve tried other escape room type games and scavenger hunts and all have had some kind of attachment to the physical surroundings. This was entirely online, the entire “game” takes places circling the same few city blocks which have zero relevance to the story, just make sure you’re physically in the right place when you play the game. It was fun to watch the city explode in costume, but the area chosen was some of the seediest in town and it was no fun for the kids The price was not reflective of the amount of effort put into your individual game experience. Disappointed..Version: 3.1.122

Bait and switchNothing like the ads, tedious.Version: 3.1.122

DisappointingWe had high hopes for a fun scavenger hunt but were very disappointed. It is totally on your phone and the clues don’t match the surroundings at all so it was very confusing to start with. The first clue was about finding a tall red tower that towers above you but in reality the spot was just on a boardwalk. No actual actors, not even a sign or even piece of paper to show you were in the right spot you just need to stare at your phone the whole time. Would not recommend at all. The clues had nothing to do with the area, just questions about chess mostly..Version: 5.0.0

Melbourne eventWe were really disappointed. The only good thing really was it was the trigger to spend some outdoor time walking the city. There really aren’t any challenges, use of landmarks or things to look for in the city. It is just a lot of walking back and forth for way too wordy “clues” that become far too complex. Our interest ended WAY before the game did. We forfeited just to get it to end. It could be fun but you need to know not to bring kids or anyone else who isn’t going to enjoy hours of walking with no ‘action’, make sure everyone has a phone that will work and is suitably charged, and prepare to commit at least 4 hours to do it properly..Version: 2.2.7

Not funThe experience is not fun I wish you could’ve at least made it so we could see the things we found in AR. Or put posters on the trees but it’s not that fun.Version: 3.1.122

Ok, but could have been betterThere was 4 adults and 4 children in our team and we played Beauty and the Beast in Plymouth. The first hour or so were fairly good but then everyone started to feel a bit jaded. The streets of Plymouth were getting busier and busier and the game wasn’t as exciting. We ended up quitting when we were only half way through. Not because it was difficult, just because most of us were quite bored. We all agreed that it would have been better had it been based somewhere more rural - like Dartmoor for instance. On the busy streets of Plymouth we were constantly in people’s way and it became fairly stressful. Concept was good but it didn’t work for us. The kids were the first to get bored so maybe it would be better for people without children?.Version: 5.0.31

Smurfs UpWell designed but prefer the treasure trail style games that have you searching for specific things in the town rather than face in your phone all the time.Version: 4.1.090

Alice in Wonderland wad a let down!I didn’t know what to expect with the Alice in Wonderland experience…. But I can honestly say that it was all an app.. there were no photo opportunities or prizes to win. Unless we saw other teams who dressed up, there were no characters or anything else affiliated with the actual game. Some of the riddles and clues made no sense… like the one where the answer was church. We talked to a few teams during the day, and everyone said that while it was nice to get out of the house and do some exercises (why I’m giving it one star, and not completely starless lol), but they thought there would be more involvement to some extent. Overall, we will not be doing any more games. We’re lucky that they were doing a fall festival on market street at the same time and day as the Alice in wonderland experience, so we stopped playing the game about 30 minutes in and just ended up shopping and catching live music with the fall festival..Version: 3.1.122

Not sure if we will participate after last timeI’m not sure what happened because we did the ripper game last year and everything worked perfectly flawlessly. It was amazing fun. We completed everything in just over an hour. This past Alice in wonderland one was one of the most miserable experiences ever. The app crashed CONSTANTLY. Every single time we’d hit the next marker we’d have to reload the app for it to put us there. Won a quiz? Reload the app. I must’ve had to restart over 100 times to finish this game. Took us 3.5 hours to finish the game thanks to that. Really disappointing :/ we paid money to be there and it just did not work. The app needs improvement.Version: 4.0.010

Not good for a family with a 6-year-old, or any other family probablyWe tried the Alice in Wonderland game in Montreal, and we were really not happy with it on several levels. For the adults it was a boring story, and for young kids the story was all text-based, so it didn’t hold interest. Also the app kept crashing and booting users out and not letting them back in. Some mini-games just didn’t work, like one where you had to click on the right color, but the colors weren’t even displayed. Also, some of the puzzles based on the city around us made no sense, even after seeing the answer. For example, for one puzzle in order to figure out the answer we needed to know “the number of exits”, but it gave no indication of which building it was talking about. For $50 we expected some signage or maybe even characters in costume in the real world in the city on the day of the event, but there was nothing. I don’t think we’ll be doing another one of their games again..Version: 3.1.122

Felt cheatedWay too hard for kids.Version: 3.1.108

CSI SydneyMap didn’t load on 3/6 peoples phones. None witnesses loaded for them. The GPS was horrific. Trying to sync/land on witnesses took forever. The witness suspect statements were too wordy, long and excessive. Way too many witnesses to visit 30+ and more things pop up when you think you’ve finally finished an area. Causing you do laps of blocks. Was only a few riddles, one game challenge. Not very interactive and very boring. Way way too much reading way too many witnesses. All the answers to witness questions were not helpful. Concept is good. Execution is painful. Game functionality isn’t explained. The whole thing is more like trial and error. Honestly go bowling or to lunch or an escape room with your friend n family. Much better..Version: 3.0.129

Wasn’t what was promisedThe idea is great! But I’m reality it was nothing short of chaos. In Belfast city centre on a Saturday, with both foot traffic and vehicles, it was very hard to manage family whilst staring at a screen. I thought these would have been more family friendly, with street decor, characters and almost a fun family day out, reality is that you’re staring at a screen, a lot of reading and riddles which are not child friendly. Was sorely disappointed as were the kids when they expected a fun day out. Such a shame. The map itself was all over the place and walking back and forth and not much organisation involved. If this had of been set in a country park or garden area it with an Alice in wonderland theme it would have been fantastic for everyone but unfortunately this was not the case..Version: 3.1.122

Fun but problematicIt would be great if they sent someone to scout locations ahead of time. A few spots couldn’t be accessed at all due to fencing due to construction and a lot of time was wasted trying to access the locations..Version: 5.0.0

Advertisement didn’t reflect the experienceI fell for their advertisement, it looked like a propped up escape room. Trimmed hedges in Alice in Wonderland themes, statues, little photo prop scenes.. it was NOTHING like that. It was ALL app based. Just running around the city with a glitching GPS not keeping up marking you on the point bases. Annoying, time consuming and really not what’s it hyped up to be.. I thought it was very misleading and poor product description. Well, at least I know what to avoid now! Truly. If product description would have been accurate from the start I would probably had better frame of expectations, but this.. was just not like the pictures from Facebook. Very disappointing. Waste of money. If you like running around in the city in the heat with a time ticking down on you and glitches, then this game is for you!.Version: 3.1.122

It was okayIt was a fun game and got us out of the house. It let you see places in town that you may have not visited. It would be a great game for people visiting that may not know the area. It was a lot of walking so wear comfy shoes. The only thing I didn’t like was after we visited some people other things/locations in the map appeared making us back track our steps to a place we were already at. I understand why they did it but they could have put it in a closer location. Also it was hard to get started. I had to ask players that had already started playing what to do. Even then the steps were not clear. Maybe a tutorial with the instructions would have been better in helping us see what we would be doing..Version: 3.0.94

LincolnWe had high hopes as Lincoln is a beautiful city and it was a way of getting friends and family together for fun outdoors. First impression was it was an awful lot of reading. It quickly became clear we were to wander around Lincoln on a busy Saturday afternoon staring at our mobile phone screens following GPS. It was really unclear what we were meant to do and kids soon became bored and disinterested and resorted to pokemon seeking. We persevered and gathered all but 4 clues with a coffee shop stop for phone charging half way through (yes I did disable background apps but it devoured battery power). Interest from the 4 adults gradually waned and we revisited the suspects from another cafe stopover and found it impossible to work out how to come to any conclusion. We had no idea how to use the ravens, extra bits or hints. It was eventually abandoned. The positive was we all had a good walk around Lincoln city centre. The riddles and clues to work out were good and kids could contribute. Without that there was very little the kids could do unless they all had phones. It was very wordy and difficult to follow and what I was particularly disappointed in was the lack of actual reference to Lincoln and it’s beautiful buildings and history. We could have been anywhere. I wanted to like it and the idea is a great one. It seems over-thought and unnecessarily complex and I doubt if we will do it again..Version: 1.12.21

Fun to play, but…Loved the concept, game design, and activity level But… the app kept crashing every few minutes for everyone on the team. 4 phones, 2 on Verizon and 2 on AT+T, 1 iPad on Verizon, and we finally completed it. During mini games the crashing app caused us to “fail” and get time penalties that we actually had completed in time. by the end, our team was frustrated and just wanted to finish so we could have some sense of completion. Overall, could be fun but not if the app can’t stay connected. Edit, closing the app always restored the network. We had 5G and could get online anytime. But the app itself kept saying it wasn’t connected to the network.Version: 3.1.122

A bit buggyThere were some issues using the app, such as not being able to unlock characters because our location wasn’t registering properly, and we were unable to unlock the final challenge because of technical issues as well. Other than that, the game was ok I guess. I wouldn’t do it again with an adults only team, it would be better to play with kids..Version: 5.1.83


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