- 95.5LEGITIMACY SCORE
- 96.0SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Ace Hardware App User Positive Comments 2024
Ace Hardware app received 25 positive comments and reviews by users. Can you share your positive thoughts about ace hardware?
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Ace Hardware for Positive User Reviews
✓ Awesome customer service.This has been my Ace Hardware for like four years now. I came from Princeton Illinois and I see you still use them out there and I also use these here. These guys are great. They do a great job they always have what you need and if they don’t have it, they can get it within two days. everyone is so friendly in there all the time even if you’re in there 20 minutes before they close the doors they don’t give you that feeling I left. It’s time to leave you can’t stay here no more excellent customer service..Version: 3.0.3
✓ Best staff everI came to the store today to find a drawer handle and some paint for my projects. One of the staff immediately asked me if they could help me locate something, walked with me to the correct aisle and called for extra help. A young man named Joe appeared quickly and helped me look for the correct size drawer handle. Since they didn’t have one in Stock he offered to order one for me. We got that order done and I also purchased some paint. When I got my paint Joe returned and showed me that he indeed found one drawer pull that was the correct size. How wonderful that he went the extra step to make sure I didn’t have to wait a week for it. That’s why I love that store, there’s always someone who can answer your questions and get you help should you need it. Gratefully, Ruth Berry.Version: 3.0.9
✓ MamaI’ve got to be honest, some may think I too honest. I 100% believe that honesty can move mountains. Our Ace hardware is owned and operated by a wonderful woman. When I go into the store each and every employee is so happy, so knowledgeable about the area in which they are working that day. If I don’t know where something is located within Carolyn’s store there is ALWAYS someone who can guide me to the item I need. AND VERY RARELY THE EMPLOYEE I ASK NEEDS TO ASK ANOTHER PERSON. They seem to know their store inside and out. They do not hesitate to stop dead in their tracks to help anyone, customers and fellow employees alike. The people that are hired come to work very happy. Each and every person that walks in, comes in to a very clean and extremely organized store. When Carolyn is on the floor she ALWAYS greets her customers. For that matter her employee do the same. A+++++++ shopping experience EVERY TIME..Version: 3.0.8
✓ The last hold out for knowledgeable staff in hardware storesIt truly is the place that I go when I need help because the people there actually know what they’re talking about and actually know what they’re doing and you can actually find people working in the days. Where is if you try to go to some of the larger box, hardware stores, good luck, finding somebody and even tougher still is to find someone that can answer any questions at all, as is definitely my favorite store when it comes to buying anything from bbq related to hardware supplies..Version: 3.0.9
✓ Ace hardwareAce hardware is still the best at customer service! Unlike big box stores the employees seem to be more knowledgeable and a lot more willing to help. The app is very easy to navigate. It’s very easy to see what’s in stock and what other stores have the products you are looking for if you can’t wait for an order to come in. The prices can be a little higher at times but, as far as I know each ace hardware is independently owned, I would rather spend a little extra for great customer service and help without waiting for ever like other big box stores and the best part is you are supporting a local small business that’s generally family owned!.Version: 3.0.3
✓ Not a Bad AppMy local Ace hasn’t been opened but for just over a year here and they keep a legit amount of stock. No they don’t have a lumberyard but as far as other things in the store, I’ve been impressed. From locks to locking nuts and a wide range of hardware to tools. They are closer than The Home Depot, Lowe’s and some of the smaller hardware stores around don’t have anything other than a lumberyard. It’s just over a mile from my house and yes I use the app to purchase what I need, they are staffed by a knowledgeable staff and I’ll use them until they just don’t have what I need..Version: 2.0.42
✓ Great hardware store that feels like home!I really meant that Ace Hardware on Park Row is just plain awesome! They employ great people who will actually help you! And if that person is busy with another, the employee will send out a message through the front desk that there is a customer who needs help. And then someone appears! Just for you. So many larger stores are just that! Too big to help! Ace employees are super helpful and always seem to be smiling. Love that! They carry (in smaller amounts) so many obscure things and they know all about the product you're shopping for. And if they know what you need, but don't have it, someone there will HAND MAKE one for you! Obviously this is mainly for smaller hardware, but don't be afraid to ask for help! Store is clean, brightly lit, and chock full of cool things that you didn't come in for, but the store is so neatly arranged, the item you leave with may not have been on your "list", but customers always walk out happy! Keep up the great business. Arlington has gotten so big over the last 40+ years, it's hard to find good service....walking into Ace Hardware will have you feel like you've stepped into the past! And that feels good! I could go on and on and on about this gem of a store, but just wanted to give them all a virtual pat on the back for a job well done! Please don't ever close down. I'm serious, ok? Regards A very happy and long time customer😀.Version: 2.0.38
✓ ACE College Blvd store closingThis had been my go to Ace Hardware stores for years. So close to my house/ neighborhood. So many of my neighbors and I will truly miss this store. Hopefully the business person that purchased the building will NOT make it a restaurant but some type of hardware store for those that live in nearby neighborhoods. The employees that have been staffed at this location have always been very helpful and friendly. My dog will also miss the treats, staff, and the cashiers when we check out. It’s his favorite store also! 😂.Version: 3.0.5
✓ Sawyers Ace HardwareThe personal serve is beyond anywhere else these days. If you want customer service this is the place for you! Buy your windshield wiper blades here they are 1/2 the cost of Auto Zone. This makes for excellent value as well. Recently I needed a large 100 lb propane tank for an auxiliary propane fireplace and they were 30 % cheaper than Homedepot and it was in stock! Picked it up right away with help to locate, fill it with propane, and loaded it ready to go without any delays. Best purchase ever because it was ready to use and didn’t have to go to another merchant to fill it with propane. Home Depot couldn’t do that! There paint department is excellent. One day we asked to get some paint for our kitchen cabinets. To my surprise they had a specific paint just for kitchen cabinets which I had never heard of before. It really is superior paint! We used it to paint bathroom vanity as well because it is very durable paint!.Version: 3.0.9
✓ Titusville, Florida Ace HardwareSince we moved here in December 2019. Titusville Ace Hardware has been a fixture in our neighborhood for home improvement projects in a wide range of areas. The close proximity of our neighborhood Ace Hardware store is the most significant factor in being my first choice for anything I need. If they don’t have what I’m looking for I have other stores nearby, but Ace Hardware in Titusville generally has what I need. The facility is always clean, the restrooms are always clean and fresh, the staff members are all very friendly, professional, informative and helpful. It’s always fun and pleasurable shopping at the ace hardware store in Titusville..Version: 2.0.53
✓ I LOVE Ace hardware!!I have NEVER had a bad experience at ANY Ace Hardware I have gone to! The people are so helpful and friendly, if I can’t find something, and even if I describe it to the best of my ability, even if it is “ I need the thingy that goes on this thingy or with this thingy” they understand the lingo and they find it!! I won’t go anywhere else for paint, they have the best deals and they go the extra mile to reach the color I’m looking for! If something I’m looking for will be on sale next week they let me know, and on the tight budget we are on that savings is a blessing! If they don’t have it they will get it! I can spend all day in Ace Hardware, it’s my go to first!!.Version: 2.0.40
✓ White screen like everyone elseUpdate: They did correct the white screen issue so up from 1 star now. It seems pretty much the same as usual. Does what I need. No bells or whistles - but sometimes that’s better. Still the “phone” vers. on ipad but at least I can now stay in landscape to view app (even though visually the thin small screen isn’t appealing and seems silly with all the width space on an ipad to be needing to scroll over for choices in the vertical limited area.. A real ipad app or for the phone - would rate it 4..Version: 2.0.19
✓ Bangor/Pen Argyl Ace HardwareI rate the Bangor/ Pen Argyl Ace Hardware with a solid 5 stars. Close and convenient but the main reason is the always friendly customer service. They are knowledgeable in their areas and always willing to go out of their way to help in any way possible. A very close knit group of people with exceptional people skills. Whomever does the hiring is spot on with their skill in selecting employees. It seems none of the staff ever has a bad day. It’s one of the local stores I look forward to going to rather than the big chain stores..Version: 3.1.0
✓ Best Customer Services!Currie Ave Hardware is a convenient hardware store. The customer service is incredible! There is always someone at the door ready to make your shopping experience quick and easy. By having the store clerks right there to help you, I have saved money and time not buying the wrong product and having to go to another store to find the right thing. At Currie Ave Hardware, there is always someone there that is knowledgeable about their merchandise. The best thing about going to Currie is that the staff is always friendly and welcoming!!.Version: 3.0.5
✓ Get help not lostI love Ace Hardware. As soon as I walk into the store there is someone there to help. I have had screws that I thought were perfect only to be told (very nicely) that they are the wrong size. I don’t have to buy a box. I can buy just what I need for my project. They are always friendly, courteous and knowledgeable. I don’t have to spend hours walking around a big box store and they always offer to carry things to my car. At other stores, I have had employees walk right by me as I am struggling to put heavy objects in my car. Thank goodness another customer offers to help but never an employee. That doesn’t happen at Ace..Version: 3.0.2
✓ Nice finding the Run Capacitor that I needed locallyVery Functional and easy to use website. Some “glitches” when trying to change from the Initial Ace Hardware store I chose to the Ace Hardware store nearest me that actually had the part. Had to re-select the new store manually, versus how I belt you May have intended, for the online customer to simply “click” on the store that has the part, then continue to checkout; that didn’t work. And I’d suggest that some online customers might “bail out” rather than manually re-selecting the Item Available Store. Just my opinion. Otherwise, very smooth & slick shopping and payment process as well as Email notification (immediate). Cheers, Tim Grimes W. Knoxville.Version: 3.0.6
✓ ACE Hardwire in Kenova W.vMe and my family have always liked ace hardware ther helpful and they alwaye’s have what you are looking four and there emploeye’s are very kind and helpful and they don’t mind helping you find what ever it is that you are looking four like some of the bigger store’s that you go in like lowe’s and placese like that not saying nothing bad about lowe’s ingeneral but yes i would recommend ace hardwire at any time . Thank you to all of you at ace hardwire four all that you do to help you’re customer’s and for being so kind and help fuel to you’re customer’s ..Version: 2.0.45
✓ Great place in Gig HarborThey have expanded and improved the layout in the store. It’s easier to navigate and there’s a much wider selection. The thing I like best is the customer service—every person working the aisles is so friendly and helpful and willing to spend time finding what you need or figuring out what you need to accomplish your project. It’s also smaller and more personal than the great big warehouse “where is help when you need it” stores. (Their staff is also helpful, but it just doesn’t feel as personal and the ambiance of all those high metal shelves stacked up on both sides of you is not welcoming). I’m glad we have Home Depot available as a backup, but I always start at Ace..Version: 2.0.42
✓ App is cool, customer service is even better !Shopped today at store and got a card from service employee at counter and just downloaded app. Trying to figure out how to get my $5 discount coupon. LoL However customer service at Oxford PA store was above and beyond with helping us find the items we needed on our list which were in different sections of the store. This Ace Hardware is our new goto hardwares store. We were both extremely impressed with the customer service and will use this app to look up our items for now on beforehand. Love it, Sincerely, Michael G Connell & Kristin Hedberg.Version: 3.0.9
✓ Anchors, screws and washers pleaseMatt was very helpful in getting me anchors, screws and washers at the downtown Ace Hardware. When I entered the store I had never been here before so I was lost and didn’t know where anything was. The service is excellent and the prices are fair. I would recommend Ace Hardware to anyone. Don’t forget to download the app on your phone for more savings and sign up for their rewards program. I like doing home improvement projects. I’ll probably be visiting them again soon. Thank you and happy holidays!.Version: 3.0.9
✓ FlawlessI’ve been using the app for a couple of months now and it has worked flawlessly. They gave me a five dollar off five dollar purchase coupon for downloading the app. So basically they gave me five dollars in-store credit to use the app. If they still have, this offer available take them up on it it’s free money. Not only was that a perk, but it is helpful to find items, find stores, and find great deals and more coupons. Highly recommend the app if you shop at Ace hardware store or if you’re looking to check them out. Thanks for the great deals and friendly staff in the stores. I appreciate it. Genuine employees who are helpful are hard to come by now but those at the Wilsonville, Oregon store are amazing..Version: 2.0.43
✓ Phone appThe Ace app was easy to install after I received my discount cards through the mail. I scanned the barcode thing and I was able to link my local store and have my discount offers stored on my phone. Much easier than remembering to dig cards from my wallet. I travel to different cities across the US and I always try to find an Ace hardware store. On another note, I have become totally disgusted with Home Depot’s “supposed “ discount programs. Ace recognizes me as a Vet! Thank you! Their displays are well organized and labeled. Ace usually has everything I need, is closer to home and the service is absolutely top notch! The Ace employees ALWAYS say hello and offer help. This is a winning formula for my business..Version: 2.0.39
✓ Great App for a Great CompanyVery impressed at how well the app works and how easy it is to find and utilize savings as well as convenience of not having to drive to town “to see” - never had a problem and do a good bit of DIY (need it now) as well as having things shipped to my home as I plan projects. Also the employees in the stores are always helpful and respectful and knowledgeable. Anything they don’t know, they always ask and find out instead of just selling you something. I enjoy supporting locally owned small business as well where I know the owner and where he lives and grew up and that he wants his customers to win so that he can continue to win..Version: 2.0.45
✓ Ace Hardware Is Awesome!Ace Hardware is an exceptional hardware store that provides a wide range of products, tools, and supplies for all your home improvement needs. The store's interior is clean, well-organized, and easy to navigate, making it a pleasant shopping experience for customers. What stands out about this store is their excellent customer service. The staff is knowledgeable, friendly and always ready to assist in any way possible. They are also quick to provide advice and guidance on any product inquiries or project help. Ace Hardware's inventory is comprehensive, ranging from tools and hardware to paint, electrical, and plumbing supplies. The store is also stocked with high-quality gardening and outdoor equipment. This means that you can find whatever you need for your projects without having to run around shopping at different locations. Another standout quality of Ace Hardware is their online presence. Their website offers a broad range of products that are easy to find and navigate. The store's click-and-collect service is also a great option that allows customers to shop for products online and pick up in-store. With competitive pricing and reliable customer service, Ace Hardware is undoubtedly an outstanding resource for anyone in need of home improvement supplies. Whether you're working on a DIY project or require expert supplies to get the job done like a pro, Ace is the perfect place to visit..Version: 2.0.53
✓ Best Ace Hardware - Hill’s Ace Hardware in Loganville, GAI love this store! When you walk in there is always so one who ask if they can help. Then tell you what aisle to find whatever you’re looking for. The staff is well versed on their specific location in the store. Just recently I needed exterior wood putty to fill nail holes on my new porch. Do you know how many kinds there are? No problem, there was a knowledgeable staff person to help me. Also picked up some geraniums and a new garden flag. And there are stands of cards for birthdays, thank yous, - not the ordinary - but unique! I love to get my cards there because they are special and perfect for whom I’m sending them to. From birdseed and feeders to just the right paint or special orders, this store is my go to place! Haven’t been to Lowes or Home Depot in years when I have my Ace Hardware!.Version: 2.0.35
😕 Ace Hardware Negative Reviews
