- 95.9LEGITIMACY SCORE
- 96.4SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Amazon Business: B2B Shopping App Complaints & User Negative Comments 2024
Amazon Business: B2B Shopping app received 58 complaints, negative comments and reviews by users. Have you ever had a bad experience using Amazon Business: B2B Shopping? Can you share your negative thoughts about amazon business: b2b shopping?
Please wait! Amazon Business: B2B Shopping Facebook comments loading...
Amazon Business: B2B Shopping for Negative User Reviews
✓ RubbishCan’t talk to any one using a phone app does not help me find an answer.Version: 21.12.0
✓ Can not link accountsI can not link my personal and business account to use the “convenient” switch account option. Finding the “menu” is even difficult. Hate trying to navigate this site.👎🏻.Version: 19.5.0
✓ Not Business!I have business with vat as a must. What do I get when I search something??? 6 out of 10 restricted items as the seller isn’t at registered. Then I am looking for plumbing tools and I am getting suggestions for sunglasses and what hat to match it with. If this is a business app then I feel sorry about that..Version: 23.5.0
✓ Why change something that worked???Why take away order delivery? Orders now show ordered, but you have to click on each individual order to see if it shipped, delivered, etc. how over tedious. On top of that, the standard view is orders in the last 30 days, why??? Someone thought hey let’s change this since it was working and let’s make it harder. 👎👎.Version: 21.9.0
✓ Terrible waste of time appI have tried to login with both the correct business e mail and phone number and each time it says I am trying to login to my personal account. So can’t use the app.Version: 23.2.0
✓ Invoices…. Or not!!After trawling through and eventually choosing the business analytics route to find an invoice….. I found it, just sat there on my iPad screen, but could I save it? Could I print it? Of course I couldn’t. Maybe it’s because I’m getting older or maybe invoice recovery hasn’t been though about on a business app. Great business customer service though, they actually called me back with another option later. But app is now deleted as it’s easier via the website!!.Version: 19.22.0
✓ Can’t loginSame as previous reviewer. Unable to log in and use it, despite receiving a phone call from Amazon business stating that they would be delighted to have me as a customer due to the volume I spend on my usual Amazon account.Version: 17.17.0
✓ Definitive review why amazon biz sucksAs a business owner you want to be able to keep track of your orders by accounting department/category and also monitor your credit card spendings to prevent abuse and fraud. Amazon business does all of these terribly. Amazon charges items one at a time or a small batch at a time thats different than their shipping invoice, which is different than your bulk order. I could have ordered 10 coffee makers but shipping invoice may break it into 3 orders but then when it came to charging your card they may be charging one item at a time running 10 charges of the same amount. This is a bloody nightmare to reconcile. Not to mention your credit card will definitely flag the transactions as fraud and lock your card..Version: 21.14.0
✓ BrokenI can’t order anything. It goes through the whole process and after I click ‘continue’ it just pinwheels forever. I’ve updated and reinstalled the app. Nothing works..Version: 19.6.0
✓ Unable to Approve Orders - Account Info OutdatedSince the new update I am no longer able to approve business orders through the app on my iPhone. They use to show on the main screen but are no longer there and I spent an hour trying to find where to go to approve. Finally logged on through the browser on my iPad and I could see them there but that does t help me when I’m out of the office and traveling and need to approve orders. Also, when I go to Business Prime it tells me my membership expired which is outdated, we renewed and paid over a thousand dollars for Prime Membership earlier this year..Version: 17.22.2
✓ They force you to buy primeWhen I first signed up I would get items within a few days. Now they take a week to even ship the items and keep suggesting I upgrade to prime. When the items are in Atlanta and im in Atlanta its no reason to wait a week just to send what I paid for..Version: 21.20.0
✓ UDEAR Portable Closet Large Wardrobe Closet Clothes Organizer with 6 Storage ShelvesI’m close to buying the above product, but when I open your chat to ask a question, there is no window for me to type my question. It causes doubt in your service. However, the product looks like just what I need..Version: 17.22.2
✓ BuggyYou can’t return back to your search list..Version: 21.7.0
✓ Another lost OrderThis is the second time different vendor that my order tracking shows it came close to delivery and then takes a left to somewhere 40 miles away and does not comes back!.Version: 19.18.0
✓ App does not workingI tried to login with my credentials, it logged and redirect again the login page. Tried several times and the result is the same. Tried to change the country dropdown when I clicked it, it crashes every time. Cannot be use and it is not a good shape at the moment..Version: 17.13.0
✓ Can’t log inI have tried 4 times to log into this. Get to the ridiculous (and disabled unfriendly) part where you have to to type in characters. Then it goes no further - just freezes..Version: 19.5.0
✓ Really bad customer serviceI have opened and started many conversations with there customers support and every time I’m am bouncing around from one person to the next with them all saying same thing to me and redirecting me to another person that doesn’t have a answer and sends me to the next person Witch after 2 hours of this non sense I’ll end up closing chat all together because of the time out of my day wasted with Amazons unprofessional services While there prices are all much higher then any other option I have looked at in last the week 20-41 dollars more per item While displaying business only pricing and discounts ????? Discounts and business pricing should be infact less then normal retail pricing.Version: 21.10.0
✓ Order search needs improvementWhy in the world does the order search default to a 3 month window in the app but searches all of time on the website? So annoying!.Version: 21.23.0
✓ Unable to use at allI registered my business email to create a account and when i tried to sign in on the app it will literally just take me back to the sign in page. It didn’t say error or anything. I could kind of glance at the app allowing me to see the home page but it quickly just send me back to sign in..Version: 19.3.0
✓ ClothesWhy I am not able to also get clothes, shoes and things that I can try out before buying? I got a few items already that I did not returned them because I do not have the time to send them back. This is why I do not give them a 5. Also some of their prices are not always the best..Version: 19.19.0
✓ No log out optionI have searched high and low to find the log out option. Ended up deleting the app and re installing..Version: 19.12.2
✓ Still no good invoicing optionThe main reason to download Amazon business is if it gave you a good way of having invoices emailed to you for Amazon purchases, rather than having to login and download each one. The app unfortunate out doesn’t help with that. It does mean you can have a separate app to login m, so you aren’t having to constantly log out and login if you use Amazon for personal and business purchases, hence it gets two stars..Version: 21.13.0
✓ Still no joyEverything from A -> Z seems to be wrong with this app. No matter how diligently I update it, or how often I remove and reinstall it, the problems continue. Can’t select my country / region (app just immediately closes). Can’t log in (app sometimes says my business account is a consumer account, and other times just loops me back to the login screen). Can’t chat with support. It displays tag names in several places, rather than intended contents (eg I’m greeted with “startup_title_to” when I open the app). I’m glad others seem to be enjoying it, but it’s completely unusable for me..Version: 17.15.0
✓ Unhappy with the business appI’m not impressed with the business app at all! I’ve had nothing but problems with it since day one. Sometimes it will remember my orders but most of the time it does not! When I want to look up a past order it only recognizes and remembers about 25% of my orders. Super frustrating!!!.Version: 23.1.0
✓ States orders gone through then fails to take paymentI have used the normal Amazon app and switched to the business account and it has always worked perfectly. Every single order I have placed with the business app has stated that it has checked my bank, it’s all gone through. Then when I chase the order, you find the order is on hold with ‘Payment revision required’. You follow the ‘Revise payment’ link, it suggests there’s a problem with card ****, click on continue and then it has a nice green box stating ‘payment method updated’. Each time! (I haven’t changed anything) This morning I checked for any emails stating it had failed, they were send at 20:52 last night, I don’t check my work emails at that time of the night to check it’s failed Yet Again! Going back to the normal app and switching accounts. What’s the point of having next day delivery if your order doesn’t get ordered. I’ll try it again when they reply to this stating there was a bug and they’ve sorted it..Version: 19.3.0
✓ HorribleCouldn’t login. Waste my time!.Version: 17.20.0
✓ Impossible to use on iPads Please fix!!!App works well on phones but it shrinks everything up and to the left on both iPads I’ve tried to use it on and it’s extremely irritation to have to slide and zoom to be able to see things..Version: 21.7.0
✓ Where is dark mode?My eyes hurt.Version: 21.8.0
✓ Orders keep getting randomly cancelledThere’s also no where on the app or in the emails to report a problem. This has happened multiple times and I can not express how frustrating this is because I’m not even getting notified that the order was cancelled. How the F am I supposed to run a business like this????.Version: 21.22.0
✓ Can’t log in. Apart from that..,I’ve just wasted 10 minutes trying to login, and being caught in the ‘loop of misery’ that others have mentioned. App now deleted. It’s almost beyond belief that any product owner or delivery manager at Amazon allowed this piece of garbage to be released..Version: 19.2.0
✓ SteveImpossible to find a phone number of customer services for delivery notification and no product zero support can’t even find text messages with actual person let’s make this bit better and easier to communicate please.Version: 23.5.0
✓ Not tax exemptI opened the app because I have business and of course I wanted to be exempt of taxes. I compared the business app and the regular, the results is that I have to pay the same taxes and the same prices. I understand why some items have taxes but isn’t the point of a business doing. Not worth it to have both, maybe for a big company, so you can have control over employees access, payments among others..Version: 21.4.0
✓ Problème avec les facturesOn ne voit pas toutes nos factures. Pour une entreprise c’est impossible, très décevant.Version: 21.18.0
✓ GlitchyIt's hard to review this app because it has never worked for me. I have attempted several times to log in, even changing my password, but the result is the same. The page flickers and then brings me right back to the log in page. Would be nice if the app worked. Switching back and forth between personal and business is not a huge issue, but this would just be more convenient in my opinion..Version: 17.21.0
✓ One star is to muchAmazon business it's more then useless! Item is listed for sale in UK but it can't be delivered in UK address! Ffs!.Version: 21.12.0
✓ "Your orders" page ruined in updateThe "Your Orders" page was completely ruined in the update. Can no longer see what has been shipped, delivered etc in different colored text. Have to click each item individually to see the status... Hard to see what's going on when you order a ton each week..Version: 21.10.0
✓ IrritatingThe app takes all of your information and doesn’t allow you to log in at all, and it never sends the verification code..Version: 17.21.0
✓ Terrible search featureEver since they updated the search field in this app, I consider the app broken. Why can't the search in the iOS app be the same search as I enjoy on my laptop? Terrible search on iOS. Just terrible..Version: 21.18.0
✓ Hate the search filters in OrdersCan we have a setting to change defaults for Existing orders filter please. Also, how about an “Orders in transit” to readily see what’s in its way without scrolling thru orders not even shipped yet..Version: 23.3.0
✓ Limited Products For BusinessesClient Christmas hampers, hospitality, staff gifts businesses are not permitted to buy if there is any alcohol involved. Would have appreciated an email or some notice of this new policy..Version: 19.22.2
✓ Complete waste of timeAs others have said you cannot login. I have separate Amazon accounts (one personal and one business), but the login process on the Amazon business app just loops… Enter login details, click login, it asks for OTP from Authenticator app so I enter that, then it directs me back to the login screen. Tried several times then gave up. Constant nags from Amazon business to use it but impossible to use when you cannot login… Will stick to the website. Developer's, maybe test before making it public 🙄 So frustrating!!.Version: 17.22.2
✓ App does not workThe app is completely broken in my iPhone. The top and bottom banners are missing. So I cannot see the search bar at the very top, the menu bar at the top with the list of shopping departments and the bottom bar with the 4 tabs. Without these, the app is completely useless. Also every time I open the app, I need to log in again with the dual authentication. I don't stay logged in..Version: 21.1.0
✓ Lost and not delivered itemThe item was delayed and not delivered for more than one week I have tried to get refund through the app but the app took me from a page to another page with no conclusion. I spect 1 hour on the phone on Sunday morning trying to get a refund for the item was not delivered It was a very bad experience and very poor customer service I will cancel my prime membership It does not worth it 😞😞😞😞.Version: 19.15.0
✓ Terrible customer service.Customer service with Amazon used to be pretty good. You knew if there was an issue that it would get resolved. They have changed to use an automated system that takes you down dead ends to try and avoid helping you. When you do eventually get someone, they are just the usual awful outsourced call centre staff that just want rid of you, not to help you..Version: 21.18.0
✓ SSO Login LoopbackImpossible to login with SSO on the app. On web browser is ok..Version: 21.23.0
✓ Can’t not login inApp will not allow me to log in, Iv changed the password and rest. Logs in for a second then go’s to the login paid App would be amazing but not looking good so far.Version: 19.1.0
✓ Can’t download invoices in app!I got this app to keep track of expenses. Unfortunately you can’t download invoices using the app which is disappointing..Version: 23.3.0
✓ Sign in bug/ App is not functional.Last few updates did not fix this obvious issue. and including this update. Cant sign in rendering app useless.Version: 23.4.0
✓ Needs workUnable to close the video inaide the app when view review or product video because the X in the corner of the window won’t let you. I had to close the apps which is very annoying.Version: 17.21.0
✓ Won’t let me add anything to the basket..Will no longer allow me to add items to the basket. Logged out/in. Reinstalled. Still same. Tried different products, same. Just to buggy. Not gonna bother using Amazon anymore, can’t be doing with the chew….Version: 19.9.0
✓ The app glitchesThe app constantly brings up blank pages while searching for products. I can even select a product and the page goes blank to where I have to close the app and open it again. The reviews won’t load properly without several attempts of exiting and opening the app..Version: 19.15.0
✓ Unable to loginUnable to login.Version: 17.20.0
✓ Fix the bugsAfter login in and typing the code from the text message it works and sends me to the home page but than jumps back to the login page. And the cycle goes on.Version: 17.20.0
✓ Very bad appI Downloaded the business app when prompted to do so, i can not log so chnaged my password incase i was using the wrong one but no keeps keeps saying i have an account with that email address already!. Well doh obviously, i do I'm trying to log in with the business account details!. Deleting this app and keeping the original one so don’t waste your time downloading it..Version: 19.2.0
✓ Not workingNot sure what’s been happening, but every time I get to the checkout page, an error pops up and says that the app has an error. And a dog picture shows up. I haven’t been able to buy anything using this app..Version: 21.17.0
✓ Orders don’t show upI really enjoy having a separate account for business, but my app continues to say I have no past purchases or orders. I do most of my business on my phone, so this is really irritating. Literally nothing shows up in my history except that I’ve looked at things. I also don’t get notifications when things are delivered, because again, it doesn’t show that I ordered anything..Version: 21.23.0
✓ Ads are getting out of handThis used to be a decent app but lately the ads are just getting worse and worse. I search for x and see 3 unrelated ads for something else, then after being shown only 2 products I’m looking for I see another 2 ads. I have to scroll multiple pages before even seeing the results I want which ruins the functionality of the app hence the two star review. I would expect ads for a website providing a free service but this is not acceptable when I’m paying for it..Version: 21.21.0
✓ Deceitful ploy to joinReceived several emails to join stating I could apply promo code SBM50 to save up to $150 on my first order Come to find out it’s for US only. They have my account info, they obviously knew I was from Canada considering I got the promo emails directly after I ordered something from my regular Amazon account I guess Amazon does not value its Canadian customers as much as the US.Version: 19.18.0
🙂 Amazon Business: B2B Shopping Positive Reviews
Amazon Business: B2B Shopping works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Amazon Business: B2B Shopping.
⛔ Amazon Business: B2B Shopping Problems
