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Adidas CONFIRMED App Complaints & User Negative Comments 2024
Adidas CONFIRMED app received 85 complaints, negative comments and reviews by users. Have you ever had a bad experience using Adidas CONFIRMED? Can you share your negative thoughts about adidas confirmed?
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Adidas CONFIRMED for Negative User Reviews
✓ Clunky App, Dark theme ruins AppI find the app is just generally very terrible. The whole UI feels clunky and it’s definitely trying to do too much despite the attempt at making it simple it definitely ain’t simple. An when jumping from one screen to another there’s no consistency. Just calm down and simplify things from the ground up please. Also give us the option to set our own theme, I don’t like the app looking all dark and dingy..Version: 4.3.1
✓ Confirmed is no buenoEverything was fine until Adidas decided to start launching their sneakers on the confirmed app, it has problems loading on release day, keeps giving error messages and the only ones getting the hyped sneakers are resellers with their bots. Adidas app always worked fine, I know many people that hit on sneakers on the adidas app, including myself, but now ever since they move their sneakers release to the confirmed app it seems that no one win any sneakers. I going to switch to more accessible sneakers like Brooks or Puma because I’m not going to pay resell value for Chinese sneakers. Goodbye Adidas!!.Version: 2.2.1
✓ Stuck processing queue entryThe whole point in this app is to allow people to easily and fairly purchase the more high demand products that Adidas sell, so it is a shame to see that this high volume of traffic that is to be expected prevents me as a user to even join the queue for a product. The previous system Adidas had in place did not have this issue and if this is expected to be an on going issue for them then they may as well scrap this all together and return to the previous system they used..Version: 2.0.1
✓ Completely lacks logicI don’t see the point outside of early access (only if ICON) draws are still as useless as ever. It’s obnoxious to buy 4 separate items individually which could also mean you miss out during all of the info input. Plus you have to go back to the regular store and do those purchases separately because nothing is connected. Not only is it a waste of shipping materials it’s a carbon emissions catastrophe. Clearly it doesn’t stop the bots so it isn’t working but rather just making it more or a headache. If you want to cut StockX and the like off you need to look at who you supply like END clothing and such. They literally backdoor the items instantly. Who else can get 20 pairs on StockX before it has even released? Stores. Bots are a fraction of the issue. Bottom line a headache and globally irresponsible with climate change. Truth is window shopping on limited releases is over so when you miss it you miss it. Just the way of the world. The other negative reviews are Sneaker Heads who haven’t figured out how the others manipulated the system yet. I’m giving you real feedback to chew on..Version: 2.9.0
✓ 👎Crashes every time I try to load on.Version: 4.9.0
✓ GarbageWithout question one of the worst apps I’ve ever had the misfortune to use. 3 hours the other evening trying to get just one acceptance into the raffle for the new Yeezy Boost 350 dazzling blue … consistently thrown out at the end with an error message that couldn’t be looked up or rectified. People are being paid good money to put this app together … either they’re incompetent beyond belief or they’re utilising a similar model adapted by a well known ticket company to ensure that genuine end users get the absolute minimum allocation and are forced to shop elsewhere at ludicrously marked up prices. Avoid this app like the plague …..Version: 3.10.0
✓ FedExThey’re delivery service is horrendous i don’t know if anyone else experiences these problems. But this will be the second time I was lucky enough to this a drop on Yeezy shoes and the SECOND TIME FedEx company stole it and confirmed/ adidas is siding with them and will not give me a refund for A Simple 90 dollar purchase. When the company makes over a 100 dollars annually. I was a devoted customer so much so I risked my package to these thieves and the was wrongfully donE AGAIN… not only that but it really shows you where adidas’s morals stand with these horrendous thieves. I know my words will not mean anything to this company but I hope others will listen to my warning. if you order form them wait out side for the package because FedEx will steal it!!! Unfortunately they have lost me as a customer. Very sick that I have lost over 300 dollars on 2 pairs of shoes that you shipping company stole..Version: 4.2.0
✓ BADWorst app ever created. I can’t even log this is revolting..Version: 4.23.0
✓ Internal Server ErrorThe app is unfortunately is very buggy and it doesn’t work. Total failure. An app created for members to have early access and to participate in the draw, but it only give you the message “internal server error” from more than 2 days, from multiple devices. Also not support from any customer service, chat, 1-800 and store. Completely messed up and useless..Version: 4.8.0
✓ Useless without YEEZYUseless without YEEZY drops. Big failure, Adidas.Version: 4.27.1
✓ Unfair drawsI never win anything. Pointless app!.Version: 4.13.1
✓ Inaccurate TimesSells out at xx:59:56. Drops: xx:00:00, 5 seconds later. Nothing loads. I’m looking around. Stock appears: xx:02:00. *misses it because it’s misleading and making me look around*.Version: 4.9.0
✓ Don’t use app scamI order a pair of 300 Yeezy for my birthday as a birthday gift to myself and it never came so I contact them they told me they would try Fedex twice and it would take 10days each try but if after that they still don’t no what happen they would refund my money well after 3-4 tries 2 different claim numbers and over 2-3 months they say fedex said they delivered it and it’s nothing they could do I asked to speak to a supervisor many times but never got one and on top of that they were suppose to send me a copy of their policy which states that if a package is stolen u it’s on u and they said they would and hung up on me so I don’t recommend them at all this app or the confirmed one either.Version: 4.3.1
✓ Not worth your timeThis app not only makes it seem like you have an actual chance to buy but also took 4+ hours past the time it was supposed to just to say I didn’t get it. It’s not a random draw, if it was a random online draw everyone would be instantly notified at the time it says if you get to buy or not. It’s bogus and makes you seem like you can actually get the items when in reality if you don’t get notified right away you need you wait 5 extra hours for it to tell you no. This just adds onto the reasons why I’ll never buy adidas again, if you want something that works and it actually worth your time go to Nike..Version: 3.4.0
✓ Terrible UXI don’t know how this app passed the basic UI/UX standards. They couldn’t design a simple shopping cart or product page? Stop overcomplicating everything.Version: 5.6.0
✓ Fix the appI entered two Yeezy drops yesterday and they worked and then last night I tried to enter one and I was kicked out of my account and it wouldn’t let me log back in so I couldn’t enter. Just now there’s another Yeezy drop and now it has be back in my account but it does not have my address saved for some reason and every time I put it in it just loads and then gives me an error and then I restart the app but then it takes away my card and does the same thing with that. Fix this because it is frustrating to not have a chance at these shoes bc the app is broken..Version: 4.23.0
✓ One of the worst experiences ive ever hadI would always join the raffles when adidas would use their old app to make them, now enforcing to use this app that can't and won't even work properly is disappointing, all sneaker heads know that the SNKRS app is bad, but SNKRS just got some competition, actually SNKRS is amazing compared to this. Raffles literally glitch out and don't even work 30 minutes before they close (you only have 30 minutes to sign up) and to make things worse not only it wont let you sign up but it will work for a little then ask you to choose select your payment method and then crash or tell you a message "Please try again later" NO I cannot try again later the raffle closes in 2 minutes! SNKRS at least would let you sign up and give you the L, but this app makes you look like a buffoon while trying to sign up. Really disappointing coming from adidas.....Version: 2.1.0
✓ NotificationsThis app doesn’t give me the option to enable notifications on my iPhone 14 pro max. So bizarre..Version: 4.12.0
✓ First and last experience with this appFed up of battling the scalpers on the likes of footlocker early in the morning I tried to enter through this app hoping it’d be better odds than fighting all the bots everywhere else. The 7am draw never even finished for me, glitched out and stayed at 95% selecting for a good 12 hours before just completely disappearing, no indication of win or loose although it’s pretty obvious it’s a loss. I’m not sure what they were thinking with an app that was surely designed to handle the strain of launch traffic? Awful experience, waste of time, won’t be using again..Version: 3.4.0
✓ Impossible for some, too easy for othersI have never won a release on this app during the entirety of it’s existence. I’ve entered most of the releases. Between my family and I we have be 0/150 by now. Same with the adidas app, have never won a release on there. I’ve purchased clothing on my account in store so it shouldn’t think I’m a bot. I see some people win every single time and it’s very discouraging and angering. I contacted support to see if something was wrong and all they said was to make a new account, that didn’t help. Idk what’s going on but obviously my luck can’t be this horrid for me to never win. I just want some yeezys man 😕.Version: 2.2.1
✓ Worst B2C app ever …How stupid is not to allow the customers to search for something? Bad bad app….Version: 4.15.0
✓ UselessPlease stop selling yeezys on this site it’s completely stupid and pointless, your “algorithms” are trash. Your customer service, trash. what’s the point of receiving an exclusive invite to make a purchase if you can’t complete the purchase ? What’s the point of earning loyalty points if it gets you no advantages ? I literally watched a new member get an invite to buy shoes I’ve been wanting forever and I’m a level 4 I went to check out the shoes and it said it was sold out .What’s the point of notifications that come after most of the sizes are already gone ? I’ve had this app for almost two years now and the only shoes I’ve won are the shoes no one else wants , you’re too big and have done this too long to not have figured out a better way to sell these shoes or at least not have your systems crashing at the worst time for customers ..Version: 4.4.2
✓ Froze during the dropKinda a useless app if it freezes during a shoe drop….Version: 4.24.1
✓ RiggedI’ve had the adidas app for years and never won a single drop and now with confirmed no wins…. I’ve entered so many times times releases… I see some people get multiple pairs exemple multiple colors of yeezy slides… Now I know that only people that purchase other adidas stuff with their account can win so I wasted so much time for nothing, I’ve always been supporting adidas all my life and I buy products regularly in shops. Very unfair..Version: 4.6.0
✓ FavoritismI don’t know why they purposely do it. But they claim to be fair about the raffles they hold for products. This is not the case they intentionally sell the product to certain people with a following. If you are one of the unlucky few you may have a chance at the scraps left over. From a personal experience they launched a new line of shoes. I bought them less than 10 minutes after release and did not receive them. Later they contacted me by email about canceling my orders. I called to ask why? They claimed they sold out. In 10 minutes?! While on the phone they canceled my other order without permission. I would avoid the app if possible. There’s no point to having it if you can’t get new products..Version: 4.13.2
✓ Worst raffle application ever!!!!!!I’ve received nothing in over 20 raffle entries. This application requires you to earn points before you receive anything and to receive more points you have to purchase products from Adidas or download their other apps. Consequently I prefer their rivals applications. The confirmed app is also very slow, doesn’t stop bots and requires extensive financial verification..Version: 2.2.1
✓ Always buffering then Sold OutI love the brand,the shoes and the app but its getting hard to continue this and for over 3 years I have never had the opportunity to buy 1 pair of shoes from the site???? I have 3 Sons and its very disheartening to get a notification from stockx etc. and can buy the shoes my Sons want within 5 minutes of the drop but can’t buy 1 pair over the past 3 years through the app. And I have sit and waited for hours to hop in the waiting room the Second they are available. Only for the app to spin and spin and say please don’t reload “which I don’t “ then the app says Sorry SOLD OUT???? I think My boys and I will try 1 more time with the new app and then im done with yall. Thanks for the chance to download the app and waste many hours of my life but I think at some point it is just time to let the NONSENSE GO!!! Please let Avg normal people buy your shoes and cut out the people just making profit off your products! Thanks Bill, Harrison, Tyler and Colt.Version: 2.9.0
✓ SucksLogs me out randomly and doesn’t let me log in after.Version: 4.23.0
✓ Good app in function but terrible with getting releasesThis app is so easy to use and runs well. Only bad experience I've had from this is its now impossible to get any new releases. I used the old Adidas app for a year prior to the confirmed app and got every release without any problem, but ever since the new app took over, ive not been able to get a single order..Version: 2.8.1
✓ Can’t even sign upIf possible I would’ve rated this zero star as I can’t even get signed up as I had to join the collectors club something which the app just doesn’t let you do, decided to sign in with Facebook and it bypassed this and asked for my phone number which I entered. Unfortunately when I was asked to enter my number to verify I did, then the keyboard would not go away and I couldn’t submit my number, I just want to sign up for the towline shoes and you are now making it impossible for me to do this.Version: 2.2.0
✓ GlitchyTerrible app with constant glitch issues , adidas your a joke fix ur stuff.Version: 4.23.0
✓ Location Service IssueUnable to enter raffle draws (which is the whole reason of downloading the app) simply just doesn’t let me turn on location services. Can’t enter raffle draws without turning on step 4 location services. Absolute shambles of an app. Checked all iPhone settings and the app doesn’t even show in location services, so how am I meant to turn them on for the app. I think I’ll stick to Nike as they seem to know what they’re doing..Version: 3.3.2
✓ App is terribleIt signed me out 3 times right before a drop and then kept freezing. fix your app it’s terrible.Version: 4.23.0
✓ TerribleNever got any drops the app almost always crashed, and now they don't even have the one shoe that everybody got this app for💀.Version: 4.10.1
✓ What is the point of this appWhat is the point of this app when you can’t hit on any of these drops. I have participated in a bunch of drops and have yet to hit on anything. To me that makes the app useless. I don’t get why sneaker companies love to play these games with customers. It’s unfortunate and down right wrong. The app itself is well designed and laid out beautifully, I just wish adidas would let more people actually get some of their sneaker drops. Hey adidas you need to do something about this or else you are going to lose customers & interest in your products..Version: 3.11.0
✓ LaughableI was forced into an update. Now the app is freezing. Saying “something is wrong, try again later” just in time for YZY release.Version: 4.27.0
✓ Internal errorI have never experienced service like this, or therefore lack of. When I tried entering a draw for a shoe it kept giving me a notification instead of prompting me to enter my information. The notification was “internal error” and when I called customer service about it, on three separate occasions, they all hung up on me. Adidas needs to get it together with this site and it’s employees. To not even get the chance to participate is a complete loss for the security community. With bots and resellers all over, the draws are the only way a normal person even remotely has a shot at obtaining sneakers these days, and now that has an issue..Version: 4.4.2
✓ Premium drop don’t botherIf you are trying to get a premium drop dont bother the app just stays in the first screen just TRYING to get you in line for 36 mins Then told me it sold out Your other app worked fine I would be able to get a chance to enter every time now not sure why change and reduce our chances waste of time !!! At least on SNKRS you get a chance to enter I guess another thing Nike is ahead of adidas.Version: 2.0.1
✓ Very confusing and a core flow brokenMaybe I have a high bar because I have been working and responsible for mobile apps (not competing in this segment). Tried to get in a raffle for my son. Added size and address the credit card then address again. Wait why? The seems like adidas forgot to link the flows. So the first step of getting in the raffle got lost when I was adding and confirming credit card. Also there is no support in app just a FAQ. But a multinational company living off its brand it’s pretty sub par. Enter same stuff multiple times and loosing your shopping cart is basics. Also not supporting Apple Pay in this day and age to make checkout simple is mind blowing..Version: 3.9.0
✓ No search bar?No search bar ?.Version: 4.4.2
✓ There is no discount section when u payI want to buy a pair of shoes and the app takes me to confirm app. The shoes was on sell 40% but at the end the confirm charged me full price 😡😡.Version: 4.5.1
✓ Internal service Error on all logins.Attempted to make an account for the last 30 minutes to enter a draw for Yeezy day. Attempted every login method multiple times and was unable to access/create an account and missed the drop due to “internal service error(s)”.Version: 4.23.0
✓ Huge Problems with this appThis app is riddled with errors. And better yet, every 5 star review I’ve seen has only terrible things to say. Whenever shoes drop, it will consistently not show them at the time they drop, if you try to reload one of two things happen, they’ll be sold out already gone, or they will continue to not populate. I understand the raffle system, I don’t expect to always win, but I would at least like the chance to enter. Many many times this happened, I started to think it was on my end, but upon a little research, I found countless other people experiencing the exact same issues. Other issues happen consistently as well, the app will not load articles it posts, it will send notifications but if you press on them it just sends you to a page that says server error, it will log you out of your account randomly, which can actually be a big problem if youre trying to sign up for drops. All in all, terrible app, there should be online access rather than just the phone app that clearly doesn’t work for a LOT of people..Version: 4.5.1
✓ Possibly the worst app everI won a pair of beluga 350 and was asked to rate the app and give a review I gave an honest review and was told someone would reach out (no one ever reached out). I have no issue taking an loss when it’s fair but when I see people when all 3 yeezy slides or foam runners in one day while me and close friends takes losses it starts to become irritating. I can forgive all the bugs in this app but what I can’t forgive is the fact that people are taking all the products through bots with no issue . With all being said goodbye adidas confirmed app I’ll be now getting my products through a friend of mine through his bots and happily I’ll never have to see a “YOU WERE NOT SELECTED” notification again..Version: 3.9.1
✓ Great idea - if only it worked!Great app - but sadly I spend more time trying to sign up to launches dealing with error msgs than actually enjoying the content! Probably the worst app for bugs and if you happen to want to sign up for a limited release - forget it! I’ve personally run out of patience to the point that I don’t use it anymore. Went back to it to sign up for the Gucci collab show, and guess what - yep - “error please try again later”. (Clearly I really believed they had sorted this issue out). Needless to say never got it to work and missed it! Im at the point of deleting the app and just sticking with Nike SNKRS app! Not many wins - but at least I can view the content and the app actually gives me something more than just stress and a headache this app does! I know Adidas won’t even see this but, if on the off chance someone does, for the love of God sort this app out! Or continue losing customers to Nike… 🤷🏾♂️.Version: 3.8.0
✓ Horrible appThis app is really terrible and I wouldn’t waste my time. Especially if your going for something limited like Yeezys, which is pretty much all people wanna go for cuz I mean who really wears adidas? Nobody! If it’s not a Yeezy nobody really wants it, Yeezy is the only reason adidas is even relevant, but it’s pretty much impossible to get the Yeezys on their app. I’ve went for several different Yeezy releases and I’ve yet to hit on anything. The one release I went for never even told me if I hit or not, it said pending for like 6 days then just disappeared 🤦🏻♂️I thought the SNKRS app was bad but confirmed is even worse. Least on SNKRS I hit sometimes, I’ve never once hit anything on adidas app. You’ll enter into a draw that’s supposed to end at 2 o’clock and a week later your still pending 🤦🏻♂️ like I would give zero stars if I could. And apparently they like to blacklist people for leaving honest reviews, but I really don’t care if I get blacklisted, the Yeezy releases are almost over so once that happens adidas will go back to being irrelevant and I’ll be deleting the app, but to some it up, I wouldn’t waste your time or money on this app, you won’t hit on anything. Worst app I’ve ever used.Version: 4.27.1
✓ Really confusingTried to enter raffle for 2 pairs of yeezy slides but I have no idea if I won or not as it doesn’t say anywhere (I therefore assume I lost), however it would be nice to at least hear either way for some clarity. I’m also really unsure how the app works as it doesn’t say, online websites say it’s down to speed but the sheer existence of a raffle implies it should be randomly selected among all those who enter? I literally cannot find any information, app needs to be way clearer..Version: 2.6.0
✓ Useless , poor , riggedDo not bother using this app you will never be selected You will get selected for nothing whilst looking on Twitter and seeing that one person was selected for everything and that person is just reselling them at double the price The app is completely rigged Adidas prioritise resellers and bots to drive demand and cost up ordinary people who actually like these products don’t stand a chance.Version: 3.13.0
✓ My honest opinionI gave confirmed 2 stars because if I have been entering all of the raffles and never get any of the Yeezy collection. I mean not a single thing. It makes you give up hope if you never win. Not even once in a while. What happened to going to a adidas store to get something. Everything is computerized and now people with bots buy everything and resale. You never get anything you actually want and I want to wear it. I think resellers should be sued. I keep trying but I doubt I will ever win the Yeezy slides. And then they want double the price after they buy them all up..Version: 3.13.0
✓ Glitchy and unstableAdidas must surely lose sales by restricting them to this glitchy, visually-convoluted mobile app that crashes at every juncture. It genuinely took me 10+ attempts to complete a bug-free purchase, and every failure had me searching online for alternative sellers. The Confirmed experience is fine for those that want it, but I’d rather just buy from the regular website without being forced to endure this mandatory portal of aggressive branding, unstable interfaces and faux-exclusivity..Version: 2.1.0
✓ Don’t move all your releases here if you can’t support the trafficWhy give Canada half the releases?.Version: 4.4.2
✓ Can’t Process OrdersYour app keep taking me back to shopping cart after I hit place order. Don’t even know if the order is processed or not. Card got charged and refunded right away multiple times. Can’t even find a Support function to ask anyone..Version: 4.11.0
✓ Language SettingsWhy is there no option for language on the app but when you’re on internet browser there is? I’m based in Germany but I’m not very good with German. Would be helpful if there was an option without changing to the UK version as I cannot order from that..Version: 3.7.4
✓ Great looking, shame you can’t buy.Tried to order a pair of limited edition trainers from here. The server clearly couldn’t handle the demand and I was left an error message every time I tried to put anything in the basket for 10 minutes. The shoes then sold out and I was left frustrated by this app. Luckily the people who sell these shoes on at a massive mark up on eBay managed to get theirs. Well done Adidas. Deleted app and never using again..Version: 2.5.0
✓ Work on Your TechnologyI'm not sure why this is even a problem in today's world but if you're going to have an app and put limited release items on it that are on a strict timeline for release, you need to make sure your servers can handle the traffic. Number 1 rule of technology is availability and my app crashed 4 times trying for a release you knew was coming. Have your technology ready to handle what you're doing. I have never been bothered by not getting a release, but I was not even able to participate because of "technical difficulties" with the app saying "we are experiencing high volume of traffic standby" and then the app makes me try to enter again just to keep getting the same message. By the time all was said and done they were sold out. I find that to be unacceptable for such a large company that should have a great IT staff. Do better..Version: 1.8.0
✓ ErrorI put my number for verification instead getting a code its showing a error. And even i get a code after couple of try it wont let me verify the code please help me for this problem i got stock in the second requirements.Version: 4.5.0
✓ ScammyI participated in all raffles and was selected only for the most expensive and hideous items.. I know people that buy almost every week from adidas and they won a few good raffles so… don’t how that sounds to you but it’s a pay a lot to win a bit kind of thing 😂. Capitalism in one app or two if you count the other one. the app looks ok lol.Version: 2.11.0
✓ WidgetFix the widget.Version: 4.27.1
✓ Issues with appLast time I used the app my purchase went through without any issues. This time around I was waiting for a drop was in the Que everything was set up and then my payment wasn’t processing not only did I miss the purchase it’s now a whole 2 hours later and the app still showing the sneakers available when they clearly are sold out. I don’t know if I’m going to continue to use this app if these issues are going to continue. I don’t even have the option to add my card to my account without making a purchase. I just purchased something from the adidas app and the save my card option wasn’t even available.Version: 3.0.1
✓ It’s either a terrible app or a deceitful app.I just tried to enter a drop which I have woken up at 6:30am for and once I tried to place the order it tells me that my card cannot be verified. Ok well if that’s true then explain to me how the money was initially deducted from my account and then reversed by adidas themselves. So someone is lying. I then try to use a different card and it INSTANTLY tells me that my new card could not be verified. So it’s either a terrible app or what is really happening is that Adidas Confirmed have already a select number of accounts that can purchase the drop hence those account which can’t have their orders immediately refunded and their account is made void. Problem is I want the drop and I have had to wake up at 6:30am for this. Not just this but they claim that my card cannot be validated which hence would waste my time as I have done through speaking to customer service who then blamed it on my bank. Instead I put two and two together went on Reddit and read this has been a problem for 1 year now. So don’t be fooled it’s not a fair drop app where anyone can enter..Version: 3.12.0
✓ Fell Short…I’ve had numerous issues with this app. The interface alone is a disaster. The amount of times the server has had an error is truly baffling considering the company it’s supposed to represent. From multiple charges in my accounts due to processing, the insane amount of time it takes to in fact process, to the app crashing half the time. And no, not just during lottery draws for limited runs of specific shoes. I mean ALL THE TIME. Navigation is a bit shoddy as well. I understand the aesthetic they’re going for but functionality should matter just as importantly and to that end I think they missed the mark..Version: 4.23.0
✓ If I could give it zero stars I wouldApp is totally and utterly useless. I don’t understand why they didn’t just leave it on adidas app, was much more efficient. With this you can’t even get through queue or selecting your size. I’ve tried three times already and page just doesn’t load and I’m left in queue for 40 mins when raffle has already closed. Reminds me a lot like footlocker releases. Disappointed with adidas, even SNKRS app is better than this as at least you get the L confirmation. Fix this app..Version: 2.0.2
✓ Powerless customer serviceNever received my shoes. Customer service was always polite, informed me of a back log at the facility, blamed fed ex for never picking up , always promised to personally look into my purchase. (FYI Fed Ex never had the package. Only a label was printed.) Ultimately they were reading a pre scripted dialogue and were powerless to find my purchase and get it delivered. Over one month later ….. refunded with no explanation. Very disappointed. Shoes were sold out pretty fast with the Hebru Brantley collab and even though I ordered day one and received purchase confirmation and shipping confirmation immediately, never received any updates on my order. Every contact with an agent promised to resolve the issue. I initiated every contact with Adidas after the original shipping delays. I called/text chatted them again and again to see if anything had changed or been updated. I initiated all contact with costumer service. I really wanted those shoes.😭.Version: 4.6.0
✓ The worst of it allAbsolutely horrible experience! Never will i spend another dollar.Version: 4.24.1
✓ Sheer incompetenceCompete incompetence from every member of the dev team from engineering to management on this app. You’re building an app that does just one thing and the whole thing falls over as soon as it has to do that thing. Selecting a size, needs a server response. Showing the purchase details needs a server response. Showing addresses needs a server response. Selecting an address needs a server response. And each one of these responses starts to fail the second the app has to do it’s job. Took 15 minutes of pressing the same buttons over and over and the draw was only 30 mins. Someone out there will have missed it purely because adidas dev team incompetence. Like you let me enter all my details why not let me set billing and delivery addresses before the draw so I don’t spend 8 minutes of the 30 minute draw trying to change my billing address. Complete trash. Honestly a website would be better but yeah everything has to be an app now for some reason..Version: 2.1.0
✓ Terrible APP!This app is by far one of the absolute worst apps I have ever used! It seems to be a complete sham, if you are not only purchasing certain Adidas gear you have absolutely no chance at purchasing the items you want or winning any of the feature drawings for the shoes you may want. Only the same people every single time when all of the drawings on the app and the rest constantly get told they were not selected. I have entered into 13 drawings one minute after they have launched and have not won a single one but then one minute later once the drawing is over the items are posted on StockEx or goat and overpriced. It seems pointless to have this app for people to use if it does not even benefit you when you were wanting to purchase items you personally want. I would not recommend this app at all and think that it should either be removed or revamped so that everyone has a fair chance at purchasing things..Version: 2.11.0
✓ Shipping on Confirm appThe confirm app is great with Yeezy drops but sometimes ( Most of the time) it will take up to a couple of weeks-a month before u get your shoes. I have bought shoes and depending on sizes ( bigger sizes) it will take twice the amount of time to receive your order. I bought myself shoes that dropped august 7th and today is august 16th and they haven’t shipped but I bought my son some last week ( a later drop and smaller size) and they are already here lol. But to end on a good note the prices are good and no overhead fees that sneaker shops charge for the same shoes..Version: 4.27.1
✓ Stealing Ye’s designsNo longer support you for theft from the creativity of black creators. Deleting the app..Version: 4.7.0
✓ Disappointed!!!This app is complete trash!!! from my childhood till today I been wearing adidas and honestly is a huge disappointment as a loyal customer that for almost 2 years trying to cop a pair of Yeezy’s, I couldn’t get a single W in all this time. It is frustrating how all the hype behind these products are created to later be snatched by bots and other traps that allow third parties to extort others to obtain hi profits, and the brand does nothing about it, at the point that they seems like direct beneficiaries of it. Tired of wasting my time in this absurd way of get products I’ve decided to eliminate the app from my phone and stop consuming all kinds of products from the brand, as not to continue supporting these absurd and irrational method. I’ll go with other brands where I can be more appreciate it as a customer, and you guys outside should do the same, Bye Bye 3 stripes !!!.Version: 2.12.0
✓ You’ll never get shoesThey’ll take your money, but you’ll never get the shoes. Even if you “win” a raffle you still won’t get the shoes. You will get a shipping notice that never updates. You’ll wait a week or so and then spend an hour on the phone for them to explain that they didn’t have enough. They won’t reach out to you and tell you that, you have to reach out to them. But don’t worry, you can always spend 3X the amount they cost with a reseller if you really want them. All of these companies could end reselling if they really wanted, but they don’t. So buy the hype and keep taking those L’s. But don’t believe them when they say they can’t do any better.Version: 3.10.0
✓ Not Worth the HypeI’ve been a big Adidas person for a long time and love all the collabs they do. But one thing when i got this app , I was hoping to actually be able to purchase something or even be able to purchase a drop. & every single drop.. it’s sold out in 1 min and i’m sure i’m not the only person that deals with this. Every draw you can never get picked and it is a big turn off , you would think if you put in for 30+ drawings you think you would at least get picked 1 time.. but you DONT! Please actually let your customers PURCHASE items off this app!!.Version: 2.6.0
✓ Scammers!I literally checked the app every hour to register for the 700 original colorway for few days. I checked several times today and it wasn’t available. Just opened it and it said the draw for those shoes is now closed! But it was never opened! Scammers!!!! If they not going to put out any more yeezys I am deleting the app again..Version: 4.27.1
✓ SuicidalIve entered in about 10 draws and haven’t won a single one. please just give me my yeezy slides im begging.Version: 5.0.1
✓ Horrendous - Change name to “Denied”This app is one of the worst apps I’ve ever used. They do nothing to support real people using it trying to cop rare sneaker drops. The raffles and queues are not fair and do nothing to combat the use of bots. I have given up. I tried for over a year to use this app but have been unable to score anything. They completely changed the algorithm since separating from the original adidas app and it has ruined my experience and tried my patience. On the old app I was able to win fairly frequently. I would say maybe 15-20% of the draws I entered. On “CONFIRMED” I have entered over 50 drops with a 0% win rate. This is not a sudden change of luck. This is a change in the algorithm and it is frankly infuriating. Adidas system of verifying legitimate payment methods is broken. When you can’t even enter drops because the app architecture is broken it doesn’t make participating fun. I am so aggravated beyond words…I have never had a worse experience interacting with a system. I tried to delete the app, reload and change my address and payment info but only ran into pitfalls unwittingly created by the incompetence of the app designers. It is laughable you employ system engineers that cannot correctly build a proper app for a multi-billion company. I love adidas. I love the style and the shoes. But I cannot recommend this app. Using app is worse than being held underwater while subjected to multiple punches in the balls. Please fix this..Version: 4.4.2
✓ Horrible appI downloaded this app when it first launched several years ago. I have entered nearly all drawings and have never once won anything. I have been trying to get a pair of Yeezys for retail as I do not want to pay the mark up of resellers but no luck. The ease of entering is nice but pointless when you know you’re going to take an L. I have read other reviews regarding payment information errors which I have ran into about half the time. If you think the Nike SNKRS app is bad, give this one a try and you will be disappointed as expected. I will no longer be supporting adidas and finally just decided to delete this app as it’s a waste of time. Adidas - you should figure out a better and more fair system for your raffles..Version: 3.9.1
✓ Worst appWon’t even let me log in.Version: 4.23.0
✓ Atrocious Why did they bring this app backWhy did they bring this app back it was better having everything on the Adidas app, it’s so bad. I woke up at 6:30am today to enter my first Adidas confirmed draws. There were two shoe colours available that I wanted to enter, I was only able to enter one with literally a minute before the draw closed because of this experience: Pressed the participate button: internal server error Selecting my size: internal server error Selecting my address: internal server error Selecting my payment method: internal server error WTH are you guys playing at it’s a disgrace that you waste customers time like this, I should have been able to enter under a minute but it took me 29 minutes..Version: 2.1.0
✓ Nothing YetA co-worker of mine told me about this site, after hearing about it constantly I finally gave in and downloaded the app, so was telling me a the sneaker (Yeezy) drawing that they be having, I wear a size 13 so you can guess how much sneakers (especially Yeezy) cost my size. The price of the Yeezy here are a good price, I’m probably not going to find that price nowhere else. Now my co workers have won multiple times, I haven’t won anything yet, now I’m hearing all these different things that have to be done in order for u to win, like you have to use a certain had of bank card, you have to wear a small size, you have to have to make purchase first, I don’t what to believe, but I’m still going to keep the app….for awhile..Version: 4.3.1
✓ Shipping LogicI love the brand, the app is okay, I’ve won about 3 releases in a 2 year time span and had about 3 early releases. My issue is the shipping. My daughter won the blue 700s on yeezy day. They never arrived! Received an email stating it was delivered that day at 12:00pm…nothing. Checked tracking, tracking stated it was delivered the day before at 12:00. RED FLAG…2 different days but 22 noon exactly? Nothing is never the exact time. We have cameras all around our home and the ring doorbell. Nothing was delivered! The FEDEX Driver stoles the shoes. For some odd reason, Adidas put the label on the outside of the box telling you what it is? Called adidas, they called FedEx and opened a claim. I already know she will never get her shoes , it was a release so they do not have anymore. I’ve read several articles where FedEx has stolen adidas packages and adidas refused to give back the money because they put it on FedEx, who also refused to give the money back! I hope my daughter does not have to go through this. At least adidas should compensate her by buying her shoes from a reseller! It’s their fault for the shipping stupidity!.Version: 4.5.1
✓ Terrible AppAdidas does not reward loyalty which is what they claim to do. Same accounts hitting every release while others hit nothing; (ex. One account hitting all three slides on release day while other “icons” hit nothing.) Their algorithm is completely flawed and they only give exclusive access to shoes nobody wants. I deleted this app at icon level 4 with 37,000 points after going 0/30 and wasting an entire day on “Yeezy Day.” The only reason I was an icon was because I went for every release; only winning un-hyped pairs that resell for less than retail so nobody wanted them. Adidas Needs a complete re-haul and actually start taking care of loyal customers like they claim..Version: 2.11.0
✓ Wish I could give -5 starsSOLID reasons for why this app is factually 0 stars Full of robots who are the only things that ever win desirable drops. Adidas know this and like it Bots and silly people with thousands of accounts could be easily be stopped by using identity verification such as a driving licence or passport but NO. This 100 IQ app is so clever they just put in place phone verification which only hurts the average Joe as bots can then create millions of accounts but me and you can only create 1 To make it worse the site crashes on any decent shoe drop so you can’t even get the 1 ENTRY that you have against the thousands of entry’s bots have. Little bit annoying. 0 stars, useless frustrating app. - Josh.Version: 2.8.1
✓ RiggedNever win and I know some ppl rarely DON’T win, make it actually random please, seems like they picking favourites 🤔.Version: 4.9.0
✓ Internal server errorsLet users update their payment information ahead of drops. I fought with the app to add a payment method for 25 minutes before giving up. Also once I finally managed to add a new card it wasn’t automatically applied as my payment method and I was then never able to because of internal server errors. If I only have one card saved why wouldn’t the app apply it automatically!! I understand there is an influx of traffic during releases that slow down the app but allowing customers to save these details ahead of time could improve usability. ALD’s experience for raffles is way better..Version: 4.24.1
✓ Always stuck in verification codeCan receive the code but app always say error and stuck in type phone number page. Try to redownload and it still happens.Version: 4.1.0
✓ Should be called CULUDE not CONFIRMED.After 4 months of not landing a single Yezzy. I began to think something was suspicious when every boutique sneaker store in New England has every Yezzy that came out this year and multiple pairs at a X5 mark up. Finally when the most hideous pair in the world didn't sell out I was able to buy it. When I went to buy the pair of sneakers the website said my Apple card didn't work, so I tried all of my cards. None of them worked. I called customer service and the rude kid said it was my fault and call my bank or get a Pay Pal. So I called my bank and the person on the other end said the same thing has been happening to her as well. What are the chances right!? The only difference for her was that she was in more raffles that week because she had kids and a husband. Yet, still didn't get a single kick. I run my debt card and my credit card from the same institution while on the phone with her and she says nothing is registering. Then today 3 weeks Iater, I get an email that says sorry and I can place my order now and give them a call. So I do, I ask if they are going to honor my attempts and they say no. Really!!?? This sounds like Elizabeth Warren needs to know..Version: 3.4.1
🙂 Adidas CONFIRMED Positive Reviews
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⛔ Adidas CONFIRMED Problems
