4.7
4.72091 star

Total 77 Negative Reviews

Cleanup: Phone Storage Cleaner App Complaints & User Negative Comments 2024

Cleanup: Phone Storage Cleaner app received 77 complaints, negative comments and reviews by users. Have you ever had a bad experience using Cleanup: Phone Storage Cleaner? Can you share your negative thoughts about cleanup: phone storage cleaner?

Please wait! Cleanup: Phone Storage Cleaner Facebook comments loading...



Cleanup: Phone Storage Cleaner for Negative User Reviews

Waste of timeDuplicate photo deletion worked well, however, very frustrating issues with the video delete feature and with the Similar Photo feature. The “recover” button on the video delete feature doesn’t work. The worst experience was with the Similar Photo feature. It said that I had over 3,000 similar photos and it recommended to delete over 2,000 of those photos. However, some of the tagged photos were completely different; for each “similar” set the app recommends the best photo but some of the recommendations were for the worst option (e.g. the portrait with closed eyes). The worst part is that it takes hours to review 3,000 photos to select if the app recommendations are correct but the app would forget all previous input if I had to take a call or switch to a different app — extremely frustrating and waste of time..Version: 4.6.3

Great app but they charge too much a month for this service.This app is wonderful for getting rid of any duplicate photos or videos in your phone and also clean up your email that may have thousands upon thousands of mail still sitting and may take up to hours to remove. I think once they adjust the monthly charge, it will be way more worth having it on your phone and paying maybe $5.99 a month and not a week and I still think that’s too expensive but I may entertain the idea. For now I am going to use this three day free trial to clean my phone. Sorry not sorry. Charging that much for something people will maybe use 1 time every couple months to clean out their phone is kind of ridiculous considering I can do it myself and just take the time. Time is money people and I won’t spend enough time using this app for the money it’s asking for..Version: 3.8.8

Good, but free version frustratingIt appears to delete duplicate photos which I wanted. However, with almost everything you do, it pops up with the Pro offer. Pro free for 3 days, but if not cancelled 24 hours before end of a subscription period, it will charge, so I read that as it is really only a 2 day trial. Also, with free version, you have to watch a 30-second advert and can only do 25 at a time. I signed up to the Pro trial and still frustrating. When trying to tidy similar items, it looks I have to go through all 800+ in one go. Cannot do little chunks. Went to add only the photos in one album (which it suggests is possible), and the app still refuses to scan them saying it needs access to All Photos..Version: 4.2.2

Not bad not perfectHonestly it’s a massive time saver but there are sooooo many ads, if you have the patience to sit though all the ads you’ll save a lot of time and free up space in your phone. But you’d get the same out of just going through and manually doing it..Version: 3.8.6

Has never cleaned up one pbotoI’m have tried this app twice and it has not deleted one photo. It groups all of your duplicate photos and it appears to attempt to delete them but a message comes up and says this may take several minutes. I’ve waited five minutes, another time 15 minutes and then I went to sleep on it another time only to wake up to nothing. I thought I had too many photos selected so I tried to have it delete just one photo and the same thing Happened. If it worked on the trial I would’ve kept it forever. Im a picture taking fool and most of my shots are atleast two or three of the same shots. Anyhow, it didn’t work although the Concept was a good one. Don’t waste your time or money..Version: 4.5.3

Trying to drop the app before renewalI’ve been trying to drop this app before the renewal goes through because it deleted a bunch of my pictures that we’re not duplicates. Yes it was fast but it got rid of some important pictures.I want to unsubscribe and quit perform more damage is done.Version: 3.6.2

I wish I could…I have 2,800 contacts in my phone. I started the process and it works easily. My problem is I don’t want to just get rid of duplicate contacts. I also want to delete contacts I don’t use or know anymore. Most of the time, I can’t tell by just the name. I wish there was a way to click into the contact to get more info- ie company name, email address etc. That would give me a clue as to who the person is. But, you can’t from the interface. You just have the name. Makes it a multi-step process to go into contacts to get more info before I can go back and delete.Version: 3.8.9

Useless & expensiveAvoid! This app is a rip off and a huge waste of time and money. Requested & got a refund but not getting back the time I lost on this useless app. It didn’t do what it said it would, and $4.99 ($5.29 with tax) a *week* is ridiculous! That’s $275/year. Every time I deleted a single photo, it kept saying it saved me 10 minutes. Seriously? It did not identify all identical or very similar photos by a long shot, and it kept suggesting that photos that were not similar were duplicates. I don’t think it deleted any of the ones I marked for deletion. Frustrating waste of time and money. Plus the “free trial” is a scam, you spend lots of time only to find out there’s a 5 photo deletion limit. Avoid!.Version: 3.9.1

Does what it says but $5/week?! No thanksIt’s previous an app that does what it says it does… Cleaned up a lot of duplicates and pictures and contacts that I really didn’t need to keep around. You know how you take multiple pictures of the same thing to try and find the right one… Well if you learn how to use your iPhone correctly that’s what live is for… You can scroll through the different pictures in a three second frame and choose the right one that works best. Most people don’t do that they just take multiple pictures and end up story more than they need. This app is good at finding the best one and frankly it did a decent job but I had to select a few of the pictures that I thought were best… I’m not sure what algorithm or scanning tool it uses to identify the best picture but I would use that feature with caution. I would absolutely not subscribe to some thing that takes five dollars out of my checking account every week. That’s ridiculous. I’d much rather pay to have the ability to increase the number of pictures to automatically delete for a small fee each time I wanted to run it. Having an app reside on my phone for five dollars a week that I’m not running on a scheduled basis seems a bit ridiculous.Version: 3.8.0

Absolute bullThis app is pretty much useless unless you can afford to pay 5 dollars a week, or if you have the patience of a monk. You are limited to deleting 5 photos a day. I have around 400 photos selected to delete, and if I were to not pay the subscription, it would take me around 80 days to delete all these photos. So don’t waste 80 days of your life on an app when you could probably just clean up your phone if you dedicated an hour or so to it. Also, having to pay isn’t really what my major issue is. My issue is that this app was advertised as free, and there were no in app purchases mentioned. Why say your app is free when it really isn’t? It’s probably because you know people won’t download it if you say “this app is free to download but we expect you to pay 5 dollars every week if you want to actually use it productively!” But honestly I would rather you had not wasted my time and not falsely advertised..Version: 4.1.2

Started promising, ended abysmally.For £3.99 per week, I’d expect the app to work. My trial week was great, and my progress was being saved on the app. AS SOON AS YOU BEGAN TAKING MY MONEY, the app stopped working. All progress of mine has been deleted, the app keeps bugging out and jumping and is now impossible to use. Such a shame as the free week was promising but it seems this company is only interested in getting an extortionate £3.99 per week, and not delivering what they say they’ll deliver. Such a waste of time as I had progress saved on 10,000 items and now have to start again. And the app won’t even let me because of the bugs. Ugh..Version: 4.6.2

Waste of money and timeHere is my experience. I started by downloading the app. It is forcing you to choose payment in order to enable the 3 day free trial. I chose the one off payment and the money were deducted straight away. There was no trial. I then tried to contact the customer support but it is serviced by a cheap defective AI that keeps saying that i should check Apple account and cancel subscription. What subscription? There is no real person to talk to. THE APP The app is simple to use. It only identifies what it believes are duplicate photos or similar photos. You still have to go through each of them to confirm deletion or retention. I can do that without this app as I’m checking my pictures folder anyway. The emails are deleted from the spam folder. No other means of sorting them out. Is it worth the money? Not in a million years. I definitely don’t recommend this but if you believe this app is the best thing since sliced bread then feel free to pay for it..Version: 4.7.1

Ghost Files Nightmare!I used this app for about a month. It did clean out about 2000 of my photos, which were taking up a significant amount of my phone storage. However, the rest of the 18,000 photos had to be reviewed to prevent in intentional deletes. Once done. I canceled my subscription. A week later my phone storage was alerting me that it was full. Made no sense. I did some research. A tech site suggestion I “Time Travel” (turn date back) check to see if the photos I thought I deleted, “Ghost Files” were there. Indeed, year by year, what I thought was gone was still taking up storage. Mind you the “deleted photos” didn’t appear, when my phone was set at the current date. Frustrated, I wanted Cleanip Phone Storage App off my phone. Guess what? Can’t be deleted. It will be removed when the canceled subscription is a year old. 😑 I’m coming upon the one year removal. This app caused me hours and hours and hours going back to remove the photos it was suppose to have deleted. I could have done that without all the drama..Version: 4.7.1

Why I rated it 1Because I was going to delete the app when I found out how smart it was, well I was doing my pictures and choosing what I want to keep, and all that happened was because I don’t have the subscription it will only let me delete 5 per day, now I don’t really think that’s a very good deal for the people who don’t want to buy the submission ad. Sorry for the one star but just please make the max deleted pics higher, I think you’ll get more stars if you think about both people instead of premium only and having the big premium have so little things, it’s with most apps , you don’t have premium ? Their just going to give you so little things that the people who won’t get it end up deleting the app because they feel the need to have more freedom in the app then the app provides and i get why they’re deleting apps like that, I just feel that it’s unfair and life isn’t fair but please just make the max higher?.Version: 1.13.5

UnbelievableThis is unbelievable when I deleted 25 photos none of them were gone don’t download this it’s a waste of storage and time.Version: 4.7.9

Getting close to a winner!This app is such a great idea however it’s not 100% accurate at detecting similar screenshots or photos so it’s super important to review them. And there in the large step between an app I would buy and an app I unsubscribed before the trial period ended. There is currently no ‘limit’ you can set on how many pictures you want to review in a setting. I thousands of potentially similar photos on my phone (according to the app). If I don’t review them all in one sitting, the app resets. If I could set a limit (i.e. I’ll review 200 photos in one sitting) and then those photos, once reviewed, wouldn’t be presented again, that would make this app useful to me. Currently my experience was that I have WAY TOO MANY photos to review in one sitting and if I review some, and then come back later, I need to review those same photos again. Close, but I’m not I vestibule f yet. I look forward to upgrades..Version: 3.6.2

BummerI did a trial membership a couple months ago and it seemed helpful. Then I didn’t use it for a while, re downloaded and during my late night scrolling BOUGHT the lifetime membership for $40 🤦‍♀️ I take tons of photos and videos and felt it would be helpful. But twice now I have gone through THOUSANDS of pictures checking to make sure “the best” pictures actually were the best, then waiting even longer to make sure I kept the screen open while it deleted(which took a really long while) and even after it said that the deleting was successful… no photos have been deleted and the storage on my phone is full!! Should have spend those SEVERAL HOURS just manually deleting. Ugh. This is so frustrating. I seriously feel like the trial was different from what I got when I paid for it..Version: 3.8.4

Serious Issue with The AppThe app seemed to work fine when I first downloaded it. After realizing that the app is a mere scam where it basically forces you to pay some sort of fee, I deleted the app. Immediately after deleting, I went to settings to make sure it didn’t affect my iPhone storage. Immediately after clicking on the storage tab, my phone crashed. The phone started having small glitches that slowly started lasting a longer amount of time. I tried to power off my phone and it froze on the power off button screen. The phone froze for a good 15 minutes and wouldn’t turn off or react to any of the buttons on the phone. I finally got my phone back working and I think the problem is finally solved. I STRONGLY DONT RECOMMEND DOWNLOADING THIS APP. Thanks.❤️.Version: 4.1.2

Quicker to delete manuallyReally disappointed in this app. Thankfully only paid $6 for a week rather than the annual subscription. It freezes and stalls all the time, the deletion process takes forever. A total waste of time and money, would not recommend..Version: 3.3.2

Not the bestCan’t save your selections and go back, can’t delete specifics pics unless you “delete all.” Which is so silly. Its like, “I just want to delete this one row of photos.” And come back to delete more later. Because the app literally pics the worse photos to delete so its not a good call to delete all. For example, it recommends deleting similar phots but picks the photo of my husband’s side profile (vs front profile) to keep! So then you have to go through and uncheck the ones you want and if you exit the app for any reason, you literally have to start over! And most people are deleting photos because they have thousands. Who wants to keep starting over on a 5k photo delete!? Hate it..Version: 3.8.9

Not happyI pay to use this app but it won’t even show any photos to delete, not even duplicates when I know I have a lot to delete. My storage is full, so I had to delete one at a time very disappointed with this app now I’m trying to stop payments going through only way is to get a new debit card that cost $10.Version: 4.6.3

Far too expensiveThe tool is great but in reality it’s too expensive, you have to remember all the pictures stored in your phone has been stored up over a long time, so after you have cleaned up your pictures you will most likely not use this app again for a long time , so this means that your paying a lot of money per month and not using the app it’s a waste of money I think!.Version: 3.8.2

CleanupThis cleanup app is amazing and everything it tells what stuff has a best result and everything it’s a really good app but there are few things I dislike if this app also . One when u first found out about this app it said u didn’t have to pay to delete photos and save more storage turns out I did have to pay ,secondly to delete a few copy’s of photos I have to watch a 30 second add all the time and really I just don’t have the time for that but really it is s good app I just think it needs a few tweaks and then millions if not billions of people would use this app.Version: 4.7.2

Great app but….First I will say this is a great app at grouping together duplicate photos and similar photos.. what’s not so great is the app chosen ‘best photo’. Before just accepting their choice for best photo I found that their best photo often captured photos that caught people blinking and then selected the photo that everyone is smiling as one to be deleted. So while it was helpful at showing me all similar photos and duplicates, I had to double check their selection for best photo and many times I selected the photos the app chose to delete.. this being said if you trusted the app 100% to find the ‘best’ photo and delete the rest, you would be stuck with a lot of photos that clearly aren’t the best.. so I think if developers enhanced the criteria for which they are choosing best photos then this app would be awesome. It still helped me clear up space and grouped the photos together for me to easily review and delete all at once...Version: 3.8.4

TrialUnless you pay you can only delete 5 photos a day and for people like me who need to delete 100 photos it gets very annoying it would work if you bought it but there’s probably 100 free cleaners out there. It also says deleting 1 photo saved me ten mins of my time so unless you are willing to pay then it’s not worth it.Version: 4.1.0

What happened!!!I kept seeing this app on tiktok a while back but i didn’t care about it now my storage is full. I’ve got it and started deleting photos with it but it was really annoying because you can only delete up to 25 photos at a time if you aren’t paying for it, plus you have to watch an ad every time! It was doing pretty good but it was getting pretty late so i decided to put my phone down and sleep. this morning i went onto it and it’s saying there is no access!!! I go to settings to fix that and there is only three things it asks for Notifications Siri and background app refresh. This is a total scam! It begs you to pay it and if you don’t it just stops working. I thought this was a good app, the constant ads and pop ups about premium were just annoying. If you want to help people i suggest you make it fully free. because on your description you said it was all free. This is a waste of storage when it’s supposed to get rid of it!!.Version: 4.7.5

Didn’t work. Scam.After I spent 2 hours okaying what pictures to delete they were still in my pictures!!! And yes you have to look at every picture because what the app thinks is best choice can be actually the worst! And I have bunch of duplicates from when I transferred the data to the new phone and it’s literally not seeing them!!! Which is the main reason I got this app! It only sees similar pictures. But 0 duplicates!!! Dumb app. And won’t let me scan a folder for duplicates. Once it scans the pictures it’s done! Ugh… Going to attempt to unsubscribe and delete this app. I couldn’t find an option to unsubscribe. May have to call apple and do it the hard way. Im mad at this point. $20 a month for what??? Stupid….Version: 3.8.0

AverageThis app is not as amazing as people claim it to be. If you have thousands of photos (which is presumably why you bought the app) it will still take a huge amount of time to sort through them all, and you need to do it all in one go! Which is impossible unless you have hours to spare at once. If you open and close the app you lose where you were up to and have to start the entire review process over!! The app proclaims to save where you are up to but never does. If it did, it would be a huge improvement..Version: 4.2.1

Great App; Sneaky SubscriptionFirst things first: the app is fantastic and extremely useful. Great UI, excellent at identifying duplicate photos, contacts etc. However the subscription after trial is not clear at all - it says you won’t be charged without being notified and then charges you *weekly* via Apple, presumably based on having accepted T&Cs or something. Obviously this is my fault but it leaves a bit of a bad taste finding that I’ve been billed £30 for a month of using it fairly sporadically (after an initial huge clearout during the trial) when I could have bought lifetime access for £29… Now weighing up whether or not to just do that, which, to be fair, probably says something about how good the app itself is. Moral of the story: caveat emptor..Version: 3.8.6

Horrible appI got this app seeing multiple ads on various sites and I kept skipping the ads for this app. Then when I looked at my photos today I thought i had so may duplicates of photos and tried to delete some but it took too long to delete them one by one. So I gave up and decided to just get the app and do it that way because in all the ads it said it was so easy and quick. When I downloaded the app and opened it the thing for the subscription popped up and I didn’t want to spend money for extra things. So I continued on the app I started to choose the things to delete. I take a lot of duplicate photos so I obviously had a lot to delete. When I finished I went to press the delete button but because I did t have the subscription I couldn’t delete them. I shouldn’t have to spend money to delete some photos. I think it should be free to delete more than just 3 photos without having to pay a monthly subscription. I will not be using this app ever again - Annoyed Customer 🤬😡.Version: 4.0.0

Charged twice still doesn’t work.Paid for the subscription, didn’t seem to go through as still told me I was using free version and to sign up. Assuming payment wasn’t processed I did so when prompted again. Charged twice come to find out. I’ve emailed and no response to this query for refund. App simply does not work in thousands of photos only 2 duplicates detected. The swipe feature - swiping left endlessly photos are STILL there. My phone still full and useless app taking up space now. No support at all from customer services. Disappointing an understatement..Version: 4.7.2

Broke My PhoneThe app was incredibly slow - photos were pixilated when going through ‘similar photos’ wasn’t even any point to going through the photos. Spent an hour going through the photos for the application to crash and mess up my phone. The app had made other apps dissapear, my phone kept going to a black loading screen. This all didn’t stop until I deleted the app it essintially broke my whole phone would not reccomend espicially considering the price..Version: 4.7.3

Good game but needs adjustmentsGreat game, I don’t usually review on apps but I thought I should on this. This has really helped me because I like to take really random photos and don’t have time to go through my camera role. I do agree with some of the other reviews that you should have more than a few photos to delete each day without the subscription I get you want to make money and all but it’s not fair for the people who can’t afford it. Thanks for reading ! Bye.Version: 4.1.2

Photos I wanted to keep got deleted and vice versesTitle says it all. I could accept that maybe I did something wrong in the app and accidentally deleted the ones I wanted to keep and vice versa, HOWEVER, they were kept/deleted in a completely random fashion. Genuinely have no idea how the app decided which ones it would delete and which ones it would keep. This is for the ones where I went through and decided file by file, so it’s also not like I let the automation take over and was disappointed by this. I carefully spent 1-2 hours selecting what to keep and what to delete myself, and the app got it badly wrong. Avoid at all costs, complete rubbish and not worth the £7 monthly cost..Version: 1.11.5

ScamThis is one horrible app. it won’t even let me cancel my subscription the charges just keep going up.Version: 4.7.9

Thumbs down 👎🏻Every time I try to delete photos I have to press the delete buttons sooooo many times before it will delete. At first I thought it might be because of the quantity of photos but I literally just had to press it 61 times (yes, I counted) to delete 4 photos. There have been occasions where I’ve spent a lot of time sorting photos to be deleted only to have to abort, completely wasting my time, as they won’t delete. It makes the whole experience very unpleasant and I would describe the app at ineffective. SO FRUSTRATING to use and definitely not worth the over priced weekly fee..Version: 3.3.0

Absolutely no benefitIt brought up similar screen shots for me.. many were not related at all even though they were grouped together. Going through thousands of pictures (a build up of years and using my phone for work), I had 1,183 photos to delete… After 20 minutes of the loading screen for deletion, I accidentally jumped out of the app, not closing it, just checking the time.. it shut down the entire operation. Restarted it… 1,183 screenshots to delete (half of which never loaded and I just decided to delete)… again, 25 minutes later and still the loading bar. It’s faster to go through and delete your own photos. Absolutely no benefit in downloading this app..Version: 4.0.4

BEWARE of Scam Subscriotion and Simply does not work wellSCAM ALERT - I am revisiting this review to let people know, not to download the app at all, regardless of what you do you’ll be charged for a subscription no matter what. I stupidly downloaded the app to try it a little bit and I tried it for a few minutes and then immediately deleted the app and wrote a review. then I noticed a week later I received a charge for the application as if I was a customer and had wanted a subscription. I never ordered a subscription I simply tried the app and now when I go to cancel the subscription there is no option to do so you will be charged no matter what. Well I really wanted to like this app unfortunately it just does not perform well or as expected. for example my effort to clean up my duplicated contacts resulted in a gigantic list of duplicated contacts remaining. My effort to delete unwanted emails resulted in error after error after error. mostly I just keep receiving error warnings when I try to perform any of the simple basic functions of the app so I would recommend that you look elsewhere..Version: 3.8.9

Works ok but crashes when there is too much to processWhen you have several thousand photos the app crashes when your in the middle of selecting/deselecting. I don’t want to delete all so I have to go through all in one go. Which tells me the people who most need the app to sort through things, it can’t handle which is a shame as smaller categories with only less than a hundred photos eg screenshots or videos it does really well!.Version: 4.7.1

Over soldIt’s really not worth getting it I could have put in 5 mins I would have did a better job. Don’t waste your money.Version: 1.16.0

ScamWhen you see an app for free and after downloading, you have to pay for app to work, I call that a scam. Even the limited edition don’t work..Version: 1.16.0

Quicker to do it manually without app- Photos/videos are very pixilated, so choosing between ‘similar pics’ is pointless when you can’t see them. - videos don’t play sound when reviewing to delete or keep, so isn’t great unless it’s obvious what’s in the video visually. Videos were also painfully slow to load (and yes, I have high speed wifi and I was standing next to the router…) - In ‘similar’ section, if you decide to delete per row it’s super slow to delete per selection, and app crashed multiple times meaning I both lost my place and lost selections I had checked off to keep/delete. - in ‘duplicates’ section, the first auto-selection was great and chose about 70 photos. But then the next selection was only 11 and then it proceeded to show between 1 to 3 photos at a time to delete? Why not the whole album, or at least large multiples of duplicates to delete at a time? Deleting 1or 2 at a time was painful and far slower than me just selecting them myself in my photos app. Positive : would have given 1 star except you can swipe to delete or keep videos. Which is a great idea. Except you can’t see what the videos are, most came up black and didn’t load even when they load in my album, and there wasn’t any sound to differentiate similar videos..Version: 3.0.2

Clean up reviewClean up is a app where you can get rid of any kind of storage like email storage messenger storage and more but why I rate this app 2 stars is because it only lets you delete 5 videos/pictures a day and there is a option to take a add but it always says that the add is not ready So this app is a very slow process that’s why I don’t recommend using clean up.Version: 4.6.6

Lost $4.99 on this useless appThough the app looks promising but it doesn’t deliver. I have over 400 gigs of media files on my iPhone 12 max pro. It took a while to scan. That’s fine but it doesn’t do in the background. You have to leave the app open. It groups the photos in many small sets of 2 to 30 photos. Most of the times it is less than 5 photos. So many many group of sets. After reviewing each set and hit “move to trash” it takes 5 to 8 seconds to do that. This is completely unacceptable as it take forever to review and delete files. Besides it chose some photo as “Best photo”. It is not best one. I think it is randomly picking one as bedt. Also the app is jerky when you try to scroll the group of sets. Just lost $4.99 for just one week subscription than to their Instagram marketing. Manually cleanup is much better than using this useless app..Version: 1.20.0

Needs some updatesI am someone who really needs this app as I have close to 19,000 photos. BUT when going through them I’d have to really dedicate many many hours to get through what I need since there is no button to save your progress if you are unable to go through one full section. I’ve tried multiple times to clear out my “similar photos” and unable to finish in one sitting and then reopened the app later and all my progress is GONE!!! Several hours of my day on multiple days just wasted. Also when trying to do this on my iPad, the pictures are blurry and when comparing pictures you want to be able to see them clearly. So I’d say there is some updates that are needed to this app to make it worth the $40 I paid..Version: 4.0.5

All emails are deletedI used this to get rid of duplicate photos. Now Al my email is GONE! How could that happen?.Version: 3.6.2

Tricky practicesNot at all a fan of how this played out leading to a charge of $38 that I didn’t agree to! They say there will be a charge when the free trial expires but I was charged the same day I got the trial!! Stay away!.Version: 3.6.2

Not user-friendly, free trial, not really freeThe app puts your photos into categories of duplicates and similar’s. It’s effective for getting rid of bursts, but in the group of a similars there may be five photos, but only two are showing on the screen at the same time so it’s difficult to compare them side-by-side, and pick which ones to keep. Similar’s might mean the five photos of the Lake. Or it might mean five photos grandson, making funny faces. All of which you would want to keep. The category for similar videos but of course you have to watch every one to keep. But the real mess is When I went to cancel, I was not given the option! The only options listed were the various plans to buy..Version: 4.7.2

“Duplicate” PhotosThe feature is great, but when I have over 1,000 similar pictures to go through, I don’t have the time or attention span to sit there for over an hour to check EVERY SINGLE “duplicate” at the same time. I should be able to delete the ones I have already gone through! I just spent an hour going through them, got about half way through, AND NOW I HAVE TO GO TO WORK SO I JUST WASTED AN HOUR DOING THIS FOR NOTHING because I was not able to just delete what I have gone through. So frustrating! I could have just spent this past hour deleting photos individually and now nothing has been deleted, so im not keeping this app, sorry..Version: 3.8.2

I really wanted this to workI really wanted this work really I did, but every time you have the free version you have to watch an advert to delete 25 photos. Once I paid for the app £4.99 a week every time I try and delete more than 50 photos at a time it freezes. I’ve used it for an hour and gone from 100 to 24% battery. It tells you how much time you save and I believe that for duplicates, but I believe honestly it takes more time to unfreeze the phone app and start the swipe left to delete individual photos. Sorry!.Version: 4.7.1

Does what it needs to… for a costAfter going through all my similar photos and about to delete 600 of them (woo!) the app tells me I can only delete FIVE A DAY on the free version. I mean come ON. Why should this app even cost? It’s such a basic use. This app claims it’s all about saving time but this no way, just doing it manually would be quicker than only being able to delete five photos at a time!! you should have at least SOME good function on the basic version of the app 🙄.Version: 4.6.1

Where do i start?Not knowing that i needed a subscription do delete a few photos, i went through for about an hour selecting photos to delete. when i tried to delete them it only let me delete 25 of them and it also made me get a subscription. i went through my screenshots fine, and then i got to the videos. i went through for almost an hour, and once i went to delete them the app froze CRASHED. i wasted an hour of my time. i tried it one more time because i did have lots of videos to delete, and it froze once. do not try this app if you don’t have a lot of patience. i completely wasted my time and i would not recommend this app. you will probably be better off deleting your photos yourself..Version: 4.5.0

Unfortunately did not work! Hours wastedI purchased a subscription in hopes to purge photos on my phone. At first it seemed to work great! I was working my way through 7,000 “similar” grouping photos. You can’t trust the app to select what is actually the “best” photo in the similar grouping. You have to manually check which is in fact the best. At first it would save my progress and place. Then after HOURS of progress it lost my place. I started again (as my selections were still saved), I would just need to scroll back through thousands of pictures. Then it lost all of my selections AND my place. I think I could have manually done all of this on my phone and saved the money that this subscription cost me. Extremely frustrating and I unfortunately can not recommend! Hours of time wasted..Version: 3.9.4

Very poor. AVOID. It messed up all of my contactsI was very disappointed after installing this piece of software. It would seem that it’s not immediately obvious that you do have to pay for the app but I thought that I would give it a try for one month and I ran the app on my phone and it failed on merging all of my contacts. It says the process is irreversible so I ran it with fingers crossed and it kept coming up with an error message. As it turned out it did mess up all of my contacts in my phone I contacted technical support and they took four days to get back to me and they could not give me any advice and said that if I wanted to cancel my subscription I could. When I replied back to them asking additional questions they simply ignored me here I am now nearly 2 weeks later and still no response from them and I’ve just deleted the app off my phone as I’ve given up with it Avoid.Version: 3.3.0

Ad packedDownloaded after an advert on TikTok. What it didn’t say was you will be promoted to subscribe and pay £4+ a week for the clean up service. If you wait and press the cross you get promoted at every screen and then have to watch an advert. You get 50 photos deleted with each advert- which is not ideal if you have over 1000 photos that need to go. 2 stars because yes it does the job but is too reliant on ads or forcing people to subscribe and pay for something you would probably only use every few months if you took 3000 photos a day..Version: 2.7.0

Don’t do it!This app deleted everything on my phone. I lost 15 years of photos and videos that I had reformed over and over again so I could keep them. All this data was still on the app but not on the phone. When I pleaded with them to get it back they were very rude and told me it didn’t happen. I have no more video of my old girlfriend that died smiling and laughing and talking. All because of this app. Don’t do it! Don’t trust this app..Version: 4.2.2

UselessApp barely works. Error messages popping up all the time..Version: 3.6.2

Absolutely ridiculous, f**cked up all my contactsALL THE GOOD REVIEWS YOU SEE ON THIS CR-APP ARE BOTS GENERATED!!! So this marvellous claiming app can’t even do the basic contact merging… absolutely ridiculous, 2000 contacts all over the place, there is no limit to the damage it has done to my phone. Absurd. Do yourself a big favour, DO NOT DOWNLOAD THIS!!!!!!! EDIT: Few days have passed now, and I’m only now just realising the magnitude of the damage that this app has done to my contact list. Many contacts appear under the same names even though they’re not remotely related, many others have been duplicated by the app itself and now I have contacts in my phone book that are not recognised but as I enter the contact the phone realises is the same number… this app is a complete mess! DO-NOT-DOWNLOAD!.Version: 3.6.0

Over allI have used this app quite a few times. However this time I used it I noticed that it said I had “similar” photos and I was deleting of course the one that wasn’t “the best” one and I started thinking that I didn’t remember seeing that many similar photos of the ones I was seeing and luckily I went to check and all those photos from around that time frame were gone. They were all in my deleted so I just restored them back from my deleted files in my iPhone library…thankfully I didn’t completely delete them or else I would have lost them all. There must be a glitch. I am writing this review and deleting the app. It was to much of a close call and my photos are very precious to me I rather have similar photos than to accidentally delete them completely !.Version: 4.6.4

Ad is misleadingSaw an ad on Facebook about organizing your photo library / contact list. I have over 200 contacts due to most of them being doubled & deleting them one by one would not only take an hour or so, but would be a pain. So I thought I’d give this a try! Deleted it after 5 minutes when I realized that the app itself would not do anything other than “organize” my library. This app has a lot of potential & would be perfect when they add such a feature. I did start the membership trial & still did not have access to anything other than my photo library..Version: 1.17.0

Bugged out / shut down and does not save selectionSo frustrating! I tried this multiple times. Every time I had selected a lot of images / vids to delete the app would close and I would lose all of my selection. So time consuming and just not ok! Needs to have an option to not have to select so many/ by year? All the same, I tried more than once and every time it would close spontaneously. Do not waste your time.Version: 4.6.6

Terrible!Spent over an hour selecting photos to delete, only for the app to tell me it can only delete 5000 photos at a time (there should be a prompt saying this once you’ve selected the maximum amount!). Then, it just sat “deleting” for over 10 minutes just to crash. The app won’t load now. So annoying and a waste of money!.Version: 4.2.1

Extremely slow, buggy and expensive!Love the idea of this app. And it does exactly what I need. But the execution is sub-par. I have tens of thousands of photos and multiple of the same types of photos. It’s good that it scans your photos while you can still do things in the app. And it’s fairly accurate, although there are sometimes a number of “groups” of the same photo (which really should be one “group”). The downsides… The animations on the buttons make the process soooooo much slower (please remove these!) and it often freezes - I select the photos to delete, click delete and every now and then it’ll freeze so I can’t do anything - I need to close the app and re-open it to continue. And then there’s the price 😱 for something that I may only use once every so often (when I have the time to sift through my photos), it’s quite an expensive subscription to maintain. I’ll be unsubscribing for now..Version: 2.7.2

Unable to select Multiple VideosWhy can’t I select and delete multiple photos and videos at a time? I have to delete each one of them by swiping left. I purchased the app and now I regret it.Version: 3.6.2

Helpful and works but a choreI have over 600 GB of pictures and bc I have lost and had to recover my photos multiple times over the years some of my pictures are duplicates or even 4-5 copies of one photo. I found this app and was ecstatic bc it was going to save me sooo much time. Turns out I have over 45,0000 duplicates to remove but it will only let me do 5k at a time and each time it takes 5-10 minutes to remove them. At this rate its going to take forever and at $5 a week I don’t know that I’m going to keep it past the trial. I would make it a monthly fee ($10?) and figure out a way to remove more than 5k pics at a time as it becomes tedious. Also you can’t leave the app or the screen while its removing so if you are removing a lot of pictures you are stuck on that screen until its done..Version: 3.9.1

Terrible appThis app is terrible even for a free one. It told me it saved me 10 minutes when it deleted TWO yes TWO photos taking 50 minutes. In no world would anyone take an hour to delete 2 photos. I recommend people just look through their camera roll yourself if they want to get rid of duplicates..Version: 3.6.2

Waste of timeI had 750 similar photos that I would have liked deleted, however the issue was that it took over 2 hours processing this request, and the app cannot run in the background so I had to make sure my phone didn’t go into sleep mode during this time, and in the end it still didn’t process the deletion of these photos, and I had to get on with my life..Version: 4.5.0

Great app!!!….but…This app is super awesome and really helpful! It gets everything organized for you so you can go in and delete duplicates and similar or even blurry photos even similar videos or videos at that were only a half a second long. The app put a everything in organized folders for you to open and go threw and it already has the photos and videos selected to delete for you. It does it all for you!!!! Only problem which in my opinion is a big problem because I’m broke!! Don’t trick me into thinking the app is going to work just fine without the subscription and I take the time to double check the pics the app deleted to delete just because I’m picky like that and it times me a little longer then ten mins and I go to delete and it tells me I have reached my deleting limit for today even though I didn’t even delete Anything yet. So that’s annoying! Yes the good news is you can simple do the three day trial. And delete it before the third day..Version: 4.6.6

Good, but won’t now let me do the free trial. Or sign up?I’m now just starting to sort through my photos, and I’m ready to do the whole clean up, but it keeps coming up with an error when I try and start trial, or pay lifetime subscription then gives me the option to watch an ad to delete 25-34 at a time.. it’s strange!.Version: 4.4.2

Questionable brand integrityThe app itself is fine; does exactly what it says on the tin. However, upon signing up to the trial you are informed you have 3 days from sign up to cancel before the first payment is taken. Instead payment was taken half a day early. I had an alarm set 3 hours before the same time I had initially signed up to ensure I didn’t get charged & yet I was anyway. I was charged early, contacted their insta page requesting a refund & haven’t had a response. Feels a bit like false advertising to trick people into paying the extortionate 4 or 5.99 a week..Version: 4.7.1

Improved after it stopped working as broken duplicates ate my memoryNot actually free and too restrictive on the trial to actually test it. But it was duplicating photos and videos when compressing so things ate more space. The duplicates that were meant to be compressed versions wouldn’t load and the app kept crashing. I uninstalled but thought I would give it a 2nd try. After reinstalling, it no longer has access to any of the photo library. Just asks me to give it permission then takes me to the settings without any permission there for photos. Why the hell anyone would want it for free is beyond me, so the paid for reviews must be fake as this app is by far the worst one that i have tried so far! Just doesn’t work or even do basics like grant its own permission to actually access your phone. Going back to hunt for a working version..Version: 4.7.5

Scam. Just trying to steal your money.The title is basically the summary of this review. Okay, my storage is basically full and I have seen lots of ads for these kind of apps. However, I downloaded two of almost 5 star rated clean up apps. The first one didn’t even work. Tried to get me on a trial for 6$ a week, for ‘cleaning storage like a pro’. I couldn’t figure out to delete anything for free. It was stupid. The second was kinda the same but a little different. The second one was this app. Again, tried to immediately get me on a trial for 6$ a week. First of all, overpriced. Then, I was surprised to see it had already found similar and duplicate photos. I clicked on delete, and it said i can ONLY DELETE FIVE PHOTOS A WEEK with the free version. Overpriced and a scam. Honestly, don’t even bother downloading it unless you are willing to pay 6$ a week to delete some photos..Version: 4.7.3

Clean what upSo it didn’t tell me that my review posted so I’m going to try this again I am not happy with this app and I don’t see how you are giving 4+ stars I just wasted five dollars and 2 1/2 hours of my life 30 minutes setting up the app and actually utilizing it which the only part of the app that works for me is the animation screen for when you’re charging your device (not worth $5) and I’m going to explain I got into the app I went to duplicate photos went through doing what I thought was supposed to be deleting duplicate photos went to the similar photos did the same thing went to the videos deleted some videos went to my contacts deleted some contacts then I decided let me go and see what my photo album looks like! Can you please tell me why I went to my photo album and I still had the same amount of photos and videos that I did before I supposedly used this app. 🤔So then I sat here for two hours actually physically going through every single photo in my phone and deleting them one by one without using the app so not only did I waste five dollars I wasted 2 1/2 hours of my time I have a funny feeling that the person who gave this App a good review is someone who either works for the app or who owns the app because there’s only one review and it’s a good one so they’re probably just trying to boost up their app don’t fall for it I hope they send my money back waste of time waste of money waste of my aggravation just a waste.Version: 3.8.6

Didn’t really make the cutAt first it was sub standard but over a period of time it would freeze!! And it was time consuming!! So its better off finding other ways to delete bulk photos effectively instead of wasting your time with this app..Version: 4.7.9

Very disappointedI downloaded the app expecting great things from an ad I saw. However, you have to pay a weekly/monthly/yearly subscription. I signed up for the free trial offer however, when using the free trial you can only delete 25 photos a day! Which is pointless if you have thousands of pictures to clean up. I tried to cancel the free trial and pay but it won’t let you start cleaning up until the free trial period (which I cancelled) was over. For anyone looking to clean up the day you download the app - don’t sign up for the free trial! Buy the subscription straight away!.Version: 4.0.5

Some Strong PointsThis app is a great idea and works well for duplicates; however, not well for similars. In one instance, the app suggested a picture of a single bird sitting on its nest was similar to a pic I took of my family and I in an entirely different environment. Separately, the category filter for videos could not be changed to anything but largest first. I tried switching it to smallest first and it would not. Also, I agree with the user who addressed the issue on edited photos; I like that the app can tell if a photo has been edited, but if it can do that, then wouldn’t it make more sense if it would select the edited photo as the best one? Most bothersome though is that I spent a lot of time selecting and deselecting similar pics based on their quality, and when I was done and pushed the delete button, it just spun its wheels (I even went to sleep for the night, and when I woke up); the app did not delete the pics I selected, but rather, crashed, and when I’d reopened it all the work I’d done was reset as if I’d done nothing for all that time..Version: 3.8.9

Terrible appIt has the right idea but whenever you try to do something in the app it asks you to pay a subscription. I didn’t want to pay for it so I just used the free version, I went to delete screenshots because I had a lot but I selected 230 screenshots and once I’m done it tells me i can only delete 5 photos a day on the app unless I pay. Which is extremely dumb because I could delete WAY MORE photos on just my camera roll and I should not have to pay in order to delete photos I got the app so I could delete them quickly and be sorted but I can select a bunch of photos and then realize I can’t delete them at all unless I pay..Version: 4.5.3


🙂 Cleanup: Phone Storage Cleaner Positive Reviews
Is Cleanup: Phone Storage Cleaner not working?

Cleanup: Phone Storage Cleaner works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Cleanup: Phone Storage Cleaner.

⛔   Cleanup: Phone Storage Cleaner Problems
Applications with negative comments similar to Cleanup: Phone Storage Cleaner
Math Solver - Nerd AI negative reviews, comments
Math Solver - Nerd AI Negative Reviews

Powered by the latest AI technology, Nerd AI is here to help you breeze through your studies. With a range of powerful f...

Couples - Better Relationships negative reviews, comments
Couples - Better Relationships Negative Reviews

Have you ever wished to strengthen your relationship, while having so much fun! Whether you’re a new couple or in a lon...

Genesia - AI Friend & Partner negative reviews, comments
Genesia - AI Friend & Partner Negative Reviews

Genesia AI is the perfect companion for anyone who wants a friend they can always count on. Whether you’re looking for e...

Face Dance: AI Photo Animator negative reviews, comments
Face Dance: AI Photo Animator Negative Reviews

Take a selfie, and make it dance! Animate faces and old photos with hundreds of animations to choose from. Try FaceDance...

Chat & Ask AI by Codeway negative reviews, comments
Chat & Ask AI by Codeway Negative Reviews

Ask AI to write anything and get instant answers. Chat with the most advanced AI! 【 ASK ANYTHING 】 Here are some ideas...

Plantify: Plant Identifier negative reviews, comments
Plantify: Plant Identifier Negative Reviews

Discover the World of Plants with Plantify! Welcome to "Plantify", the ultimate plant identification and care guide app....

TypeAI: AI Keyboard & Writer negative reviews, comments
TypeAI: AI Keyboard & Writer Negative Reviews

Introducing TypeAI, the ultimate writing assistant that can take your writing to the next level! Powered by the ChatGPT ...

Wonder - AI Art Generator negative reviews, comments
Wonder - AI Art Generator Negative Reviews

Turn words into mesmerizing digital artworks! All you need to do is enter a prompt, pick an art style - and watch Wonder...