- 91.8LEGITIMACY SCORE
- 92.3SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
PDF Hero - PDF Editor & Reader App Complaints & User Negative Comments 2024
PDF Hero - PDF Editor & Reader app received 69 complaints, negative comments and reviews by users. Have you ever had a bad experience using PDF Hero - PDF Editor & Reader? Can you share your negative thoughts about pdf hero - pdf editor & reader?
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PDF Hero - PDF Editor & Reader for Negative User Reviews
✓ Rip off trialI feel tricked, because it’s says free trial for a week, but then says if u use it once you are not eligible for a refund, so I just paid a full years subscription and I can’t get it refunded, not happy with this.Version: 2.1.0
✓ Good but has bugsI love it to work with it but I’ve been re reading the same pages over and over because it fails to save the highlights I make and I forget where I was in the reading, that’s very annoying. Please fix it so it saves what I highlight, other wise is making me work double..Version: 1.18.0
✓ Did not workTried several different ways and could not get this app to edit a pdf . Tired of trying, had no help in app for problems. Moving on ….Version: 2.11.0
✓ Application trop chère pour rienApplication trop chère pour rien Très insatisfaits mauvais service.Version: 1.19.1
✓ I want to cancelI got the app-it won’t work correctly for the files I want to download-no response to my help message-attempt to cancel my sub failed-they say try later but I have to cancel today. Absolutely the most frustrating experience on line yet!.Version: 1.22.0
✓ Don’t botherEditing PDF files is so frustrating, I want to claw my own eyes out….Version: 2.9.1
✓ Might have workedIt might have worked but as the trial. Resign is non functional I will not be finding out.Version: 2.9.1
✓ Very buggyGets the job done for the price not too bad just annoying after paying I’m still having to spend what feels like 3x longer just because of text bugs and text selection bugs.Version: 1.16.0
✓ So bad I had to rateI’m trying to edit a document the words keep disappearing, I can’t save it, I can’t transfer it to a new app, and every time I type words they disappear. I’ve only had the app for about an hour. terrible.Version: 2.10.0
✓ IssueI clicked on the 3 dot right hand corner Its saving file 10mins and still counting Fix issue.Version: 1.17.0
✓ Dont waste your time.App keep asking money after completing one page and also you have to click thousand times to write a one sentence and relocate the sentence million times to resize it man please look at hard working people with some mercy for the sake of their time before creating this type of time wasting thing..Version: 1.3.0
✓ So frustratedI did not sign up for a automatic payment to come out, I would like my refund as my subscription was canceled.Version: 1.3.0
✓ Awful pdf editorI just needed to edit one word in my resume and this god awful app just ruined the whole thing cause it’s so laggy. Now I have to start over from scratch when I got the free trial just to edit one word….Version: 2.14.0
✓ DisappointmentGlad I only used the free trail, when editing text things jump all over the place. Text changes size, location, format.. and once you have it fixed you save it and things change yet again. Absolutely frustrating and awful.Version: 2.13.0
✓ RefundCancelled subscription on the day trial period expired but was charged anyway for 3 months. Do not recommend entering a trial period with the intent to have a real trial, or they will still charge you on the last day of the trial period..Version: 2.8.0
✓ Simply disconnectsIn my first use after downloading, during the 10 minutes (trying) to read a pdf it simply shut off 3 times - and made me look for the page where I was at at the beginning. Annoying. Would never pay for having this.Version: 1.8.2
✓ Extremely non user friendly for iPhoneA simple task has taken 5x as long as it should have due to the constant unexplained switching of settings. I would not recommend this app to anyone.Version: 1.0.2
✓ Can’t save anything to itOnly option is go pro or cancel.Version: 1.6.2
✓ Didn’t save annotations/bad interfaceNone of my annotations saved after using the app for the third time, and the interface on iPhone is pretty clunky and annoying to use..Version: 1.19.1
✓ I like the app but I have several improvement suggestionsPlease reach out to me to explain in further detail..Version: 1.19.0
✓ EmailNot receiving the email PDF.Version: 1.1.0
✓ You can’t even edit text.I downloaded this app in order to actually edit a pdf— not just write over the top of it with extra text/drawing. Yes, I experimented with the free trial, but that does not include text editing either. Why make a pdf editor app when you won’t actually let me edit the pdf?.Version: 1.22.0
✓ App needs serious workCan’t edit documents, you can start but it’ll jus delete the rest of your document for some odd reason.Version: 2.14.0
✓ Don’t!!!! No instructions to remove it and automatically wants to charge you 11$ a monthDon’t!!!! No instructions to remove it and automatically wants to charge you 11$ a month.Version: 1.21.0
✓ PaymentsDo not install this app because unable to unsubscribe and too expensive charges.Version: 2.14.0
✓ ProblemI cannot open my file and also I can not update it. What is the cause?.Version: 1.18.0
✓ Rubbish!!This app is rubbish, do not bother! Nothing works.....Version: 1.0.2
✓ Cancelling my subscriptionHi - how do I get to my account settings to cancel my subscription? Can not find anything on iTunes or your app to enable me to do so..Version: 1.0.2
✓ Seeeeennnn2227It’s just not worth it using it from a phone.Version: 2.11.1
✓ Wouldn’t recommend it👎🏻Just installed it & subscribed but the app wouldn’t-work properly. Whenever I try to edit a document it closes up the app..Version: 2.10.0
✓ Not FreeI’m not one of those people that believe everything in life should be free. I do however expect that something advertised as “Free” as in Free PDF Hero and advertises that you can read and edit PDF’s for free in the description does actually offer the ability to read and edit a PDF for free. A 3 Day Free Trial with an automatic subscription after that is NOT free. I unexpectedly needed to take presentation notes on a PDF document on my iPad and didn’t have time to to print a copy to to write notes on. All this false advertising did was waste my time even after accepting the free trial because I still couldn’t add any notes, completely distracted me from focusing on the live presentation AND gave me one more company that I will never do business with. If it not free fine just say so and let me move on. Q1 Why would you expect someone to download something advertised as a Free PDF editor because they specifically needed to access a free PDF editor to buy a subscription? Even after begrudgingly agreeing to the Free 3 Day Trial version I still couldn’t actually add any notes to the document. Q2 Why would you expect someone to pay for a product that was falsely advertised and was really a bait and switch scam? Q3 Why would you expect anyone you misled and wasted valuable time because of your false advertising to ever purchase anything from you in the future?.Version: 2.14.0
✓ Cannot Actually Edit PDF, Only Overlay New Adds :(I attempted and failed to make a simple edit to PDF document (delete/remove single word). Yes, one can add new text, strike through, underline, but appears no capability to change original text verbiage. This was my sole purpose to download app. Urgh!!!.Version: 1.21.1
✓ HowI just want to fill in the form,tap and type...yeh right....how do I fill in a form please?.Version: 1.6.0
✓ Not recommendI thought this was gonna be a great app but not what I expected. Every time I try to open one of my PDF documents it will shut down the app! So it doesn’t work!!!.Version: 1.19.1
✓ App seemed delayed and slowMaybe it was the document that I needed to edit but the app was delayed and slow for me. Text went in completely blank, despite checking settings. After clicking done, form still showed blank. Then the text would randomly show after a certain amount of time or edits. It was weird. Also occurred with the annotate feature. Anyways I deleted the app, bc it didn’t work. Two stars because if it worked for me, then it may have done what I was hoping it could do..Version: 1.0.1
✓ PAY TO USEGET A F’N LIFE YA MONEY HUNGRY WASTE OF OXYGEN MICRO D RIP OFF.. YOUR A INTERNET PAGE .. AND ONLY A RETAREDED CHILD WOULD PAY TO USE ANY INTERNET PAGE...Version: 2.9.1
✓ UselessTry to sign an urgent document with my phone so i find this one on apps store and purchase it. But it had done nothing, it can’t open an excel file with 2sheets & around 9pages, juat show an pdf file with 3pages and that’s it, no place to sign..Version: 1.3.0
✓ Can’t edit textCan’t edit text or delete text from original document some message come up to contact them I assume the people that owns app.Version: 2.9.1
✓ AnnoyingGood concept but it always ends up drawing instead of moving when I try to get it to move around the page.Version: 1.17.0
✓ It keeps reloadingI just put a PDF file into the app to edit it, but when I press the editing button, it will keep loading. I close the app multiple times. I subscribe the same thing is happening, so I cancel the subscription and I deleted the app.Version: 2.14.0
✓ Not as good anymoreA lot of the fonts that were available to use have been removed or are no longer available.Version: 2.6.0
✓ ConfusedVery difficult to navigate.Version: 1.0.2
✓ DifficultThis app is difficult to operate. It took me a while because I had to do everything individually, when it gave me the other option it returned my PDF with everything offset which was frustrating. I had to add and move over a text box (probably the most difficult part) for everything I wanted and was hard to find the option to change font sizes. Too difficult for phone my size (13pro).Version: 2.2.1
✓ I can’t cancel my subscriptionI’m trying to find where to cancel my subscription, but there isn’t a way to do it through the app..Version: 1.21.1
✓ Really terrible.Using an iPad it cannot discriminate between Finger and the pencil: you cannot move the page with your finger when it is on highlight mood using Apple Pencil you must deselect highlight mode and then after turning the page select highlight again it is really time consuming.Version: 2.14.0
✓ DON’T FALL FOR FAKE REVIEWS, App doesn’t work as it claims.App freezes and gets stuck on an option to pay first. This is ridiculous as it doesn’t even work! DON’T FALL FOR FAKE REVIEWS, App doesn’t work as it claims. Very disappointed with this PDF editor or whatever this is…..Version: 1.22.0
✓ Why I dislike this app, not worth the moneySo I had high hopes for this app. It was recommended to me by a friend. I use it for school to edit documents that I turn in to canvas. Every single time I use this app and I turn in an assignment on canvas, IT UPLOADS BLANK!! BLANK. I got a 0/60 on an assignment because my professor didn’t believe that the app had malfunctioned and turned my crap in BLANK. I pay money for a subscription for this silly little app that turns in my assignments Blank…. Like wow it’s a PDF now I guess?? But it’s still BLANK. Also the eraser makes me angry because you only have the option to delete entire chunks of things. Sometimes the eraser has a mild of its own and just erases an entire page if it feels like it. I do not recommend this app at all..Version: 2.10.0
✓ Doesn’t workCrap.Version: 1.21.1
✓ Why !!! Just for money !!!Forced user to pay I don’t see you want charging me with trap permission and play with button !!! There many better pdf app ( this scammer just pay for Apple Ads ).Version: 1.19.1
✓ MalfunctionsThis app malfunctions frequently, its very very slow and will delete your information if you add anything such as text then crashes. Please beware that if you delete and add the app again you lose all previous documents. I would not recommend this at all. Im only using it until my subscription is up..Version: 2.14.0
✓ Doesn’t workDid not allow me to change text I am cancelling the subscription right after I started the trial.Version: 1.0.4
✓ Worse app everWorse app ever.Version: 1.0.2
✓ New update causes freezes when you hit doneSince the update every time I hit done it freezes and I have to close the app and open it again. Very annoying. Please fix this..Version: 1.8.1
✓ Would not recommendI downloaded the app and it did not cooperate with my phone and was difficult to use. I then deleted the app the same day. They then continued to charge me $56.99 (1 year subscription) for an app I did not have and was not using. There is also no customer service contact information for me to pursue this further. I am not happy..Version: 1.0.0
✓ This app is horribleToo make it worse i was originally charged twice. And now over a month before my subscription runs out i get a notice I will be charged unless i click a link. Amd like last time the link doesn’t work. Just like the app doesn’t work. Do not buy this app.Version: 2.7.0
✓ Charged when promised free trialDownloaded to try out - was charged right away, even though there was written free trial. As an app - not a good editor, cant actually change the source document, can only add something on top of existing data..Version: 1.19.1
✓ Don’t buyCan’t use this app unless you buy the 50 dollar membership..Version: 1.0.0
✓ App crashes after loading picturesTerrible.Version: 1.21.0
✓ RefundNot happy I have had a yearly subscription deducted from my credit card when I was in the free trial period within a couple of hours of downloading the app.Version: 2.9.1
✓ RubbishTotally rubbish and time waster!.Version: 1.14.0
✓ Not worth the hefty priceI had trouble using this app with copy and paste when I would pick up info from my contacts app an attempt to put it into a PDF. Also I found that once I enter data it was difficult to go back and edit that data without the cursor jumping all over the place or requiring me to delete the entire line and re enter. I am deleting this app now..Version: 2.9.1
✓ FatalFatal.Version: 1.0.2
✓ InconsistencyThis app has left me conflicted. There are some pros, such as the availability of editing tools and an automatic signature. The main issue I’ve experienced is that the draw tool is not consistent. For example, if I drew a star in the top right corner, it would appear about an inch to the left and an inch below where I drew the star. This is inconvenient for note taking and annotations..Version: 2.9.1
✓ Subscribe you automatically and difficult to cancel!!!Auto-subscription is disgusting. Rip-off company!!.Version: 1.1.0
✓ DisappointedThe app is no help. I need to hear from the developer with an assurance that my subscription is cancelled as this app does not do what I was led to believe it would do. I also need to have an assurance that my free trial was indeed free after deciding that this app was not for me and I’m waiting to confirm a refund for the one month “free” trial..Version: 1.6.3
✓ UnsuscribeHow do I unsuscribe before it charges me , its not giving me an option.Version: 1.0.4
✓ Not for a common personThis application has been used perhaps 4-5 times in 9 months. I don’t feel is easy to use and doesn’t satisfy my personal needs. I subscribed through Apple and is nightmare to try to cancel it from my device. I am kindly asking for this app to be cancel immediately. If you can’t cancel it, please let me know how I do it. For now am trying to place a stop payment. Awaiting for your response. Thanks; Rosa E Caraballo.Version: 2.9.2
✓ Too glitchyIt’s the most difficult pdf editor ever. Everything glitches. The auto detection is off, trying to edit something that’s already there just makes it disappear. Trying to resize or move anything is way more difficult than it should be. Something that would take 10 mins on adobe acrobat or pdf expert literally will take you 45-60 minutes. It’s too much of a headache to try to use functionally.Version: 2.11.1
✓ No Hero to me.Cant do anything other than a 3 day trial which will then start charging $10 a month… who pays these crazy prices for text editing? literally just want to be able to make some text edits on my resume that i downloaded from linkin and it seems impossible on an ipad, will have to do it on pc. thanks for nothing, youre no Hero..Version: 2.9.1
🙂 PDF Hero - PDF Editor & Reader Positive Reviews
PDF Hero - PDF Editor & Reader works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact PDF Hero - PDF Editor & Reader.
⛔ PDF Hero - PDF Editor & Reader Problems
