- 95.7LEGITIMACY SCORE
- 96.2SAFETY SCORE
- 17+CONTENT RATING
- FreePRICE
Underdog Fantasy Sports App Complaints & User Negative Comments 2024
Underdog Fantasy Sports app received 32 complaints, negative comments and reviews by users. Have you ever had a bad experience using Underdog Fantasy Sports? Can you share your negative thoughts about underdog fantasy sports?
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Underdog Fantasy Sports for Negative User Reviews
✓ READ BEFORE DOWNLOADING: DictatorshipI played back when this developer came up with playdraft. I had over $20 grand in winnings on this app that no longer exists because the sell outs gave it to FanDuel. Originally I thought: hey, good for them! Then flash forward here and I had over 85 season long entries for NFL 2021. Was happy to include my girlfriend for one single draft the night before kickoff so we could try it out together. These jerks freezed both our accounts the morning after, then I was livid. I have done drafts with others that used my referral links before (so yeah, I’m such a sucker I even brought them business). They mentioned that I drafted with someone using my referral link as justification for my frozen account. It was a $5 qualifier draft this time. Her trying it out did not benefit me in any sense of the imagination more than it did the other 10 in the QUALIFYING contest with us. Be careful, they could turn on you too. I was shocked myself. Run away from this developer before his team’s egregious handling of a small and innocent situation causes termination of your entire account, despite your reaching out with the best intentions. What is the point of playing fantasy football without being able to enjoy experiences with friends? To be treated like dirt? That’s what underdog exemplifies given their email exchanges with me..Version: 1.17.1
✓ I likeWould be nice if we could bet TOI in hockey, and combo players. Loving the app.Version: 23.11.06
✓ Feels like it might be a scam!!I’ve tried to cash out of this app 5 times in the last three weeks and it won’t let me! My husband won’t let him cash out either and one of our friends said they are having the same issue. It acts like it’s going to and then shows back up a few days later, as if I never tried to withdraw it. I’m starting to get very irritated and frustrated with it! I’ve emailed support TWICE in two weeks and haven’t heard a word back. If it was just my account doing this I’d think maybe I was doing something wrong...but three people having the same issue... 🤔🤔 Their customers service is definitely lacking big time! What’s the point of using the app, if you can’t even get your money off of it?! I definitely feel like I’ve been scammed at this point..Version: 1.15.0
✓ Customer service 👎🏼👎🏼Was unable to verify my account contact customer service asked me to send a bill confirm address quick response time after I sent bill and after no response for over 2 1/2 hours and still not verified…starting to think this is a scam…..Version: 1.20.10
✓ Draft times. Ridiculousness!Your draft time periods are absolutely ridiculous both ways. Thirty seconds is way too fast. When you are competing against 10 or 12 people. Your trying to get who you want and doing research, all while trying to keep an eye on your competitors and who they are picking. A realistic time would be three or five minutes. Now we can talk about the eight hour draft which turns out is actually ten hours. That is the absolute worst amount of time in general. Now what I can’t figure out is why someone takes the whole ten hours to pick, the real NFL draft only gives you ten minutes in the first round then changes it to less time as it goes on. When someone uses auto pilot, do you pick in the beginning or after the full ten hours. If it is the later then you are really just punishing the next player, who probably already knows who they want or are pretty close to knowing. With that being said I WILL NEVER DO AN EIGHT HOUR DRAFT AGAIN! I will just have to practice the 30 seconds ones, but you should change it too. -jpf341.Version: 23.08.03
✓ VerifyTroubles with verification …….. no response.Version: 1.20.1
✓ This APP Sucks!The odds are the worst out of all betting apps. I have never won a bet on here even with analytics. This app is horrible, they make it impossible to win. Garbage..Version: 24.02.01
✓ DeceptiveFirst time ever trying an app like this. The forced choices are so narrow on how and what you can select. It gives the illusion of having a choice but you really don't. You can't pick individual players performances. It's all about getting the stats right on 2 or MORE players in multiple combinations. Essentially every pick you're in a forced choice for a minimum of 4 actual outcomes. It's like forcing someone to chose: "Tomorrow, at 12:00 noon, will the sun be brighter than yesterday or darker? AND will the ocean be wetter or dryer tomorrow? (you must choose brighter or darker for the AND pick wetter or dryer for the ocean). Based on averages, the sun is about the same brightness every day. But now they have your money and you're stuck..Version: 23.06.02
✓ They’ll make sure you never winWorst betting app I’ve ever used. And for me, that’s saying something, as both fanduel and draft kings are blocked in my state, so I’ve been banished to the depths of my state sportsbook and even THAT I prefer over underdog. Blatant false claims for the pick-em entries just to make people throw away money. They make it seem like hitting 3 out of 3 picks will get you 6x money and hitting 2 of 3 will give you 3x, but in reality, 2 of 3 only gets you your money back. Selecting insurance states “hit 2 or more picks to win” but in what world do you only get your money back on a “won bet”? They need to phrase this better and say the bet will be voided, not won. Also in the pick-em rules it states “Payouts include entry fee being paid back” which is not the case if you select insurance. This makes it seem like you’ll at least be making +100 on 2 of 3 but in reality you don’t get anything. Despite all of this, I was actually about to give them my business today on another pickem. I had 4 selections picked out, 2 of which were rescinded minutes after I selected. Do not select ANYTHING until you are ready to actually submit the bet. The fact that two of my promising, well-researched picks were rescinded minutes after I selected them, makes me almost positive that they are monitoring your picks before you even make them, and adjusting them accordingly so they’ll always come out on top. If I could rate 0 stars I would, don’t give these grifters your money..Version: 1.20.13
✓ SCAM!Be careful bros! I’ve been using underdog for quite a while and I had no issues with the app. Actually I’ve even recommended to a few people. About 2 weeks ago I was on the computer with my phone connected charging to my left. I received a notification saying $250 was deposited from (2)! Of my cards I had saved with the app. I quickly removed my cards but the robbery was already made and deposited to who knows where !!? I checked my PayPal and nothing! I contacted “Underdog Support Team” (LOL)! And have not received any help regarding my fraud situation. I made an “unauthorized purchase claim” to my bank and luckily I will receive my payment back. Worst app I’ve ever placed betting on and would definitely not recommend to my worst enemy. Save your time and money and go bet on draft kings or somewhere more reliable! 💯 0 stars ✌🏼.Version: 1.20.2
✓ DO NOT USEThey will know a player is out before you do they will let you bet on the player. Knowing he is out. So when your other plays hit then they put a phony message apparently we told you that player was out an hour before the game. Trust me they make a lot of Money this way used. And yes it has happened almost 3 times. Phoney company shots on target are considered goalkeeper saves in soccer. You ask so what if it hits the bar or a defender clears it off the line. It’s still a shot on Target. No because goalie didn’t make the save. Once they steal all my money will never deposit on it again or ever use it. This will sound ridiculous until you sign up and it happens to you. GAMING commission needs to investigate..Version: 24.01.07
✓ GREAT APP HORRIBLE CUSTOMER SERVICEI love the app and have played over 5000$ in the past season. I have already done over 2000$ in this years best ball. I was doing a special stream with father and used his card to make a small deposit , and it flagged my account . I am now banned for 90 days. I am missing all my opportunities to draft teams for the BBM3 contests because they want my fathers ID and he has never had a license. So now I am forced to miss this NFL season for bestball. I am now forced to stop using this app and go to draft kings because waiting 90 days is worthless because I will miss the start of the season. I have sent pictures of my ID and my dads state ID and they said it wasn’t enough . Wish they would just lift my 90 day ban. Again I don’t want to but now am forced to go to draft kings over something that shouldn’t have ever been an issue..Version: 1.20.10
✓ It’s a good appI like the app overall. Gives a discount almost every day. This app also gives up to a 6x multiplier for a 3 pick parlay compared to other apps which are usually 5x or less. The only problem is the costumer service. My girlfriend’s account got restricted because we use my phone for both of our accounts. We were not aware that this was prohibited. It states that you can’t be “multi-accounting” which it doesn’t really explain what it is. But I’m guessing it means that we can’t have multiple accounts on one device which it doesn’t specifically say that. My girlfriend and I would just log in to our accounts on one device and out of no where she got restricted on her account. So I’m just assuming multi accounting means you can’t share accounts on one device. She had to email them that she understand what she did wrong and that she won’t do it anymore which she did. Anyways she has been waiting for almost a week for a reply. She emailed them about 3 times and still no response. Every other app we use, we get a reply within a day..Version: 23.12.03
✓ BaseballThe only thing I would like is to be able to put players in queu before i register Thanks and keep up the good work.Version: 23.08.06
✓ Absolutely trash supportPlatform and layout, selections are good. However their support is by far the worst I’ve experienced out there. I have been a member of all DFS platforms and I’ve deposited 10k/across most of them. I deposited 7500 on this site, then I am not allowed to deposit more, but you also can’t get hold of support, you need to find a random twitter account and talk to a person named Zennan there who does nothing but just make you lose interest in continue on this site. In fact on $7500 usd you only got $100 bonus total. Prize picks would give out 15% on the total amount loss. If you consider this app, go to prize picks instead, they actually have a good support staff and are available. This platform don’t even have supervisors available that would maybe want their high roller players to continue..Version: 23.08.04
✓ As crooked as the major sports books they denounceThe CEO Jeremy Levine has been on many podcasts talking about the corruption and monopolies that DK and FD have especially when it comes to their harsh limits on winning. He claims that underdog will only limit players on rare occasions and if they do it will be in the $200-$500 range unlike other major sportsbooks. In NFL I bet some lines soon after they posted that ended up moving a lot as the week went on. Because of this over the course of the season my account went from a $1000 max bet all the way down to $50 and I WAS LOSING MONEY. They limited me as a losing gambler. In NBA I was winning but I made an effort to only bet right before games started to make sure I wasn’t getting positive line value. They still limited me from 2k max bet to $100. They are just as corrupt as the sportsbooks they preach against, they won’t take your money if they think it has a chance to possibly beat them. I really thought this company was different, but they aren’t. I think the only good pickem app left is Vivid Picks, that’s where I’d spend my money..Version: 23.11.02
✓ Money held in accountUnable to get money in locked account over $300 USD don’t use app if you plan to put lots of money cause they can lock your account and never respond cause they have a support team which takes forever to respond and purposely not reply.Version: 24.02.05
✓ Worst Customer ServiceIn one of my first few days on the app, I got a special that I wanted to use. I apparently did not select it and thus lost a good chunk of money. While I was confident I selected it, the customer service rep told me “it was user error” and that “the system doesn’t make those errors”. He also continued to say I need to think things through more before I do them. As someone who’s worked in customer service for years, that is far and away the worst service I’ve ever seen. After I asked to talk to the manager, he told me the exact same thing and that I should slow down while using the app. Despite my bet hitting if done correctly, I was mostly just hoping for my money back. I was practically insulted despite being a new user. One of the worst experiences I’ve ever had with a company. Highly recommend avoiding and going to a much better alternative..Version: 23.09.08
✓ App is a scamI been playing underdog for almost a year now my wins are about 1/15 but I enjoyed playing I have won up to 3000 at once almost. here recently I won after a long dry streak I leave the money on the app to play the next day nba games I got to pick em to put my picks in it says account restricted not sure why . So I reach out via email they told me for “ suspicious activity” and ask for further more identification of me my ID and picture of my holding it . This goes on for 2/3 days with little response thinking this would be over turned and my account would be unrestricted I kept looking at the daily nba games then mid me while I’m looking I’m logged out with my money left on there . For no reason little communication it seem like it’s cool when you loosing app is overall a scam.Version: 23.03.05
✓ STAY AWAY!!!!Why would Apple allow this app in it’s App Store? I attempted to make a deposit, instead of having the option to decide how much to deposit, upon CLICKING NEXT, $100 was taken from my credit card and deposited. There’s MORE!!!, after that I called the merchant number my credit card had of Underdog, the number directed me to a film company in Brooklyn who had no idea what I was talking about regarding fantasy sports. I contacted Underdog support 3 times no one has responded. I requested to withdraw my $100 dollars I was told it would be directed to my pay pal account and while the $100 is no longer in my Underdog balance, my pay pal account has NO activity or deposit from this company. Also the $100 has officially been charged to my credit card it is no longer pending. I disputed it and am crossing my fingers. THIEVES…CROOKS, stay away at all costs.Version: 1.17.2
✓ Shady interface and bad customer serviceI rarely use this app, but after today. I can guarantee I will be taking my business to another sports book and you probably should to. I don’t live in a state where underdog is under scrutiny. Yet they will only let me do the pool play with parleys. Which means after hitting my parleys at 10-3pm. I gotta wait tell the next day. Now this isn’t my biggest issue, when I went to place. The bets they didn’t notify me that I was switched over to this format of betting or what it was. They still won’t let me switch off of it. And my state allows all the apps functions. This mode also lets them fluctuate how much you win after hey already showed a number depending on who else wins apparently. Customer service is a joke and has no idea how to help anyone. I bet they get confused about there left from there right. All they do is relay what your problem is back to you, without answering the question. Then going on to not reply for hours or go ghost mode all together. By far the worse experience I’ve ever had with a betting app. Take your money and run!.Version: 24.02.08
✓ Decent platformUnderdog has restricted things like taking the same side of a strokes bet in golf more than once. Very quick to move lines and they don’t offer much for promos compared to other sites. It’s a decent platform but will have to adapt as more books are legalized in Canada..Version: 23.10.05
✓ Haven’t got my money backThe support on this app is sketch and I’m uncertain if I’m gonna get my money back.Version: 24.01.07
✓ This App is a ScamI placed a bet and I know for a fact I chose the “Higher” category. When I looked later, it was altered to “Lower”. Now, I understand this claim was only for $10, but when I contacted customer service and spoke with Austin. I was told that the system is incapable of having glitches/making errors. I, however, happen to work in the coding/programming industry and glitches/bugs in systems occur more regularly than one would think. I was told that he was “very confident this was just a mistake”, but why would I place a “Lower” bet on a player that I’ve placed “Higher” on EVERY other betting app (PrizePicks, Sleeper, etc). I told Austin that I wanted to speak with a supervisor/manager and never received a response. The lack of customer service here absolutely disgusts me. I was screwed out of my money and will happily take my money to their competitors instead. Great job Austin, you gained $10 for your company and saved a $200 win. But you also would have gained more in the long run had you done one of the following: 1. Change my pick back to “Lower”, the way it was originally set and altered. 2. Cancel my entry entirely. 3. Refund my money. Austin, you are pennywise, pound foolish..Version: 24.02.05
✓ Doesn’t function correctlyI like the idea and the app, but it doesn’t work consistently enough to bet real money. Sometimes your draft rankings don’t show up and you don’t know it until the draft is launched, and at that stage you can’t leave the draft so you have to use their default rankings. Also, sometimes the draft button doesn’t function for the player you select so you’re frantically pushing it until time expires and they give you an auto pick. It’s so frustrating and seems so unfair it makes your blood boil. Also, their “pick ‘em” rules and payouts don’t match descriptions, entry fees are always included in won prize money, insurance just returns your entry fee. If they could fix the app glitches it would be a fun place to play, but now, it’s a crapshoot..Version: 1.21.1
✓ Permanently blocking accountsSo I've been on Underdog for over a year now and I've never had any issues up until I had a few tennis matches that were canceled so Underdog refunded me my money so I withdrew well over half the money and the money I had left on there I made some basketball tickets with so I tried to deposit some more money on my underdog account to do halftime bets and all of sudden I had a deposit limit. I've never set a deposit limit on my Underdog account. So I couldn't make a deposit for 90 days, 3 months!! That's a little harsh if you ask me and my thing is we can't make another account to or they will block your Underdog account permanently. Seriously? If we are depositing money and we don't always win and Underdog is making money off of us why does Underdog permanently blocks people accounts for making a new account to gamble on?? That doesn't make any sense to me at all. It's really harsh. I love Underdog and like the anticipation of it but some of the rules are a bit immature..Version: 23.11.04
✓ App CrashesApp Always Crashes Mid Draft, Customer Service is non-existent. Would give 0/5 stars..Version: 23.04.02
✓ First Betting App Of The DayIt was my first time downloading a betting app and I got this app just trying to use the “Pick Em” mode that they have to make “over/under” bets on players. The app said it would match my first deposit. Me trying to be smart with my money I just wanted to put something small so I put in $20 just for it to not be available in TN. After I seen I couldn’t do that I tried to make some type of money out of it by doing the “draft” mode the app offers and my total went from 40 to 27. Instead of them giving me my money back after I realized I had just wasted my time on this app they say “ I can't do that as you've already began playing with through the funds.” I just don’t understand why the funds merged as whole to make me unable to take out what I originally put in like other better betting apps. Even though it was a small amount I needed every penny💯.Version: 1.20.4
✓ Updated review againAndre is still great I recommend they promote him. However the company is not. Played a few contests and it’s a cool system. However, did multiple drafts for the conference championship games and most of them I was the 3rd out of 3 picks. The one I was first I took Lamar and loaded up on ravens and niners as I thought that’s who was going to win the game. Then they day of the games when the competition I entered was gone they emailed me saying my entry was canceled due to security reasons. Which is nonsense, it’s not a conspiracy to pick players from the teams you think will win. I then entered two more drafts and was given 3rd out of 3 both times and had no chance to grab Lamar. Cancelling contests in general is a ridiculous practice. But this all comes after they basically told me to kick rocks because of a one letter typo(until Andre stepped up and made it right). As far as I’m concerned he’s the only good employee and I don’t see myself using the app after this week..Version: 24.01.07
✓ DELETINGHad a pretty negative experience with underdog stemming from a bet I placed Monday night, the bet included a free pick, luka triple double and draymond green double double. The night ended with me losing because draymond only needed one more rebound. To my surprise the next day I saw people saying it was star corrected and he actually did get it. Excited I immediately emailed the customer support hoping to receive my winnings. As I waited I saw people posting the responses from other apps like sleeper who paid people out what they won or Betr who paid it out in credits. After 6 hours and another email I finally got a reply. Apparently in the rules it states in most cases they don’t change it despite the stats being corrected. I expressed how disappointed I was with the app and received no other response. If you are going to bet I’d stay far away them underdog.Version: 24.02.04
✓ Not the best, but decentFanduel is so much better, more clear with the directions, pre fair, cheaper, better winnings, better quality. This app is organized well but the instructions aren’t clear at all. If you’re new to online sports betting, I’d try others first. A lot of the stuff on underdog is misleading and confusing. This app I’m particularly, you can tell their priority is for them to profit, not us. You have to bet a arm and a leg, to even get a chance at a decent winning. Other than that, it’s pretty cool. But Fanduel, MGM, and etc., are ones to play before this one. I would only play this if this was the only one allowed in my state (which currently is since I moved to Atlanta).Version: 23.04.01
✓ Had to figure out the app for myselfMost apps when you first sign up give you a tutorial to teach you how to use the app and what each section of the app is for and where to find things you might need. This app does not do that. So immediately as someone new to this app and new to sports betting I was a little disappointed that you had nothing in place to show me the ropes. I’m also confused as to why there are two sections for NBA, what is the 2H for? I clicked on that section expecting a title or something to pop up explaining what 2H means but it only say pick ‘em. I found where the rules were which took me a minute but I didn’t find anything that told me what the 2H meant. For someone brand new to this kind of thing your app is not very user friendly. I’m not sure I’ll even bother with this app for sports betting. Draft kings was also recommended to me as well, I might try them first before giving this app a shot..Version: 23.01.02
🙂 Underdog Fantasy Sports Positive Reviews
Underdog Fantasy Sports works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Underdog Fantasy Sports.
⛔ Underdog Fantasy Sports Problems
