3.2
3.21615 star

Total 40 Negative Reviews

Apollo Lighting App Complaints & User Negative Comments 2024

Apollo Lighting app received 40 complaints, negative comments and reviews by users. Have you ever had a bad experience using Apollo Lighting? Can you share your negative thoughts about apollo lighting?

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Apollo Lighting for Negative User Reviews

MehThey are alright. I’ve had lights that could connect to Alexa that were pretty great but lost them when I moved. My girlfriend got these for me as a gift for the new house about two months ago. When they were working, they were fine. The functions seemed pretty limited compared to other light strips I’ve had. There’s no “Help” section in the app to troubleshoot problems. It only tells you how to use the app (which is pretty straightforward anyway). I’ve had issues where I turn them on and the brightness is reduced from what it normally was. Full bright wouldn’t be nearly as bright as it was, and I would get to about 25% brightness and the lights would already be completely dimmed. The most recent issue I have is that the lights won’t turn on from the app or by the remote. I’ve done all of the obvious troubleshooting. Phone and app software are up to date. I think this is a sign to get rid of them. Also, this is not a huge dealbreaker for me, but the guide packet, the app, and site I found for Apollo’s troubleshooting have so many grammatical errors and phrases that just make it seem like a young teen was trying to sound overly professional and use words that they didn’t need and didn’t understand. Again, I don’t think it’s a huge deal. It was just a red flag that tipped me off that this product might be a little janky..Version: 1.0.8

Confused..I cannot connect my device too the app, very frustrating.Version: 1.0.8

Overall good but one problem.The lights are super easy to set up and turn on. They are super bright and vibrant and have some super cool settings. My biggest concern and inconvenience with the lights is the fact that they don’t have a true white! They have a blue-ish Hugh. I bought them specifically for closet lights so they could have a cool under glow. When I turned them on i realized that they were blue, and the white button was complete false advertising. I also wish there was an easier way to customize they types of colors that happen in the strobe as well as the other settings..Version: 1.0.8

MidSometimes they will work but sometimes they will just disconnect and not wanna turn on no matter if I reopen the app.Version: 1.0.8

Lack of featuresIn general the app does what you need it to do, but doesn’t do what you want it to do. The app gives you a color wheel, allows you to dim and brighten, set various color changing and flashing modes, set your lights on a timer and add multiple devices. These are great features, but there’s no automation. I don’t tend to use my lights often, not because I don’t like them, but because I forget about them and never bother to turn them on. One feature that I wish they had, is being able to set timers for specific colors and actions eg. (Monday 7am Red Fade in to stay solid). That automation would in grain your product into my daily life to where I’m using your light as an indicator for the time and day everyday, not to mention it’s much faster than checking my phone or watch so it’s much more efficient. Another feature that I’ve seen offered on smrtlite is; being able to set your lights color to your local temperature based on location. I would be able to use your lights in 3 practical ways (Time, Day and Temp) just by adding the ability to alter the color in your timer section and by adding location forecasts. All in all your product works for the purpose of led lights, but it could definitely be better and more practical for average daily life.Version: 1.0.8

ITS SUPER GOOD💓💓I can change it anytime lol and I can change it on my brother😭😭😭.Version: 1.0.8

2/5Never really connects.Version: 1.0.8

Cancel SubscriptionDidn’t use as product was returned to the store. Thanks.Version: 1.0.8

It don’t workI’m very disappointed in mind because I don’t work my red don’t work my red lights every time when I click it it don’t work every time it glitches.Version: 1.0.8

They are ok not too bad but not greatThe red blue and green are the only colors you can really see and they are really bright the other colors not that bright and can’t really distinguish what color it is. White looks blue. I don’t like that they don’t have a tracer that would be neat to see around the room. I really hate the most is that they don’t work with Alexa or Google that is very annoying, my fault I missed that when I ordered them. Very easy to put up, I am just not sure when I take them down how they will mess up cabinets and walls…yikes and I don’t know if can reuse them. Remote does not work far but luckily the app works great to turn on/off..Version: 1.0.8

MusicMy music will not work with this app.Version: 1.0.8

Not bad, can be better.I was looking for a good affordable LED light strip that would give me the ambiance in my office that I wanted. Check! Done! The remote is great for in the fly color change, on/off, and the basics. Inside the iPhone app (Apollo) you have the basic and advanced options; still yet basic. I love the color wheel with the basic slide and the advanced color wheel where you can pick a slide dot within the advanced color wheel. I just wish there was an option to SAVE the color you pick and name that option. A really good product for iPhone users inside the app. Really good price for the product with the basic remote. 3-stars gives the app room for progress for better advanced settings..Version: 1.0.7

Really upsetting experience/app &remote don’t workI have to say, I’m getting so frustrated with this app. I already bought the LED light and put them up. It took so much time, I don’t want to do it again. HOWEVER, every time I go to the app, it has disconnected from my led lights. It shows the disconnection, and will not reconnect no matter what I try. The app becomes completely useless (the remote NEVER worked, that was always useless, which is why the app is so important). I found that the ONLY way to get it connected is to delete the app, and re-download it. It has gotten to the point where every time I need to turn my lights on of off, I need to delete the app, re-download it, then repeat. It’s becoming a cycle that is DRIVING ME INSANE. It shouldn’t be this way. I’m honestly so upset with this choice of led lights. I wish I went with any other brand, one where the app doesn’t have these issues..Version: 1.0.8

Both lightsSo basically both of the lights they are not having the same color and I tried to get it to work but it doesn’t so one right now I have one pink and one blue the controller works perfectly fine but theBoth of the lights don’t have the same color in one is darker and one is brighter and right now when is pink and the other one is blue but I’m trying to get both of them pink but for some reason on the second light that I hooked up it just wasn’t working as well like at all so I really hope you can fix that like for you could have two lights that are the same connection but it’s two different things but the same connection basically and I just really hope there’s an update for that!!!.Version: 1.0.8

Needs a few more features!!!!We bought a set for my daughter and after a while I decided to get a few for my studio. THE PROBLEM: the app see her lights as well as mine and even if you unlink her set after a while it re links to hers just as hers app connects to my lights? Wish there were a way to have the app forget a set of light so it doesn’t reconnect to them unless you add them to your set. I have a few blue tooth bulbs that you have to sync to the app instead these just add all Bluetooth set to the app and doesn’t let you select which sets you want in your group. If there is a way I have not found it yet. Best I can go is 3 stars there is room for improvement with this product..Version: 1.0.7

Horrible and creepyI deleted the app bc it was so slow and it would change to modes k didn’t put on it still changed even after I deleted it.Version: 1.0.8

Erhm it’s okayIt’s really good except the music part of the app is not working at all.Version: 1.0.8

LED NOT WORKINGI got the lights for Christmas and just set them up today, the lights turn on but the remote nor the app work so I can change the colour or turn them off I am very stuck to sort this.Version: 1.0.8

Mines broke? I think.Was great at first and it worked perfectly but then today it was like every time I try to turn it on it goes back off like after it flashes and I’ve tried the RGB and I’ve tried the Music sync and nothing is like working every time I try it it just doesn’t come on and when I turn it off and turn it back on doesn’t work and I’m gonna try unplugging and plugging it now hopefully it works! Update. Deleted app and re-downloaded. Didn’t work. Unplugged. Didn’t work. After the re-download I tried using colors. ONLY GREEN WORKS. and I cant even turn the colors up LEGIT WTH. tell me how I am supposed to sleep with heccking GREEN it’s like Draco Malfoy has plucked my eyes out. I’m going to cry Legit THE FRIGGIN REMOTE THAT CANE WITH IT DIDNT EVEN WORK..Version: 1.0.8

Tried and triedThe app can’t find the LED lights. Anyone could get it to work? 🤔🤔.Version: 1.0.8

Please fixThe lights work great but I can’t connect my music because I don’t have a Mac,so if you guys could find a way to just be able to use like Spotify or something that would be great.Version: 1.0.8

Total waste of time.So this is my first time getting LED lights that Synced with music. I bought the Tjoy brand and it said connect to bluetooth for the music so I connected and It still didn’t play. It would say it would be playing and then just sit there. I removed the app and reinstalled but this time it said it’s not able to get the music. It also told me to go look at the Music syncing app and it says I need a MAC BOOK. But as most false advertising it failed to mention that. The MAIN reason for me getting these was for syncing to music but the app doesn’t respond. I have an iphone and pay for Apple music. I also got a subscription to Itunes because it was the only other option but once again it didn’t work..Version: 1.0.8

Cant set up timing!Physically will not allow me to change the time. Kinda sad to add features that dont even work..Version: 1.0.8

LightsThese lights are kind of crappy, i ordered them on prime day and they literally came broken, the little box that connects the outlet and the lights itself didn’t work, had to wait two extra weeks for a new box to come in… the app isn’t bad and easy to work but if you’re excited about the music feature, don’t be lol…. i literally read the manual as well with every review and instructions online and my music still would not play… i have apple music and some of my songs automatically connected and i was excited to click play to listen to some music and watch the lights go to the beat and all but that is not what i got… it won’t even play. the mic part, does not work either, it will not record anything and whatever noise that is being “recorded” just makes the lights strobe, nothing crazy or cool. i was extremely disappointed cause i thought it’d be nice to have when i have friends or family over but all in all, i would simply not recommend if you’re looking for cool lights, pay extra and get the more expensive lights that actually work….Version: 1.0.8

OkayAdvertises that you can sync music to the lights but to do so you need to use a mac book, which i don’t have. there are no non-mac book options. otherwise, lights are good and i like the ability to control from my phone. wish i could sync the music..Version: 1.0.8

Its fineIts fine ig.Version: 1.0.8

Bluetooth Works , but could be better.The app overall works just fine. The lights change colors via colorwheel or by preset colors. The audio change works, but being random on color and brightness by the sound, it's a little too sporadic to enjoy. You are better off using the rgb on a medium time setting. One feature that sounds really cool is the music link to lights. But that doesn't seem to work. There are songs that were pulled from my music library automatically (seven songs) that I didn't choose. If I hit play the "record" will rotate but it neither plays music nor does the progress bar move. Would like to see that fixed. The timing feature is nice for mornings waking up and having them turn on. Overall, the app is good, but the features they claims to offer don't always work..Version: 1.0.8

PLEASE RESPONDHi, i just recently set up my LEDs and they work fine, but i have some PROBLEMS with the app. First of all, i want to be able to “favorite” a color. I have one color in particular that i always create, but i can’t save it which would be much easier for me. Also, if you could make the color wheel have a “magnifying glass” so you can see the color you are picking better. I also would like it if i could save the name for my LEDs because i keep changing it to “MY ROOM” but it won’t stay, every time i get off wifi i have to rename my lights. PLEASE FIX THIS. I really do love my LEDs, they are amazing in my room, but please make some adjustments to the app. If i get a response i will change my rating, but for right now it will remain a 1 star. Yours truly ❤️.Version: 1.0.8

Please FixMy app is not connecting??????? Why.Version: 1.0.8

:(The lights work great and the app is fun to play around with but i cant connect my music to it. it states you need a mac book and i dont have one please change this in the future :(.Version: 1.0.8

It’s a no for me!I downloaded this app because I purchased the LED light strips from DayBetter and this app is good for remote control use and is hands down…. USELESS for the Music and Tape feature. For the music feature it will ask permission to access your Apple Music library for it NOT to play music no matter which song I choose. Now I was thinking that’s okay because 99.9% of apps run into that problem for copyright issues. So Im thinking it’s fine cause it also has the Tape feature that will hear the music and will be able to make the lights flicker to the beat of the music…. WRONG😂! The tape feature is hilarious so it has the sensitivity adjuster and you would think it would be for the mic and how well it picks up sound but nahhh the higher the sensitivity the more it blinks rapidly to nothing, like you make one loud sound and it starts blinking like crazy and then if you turn the sensitivity down and you make a loud sound it blinks after the fact! Oh and I would like to add the app doesn’t have a feature to import music but they do assume since you have an iPhone that you also have a Mac and can sync music to your iPhone. I much prefer the ZENGGE app which is better in every way and I’m determined to find away to someone connect my lights to any other app than this ONE..Version: 1.0.8

Apollo lightingAwful never use it doesn’t work.Version: 1.0.8

Horrible UI and Connecting issueBought an LED strip for my tv. Installed the app and was able to connect the light initially. But then that was it. Never could connect the strip again and it just stayed buffering in ‘My Device’ section. Couldn’t swipe and re-connect or establish a new connection with the device. It just stayed buffering. Tried turning off Bluetooth, didn’t work. Couldn’t even find the device strip in my Bluetooth connections to try and forget it. No avail. Really disappointing and seems to be no help online. A simple hard reset of the app and devices would probably help fix this, but there is no option. Even tried reinstalling the app multiple times. Doesn’t fix anything. Would not recommend. I would do more research on a better LED strip that DOESNT use Apollo. Horrible system.Version: 1.0.8

Wish my app workedSo when I first got my LED lights my app worked and I could use it whenever but my sister got LED lights too sometimes we’d control each other’s LEDs but we were overall fine. When I turned my Bluetooth off I didn’t think it would affect my app at all but when I turned it on my app wouldn’t work I couldn’t even see that matches to my LED lights. I kept on unplugging and plugging my LEDs and there was no match I even got to the stage were I had to re-download the app and yet it still didn’t work. I now have to use my remote and my remote does not have many options. So I hope soon you might recognize my comment and help me so my app works again thank you for your time and consideration..Version: 1.0.8

Good ProductThe lights work good, I just bought them for my bed frame to get that floating look and they work amazing. The app has a color wheel and various options for your lights. The only thing wrong is the music. The music feature doesn’t work for me and on the guide you have to have a Mac to use it?? I bought the led lights and app for the music feature solely but I don’t have a Mac. And this is only for iPhone users (which I am) but I thought I could pull up music and it work fine? Don’t buy this if you want a music feature and don’t have a Mac. But the lights are great!.Version: 1.0.8

Bluetooth connection constant issue / won’t connect at allIt just won’t connect. Don’t know how else to put it. I’m laying in bed I have tried a lot. Restarted iPhone, turning off/on Bluetooth. That again but waiting 60s then turning it on again. Force closed the app, deleted and reinstalled the app, force closed the app then uninstalled then turned off Bluetooth then turned off my phone for 5 minutes THEN turned it on and reenabled Bluetooth and reinstalled the app. Tried each one at least 5 times, still not connecting. The lights are currently on too which is even worse so I’m going to try and unplug them and plug it back in and try again. That made them connect so guess I’ll be doing that from now on. The lights are okay but if the app actually worked all the time with the color wheel it has (it’s okay too it interprets the color the best it can with the cheap lights), then maybe it would be a good product. But this isn’t a great product let alone a good product. Save your money unless you don’t mind wasting it..Version: 1.0.8

Why I thought it was 2 stars⚠️read before thinking about getting this⚠️ I wanted LED lights so bad for the longest time so my grandparents got me and my sidestep them for Christmas. I set mine up the day after, I had some difficult thins while I was setting them up but overall it was good. My sister hadn’t set hers up until a month ago and hers worked great but for some odd reason her phone was connecting to my and her LED light so every since I could not use my phone to work the LED lights I have the app and it’s honestly a waste of space, I barely ever have the LED lights on and my sister like the flashing rainbow setting so I constantly fight with her about it so if you are trying to get it for yourself I would say sure you should but it but if there is going to be more than one in the house DO NOT BUY Also I noticed a lot of glitching in the app and I don’t really get the music sync it has I haven’t figured it out since I got them which has been a year or so. I could buy better for cheaper so don’t buy these..Version: 1.0.8

Not workingMy mam bought me LEDs as a surprise and told me I could connect on Bluetooth music it did not work plus the pics did not show the same on mine.Version: 1.0.8

Love this but could improveI love this app to use if you lost the controller but on the app the music part doesn’t work.Version: 1.0.8

It’s very hard to connect to your lightsDon’t disconnect from your lights.Version: 1.0.8


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