UTR Sports App Negative ReviewsUTR

UTR Sports Negative Reviews

4.5
4.58731 star

Total 36 Negative Reviews

UTR Sports App Complaints & User Negative Comments 2024

UTR Sports app received 36 complaints, negative comments and reviews by users. Have you ever had a bad experience using UTR Sports? Can you share your negative thoughts about utr sports?

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UTR Sports for Negative User Reviews

OK app for a great programThe UTR program really is fantastic. A great way to promote tennis and get a wide range of players engaged. The app is OK, but has a lot of room for improvement. Among my minor complaints: 1) there’s really no intuitive way of tracking events you’ve already signed up for, 2) search results aren’t sorted in a useful way, and 3) group chat isn’t integrated with events in a way that lets participants post to the group of players all playing in, for example, a tournament event. That being said, it’s not a bad app either, and I’ll continue to use it..Version: 2.0.10

Chat is super laggyCant copy/paste in chat. Also interface very laggy and difficult to use.Version: 1.0.13

I still have to use website from desktop…So many things you can’t do from the app which in turn means you can’t do from your phone (because UTr links automatically launch the app) For example you can’t click to view tournament details on history page, you can’t easily view club details, you can’t even get and share your own UTR profile link! It’s been like this for a while which really makes you wonder if the makers are even using their own app.Version: 2.0.18

Utr going downWhy does my utr keep going down.Version: 1.1.1

Poor UXThe user interface of this app is poor and frustrating. For example, I have yet to figure out how to confirm a score posted by an opponent, without having to log in to the web application. Navigating through the app is awful..Version: 1.0.15

Phone number is always invalidI cannot register flex league since the app keeps telling me my phone number is invalid. I tried different formats but none of them worked..Version: 1.1.2

Good app but expensiveI dont find it ok that players need to pay! Sport should be for everybody and that shouldnt be payable. Another start up company who wants to get rich! ITF should make their own international app!.Version: 2.0.10

MilesAlways have to provide a mile limit - any should be an option.Version: 2.0.13

Buggy… please fix asap!!Results for players constantly do not display, have to reload the app to make it work Also, why does it force to to select location to search for players… on the website you can search all locations without specifying location..Version: 1.0.16

Could be good….Doesn’t pull match results consistently. Currently missing several match results. Interacted with support team and sent screenshots of match results as they asked. Still no fix. It’s been six weeks. Extremely frustrating..Version: 1.1.0

Difficult to UseI really want to like this app, it has a great network and lots of potential to find and meet people to play. Among the issues that exist, the biggest problem in finding has to be finding your schedule / league / division and the contact information of other players. I signed up for a flex league and you would think the information would be front and center once the league begins (maybe on your profile?) but instead I found you have to search for the league and click through all the divisions to find your profile and schedule. On top of that, messaging through the app isn’t intuitive, or understanding everyone’s home courts and preferences. The app has potential, just very unintuitive and burdensome to work through..Version: 1.0.7

Good matches, terrible appHorrible app!!.Version: 1.0.19

For a parent of a Jr. player, it’s ok.As a parent of a 14 year old player we use this app only to see UTR of other players and in that regard it is just OK. It would be nice to have different levels for the “Power User” with one just to see the full UTR . For now, we use this app only to see UTR of other junior players and nothing else. Spending $99/year or $9.99/month seems like a high price for just this one feature. Surely with some of the big names supporting/backing this system, the feature to see full UTR can be made available to everyone for no additional cost or at a much lower price point. Deleting the app until then..Version: 1.0.8

Don’t do the update!The original version of UTR was awesome when it was just tennis. I updated earlier today and it’s terrible. I wish I could go back to the old version. Everything about this is bad. It’s slow and laggy, the majority of player’s names cannot be fully displayed because the designer chose font size over logistics. And I hate the main “page” that it opens up on. Extremely unhappy with the update. Please go back to a more similar setup as before. I would’ve given the old version 5 stars..Version: 2.0.18

Somethings are missing….I would love to use this to find UTR events in my area, but there are a few things which would make this more helpful. Some of these were in the old USTA app. I would like to favourite tournaments so I can look ahead and mark ones that I might want to sign up with as the date gets closer and my schedule gets set. Also, I want to be able to see what players are registered. I can do this on the website, but not in the app. Sometimes that impacts if I will register. The app is pretty clunky - for instance, if I want to change the miles from default location I need to delete out the location for the slider to pop up. I really would like a good app for finding tennis events - so hoping this app will continue to improve. Especially since we need people to participate in UTR events in order to get a more accurate UTR rating..Version: 1.0.3

This app is horrible. Only cares about moneyTo do almost anything it requires you to make a purchase..Version: 2.0.10

This costs too much for how buggy it isI’ve had two issues in 3 months with the data being corrupted or missing “can’t fetch my data” in this app. If it’s still in beta, they shouldn’t charge for it. Or credit me for the time it’s not working. I’ve reported to support. Not impressed..Version: 1.0.26

Updates causes LESS features, do not updateUpdating this app causes less features, now it doesn’t show players’ age / age groups. Is there a way to display this again? For $10/month, why are features being removed from the app with every update?? Can we roll back app to the previous version??.Version: 1.0.13

Nothing loadsCan you fix the app, please? Nothing loads. Raising history, analysis, the most recent matches are missing..Version: 1.0.26

The Recent Play page is loading foreverRecent play page is loading forever.Version: 2.0.12

Can’t log inIt won’t let me log in using Facebook. It automatically kicks me out..Version: 1.0.15

InaccurateIt’s a pity that the Universal rating is not accurate for doubles or lower rankings...Version: 1.1.0

A nightmare for parents with multiple children to use!I have accounts all over and have never received support. I really loathe this app.Version: 1.1.1

New version, same problems.UTR just released their new version of their app. Error messages routinely popping up when searching for colleges and players. For some reason the default search has a location radius, instead of general search. That default location is Palo Alto, CA. When getting the search, clicking on a collegiate team or player, it just seems to not load as the icon just keeps spinning. Hopefully bugs get fixed, this can be a great tool for coaches and players. But I would just use their mobile website instead for now..Version: 1.0.3

Too many bugs in the new user creation flowKeep running into 500, 502 errors..Version: 1.0.26

Parents of Juniors can’t create their own accountsPlease be aware that if you sign up for an account because you have a kid playing tennis - you’ll quickly find out that you’ll be asked for your tennis stats, etc. Unfortunately, they don’t tell you this BEFORE you start so I’m sure their system is filled with people who are not actual tennis players. So stupid. It’s so lame that when submitting a question through the app, they can’t even recognize that it’s coming from the app and ask how you’re using it - desktop or mobile? Seriously? The user experience is stupidity actualized..Version: 1.0.5

Not worth the $Great concept - poorly executed. The app does not consistently update for match results. Mine are lagging two months behind. I have reached out to the support team, sent links and screen shots, and they have still not been updated. I expect more from a $120 annual paid subscription. Not worth it..Version: 2.0.1

Garbage AppThis clown show can’t work out how to import recent USTA 18+ league results. Like literally months of good play on my part is not represented in here. Just a joke that the #1 this app needs to do is have accurate data and they can’t make that happen. Yuck..Version: 2.0.3

Clunky but workablePosting a score is confusing and confirming a score should be in the app. Needs some UX work..Version: 1.0.15

Not competitive play— issues groupingMy league has people who are rated 1 and 2 playing along people who are rated 4. I asked to be paired with people who were close to my level or higher. Instead I am paying to play matches against people who offer no competition. It is not fun for me and it is not fun for them. I could have just played against friends for free. The app could be great, it just needs to group people who are similar in ability, people who are rated 1.xx should not be playing people who are 4.xx, etc..Version: 2.0.16

Fake Matches AllowedI found out someone else had selected wrong name and UTR did Jack all to fix the problem..Version: 1.0.24

Can’t get in at allSign in and then just the circle of death. Very frustrating. I have been trying to get in for a week and nothing..Version: 2.0.11

PleaseHi im using utr to see my ranks. I have few question. Why does my utr dosen’t goes up like others do. Im not saying by not wining single matches. I beat 3 utr’s and im still stuck in 2.7 and other utr playes play 6 utr tournaments and win couple games and they frt the utr as 4 and stop playing utr. And even i beat someone. Other person’s utr goes up but im staying in same utr. I don’t get this systems. Please make me understand.Version: 1.0.13

Get started screen doesn’t work with Apple ID loginKeeps asking for information upon sign up, doesn’t save any data, and “Done” button does nothing after entering data. Using iOS 15.7 on 11pro..Version: 1.0.21

Power subscription payment system doesn’t workI paid for monthly subscription but universal tennis app doesn’t recognise my payment and says I am not a power user. Please fix this issue so I can register for upcoming flex league with the right payment..Version: 2.0.1

Fetch Data ErrorI just purchased the paid version and I’m unable to view any data. For the past few days the app says failed to fetch player stats..Version: 1.0.26


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