3.2
3.26316 star

Total 29 Negative Reviews

3D Scanner App App Complaints & User Negative Comments 2024

3D Scanner App app received 29 complaints, negative comments and reviews by users. Have you ever had a bad experience using 3D Scanner App? Can you share your negative thoughts about 3d scanner app?

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3D Scanner App for Negative User Reviews

Not work on 6s 14.4.2Not work on 6s 14.4.2 Cant open camera and screen is black.Version: 1.3

RubbishBought the app and then realised that my phone doesn’t support it. Forgive me for my lack of investigation into this prior to buying, but I thought that the App Store would block purchases of things that my phone won’t support! Waste of money!!.Version: 1.0

Scam garbagePiece of garbage. It doesn’t work well, it chargers 14.00 cad for an app you can get for free. Scam! A: About charging $$ in your answer, the one I got is totally free, using the same engine you have used but working much better! Yet, a scam for me and for the real users who got scammed by you! The positive votes are bots!.Version: 1.1

Worthless appIt only uses the face view camera so you can only scam your face, otherwise you are driving it blind. Does not make use of lidar. Absolute waste of money, all the free apps are better! I want a refund!.Version: 1.1

Buying this was a privacy mistakeI didn’t read this app’s description closely enough. Models are uploaded to Firebase for storage. Huh? Never heard of Firebase. Well, they’re owned by Google - whom I don’t trust at all - and they were just sued for “allegedly” violating user privacy by using Firebase user data for tracking. The app also used AdMob, another Google company. I’m deleting the app and will treat this as a lesson learned..Version: 1.0

Fraudulent AppThis is a barebones, hardly functional app. BUYER BE AWARE LOOK AT THE REVIEW HISTOGRAM! The reviews are either 5 stars or 1 star; the 5 star reviews are from bots..Version: 1.1

Pretty poorTrying to use but app doesn’t tell my iPhone it’s in use so the phone goes to sleep while in use. Also tried to save my mesh but it froze up. Had much better experiences with other 3d scan apps.Version: 1.1

How to change camera to back facing one?I don’t see how to change the camera to the normal rear facing one on an iPhone 12 Pro Max. There is no icon in the interface. When pressing + there are two options: point cloud and mesh but no help in the app. Will be glad to change rating if the camera selection issue can be resolved. I have spent the last 15 minutes trying to find it..Version: 1.1

Bad appDoesn’t work at all really disappointing considering how much it cost. Judging by all the names of the people with the reviews I’d say these are fake accounts just to beef up the reviews. Not happy with this at all.Version: 1.1

ConfusingThere is a severe lack of information on this app, the tutorial takes you to you tube which just shows someone scanning a bear but nothing about what to do with the image. It also seems erratic as to whether it will scan after you push the record button and the phone needs powering off and on to get it to work. Also where does the image get exported to? I can’t find it on my lap top and you don’t get an option of where to export it to like you do with ScandyPro. Shame because the image is really good. Oh and no reply when you email.Version: 1.3

Stopped workingDecided to stop working. Cool.Version: 1.4

Only does half...Looked at the video online, have a decent iPhone with lots of spare storage... though despite recording all of an object once finished it only displays half?!? Therefore isn’t fit for purpose don’t get it till they resolve the 50% issue....Version: 1.0

Waste of MoneyAwkward trying to use the front camera of iPhone X. When you finally start scanning, the program struggles to capture basic objects like my bike seat. Save your money..Version: 1.0

Another manufactured rating - DO NOT BUYI tried it and promptly deleted the app as everything is a download. If you were seriously selling a one time purchase app you would not make anything cloud based... instead you made everything a download. Waiting to get my money back from this piece of crap..Version: 1.3

Cant use the back cameraI cant use my back camera on my iphone 12 pro, theres no option....Version: 1.1

Don’t waste your moneyFirstly the app uses the rear facing camera with no way to switch, so it’s really difficult to use with the rear facing camera. I also spent hours attempting to get one decent 3D image with no success. I could not find any online information and app has very limited functions..Version: 1.1

Can’t use the back camera.Excuse me, why the version on my iPhone 12 pro can’t open the back camera, only the front..Version: 1.1

No goodThis is a very stupid app, the 5 star review are all both, I try it. It can not even turn the camera. Just waste your time and money.Version: 1.1

Needs helpThe UI makes it look like a quality scan is happening, and I believe it is, but the app is super buggy. I will update my review if the app gets updated. As it currently is I do t recommend it..Version: 1.0

Can’t export colour points.This seems to be a pretty good scanning program, but there’s very little support online to show how to scan properly. There is no help within the app. So far I haven’t found a way to export point clouds with color. The Scanning’s are very difficult to do because you have to go at exactly the right speed or it’ll shut down on you mid scan which is not ideal,Forcing you to have to do it all over again! Overall it’s been very frustrating and pretty much a waste of time..Version: 1.1

Can’t work at all. Wast moneyCan’t work.Version: 1.5

You can get this same thing for freeThe app “capture” works exactly the same (and even has a better UI) but is free! Very disappointing to have to pay £5 for this.Version: 1.0

Does not work as describedI have absolutely not idea how this got 5 stars. First scan was a bit dodgy so I tried again only to get a preview of the first scan. Tried again and again only to keep getting the same preview of the first unwanted scan. I had to exit the app each time to try a new scan. Sometimes I got 3 seconds to scan. Sometimes I got 10 seconds. Sometimes just 1 second. It is so inconsistent and never enough to do an actual scan. The fact the true depth scanner is on the front it means to do a scan of an object you have to hole it away from you so you have no idea if and when it stops scanning due to the timing out issue. There’s also no way to edit out the background that may have accidentally been scanned. Certainly not worth £4.99 and should be free as it’s just a gimmick and doesn’t work properly at all. I’ve emailed the support team about the issues and requested a refund from Apple..Version: 1.0

Not worth purchasing!I bought this based on the reviews. I should have known better, I couldn’t find anything out there to give a non biased review nobody has even bothered! Now I see why, the app will only let you scan an object with forward facing camera for about 5 seconds. Not nearly enough to get a good scan. Also every new scan shows the first scan made as the one just completed until you hit save. I can’t believe I paid for this crap! Free apps do a better job hands down!.Version: 1.0

Scan not, scam.Doesn’t work. I was robbed!.Version: 1.0

App barely functionsI don’t understand all the good reviews and ratings (fakes?). The app barely works at all. It only scans under ideal conditions and not well even then. It randomly stops scanning and, even when it actually creates an object, the screen shows some past scan, giving no indication of successful completion. All the thumbnails are the same image from a past scan. I could go on more but what’s the point?.Version: 1.0

Doesn’t work on my ipadpro2021Can’t start a new project. Whenever I try to create a new project, it automatically quits..Version: 1.5

Expensive and mediocreExpensive! All scans are mediocre. No post-processing options. Ugly interface, it crashes….Version: 1.3

Does not workFollowing the instructions as per the video on Vimeo, this still does not work. If you hit rescan it does nothing as the previous scan is shown again. The times fo scans are completely random. Simply does not work..Version: 1.1


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