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Mobile Passport Control App User Positive Comments 2024
Mobile Passport Control app received 53 positive comments and reviews by users. Can you share your positive thoughts about mobile passport control?
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Mobile Passport Control for Positive User Reviews
✓ Total waste at JFKWhat is the use of this app at New York JFK airport, International terminal 7? It was completely useless and there were no short lines, the agent asked us everything that we already answered in the app, and he didn’t even want to see anything in the app. So I asked him what the purpose of the app wasn’t and he said they don’t use it. They were also severely understaffed with only total six agents, handling three international flights, with only three assigned to US citizens and three assigned to everybody else. We are US citizens and what they do at JFK is a total joke..Version: 1.4.0
✓ Time saverWe used this app when flying from Los Cabos to LAX, Tom Brady International Terminal. Very easy to enter your information before your trip and then when you land just answer the questions and take the photo. When we arrived to the custom the regular line was very long and the mobile passport line only had one family ahead of us. We went through customs in under 10 minutes. I highly recommend this app to anyone who doesn’t travel internationally often to do Global Entry..Version: 1.5.6
✓ Super fast custom clearance!This is the first time we use the “mobile passport clearance” application to clear customs during our trip from Europe. It was easy to use and allow us to expedite entry into the United States. Only one person per family needs to install the MPC application in the celular to be able to use this process. The App allows you to scan the barcode of the passport to add all those who are traveling together, then answering a few questions and ready! If you have not tried it, please use it..Version: 1.6.1
✓ Time expiredDelay of flights and other delays may cause issues with the time frame. Time frame should be known prior to filling out forms..Version: 2.5.0
✓ Used it once so far and it was awesome!I used this last night at Logan Airport (Boston). I remembered I downloaded it the day before my return from London. I completed the form quickly and just left the page open on the submit form page. Upon landing I took the picture as required and hit submit form button. The lines at passport control were some of the longest I have seen at Logan. The MPC line, one couple in front of me. I was done in 5 minutes! Love it! So glad I decided to use it. I think I heard about it on a FB reel..Version: 2.2.1
✓ Fast and easy way to skip long lines!As we all know, traveling these days is a grind. The last thing you need when getting home is to wait in a long line at Customs. So don't! Get this official app instead and skip the lines. Fill out the easy form before you land, submit it when you land, then in Customs, watch for signs for the MOBILE PASSPORT lane. Just a dozen in line for that, VS hundreds in the regular line yesterday at Logan Airport, Boston. Pssst!! But don't tell anyone! We don't want this to get too popular and ruin it for those in the know :).Version: 2.6.0
✓ Trip to ChicagoImmigration was quick and the apps is user friendly. No questions asked from the immigration officer..Version: 2.3.2
✓ World travelerThis is way better than Global entry at SEA. Unlike Glovsl entries, no need for interview nor any fees. Everything is so easy and simple. Down load the app which I get to keep in my cell phone. Each entry to US, just answer quick questions, take a selfie and get a receipt. No need to fill out the custom form. Best of all, no need to stand in line at immigration. Just show ur receipt and the passport! Best thing ever!.Version: 1.2.1
✓ Fast and EasyI’ve only used the MPC app when entering the country at San Francisco Int’l Airport. But it’s been a breeze every time. Never more than 1-2 groups ahead of us in the MPC line and seems faster than the CLEAR lane. So long as you have internet service once you land (either thru your own phone data service or the airport’s WiFi), it will be quick and easy. If you have a short international flight back to the U.S., you can submit your info. before you even get on your flight. Your submission is valid for 4 hours. This app is a hidden gem. It’s free to use and I’m surprised more people aren’t using it. TSA pre-check isn’t as fast as it was before … and you have to pay for that. Maybe as people catch onto MPC, the time savings may not be worth it. Or maybe there will eventually be a fee to use MPC. But for now, it’s free gold..Version: 2.5.2
✓ Scanner not working wellI will leverage any tool I can use to efficiently streamline my interaction with the border officer(s). I would have given this one a 5-Star but the scanner does not work well. The date of birth, passport number and passport expiry date seems to not be scanning correctly even after numerous attempt to correct. After attempting for a few times, I pretty much gave up and entered the passport number, date of birth and passport expiry date manually. Why have the scan available if it’s not even working? Thank you..Version: 2.2.1
✓ Makes Entry to US a Breeze!Fantastic; easy to use - Thank You!.Version: 2.3.2
✓ Convenience and highly recommended appI wasn't aware of the app but I had heard about it from News broadcast, so I did a quick search on AppStore and downloaded this app. It was easy to install and setup. I cleared the CBP/Immigration with ease and quickly! I had to ask in the customs hall where is the MPC lane and I was out of there in less then a minute. I recommend submitting your form an hour prior to landing, if you have internet in the air or as soon as you land. The CBP officer just took my picture for comparison and welcomed me that was it no passport check or questions asked, so long you are truthful in answering your custom/agriculture form. Thumbs up to the app! 👍.Version: 1.5.5
✓ Super UsefulThe line for MPC at the airports I have been in is always almost empty. It never took me more than 5 minutes. I used it both for solo travel and family travel and it works great everytime. The officer doesn't really ask any questions in my experience. I highly recommend using this, and it is free. I am not sure why not more people use this..Version: 2.3.2
✓ Fastest I’ve ever cleared customsJust do it!.Version: 2.5.1
✓ Travelling to Las VegasGreat option for travel.Version: 2.5.0
✓ Seamless TravelGreat App and extremely convenient to use and save time for the immigration clearance The baggage information is quite a unique feature and extremely helpful If additional features like the airport map layout and the connecting flight information can be added then it will be a fantastic option for users who come on an international flight and have to connect on a domestic flight Overall ⭐️⭐️⭐️⭐️⭐️🙏🏼.Version: 1.3.0
✓ Add E1 visasPlease add E1 visas to available application. Thanks!.Version: 2.2.1
✓ Not able to use at Newark airportThe app works great- almost identical to the old one (Mobile Passport). My complaint is that when I landed in Newark airport I was not able to get in the country using this app. It’s the airport so I wasn’t given an explanation as to why- but at the time (Sunday night)- they were only accepting Global Entry or waiting on the immigration line (which was very short). This concerns me because now I don’t know when the app is accepted and when it’s not. Ideally, the app will let you know if the airport is accepting entry using the app that day. Bottom line: I don’t recommend relying on this app to enter the country. You can only guarantee fast entry with Global Entry- the airport might just not accept the app on occasion..Version: 1.5.0
✓ Easy!User friendly app. Highly recommend.Version: 2.3.2
✓ Excellent appEasy and quick to complete. streamlines the process during the trip.Version: 2.3.0
✓ Useful to go faster through passport controlI like the app. With a little fine tuning the birth date will be properly automatically filled out..Version: 2.5.1
✓ Internet connectionIf airport internet connection is poor don’t use.Version: 2.5.1
✓ CBP app is good. Use itI just used the CBP passport app and it works well. Simple questions. I fuss. It needed one re-try on the picture of the passport. I guess it is the weird reflective surface. But then it worked. I also had to resubmit it once (but without re-entering any information, which is better than most apps). Second time the submission went through. No problem. Prep work: think of your four digit PIN the app will ask you to create..Version: 1.4.0
✓ YOU HAVE TO TRY THIS!!!I’ve flown international a few times and the customs lines are a drag to wait through. They take forever! The first review I saw was from a flight attendant that used this application. I decided to try it coming back from Ecuador into Miami. Was super easy. Just need your passport and know what terminal your flying into. I made it to customs and the lines were SOOOO long. I was with a group of 3 others. They didn’t download the app like I told them to and got stuck in a 2 hours line 😭. I was in line for maybe 5-10 minutes max. The global entry line was also a lot longer than the line I was in. I highly recommended using this app. It’s free and easy to use! So happy to have found a more convenient way of traveling now :).Version: 1.5.0
✓ Very easyImportant and easy.Version: 2.2.1
✓ A great app and facilitator for customsThe app was fantastic! I read everything, took my time to put the information in , was thrilled to be able to use it the first time at Atlanta airport customs— breezed through the QR view line, was almost at the window when: THE CUSTOMS AGENT IN STALL # 37, on Nov 8, 2023, at 6pm, stepped out of his stall and did NOT COME BACK!! We waited and waited; seeing others from our flight go through the regular line!!! Finally a security person opened the 38 lane and “I don’t have a scanner”, so all of the preparations was for nothing!! Well, guess I will have to go abroad again so I can use the app once again— maybe the next time I will be overjoyed!!.Version: 2.3.2
✓ This is better than the global entry App!Can back from travel with my family and walked up to a line at immigration that would take us over an hour to get through. I noticed someone walking into the global entry line and asked her what the difference was. She lead me to this app and in less than 5 mins my family and I were all set and walking into the global entry line! Thank you for making the traveling process so much easier!.Version: 2.5.2
✓ Yes Yes YesI am US Citizen I came back from International a few weeks ago and the waiting for Inmigration was 200 people in front of me...Mobile Passport 3 people. I use it on the phone, super user friendly, scan your passport with your phone, take a selfie and good to go. It was the fastest entry in the past 30 years I travel. Well Done Guys!.Version: 2.2.1
✓ MPCExcellent, great app to avoid long lines.Version: 1.5.0
✓ Proximity required to submitGreat service but would like to be able to submit when further from the airport. Arriving 4 hrs early isn’t feasible. Cheers. Thx.Version: 2.3.2
✓ UnprecedentedThe speed at which I skipped the customs line - this app can only be given five stars.Version: 2.2.1
✓ GreatArrived to Dallas international airport from Madrid, Spain. The lines for the foreign nationals and US citizens were large, estimate around 200 people and the foreign national lawn and about the same in the US citizen line The line for the MPC entry only had four people. Took a maximum of 5 to 10 minutes to go through. Great app, would highly recommend for any traveler coming into the United States through customs..Version: 1.6.0
✓ So easy and saved us hours when returning homeWe’d never heard of this before our United Airlines flight attendant mentioned downloading the app and filling out your info on your flight home. You finish once you arrive at the airport. Super simple and saved us from sitting in the huge line of over an hour. We walked right up and skipped the line. I don’t know why 95% of travelers don’t utilize this free service..Version: 2.6.0
✓ MPCTrès efficace 😎.Version: 2.4.0
✓ May save you a lot of time - or not.Contrary to many 1* reviews the App is very easy to use. The only design defect is that you have to start at the “Begin Your Entry Process” screen, select “Airplane” or “Cruise Ship” - which does not matter at that point - and only than start adding travelers. Once that step is complete, you cancel the entry form, and the data will remains recorded in the App. Once you are about to arrive you go to that same “Begin Your Entry Process” screen, and on the next page select from those travelers profiles that you have already created. The actual experience at the airport may vary. In EWR in September there were clearly marked signs for MPC, however that was the same line as for the crew, which was actually a bit longer than the regular line. (Which was uncharacteristically short at the time.) In PHL in December the MPC line was “hidden in plain sight”: there was a huge sign, but it was different in style from all the other signs directing the traffic, and our family has missed it on the first pass. However going through that line saved us at least half an hour or more. At any event, with MPC there’s always an option to just use regular line if it looks shorter..Version: 1.0.5
✓ Perfection!First off, read the description about the app carefully. You can’t submit your info more than four hours before you arrive in the US. You will still need to present your US passport to the CBP agent. The system works is you pay attention to details. Flew back to Dulles Airport from the Caribbean in June using the MPC app. Had initial issues with connecting to CBP server but it worked before we board the shuttle to the terminal. Hundreds of people in regular line. Less than 10 people in the MPC line! Out of the airport and in a taxi in less 45 minutes after landing..Version: 1.4.1
✓ Get this appMy son suggested using this app to speed up the process while entering the US. While standing in a very long and slow line, I downloaded the app, entered my data, got into the fast lane, and was next in line through USCBP. I made it to the plane one minute before the gate closed. Without this app I would have missed my connecting flight..Version: 2.0.0
✓ Front in the lineIn the past we used the Mobile Pass app but that has now been replaced with this one. It works basically the same. Scan your all of your family’s passports, take selfies, answer some questions and submit once you land. When you get to immigration, make sure you get in the mobile passport lane and you basically jump to the front. Not sure why more people don’t know about this app..Version: 1.2.1
✓ Love this so easyThis app is great and stops the fossicking of pens making mistakes with crosses and just stopping general calamity in filling in forms and carting them about . Great work CBP !.Version: 2.4.0
✓ Nexus light!Great app (but don’t tell anyone). Pre-declarations etc. Download the QR code at the airport and zip to the front of the customs line..Version: 2.2.1
✓ Expedient and easyA very useful tool for gaining entry into the USA. It is easy to navigate and make the whole process expedient..Version: 2.3.2
✓ EasyEasy.Version: 2.5.1
✓ Français svpJ’aurais préférer en français.Version: 2.3.2
✓ LAX saverI learned about this app on Instagram. When we arrived back home from our Europe vacation I figured let’s give it a try. I inputted all our passports 5 of us. Took pictures of our faces as soon as we landed. Walked to immigration. Asked an officer where do I go with mobile passport and walked us to the global entry line. Passed immigration so fast that I wasn’t sure what happened. I looked back and saw the big line that we skipped. When we arrived to baggage claim we were the only ones there and got our luggage and left. The rest of the passengers were still waiting on the immigration line to pass. This was so easy and amazing especially after a long day of flying and anxiously wanting to get back home..Version: 1.7.3
✓ Saved me hours at the airportI’ve never written a review for an app before but this one deserves it - I downloaded and filed out the details while walking to customs and then breezed passed a line of 500+ people. I couldn’t believe it. Without this I would have missed my connecting flight. Also very user friendly..Version: 1.7.0
✓ This is the droid you're looking forIf you've been using the Mobile Passport app and, like me, have seen it saying lately that it will no longer relay your information to U.S. Customs & Border Patrol (CBP), it's time to cancel your subscription to Mobile Passport, delete that app, and download this one. CBP MPC is the official and up-to-date replacement for the Mobile Passport app. And I'm not positive yet, but it's looking to me like this one doesn't even require a subscription to do what Mobile Passport did (and more, I think). And if you *haven't* been using the Mobile Passport app but are looking for an electronic repository for your passport and a paperless means of filling out the forms necessary for entry into the U.S. and/or Canada, this is the app you're looking for too. It's the official one, put out by the Department of Homeland Security and all that jazz, and not some third-party thing that adds an unnecessary link to the chain of communication. Enjoy. 🙂👍🏻.Version: 1.3.0
✓ Excellent initiativeThis is now open to Visa Waiver travellers as well as US and Canadian citizens. Anything that reduces the wait times at US airports is to be welcomed and this welcome initiative is a free alternative to the pricy Global Entry programme..Version: 2.6.1
✓ Saved us hours!Landed in IAD yesterday 4/1/22 and they held us on the transport bus for 10 minutes because the immigration hall was full. I would guess around a 2-3 hour wait. We joined the mobile queue with one person in front of us and were through in less than 5 minutes. I assume as the app gains popularity that the line will get longer, but at the time of writing I can’t emphasize how much better of an experience this was..Version: 1.3.0
✓ Hard to scan passport with iPadThe movement of the passport and the image on the screen on an iPad do not seem to be coordinated. I found it very difficult to place our passport image pages into the screen. Fortunately with multiple attempts the program seemed to acquire all the information that it needed. The information was correct. I could not verify the images and may have my wife’s Face ID for my information on our joint Mobile Passport Control record..Version: 1.4.0
✓ WowFirst-time user, and love the idea!.Version: 2.1.0
✓ AmazingThis is definitely the most satisfying procedure to know that the inspection process is already done before you even arrive. Time well SAVED! 👍.Version: 2.3.2
✓ So far we don’t know if this is going to helpThe OCR optical character recognition is great. it’s not perfect. you do have to go through each field and check. The camera during pictures taken shows a different view of what’s displayed after you try to submit what was take. the top of the heads are cropped no matter what angle or how far back the person is. i’m taking the picture and over and over and over again and I can’t seem to get the top of the head and during the validation part. The staff at the airport are not clearly stating that you can go into a different line by using this app. the sign about this app doesn’t distinguish itself by name so basically uses the word mobile ambiguously. So basically we stood in this long line for nothing, and filled out the forms on this app for nothing as well..Version: 2.2.0
✓ :-)Reading the entire disclaimer, in order to continue, annoying :-).Version: 2.3.2
😕 Mobile Passport Control Negative Reviews
