Beem: Better than Cash Advance App Negative ReviewsLine Financial, Pbc

Beem: Better Than Cash Advance Negative Reviews

4.3
4.30638 star

Total 9 Negative Reviews

Beem: Better than Cash Advance App Complaints & User Negative Comments 2024

Beem: Better than Cash Advance app received 9 complaints, negative comments and reviews by users. Have you ever had a bad experience using Beem: Better than Cash Advance? Can you share your negative thoughts about beem: better than cash advance?

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Beem: Better than Cash Advance for Negative User Reviews

Wait, wait and more wait.After I signed up in February submitting all my required information and proof of income. I’m told I have to wait until my second direct deposit hits to meet the required income amount. So it hits and I’m at the required amount, then I’m told my account still needs to be reviewed. Just yesterday, after now 4 payrolls I get that I’m qualified for a whopping $40. When I try to collect it I have to add my debit card to the “primary card”. I reach out to try and change the account (I have two linked) because that is the correct account and my card is linked. I knew the issue long before. I reached out all day about this and lady told me I needed to delete one of accounts to make the other one my primary. Oh but when I do that it will change my qualifications and I might need to start over. I literally took the time to do all these useless steps for them to put me back at square one, and no response from anyone since then. You guys are really useless with all the waiting around. The point is to be fast because it’s money that is needed. I was told by a staff member that they are smaller company and are not funded like other apps. This is why it takes so long, so if one qualifies and you choose not to assist after then seems like you’re picking and choosing who you will assist. Pretty sure that’s not legal. Oh yeah the app kept freezing and k was told I’m using an older version but when I came so update it was the most recent version..Version: 2.4.12

Horrible Customer ServiceI downloaded this app year ago to date. I used this app once. I went to cancel but thought it was weird that I didn’t get any confirmation that I canceled but I just said whatever and deleted the app. Here we are 1 year later I’m working on my credit and realize I had past due balances from beem that totaled out 65$ so I contact the customer chat and talked to someone named kajal and explained to them that I have not used this app in over a year and I would like to cancel and get the charges reversed. They argued with me about my usage but only saw one transaction I made and paid. They told me that no one would help reverse them and sent me a bunch of weird screenshots that didn’t mean anything. Then Kajal turned around and told me if I show them bank statements they will reverse it! My account is closed! And on top of that! If I had any other charges they would be able to see it just like the ONLY ONE I made!!! I’ve been recurring fees since august 2022. DO NOT USE THIS APP THE WAY THEY HANDLED THIS WAS TASTELESS AND UNPROFESSIONAL. They also would not give their corporate number and gave me some bogus email. And on top of all of that I can’t cancel until I pay 65$ I’m not paying that. They can send that crap to collections and I will report fraudulent charges. I have all screenshots saved of our conversation. All this over 65$? Do t use it. There are some many borrowing apps out there..Version: 4.0.90

Couldn’t even past the signupI just downloaded this today, was excited because I have been using Afterpay, Klarna, and Sezzle for a while, no issues but wanted variety since Line offered stores I needed to shop from for Christmas for my daughters. I have my account information and login information for my bank and the Plaid login said it wasn’t the right credentials, over and over again. I called my bank to verify and they said i was right. I don’t understand why they made this so difficult. With the other apps all you have to do is sign up your debit card and your done. They have had no problem taking out my installment payments from my bank linked debit card. Y’all need to rethink your signup process, not user friendly, and just stick to debit or credit cards not trying to link a bank account too. What an unnecessary headache!! I quickly went to their website to deactivate my application and will be deleting the app itself momentarily. Good ideas on the app process with the goals, rewards and stores offered. That’s what attracted me to this app. But nah I’m good too much headache for me! But definitely need to work out the logistics and sign up process. It will turn many away including myself..Version: 2.4.1

Fake reviews, Fake advanceIt's rare for me to write a negative review, but the Beem app left me with no choice. Shocked by the blatant violations of Apple's policies - publishing eerily similar reviews from different accounts. How is this allowed? The integrity of reviews is critical for users deciding on an app, and it's disheartening to see such tactics. Moving on to my personal experience, the disappointment continued. Eager to try a recommended cash advance app, I applied for an advance. But, instead of quick cash, I received a rejection with no clarity on why. This was a setback, but the real frustration lay ahead. Their customer support, which boldly claims 24/7 service, seems to take a hiatus over weekends. Waiting for two days to get even a minimal response is not what I signed up for. For an app available on Apple's esteemed platform, I expected reliability, transparency, and responsiveness. Instead, I encountered misleading practices, a lack of communication, and an overall disheartening experience. Apple needs to reassess the apps they allow on their platform. It's crucial for maintaining trust. Meanwhile, Beem should reflect on their practices. They're not just losing a customer but also trust. It's a steep price to pay..Version: 4.0.96

Scamming Me!!!DO NOT trust this app. They have taken money from my bank account without permission and that was not owed. I had an account which I created using a previous company phone and email address. I stopped working with that employer and I lost access to both the email and phone number, therefore I could no longer access the account. It was not used for over 8 months and chat support WILL NOT manually delete the account and keep telling me I need to login to deactivate it and that is the only way. In the mean time they are using my bank information and taking money from my account in different increments. I have made 8 attempts over the past 3 months to request a deletion and have had no success. I requested a call and no one will call me. The past three days I have had a support chat running. Throughout this 3 days several different chat support members come in and out of the chat and as me over and over “what’s the problem.” It’s like starting over every time. I have bank records and notifications from the bank informing me the app keeps trying to process transactions from my account and my bank had to block them. This is fraudulent.Version: 2.5.2

Don't waste your time, they don't know how to run their businessI had Line and now I have "Beem" and have never ever qualified for an advance. They put so many people on waitlists for a year or more just to waste their time. I made over $4k last month as your app states and I don't qualify for anything? Come on now. And I'm not the only one. This is borderline a scam app. They'll want you to pay a subscription fee just to see if you qualify for an advance and like someone else said, that doesn't even guarantee it. The app comes off unprofessional as there are constant "errors" when clicking links and throughout the app, they mention their old brand "Line." Can't even update the app's content thoroughly. I got about 6 alerts back to back that my account will have a likely overdraft and to click the notification to get a cash advance, only to be brought to a "404 error page not found." You guys don't know what you're doing or how to run an app or how to even solve the problems for your customers as you advertise. Stay away and don't give them money just to probably not even get a cash advance or any benefits. Try Dave or Klover or something else. This is a pointless app and they clearly not care about helping their customers. And it's very rude to use the fake scheme of a "waitlist" for over a year for so many people just to get people to download your app and get no help. Horrible..Version: 4.0.40

Low initial amountThe app is good if you’re in a pinch and used responsibly. Starting line is $40 and takes forever to get it increased. It would be more helpful to cut down on the needed time because $40 really doesn’t get you much nowadays. This is especially true when you consider we have to actually pay 10% for the line to arrive instant $4. If line is raised it would make it better knowing that fact. I’ve personally encountered an issue I hope will get resolved, and that’s regarding the fact that when the subscription comes due while you have a line borrowed it gets added to your total borrowed amount, and you don’t have the option to pay the subscription separate and the line immediately becomes due along with the subscription. I was at a negative balance but wanted to pay the subscription and couldn’t, resulting in a $5 late fee added, and I suddenly had to pay like $12 extra with my line (sub-late fee-instant deposit fee), that’s a lot considering the line is only $40. Besides that, a $5 fee for being late to pay like $2.49 is kinda crazy. That’s over 200% of a penalty. Being late cost me my line increase opportunity so I got restarted. There’s a couple bugs regarding the whole line not being taken, and recieving deposits that the app somehow doesn’t recognize which is annoying..Version: 2.6.19

Horrible customer service and an app that doesn’t workI’ve had a lot of problems with this app. Yesterday, I talked to someone and all they said was “wait 24 hrs”. I did and now I have a different problem. My current one is that it will only let me add bank accounts. Once I log in, it takes me to Plaid to connect a bank account; since I’ve already connected all my bank accounts, I try to exit that but it just takes me back to the main Plaid page no matter how many times I try to exit out. My app is up to date as is my phone. I’ve tried deleting the app and redownloading it and restarting my phone and nothing has helped. The only thing I can do right now is add a new bank account with Plaid. I tried adding an account I don’t really use to see if adding an account would solve the issue but then the app said it was taking too long and the only option it gave me was to sign out. So I signed out but it was just doing the same thing when I logged back in: taking me to the Plaid homepage no matter how many times I tried to exit out. I can’t even get to in-app support. If the people from the app read this, help please!.Version: 2.6.3

I would skip this app.I’ve been using this app for two months now. I start by saying I make over $4200 a month after taxes and medical is pulled out of my check. I’m only approved for $25 a month that being said it only gives me a week to pay it back when I only get paid once a month on the 1st. I’ve added my debit card multiple times and when I log back in it will not show up. I verified my debit card and it will disappear on the app and I’ll have to add it back and then wait for my bank statement to verify the $0.65 and $0.55 I’ve had to do this 11 times now. This app needs a lot of work. Customer service could be more of a help. I’ve caught attitude by one of the customer service ladies on the app more than once. I’ve tried upgrading the monthly subscription so I can get more cash and it won’t let me. I think they need to do a better job at linking your checking account and your income. Please don’t think you’ll get the $100-$1000 the most I’ve seen anyone get is $40 after google reviews. After I pay the $25 back I’m canceling my account. If you want a app that actually gives you money more than $100 I would go with Bright, Earnin, Albert, Vola, Grid, MoneyLion..Version: 2.4.6


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