4.7
4.74692 star

Total 181 Negative Reviews

MadMuscles: Workouts & Diet App Complaints & User Negative Comments 2024

MadMuscles: Workouts & Diet app received 181 complaints, negative comments and reviews by users. Have you ever had a bad experience using MadMuscles: Workouts & Diet? Can you share your negative thoughts about madmuscles: workouts & diet?

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MadMuscles: Workouts & Diet for Negative User Reviews

ScamThey actually responded to me so quickly in regards to my unannounced charge that it’s obvious that they deal with this sort of thing all the time. I will be reporting to my credit card.Version: 2.9.5

Need more flexibilityI just started using the app and the first issue I spotted was in the choice of food. If you have a fructose intolerance, there are many items on this program that you cannot have. I think every workout app should invest a little time into the fructose intolerance situation. Surely somebody Has to have a program that works for us. I also discovered when you ask the coach something you really can’t ask questions. The coach dictates to you only certain things that he wants to talk about. You get to check a box. The worst part of that was when the coach said click on the link for more information the link does not work. I can’t even copy the link to paste it. This app is harder to work than others. not interactive or user-friendly..Version: 2.10.3

Good concept, missing core featuresI tried this program/app after using another app for the past year with good results. Wanted to try something new. The onboarding and the programs seem ok. I like the fact that it sets calorie intake goals for you along with your workouts. However, after using the app for one workout, I had to cancel my subscription and request a refund. While they generate a program for you to follow, there’s no way in the app to actually track progress in that plan. For someone doing strength training, it’s imperative you track your weight during each set. And, if I’m paying for an app, I don’t want to have to bounce back and forth to my notes or use a separate app for tracking the weights I’m using. Fix that and I may come back 👍.Version: 2.5.0

The app will bug and not play the workoutsI wanna start off by saying that the workouts are quality and you really get your moneys worth for a paid work out routine. The only problem is that the app is borderline unusable. Upon downloading, the workouts played flawlessly and had no problems but with each update, the app started it to degrade in quality. Currently, majority of the workouts barely play, including the warm up and cool down segments, which, for beginners is a complete no go, and really ruins the experience. Until these problems are patched this review will stay up. Thank you to all at mad muscles, this has really transformed my physique, but would you please consider repairing your app..Version: 2.10.0

Bad user experience. It’s a scam.Very bad User experience. Cancelation process is very complicated. The subscription cancel button is not visible. It only comes when your account is debited. It’s a loot. App is also not at all helpful..Version: 2.9.1

Not really thought throughWho is this aimed at? In theory all of this should work. But in reality, nobody is going into the gym to do gigantosaurus Rex Hamstring curl day. In the 2 decades I’ve been using the gym I’ve never been able to bounce from one piece of kit to the next without upsetting someone or the entire gym. You can’t do 1 set in the squat rack and then run over to the lat pull down and then on to 4 other machines to then expect to get back to the squat rack empty! This only works if you own the gym and nobody goes there or you have the likes of Ronnie Coleman’s home bb gym. (Which I’d wager if you did - you’d not be using this app…you’d have a p.t and and nutritionist on tap) The food was really lacking in meat I found. Unless I’m still in the dark ages but I’m pretty sure not every is vegan yet. Massive percentage of the meals were vegan or meat free. Back to the names of the workouts…who on earth named them!? it’s laughable. Not impressed with the package overall..Version: 2.8.0

Annoying to work withI feel like they tried making it simple but actually over did it and made it complicated. You can’t leave the app or have your screen shut down or the timer in your workouts will stop as well which is annoying when you have to leave the app every now and then to change music, answer messages etc. I first noticed this at the beginning when they have you do a plank for as long as you can to make a profile for you. I played a song as soon as I started and when I stopped the song was at a little over 2 minutes, but since the screen went black it only ended up timing about 53 seconds. Now that I first used it, it had me run on the treadmill for 5 minutes and again since the screen went dark the timer stopped and I ended up running for 10 minutes instead of 5 because of the timer. I also put that I wanted a full gym workout and it only gave me workouts without any weights. I guess it’s small things but they get annoying.Version: 2.5.1

Can’t cancel after purchasingBought because advertisements promised a meal plan tailored to my needs. I can’t eat fish, and can’t have milk produce. Lo and behold I was getting recommendations for meals including milk, cheese and fish. There is the option to change meals, but recipe options are limited if you don’t eat cheese or drink milk or eat fish. Plus, the ones where you can omit certain ingredients then don’t give you a true representation of nutritional value. Tried cancelling using the method shown on the website forums. No option to cancel where it is instructed to be. Tried emailing support, noting that I had followed the forum to the letter, and told to follow the same forum instruction steps I had followed before by AI, that clearly did not understand my note. Would imagine this caters for the majority, but a falsely advertised diet plan based on my requirements and poor customer service has driven the nail into the coffin for me..Version: 2.5.0

I got chargedI got charged 77 dollars three months after I cancelled my subscription? I used the app for about a week and it sucked so I cancelled my subscription. I remember taking my card off the app and cancelling it through the App Store; but when I emailed about the charge they told me they had no record of a cancellation. I assume this means they just keep your card info even after you take it off the app? Don’t fall for this app there are so many way better ones out there that are not a scam..Version: 2.8.1

FrlI canceled my subscription and 3 month later i saw that you still took my money for the 3 month and i can’t get my money back 🤬.Version: 2.10.4

Waste of money.My wife got the subscription for me and I found it hard to use. I didn't realize it had a monthly subscription to it of 43$ a month Canadian. As soon as I got notification of the transaction I cancelled it immediately and request a refund and it was denied. I only used the app two times. Yet they were willing to give me 3 months free for something they know I wasn't happy with as I explained it in my refund request..Version: 2.10.3

Waste of money!!!Can’t find where to cancel subscription???.Version: 2.9.6

Waste of moneyFirst of all saw there add in another app(HOME WORKOUT) which is a good app I thought of subscribing to that but unfortunately I ended up with this, in this they said if we doesn’t like they will refund. First day itself I was not satisfied asked for refund but they said they have some refund policy so can’t give it back, and about exercise no need of any equipment’s but asking for 6 litre bottle whereas there are many body weight exercise I expected that I subscribed however when contacted they are saying change the workout option but there no such option only with bodyweight, i would strongly recommend no to this app plz don’t subscribe. If possible I would have given no star.Version: 2.5.0

False advertisingHad a 2nd payment automatically taken out of my account despite signing up for only 1 month trial!! Not happy at all. Please refund my money..Version: 2.8.1

UIApps great for creating workout plans but that’s pretty much it. Not much you can do for tracking how heavy your lifts are, which in my opinion is important especially when strength training. Also looking ahead into my workout plans I haven’t seen any calf workouts at all for the next month of training. One other caveat is that when you’re doing your ending cardio you have to keep the app open or risk the timer pausing. There needs to be an option to check off workouts instead of waiting for that timer to finish before your workout counts as “finished”. Despite all of this though I do like the meals plans and the options I have, it like having a cookbook in your pocket. Workout are intense if you're not used to it..Version: 2.6.1

Do not subscribe.It’s an absolute scam. The quality of the app is poor and they are misleading customers by not clearly showing their terms and advertising fake reviews. One of their programs is ‘21 days no sugar’ which they are asking £6.99 for on top of subscription costs. £6.99 for you not to eat sugar??? They took a pre payment for next months sub from me too which they did not tell me. Apple - drop this illegitimate business from your App Store, Here the response I got when I asked for a refund within the first few hours of exploring the app: Hello xxx , My name is xxx, I am from Billing Team. Thank you for your patience! I am sorry for the delay in our response. I put all my efforts into learning and investigating your case. We appreciate you sharing your concern with us. Please be kindly informed that we have nothing to do with any fraudulent tactics. We do not hide our rules or take any illegal actions that may affect users' experience or the Company's reputation. Regarding your request to get a refund, we have certain rules and policies described here. Your request doesn’t fall under the circumstances, where the refund may be approved by our side due to the fact that all charges can be made with the user's explicit approval. In case you have any other questions, please let me know! Regards, Xxxx Mad Muscles Billing Team.Version: 2.8.2

Have cancelled this service twice and they still keep taking money outHave cancelled this service twice and they still keep taking money out.Version: 2.7.1

Horrible app that doesnt work, run by scammersThis app is so dodgy, right off the bat youre tricked into paying for what youre led to believe is a free ‘trial’. Then when you actually get to the app none of the workouts will even load. When the app then automatically charged me for a year subscription without my wanting it to the support team refused to grant me a refund despite me making it painfully clear to them it was never my intention to continue using their terrible app. DO NOT GET THIS APP!.Version: 1.8.0

Scam- charge renewal without authorizationScam- charge renewal without authorization.Version: 2.10.4

Impossible to cancelDon’t get sucked in, people. They deceive you by offering a timed discount so that you won’t read the disclaimer. Then once you’ve purchased, not only do you find out that you received less than you expected, but also you are signed up for a monthly subscription with no way to cancel. Interestingly, they make it very easy to delete your account, but that doesn’t stop the charges. I imagine the entire app follows this these “best practices” of how to dupe customers out of their money. They’re not fitness fanatics, they’re fraudsters..Version: 2.9.5

HorribleIf someone says they have full equipment, why does the program have them using water bottles for deadlifts, bands for side raises, etc? I have a basement full of equipment, dumbbells, and free weights. However, the program uses very little of it no matter what options I choose when rebuilding the program. Why in the world would I use water bottles for deadlifts? Sure I can improvise, but I have to for about every exercise in order to make it more of a challenge. Even 10/10 is too easy and I’m nearly 45! Not going to be much of a challenge for most people. This app is for beginners to strength training. If you want to try it and sign up through their website, use PayPal. That way you can cancel the active billing agreement through PayPal. No link to do so through their website..Version: 1.6.0

Big Scam AlertI saw this app on an ad and I thought the website looked okay. There is nothing personalised and I’ve read the reviews. I’m trying to cancel my subscription and to no avail I have received no support. I’ve been relayed to a customer support page wherein they “walk you through” cancelling their subscription but the page contains falsified information as the “Cancel Subscription” button does not exist in app as shown on the web page. I’ve tried contacting customer support which then sent me back the same page where they walk you though cancelling the subscription.Version: 2.7.0

Over chargedI was under the impression that my plan was around 30 US dollars my card was charged over 60 dollars.Version: 2.10.2

Fake reviews - this is a throw away appThe app is scam. These reviews must be farmed. There is no customization possible and there’s bait-and-switch regarding the nutrition element of the app which is actually a heavy add on. Upon listing that I like to work out 3-4 days per week for one hour I’m matched with a program for 3 days at 32 minute workouts. You cannot move the days on the calendar. For example, the following day in personal schedule was a leg day. The app has it as a chest day. I didn’t want to do chest the next day because I had done it today. That day is not movable and the workout is not changeable. If you missed the gym or that workout didn’t fit, you’re stuck with it. Are you thinking that maybe you could simply view the next workout and do that one instead? You can’t unlock it until that day - which may not even be the day you want to work out. And why do I want a 32 minute workout when I specifically requested an hour? Do they not offer one hour workouts? This should have been offered to me. Extremely rigid. I can’t see anyone who is actually in a gym practice using this app. I quickly submitted this feedback to support after using the app for 15 minutes and realizing it was useless. I was denied a refund. Bad app. Scam. Buyer beware..Version: 2.7.1

Subscription CancellationI signed up for this program but never used it fully so canceled the subscription last month and still got charged this month. Like many subscription models they promise easy cancellation but it is never easy and they take every opportunity to gouge out as many months fees as possible until you finally escape. It is disappointing they have to be threatened to stop charging..Version: 2.9.5

Just an app with some workouts. Nothing tailored to you. False advertising.Either half of the app/program is missing for me or there is some serious false advertising going on. There was a survey/very in depth questionnaire that they advertised would be used in order to develop a custom plan for you, the user. After filling out the questionnaire and paying for the service, everything that they advertised was gone. It’s just an app that has some premade workouts. That’s it. This is just an app that has some workouts. Nothing is tailored to you. There is nothing else offered here. It is not worth any money. Sad to see so many people being scammed here. It’s clear that they get you to subscribe with false advertising then make it almost impossible to get a refund. Never seen so many one star reviews. Wish I actually thought to check the reviews before subscribing from an online ad. Buyer beware..Version: 1.4.0

No refund, poor customer serviceAt my age and condition this program was too intense. I could not complete the workouts. Maybe 20-25 years ago I would be up for the challenge and feel safe doing so. u Unfortunately at my age, I am risking severe injury. As a result I immediately stopped using the app (no judgement please, after multiple surgeries I have learned my limits). Because I haven’t used the app in months, I simply forgot about it and any auto renewal that was associated until my card was charged. Shame on me, I get it. However the same day I was charged I requested a refund, stating my honest and transparent reasoning. My refund was denied so I requested an appeal. Here is the response I received: “ I am genuinely sorry to hear that you have such a bad impression of our services. Please kindly note that your refund request was rejected because your reason for a refund does fall under Personal reasons, and this reason is not covered by the Policy. Our team is always ready to do anything possible to keep your experience at the highest level. I re-escalated your refund request with our Billing Manager and was informed that the decision could not be changed after reconsideration. In case you have any other questions, please let me know.” My final question - what will it take to get my money back for a service I refuse to use and a company that I refuse to be a customer of?.Version: 2.8.1

Great Idea; Lacks FunctionalityI love the workouts that this app builds, but beyond that, it is virtually impossible to use. The circuit workouts seem to imply that you have the entire gym to yourself, and do not need to wait on machines. If you need to change the order of the circuit to accommodate others in the gym, you do not have the option to swap exercises. I acknowledge that the problem may be my lack of tech-savviness, but the app interface is greatly lacking in flexibility. The app also will not sync with my steps via Apple Health. I have already walked over 10K steps today, but this app stopped recording them at 3,299. I paid for the 3 month subscription up-front, so I will keep it for 90 days, but unless there are significant improvements, I do not see myself continuing with this program. Again, theoretically, it’s a great idea! Unfortunately, it just isn’t functional..Version: 2.8.3

Absolutely rubbishI have seen this sponsored quite a few places so I signed up to just 7 days to see what it was like. I did my first workout, I said I had basic weights and resistance bands but some moves I still use water bottles? I also said I struggled with press ups so it has it in there at advanced level in the 4 workouts planned this week. It didn't ask about allergic reactions and I was forced to select something from one group even though I couldn't eat any of them due to allergies! I liked you could press play and it goes through the workout but I found sometimes I was able to do many more reps in the time allowed and I don't know how sometimes does 15 shoulder presses properly in the time it allowed. It sounded like a great idea but worst thing I've seen! Don't waste your money!.Version: 2.8.0

THEY WILL STEAL YOUR MONEY!I canceled my subscription and they still charged me but this time the full amount. Absolutely absurd. If I had enough knowledge of how to I would sue.. From my experience with talking to the support and the way this app is set up it is the common crappy app. Not worth anything, just a money grab. They get you by making the first payment cheap. Give you close to no access to anything on the app unless you pay way more! I am very sorry I ever got into business with them and it’s likely you will be too. DON’T DO IT! 🥲.Version: 2.10.3

This is great if you have disciplineI think this app would be far better if it gave you motivating messages through out the day to help you want to lose weight. I feel I would be more inclined to exercise if I had that notification telling me to get healthy every now and then to remind me of my goal, I think just 1 notification in the morning isn’t good enough. I hope this can become a reality. Thanks..Version: 2.9.3

BadTry the app for few days (3) I t was not for me it’s more like hit kind work out I like to rest at least 30 second before my next set the app go to fast but understand some people like that and more fit . I explain this to the mad muscle support and to please refund the money because I not even use the app pretty much and as customer if don’t like the product return it . They refuse to give me the refund because apparently I don’t meet the requirements to qualify for refund . Don’t understand how it’s that possible just been honest and explain why it’s was not for me but they still refuse to give me the money back I ask to speak to hire ups but they won’t give me any response on that Mia the person it’s been emailing me still not give me any info on how I can contact to resolve this issue . As a customer I am very disappointed I tried a shredd and latter apps and they are great and explain better and show you the work outs more profesional and the customer service it’s great . I like to change my workout and that why I decide to give a chance mad muscle but I am not happy whit the workouts and very disappointed whit the customer service and more when the accuse me of fraudulent. So don’t use this not work the headed at all . Like I say shred and latter great apps and very good programs and much profesional.Version: 2.8.1

HARD TO CANCEL SUBSCRIPTION / Average appFirst off if you sign up be aware the only way to cancel is through the website. Which you have to request you can’t even just delete or cancel your subscription. There was no confirmation that you even canceled just have to wait until your month is done. The workouts are fun and definitely make you sweat! Only thing is if you want to change something they just give you a broad variety of workouts to choose from nothing catered to your workout for that day or week. Without you going into everyday and seeing what the workout is you could potentially be doing the same exercises two days in a row or even most of the week. Food is great gives you recipes and grocery list. But if you go to change something it will not be catered to your needs. There is no way to favorite food without making it something you have to eat everyday. Changing things in the app is not the best and always just leads to you guessing on what you should do. Overall just an average weight loss app that gives you multiple workouts to try to help you but you can’t change much without difficulties. OH YEAH IT HARD TO CANCEL THIS APP/subscription!.Version: 2.10.4

Con men.Generic work outs, not individual to you. Cancelled my subscription after trial day before renewal as they took my money a day early. Emailed them and told it’s got to be 24hrs before to cancel, won’t give money back even tho they accepted it wasn’t clear in their response. Had the cheek to ask to leave feed back a customer service is of high importance to them apparently, so here I am. Avoid them. Preying on new people to the fitness game with nonsense gimmicks.Version: 2.7.3

Don’t buy, subscription trapDo not buy this app. It’s not very good, but besides that, they will sign you up for a trial, then not notify you before automatically renewing it, then will refuse to refund you even if you don’t use the app. In fact, most ridiculously, to get a refund, you have to prove that you’ve used the app’s workouts for 14 days (which is laughable). Honestly, there’s so many better alternatives out there, don’t waste your hard earned money on this scam..Version: 2.7.1

Garbage. Avoid at all costAvoid this garbage app. Like other reviews I didn’t like it and tried to cancel my subscription. They make it so complicated to cancel it’s not worth the download. Avoid the scam of an app at all costs..Version: 2.9.6

Starting IssueI started my first workout this morning and the audio instructions for the warm up stopped after 2:00 minutes (should have lasted 4) Also there wasn't a video to show the warm up exercises, but Im not sure there should be or not. I wanted to as the question within the app but there's no facility to do this, only prescribed categories of questions you can ask the built in coach. Rated this 1 at the moment but happy to re-rate if I hear back from developers to answer above issues.Version: 2.8.2

(DONT BUY IT!) extremely frustrating to useI wouldn’t recommend this app to anyone, it’s very frustrating to use and definitely not worth the money.Version: 2.10.3

DisappointingApp constantly stops music when switching to the workout. Workouts have to be downloaded to use which is terrible in my area as phone service is non-existent in the gym. Would like a refund on the initial fee..Version: 2.10.0

Not worth itMany other aps with higher quality content here. Would not recommend. Reading the other reviews it’s seems like many people seem to have the same problems as me. The worst is they would rather offer you 3 months free then issue you a refund. Stole my money and can’t get it back. Not worth the headache..Version: 2.10.4

Not what was advertised at allNot continuing with this program as it seems to be only a chat bot type of service and there is no way to easily change routines or workouts. Very very unimpressed and a huge waste of money. I wish there was a way of getting a refund.Version: 2.5.1

Do not subscribe!!This company and their customer service is absolutely terrible. Clearly their time and effort goes into advertising rather than their product. The plan is not tailored to you at all. You have to it extra for the meal plan which is not clear. It is also not clear when you are signing up that you are buying a recurring subscription. I wanted to try 1 week. I was then charged £30 after that week. It wasn’t clear that this would be the case. None that f my emails stated this. Just a small part of text at the bottom of the page when you go to sign up. No emails to notify me my trial period was ending and I would soon be charged. I requested a refund as soon as I realised I had been charged and they refuse to refund me. Terrible predatory app with awful customer service. Please avoid at all costs!!!!!.Version: 2.10.3

Missing Major FeaturesI recently tried out this app, I must admit I love that it had some helpful meal plans, but unfortunately that’s the only good thing I find about the app not to mention you will have to pay for advanced meal challenges. I find it too pricey for what it offers. One major drawback for me was the lack of a feature to record progress, and I found it difficult to complete the sets within its allocated timer. While I would have liked to give it a higher rating, I feel that other gym apps offer more features for a lower price..Version: 2.9.5

LAZY SCAM ARTISTSI downloaded this app months ago and based on glitches and a poor operations i decided my subscription wasn't worth the $50CAD the only issue is they make it IMPOSSIBLE TO CANCEL Theres nowhere in the account to cancel ! Theres nobody you can get get in contact with !(I sent multiple emails with no acknowledgment) Im watch my money get sucked from my credit card and I cant do anything about it. This is genuinely the worst customer experience ive had with an app. These administrators should he ashamed of themselves.Version: 2.9.2

Poor supportI subscribed this app few days ago . I don’t feel comfortable in their program. So I opted for refund but email address they provided for refund is not active. Unable to communicate with them. So I lost my money and time with this app. I don’t recommend this to anyone or will never use this app..Version: 2.10.0

BoringDiet is tuna sandwiches several different ways. Workouts very vanilla. If you are an absolute beginner, you may get some benefit. If you know your way around the gym and just want some diet or different training inspiration, don’t waste your money.Version: 2.9.5

SubscriptionNo where does it say that I’m subscribed to this app, yet money just came out? I can’t find anywhere to unsubscribe. Really cheeky of you guys to make it near impossible to unsubscribe so you can keep taking our money..Version: 2.10.3

Charged even after unsubscribedThe team is difficult to reach out to. I unsubscribed last week, still got charged last night..Version: 2.9.5

RefundUnfortunately based on them not giving me a refund which was very much any understanding person would refund since I requested it immediately after the purchase went through. I didn’t even open the product! I mistakenly purchased and then unknowingly purchased an add on. So I sent email IMMEDIATELY after this happened stating I didn’t mean to purchase nor did I check the box for the additional pdf. Well Katherine and her team in billing said it didn’t fall under their rules or whatever. So I can’t in good faith recommend this app or company based on that. Especially since I IMMEDIATELY sent a request to cancel and explain like I didn’t even use or open the product. No stars based on the outcome. Thanks Katherine from billing, I work really hard for my money, glad you think it’s okay because of your guidelines n rules i to keep it and not offer a refund!!! Especially since it was IMMEDIATELY AFTER unopened product was attempted to return and accidentally purchased,. Bad business, karma will come back around.Version: 2.10.0

BasicHi Guys The app doesn’t work for me. At least we should have a trial version go in and check. Even my schedule isn’t download. It’s getting an error while I’m trying to open it. So plz return my payment and take action to improve the performance..Version: 1.2.0

It's a trapI already cancelled the subscription, but still take me usd37. There is no account details or payment in this app. It's a trap.Version: 2.7.1

Doesn’t track accuratelyI purchased this app as it was recommended, since starting the programme, i have linked it to my Apple Watch / health and on the first day, it tracked accurately, the second, it hasn’t tracked steps and calories. I have shut down the app and restarted it, uninstalled the app and reinstalled and still no joy ..this impacts the daily challenges also as it won’t recognise my achievements! I purchased this with the intention of having a all in one app with nutrition, however, that is a separate cost .. not what I wanted, not accurate .. not happy ! Total waste of money.Version: 2.9.6

Not impressedFirst training day. The program showing pictures and words written about barbell press yet the person talking is saying dumbbell press. Can’t record any weights lifted. I like that you can swap out ti different means of training. This is good if you can’t get to the equipment. I will stick it out for a few weeks hopefully this improve..Version: 2.2.1

Mr AWhy meal plan is not included in the app when i got the premium program for 3 months. Not happy. Why is has to be separate? Accidentally chosen a wrong app. Waiting to complete the 3 months and never come back again..Version: 2.7.1

MauvaisJ’ai payé pour un abonnement, je n’y ai même pas accès. On me demande de me réabonner.. J’essaie de me faire rembourser en annulant l’abonnement, on me dirige vers plein d’articles inutiles. Extrêmement déçu, ça me semble meme frauduleux..Version: 2.10.4

GarbageEven the creature can’t answer questions nor her it working on an apple iPhone They don’t even respond Utter and complete trash.Version: 2.10.1

Charge me $50 for no reasonThe app didnt work, i got charge $50. i didnt even subscribe to anything, got charged $50 again for no reason. now i am $100 out and got nothing.Version: 2.7.0

Don’t waste your timeLet me begin by stating that I am a professional sports trainer, certified athletic trainer and sports medicine teacher. I like to check out and see which apps are they best for me to recommend to friends and family alike This app and they’re services in general are a joke. Many of the reviews left here are bot/fake reviews. They try to fool you with what seems to be an extensive survey which is little more than a ploy to get you into a false sense of care. Which they do not. If you do end purchasing a plan through them PLEASE, PLEASE, PLEASE BE AWARE that you will not be getting you’re money back. When your are unhappy and dissatisfied( unfortunately you will be) with the half hearted attempt they created here; they will give you email run around and give every reason to not refund. I looked up their refund policies and followed them to the T. However they stated it was out of their control and the best they could do was offer me more free months of their terrible service. You will not receive a refund and you will be out of your hard earned money. Put it towards something better for your health(better foods, gym membership, etc) DO NOT WASTE YOUR MONEY!!!.Version: 2.7.2

Terrible App keeps taking moneyThis is the worst. It keeps taking money from my account and there seems to be no way to unsubscribe from it. In this respect it gives you an authentic Gym experience which is precisely what I was trying to avoid. Absolutely horrible experience with this app. I hate it..Version: 2.10.0

App is brokenI signed up and paid my money. I downloaded the app where I assume my workout plan is. The app is broken. On the second screen where you “choose your language.” It just won’t advance to the next screen. My muscles are mad they aren’t getting what they paid for this far..Version: 2.8.3

Ok app 25$ lostDoesn't let you pick exercises. Doesn't let you remove the resistant strap. I want to weight lift and use dumbbells only. To much weight for certain exercises or just too buckly for them. I was expecting more customization..Version: 2.10.3

App needs workThis is a good service but the app is kinda broken -dates don’t align with days of the week. This makes it just a bit more complicated to figure out work/rest days and workouts you’ve missed. Calendar also starts on the wrong week when i open the app. A “today” button could be useful -workout summary will give different reps and sets than the videos once you start a workout. -there’s no way to view videos without starting a workout, so if you’re trying to study form for a specific workout or stretch it might accidentally log an extra workout and screw up your calorie tracking. also please split the cooldown into separate sections so i don’t have to watch the whole section for a stretch i missed..Version: 1.6.0

Unhelpful, nor the best app to useI gained an injury 3 days into this programme, having emailed them to ask for a refund they wouldn’t allow it because ‘this goes against refund policy’ my reason wasn’t good enough. Although they offered a free month and some bits on the app it was still no use as I can’t physically use the programme for sometime until I recover. There are also much better apps around to use. I wish I read the reviews before signing up. But live and learn. steer clear.Version: 2.6.1

Scam, the money back guarantee does not existComplete scam, do not waste your time, it doesn’t tell you anything more than what you need to know. Meal plans are unrealistic, you can find all of this information simply on Google, and the money back guarantee is a complete scam. You won’t get your money back no matter how closely you follow the policy and even if you comply with everything they will try and find a flaw and tell you to keep going and as such won’t give your money back. Don’t even bother buying a subscription, your money is far better spent on a gym membership and if you truly need something to motivate you get a personal trainer who can actually help you properly with form in the gym in person rather than this subscription..Version: 2.9.5

Another one of those subscription scamsThe workouts, whatever. They’re fine. Not the point. Sign up for this and you’ll never see the “we will charge you forever and ever until you figure out how to make it stop” warning, but I’m sure it’s buried in the terms and conditions that no human on Earth has time to read through. I genuinely was led to believe I was signing up for 1 month trial. I stopped using it and then stumbled across it later only to discover it still showing me workouts. Hmm, I wonder. Oh yeah, still charging me and at a higher monthly rate than what I originally agreed to per month. It took me an hour or so to finally figure out how to cancel. Always so easy to sign up, never quite as easy to find the “cancel subscription” button. If you’re trying to cancel, Settings (gear in upper right hand corner) > Help > Subscription in the app. From there straight forward to cancel. Just another one of those apps/companies hoping to make money because people forget they would auto bill. What a joke..Version: 2.2.0

SCAMI’ve never had to do a review on an app but people need to know that this one’s a scam. I bought the “plan” that they talk about on their website then they told me to sign in on the app with the code they “sent” but I didn’t get one. I’ve quadruple the spam folder and checked that the emails line up. THIS IS A SCAM!!.Version: 2.5.1

TraductionTraduction non complète et mal traduit.Version: 2.10.2

Decent plans but not enough featuresThe questionnaire to get set up drew me in because I was hoping for a specialized workout plan. The plans were ok but you can only swap out entire super sets not individual exercises. The plan requires each video to play in its entirety to register as a completed set and the timings for some of these are a little too quick and there’s nothing you can do but pause the video. Also I don’t want to have to watch a video every time. Trialed a one month plan but won’t be continuing.Version: 2.8.3

Good quality app but not quick to resolve billing issuesOver all I enjoyed the app and found it to be good at guiding and it’s easy to follow. I am a clinical exercise physiologist who works in both a weight management clinic and a pain clinic and I like to try out apps before I recommend them to my patients. This was an app I liked to recommend but since I missed the period to cancel (I understand that is my mistake and I had emailed regarding my mistake). They billed the account and I had explained to them what had happened (the day of the renewal) and after several emails I was denied a refund. I do understand that they are within their rights to deny the refund I just found it crazy that they were unwilling to work with me. It’s a good app. But just beware of the subscription end date. I gave them feedback that it would be beneficial to their customers to get an email about a week or two prior to the renewal to give the customer a chance to cancel if they desire..Version: 2.7.0

ScamDo not buy.Version: 2.10.4

Slick app and concept, but not fit for intended purposeI loved the idea of this, simple graphic based interface asking simple questions, leading to a personal fitness programme The reality was different though - some of the questions didn’t give the scope to tailor in the way I needed to e.g I have a home gym with some equipment (only home with no equipment or commercial gym), and improvement could be ask for an alternative piece of equipment to use during the programme There is only an iPhone version available - not for the iPad and not for Apple TV (let alone anything web based), although possible, even at home I struggle to get the form and technique right from the tiny phone screen… many pausing and rewinds, very frustrating when you only have a set window to work out in Unless I missed it, there was nowhere to record personal comments on personal form techniques, and perhaps more importantly what weight I’m using (not to mention some advice on selecting the right weight to start with) I’m an early 50s senior white collar worker, with little time, and (ahem) a bit more out of shape than I’d like to be - despite the sense I got that this approach would take into consideration my personal idiosyncrasies- but it didn’t This may work for you, but do only the free trial first if you’re tempted.Version: 2.5.0

Mad Muscles ReviewI really enjoy the Mad muscles program, I enjoy having a guide to follow. The workouts really are good, and it feels like someone is there with me showing me the correct technique. I have looked, and I don’t like how you can’t choose which days you would like to work out, it automatically chooses for you. Which I’m more free some days than other. I also wish you could add on more exercises for that day. I only get 5 per day, and in the beginning I said I would like to do an hour each day, the workout is about 32 minutes. I wish the app was more customizable, it seems it’s either this way or the highway, you can switch out exercises, but you can’t add on more if you want to. There is a test my fitness feature to see what category you fit, (beginner, intermediate, pro) so maybe there are more options in the pro? Like I said, you can switch out exercises but I can’t add on more, even though when I first signed up the app asked me how long I’d like to work out per day, and it’s only giving me 32 minute workouts, high an easy fix is to let me add on more exercise per workout each day. I’m sure there’s a fix that I’m overlooking.Version: 2.5.0

Worse experience everI don’t recommend this app they start charging you without your permission, and the app it self it useless doesn’t wast your money here.Version: 2.10.1

I have paid for 3 months and it’s uselessI found mad muscles online and really liked the path it was leading me on when it came to the questionnaire. I’m about to start a new career but need to get in better shape. Everything looked great and liked how it would help with the meal preps and scheduled workouts and it just seemed personalized to my figure and what I wanted to achieve. So I paid for the 3 month subscription, then it took me to a page to download the app. I downloaded the app and it freezes on “select your language”. It has the continue on the bottom but it doesn’t do anything, it’s just frozen. I’ve forced the app closed, i have deleted and re downloaded the app, I have my phone updated to iOS 16.5, but the app will not go past that page. And customer support is on the app only. Im not a big fan at the moment because it feels like they stole money from misleading information to an app that doesn’t work at all. I wouldn’t download unless they specifically identify this bug in the app and fix it. I would like to still give it a chance, but do not download until this is addressed..Version: 2.8.3

Great basic concept. Needs fine tuning.The workouts themselves are good. It’s nice to have an app that builds in intensity based on states current fitness level and goals. It may be because I’m still early with the program but it’s strange having exercises that only target large muscle groups and never small ones. There are also some exercises like bent over rows that show up in almost every workout which is weird and feels like a good way to over work a targeted area. That said, the ability to swap exercises makes it easy to avoid that concern for folks who at least have the exercise knowledge to pick appropriately. Things that could make the app better: -Targeted exercise swapping by Goal or muscle group. Literally any guidance since part of the selling point for the program is “good coaching”. -the ability to adjust the meal planning and time commitment. I entered commuting to 1hr of meal prep. I assumed that meant per week. The meal plan has me trying to do 30 min/ meal/ day for 3 meals and 2 snacks. That’s 2.5hrs a day for cooking. Just no. The fact that can’t be adjusted in a paid plan is not great. -the app needs to pair with fitness trackers. It currently doesn’t talk to any OS fitness app for activity and calorie tracking. That’s a big hole in the build that the majority of other fitness apps have. Right now the workouts are good for what I personally need. If these gaps are addressed, it would be an all around 5 star app..Version: 2.0.2

SubscriptionI’m trying to cancel my subscription but it says I don’t have one but still takes money out of my account..Version: 2.10.4

Lame tacticsA lot of filling in for a paywall, very predictable and cliche. To the product manager, learn conversion..Version: 2.8.1

Careful Charged my account twice without consentReally hard to get a hold of them and they make it extra hard to find an assistance button.Version: 2.10.4

Scam artistsWhen signing up I accidentally clicked a button (the largest button on the page) that then immediately charged me for a meal plan. I sent an email to support asking to cancel within 3 minutes of clicking this as I did not want to include the meal plan and was told it was non-refundable. This is the definition of a dark pattern by a company. Incredibly scummy way of weaseling an extra $7 out of people. I do not recommend this app at all as I do not support sleazy ways of stealing money from people. Update: (maybe you missed it in the message above) I reached out to support minutes after I signed up saying I didn’t want the meal plan add-on that was sneakily put in front of me due to patterns mentioned above. Was then told I am not eligible for a refund. I hadn’t used the product, I “purchased” it minutes before, reached out immediately after seeing the charge, and was denied. I stand by my statement of calling you scam artists.Version: 2.8.1

Refuse refund , customer service unhelpfulPlease stay away for this app. This app is not what I needed and to navigate through the sign up stage to look at the app they had taken 3month payment off me. Then an additional payment for food program that I didn’t want. I have contacted them to ask for a refund as Iv cancelled the subscription within the hour and they have refused. There is no cooling off period or any free trial period. It’s clear they only want the cash and no look after clients or potential clients. Do yourself a favour save some cash and go elsewhere..Version: 2.10.1

Not worth the money.Nothing special here. I wasted $35.00. Everything on here you can get on YouTube for free. Diets and meal plans you have to pay more for of which you can also get for free elsewhere. This product would be better offered (ie better value for the customer) as a fully bundled package, workout, meal plans and challenges for one price as opposed to “nickel a diming” for all these add ons. I will watch the videos for the next three months because I paid for them but will not renew this or recommend it..Version: 2.10.3

Poor UI of the app and troublesome to cancelMy user experience of the app is poor. At times it would have no sound. It would not track the progress. Using the app on the computer is even worse. I stopped using it after the first couple weeks and deleted the account and forgot about it. But just yesterday I got charged for 3 months again! Had to redownload it and tried deleting the account again. This time I received the confirmation email about the cancellation. (Buggy app all around or is it on purpose?) Contacted the support, asking to refund the last payment that was taken just now, but received a response saying that it’s all laid out in the terms and conditions and it’s not gonna happen because I didn’t cancel 24h before the second payment was due. All in all poor experience. Update: after responding to their reply now I received a longwinded email basically telling me the same thing again. And offering to reactivate the account. Lost cause. Keep the money..Version: 2.3.1

Don’t use them.Underwhelming. Waste of money. I’ll try and get a refund. Unable to interact and ask my questions. They only allow you to ask questions that they mandated. No flexibility. Workouts are completely off the mark. I am offended by this scam..Version: 2.7.1

ScammersPlease do not download this app at all!! They take money from you without you even knowing!.Version: 2.8.3

Fake email thievesUnsubscribed but they kept charging. Customer support is a fake email address. They have way less good reviews on the actual internet. Apple is being dodgy showing stars so high!.Version: 2.5.1

Seemed OffSomething about the app was “off.” Right from the very beginning I felt like I was being misled. I chose to purchase through the AppStore because it offers a bit more reassurance for refunds. I answered their questionnaire and was given workouts that didn’t match the amount per week or length of time per day. So that was weird. Then there really is no way of switching out workouts. You would have to change the whole workout. My gym didn’t have some of the equipment needed and it wouldn’t let me change. Another annoyance was that the app will pause the workout when you multitask to something else. So you are stuck with your phone on and only on the app. I ended up doing two days of workouts, which were decent. But didn’t seem like it was customized to me. My guess is they fake being customizable with a fake questionnaire, then give everyone near the same workout. Then charge people like it’s a personal fitness coach and don’t allow refunds. At one point I tried to go to the “chat” and ask questions to a “coach.” It was a bot that only allowed you to answer like 3 options, and didn’t really do anything..Version: 2.10.3

BE AWARE DO NOT PURCHASETerrible customer service completely inconsiderate of personal circumstances. If you are wanting a robot-like non-personal customer service you have it here - staff just recite terms and regulations back at you. Process of subscription and renewal is not transparently explained at the start of the process. PLEASE POTENTIAL USERS DO NOT PURCHASE WITHOUT KNOWING WHAT YOU ARE SIGNING UP FOR. Because staff are completely unhelpful, inconsiderate and quite frankly disrespectful in the event you get trapped in a subscription. Staff are not interested about the care and wellbeing of their customers, they are truly only interested in making money. The app description describes how they want clients to ‘feel incredible’ and staff explain they ‘do anything possible to keep your experience at the highest level’. That could not be further from the truth from my experience of this app and its customer service, my experience continued to get worse and worse without my circumstances or situation being considered by the customer support or billing team. Would highly recommend people spend their money elsewhere, the app is not flexible in terms of workouts and it does not allow you to amend workout plans. The diet recommendations are poor and I did not find them useful at all..Version: 2.9.5

Watch you paymentsSo. I bought a 3 month sun off ITUNES and I canceled the auto renewal. It is expired. BUT you went and somehow billed me yesterday for a renewal thru PayPal!!! How!?!? How is that possible? Refund my money or I’ll go get Visa to do it..Version: 2.9.2

Decent App for Workout IdeasThis is a decent app to construct a workout regiment, but it lacks in some areas. The app does not track your workout progress (I.e. weight per set) nor does it allow you to change exercises after you e started a workout. It would be very helpful if the app allowed you to change exercises mid work out in case the gym is busy and certain equipment is not available. The companion food app also needs more flexibility. Instead of only being allowed to select certain recipes, it should track your actual food consumption. I will probably use both of them for a month, but probably not after that unless they get a major upgrade, building in more flexibility..Version: 2.8.3

Money grabbing companyLiterally wanted a good app to do my workouts but I couldn’t have a sneak peek at their workouts without paying. So I paid, and then had a sneak park. Within twenty minutes I’ve decided this app wasn’t for me and I have requested for a refund. I repeat, after 20 minutes of purchasing this app. We’re here one week later, or longer, my refund rejected. After asking why I didn’t like the app, what could they do to improve…etc. Well, first get a good customer service together?! And grant refunds to customers or offer sneak peaks or something. Im sure this is illegal. So stay away from this company, there are better workout apps there..Version: 2.5.0

Wouldn’t bother- expensive and not sophisticated enoughProduct isn’t for anyone serious about gym training unfortunately. Requested a refund immediately on the day of subscription, but the customer service team wasn’t able to provide due to their money back guarantee policies. My personal reason was that the… Product simply isn’t as good as others on the App Store market and is more expensive. But this would breach a ‘money guarantee’ policy… Wished I was able to do a trial before falling into the subscription trap.Version: 2.2.0

SCAM DO NOT DOWNLOAD THIS APPThis rubbish app is deducting $50 NZD without my permission when I have specifically cancelled (after one day of seeing how bad this app is) I’m going to complain to every authority there is about this app for this scam theft. Notice all the other feedback around the same issue you scum bags. Disgusting company and ethics of those involved..Version: 2.8.0

Mad Muscles is not the Kind of Company I ever want to useI had a plan to try and workout with mad muscles but it was a pretty long questionnaire to get through the whole thing to get a result with some workouts. I tried them and they weren’t really as specialized or as specific as the results I put in for I quit using it and moved on to my own thing. Now they charged me a year after my plan for a whole new subscription plan after seeing I was not using their current plan. I contacted customer support and they rudely did not regard anything I said and practically stole $70 bucks from me. I have a problem with the customer service and integrity of this company. Happy customers is way more important than charging them after they do not use or want their program. Did not get the app do not pay them!.Version: 2.5.0

Money taken 2 weeks after cancellation.Cancelling membership in itself is a nightmare. cancelled long before payment was due to avoid being charged for this month and have just seen it’s been taken out. nothing you can’t figure out yourself in this app, some may find it useful but not worth what is pretty much £40 a month. Wouldn’t be surprised if it isn’t cancelled even after finding the cancel button.Version: 2.9.6

Incomplet et mal conseillerIncomplet et frais cachés.Version: 2.10.3

Hidden subscriptionI had signed up the app for the one week only program. I was dismayed to see the creators had hidden an auto subscription to the app and had charged me for a full subscription at the end of the week without notifying me that they would do so. I wouldn’t have extended past the initial week given the so so quality if the app..Version: 2.2.0

It is a scamThe app is not good, they have some strong marketing where they offer you to trial for a very low weekly rate and then charge you an expensive monthly fee after the first week. They also won’t give you a refund. Be very careful with this app. Also during signup they will offer some stupid materials. Be very careful what you press there, as they make it seem like you are refusing it, it they are actually including everything in your plan. Don’t use this app..Version: 2.10.1

Literal App Doesn’t WorkHorrendous application that mechanically does not function. 30+ attempts at getting the app to function and at best it will be operationally for a few hours a week. And yes, I am not the problem, my phone is not the problem, my internet is not the problem. It is the app. And of course, the “support” takes multiple days to respond to a request which of course, can only be done via email and no phone number for contact. When you finally get time in your day to sit and do a workout, you go to open the app, and it doesn’t work. Shame that is clearly built with the laziest/cheapest software engineering team in the year 2023. Interface was great for the combined total of 30 minutes it was operational over the past 14 days. This app quite literally created more problems/hindrances to working out than I had before..Version: 2.7.1

Scam & App that doesn’t deliver - AvoidDo not waste your money this is a scam, they take your money and they do not provide the service they say they do. They then won’t refund you even if you cancel and will keep your subscription running and taking payments for as long as possible. I’ve reported them to my bank and Apple who are investigating. This feedback is also available by many other via other review sites. Don’t be scammed!.Version: 2.10.4

ScammersThey stole my money and they have a refund policy that is really dodgy. Avoid it at all cost. They rip me off with almost 90 aud. Even I ask for a refund 10 minutes after download the app.Version: 2.10.4

SCAM SCAM SCAMFound this app when trying to gain some muscle and and it has since become the only time I’ve ever fallen for a blatant scam (I suspect most review are fake). The ‘exercise plan’ is absolutely barebones, not remotely customised as advertised. The food plan is just as insulting, not at all helpful and ignores personal preferences. Lost £40 to this trash. Assumed it would end after the period paid for. Assuming it had been cancelled I heard nothing until I received a further £68 charge 4 months later. This app is outrageous, the numbers are not remotely connected, no reminders are sent and a lump sum was suddenly taken. Unbelievable this is allowed on the App Store DO NOT BUY.Version: 2.10.1

Don’t recommend that app.After using that app 10 minutes decided to get refund. App is useless and there is no chance to change exercises following the plan for instance push (chest triceps) and pull (back biceps) I don’t like it and don’t think mixing exercises as provided in the app are good for your body building. Unfortunately after couple of emails I got message from Billing team saying that I’m not qualified for refund. That’s a shame because I just lost £45 for literally 10 minutes of using the app. Don’t recommend at all..Version: 2.5.1

Disappointed in Mad MusclesSo basically, I am pretty keen on getting into the gym and working out and thought I would try this app to get a routine, so I signed up here and made an account, couple hours later I injured my ankle where I was told it was a level 3 sprain so obviously couldn’t commit to this routine yet. I contacted the Mad Muscles team about my injury and wanted to cancel membership as I could not commit and as I literally only signed up a couple hours ago (didn’t even use their product yet). Instead I was told my refund was rejected and not accepted. Therefore I left to believe that clearly their team care more about money then their customers. Very unhappy with this service and will NOT be returning. I recommend using a different service as this company is more of money grabbing act. Disappointed..Version: 2.5.1

Poor trackingIt’s important to keep track of progress. There is no meaningful way to do that in this app if you’re concerned with tracking your weights. It’s a app that forces you to follow routines that are pre-set and largely restricted and force you to wait out the “rest times”. The inflexibility of the app, as it relates to both functionality, ease of use, and variety, surprised the relatively polished presentation of the app itself. I tried 3 full exercises but knew it wasn’t going to work long term and requested a refund. They rejected my request for a refund without a serious response other than what felt like, “sorry about your luck.” Since there was no free trial, I couldn’t experience this app prior to payment. If I had, I most certainly wouldn’t have paid for it. Their refund policy is so restrictive that virtually nobody will ever meet the requirements of actually receiving a refund. I would highly discourage anyone from purchasing this app..Version: 2.9.5

It’s a scam !They will not honour the 30 day money Back Guarantee!! They will send you some bs about the policy! The money back is a lot of BS! They will talk themselves out of paying you back! No point on trying to contact you’s I’ve received several response from 4 different people from your team all have given me different excuses! I highly recommend for anyone who thinks it’s worth getting this app. Don’t!.Version: 2.3.0

Rip-OffDo not use this app, if you try to deactivate your subscription they’ll tell you they have but keep taking money from your account. Only way to fix it according to them is ask apple for a refund but because their subscription doesn’t show on your apple account they can’t help you… money trap.Version: 2.3.1

Cant easily cancel subscriptionPoor cancelation process, make it terribly tricky to cancel so you cant get out of the app. Your trapped paying and not using the app.Version: 2.7.0

Cancel renewal still getting chargedTried to cancel renewal can’t log in to account still getting charged $70+ dollars. Workouts are messed up only getting 2 exercises that repeat like 6 sets instead of 3-4 different exercises over 3-4 sets just seems very glitchy at times good if you have access to a gym looks like there may be more options when you have equipment for for at home workouts with minimal equipment it’s only good for maybe 1-2 weeks then the exercises get messed up.Version: 2.9.6

Do not be fooled by this scamDo not, I repeat do not subscribe to this application did not pay them any money they false advertise. All the reviews you see on the website of fake reviews. Let’s be honest do you really think every single person that makes reviewed would have a professional photo of themselves, of course not. Look at all these reviews on the App Store. Do we see any photos on the reviews no. It’s a scam they advertise and moneyback guarantee, but when you asked for a refund, I tell you it’s not able to be approved. It’s all just a load of rubbish. They don’t know what they’re talking about it’s a load of crap. And the customer service of really really bad they don’t get back to you and they lied to you and I just keep trying to get you to purchase more products do not get involved with this company. It is literally one of the worst cos I’ve ever come across and I’m sure many people can say the same. If you look next my review, it’s a one star, one star, one star one star for a reason.Version: 2.7.1

Scam, no free trial, no refunds/ money back guarantee is scamCancel you credit card, it’s a complete scam, they burn you on the subscription and the money back guarantee is void for change of mind/ you didn’t like it/ not fit for purpose/ app states one price of subscription yet completely different credit card charge. App leads you to believe that there is a free trial and 30 day money back guarantee both are bs..Version: 2.5.0

FraudulentThe workout plan is not personalised, and they advertise that the nutrition plan is included, and then ask extra for it. The subscription information can be only found on their website, and not in the app or in the subscription under settings, to make it difficult to cancel. They are not customer focused, and definitely not respecting many customer laws, acts, and trading standards. I’m not able to get a refund from them, so I’m working with my bank to get a refund, and I’m also going to open up a case with the Ombudsman, once the 28 day, no response, period passes. Avoid this app. No real value, and definitely fraudulent..Version: 2.10.3

Shaking my head. What a joke.I can watch Instagram fitness models and get more out of that than this app. I mean $50 for 6 months is pretty cheap compared to a real personal trainer, but the workouts are an ABSOLUTE J-O-K-E. I will be calling my bank tomorrow for a refund, and deleting the app. Shaking my head in disgust. I guess it could be okay for someone FIRST STARTING that has NEVER worked out before in their life. But considering I set the difficulty to 10, and said “I know my way around a gym” I mean, I can’t help but laugh at what it provided me with. I have dumbbells, a weight bench, and a resistance band. This thing told me to use 6L water bottles. Watching the video examples, the model has nice form, and provides a good example of the set. But again, seriously, if you have any basic knowledge of workouts and what to do for different muscle groups throughout the week, don’t waste your money. I only wanted to try it out so I’d have a strict routine to follow, because I do better that way and I can get chaotic doing every muscle group sometimes when I don’t have a list of sets to follow daily. All in all, saying I’m completely unsatisfied is an understatement. Whoever made this needs to LEVEL UP!!!!!! There is FREE content out there BETTER than this. Very disappointed..Version: 1.9.0

Not even worthy of one star.Please avoid at all costs. They will only take your money. Absolutely the worst app I have ever had the displeasure of using. Signed up for 3 months, used it 4 times in January. Forgot to cancel it then without warning or reminder took almost £60 out of my account. When I got in touch they said there’s nothing they can do. All they care about is taking your money. Do not use. Do not use. Do not use..Version: 2.8.0

App troublesI like the program and the types of work outs provided what i do not like is how it says it’s extremely customizable to personalized performance yet when i put in my dietary likes/dislikes it still gave a loads of meals that i do not eat yes i can switch them out but i have to sort through loads of foods i do not like as well as the work outs i cannot pick the days in which i like to work out it chooses for you not only that but i have had the app for 7 days now and it crashes at least 4 times a day preventing me from checking work outs, meals or even recording my daily progress goals also if i do a different work out routine outside of the app it does not let me mark that day as completed anyway especially when it comes to the challenges if i forget to mark a day I can’t edit to mark 2 days done the next day it forces me to pretend i never did the day before….Version: 2.7.3

Not goodLiterally terrible pointless workouts , avoid this app.Version: 2.5.1

Worst app and meal plan I’ve ever tried -Read the fine print on money back guaranteeThe app looks promising with all the effort it takes to get started. When I went to start the workout, you can’t actually start. You have to wait for it to load and wait and wait and wait. 15 minutes later the app is ready. The videos jumped right in without any setup time. There’s no workout overview. There’s no description of anything you’re doing. Just a crappy poorly timed video. I didn’t even use it through the first workout. Complete junk! But be warned…if you want to get a refund, you have to suffer through the junk weeks and show proof you used the app. Complete trash! As for the meal plan, I chose the 1 hour prep plan. Apparently, that’s 1 hour per meal. The meals presented were extremely complex and would take 3+ hours a day to prep and cook. The shopping list was for individual meals and each has a long list of ingredients. Throw in another couple of hours to build your shopping list and go to get the ingredients. I’ve done lots of meal prep plans and there is the least useful and most complex of any I’ve used. If you’re looking for a workout app or meal plan, save your time and money and try any other before this one. It got 1 star because there isn’t a 0 star option..Version: 2.5.1

Fraud AppThis is a kind of Fraud. The App offers you to subscribe on discounted rated and will save your debit card details and they deduct a huge money later from your account without your consent. The same has happened to me and I have written to them for explanation. Even the App itself doesn’t give you a good plan. Never share your personal account details with them and don’t waste your time..Version: 2.5.0

Beware - FraudNo security access code is ever emailed. Unable to log on. Support doesn’t answer emails. Stay away..Version: 2.10.1

Thief’sPulled a random $80 out of my account and haven’t replied to me in two days.Version: 2.9.5

Do Not Purchase - You will be charged more than you thinkI would strongly recommend avoiding this app. I purchased a weeks plan and a meal plan to see if the program was worth purchasing. I authorised a payment of around £6 however once this is over they charge you a ridiculous amount around £40. I was charged for two months as I didn’t check my statement until the following month. They make it very difficult and unclear about these charges. £80 for a basic plan that you can find on the internet. The level of customer service is actually shocking as well, I submitted a email for a refund and was sent a reply saying it’s been rejected. No help whatsoever. I was offered an extension of 3 months at no charge but I am definitely not interested. Do not waste your money. If you want to cancel your subscription this is also not straight forward.Version: 2.8.3

Poor serviceSpent valuable time filling out the questionnaire to then find it was a waste of time when looking at my meal plan I’d been given. Also be very aware of the additional costs they will charge you for extras. Simply saying yes to these extras rather than using Apple Pay again will charge you a substantial amount extra. Make sure if you are unhappy with there service that you follow there strict guidelines for a full refund.Version: 2.10.3

Keeps taking money from accountAlthough I’ve sent an emailed and tried cancelling through the app but I subscribed through website says to email support to cancel and I’ve email too with no reply wouldn’t recommend kinda feel like this was scam.Version: 2.8.0

Impossible de se désabonnerService pour se dé-inscrire complexe.Version: 2.10.2

BEWARE SCAMThis company is the most sly and sleazy of any I have had the misfortune of encountering in a very long time. They lure you in with ‘custom’ plans and then get you hooked through the fine print in their ‘policy’. In my experience I had purchased a week to try out the service and couldn’t find subscription renewal anywhere on my phone like all other apps it wasn’t in the SETTINGS it’s hidden within the HELP section of the app. Turns out they then charged me £30 for a whole month and their customer service are arguing the toss that they’re not going to refund me but I won’t surrender because they should be shutdown. The customer rep I spoke to even ADMITTED that she wouldn’t be happy about the renewal either. What hypocritical scammers!.Version: 2.3.1

Add to app!Mad muscles app needs some adaptation to the fact recipes can’t be so select they are great ideas but maybe need to be able to add your own meal or if swapping it add more or less ingredients too. Also tracker info could be expanded as I have a Garmin watch not Apple Watch so is tracking my phone and I don’t take my phone everywhere. Add a calorie counter And notes tab Hope this gives more add ons to your app!!.Version: 2.10.2

Buggy. Not enough caloriesAn “assistant” bot gives you mediocre training and nutrition advice. I’ve had a lot of difficulty logging my workouts. Support doesn’t even have the same schedule that I do so they are having trouble helping me. You aren’t able to log the workouts without allowing example videos to play for the entirety of the 45 minutes routine. Even when you do it doesn’t always work. Also, there isn’t currently a way to change the number of workouts per day or week, it also isn’t apparent that you can make dietary changes like cutting out milk or sugar (unless you pay extra). A feature I would love to see is a daily nutrition profile. The meals’ nutrition values are meticulously listed but there’s no way to see how many calories, grams of protein or carbohydrates you are consuming in a given day. The app also offers to connect to the iPhone health app, but doesn’t track heart rate, muscle mass, body fat, sleep data, etc..Version: 2.10.0

Subscribed and won’t let me cancel !!Pls how do I cancel my subscription ! It won’t let me even log in to the app ! And I’m trying to contact you guys with no response ! Please just help me cancel my subscription.Version: 1.9.0

Slow app, bad customer service, no weightsVery misleading app… bought 3 months subscription and answered questions wanting to havens weight training workout plan. I got some basic body weight stuff and a little free weights. I asked for a refund after 1 hour and was told they would not give it to me. I asked again and again got refused. I figured I would try it as they were not refusing me. I spend 10 minutes on the “loading workout” screen and nothing happened. Useless, misleading, and poor workouts. Don’t get it.. they will take your money and not return it once you find out this is not worth what you paid..Version: 1.7.0

SwindledBe careful! Whilst the training and meal plan are legit, the upsell of PDFs about supplements etc, are added to your bill as a monthly reoccurring subscription, essentially paying £9.99 per month for a pdf that hasn’t been updated in nearly 3 years! Once you realise this, it’s almost impossible to cancel the individual plans, you are “MASS” billed for all services. So guess what…. I cancelled the entire plan over a £9.99 pdf that they could have given away for free, because it’s so “lightweight” and generalised advise, with little merit to warrant £9.99, never mind a reoccurring monthly fee for this. SILLY! POOR!.Version: 2.10.3

PoorThis is a really poor training plan in my view not tailored in anyway and I don’t like that I take to sit there watching video before moving on. I’m not at the top of my game but I’m not a novice. I just wanted something that would help me track my progress better and give me a more structured approach. It does do that. I’ve paid for something I won’t use. Purchased today tried to use it for one session and I wouldn’t use it again. Can I have a refund please?.Version: 2.7.2

ScamIt was initially sold on a £14 only subscription payments which I thought would be a great deal. I completed the survey and then it said download the app which of course I did. I then linked the app to the completed survey and was looking forward to doing the exercises. It then said I needed to pay £32 per month. As I had just paid the advertised £14 I didn’t complete that section as then knew it was scamming me. Two weeks late the £32 had been taken anyways even though I hadn’t competed the app process. I then sent a letter to ask for money back which they said they’d do in a few days - has not been 1.5 months!!!!.Version: 2.10.4

Not worth the moneyThis app is rubbish. Paid $65 for an amateur service. Don’t waste your time or money. YouTube will be more helpful.Version: 2.0.2

ThievesI want to cancel my subscription but it doesn’t even work this is fraud and guess what hehehe I can hack into their system to find out who’s running the show so thank you guys for your time and to everyone who has lost out on plenty money I’ll try get to the bottom of it all and refund all money back to card users these guys and their business is done.Version: 2.5.1

MisleadingWhen I filled out the initial questions, it asked several about specific ingredients/meals and alluded to providing a meal plan - this is actually a charged extra so I wasted a load of time filling in info that wasn’t relevant (or free as it made out) and then made it very difficult to cancel the free trial - shock - which might have been acceptable had the app really been worthwhile. Which it wasn’t IMO. This should be free tbh, it’s not worth anything and certainly not £30+ a month, that’s literally more than some gyms themselves 😂.Version: 2.9.4

DO NOT USE- fraud!!!!!This app has a huge fraud- even if you cancel subscription they will still charge you after your period is over! I had cancelled mine 3 months back and still I got like 100 dollara deducted from my account! I am filing for complaint DO NOT USE THIS APP!.Version: 2.10.1

Bad ExperienceDo not buy the subscription. Its not worth it, first they ask you to pay for one month then they deduct for the next month also. If u ask for refund they will ask u we can’t refund the policy. It’s crazy😤.Version: 2.10.3

Scam scam scam not personalised and buggy appThis is a clear scam. The promised “personalised workout plans” are not personalised one bit. I signed up and stated to start tomorrow. It started today. I thought it would be easy to change in app - you can’t. When I contacted them they said “just start it tomorrow”. When I signed up I stated I don’t want to do pull ups. I had pull ups. When I contacted them they said just swap them out the plan. Next the weights. It doesn’t tell you what weights to use - what’s speeds to run at or anything. Again when I contact them they said “just add +1 speed or 5kg as you go each workout”. Also for my meals it would tell me to have 3 x the same meal for breakfast… this is in no way personalised. When I asked for a refund I was told no as I’ve not followed the plan. I am following the plan but as I started a day later as recommended the app is so buggy I don’t get a “tick” to say completed… guess what - no refund as I’ve “not been following the plan”. Complete waste of time and money - currently in contact with Trading standards to get this SCAM app/company taken down. DO NOT USE!!!!!!!.Version: 2.2.1

Slow to downloadDon’t need to have to download a video workout each time. Sometimes it’s very slow or just won’t download at all. Workouts are a good mixture of movements but even when you’ve chosen full equipment it doesn’t recommend many Dumbell exercises.Version: 1.8.0

Won’t let me cancel subscriptionSigned up didn’t want it no option to cancel my subscription no customer service to contact about the issue.Version: 2.5.1

Eh. It works.I tried out this app because I needed a little more direction in my workouts. And a full on gym membership isn’t in my budget. I do like the variety of workouts it provides and the schedule it gives. I don’t always stay on schedule for one reason or another. If I miss one day. I will make up for it the next day or the day after, just in an effort to stay consistent. One thing I do find inconvenient is the customization of the workouts. Sometimes I want to change one movement because I don’t the equipment required or I am unable to perform that movement. I can change the entire workout, which I don’t find as a good option because a lot of the movements in that workout are areas I want to strengthen and improve on. I know it’s probably asking a lot. But if the movements can be changed to a scaled version (band assured pull-ups for example) or cable rows being change out for bent over rows. I really don’t want to look through every alternate workout that is listed just to scale or modify one movement. I’ve been doing it on my own anyways, just to save time and get started on the work out. I am generally happy with the app. I feel there are areas that could be improved. Still on the fence if I want to continue my subscription after these first 3 months. Well, thanks for listening. Hope this helps..Version: 2.8.1

Don’t use this applicationI subscribed to this application using the three months for £25. Which considering is not to bad. Thinking that the next payment to come out would be £25 which I had budgeted for!! That was not the case. There was £57 pounds that was taken out of my account. This is written into the small print, which you are not really made aware of on subscription. It’s not clear or transparent. Yes I know read the small print. But this should be made clear on subscription. I complained as asked for a refund, as I signed up for the £25 per three month, I was told no. So use your money to get yourself a PT for a few sessions to guide your and work your plan from there. I am annoyed that I did not read the small print, but the terms should be more clear not hidden. Would I use this company again no..Version: 2.9.1

Misleading, possibly a scam, stay awayDidn’t do my due diligence, and the reviews I read must have been paid for (website reviews). App touts customization over workouts and diet plans, but nothing of the sort. Couldn’t figure out a way to define gym equipment I have in my home gym (power rack, dumbbells, pull down machine barbell etc…) to have plan issue exercises based on my equipment. Even worse, paid for the meal plan, which again os advertised as customizable, and went to the app to try and put in my dietary preferences and after not being able to find any options ended up back on the website where they basically just say they do the mediterranean diet, with no way to cut out ingredients if you have a food allergy like me. Worst part is, unlike plans I’ve tried in the past where they are confident enough in their product to offer no questions ask refund, they want exclude being disappointed with their product as a valid reason (even though they blatantly lie about the ability to customize everything). Only silver lining is if they’re not honorable enough to refund me I’m out $30 so nothing to lose sleep over. But worth it enough to try and raise awareness to their deceptive marketing. App itself is as basic as it can be and completely canned with no real ability for the user to tune it. Spend your money elsewhere..Version: 2.8.3

Waste of money!I signed up for a weekly membership thinking I would pay around $10 AUD a week and try it for a week or 2. After the week was up it automatically switches you to a monthly plan (written in the fine print) which other services make very clear! E.g $$ for 1 week and $$$ after that. Now after cancelling my plan they have offered me the original weekly price but per month which I definitely won’t be doing. The meal plan isn’t included in the monthly subscription, you need to pay extra for this. One of the most expensive workout apps I’ve tried with the least results. The buildup is too fast, a few of the exercised jumps from 3 sets of 20 to 3 sets of 45 in 2 days. The timing is off, it says halfway when you’ve clearly done it at the same pace as the video and have finished the set. It tells you 10 seconds left then ends about 4 seconds later. The warmup is too fast. Finally when you want to fix any issues it says you can talk to a trainer on the app but it’s just an AI bot that you can only ask 3 stock questions..Version: 2.8.3

Well what can I sayPaid, downloaded app only to find ….. well what a load of crap, this app can’t even tell the difference between dumbell flyes to dumbell press, that’s a beginners screwup. Example….. incline dumbell press, err umm 🤣🤣🤣 showing incline dumbell flyes 😳as press 😳 I’ve been weight training for 46 years now and wanted an insight to what’s new, to move forward in my later years but wow. What utter disappointment and if this is what the younger generation have to go on, you’ve got no hope, Avoid, don’t waste your money, I do more training in one day than what they’ve planned for me, Goi g back to old school diet and training to rip up, Ohhh yes…….. not even worth the one star.Version: 2.0.2

ShadyThis app from first glance seems like a fine workout planner. And in fact it is, however it’s not for everyone. The layout in my opinion is not the most modern or appealing. But that’s more personal to each user. What I can objectively point out as a big flaw all be it in my opinion, is the near refusal to refund your subscription if you did not enjoy your “trial”. Emphasis on the trial because it’s not really a trial at all. You pay nearly 40$ or around that and then just have to enjoy it forever or cancel your subscription. There is a way to get a refund but it’s lengthy and conditional. I used the app for 14 days and requested a refund and they told me they could only refund 50% of my total. I took it and ran. And I suggest when you come across this app you just do the latter..Version: 2.2.1

Disappointing AppI am currently at more hardcore level of working out than this app is giving me. No option on the app to change the intensity of the workout. Currently I am working out 6 days a week and this app is giving me workout for 2-3 days in a week, no idea how to change that. Need to cancel the subscription, no option for that too. While joining, it said I will get meal plans too; after joining it says pay $12.99 for meals. And meals were the only reason I joined this app because I was getting bored of my regular meals. Highly disappointed..Version: 2.9.6

Decent for PriceI have definitely seen results in two months of sticking with this program. Fitness being the most important metric, it definitely passes. The added features like stretching and breathing instructionals are a nice addition. However, there are a lot of small issues. The clock pauses every time you do anything with your phone, even pulling down your notifications banner. The music connection does not work well and you can barely hear the instructions if you also play music from your phone. It would be nice if it could pause your music when the app is speaking to you. The previews also sometimes run out of time before the actual instruction ends. There have even been some in a different language than the one I selected. I have the difficulty set to 5 and the difference between “home” and “gym” is HUGE! I hardly break a sweat in the home setup but am gasping for breath in the gym setup, both on 5. All that said, it seems like they are continuing to work on the app. When I started, you couldn’t change your weight yourself and now you can. I also appreciate that it is a one time cost..Version: 2.5.0

C’est que des crosseurY m’ont charger 15 $ USD de plus sans que j’aille rien faite.Version: 2.9.5

Tricky tricky (please read before downloading)They offered me a free trial and they would start charging after it had ended, I wasn’t sure if I wanted to spend the money so I did the free trial and it made me put my credit card info in, couple seconds later I was charged 10$ for the subscription even though it said I was getting a free trial….. I contacted customer service about this and they refused to give me a refund, they wanted me to use their app and do tons of other things before I could qualify for a refund…. I just wanted a free trial, and my money back, I got neither and haven’t touched the app The app itself is about a 4-6/10 But customer service was 1-3/10 Summary They practically scam you and refuse to give you your money back, think of it like those “free v bucks” websites, you do everything they tell you to do but nothing happens and you don’t get your v bucks, they have there “amazing customer service” but honestly it was the worst customer service I’ve ever experienced ever, they would never help solve the problem, they kept passing me from person to person and took days to respond over me asking for a refund litterally within minutes of the purchase going through.. mad muscles only wants your money, and they offer a pretty garbage program that you can find a pdf of on Google, personally let’s look up workouts instead of wasting 10$ here.Version: 2.8.2

Stay clearWasn’t even aware I had a subscription. But once they have your information and bank details they keep taking money weekly from your acc . You can’t can’t cancel until you have to track down who they are. They take cash from dummy companies that have no name associated with the company. Took me 3 months to find out . Stay well clear of signing for anything or even having the app. They took over £200 from acc over 6 months . Even cancelling your bank card doesn’t help . You have to request directly which you can’t find information to do as you don’t know it’s “ mad muscles “.Version: 1.6.0

Dishonest and hardly useful.I bought a $15 meal plan while keeping an eye out for any ‘subscription’ based things since I was just looking for tips. I got the meal plan, it was fine, then a month later $60 comes out of my account.. Somehow I had signed up and AGREED to $60 per month for literally NOTHING ! I had my meal plan, there was nothing more I wanted. Keep clear of this company..Version: 2.7.1

Mad muscle for me disappointedNames of exercises are not standard No where to track bar bell weights No where to liste RPE Names of set so are not descriptive of exercises involved Description of how to complete exercises are not over the summary Descriptions of how to complete exercise, it would be good if it could be turned on for the start of every set Buzza does not sound for timed exercises Description does not always represent the exercise executed in the motion example Constantly remind you not to move your knees over toes however, this is not entirely correct Sum sets are not representative of the name, or or an adequate example provided, i.e. push-ups chairs, table windowsill. The representative icon only does push-ups in one position, not clear on what supposed to be executed. Cues for exercises are not with in the set you have to leave the exercise app to get it to run.Version: 2.5.0

Fraude, pas de remboursementMensonges.Version: 2.9.3

Rubbish** Refund policy is a joke ** I requested refund 8 hours after installation. Paid for the 3 months as I knew I had a 3 month commitment ready to go. Paid for meal plan and another $10 was taken for something I don’t remember selecting. Things that make the app unusable for me: * Whole workout is in video step format. (Can’t skip to next exercise if machine is in use so have to wait) * Total workout time was 25min (Didn’t feel a pump at all) * Second workout 21min (Didn’t even bother) * Nowhere to input/track weight lifted, pulled or pushed. (How the heck do you track progression within the app) *Food prep is a per meal basis so no actual list for a week of meal prep. (The shopping list is a neat addition but way underpowered) I contacted support and their responses came pretty quick but not really helpful as my issues are simply not available in the app. *Increase difficulty to get longer workouts. Been training for a year or so but the questions put me at level 3 so followed what was recommended. App was already deleted prior to response so didn’t try what was said. Still doesn’t fix the fact you can’t get a list of the exercises so you can go forward or back or the issue with tracking weight progression. Overall customer support was totally unsatisfactory with the refund not being issued it doesn’t even deserve a 1 star rating. I can’t recommend this app at all as it is just too broken to be effective..Version: 2.7.3

Good home exercises but…The app works fine to keep track of your exercises, to focus on a goal and to have an idea of what to eat…however they never told you, you pay $40 just to use the app and then $1.50 every week for the plan…also that the $40 are for a period of use…so basically you end up paying mostly the double for 6 months AND if you did not pay the weekly fee you just lose your first $40 because the app does not allow you to use it…Another weird function is the “diary” to keep track of what you eat that sent notifications and that the app does not have…so I think the app has potential but the way the money charges work are not client/user friendly at all…I’m using it for the period I paid and never use it again, because already requested the refund and I’m still waiting so….Version: 1.6.0

ScamDesigned as a money grab above all else. Not recommended at all. Had issues with billing and would have expected fair customer service. Instead was held to an unwanted purchase despite cancelling the service immediately and not consuming any of it’s benefits. This is not how to operate a business morally. Shame on you..Version: 2.5.0

Nothing like I expectedI downloaded the app and paid for a month’s subscription for a workout and meal plan. My goal was to gain muscle mass and the apps workout routines only consisted of 30 minute full body workouts. My use of the app was down to my relative inexperience and lack of knowledge surrounding gaining muscle but even I know that doing a full body workout and resting after each day is not optimal for building muscle mass. The meal plans hardly ever consist of anything other than meals containing egg despite the app asking me what ingredients I liked; a lot more than just egg. If you read my review I am pleading with you not to waste your time with this app and it’s fake positive reviews. DO NOT WASTE YOUR MONEY..Version: 2.5.0

Bad Today, Could Improve GUIThis feels like those ads, click funnels, and “lot-of-noise, little substance” rackets we all experienced in the mid-2010s trying to upswell drop shipping. Instead, it’s geared towards modular impersonal workout routines, and overly complicated, expensive meal plans. What’s worse, and honestly probably a legal liability is multiple purchase traps after checkout with one-click confirmation and vague opt-outs. I didn’t realize I was opting into one and tried to leave it causing a fraud alert from my bank. As a fair warning 30-day refund guarantee almost always means “We guarantee we’ll find a reason you don’t qualify for it.” Thankfully the customer service seems helpful and friendly, and if you’re passionate about this you might read more carefully and enjoy this, but for the average user looking for solutions, this app is likely not that solution. Providing more of a tool and resource that is clear of all of the purchasing before checkout would be great. Maybe even having a lite version or a demo so that people can decide if it’ll be the right fit would be more honest. I won’t be returning to find out, but this app needs some serious redesign because as it is right now, it feels like a scam, not a solution and instead of working out and reducing stress, I’m emailing and checking my bank to make sure the payments stop and I can leave this mistake behind me..Version: 2.10.4

Non-editable Just fix itAt first, I thought the app and program was great. The problems started when I realize that I could not change my days to fit my needs and my growth. For instance, if I chose Tuesday, Thursday and Saturday workouts and want to change my days to Monday, Wednesday, Friday and Saturday it will not let me do that. I called them to ask how I can do this simple process and they said that I cannot. I was told that I should just take my work out and do it the day that I want to. The problem is that they will sporadically give me rest days. So one week I will get a rest day for Sunday and Monday and Thursday. Then the next week my rest days will be Monday, Tuesday and Friday then the next week it’ll be Tuesday Wednesday and Saturday. So if I want to follow their program and keep them on my days at times I will be two weeks ahead of myself in the calendar to find my work out for that day. As I said, I think it would be great, but it doesn’t allow us to have our own control with our days and are growth. I’m sure that I’m not the only one experiencing this. The purpose of an app is to make it very easy and simple for us. Just hire someone to fix it..Version: 2.7.1

Good app so farApp is good, pretty slick and polished. Easy to use Only thing that would be good is to be able to chrome cast the video, that way it's easier to follow the workout at home.Version: 2.10.1

Problème de suivieLes exercices se déroulent trop rapidement, un arrêt entre les exercices serait apprécié, afin de se replacer et de changer les haltères ou les autres appareils..Version: 2.9.6

Unexpected PaymentI got this a long time ago and thought it was a one time payment for a certain amount out time. My card was charged this morning out of nowhere for $70+.. something I couldn’t afford right now. Hopefully support gets back to me and I can get a refund..Version: 2.9.6

Terrible support team, steals your moneyThe company has minimal customer support. They have no support phone number, and the email support is there only to say sorry we took your money, but there is nothing we can do. Imagine you are making a purchase, put your payment information in, submit payment and then receive a notification from the mad muscle payment portal that it could not be processed. Would you then expect that you would be charged for every payment attempt that was stated to not have been processed? I’d at least assume the support department could correct the issue, especially when they advertise a money back guarantee. (There money back guarantee basically states so many exceptions that there isn’t one.) Not only will they steal your money when they charge you multiple times, but they’ll refuse to refund it. If my experience hasn’t been due to fraudulent activities, it is due to pure incompetence of the company and it’s support team..Version: 2.9.5

Won’t cancelI got a one week subscription to try, I didn’t like the app at all. The training plan was really bad and not effective at all. I log out and they reset the subscription automatically. I’ve reach out to the support team and they did not answer and it’s really complicated to cancel the subscription. WONT RECOMMEND.Version: 2.7.0

Waste of money, not what you get soldWhilst searching on the internet I came across this application, they lured me in with customised questions and seemed to promise custom workouts and diet plans. Upon paying the joining fee I was disappointed to learn that no diet plan is included and that you had to pay extra if you wished to receive one. I was also deeply disappointed in the training guide. I gave up using the application one week after downloading it. I was then surprised to see them charging me £50 a number of months later. Upon messaging the service team and explaining that I wasn’t aware that there was a rebill service and that I had not used the application they refused to refund me. When asking for a reason they just told me that i did not qualify. I would advise not to use this service as I believe it is just a money making scam that promises much more than it delivers but if you do ensure you cancel any future payments as they refuse to issue refunds..Version: 2.9.1

WASTE OF MONEY AND TIMEZERO STARS!!!! Don’t waste your time or money of this crap of an app. They don’t make it easy to navigate or use. Total crap for workout programs. You can easily find the same simple information on any site. Just Google “Workout programs” they will be Free and easy to access. This site’s customer service is useless and rude and not helpful at all. Takes your money for no reason and won’t help with refund if mistakenly set up even when you deactivate the subscription within 12 hrs. They steal the $40 from you regardless of your usage or terms. They must be that broke that they need the $40 to keep the Useless company afloat. I wouldn’t recommend to anyone. No one should sign up. Be weary of this site/app it’s not what you think. You can simply do it all your self without the hassle of the app and the hoops you have to jump through. WASTE OF MONEY WASTE OF TIME WASTE OF STORAGE SPACE ON YOUR PHONE DONT USE DONT DOWNLOAD DONT SIGN UP FOR ANY SUBSCRIPTION DONT DO IT..Version: 2.9.0

Read before buyingWhat they don’t tell you up front: The “included” meal plan is not actually included they charge extra if you’d like to use the meal planner. The workouts tailored to you are not really tailored to you. If you put you can’t do pull ups they will add pull-ups as part of your workout the first or second day. Really? If I can’t do an exercise why add it to my plan? You can go in and swap the workout but I shouldn’t have to customize it myself if I paid for a customized plan. This is a subscription service. It shows that you can sign up for a week or month or more, what it won’t say is that you will be billed at a higher rate continuously until you cancel. The money back guarantee has lots of stipulations, please read prior to paying or use a credit card that will allow you to charge back after realizing this app is falsely advertised..Version: 2.5.1

Rip offCharge extra for items not wanted or needed with absolutely no clarification or asking if you want the items..Version: 2.10.4

ScamI paid 22 AUD for the program and it wouldn’t even let me access the meal plan which apparently you have to pay an extra 17 a month for, I also contacted support 5 days ago and have heard anything back from them..Version: 2.3.2

The worst customer supportI don’t suggest anyone this business. They are not doing the fair job and I have never had any replies from their customer support. Strongly recommend to avoid this app.Version: 2.10.0

Do not buyTerrible program with claims of being custom, I do y eat meat and my meal plan was full of it. My suggestion and for I filled out were completely ignored. I have tried to cancel several times but I am yet to get a response, if I could send negative starts I would. I also received an email stating I would no longer be charged any money ever and yet here we are!!! If anyone from mad muscle reads these reviews please contact me.Version: 2.9.3

Not worth the priceThey hide their subscription cancellation option ( I had to google it to find how to do it) and they make it intentionally difficult to rip you off. Stay away from this app, it’s very basic and not worth the pricy at all..Version: 2.9.5

Don’t waste your moneyI spent a lot of money to get a diet plan, workout routine and all the extra features just for it to do nothing, I stuck strict to the routine and it hardly helped. Even after I was sick of it because it wasn’t doing much so I cancelled the plan and about a month later it took £60 out of my account and would not let me get a refund. I strongly recommend a personal trainer not an app because most of these are scams (aka mad muscles).Version: 2.9.6

Definitely not worth the asking priceI was getting charged 30$ a month for a very simple set of activities and didn’t even get access to the meal plan or anything. Way overpriced, find something else.Version: 2.10.1

Either internet scam or easily the worst run app everCharge u for things u don’t agree to, before u know it a $23 a month charge quickly becomes $50, with it also being impossible to get ur money back as well.Version: 2.8.0

Do not download this APPZERO STAR. DO NOT DOWNLOAD APP. I was having issues with the App glitching & got charged $50NZD for a subscription. I asked for a refund & they give you every reason not to get a refund. They wanted me to try fix it on my end but quite frankly, I wasn’t interested in subscribing to the app with the issues I was having. They didn’t care & I’m $50NZD out of pocket on an app I haven’t even got downloaded anymore. I only gave 1 star because I couldn’t give them a ZERO STAR.Version: 2.6.1

Unethical Business ModelOvercharged me at checkout. Automatically selects add on packages and you specifically have to click “No Thanks”. When someone is just buying a workout plan, don’t trick them into paying for your extras..Version: 2.9.6

Refund Policy for Mad Muscles.I joined mad muscles with good intentions, even paid for 3 months in advanced. Prior to starting, I have been sick frequently and thought it may have to do with me not working out and eating good meals. Again super excited for it but 2 weeks in and I asked for a refund because I have too many hospital visits and doctor referrals that I just can’t physically be apart of it. I was denied my refund. They said I didn’t meet the standards for a refund. I have a family history of liver disease and many other things yet they denied me the refund within 15 minutes of me requesting it. Absolutely atrocious experience and to top it off, workouts were barely 30 minutes and meals were not good. Disappointed my health doesn’t really matter to people who pretend your health is important.. I’d give it a 0/5 if possible..Version: 2.7.1

All in all not worth the moneyAfter going through an initial questionnaire in which I thought would tailor the app to your specific needs i paid for the app to find out that you also needed a separate subscription for the diet section of the app The workouts seem to lack in allot of areas and the timings are really off , it gave me a 30 minute workout that would take 45 mins to complete and doesn’t account for racking weights nor does it track and recommend a weight for you to use The diet part of the app is terrible it doesn’t give you any information just a selection of recipes which mostly includes the foods that I had already added in that I didn’t like.Version: 2.8.1

ReviewGood app, good workout, nice motivation but I was told that meal plan was included and then it says for me I must pay 10.50 a MONTH? Kind of false advertising but decent app and definitely worth at least one month try 3.5/5 over all.Version: 2.10.3

IT’S A TRAPThey’ll charge you with the title money back guarantee, but be aware of the contract you’re doing, they’ll charge you way more on the second bill and it’s not even clear at first, and you’ll only be able to claim it back if you follow a huge script. Honestly, every app is so desperate to take money away from you. It’s a shame this app! Do not recommend!.Version: 2.10.1


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