Luna Controller App Negative ReviewsAMZN Mobile LLC

Luna Controller Negative Reviews

4.08966 star

Total 15 Negative Reviews

Luna Controller App Complaints & User Negative Comments

Luna Controller app received 15 complaints, negative comments and reviews by users. Can you share your negative thoughts about luna controller?

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Crashing can’t useKeeps crashing on Beta 14.5..Version: 1.0.277

Crashes when openedCould be a compatibility issue with iOS 14.5 beta, but I’ve not been able to open the app at all. I’ve found no support information anywhere..Version: 1.0.277

Crashed on openApp crashed on opening n so far isee no customer support to help with this issue…. I so interested until i came across this situation.. no thank!.Version: 1.0.277

The worst appI purchased the Luna controller and my controller won't connect. It keeps saying to contact customer service and after being transferred to 6 different reps it's not fixed. It's such a waste of money tbh.Version: 0.4.4

It just crashesOn iPhone XR.Version: 1.0.277

Interesting product. Horrendous adoptionHave been trying to troubleshoot connecting to the Luna Controller app. I go through the authentication phase, connect to network, and then error out. I’ve contacted support and received the same answer multiple times and then was escalated to another associate who just told me to make sure my app is updated.Version: 0.4.4

CrashesApp crashes when I try to open..Version: 1.0.277

Terrible experience - can’t connect ...Terrible experience trying to connect to my iPhone. Multiple tries to configure it to connect to the Cloud Direct service - eventually getting to the firmware update after multiple tries, only to return to the home screen and ask to add a controller again. Awful. This will be yet another failed attempt to break into the gaming space until it can compete with xCloud or Stadia. Classic Amazon..Version: 1.0.311

Waste of timeApp does not recognize controller. Tried two different controllers and two different iPhones. Support was worthless as they suggested I try connecting from an Android phone. Not going to happen..Version: 1.0.277

CrashingThe app crashes before even opening. Two different phones and an ipad. All the same issue. Disappointing, I was looking forward to trying this out.Version: 1.0.260

What’s happened?Controller won’t connect anymore. Tried NUMEROUS times..Version: 0.4.4

Not mobileWorks well around the house. But if you like to kill time while at work or traveling. It does not or with other networks or phone providers internet.Version: 1.0.311

Was working. Now controller is offlineThis WAS working beautifully. Now the controller appears offline and will not connect despite my numerous attempts.Version: 0.4.4

Won’t workJust for my new controller, but app crashes instantly. Still in beta, so hopefully it will be better soon.Version: 1.0.277

😐Crashes on open.Version: 1.0.260

Why should I report an issue with Luna Controller?

  1. Pulling issues faced by users like you is a good way to draw attention of Luna Controller to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Luna Controller customer and are running into a problem, might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Luna Controller.

Is Luna Controller not working?

Luna Controller works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Luna Controller.

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