Angi Services for Pros App Positive ReviewsHandybook, Inc.

Angi Services For Pros Positive Reviews

4.5
4.55258 star

Total 19 Positive Reviews

Angi Services for Pros App User Positive Comments 2024

Angi Services for Pros app received 19 positive comments and reviews by users. Can you share your positive thoughts about angi services for pros?

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Angi Services for Pros for Positive User Reviews

Do not download this appI worked here for 3 months and they suddenly deleted my account bc I went to a job and the customer cancelled the job right when I got there. I told them this but they said no and that I never showed up. I told them I had proof (screenshots of my location at the time and I had a whole chat with an agent sitting in front of the customers house) and they simply said “it’s company policy” and they didn’t want to see my proof. Completely ridiculous. I cannot believe the disrespect and outright fraudulent nature of their customer support and pro support systems. Do not download this app. I’m sure they will say “ contact us at email to resolve these issues” but if I do they either won’t respond or won’t help lol. Just do not get this app. They will charge you insane fees for nothing. Just have them show up on your account and take your money. Ridiculous..Version: 5.14.0

A great way to make moneyBeen doing this for a couple months now. I’ve had a few issues while learning the finer intricacies of the job. But they are pretty good to me and somewhat understanding most of the time when I do something wrong, a customer has an issue or the application has a small bug. It was easy to get hired, took a few days. Rarely do you need to even talk to anyone. And when you do it’s usually through emails and texts. You can do any number of handyman work for money. Cleaning, repair, assembling furniture, lawn work, painting, etc. just choose the jobs that suit you best. Sometimes you don’t get enough information on the jobs you sign up for, they could be labeled wrong, or the customer could be trying to trick extra work out of you for low low rates. This it can make going into a job blind very stressful, but what can you do? Most of the time everyone is super nice. I have a few ideas for how this application could be much more effective and profitable, but unfortunately I know not what to do with my suggestions..Version: 4.13.3

NO GOOD!!!I was working on this platform for about 4 months but they deactivated my account without any notice! After a lot of time follow up they told me that I had damage to the client's product BUT I am sure I did everything correctly! Before leaving the client's house I take confirmation! This issue happened to another assembler too I'm highly suggesting you switch on the TaskRabbit or Jiffy because of the prices and number of jobs for both clients and handyman The end!.Version: 4.19.17

Customer SchedulingI’m a contractor that uses the handy pro app. One thing I’m happy about is it a great way to keep my guys busy when there is a slow day. I marked the review with one star for several reasons. I’ve received a lot of negative feedback by the customers. I’ve received several complaints due to the lack of communication by Handy. One customer in particular complained having to schedule eight different times. This equates to six to eight weeks of a very unhappy customer. In some instances handy would schedule the job without ever communicating with the customer. This brings me to my next reason. I’ve accepted jobs through the handy app and either the customer had no idea I was coming, wasn’t home, or it was the wrong job or address. I consider myself as reliable and dependable. If I accept a job, I’m going to be there to do the job on time. I live remote and accept jobs typ an hour away. When I accept a job, my expectation are that Handy has communicated with the customer and they know I’m coming. Per Sarah Ottosen Handy rep, Handy only gives $50 for a trip charge. When the job is more than an hour and customer isn’t home $50 barely pays the fuel. I half day was waisted. I don’t believe she represented Handy very well in this instance. The customer not being home was no fault of my own and the contractor should not be penalized..Version: 4.13.3

Job experienceThank you for allowing me to come an hour earlier and for the offer of a cuppa, your such a nice person to work for and to talk too. Have a nice week..Version: 4.13.3

Nice but some quirksLove the concept. More can be done with the app though. - why can’t pros read reviews? Would help to know what the issues were rather than only see our overall rating. - allow communication before a “claim” - have to claim job just to get useful details,.... then get a negative reaction to your keep rate simply because you wanted to make sure the job was specifically something you could handle. - allow a search radius - should be my choice if I want to see jobs 95 miles away - allow a price filter - would be nice to be able to see the higher paying jobs sometimes - don’t allow recurring jobs for work not scheduled through handy - sometimes they don’t know what they’ve done and aren’t expecting people - allow rescheduling back to an earlier date/time - if job is set for Saturday at noon and change it to Saturday at 3pm for a reason BUT I should be allowed to go back Saturday at noon - helps customer sometimes. - force customer to have some sort of communication listed - makes things easier - did not like getting a 1 star review for arriving on time, checking into job, speaking with customer directly, being told work was completed from outside source, checking out and getting 1 star review - negatively affects my potential for something outside of my control Overall, love the concept. Love the work. Love the quests. Money is great too. Everything can’t be fixed but there are some items that can be improved. Thanks..Version: 4.7.0

HandymanI need more hours pls.Version: 4.1.0

Smells like class actionJust like the OG Angi list (now ads) this Angi services is also a scam! Like others on here that complained I have been charged fees for customers stating I did no shows when they 1- never requested a cleaner as they say 2- not even the customer be at the home 3- want to cancel but then put I did a no show, even when I show proof of what I did or what was said In messages with a customer I STILL GET FINED, they have also cut my pay when a customer cancels. Not to mention we the cleaners don’t even get 50% of what the customer really pays, and if i complain about the job to the reps forget it I still gotta clean the home or I get fined AGAIN! So SCAM I SAY, I already made them aware I would be going for governmental help against them for lying and going against contracts. To sign the class action please email me. It’ll be a Gmail account with the beginning of xzysservices. Please reach out to be apart of the class action! And I’m sorry that we’re being treated like this after all our hard work. Angi do better..Version: 5.25.0

ContactI absolutely love working as a Handy Pro. The app is great, so far all the customers have been great, very easy to use and navigate. However, there should definitely be a way to connect with a “Handy Pro” representative on a immediate/emergency basis. For example, I REALLY needed to SPEAK with a “Handy Pro” rep, while I was STILL at the customers home. I checked in, on the “Handy Pro” app, when I got to the house as I always do. I went to the door and there was no answer, I knocked and rang the bell many times. I went back to my car to try calling and messaging the customer. After about 10 minutes of calling, texting and knocking at the door, I finally tried to contact “Handy Pro”. I’ve never had this happen before and didn’t know what to do. I drove 1 HOUR AND 45 MINS to get to this job and it was another hour and 45 mins to get home. So I didn’t want to just leave and risk not being paid for at least the time that I wasted driving to this job and then back again. Especially when I could’ve been doing a job where the person answered the door. So a way to contact you guys directly in cases like this, would be really helpful for us on the “Handy Pro” service providers end. Thank you.Version: 4.1.0

Really need to work on a few thingsFirstly, the first job you accept using the app is daunting because of the cancellation policy and that it doesn’t provide any information about the job besides the pay offered and City it’s located in. You could easily be committed to a job that exceeds your scope of practice/capability on that first blind booking. Please fix that. Also, pay for these jobs don’t account for travel expenses ie $6/gallon of gasoline and higher for diesel. However handy and wayfair need to figure it out so you can pay higher, you should absolutely do it. There was an assembly job I had to cancel because I needed an additional person and a truck to bring the equipment I’d need to hoist the parts but the job only paid about $80. There’s no way these low amounts make sense to accept the job. Like if you’re a highschool student, some jobs are worth WALKING to and being picked up by parents. For an actual Professional the rates are PRETTY low..Version: 4.27.1

RecomendedNice people.Version: 4.7.0

Claim job issueI have the same issue, I continuously get notified about the recent job available but every time I open the portal nothing is shown. It has been like this for a month now. I am always told to uninstall and reinstall by the help chat but still issue is not resolved. Hope this gets sorted asap..Version: 5.19.0

Very friendly AppThe app works very well :))) I'm very pleased.Version: 4.20.1

App crashed againApp has crashed again on the 23rd August jobs not loading anymore keep failing and can’t even see my claimed jobs anymore it’s been serious pain for me.Version: 5.25.0

JobThey was so freindly nice to work with.Version: 4.17.14

DONT WASTE YOUR TIME!!!!This app is terrible if your thinking about making some money on the side. I have been on her for some month now and can tell you from personal experience it’s NOTHING great. From the lack of details for the job descriptions, and the LACK OF PAY compared to what the customer ACTUALLY pays, and the “customer service” for the contractors side is RIDICULOUS!!!! I am in the home cleaning business and when i tell you they completely jip us out of a lot of money! They don’t factor in the distance you have to drive let alone the gas you use up. Will charge customers a arm and leg for services but you don’t even receive half of the payout and your doing all of the work. How does a 3 bed 2.5 bath move out clean ever amount to 85$?? And they say you can tell the customer that you need more time to complete what they requested but customers never agree. Plus if you happen to get a slimy customer who will say you never came to the job they automatically charge you the job cost plus an extra 50$ and will clear your schedule!! But you have to jump through hoops to prove your side and our “customer service” side of things makes up every excuse in the book just so they don’t have fix anything or pay you your hard earned money!! It’s giving RACHET!!.Version: 5.5.0

EXTRA POCKET $ NEVR HURT ANYBODYIt's easy and interesting in its own little way.Version: 4.5.2

GreatVery good.Version: 5.30.1

New update killed the appIt started out amazing, I was making great money on tons of different handyman jobs. Then they started assigning 2 people to some jobs. You have no idea who the other “pro” is, and it makes a job take 3x longer. And the customer can’t review each pro individually, so if the other guy leaves a bad impression, your rating goes down. Also, the new update killed my alerts. I just don’t get them anymore. I don’t like to pull this card, but as a SW engineer moonlighting as a handyman, I can definitely say the updated app needs work.. random crashing, horrible in-app messaging with customers, and just not alerting you when messages come in or jobs become available. I was really excited about this app initially, but now it’s just a pain. Don’t waste your time. Update: all of these developer responses should show anyone exactly how little they care. Cheap canned responses that don’t actually address the problem, or more importantly, the person they fked over. This is exactly how their in-app support is. Thanks Angi for proving everyone’s point!.Version: 5.17.1


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