Reels & Story Maker – Temply App Negative ReviewsPopixels Ltd.

Reels & Story Maker – Temply Negative Reviews

4.8
4.85532 star

Total 24 Negative Reviews

Reels & Story Maker – Temply App Complaints & User Negative Comments 2023

Reels & Story Maker – Temply app received 24 complaints, negative comments and reviews by users. Have you ever had a bad experience using Reels & Story Maker – Temply? Can you share your negative thoughts about reels & story maker – temply?

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Reels & Story Maker – Temply for Negative User Reviews

RubbishI sent this to Temply a week ago: “Hi Temply, disaster has struck! I just paid for the pro version of your app, spent a week editing a video and when I go to save video your app crashes- every time. Can you please help? I don’t want to loose all my work! Best case scenario is you trouble shoot your app so I can get my video out. I have tried opening the app on my iPhone, iPad and computer but the app doesn’t sync across devices. So currently the video is stuck in you app on my iPad. And every time I push save video your app crashes. You also have no in-app support so finding you on Instagram was my only option. I hope you see this and can provide me with a solution so a weeks worth of work isn’t lost and I don’t have to request a refund for the high price I forked out to afford your app which isn’t working!” I received no response and no support. So I re-made the entire video on my phone only to discover it won’t export again to iPhone. I freed storage, tried on and off wi-fi and did software updates on my phone. It simply doesn’t work. Would never recommend..Version: 2.8.1

Great idea but not usableSince I started using Temply one year ago, one major feature that was unavailable was the ability to edit text down to the millisecond. That has since been updated. A second major issue that I encounter weekly with Temply is an inconsistent video quality exported from the app. My 1080 px videos become pixelated 90% of the time at random places in the video for 2-3 seconds. This cannot be rectified no matter how many times I troubleshoot my video. This lack of consistency impacts the reels overall quality and ultimately, hurts the exposure on my business page. Temply’s application is not intuitive with no method to contact customer service or raise tickets via the app. When I finally reached customer service their response to me was sorry that’s how it is. Well sorry, that isn’t good enough..Version: 2.7.1

This app is user-friendly, but it has a lot of issuesI love this app. Super easy to make reels and very user friendly. However, I have been paying $9.99 a month for this app for it to only give me problems. At times during the making of a video it will suddenly crash and delete all my work. Sometimes in the process of downloading, it cuts out and deletes all the work. And in most recent cases, I have found that even when I purchase music or use music from the app, I get flagged on Instagram. Instagram removes my video because it is “copywritten.” I upload my videos to Instagram straight from Temply. Please resolve these issues with your app and with Instagram..Version: 2.9

It’s a work in progressI think it has the potential to be a great app but it’s not there yet. My issues with the app is the inability to scroll to different parts of your video to watch, every time you amend something to watch the timing back etc you have to watch your WHOLE video back, so not great for efficiency I believe it’s something they are working on but other apps already have this function. 2nd issue is you purchase songs to put your videos to and then when you upload it to Instagram it doesn’t recognise it, and then removes the video for copyright reasons rightfully so it defeats the purpose I’m using it for. Do like their filters for the videos but yeah other apps are more efficient/effective at this stage..Version: 2.5.5

I want to love this appBut so far I have yet to get a reel length video I can use because it glitches out. Either the video glitches, text shifts timing and I have to reset it, or it just doesn’t save/download correctly. The video options and fonts and ability to create a beautiful, unique reel (in theory) in an app is totally a no-brainer for me as a content creator. However, I’ve spent 2 times prior to this without being able to get very far - and then today I spent TWO HOURS making a beautiful video and went to download it and it glitched - totally washed out video and didn’t show the different videos. Super bummed. Think I should get a refund and don’t mind being a part of a beta if that’s what you’re up front about that this is..Version: 2.0

Here's my reviewThis is an app purchase - for the yearly price paid, I would like more features. The fonts are great but this app needs more options in all the other categories it offers. The shapes seem like they have been with this app since it launched, there aren't many different options - so after a few weeks of use I am kind of bored with the app. The line options are limited, the sticker options are limited - those needs to be worked on to actually get people to come back because as it stands now - I see no point to return to using this app after my 1st subscription is up. Hope my review helps & some changes are made.Version: 2.7.2

Basic appIt’s aesthetic but only as much as the pictures and type you choose. The sample videos they chose are pretty. It’s not really that much different from compiling your videos by yourself and adding music on top. It’s a basic app. The founder of the app posted a really chummy notification about how sad he is about his one star reviews and asked everyone to leave a review lol. That was manipulative.Version: 2.2.1

Not greatCan’t split clips. Can’t add voiceover. Very basic..Version: 3.9.2

Potential to be greatGreat templates however upon my first time using the app, I noticed that the app is automatically adding color to my media on my templates and I do not like that what so ever. it throws off my brands colors and defeats the purpose in even editing a template if you're going to decide for us to incorporate a color that does not even resonate with our Brand and I absolutely do not like that. If my brand colors are pink and yellow do not just freely decide to add a blue border to our media. And then don't give us the option to remove or edit it, at this point you've just ruined a perfectly good template & It's a bit absurd. Every brand has their colors and fonts for a specific reason. I'm big on that so I am not sure I'll be using the app any further. ALWAYS ask your consumers, NEVER decide for them..Version: 2.1.1

Lacking refining featuresI bought Temply for one month to try it but found it lacked too many features, and there was no way of asking for help. 1. I like to do a 90 sec reel and Temply sets each photo at 5 secs, so I had to slide the time interval for every single photo backwards to 1 sec - there is no way to set a default for the lot. 2. In Temply, every photo or video has the same caption over it, so even if you write something on each photo before you import them to the app, the Temply caption covers it, or covers parts of all photos. 3. I wanted my own music purchased from iTunes and although it’s doable, that was problematic every time. 4. You can’t add a photo in a certain place. You have to add it at the end and drag it backwards through a row of tiny previews..Version: 2.6.2

ReviewThe only reason is because i don’t wanna pay it’s too much and i just want to use templates and there aren’t many to choose from if you don’t pay..Version: 3.7

FrustratingHas great potential but I’m having issues with the video length. For some reason they are going for around 3-4seconds only with still images. I can’t find a way to lengthen it. The time bar for music seems to still have a few seconds left but it cuts out. Every video I make with this is only 3-4 seconds. So frustrating! Needs to be heaps more templates and updated more regularly..Version: 1.8

It’s not working for a few days. When are you going to fix it??It’s not working for a few days. When are you going to fix it??.Version: 3.7

Can’t add the same video clip more than onceI would give this app five stars. Because it’s very creative BUT…. Problem 1: When it comes to adding video clips to reels, DEVELOPERS need to add a button that will allow you to add the same clip multiple times. Because sometimes you want to make a reel, but when you recorded it on your phone the video clip was long and you want to use multiple sections of the same video as different clips on the reel. This app won’t let you use/click the same video twice in the quick upload area. So you basically have to upload whatever and then go back and correct it (which takes forever). Because it doesn’t open up the (last) folder for you you go back in to. Which bring us to… Problem 2: It would also be nice if DEVELOPERS instructs the app to reopen the folders in the same section that you pulled the last clip from. Example: if I saved a folder that says Costa Rica trip. I scroll to the folder and find the picture I want and then move to the next clip and click replace, instead of opening up the “Costa Rica Trip” folder, it goes back to “All photos” on the relaunch. I then have to scroll all the way down to select “Costa Rica trip” and navigate through that folder all over again. So if they can work something out on both of those issues it would make the app much easier to navigate and wouldn’t take up so much of my time because you gotta keep re-opening and launching folders repeatedly and switching out clips. Thanks.Version: 2.7.1

PriceyVery $$$.Version: 1.7.2

Easy to use but some limitationsThe templates are really good but there are some limitations or the answers to solve some issues are hard to find. For example, I haven’t been able to figure out how to remove original audio. You can hear the original audio under the music so that has been frustrating. The other thing is that, and maybe this is for all reel templates, the reel will show the entire width and height of videos but photos are all limited, usually resulting in me having to either not use any photos in the reel or having a small portion of the photo showing which makes it look sloppy..Version: 3.9

LimitedI came across this app as a suggestion on Instagram. I was happy with the first template I used. I went back to try other options and the app had changed everything to paid. When your trying to sell upgrades there should be options for different levels, so people have a choice on which fits their budget..Version: 2.3

Just OkTemply on the surface is very beautiful and you probably can get some great ideas from their templates/sample videos but it’s the little things that made me cancel my subscription. Saving as .mov file is unacceptable. Especially cuz you’re not even saving at that high a file size/quality so why use a format that isn’t as universally playable. Sent to a client they replied back asking if I can send a different format. Has never happened in my career. The text layers need to be able to sync the timing. I shouldn’t be dragging this little bar trying to get 3 different layers of text to disappear or appear at the same time individually. Some of the templates have filters/overlay I can’t seem to toggle on and off. You can’t do transitions or really anything beyond adding the clips and spending or slowing them. They are incredible at keeping things updated and fresh and the fonts are very beautiful but it definitely leaves me wanting..Version: 2.5.5

It’s good but has so much more potential !I don’t usually write reviews but I actually like how simple, quick and effective the app is. The only thing is there’s only so many templates you can use and the variety isn’t huge. I think an option to be allowed to create your own template to your own music or maybe from a music library would bring this app to a whole different level..Version: 3.0

Promising but falls short on video editing itselfThe graphic design offerings are robust, and easy to navigate, but I found it frustrating using the clip editing tool, which is what I would consider an essential component of what a video editing app boasts to offer. Trimming clips down was clunky/glitchy, and there are very few tools for clip editing. I determined the best way to create a video with it would be to pre-trim your clips so all you need to focus on is arranging them + filters/graphics. You can trim a clip in the app, but it found it struggled to trim the clip at the proper starting and ending place which impacts the final video, so I ultimately gave up on the project I was working on. Lastly, while in app I cannot seem to locate a way to contact their team easily, so in the event you’re having issues, you may have to go on a quest to find support. I would change my rating if the clip editing was easier, and more precise, but it is not. However, if you are fine with the clips being imperfect (which I am not, and that should be non-negotiable for a video editing app) or you are after the graphics and royalty free music, this app does have that available..Version: 2.4

Disappointing customer serviceHi, I was messaged to ask to write a review and give some explanation to why you may have been receiving so many one star reviews. I was charged twice for my subscription and attempted multiple methods of contacting someone to get this sorted which were ignored and comments on the Temply instagram deleted when asking for help. If you would like to stop receiving one star reviews I would suggest spending more time on reaching out to people if they have an issue..Version: 3.1

Refund requestI had a trial and set it to cancel at the end of trial and I was still charged!.Version: 3.0

Not workingWhen I go to edit the video it doesn’t automatically fix it to the way the template it , doesn’t trim the videos or anything.Version: 3.4

I don’t know if I’m using it rightHad high hopes for this app but the templates aren’t really templates. It gives you the music, a bit of writing on the screen but you still have to adjust your own videos to the beat etc without any guidance whatsoever. That’s the main part that a template should have! - For how many seconds I need to have my video run for and which transitions to use! So really, you’re creating reels from scratch. Just because you have a song and some writing doesn’t make it a template. Don’t understand it..Version: 2.6.1


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