- 83.2LEGITIMACY SCORE
- 83.7SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Smart TV Things for Sam TV App App Complaints & User Negative Comments 2024
Smart TV Things for Sam TV App app received 201 complaints, negative comments and reviews by users. Have you ever had a bad experience using Smart TV Things for Sam TV App? Can you share your negative thoughts about smart tv things for sam tv app?
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Smart TV Things for Sam TV App for Negative User Reviews
✓ Useless appCan’t do basic remote functions without premium subscription. Can’t upload photos to the frame TV for Art mode even though Samsung’s guide instructs to install this app to do so. This is what you get for a £2000 TV? Ridiculous.Version: 1.0
✓ Don’t do it...This is a stupid app. Doesn’t work at all. All it did was connect to the tv but that’s a far as it went. Not worth it.Version: 1.0
✓ Fed up with the solar remote.The reason I use it is when the solar remote is not working (which is more often than not). I have 3 Samsungs and NONE of the remotes work. I tried calling their help centre and the guy was rude. I told him I couldn’t get a serial number for one of the TV’s at this time so he gave me a number to text him. When I did (about a day later) he never responded back. So I thought I would use the app. It works decent when you can use it BUT you have to have the solar remote working to accept using this app! Defeats the purpose for me. I went back to the store I bought the TV’s from and they said it was past a certain amount of time (I think 3 months) I could try calling Samsung or buy one of their big and bulky remotes for $80 CAD. I WAS EVEN A SUCKER AND BOUGHT THIS EXTENDED WARRANTY! This may be my last Samsung TV. I gave the app 2 stars only because when you can get it working it’s decent. Remember, after a while you have to allow the app to work again! I tread thinking about being on hold and getting not results from their call centre somewhere in far away..Version: 1.9
✓ Not sure if this app is a joke or legit...Says I have a “3-day free trial” yet anything I click on in the app gives me a limitation and prompts me to go premium. Now, I can either pay $3.99/ a week or $4.99/ a month? I can’t think of one person that would pay for a weekly subscription to use this app. Honestly, both offers are a rip off considering you can do everything and more with a $30 Chromecast... The only reason I downloaded the app was to try out the Arlo camera feature, which I don’t even see in the app. Am I missing something or did I just install a virus?.Version: 1.0
✓ Useless unless you pay.I only need the app for a couple of days while waiting on a replacement remote (cheers to puppy). There’s virtually zero functionality unless you pay for premium..Version: 1.8
✓ Why did I have to pay for this?I upgraded to the premium to be able to stream a photo album but this is terrible. It is not easy to add photos to the photo album to stream. During a slideshow the options menu pops up across the bottom with a mini photo on top of every photo in the slide show, it looks terrible and is distracting. This is a poor quality app and not user friendly. Not sure why this costs money to upgrade to..Version: 1.6
✓ As per all other reviews......Simply doesn’t work - and I am an IT professional so it’s not a case of misuse or lack of understanding. Ridiculous that the app has to be manually reconnected to TV every time - so quicker to use the remote control - and all efforts to cast to TV just end in blank app screen. So, utterly redundant app. Like others, I’ll try to get my £20 back tho it seems like it’s a brick wall in terms of support. For sure, don’t waste your money - or time. UPDATE: no response from devs to my email requests for refund/help. I’m astonished Samsung have allowed themselves to be party to this..Version: 1.0
✓ Get rid of the pop up adsI have downloaded the app and managed to avoid signing up for the premium paid subscription. Now operating the app is interrupted by the presence of pop up ads. Why bother! I bought a very expensive TV - why must I pay even more to access it!!!.Version: 1.8
✓ FraudWhen I was setting up my account and gave my credit card info I was notified right away that a couple unverified transactions went through. Ended up having to cancel that credit card..Version: 1.8
✓ Limited operationsWants you to subscribe monthly yearly to get full functions Subscription is not cheap.Version: 1.0
✓ Impossible to figure out how to use it with a LG C1 TVNo understanding of how I am too use this app Let alone setting up my qn95a soundbar that you guy’s have brought out this year Be awesome if you were able to get in contact with me to get it working please.Version: 1.0
✓ RubbishWouldn’t connect so haven’t used it. Cancelling now. No doubt that will be an issue too!.Version: 1.4
✓ Not worth itCan’t justify spending any money on this app unless you are in the av field. Not worth the money for personal use.Version: 1.8
✓ UselessCouldn’t achieve anything with this app, so disappointed, charged me $45 and did nothing. I feel scammed..Version: 1.7
✓ Update has rendered app uselessSince update all devices have disappeared from the app. Cannot get them to re-register.Version: 1.7
✓ It doesn’t work at allI have two Samsung TVs and a Samsung soundbar. The app cannot find either TV and it says the Soundbar is not connected. Completely useless and to try to charge £3.99 per week for this is an outrage. Deleting the app. Update: got a response from the developer recommending the trouble shoot section. Risible. My recommendation is learn how to develop IOS apps that work..Version: 1.0
✓ My tv not compatible.I downloaded the app thinking it would work on my tv. But it doesn’t. Also the app doesn’t allow you to exit or unsubscribe. Even for the 3 day free trial. I sent an email and now waiting for a response..Version: 1.8
✓ Cannot mirror the TVAs above.Version: 1.7
✓ Awful appThere is no keyboard on this app. Literally the only reason to purchase a remote on your phone is to have a keyboard to search on a smart TV. This is the worst purchase I have ever made!.Version: 1.0
✓ Crappy software gets in the way of great hardware!Pay up or else. If like me you bought a TV and wanted supporting software that just did its job, you are out of luck!! The geniuses at Samsung have done a switch and bait. The crappy Smart things app was upgraded and now even the basic TV remote features is are locked behind a premium pay wall! The TV itself is great but is now crippled by pay walls, crappy software menus that haven’t changed in decades, and greed that planes user experience and satisfaction at the back. My recommendation: shop elsewhere..Version: 1.6
✓ Waste of money please avoidTerrible app doesn’t work half the time and when it does you can’t connect up your music, it’s at best a rubbish remote. When you set up the TV Samsung really force the app onto as must have. Highly recommend you do not buy this..Version: 1.0
✓ Keeps disconnectingThe app keeps trying to connect to my tv and it has successfully connected once in 10 attempts. I finally thought the nightmare was over when I was connected but then I turned the TV off and the app needed me to reconnect to the TV again. I was unable to connect the second time. I am on an iPhone so perhaps that could be an issue. I want to cancel my subscription but there is no email to unsubscribe and my apple subscriptions don’t show it as a current subscription and I am guessing the free 3 day trial period did not apply for the lifetime plan of $30 or so dollars. The app appears to have withdrawn funds from my bank account on the same day of downloading the app..Version: 1.0
✓ Waste of timeThere should be a zero star or negative star option for ratings. The app allowed me two remote functions before prompting me that I would need a premium subscription. For an app that the tv recommends using to control the tv, the manufacturer showed not be charging. Deleted this app in minutes after downloading it. Complete trash.Version: 1.8
✓ Paid for the TV, why the ads!!???If I paid good money for the tv I don’t expect to have to pay more money to get rid of the ads. It’s going in the bin!!.Version: 1.0
✓ Do not buy - con job!I am pleased with my Samsung TV but this app makes me furious with Samsung for making users think they have to pay for this app to set up their TV! It is ridiculous. People - please don’t buy this app as you can set everything up manually on the actual TV remote and the app has little to no benefits. This is Samsung stealing money from customers - awful!!!.Version: 1.0
✓ Mr JacksonVery poor when you can’t turn the TV on through Alexa but you can turn it off as well as change channels. But that’s once you e turned it on with the remote control. What happened to progress. This tv was bought as something that could be integrated with smart home features..Version: 1.4
✓ Confusing, misleading, hard to use with iPhone.As I’ve always come to expect with Samsung Bluetooth/casting capabilities..Version: 1.8
✓ AgreedA fee for what? My I phone, even though using the same wifi as the Samsung Q7010 tv, my phone continues to search for a connection, even though the TV acknowledged my phone. I’m not very gizmo savy , and the instructions not clear. Do I need to spend more money to get a professional to assist ? 🤬🤬.Version: 1.0
✓ Why do I need to pay $30 to access my smart plug.Why do I need to pay $30 to access my smart plug. I have bought the plug with no knowledge of extra costs.Version: 1.0
✓ Terrible cheatsDoesn’t work at all and I. An I cancelled it immediately within the 3 day free trial, but still I found the money gone from my account and subscription set up for 1 year! I want my money back!!!.Version: 1.0
✓ Can’t display my own picturesWhen I first got the tv, the app allowed you to upload your own photos. It was janky but doable. Now I just updated my app and all that is gone. They want you to upgrade to a paid app to cast your photos! You can cast your photos to any device with the iPhone. Such a scam. Plus when I first got the tv there were some beautiful classic paintings available. Those are now gone. The only free paintings are ugly geometric shapes..Version: 1.8
✓ Cannot update soundbarHow do you update the soundbar that always worked on arc (high speed hdmi)?.Version: 1.7
✓ This is NOT the app for Samsung FrameDo not be fooled, this is not the right app for Samsung frame. Please check your selection before purchasing!.Version: 1.8
✓ JunkOverpriced accessory that frankly doesn’t stack up with cost. Even if it were free you might have a problem seeing the point of it, I’ll not go into the hassle of connection or escaping the outrageous fee.Version: 1.0
✓ Piece of junkWont find my q95t, I can’t believe Samsung promote or associate with such rubbish..Version: 1.0
✓ Terrible app and poor option for expensive tvThere’s no way to directly operate a lot of functions on the Samsung Frame without downloading this slow, useless app with non stop ads..Version: 1.9
✓ Crap App and rip off… beware Samsung TV set upWhen following Samsung TV set up instructions this app was included in instructions and I thought part of Samsung service offerings only to realize I’d been ripped off for 27.99 by 3rd party for a mobile phone tv remote that doesn’t connect or work with my new Samsung tv. Shame on Smart Things and shame on you Samsung for presenting this during your new TV set up process. Will never buy a Samsung again because of this shady practice..Version: 1.3
✓ HorribleIt says free not. Then it says you need remote for first time se up well if I had remote I probably wouldn’t try yo download one. Also, purchased in 2019 worked well for a year and a half and has been trouble ever since customer service also not good. Samsung used to be the top of the line in electronics. But now since they’ve decided they want to make everything including the kitchen sink probably they’ve spread too thin and their products that I own dishwasher refrigerator washer dryer not good..Version: 1.9
✓ SCAMScam. THIS IS NOT A SAMSUNG APP Don’t give them your card details! Once you do, they immediately subscribe you to some weird paid services without you knowing. Like home training tips.Version: 1.8
✓ Don’t bother getting this app.This app is terrible! You have to pay to screen mirror your pictures! I just got back from vacation, and it was so easy to screen mirror our pictures every night. But this app lags behind, so that what you see on your phone isn’t even on the screen. It also keeps skipping pictures, and a picture you want to show everyone won’t display. You can’t edit, or even favorite a picture, so it’s useless if you want to decide which pics to keep and which to delete. What a waste of time! And if this is what you have to use to screen mirror on a Samsung TV, I’ll buy another brand of TV next time!.Version: 1.6
✓ Langue Française :(L’application est vendue au Québec et la langue Française n’est pas disponible, alors que le Coréen et ?? l’est …INACCEPTABLE!.Version: 1.8
✓ Did not get the 3 day free trial, I can’t cancel itI accidentally pushed the life time button subscription but the app said you get 3 days free trial, however the money was debited out of my account immediately. The option of canceling after the 3 day free trial is not in my purchased apps. Need to find out how to cancel it. This app doesn’t provide a lot of options..Version: 1.5
✓ Keep it simple Stupid!All I wanted was a simple Samsung remote that could be download and operate from my phone. Why do I have to pay for crap I don’t want and wouldn’t use? It’s just supposed to be an app to control my TV. When it works it was great. Anytime I did want to use it, I had to re-log in for it to work and some of those times, it would log in. So, forget it. The TV remote that came with the TV works fine..Version: 1.8
✓ Not workingI paid $20 to use my phone as a remote with this app only for it to stop working . I get a yellow exclamation point everytime I open it. I have tried deleting app and getting it again, but it didn’t work. I want a refund. I know it did not cost much, but it it the principle that the app is not working anymore. When it did work , it was great !.Version: 1.2
✓ Thanks Samsung, I needed extra adsYou would have thought Samsung was a big enough corporation to not try to hawk ads like a cheap game. But no, this app is like downloading the worst click bait to your phone..Version: 1.8
✓ WARNING - Not Samsung AppI bought this by mistake because they gave it exactly the same name as the Samsung App. They won’t give me a refund. Really bad business guys..Version: 1.6
✓ App is rubbishI paid $40 and cannot access a thing even though connected to my smart TVs.Version: 1.0
✓ Don’t even download this and buy the premium planTell me why I downloaded this thinking it would be for free and it wasn’t ? Like if u don’t pay for the plan then u can’t use the app at all, and when I did go to buy if with the 3 day trial plan it took off money out of my account the same hour. Don’t buy this app guys, I would rate it 0-stars but it won’t let me sooooo.Version: 1.4
✓ Does not work on my iPhone to Samsung tvImpossible to keep working iPhone pro max 11 to my tv worked for 1 picture then locked up can not get to work will not discover tv and vice versa add keeps popping up to pay for premium and I just want it to work in standard version junk glitchy waste of time for me. I will never buy a incompatible tv probably never buy another Samsung product again im upset..Version: 1.4
✓ Very bad. Avoid!Doesn’t even find the TV. Pushy to get you to pay for a subscription for something that doesn’t work. Don’t even know how this makes it past Apple quality review..Version: 1.0
✓ The appCouldn’t use any of the features, what if I lost the remote to my tv I would have the idea to use my phone and use this but I can’t because there is a limitation and you need to pitches everything to use it.Version: 1.8
✓ Samsung x 2This the second Samsung smart tv that I purchased since Christmas. The first one had a major crack in the frame upon delivery. Now, the second one has a long vertical line spanning the length of the screen. I DO NOT like returning purchases. As a thoughtful shopper who researches items, I seldom write reviews because I am accustomed to getting what I pay for . HOWEVER, the nuisance factor of returning two tvs within as many months is simply unacceptable. I’d rate this product lower if I could ..Version: 1.4
✓ Sound barTried many options an still can not get the sound bar linked.Version: 1.8
✓ A reminder of why I left SamsungI downloaded the app out of convenience to have an additional remote control for my tv. However, after only 1 minute of use, I'm told I have to pay for premium in order to continue using the app which is $15 a year. No thanks. I'll continue using my remote control. I will never buy another Samsung product again as they have proven that they only care about nickle and diming their customers for full utilization of products and liscences I have purchased.Version: 1.0
✓ Waste of money!!!!I have emailed quite a few times. Had no reply at all. This isn’t giving your customers support! I want a full refund as this is a con! I have wasted £20 for absolutely nothing. I have tried looking on help and support and doesn’t mention anything about the troubles I am having. Just keeps saying please connect to a network which other people is having trouble with. I want my money back!.Version: 1.0
✓ Pretending to be a Samsung appDishonest naming. Useless app. Developer should be ashamed..Version: 1.0
✓ Charged instantly for a free three day trialNot impressed that I selected a 3 day free trial & my card was immediately charged I would appreciate this being rectified immediately App is not worth the storage on my phone let alone the fee I was wrongly charged.Version: 1.0
✓ TerribleI had to reset all my settings to factory settings because the TV kept on providing audio feedback on everything I did with the remote control. Only resetting the factory settings would stop that. This app was totally useless in setting up the TV. It wouldn’t work until the TV was actually set up using the manual remote. that’s because the TV has to be connected to the network, but you have to do that via the manual remote. Furthermore, it may me pay for the app! Now I have to cancel the subscription manually..Version: 1.9
✓ £5 a month for a remote control?I pressed 2 buttons on the remote of the free version, now I can’t do anything as it says it’s a limitation and I have to buy premium. Why on earth would I pay monthly or yearly to have a remote control on my phone when 2 came free with the TV?!? You should have adverts or limited features but not both..Version: 1.0
✓ This is NOT the Samsung Smart Things app!Misleading title page on the App Store as this is not the Samsung Smart Things app. Worse than that, having paid the money, it doesn’t work. The app connects to wifi but then continually freezes and will not control the TV. Complete waste of money..Version: 1.0
✓ DisappointingThis would be great if it didn’t require you to press accept on your tv, with the remote that doesn’t work….which is why you using the app to begin with. Both my phone and tv are connected to the same WiFi… but it can’t find my TV. Lots of things to fix here… but if it’s fixed it would be a life saver.Version: 1.8
✓ This app is pure trash.This app for months force closed every time I tried to open it for the first couple months I owned a Samsung TV. Then one day I decided to try it again and it took me way longer then it should to even get it to find the tv (yes my phone was connected to the same WiFi network the entire time). Once it finally found the tv I was able to connect. So after that I finally have my phone connected to the tv and I see that you have to spend 5 bucks a month to use the remote feature…. What a joke, buy a Roku tv. Comes with an easy to use remote and a phone app that isn’t garbage. Did I mention you can use everything on the Roku app for free?.Version: 1.0
✓ Will not connectTotal waste of money. It will not recognise the TV at all..Version: 1.0
✓ Absolutely awfulAn absolutely terrible app. It costs an exuberant amount to use premium, and if you don’t upgrade to premium, the app is literally useless. You can’t even press “home” or turn the volume down with it, and every time you re-open the app to use it you get a huge ad that is difficult to tap around and close. I don’t usually write reviews and I did this time to hopefully warn somebody else before they waste their time..Version: 1.7
✓ Does not work.Samsung you should be ashamed. I bought a £1300 Samsung TV. This app has no warning that has been replaced. So you too my money for a useless app. At least put a warning and redirect in the app before you take my money..Version: 1.0
✓ This is not the official Samsung app.This is not the official Samsung app. I was charged for it. No clear way to get a refund. Really upset. Rip off app. Beware.Version: 1.0
✓ Free trial - charges straight away and does not allow to cancelI downloaded the three day free trial, but money came out immediately. I have tried to contact you via all routes. Email, messenger through links and no replies. I would not recommend this app and really disappointed that have been charged on a free trial. !!!!!.Version: 1.0
✓ TerribleFroze constantly while only casting photos. Deleted 10 minutes after installing.Version: 1.8
✓ So badThe mouse pad doesn’t work can mover the arrow on the tv even.Version: 1.2
✓ Milking the customer for another penny.What a load of rubbish to charge a subscription to have more functionality of a product “The Frame” which has already been purchased. Rubbish TV with poor sound quality. Disappointing purchase and still milking the customer for the app. It should be free. No one said at point of sale they would actually charge you to cast your own photos as art. So rude!.Version: 1.0
✓ ScamThey will charge you even after you cancel.Version: 1.0
✓ No BluetoothGarbage rip off.Version: 1.9
✓ Worst paid-for app I’ve ever purchasedFunctionality is inconsistent and frustrating. Which is fine in a free app but not for $25!.Version: 1.8
✓ Warning: this is not the official Samsung SmartThings appI clicked through the App Store quickly and downloaded this app while trying to connect to my TV. This app is not from Samsung. It’s trying to look like Samsung. It connected to my TV and performed some functions. When it couldn’t do what I needed, I realized this is a third party app. Samsung’s app is “SmartThings” (one word). However, I realized this AFTER paying the app developer $20 for a perpetual license (versus $3 weekly). The pricing should have been a tip-off that this is a scammy setup. My mistake. The developer is likely making a great living from this! Congratulations! Enjoy my $20. But Samsung should complain to Apple about the brand impersonation. This is a bad experience for both Samsung and Apple customers..Version: 1.8
✓ DO NOT SUBSCRIBE TO THE FREE TRIAL!!!I downloaded this app, which came with a 3 day free trial, and upon being unable to get it working, I cancelled the free trial subscription about 20 minutes after installing it and they still took £20 from my account!!! Do not download it yourself, it’ll do the same to you, I have since found others have had the same problem. I have reported it to apple..Version: 1.0
✓ NOT freeNo functionality without paying yet does nothing my remote or phone cast does already. Pointless. Interesting that user names based on the word “disappointed” are all taken!.Version: 1.4
✓ Too expensive by farAnother app to add to the list of monthly subscriptions, not worth the money for such an app. Sorry but if we subscribe everytime for some app we use on our phones occasionally, it costs more than the phone itself..Version: 1.0
✓ This is a trapI purchased this app under the impression that it was the app I needed for my new sound bar. After I tried to use this app, i found out it did not work. No matter what i did and how much troubleshooting i did, it would not connect to my sound bar. After doing some more research I found out this wasn't even the real SmartThings app I needed. This app disguises itself as something its not to fool people and get your money. I emailed their customer service and have received no response, its been days since and not a peep from them. Stay away from this one!!.Version: 1.0
✓ ScamI was tricked into buying this. Buy a new Samsung TV and it says to download Smartthings to set it up. Search for smartthings and this stupid app appears as top hit. So I downloaded and opened and it wanted seventeen quid straight away. But it’s the wrong app. I won’t use it and i can’t return it. Thank you Apple and thank you developer. Enjoy your twelve quid developer. I doubt if you even noticed your six quid Apple. I’m sure it’s really my fault. But I think a huge backlash against smartphones is coming..Version: 1.7
✓ Don’t purchaseI’ve tried to reach out three times and I haven’t gotten a response once. The app doesn’t connect to my tv. It had for the first 2 or 3 days. I originally tried to click on the free trial and cancelled immediately because my wife ordered a remote online. They still charged me, and now I have a year subscription. It hasn’t been working since then it’s really frustrating that I was charged even though it was a free trial..Version: 1.0
✓ It’s absolutely uselessConnect to TV, but it’s not working. Also, no option to cancel the subscription..Version: 1.0
✓ RipoffIn my opinion this app is a total ripoff! It does not work when my tv and my phone at on the same network. The first time I contacted them they responded. I have since contacted them twice with information they requested, but since the first contact have received no further responses from them. What do they care, they have the $20! If the app works for you, you are one lucky individual..Version: 1.0
✓ Wish id read the reviews before purchased!I wish i had read the reviews before purchased but with it being Samsung i just figured it would be good and worth it! Its not! Like the reviewer below, i cant get access to anything other than the basic volume control. Spend ages looking at troubleshooting and still doesn’t work!.Version: 1.0
✓ Joke of an appTypical Samsung app, not at all user friendly.Version: 1.4
✓ Awful it won’t find my tvAbsolutely rubbish paid nearly£20 for nothing my tv is connected to the same network as my phone but still got nothing.Version: 1.0
✓ Doesn’t workDoesn’t work. Every time you reopen the app, it has to connect to the tv against. But 9 times out of 10, this has to be done manually. It doesn’t stay connected or automatically connect. Waste of my money..Version: 1.2
✓ Spam99% sure this is spam. Shortly after I realized I potentially downloaded a virus, I deleted the app/data and received a spam link via text message nearly immediately. For those thinking its Samsung’s app for connectivity or screen sharing - stay away. The app you’re trying to find is called SmartThings. Apple should delete this App from its store immediately. Knowing its available with fake reviews is seriously a liability to its users..Version: 1.0
✓ ScamWon’t connect to my tv. Won’t respond to emails. This is set up very similar to the Samsung app but it’s not. Don’t waste your money or time.Version: 1.7
✓ Terrible!I was looking for the Samsung app to download for my new frame tv and downloaded this app thinking it was the Samsung one. Paid $30 for the lifetime subscription thinking it’s the Samsung app and realized later on after talking to people that this is a third party company app! The name Of it sounds the same as the Samsung app and it is the first app you see as you search for the Samsung one. Very misleading! I hve tried to get help and support to refund my money and have had no one contact me. Absolutely dodgy - beware. Not to mention couldn’t connect my tv to this app at all. Once I downloaded the Samsung app had no issues connecting at all!.Version: 1.8
✓ Very misleading IMHO NOT Samsung’s AppThey use the same name as the Samsung TV App and it “looks” like it is Samsung when the app is in the store as the screen just shows the first 3 letters. But this is NOT Samsung. This company appears to be relying partly on tricking people into thinking it is Samsung to obtain personal data, payment, and use data to sell to third parties..Version: 1.6
✓ Poor, doesn’t work, no customer service.Doesn’t work, no replies to my enquires to get it to work and I have been charged twice for this app subscription ! Buyer beware !.Version: 1.0
✓ Tv doesn’t connect to phoneTried and tried connection to phone . Same wifi network , it just won’t connect. Not only that, tv won’t connect to Alexa voice assistant!.Version: 1.0
✓ Terrible appConstant ads and can’t even use basic features without paying for subscription..Version: 1.8
✓ App doesn’t meet the promise of purchase.No clear instructions and no-one to Contact for help so it’s just you and the app so when the computer says no it means no. I have already downloaded the app which is not responding to my phone and I can’t get help ..Version: 1.0
✓ Constantly dropping connection. Unusable.Constantly dropping connection. You have to reconnect the app to your TV every few seconds. It’s the same when you try to stream photos or video from your phone to TV. It disconnects after few seconds. Extremely unstable app. Simply unusable. Don’t waste your money! Thank Good Apple has refunded me after lengthy complaint..Version: 1.6
✓ Sadsung not SamsungComplex to use the free version what would convince me to pay for something next to nothing!! Don’t waste your time.Version: 1.0
✓ DisappointingDownloaded the free trial and deleted and cancelled subscription within 10 minutes as it wouldnʻt connect to TV, and I was still charged. Total waste of time!.Version: 1.0
✓ Not worth the $30I purchased this app with our new TV. Are you cannot get the app to work. It constantly spins and says it’s trying to connect to the TV but it never does. We’ve had it for about three weeks now and I have tried on a regular basis with no luck. I emailed support and have not heard anything back either. Very disappointing especially right now since my kids lost the remote and now I’m stuck. I have Roku hooked up to my phone with no issues along with several other apps, this isn’t a new feature for me, I know what I’m doing. Something is clearly wrong and it’s disappointing that nobody has reached out to me..Version: 1.0
✓ Too Bad Can’t Give 0 starsThis App is a POC. Never works. Waste of money.Version: 1.6
✓ Will not workCan't get it to work.Version: 1.9
✓ Svp annuler l'achat par erreurAnnulation.Version: 1.3
✓ Atrocious set upMy experience with my new Samsung tv setup has been terrible. The instructions have been very hard to follow and the fancy solar powered remote didn't work. The quality control at the factory is obviously very poor. I will NEVER buy a Samsung TV again and if I could I'd return this one. In fact I will avoid Samsung products altogether and encourage all my friends and colleagues to do the same. Oh and the fact I can't put my name to this review is equally annoying!!!!.Version: 1.8
✓ LordDont buy this app- Half the time I can’t get my phone to connect to the TV and keep having to restart the app multiple times to get it to connect. Even then half the functions don’t work properly. The remote control is basic but works, screen share occasionally works and the the channels I’ve never got to work..Version: 1.0
✓ AVOIDI purchased this app thinking it was the official Samsung App for the Frame TV - IT IS NOT. Don’t waste your time or money. The app doesn’t even work. Disappointing. Use the proper app instead..Version: 1.7
✓ Too slow to connectThis looked like it was going to be a good app to use on my Samsung Smart TV. Unfortunately, it takes to long to connect. It will either say connected or connecting to the TV but the circle keep spinning. When it finally connects, the remote worked fairly well. For me, it doesn’t make sense to disconnect when you turn off the TV. It would be better to be able to auto connect to WiFi when open the app. I was not able to turn on the TV with this remote when the TV was off. It would not connect. Then would take forever to connect. I have a mesh router with an extender in the room with the TV and has excellent signal so I doubt it’s the internet connection. I tried the Channels tab and nothing loaded after 5 minutes. I would have purchased the lifetime subscription it’d this worked better..Version: 1.4
✓ Incorrect Subscription chargesHi Team, The app showed that there is a 3 day trial period for the annual subscription. However it deducted the whole amount instead of providing the trial period. Also I am not able to get in touch with your team. Please sort it out at the earliest..Version: 1.0
✓ Crappy app that offers almost nothingUnless you get a premium upgrade. Total rip-off.Version: 1.7
✓ Samsung greedThis app is not necessary to get your Samsung TV connected to the sound bar. It’s just another way greedy companies nickel and dime customers. I purchased a Samsung sound bar and was directed to this app in the setup instructions. It was not needed and you can complete the setup using the remotes for the TV and sound bar. Just look at the ridiculous subscription rate Samsung is charging. Not worth it folks..Version: 1.9
✓ PoorExpensive subscription..Version: 1.5
✓ What a rip offYou purchase the tv and then they want to charge you to do anything more than turning the tv off and on or adjusting volume..Version: 1.8
✓ Bad appDeceptive description of this app. What a waste of money.Version: 1.8
✓ What a scamSneakily calls itself “Smart things for Sam…” but isn’t the actual legitimate Samsung app. Charges you $32 for lifetime access but the REAL app doesn’t glitch and does way more for FREE. Shows up first In the App Store before Samsung - don’t know why, DO NOT BUY 😡.Version: 1.7
✓ Not impressedDoes not work very well Better to use the remote and save the money..Version: 1.7
✓ Can’t get it to work & got no helpIt lists my tv but will not connect. Contacted the app customer service, got a response requesting more info with screenshots, which I sent and never heard back from them. Tried to request a refund but of course it’s outside the allotted window. I tried to get help and conveniently the app developer never responded within the window of time allowed to request a refund. Don’t waste your money. I know my phone will connect and stream to the tv because other apps do it so it’s definitely this app specifically..Version: 1.0
✓ PoorTakes ages to connect to your tv every time you close this app.. time wasting.Version: 1.8
✓ AnnoyingIs there a keyboard on this thing? Does it really need to connect, or should I say not connect every time? The tv and me are literally next to the router. This is far too annoying to use. I’m Literally sending the tv back and getting an LG..Version: 1.0
✓ The worstThe app never finds the TVs in my house, despite all 5 of them being Samsung smart TVs. What a waste of money!.Version: 1.4
✓ Not happyPayed for the full version casting photos on iPhone doesn’t work casts one photo skips 5 photos video casting freezes every 2 seconds web browser casting doesn’t work at all messaged there premium help service and no reply or improvements do not pay for it as it does not work a total rip off.Version: 1.6
✓ The 5 star ratings are spamI forgot to delete this after the trial, it’s such a pointless app, I never used it. Embarrassed for the developer. Also the app is free for Samsung users..Version: 1.0
✓ I don’t even know what the membership is for.Posing as a different app & collecting money for no reason. On top of that it keeps disconnecting from the devices..Version: 1.7
✓ Not worth it. Takes forever to connect.Connecting the app to my TV takes over a minute every time I launch the app. Not very useful. Also not many features available without the $28 premium upgrade. If the app worked great I might consider the upgrade, but with the connection issues, the whole app is just not worth it..Version: 1.4
✓ Total conThis is the first thing that appears on screen when you power up your new TV and you think that you have to buy it or try it to set up your tv. You don’t! Keeps telling me to connect to the network which it already is. Total waste of money and probably illegal. Am investigating more regarding legal position as I have paid £20 for nothing.Version: 1.0
✓ I want my money backI paid $20 for the lifetime premium version after coming home to my dogs chewing up the remote that came with the tv. Since there was no way to click “allow” to allow the app to access the TV, the app was pretty much useless. I still ended up having to buy a new remote, therefore not even needing the $20 app I just purchased. I’m sure it’s great if you also have your remote in hand, but again, at that point, why not just use the remote..Version: 1.8
✓ AvoidAvoid get the app written by Samsung electronics company ltd, this seems like a third party app trying to piggy back off Samsung and us well annoying trying to get you to sign up to regular payments. It’s hard to use and doesn’t work well..Version: 1.0
✓ Terrible app. UselessDoes not work. Totally useless with my iPhone. Wish I never bought Samsungs Frame TV. Don’t do it. Artwork very hard to access..Version: 1.6
✓ Absolutely USELESSThe first thing you see is a screen wanting you to sign up for $$$$. It couldn’t find our brand new Samsung TV anyway. Should have stayed with Sony..Version: 1.5
✓ Waste of moneyRip off subscription$$$ your paying $50 a year for a second remote.Version: 1.8
✓ Not coolSigned up for for 3 day trial to see if it even worked before buying the full access. After minutes of having app I uninstalled it due to lack of compatibility. Went to cancel subscription and it had already purchased it, even stating that if I did cancel it I will have access until summer of 2022. Super lame paying for an app for the next year that cant’t use it. Frustrating..Version: 1.0
✓ Stopped workingShortly after I paid for the lifetime version the app stopped working. It simply won’t connect to our tv anymore. I would not recommend this app..Version: 1.3
✓ Low performanceI have 2 frameless TVs. One of the features is to play a slideshow of photos on the TV via the app. However, the app is awful! I followed the steps and the it states, error, try again later. I called technical support which is horrendous! You can’t get a knowledgeable tech on the phone you have to email. I have spent countless hours trying to get it to work. I’m considering returning the TVs!.Version: 1.6
✓ Deceptive AppI was setting up my new Samsung TV and the setup routine said install the SmartThings App. Somehow this app inserted a screen “Smart TV Things for Sam” and wouldn’t let me get past it until I signed up for at least a three day “Free Trial”. When it didn’t work to set up the TV, I did it over again and this time I signed up for the 19 dollar “Lifetime” license. Then I finally made it to the actual SmartThings App. I’m trying to get my money back. Really deceptive. I wouldn’t get this now if they paid me..Version: 1.7
✓ Terrible AppI just purchased a smart Samsung TV. It’s connected to WiFi, but it keeps having a “network interference” error when I try to accept the terms and conditions, so it won’t let me use any of the features or services. So I download this app to try and work around, but the app can’t find my TV on the same network and keeps freezing up. Evidently both my problem with the TV and with this app are common issues. I highly recommend going with a different brand for the TV, and don’t waste your time with this app..Version: 1.0
✓ Too much money for too many limits. 3 stars cause it does “Remote”App and tv Need to connect to same Wi-Fi. How can I when I can’t use the app remote for the tv to do so???😡😡😡😡 What’s the point of a virtual remote. When you can’t use it? When I can use it. It times out to quick and does what it supposed to do when you (again) can access it..Version: 1.6
✓ SCAM!!! - DO NOT DOWNLOADI downloaded and signed up for the 3 day free trial and it immediately took the £20 from my account, with no option to cancel my trial or refund. The contact us button doesn’t work. The app doesn’t connect to the tv. It’s a scam product and I’ll be reporting to Apple. *Update* Received a response against my review from the company asking me to email about the issue, which I already did 6 days ago with no response! I reported the issue directly to Apple and received a full refund. Suggest all others do the same..Version: 1.0
✓ UselessThis is not a Samsung app, and there seems to be no way to cancel it. It does not show up in subscriptions. Very disappointed.Version: 1.4
✓ Smart thingsDo not bother, does not work and had to pay before finding out..Version: 1.0
✓ ScamWhat a scam, advertised a free trial but I was charged straightaway after signing up. Rubbish app, did not even use it. Reporting to my bank for fraudulent activity..Version: 1.0
✓ WorthlessSo nevermind that one shouldn’t ever have to PAY for functionality they shipped with the TV (and then took away with this app “upgrade” aka money grab). Even if I were to be comfortable with that as acceptable, vs abuse ofconsumer trust… this app is WORTHLESS -it simply jumps between “connect to tv” and “connecting…” and never gets there -the app literally doesn’t work! I’m on the same wireless network, my TV and phone firmware are the latest, and this piece of junk just doesn’t do a darn thing..Version: 1.0
✓ “Smart TV” SamsungThe only review I can actually give you is …” it wont even connect to the TV. “. Of course I contacted the “help” team.. they want me to video myself trying to connect to the TV… guess that subscription is a waste of money!!.Version: 1.9
✓ £20 for an app that doesn’t workIt just hangs trying to connect to my TV. Both the TV and my iPhone are on the same WiFi network. I get the window on the tv screen asking to allow connection which I accept and am left with the bouncing dots forever. How do I get my money back?.Version: 1.8
✓ DO NOT DOWNLOADThis app is a scam!!!!!!!! This app contains ads that lead you to believe that you’re signing into the site but you’ve actually been directed to a fraudulent website for a streaming service. It also asked for my credit card number and said I would not be billed for the free service. However, within minutes I received two fraud notifications from my credit card company - both were for escort services…seriously. I am fortunate that I have never received fraud notifications from my credit card company, that is until today, minutes after downloading this app and trying to connect to my TV. It maybe purely coincidental that timing of these incidents occurred following the downloading of this app but I don’t think so. Deleted and feeling more at ease..Version: 1.8
✓ This is a fake load crap 😒Any time when I press a button it says that I have to pay for a subscription and I’m not wasting my money for a fake app.Version: 1.8
✓ UselessSo far I have been unable to do anything other than connect to the tv Every button be it volume of channel or anything else leads to a prompt that I need to “Go Premium “ to remove restrictions There are restrictions and then there is nothing works Shame.Version: 1.7
✓ No cast or channelsIf you want to use the app as a controller you have to have the controller to agree it on the tv! Hardly the point of a phone app! The app won’t load channels. Cast doesn’t work for videos, just crashes the app. Waste of money.Version: 1.0
✓ Why would I want an app for my stove and your activating my tvSucks.Version: 1.4
✓ Hate the remote, hate this appIt was working at first but now it can’t find my tv. I’ve tried restarting the WiFi (which is already too much effort for a paid app) and still the app won’t connect. It’s already a hassle having to connect the tv every single time you open the app. Even if I switch apps for two seconds it need to reconnect. The scroll pad is too sensitive like others say. Sometimes I have to hit a button twice. It’s just too much to deal with. I wish I could refund my money..Version: 1.3
✓ Too many ads and junkUseless with all the ads.Version: 1.8
✓ Doesn’t workOnly shows every other photo and it’s stupid to pay a premium for a) that not to be corrected and b) to simply be able to show photos on your TV in a smoother way! Hate how companies make you pay for stupid things 🤦♀️.Version: 1.0
✓ Misled into buyingIt was Samsung tv who led me into buying this app but it does not work when using with iPhone & Samsung. Not sure I’m the one that was stupid enough to believe an app you could buy on iPhone App Store that Samsung was telling you to use was the right one?? but anyway, it doesn’t work & as I don’t have a Samsung phone, I don’t even know whether it doesn’t work on Samsung phones either anyway??? Just a rubbish app..Version: 1.0
✓ Not bad but not greatIt’s definitely easier than some of the Samsung remotes however the touch pad is to sensitive sometimes when scrolling you will click on a selection when you didn’t mean to. Secondly, I cannot just walk in a room and turn on the tv. The tv must be connected to it to use it and when the tv is turned off it will not connect so you cannot use this as the sole remote. Thirdly, every time you would like to use the remote on your phone you need to connect it to the tv, I cannot find an auto connect and each time this happens you need your tv remote to then give the phone permission to connect , very annoying and cumbersome.Version: 1.0
✓ Not true that you can try for 3 days freeI bought a new Samsung TV and was hoping this app would help with smarter navigation. Subscribed to a year thinking I had 3 days to decide if would work for me or not. After 1 day, realized it wasn’t the right thing for me and cancelled immediately. Now I’m fighting with my credit card to remove the annual charge, despite it clearly being indicated in the profile. Kind of cheesy. Really hate these bait and switch approaches..Version: 1.0
✓ Deserves 0 Stars. Does not work Don’t bother.I just figured out that these con artists keep you online with them (sending detailed info, screenshots, etc) then never get back to you. Why? They held you past the 2 day limit to cancel the paid subscription in time (day before the 3 day free trial expires and the paid subscription starts). Clever, but highly unethical - especially under Apple’s terms and conditions. I got the 3 day free subscription just now. Tried the app on 3 different iPhones running different iOS versions. All on same WiFi as smart TV. Each recognized the TV but nothing would work. Just a spinning wheel that never stops. Total waste of time. Apple needs to verify these con apps. (I’ve forwarded all the details to Apple already). Should have suspected something was wrong when there was no free version to test if the app really works! I canceled my subscription within 5 minutes. The help section on the app takes me to websites of their other apps - nothing about this app. Makes sense, because this isn’t an app that works..Version: 1.0
✓ Not goodI paid for this app and would like my money back it is really really poor How do I do this please?.Version: 1.0
✓ LimitedThe limited version doesn’t work but all they want to do is trick you into premium subscription after a ‘free 3 day’ trial that’s difficult to cancel. Looks like a con. Samsung should do better, I only looked because my Samsung remote failed. Thank god I have an iPhone, at least it works properly.Version: 1.5
✓ Premium is a wasteHave to connect every time you load the app Channels won’t load to set up premium features Total rip-off.Version: 1.0
✓ Don’t waste the moneyI would like a refund.Version: 1.7
✓ So unfriendlyDoes not do as claimed, there is no functional free app to use after you purchase your $3000 TV and every time you try to use it you get this rubbish premium option blocking you. So I buy it and it is useless. I just want to find the add art button. How hard does it have to be..Version: 1.0
✓ RubbishI get you want folk to pay but having to upgrade to premium just turn off my device is ridiculous.Version: 1.9
✓ 18 quid to adjust volume!Can’t get it to do anything if don’t upgrade to premium. Was vaguely useful the couple of times I used it when it was free, but now can’t do anything with it and get loads of ads so absolutely rubbish..Version: 1.8
✓ Useless appJust paid £20 for this useless app as I thought I was getting a free trial but it went straight to payment and the app doesn’t even work! And there’s no way of contacting you for a refund either!! I want my money back please!.Version: 1.0
✓ Warning Scam App!I’m disappointed that Apple allows this app to remain in the store and has it appear at the top of the search for ‘Smart Things’. This result and the name and the icon are all designed to trick new purchasers of a Samsung TV into thinking this is the official app and to get them to sign up for a useless and expensive subscription. Disgusting! As you can see from the reviews a lot of users were fooled and it’s tarnishing Samsung’s reputation too..Version: 1.4
✓ Garbage don’t workHad to download it for a hotel tv and only way to make it possibly work is by paying.Version: 1.9
✓ Get free APP!Every time you open app it is a two step process to connect to the TV. Free apps maintain your connectivity making it easier yo control your TV. Tried to ask a question through “contact us” and other than allowing you to create the email there send functionality is not working. Only option that works is yo cancel the email - go figure. Waste of money. Get the free Apss - GUI is much nicer as well in free App..Version: 1.2
✓ Read this review - it’s a scam appI’ve been trying to set this up for weeks and have only just realised it’s not the correct app! Do not download and definitely do not pay for this version..Version: 1.0
✓ Money grabbersApp only interested in you signing up for premium,interrupts every time time you press a button,purchased a Samsung tv but did not expected to be badgered to spend more,the app should be free.I am 75 years old and just wanted to upgrade my kitchen tv,wish I had not bothered.Version: 1.0
✓ UselessThought I’d test the app against my new The Frame TV. App won’t connect at all. Tried all the online help postings with no success..Version: 1.0
✓ UselessTotally pointless and unusable app. Doesn’t transfer photos to frame tv as it promises, or anything else for that matter. Wish I’d read reviews before being pushed to buy during tv setup.Version: 1.0
✓ Misleading, expensive and rubbish appBe warned, this is an app by a Chinese company, which gives you a basic remote and is not the correct app for linking your Samsung smart products. Should have realised when it required a subscription. Doh! Apple, please don’t allow developers to deliberately position apps to trick people..Version: 1.0
✓ Not goodIf you lost your remote in the pillows and blankets and thought this app would solve the problem…you’d be wrong. The tv has to be on in order for the app to “connect”. Which means you have to actually HAVE your remote in hand. Kinda makes the app unnecessary at that point. Had the app for less than 5 mins. It has ads as well as a $20 price tag for the complete version. I’d skip this one. Just go dig for your remote..Version: 1.8
✓ Worse appThe worse app that I ever used. Hard to connect and other that gives me a few controls, it is rather difficult to manouver, and make me reach to the TV REMOTE. Why am I paying for, it is hard to depict. It is dissapointing.Version: 1.8
✓ You want me to pay to use my phone as a remote?Are you high?! This should be free..... why in the hell do you expect people to pay for this? Does it work, probably.... does it auto connect to the tv each time, urmm no I have to select what I want to connect?! I mean really. And you want me to pay each month for this? Again are you high? I can control my virgin media box FOR FREE via my phone. Again are you high? Who thought this was a good idea? How does this benefit your customer - again are you high?.Version: 1.0
✓ Pay a monthly fee for a remote app? 🤷♂️I bought a brand new expensive Samsung television but they still want to squeeze more money out of me by charging a monthly fee just to use a remote control app. This is beyond ridiculous, I honestly can’t believe anyone would actually be willing to pay this fee. I don’t care about any of the other stupid “features” that the “premium” version of this app has, I just wound line to be able to use my phone as a remote but it won’t work unless I pay a monthly fee. They even expect people to pay this fee just to use the app to do the initial setup. The first thing the TV tells you to do is to download this app to setup your tv and the first thing the app does is tell you to upgrade to “Premium” which really means you have to pay for the app to work. Definitely will not be considering anymore Samsung purchases. I also tried contacting them through the “contact us “ feature of the app, that was well over a week ago and surprise surprise surprise...no response. I would give negative stars if that were an option. Still no response after multiple emails sent to “app support”. Beyond Worthless!!!!.Version: 1.0
✓ Another scamJust another hard sell 'free app'...no thanks.Version: 1.6
✓ Useless rip-offWasn’t able to connect to my Samsung tv through it. Tried to immediately cancel the app during the trial period but was still charged the annual subscription..Version: 1.0
✓ ConfusingAdds adds adds… I have many Samsung products… app should be free included with product.Version: 1.7
✓ Doesn’t workDoesn’t work keeps saying connect to same network as tv which it already is paid 20 pound, after reading reviews they said to send message via app well you can’t because it does not connect to internet please explain CON want refund. Got in touch with app time and time again nothing back from them except please email via app which I have done but useless Apple sort this out.Version: 1.0
✓ Worthless app…ZERO STARS!!!I have downloaded this app multiple times now after they release an updated version. It might connect the first time I use it but as soon as I turn off my TV and close the app, it is done. Every time after that it will not connect. TV is on and yet the app shows it is offline and so I can’t use it. I have to delete my TV and then add the device again. Just a waste of time. No way would I spend money on this app because it has yet to prove it is worth any money. I wish I could leave zero stars, but that’s not an option..Version: 1.6
✓ Buyer beware- does not work! Trial will lock you in.. read belowDisgraceful it does not work with an older Samsung Smart TV. I cancelled the trial immediately as it didn’t work. Since the app wasn’t deleted I was still charged for 1 year!!! Read fine print… buyer & trial users beware!!! This is very misleading I have no problem with other apps to cast only this one. I have trialled a couple to see which works and they all work except this one. I can’t use this app at all & still need to pay for 1 year despite cancelling trial. Important Note - If you have downloaded it as a trial and would like to cancel PLEASE ensure you remove the app too!!! Or u will still be charged. It’s in their fine print. The other apps do not do this. It’s very misleading and dishonest. I’m now locked in..Version: 1.0
✓ The most useless App I have ever encounteredI am fairly pleased with my Samsung TV but this App lets it down badly and I now wish I had chosen another brand. Does anything actually work on the free version? Anything I select just prompts me to upgrade to the premium version, at a cost almost equivalent to a Netflix subscription which provides much more entertainment..Version: 1.0
✓ PainfullPay big $$&$ for a TV and you have to pay more to get add free app just terrible Difficult to connect Directions to menus that don’t exist Times out and locks up.Version: 1.7
✓ Not Official AppThis is not the official Samsung app which is available for free. They have made a crappy version which doesn’t event work properly and named it similar to catch people out like me who paid for a service I could have had for free. Not impressed..Version: 1.5
✓ Hard to Get Set UpNot user friendly..Version: 1.3
✓ Not workingTerrible Doesn’t work at all. Finds TV but then won’t continue further Wasted my money.Version: 1.0
✓ PoorYou buy an expensive tv and the have pay to remove adds from their remote app..Version: 1.0
✓ Don’t waste your time or moneyThis app simply doesn’t work! I thought I’d selected the 3 day trial but I’ve been charged £17:99 for something that is unfit for purpose! Can I get a refund as I have deleted the app..Version: 1.6
✓ I give upAbout to throw this “ smart tv “ and all the non working apps in the bin. Remember when you could just turn on the tv and just watch a show? Those days are gone ha.Version: 1.8
✓ This app is misleading, a complete ripoff, and should be considered a scamThis app is named very similar to a popular consumer app. Once installed and given permission to the TV, it brings up an interface to control said TV. There is a basic function and a premium function. With my experience in this app you cannot do anything, for example you can no turn up and down the volume, you can not navigate any menus of the TV, nor can you even turn on and off the TV without upgrading to premium. You can however view ads. This should be removed from the App Store..Version: 1.6
✓ Check BEFORE you buyI stupidly purchased this to find that although the remote basically operates the TV none of the attractive features such as Channels work. It just endlessly tells me to connect to TV when it is already connected. Now this may be incompatibility with latest iOS... all I know is it doesn’t do what I paid for!.Version: 1.0
✓ In-app purchase to control TV!?How crappy. Samsung sells us the TV, then we need to pay extra for each user who wants to control it remotely? What a disappointment. Seriously Samsung, I'll be looking for other options in the future which don't require extra purchases for simple features. What a steaming pile of garbage!.Version: 1.5
✓ Dumb thingsDoesn’t work. Can’t sign in. Delete..Version: 1.7
✓ WasteWhat a waste , expensive and not worth the money spent had to pay the fee for now reason as i will never use it.Version: 1.0
✓ AwfulCan’t cast photos. Just wasted 3 hours. No technical support, no success. This app sucks..Version: 1.8
✓ What is the point of this app?Really? Why did someone who clearly does not know how to make apps decided to make this useless app?.Version: 1.5
✓ Impossible to use art mode without paying for a subscriptionNot worth paying for a subscription. Doesn’t let me use art mode or is making it very difficult to use. Payed lots of money for the tv. I expect to be able to have basic features on the remote app so I can upload basic photos this way. Just makes sense that this would be included without having to upgrade to premium mode. I’m bummed..Version: 1.8
✓ Ad sTo many ads and wants extra money.Version: 1.8
✓ More hassle than it’s worthFor £20 which is a lot of money for a control. I would expect it to be connected to the tv all of the time instead of having to load it each time when going onto it. Would expect it not to just have to accept with the tv more than once and to actually be able to turn the tv on Don’t think il be rushing to download any similar app.Version: 1.0
✓ App is so badShould you want to use the Samsung remote app, you will need to buy it. No, it doesn’t come with your multi-thousand dollar TV. You must get a monthly subscription. Can you pay extra to have your TV not listen to you and sell your data? No. Either make the app part of the support model of owning the set, or get off of the market. You are already harvesting our data, at least pretend to think of us as customers..Version: 1.7
✓ Slow and non responsiveNot great. I would recommend avoiding this app. It’s not very good. Doesn’t connect all the time. Tv needs to be on for it to work. Therefore you will Always need the remote to switch it on and then control via app.Version: 1.0
✓ Poor ConnectivityCannot get this remote to connect to the RV reliably. Slow and lagging.Version: 1.0
✓ Waste of timeI too forgot to delete this after the trial. The app is useless as it can’t find my smart TVs and two are new so that can’t be the problem..Version: 1.6
✓ The free version is not a remote.Literally zero necessary features will work. Cannot change volume, cannot move cursor, cannot select. What is the purpose? I could not find a single feature that worked, everything says “this is a premium feature”. Unless you want to pay for it, just don’t download this, it doesn’t work. I won’t give a 1 star because it seems like the remote itself would work nicely, it’s just that it’s false advertising by setting it as a free app that you then have you buy premium for it to work for anything. It’s just intentionally deceptive..Version: 1.0
🙂 Smart TV Things for Sam TV App Positive Reviews
Smart TV Things for Sam TV App works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Smart TV Things for Sam TV App.
⛔ Smart TV Things for Sam TV App Problems
