- 93.7LEGITIMACY SCORE
- 94.2SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Authenticator App App Complaints & User Negative Comments 2024
Authenticator App app received 78 complaints, negative comments and reviews by users. Have you ever had a bad experience using Authenticator App? Can you share your negative thoughts about authenticator app?
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Authenticator App for Negative User Reviews
✓ Danger! Very damagingInstalled on up-to-date Mac. Set up Authenticator password. Copied, pasted, compared, and verified password. Set up many accounts. Worked great for three days. Then wouldn't accept my password. Now I am locked out of all my most important websites and accounts. I wote to author, pleading for help, but no answer. My web services refuse to unlock my accounts. They say I need to close my accounts and start new ones. I must move funds, establish new relationship with companies. Beware!.Version: 3.19.0
✓ Dont waste ur time getting thisI had this and u can only have two accs, wasted my time.Version: 3.5.1
✓ Can’t even use itThis app sucks you can’t even use it cmon do better you money hungry losers.Version: 3.20.0
✓ Taking money from me every month with no way to cancelThis 2FA is a money grab.Version: 3.19.2
✓ Not the Microsoft AppI think it is pretty deceitful to name your app the same as the Microsoft app, and that your app is returned in the search results specific for "Microsoft Corporation". A decent app but I have no desire to pay $10/year for something I get for free from MS. I'll just use my phone....Version: 3.9.7
✓ Unsubscribe meCancel my service. There is no way to unsubscribe.Version: 3.21.4
✓ Hopeless - Cannot work this app, it is unclear what to doHopeless - Cannot work this app, it is unclear what to do.Version: 3.8.1
✓ Impossible app to useCan’t seem to get this app to work at all.Version: 3.9.3
✓ Be Carefull !!!The app charged me for annual subscription even though I opted for free trial. It steals your money without letting you know..Version: 3.20.0
✓ Where is the help / setup etc - not apparent where ther is anythingCan I do ZERP stars!.Version: 3.2.1
✓ Complicates things!If you lost your phone or its uncharged, forget it you are screw! I cliked on the "can't use my mobile app" and they send me to an option : we send you a code on your app!!! Some times i reaaally need to communicate or see my notes from school for an exam and it locked me! i hate it.Version: 3.15.0
✓ Forgets Saved CodesBackup turned on and forgot all saved logins when moving to new device. Permanently locked out of several accounts now..Version: 3.11.1
✓ It’s horrible, do not recommendA simple app requires you to get a 14.99 subscription just for a couple of uses.Version: 3.8.3
✓ GlitchyIt’s glitchy almost feels dodge.Version: 3.9.0
✓ Worst app everComplete scam.Version: 3.20.0
✓ Not worth 20 bucks CDNHave used it less than 12 times in the past year. Not sure paying 20 buck a year I only use 12 times is really worth it..Version: 3.21.3
✓ Price, price, price...$30/year or free (for only 2 accounts that don't sync with other devices) is an incredibly poor pricing structure. The free option does very little toward making the online world more secure and undermines the problem your app is trying to solve. $30/year for this functionality, competing against the big names like Google, Microsoft, and Apple is far too high an annual cost. The app looks and works great, but your pricing model makes it *very* easy to set aside in favor of any of the alternatives..Version: 3.15.0
✓ Please helpI’m not getting any notifications to reset an account i need to log into, i sent the 6 digit code to this app but it didn’t workkkkk helppppp.Version: 3.18.0
✓ RubbishNone of the codes worked. What’s the point?!?.Version: 3.21.1
✓ No option to unlock from apple watchThere's no option for me to utilize that feature under Settings. bummer because I was looking forward to it.Version: 3.21.1
✓ No windows for syncI subsricbed then cancelled. I saw the Edge extension and just assumed it was supported but needs a mac to install the base program. Amazing on the iPhone though..Version: 3.18.0
✓ AnnoyingAnnoying app request passcode every second.Version: 3.20.0
✓ Worst authenticator appThis authenticator app is pure garbage, you can’t even have more then 2 codes generated unless you subscribe to premium, this is literally a cash-grab like come on how does this have 4 stars?!.Version: 3.21.6
✓ Subscription Price jumps almost 100%!!!!!Was just about to purchase yearly subscription but noticed almost 100% increase from when the developer of the app in April was justifying $7.99 to another reviewer. Before you (developer) try to justify this 81.61% increase in a mater off couple of months, it is no way acceptable I’m sorry. To almost double ($15) the price, you’ve lost me. As for the so called free app won’t even allow you to export more than 2 accounts only, which you deliberately exclude. Don’t Recommend this app. Deleted. Update: Response to developer. A good coffee ☕️ for $15 is way too high hence the price for your app. A “guarantee”? There has been many promises broken by many people guaranteeing things and no one can be given the benefit of the doubt when they say “guarantee” unless it’s on paper I’m sorry. New and old users having different prices of almost double the price doesn’t sit well either. The more reason not to purchase this app. Thank you for your response nevertheless. Never the less and no real justification..Version: 3.8.2
✓ GrrShould have to pay for this.Version: 3.20.0
✓ ProblemI cannot get this app to work.Version: 3.20.0
✓ Code isn’t working for meI’m pretty sure I lost my ps4 account, trash authenticator.Version: 3.12.2
✓ Unable to sign inNot enjoying this app as it does not send me a verification code.Version: 3.21.1
✓ Doesn’t work, no support by email — bewareI paid for the subscription and followed all the docs but the codes won’t sync to my Mac as advertised. I reached out to support and nobody got back to me..Version: 3.12.2
✓ This made me feel distrust…NOTE:I don’t completely blame anyone, this sort of works so make sure to read all of this to understand. You should be ashamed of what this could’ve caused. I only made it so it works for a minute, a few days, perhaps weeks, later, it didn’t work. My dad afterwards got Microsoft Authenticator, it worked just fine as this used to. If my ROBLOX account got hacked and this started to happen, you’d be to blame. Hope this can lead to like Microsoft Authenticator. A few months later, I decided to write this, if needed, I’ll come back. But as of now, I feel distrusted by your work, even apps. Thanks for reading Developers if you see this. I hope this wasn’t too rude, but, I think this might help, I don’t know. As of what I know, more negative reviews are more likely to be ignored no matter what, especially when there is no nice stuff afterwards..Version: 3.18.1
✓ Not working with Apple M2 MacBook AirThe app does not launch with my MacBook Air M2 running Ventura (any version). Launching the app just produces a short "blink" on the screen. No process is running in Activity Monitor. The Safari extension works but can't pair since the app does not launch. This has been reported to the app author before, still not fixed..Version: 3.18.0
✓ Bad customer serviceI’m locked out of my instagram account and no matter how many times I have entered a code for instagram each time says please check your security code and try again. What security code??.Version: 3.9.6
✓ VerifyTerrible! Seems there is no avoiding double authentication and after multiple scans and authentication codes NO GO.Version: 3.8.3
✓ Lost my accountI downloaded this app for a free trial. Set up an account for crypto. I then deleted this app by accident. When I logged back in my 2fa and account wasn’t backed up or saved. I’m now having major issues trying to get money with no access to my 2fa I originally set up with this account.Version: 3.20.0
✓ OK but buggyThis is a pretty good app with lots of features, it's easy to import codes from your phone and generally works pretty well. There is a with it though which is pretty annoying. It seems to generate a random 'Password' button that is completely detached from the main windows and just hovers about somewhere on the screen. The most annoying thing is it sits on top of every other window so you can't really hide it. I raised this as a support query but no-one ever got back to me. I'm running an M1 Pro Macbook Ventura, though the issue was present in Monterey too..Version: 3.18.1
✓ Works as described. Can’t unsubscribe.Downloaded the app to use once. 3 day free trial. Then there’s no option to cancel. So they charge you a monthly amount. Waste of money. Look into it before you download..Version: 3.20.0
✓ FALSE ADVERTISINGI was giving a one week free trial. After downloading the Authenticator app, I realized i was not able to upload the files I needed on my device & removed the app subscription within a day. I am still being charged the $40 for the exact same functions my 2023 device gives for free. Absolutely disappointing..Version: 3.21.4
✓ Amazing app but now something has gone badly wrongWas great until all of my accounts went out of sync and now I can’t log into anything using them..Version: 3.14.0
✓ AuthenticatorNot user friendly.Version: 3.21.3
✓ Widget doesnt workGreat except the widget doesnt work, just stays blank after adding my most used.Version: 3.10.0
✓ Absolutely RubbishThis just adds another complicated layer of bs to a system that was working just fine. If something is working ok leave it the fxxk alone . And now we get charge subscription fees.Version: 3.12.2
✓ Nice app, the price thoughIts a nice app and all but even with the extra "Features" the developer states its not really worth $10 a year. $10 or even $20 perpetual sure but yearly not so much. Looking at Step Two which is perpetual but no import for Google and I have over 20 accounts..Version: 3.9.1
✓ UselessNever works.Version: 3.9.3
✓ I would rather use AuthyThis application only allows you to add two accounts before forcing you to upgrade to their paid option. Completely useless as I can use Authy authenticator or any other authenticator and add unlimited accounts. If I didn't need this for work, I would've deleted by now..Version: 3.9.7
✓ WhyIt doesn’t give me unlimited amount of Authenticator.Version: 3.8.3
✓ ConfusingI'm sure it works well if you can figure out how. Very confusing interface and instructions (?) I never got it to work..Version: 3.18.0
✓ It don’t work!What I said..Version: 3.8.2
✓ Waste of timeWhat a waste of a download it says free but you can’t even use it you can’t sync anything without paying the $7.99 a month subscription wast of time !!!.Version: 3.4.0
✓ CYADONT DO IT, if you lose you’re phone you’re screwed trying to get in again.Version: 3.20.0
✓ Linking Email to AppI have been trying for two days now to connect a new email address to this app for my new job. Everytime I scan the QR code, it comes up as invalid. I have tried on not only my ipone, but my macbook and a windows pc. I am extremely dissapointed in this app, due to the technical propblems I am facing which will not allow me to further set up accounts of which I need for my job e.g. Seeing my shifts..Version: 3.21.1
✓ This is too complicated to use.This app is very difficult to use. Too complicated. It needs to be a bit more user - friendly..Version: 3.21.1
✓ It’s decentWouldn’t exactly recommend it, downloaded it for fortnite 2FA.Version: 3.20.0
✓ UnusableAbsolutely ridiculous.Version: 3.21.1
✓ CrushesJust vanishes after trying to open.Version: 3.0.0
✓ Worked, then didntDunno it its just crypto or the auth app. grrr.Version: 3.9.7
✓ Too complicatedYou can't just use a Safari plugin, you have to open a desktop app. Syncing with icloud is confusing. There seems to be no way just to back up the data as a text file. And you have to pay for it..Version: 3.20.0
✓ TerribleI had authenticators for 2 games, came on here to get my code and the 2 games I had set up have been removed, useless.Version: 3.8.1
✓ Automatic subscriptionDon’t download it!!! Downloaded the app for trial only, but it automatically subscribed to premium with no option to cancel the subscription. The support says to cancel it from the Apple ID, but there is no option to cancel this subscription there, only to update the plan. In Apple ID it is said to cancel it from the application website..which send you again to the Apple ID…..Version: 3.20.0
✓ CHARGES YOU WIHTOUT YOU BEING PRE-WARNEDDonwloaded the appt o try it. but then foud you cannot use it without subscribing. Should say "in-App Purchases" before you download it..Version: 3.19.1
✓ ScamI NEVER write reviews but this app is a scam. They say you get a 3 day free trial but soon as you sign up for it you get charged £4.49 for a month. I can’t even get refunded either. Biggest scam..Version: 3.18.1
✓ Did not workFailed to work at all with my Kraken account, possibly due to a lack of easy to follow instructions, or maybe not. Please process a refund ..Version: 3.9.0
✓ Exorbitant Pricing for a Basic App - A Missed OpportunityThe pricing for this developer's app seems excessive, at $50 per year for functionality that could reasonably be offered for $20. Fortunately, there are alternatives like the built-in two-step authentication in Safari, as well as free options like Google Authenticator and Microsoft Authenticator. I'd be willing to pay $20 for this app, but the $100 or $50 per year pricing feels overly greedy. Such pricing practices can cast a negative light on developers in general and disappoint potential users..Version: 3.21.1
✓ Don’t installWorst app ever. They give you 3 days for free, claiming you to cancel your subscription any time. However there is no option in the app to cancel it! You have to contact their team to help you with this! This is just stealing money and time! Especially when there are good and free apps like this available. Don’t recommend to install this..Version: 3.18.0
✓ Needs to be open, no background or menubar.So far it works like a charm, the syncing is great. If it would work in the background as a service and be in the menu bar by the clock, that would be best. Why do I need to open an app, login and then have it on my desktop... It's an authenticator. Sometimes I need it, sometimes I don't. When I do, it's time sensitive..Version: 3.9.0
✓ TsssLost my code now I can’t log into my Bitcoin mining site 🤬😡.Version: 3.20.0
✓ Can't log-into app on multiple devices.Kind of pointless to not be able to log into the app on any other devices other than one, i have it on my macbook pro but cant use it on my macbook air nor iphone nor ipad. dont recommend. Edit: Got a new macbook M3 and doesn't even open the app, deleted & redownloaded still doesn't open, still no way to use the app across multiple devices, regardless of doing what their tech team said, avoid..Version: 3.21.3
✓ Wont let me cancel premiumI’ve tried to cancel my premium subscription. I’ve emailed them and everything. They never answered and still charged my card.Version: 3.18.0
✓ Has worked a couple of times maybeEvery time I get a message to use Authenticator, I open it up and there are a few things listed and like two are counting down, but the app asking me to use it does not appear. I don’t get it. I always have to go back to the app and select log on with a different method, choose send text and that always works of course. I’ve found this app to be nothing but frustrating and never useful. I would love support to respond with a reason that this is happening, but I won’t hold my breath..Version: 3.19.2
✓ Cant recoverCannot recover my discord account its really not good for business if you make people pay to get their accounts back like seriously i cant get my account back its so annoying!.Version: 3.8.2
✓ SucksI can’t even get a code don’t know where to find them and no help at all.Version: 3.20.0
✓ Not Buying It!Having downloaded this app, I tried to set up account and MFA. That didn't go well. I followed all instructions to the letter, but the important bits were all greyed out! Was unable to get the code(s) needed and simply found this app unworkable..Version: 3.12.2
✓ Can’t get into the appI have lost my password and I can’t use the app , no way to recover or reset my password . I have subscription which I can’t cancel now as I can’t get onto the app.Version: 3.6.1
✓ Tricked me into premiumApp fools you into grabbing premium and then doesn’t have an easy way to cancel!.Version: 3.15.0
✓ Free 3 day trial ???I got this app to unlock my 365 account at work, blurb says cancel anytime, how?? There is no obvious way to cancel and therefore no way to stop the developer taking the subscription, email sent 3 times now to cancel, now contacted apple with right to withdraw complaint. If you want an app to use free on a 1 off basis avoid this one..Version: 3.21.6
✓ GarbageOnly 2 acc?.Version: 3.9.0
✓ Why won’t the codes work?I’m Trying to put a code in to verify me into one of my accounts for something and none of the codes generated work and neither do the back ups I’m going to contact service help-.Version: 3.14.0
✓ 🤬I cancelled the subscription so the money didn’t get taken but the app was playing up so now they have taken money because this stupid app wouldn’t let me cancel 🤬.Version: 3.19.3
✓ Nice Idea But Poor ExecutionIt works fine as an authenticator but the only way to back up your profile is via their service which to be be fair is reasonably priced but the app won't let you log into your iCloud account (password blocked) so it's effectively useless as having an authenticator with no backup is more risky than not using one at all.Version: 3.12.2
🙂 Authenticator App Positive Reviews
Authenticator App works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Authenticator App.
⛔ Authenticator App Problems
